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National Tyres and Autocare - Burnley branch

National Tyres and Autocare Burnley

National Tyres and Autocare
Parker Lane
Burnley
Lancashire
BB11 2BY UK
Phone: 01282 424 420

(Next to Burnley Police Station)

OPENING HOURS:
Monday - Friday: 8.30am - 6.00pm
Saturday: 8.30am - 5pm

Tyre Search

Phone 0800 432 0460
if you need help with your sizes

SERVICES AVAILABLE

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Branch listing created by Mike Bourne

CUSTOMER REVIEWS

Branch Experience
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4.8 out of 5

172 review(s) of Burnley

The guys were really helpful

Rating 4.5 out of 5

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Good advice & recommendations on Tyres fitted. Said they would be an hour, did a bit of shopping & they were complete on my return 3/4 hour later.

Rating 4.5 out of 5

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Very helpful staff & explained everything clearly & showed me the failed parts & detailed what had broken. Gave discount also.

Rating 5 out of 5

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Very efficient, ready when I arrived, got straight on with the job and finished quickly

Rating 5 out of 5

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Had a puncture on the M65 managed to get back to Burnley. The guys at the Burnley branch were excellent and got me back on the road. Went back the following day to get my brakes fixed. Great service

Rating 5 out of 5

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always obliging, every time I go and very competitive on prices.

Rating 5 out of 5

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A fast efficient service.

Rating 5 out of 5

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Brian English and Patrick Gallagher were very polite and efficiently good mannered. They answered all our question.

Rating 5 out of 5

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Telephoned first to make sure tyre was in stock,received good customer service. Arrived at your branch approx 845am received immediate attention. Tyre was changed, no fuss and I was on my way by 915 am well done. I have always used national tyre and will continue to do so. Excellent customer service.

Rating 5 out of 5

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The branch checked my exhaust twice without any charge. The problem was a heat shield that had become loose, which they removed.

Rating 5 out of 5

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Excellent service from Dan (Manager) at the Bridgewater branch. My husband and I were en route to a holiday in late June and Dan could not have been more helpful - he even made me a cuppa! If there are any rewards for staff, he should definitely be considered.

Rating 5 out of 5

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How much cheaper the tracking was with your Burnley branch, combined with the best service from the staff, I could wish for.

Rating 5 out of 5

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How much cheaper the tracking was with your Burnley branch, combined with the best service from the staff, I could wish for.

Rating 5 out of 5

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Told me my back tyres need changing.Put the car on the ramp then showed me why they needed changing.Pointed out that cracks where going all way round.Very professional not like some tyre centres.Thats why I keep coming back to national tyres

Rating 5 out of 5

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good efficient service

Rating 4 out of 5

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Because the service was excellent and the lads that work there are brilliant

Rating 5 out of 5

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Excellent service and advice

Rating 5 out of 5

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Excellent , no hassle service as always.

Rating 5 out of 5

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good quick polite service

Rating 5 out of 5

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Know what sort of tyres I needed for the amout of driving I did.plus

Rating 5 out of 5

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Excellent service

Rating 4.5 out of 5

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very competetive tyre prices, convenient date to fit tyres and fitted quickly

Rating 5 out of 5

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Fast and friendly with no problems.

Rating 5 out of 5

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Good service.

Rating 5 out of 5

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Very competitive price for my tyre replacement and arranged a suitable time to fit.

Rating 5 out of 5

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By listening to the technician and following his advice to buy a new tyre as well as balance the wheels; my car steering wheel ceases to vibrate from zero to 80MPH+ (Autobahn).

Rating 5 out of 5

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friendly fast service

Rating 4.5 out of 5

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The price beat your competitors in the area hands down and the work done was very quick

Rating 4 out of 5

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Excellent service, friendly staff.

Rating 5 out of 5

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Pleasant staff able to answer all questions work carried out fast and efficient, and was able to give a good discount off price first quoted.

Rating 5 out of 5

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very good helpful service

Rating 4.5 out of 5

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During my recent visit to the Burnley branch, I found that the staff had a very professional approach to dealing with the required work to my car. Furthermore, the staff deal with myself in a very polite and courteous manner at all times.

Rating 5 out of 5

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Excellent service & competitively priced

Rating 5 out of 5

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Quick and friendly..

Rating 5 out of 5

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Helpful friendly staff, prompt attention, branch open spot on opening time

Rating 5 out of 5

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Friendly helpful service

Rating 5 out of 5

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Clear explanation of issues and options available given in a very friendly and professional manner.Both Brian on reception at Burnley and the fitter were excellent.

Rating 5 out of 5

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Good service and tyres available immediately

Rating 5 out of 5

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Quick - professional service

Rating 5 out of 5

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Very efficient no nonsense service

Rating 5 out of 5

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Friendly cheapest prices

Rating 5 out of 5

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Friendly. knowledgeable staff

Rating 4.5 out of 5

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good service and prices

Rating 5 out of 5

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Low prices and good customer care

Rating 4.5 out of 5

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fast friendly service

Rating 5 out of 5

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Excellent service with great turnaround time and good value for money.

Rating 5 out of 5

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Always get great service from your burnley branch

Rating 5 out of 5

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Good costumer service

Rating 5 out of 5

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Very helpful and courteous. Even when the Burnley centre pointed out that my tracking was a long way out,it was left to me to decide whether to put it right (which I asked to do).

Rating 5 out of 5

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Great customer service

Rating 5 out of 5

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The staff were very friendly, very helpful, answered all our questions and we would highly recommend our friends and family to your company.

Rating 5 out of 5

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Consistently good service - this occasion was Burnley but I've received good service from Burnley / Colne / Accrington / Blackburn in the past. On each occasion the staff have been helpful and thorough and I recommend National whenever anyone mentions tyres efc. I have received (and witnessed other people receiving) help from staff above and beyond what is expected of a 'quick fit' business. On the rare occasion I have had a problem following a visit the problem is resolved quickly and professionally even if by a different branch. The perception from a customers point of view is that the organisation trains its staff well and that they are conscientious and work well together as a national organisation. One thing that surprised me when I bought some Barum tyres was finding out that budget tyres have only 6mm tread from new compared to 8mm on better tyres. If I had known / been made aware of this fact I would have bought better tyres from you in the past. Generally a happy customer.

Rating 4.5 out of 5

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The branch managed to have my tyres in stock and were able to fit them a day earlier than planned. I drove in and the tyres were changed, balanced and fitted quickly.

Rating 5 out of 5

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Decent service given & advised in detail things that may need attention

Rating 4.5 out of 5

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The fitter was very pleasant and helpfull and was well trained and replaced the tyres in no time...

Rating 5 out of 5

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they are very fair and do not tell you any lies regarding what you may need. The service is excellent. I always go there.

Rating 5 out of 5

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Courtesy & efficiency of service.

Rating 5 out of 5

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good service& attention to detail

Rating 5 out of 5

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Friendly and helpful

Rating 4.5 out of 5

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Quick service

Rating 5 out of 5

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Excellent service, brilliant staff. Perfect customer skills

Rating 5 out of 5

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Fast professional service

Rating 4.5 out of 5

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prompt service, very helpful on phone good deal and price very speedy

Rating 4.5 out of 5

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fast friendly staff very helpfull

Rating 5 out of 5

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Exllent service

Rating 5 out of 5

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Straightforward transaction, helpful offer of phone call when finished comments on results of test by mechanic

Rating 4.5 out of 5

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Good service

Rating 4 out of 5

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Really friendly face in the reception, cooperative and explaining.

Rating 4 out of 5

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I thought the service was good and the tyres were very reasonable with a lifetime gaurantee

Rating 4 out of 5

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At whilst doing my work the mechanic had serious issues raising it on the blocks. He was not fully confident and took a long time moving things back and forth. It would have helped if somebody was helping him. Also, I was talking to the reception man and the phone kept ringing he kept dealing with queries on the phone. Although I was there first I had to wait a good fifteen or twenty minutes to be seen to properly. Overall it felt the place was understaffed and the mechanics were making the most of it.

Rating 4 out of 5

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Always ready to help, much cheaper than other places in town when I've had time to compare prices, so I trust them now.

Rating 5 out of 5

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price and service.

Rating 5 out of 5

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Excellent service and reasonably priced

Rating 5 out of 5

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Excellent service by all members of staff

Rating 5 out of 5

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good service.

Rating 5 out of 5

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Friendly, helpful & knowledgeable staff. Competitive prices.

Rating 4 out of 5

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I would reccomend anyone to you because i feel though the offers do justice for the company, even the 10£ off for filling a form in.

Rating 5 out of 5

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Good service and polite. Price was fair.

Rating 5 out of 5

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Always helpful when I go in, explained and showed me each tyre I had one my car and why they needed replacing,

Rating 5 out of 5

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professional all round service

Rating 4.5 out of 5

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fast friendly service, knowledgable staff

Rating 4.5 out of 5

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Good service

Rating 4 out of 5

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Great service from Burnley lancashire

Rating 5 out of 5

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Fast and very friendly service !!

Rating 5 out of 5

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Again, I was highly delighted with the great price and efficient service

Rating 5 out of 5

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Friendly helpful staff not push sales people

Rating 4.5 out of 5

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Brilliant service

Rating 5 out of 5

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The Manager and staff are professional

Rating 5 out of 5

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Flexibility Good timings with job

Rating 4.5 out of 5

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I was very happy with the service, the price and the product.

Rating 5 out of 5

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Excellent customer service and a healthy respect for your vehicle (eg. torque wrench to tighten wheel nuts and careful with jacks/ tools etc). Also, good value.

Rating 5 out of 5

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FRiendly quick service good location

Rating 4 out of 5

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Good service and price

Rating 4 out of 5

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Quick and friendly efficient service

Rating 5 out of 5

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Quick and friendly efficient service

Rating 5 out of 5

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Good value products. Helpful, friendly and efficient staff

Rating 5 out of 5

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We have been regular customers of National Tyres over many years, my husband recently died and I needed to go somewhere I felt confident that only the necessary work would be done and that it would be done to a high standard.

Rating 5 out of 5

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Very helpful staff, answered all my questions and were able to fit my tyre quickly.

Rating 4 out of 5

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Speed of Service ans use them before.

Rating 5 out of 5

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Prompt service and that used them before.

Rating 5 out of 5

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Fast, efficient service, at the promised price.

Rating 4 out of 5

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Prompt and helpful service.

Rating 5 out of 5

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Polite and efficient service

Rating 5 out of 5

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Quick, efficient, quick payment, friendly staff, great job

Rating 5 out of 5

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Courtious & friendly

Rating 4.5 out of 5

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The courtesy and efficiency of the branch staff, together with impartial advice.

Rating 4.5 out of 5

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the staff are always pleasant and welcoming

Rating 4 out of 5

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EXCELLENT STAFF PRICE QUOTED CORRECT FIRST CLASS SERVICE

Rating 5 out of 5

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10 being most likely - local, friendly, inexpensive, good customer service...

Rating 5 out of 5

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Excellent, friendly and professional service. ( Anthony Hodgson and Colleagues were very helpful - Burnley Branch)

Rating 5 out of 5

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Efficient service, reliability, prices & extremly helpful

Rating 5 out of 5

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Courteous service and clear explanations of what charges are.

Rating 4.5 out of 5

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Quick and a good price

Rating 4 out of 5

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came in, was seen almost staight away, tyre changed and was a reasonable price

Rating 5 out of 5

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very good and give a good service.

Rating 5 out of 5

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seem to have done a good job polite staff good service

Rating 5 out of 5

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Every time I have been to National, the service has been excellent. Prices are reasonable, staff are very helpful. late opening hours/weekend opening is good.

Rating 5 out of 5

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friendly and efficent

Rating 4.5 out of 5

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Reasonable prices, friendly service

Rating 4 out of 5

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Always happy with service and advice

Rating 4.5 out of 5

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Excellent service and price

Rating 5 out of 5

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very impressed with the quality of service i recieved and the speed at which it was done. alos to get it done at national was alot cheeper than kwik-fit and other local garages

Rating 4.5 out of 5

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Outstanding courtesy of staff. Efficiency & courtesy in dealing with initial enquiry. Speed of service.

Rating 5 out of 5

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Excellent service at Burnley branch.Nothing is to much trouble for Anthony Hodgson and his staff.He realy went out of his way at a busy time to locate an exhaust for my MG ZT-T.Two phones going three customers in the office. No problem.Brilliant guy.

Rating 4.5 out of 5

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Not happy with the original service but rectified on re-visit happy to recommend

Rating 4.5 out of 5

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Good genuine service at a reasonable price very helpful staff

Rating 5 out of 5

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Not happy with the original service but rectified on re-visit happy to recommend

Rating 4.5 out of 5

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Good genuine service at a reasonable price very helpful staff

Rating 5 out of 5

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Ive found National staff can be trusted and dont try to sell for the sake of selling

Rating 5 out of 5

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Helpful and pleasant staff explanning everything you need in plain english

Rating 5 out of 5

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Rating 4.5 out of 5

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Be more flexible on the use of discount vouchers they are misleading

Rating 4.5 out of 5

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Great value competitive price friendly and helpful staff quick and efficient service

Rating 5 out of 5

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Efficiency of service and very high level of customer friendly behaviour exhibited

Rating 5 out of 5

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Excellent service good price easy to access

Rating 5 out of 5

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Good service very helpful reassured me that car would be locked and safe overnight as requested rang to confirm price before commencing with work

Rating 4.5 out of 5

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Excellent customer service sound advice competitive pricing

Rating 5 out of 5

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Competitive prices quick and friendly service with vehicle ready on time

Rating 4.5 out of 5

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Good customer service feeling of being valued

Rating 4.5 out of 5

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Standard and speed of service

Rating 4.5 out of 5

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Very professional service always polite very efficient

Rating 5 out of 5

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Tyre shopper agent

Rating 4 out of 5

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Very good service at an excellent price

Rating 3 out of 5

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Very knowledgeable staff pleasant outlook to the customer

Rating 5 out of 5

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Friendly staff and good prices compared to competitors

Rating 5 out of 5

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Exceptional manager and staff at Burnley branch eveything is explained in a customer friendly way products maintain a good balance between quality and price service is excellent because all staff are professional I trust all of the Burnley staff to work on my car and their advice

Rating 5 out of 5

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Pleasant and efficient service and MOT

Rating 4.5 out of 5

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Friendly staff competative price

Rating 5 out of 5

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Called in for new brake pads work completed same day

Rating 5 out of 5

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Friendly quick service

Rating 5 out of 5

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The courtesey and efficentcy was dealt with great

Rating 5 out of 5

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Price

Rating 4 out of 5

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Good service competative price

Rating 4.5 out of 5

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Good quick service

Rating 4.5 out of 5

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best price and service

Rating 4.5 out of 5

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very friendly good customer service did everything they said they would

Rating 5 out of 5

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Friendly efficient service

Rating 5 out of 5

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Price, courtieous staff and speedy service

Rating 5 out of 5

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Helpful and pleasant staff explanning everything you need in plain english

Rating 5 out of 5

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