National Tyres and Autocare
01282 424 420
Monday - Friday: 8.30am - 6.00pmSaturday: 8.30am - 5pm
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Tyres BURNLEY |
Exhausts BURNLEY |
Oil Change BURNLEY
Brakes BURNLEY |
Car Batteries BURNLEY |
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out of 5
184 review(s) of
Easy to talk to and great service
5 out of 5
My wife who works for the nhs had a nail in one of the tyres the guy did a great service checked everything out on the car to make sure the car was ok
I am so glad I have found this place as I have been getting ripped off for years at Kwik Fit ,
Patrick and Brian have been extremely helpful and informative and honest which is an extremely important factor when having work carried out on your car.
I cannot recommend this place enough 10 out of 10 well done guys .
Excellent service, friendly and knowledgeable fitter, explained everything that needed to be done, will certainly recommend this branch and return if ever I have tyre etc problems.
I needed a new front pipe for my exhaust. I rang up arranged an appointment, turned up and my car was on the ramp in no time. Brian English examined the exhaust and confirmed what was needed but took time to explain and point out that there may be an issue with the worn screws that connected the piece to the catalytic converter. He said he would do his best but needed to point it out. The piece was replaced without issue and I witnessed the quality assurance check performed by another staff member. I have to admit the customer service with the quality of assurance is second to none and I will be definitely be returning as a customer!
just a bit confusing about buy one get one half price and also 15% voucher I had received a couple of days ago.
3.5 out of 5
Perfect. Quick efficient service, couldn't be better.
I had to replace 2 tyres today and visited your Burnley branch. Your mechanics were very efficient, friendly and straight forward. My bill was actually less than quoted and my car was ready spot on time .I will definitely use again and recommend to friends..very happy!
I'm writing this review not around the quality of the tyre, but rather the quality of your staff at the Burnley depot. I work for Openreach and due to the nature of my job and the inhospitable places we visit, I will often visit NTS for tyre changes. The staff at Burnley are always polite and helpful, Brian in particular is a credit to your organisation.
The guys were really helpful
4.5 out of 5
Good advice & recommendations on Tyres fitted. Said they would be an hour, did a bit of shopping & they were complete on my return 3/4 hour later.
Very helpful staff & explained everything clearly & showed me the failed parts & detailed what had broken. Gave discount also.
Very efficient, ready when I arrived, got straight on with the job and finished quickly
Had a puncture on the M65 managed to get back to Burnley. The guys at the Burnley branch were excellent and got me back on the road. Went back the following day to get my brakes fixed. Great service
always obliging, every time I go and very competitive on prices.
A fast efficient service.
Brian English and Patrick Gallagher were very polite and efficiently good mannered. They answered all our question.
Telephoned first to make sure tyre was in stock,received good customer service. Arrived at your branch approx 845am received immediate attention. Tyre was changed, no fuss and I was on my way by 915 am well done. I have always used national tyre and will continue to do so. Excellent customer service.
The branch checked my exhaust twice without any charge. The problem was a heat shield that had become loose, which they removed.
Excellent service from Dan (Manager) at the Bridgewater branch. My husband and I were en route to a holiday in late June and Dan could not have been more helpful - he even made me a cuppa! If there are any rewards for staff, he should definitely be considered.
How much cheaper the tracking was with your Burnley branch, combined with the best service from the staff, I could wish for.
Told me my back tyres need changing.Put the car on the ramp then showed me why they needed changing.Pointed out that cracks where going all way round.Very professional not like some tyre centres.Thats why I keep coming back to national tyres
good efficient service
4 out of 5
Because the service was excellent and the lads that work there are brilliant
Excellent service and advice
Excellent , no hassle service as always.
good quick polite service
Know what sort of tyres I needed for the amout of driving I did.plus
very competetive tyre prices, convenient date to fit tyres and fitted quickly
Fast and friendly with no problems.
Very competitive price for my tyre replacement and arranged a suitable time to fit.
By listening to the technician and following his advice to buy a new tyre as well as balance the wheels; my car steering wheel ceases to vibrate from zero to 80MPH+ (Autobahn).
friendly fast service
The price beat your competitors in the area hands down and the work done was very quick
Excellent service, friendly staff.
Pleasant staff able to answer all questions work carried out fast and efficient, and was able to give a good discount off price first quoted.
very good helpful service
During my recent visit to the Burnley branch, I found that the staff had a very professional approach to dealing with the required work to my car. Furthermore, the staff deal with myself in a very polite and courteous manner at all times.
Excellent service & competitively priced
Quick and friendly..
Helpful friendly staff, prompt attention, branch open spot on opening time
Friendly helpful service
Clear explanation of issues and options available given in a very friendly and professional manner.Both Brian on reception at Burnley and the fitter were excellent.
Good service and tyres available immediately
Quick - professional service
Very efficient no nonsense service
Friendly cheapest prices
Friendly. knowledgeable staff
good service and prices
Low prices and good customer care
fast friendly service
Excellent service with great turnaround time and good value for money.
Always get great service from your burnley branch
Good costumer service
Very helpful and courteous. Even when the Burnley centre pointed out that my tracking was a long way out,it was left to me to decide whether to put it right (which I asked to do).
Great customer service
The staff were very friendly, very helpful, answered all our questions and we would highly recommend our friends and family to your company.
Consistently good service - this occasion was Burnley but I've received good service from Burnley / Colne / Accrington / Blackburn in the past. On each occasion the staff have been helpful and thorough and I recommend National whenever anyone mentions tyres efc. I have received (and witnessed other people receiving) help from staff above and beyond what is expected of a 'quick fit' business. On the rare occasion I have had a problem following a visit the problem is resolved quickly and professionally even if by a different branch. The perception from a customers point of view is that the organisation trains its staff well and that they are conscientious and work well together as a national organisation. One thing that surprised me when I bought some Barum tyres was finding out that budget tyres have only 6mm tread from new compared to 8mm on better tyres. If I had known / been made aware of this fact I would have bought better tyres from you in the past. Generally a happy customer.
The branch managed to have my tyres in stock and were able to fit them a day earlier than planned.
I drove in and the tyres were changed, balanced and fitted quickly.
Decent service given & advised in detail things that may need attention
The fitter was very pleasant and helpfull and was well trained and replaced the tyres in no time...
they are very fair and do not tell you any lies regarding what you may need. The service is excellent. I always go there.
Courtesy & efficiency of service.
good service& attention to detail
Friendly and helpful
Excellent service, brilliant staff. Perfect customer skills
Fast professional service
prompt service, very helpful on phone
good deal and price
fast friendly staff very helpfull
Straightforward transaction, helpful offer of phone call when finished comments on results of test by mechanic
Really friendly face in the reception, cooperative and explaining.
I thought the service was good and the tyres were very reasonable with a lifetime gaurantee
At whilst doing my work the mechanic had serious issues raising it on the blocks. He was not fully confident and took a long time moving things back and forth. It would have helped if somebody was helping him. Also, I was talking to the reception man and the phone kept ringing he kept dealing with queries on the phone. Although I was there first I had to wait a good fifteen or twenty minutes to be seen to properly. Overall it felt the place was understaffed and the mechanics were making the most of it.
Always ready to help, much cheaper than other places in town when I've had time to compare prices, so I trust them now.
price and service.
Excellent service and reasonably priced
Excellent service by all members of staff
Friendly, helpful & knowledgeable staff. Competitive prices.
I would reccomend anyone to you because i feel though the offers do justice for the company, even the 10£ off for filling a form in.
Good service and polite. Price was fair.
Always helpful when I go in, explained and showed me each tyre I had one my car and why they needed replacing,
professional all round service
fast friendly service, knowledgable staff
Great service from Burnley lancashire
Fast and very friendly service !!
Again, I was highly delighted with the great price and efficient service
Friendly helpful staff not push sales people
The Manager and staff are professional
Good timings with job
I was very happy with the service, the price and the product.
Excellent customer service and a healthy respect for your vehicle (eg. torque wrench to tighten wheel nuts and careful with jacks/ tools etc). Also, good value.
FRiendly quick service good location
Good service and price
Quick and friendly efficient service
Good value products. Helpful, friendly and efficient staff
We have been regular customers of National Tyres over many years, my husband recently died and I needed to go somewhere I felt confident that only the necessary work would be done and that it would be done to a high standard.
Very helpful staff, answered all my questions and were able to fit my tyre quickly.
Speed of Service ans use them before.
Prompt service and that used them before.
Fast, efficient service, at the promised price.
Prompt and helpful service.
Polite and efficient service
Quick, efficient, quick payment, friendly staff, great job
Courtious & friendly
The courtesy and efficiency of the branch staff, together with impartial advice.
the staff are always pleasant and welcoming
EXCELLENT STAFF PRICE QUOTED CORRECT FIRST CLASS SERVICE
10 being most likely - local, friendly, inexpensive, good customer service...
Excellent, friendly and professional service. ( Anthony Hodgson and Colleagues were very helpful - Burnley Branch)
Efficient service, reliability, prices & extremly helpful
Courteous service and clear explanations of what charges are.
Quick and a good price
came in, was seen almost staight away, tyre changed and was a reasonable price
very good and give a good service.
seem to have done a good job polite staff
Every time I have been to National, the service has been excellent. Prices are reasonable, staff are very helpful. late opening hours/weekend opening is good.
friendly and efficent
Reasonable prices, friendly service
Always happy with service and advice
Excellent service and price
very impressed with the quality of service i recieved and the speed at which it was done. alos to get it done at national was alot cheeper than kwik-fit and other local garages
Outstanding courtesy of staff. Efficiency & courtesy in dealing with initial enquiry. Speed of service.
Excellent service at Burnley branch.Nothing is to much trouble for Anthony Hodgson and his staff.He realy went out of his way at a busy time to locate an exhaust for my MG ZT-T.Two phones going three customers in the office. No problem.Brilliant guy.
Not happy with the original service but rectified on re-visit happy to recommend
Good genuine service at a reasonable price very helpful staff
Ive found National staff can be trusted and dont try to sell for the sake of selling
Helpful and pleasant staff explanning everything you need in plain english
Be more flexible on the use of discount vouchers they are misleading
Great value competitive price friendly and helpful staff quick and efficient service
Efficiency of service and very high level of customer friendly behaviour exhibited
Excellent service good price easy to access
Good service very helpful reassured me that car would be locked and safe overnight as requested rang to confirm price before commencing with work
Excellent customer service sound advice competitive pricing
Competitive prices quick and friendly service with vehicle ready on time
Good customer service feeling of being valued
Standard and speed of service
Very professional service always polite very efficient
Tyre shopper agent
Very good service at an excellent price
3 out of 5
Very knowledgeable staff pleasant outlook to the customer
Friendly staff and good prices compared to competitors
Exceptional manager and staff at Burnley branch eveything is explained in a customer friendly way products maintain a good balance between quality and price service is excellent because all staff are professional I trust all of the Burnley staff to work on my car and their advice
Pleasant and efficient service and MOT
Friendly staff competative price
Called in for new brake pads work completed same day
Friendly quick service
The courtesey and efficentcy was dealt with great
Good service competative price
Good quick service
best price and service
very friendly good customer service did everything they said they would
Friendly efficient service
Price, courtieous staff and speedy service
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