Priority Service for all critical key workers
Let us help keep you on the road
We're working to keep our nation's critical key workers on the road. Critical key workers are those who work in health and social care; emergency services, border security and armed forces; within educational establishments; within the judiciary; charity workers delivering front line services; food processing and distribution; the postal service, transport workers and utilities; religious staff and funeral services and other essential public services.
Priority Service for Critical Key Workers
As one of our priority customers, when you visit one of our branches, you'll be served first and we'll work to get your car back on the road as soon as possible. Similarly, if you are a critical key worker and require assistance on the road from one of our Mobile Tyre Fitters, simply book in with us and we will prioritise your job.
Call us once your order has been submitted; advise us that you are a critical key worker and we can then arrange to prioritise the job for you.
Spread your payment over 4 months
This is a very stressful time and we are all worrying about both the health implications and the financial burden this pandemic may have on us. With that in mind we've extended our Payment Assist plan to 4 months to help relieve financial pressure. That means if you spend between £200- £1000 on selected products or services at National Tyres and Autocare, you'll pay just 25% now and spread the balance equally over the following 3 months with interest-free payments and no fees. There are no lengthy forms to be completed, so as long as you have a UK-registered debit card with sufficient funds to cover the 25% initial deposit, you can take advantage of the scheme.
Who are priority customers?
Priority customers include but are not limited to doctors, nurses, midwives, paramedics, pharmacy staff and those approved under the NHS Volunteer Responders Scheme, social workers, care workers, nursery and teaching staff, police and support staff, prison staff, armed forces, fire and rescue service, vital retail and supermarket workers, utilities and telecommunications employees, postal, transport and delivery services as well as those deemed Essential Workers by the Government. We are aware of those who need to be mobile and on the road for a variety of other reasons and therefore we remain open and available to EVERYONE. We ask that you are patient if we need to prioritise those keeping our nation moving during this time, when you visit.
Please present ID in branch or at your vehicle.
Our new social distancing procedures
Please be assured that all of our staff routinely wear protective barrier gloves, fit seat covers and use floor mats before working on customer's vehicles. Technicians work on ramps that are suitably spaced apart and customers do not need to interact with staff in the workshops space. As an additional precaution and to minimise contact with staff and other customers, you have the option to call the branch when you arrive rather than coming in to our reception area. We will see priority customers in order of arrival and you can remain in your vehicle until we are ready to begin work. You may wait in our reception area or if you prefer to leave the premises, we will give you a call to return when work is complete.
We are also making sure that all branch staff understand the role each of us can play to help prevent the spread of germs, including thorough hand washing, avoiding contact with people who are ill and, of course, staying at home if they are not well. We share everyone's concerns in this unsettling period and will do everything we can to keep you and our staff safe while working on your vehicle.
We're HERE and ready to go the EXTRA mile for you