National Tyres and Autocare
285 Holdenhurst RoadBournemouth
01202 394 285
Monday - Friday: 8.30am - 6.00pmSaturday: 8.30am - 5pm
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Tyres BOURNEMOUTH |
Exhausts BOURNEMOUTH |
Oil Change BOURNEMOUTH
Brakes BOURNEMOUTH |
Car Batteries BOURNEMOUTH |
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out of 5
209 review(s) of
Absolutely brilliant customer service, staff exceeded all expectations, very polite staff
5 out of 5
Excellent customer service when getting the quote over the phone. Branch staff friendly and have a good estimate of time required for the job and the location of a local cafe to have a coffee when waiting.
Very friendly professional and prompt. Extreamly grateful to Wayne rushton who could not of done more for me, twice I had to cancel due to my mum being hospitalized with cancer yet he was understanding and told me not worry and when ever I am free next he will fit me in, he is truly a asset and ambassador to national tyres and he has now got him self a customer for life. Please feed back to Wayne how truly thankful I am to him world class service at the highest.
work done promptly but waited a long time to pay
4 out of 5
The welcome was friendly and the service prompt.
Both gentlemen ( Wayne Rushton and Callum Mcavoy ) were both knowledgable and courteous.
Very friendly and helpful staff especially manager Wayne, I found the whole experience excellent, prompt and a no nonsense approach. I will be using this centre always in future and recommending it to friends. First class
You need to ensure that the Team on the Ground get people to return calls so that they can get the job done , instead spending ring make extra phones calls that they do not need to do if people behind the scences responed in correct and timely manor. This does not help them and it does not help your business
4.5 out of 5
I had my tyres fitted at home by a friendly, professional and competent technician. I'm not sure which branch he was from.
The fitting was delayed due to him coming along with the wrong size tyres but that was sorted out within an hour.
I would have appreciated a call that morning to give me an approximate time of arrival so I could have made better use of my day
Polite staff, however have visited a few times and always longer than originally estimated. Two hour tyre change and oil filter turned into 3 hours.
2.5 out of 5
Good value tyres
Excellent service for a new tyre, walked in job done within 10 mins !!
Wayne was very professional and helpful
Very professional helpful and friendly team. Didn’t feel pressured or intimidated as a mother with her child like I did in several other places I visited that day where I could have got the job done cheaper but I highly doubt at the quality and service I received
Friendly and courteous staff. I was Impressed with the latest equipment you have invested in at this garage. I haven't used 'National ' before so was able to compare with the independent MOT I have used previously.
Knowledgable, and helpfully,quicķ and efficient
Nice, friendly and very professional staff
Good prompt service
Clean workshop, polite and courteous staff, and good service and prices.
Good service , polite staff, quick response.
Very good service
good price, good service friendly staff.
Good care &I attention to Customer needs
dropped my car off at 8-30 and had to ring at 12-15 to see if it was ready, told it had just been finished and they were going to ring me.
Called up , was given friendly and precise information. Got there and picked car up within an hour. My perfect score reflecting professional but personal and friendly customer service. Top shop for me in future
Friendly helpful knowledgeable fast customer focused staff.
Good stock of tyres in store.
Good mechanics- Good prices- immediate service
Good prices and quick service.
The car was inspected before the work and a price offered, it remained the same to the penny and the staff were very accommodating in the appointment times offered.
Good price with offers
Totally satisfied with courtesy of staff,and speed of service.
Fast efficient service fair price.
Easy to deal with at my local branch as it is just around the corner from my place of work.
friendly helpful staff,clean and tidy workshop areas.
Brilliant, quick and good value. Callum was first class.
Today I took my car into the National Tyre centre in Holdenhurst Road, Bournemouth with a slow puncture. The tyre was examined within minutes and I was told it could be repaired rather than replaced with a new one, which I thought was refreshingly honest. The guy on the desk was polite and professional, the guy that did the repair was quick, efficient, and helpful.
Exelent service and friendly staff
Helpful and do not rip you off.
Friendly service, went the extra mile
I have just had a new exhaust fitted on my Honda Jazz. The service in which I was provided from beginning to end was exceptional. It was more than 1st class! I was lucky enough to deal with the Manager (Wayne Rushton) who quite honestly was the most genuine man ever. Being a female it is always uncomfortable walking into a garage knowing that you know nothing about cars and could potentially be ripped off. For other females out there that are looking for a garage to take there car, PLEASE go there. Wayne will only do the necessary work that needs doing and I can assure you, you will walk away with change as I most certainly did. Wayne is a total hands on manager. He was on the floor, answering a VERY busy phone and overseeing what the guys were doing who were working (This was also reassuring to see). I would say the manager Wayne is totally reflects on this garage and that the guys are lucky to have a manager like him around. For me - Price and Service was Faultless and I am VERY grateful for everything that was done. THANK YOU WAYNE AND YOUR TEAM :-)
Work swiftly conducted on time and professional asvice
Very good advice
competitive prices and good service
Friendly, efficient service and good price
Friendly chaps and have great knowledge
Offer BOGOF on tyres
Price and service are very good.
a no problem visit
Excellent friendly service and honesty, the key is honesty, diagnosing a fault and being truthful about cost etc
I was impressed by the service I received. The technician went the extra yard in fixing my tracking on my front tyres. The system had rusted up/fused together badly and another company may well have just said it can't be done but he worked it slowly and carefully until it was done properly (Reece Burrows/Craig Spark). Many thanks for the efforts. I bought the team some cakes to eat with their lunch.
great price, friendly staff, quick service
friendly service, trustworthy advice
Polite staff, fast service, great price.
Very friendly & helpful staff
Wayne, and the team were helpful above and beyond what I could have expected today. I really appreciated the way they showed me any work that needed doing. I haven't always felt comfortable at garages, but today was the complete opposite. All the staff were friendly, relaxed and more than happy to help. Thank you guys.
clear information given and job completed in a quick and efficient way
I was treated courteously and the service was quick and hassle free-something very welcome to a lady in her 70's!
The two staff where polite and informative in dealing with my visit.
Good price and quick, efficient service.
Brilliant service and honesty
Genuine helpful /professional staff.
Have been satisfied on previous visits - even when just wanting advice and not spending any money. They all seem to know their jobs and do it with a smile.
Courtious , friendly and helpfull staff
Friendly helpful staff
Good customer service
Value for money and helpful staff
Good value and honest prices
Fast and friendly service. Two tyres fitted to my newly refurbished alloy wheels (and advice given by Wayne prior to fitment about the possibility of damage to wheels from fitment of tyres, if paint still soft). Mark took great care in fitting the tyres and all went very well. Also fitted a battery as the one installed on the car failed at the branch. Wheel alignment check and adjustment performed too. Nothing was too much trouble. All done in under an hour. Impressive! Thank you Wayne and Mark.
This was the 1st Time I used National Tyres. Wayne gave me excellent advice and a professional service.I was very impressed. As I too, work with the public, I see He is an asset to your company.. I will be going to see Wayne again in the future.
Good service friendly staff.
service was very good
This is the second time that I have used this branch. on both occasions I have been very satisfied with the customer service given and pricing.
Good service . competive price tyres
Your staff have never let me down.
Because Wayne was very good
Wayne at holdenhurst road branch was friendly efficient and helpful
Polite service, clean workshop, good price, quick job
Reliable & efficient
good value for money
very quick service
Great service. People was friendly and provided clear and dettailed info. Garage was very clean and tidy.
1st class service
Good value for your money.
trustworthy and fairly priced
Prompt, friendly, efficient and informative about the work being carried out, and inexpensive which is a bonus.
Service was quick and of excellent standards
Friendly knowledgable staff and good prices
Quick, friendly, efficient
The staff member who carried out the work was very thorough. He was courteous and knowledgable.
Service provided was cost effective, staff were very helpful and friendly, work was carried out with speed and efficiency. Association with web site Tyre Shopper was the deciding factor on price.
The courtesy with which I was treated and the speed of the service.
Quick service and clear with what needs doing
Good attentive service
helpful clean and quick
Friendly service, most helpful guys
Everything went smoothly , no reason to complain at all
As tick boxes below, also used you previously
Staff very friendly and helpful
but could do with tea/coffee facilities.
The person who dealt with my questions (Wayne Rushton) was very helpful and friendly
Excellent service, knowledgeable staff, friendly depot
Quick efficient professional courteous service and good value, simples!
Excellent customer service
Very efficient and polite service.
easy to park and very quick and courteous service to have my tyre sorted.
Consistent good service
Excellent and very pleasant service
Friendly, honest, good competitive price and quick efficient service
Always helpful no hard sales pressure
Prompt friendly service at competitive prices.
Prompt and efficient service
Very satisfied with my first visit to National. Excellent service and made to feel welcome.
National is quick and helpful
Was seen without a booking and urgent tyre change done very quickly!
Good price and friendly staff
Very friendly and helpful. Will be going back.
great personal service from your staff ( I never give a 10 unless very exceptional)
impeccable service & competitive pricing
The manager at the branch was very accomodating carrying out the work quite late on a Sunday afternoon. I was delayed by bank holiday traffic in the Bournemouth area for two major events.
Good telephone manner initially from Wayne. Polite and courteous throughout during my visit.
Good service and helpful staff (Wayne Rushton)
Helpful staff and fair price
Good Price and helpful staff
Friendly informed staff, fast and efficient
Quick and efficient service.
The staff were very customer focused & the price was good.
The staff were courteous, pleasant and helpful.
Very friendly, helpful and efficient service.
friendly, fast service
Quite satisfied with yours ervice
Very polite, good service and a very competitive price.
Good service, fast service delivery.
The employee (Wayne Rushton) did a spectacular job, especially in light of the fact that two of his colleagues had not shown up that day.
I'd like to recommend him for a staff reward if possible.
good service and price
Good and quick work
quick friendly professional response
The professional way in which I was told what was wrong with the brakes on my car.
all went well
The excellent professional service I received on my recent visit to National Tyres
Easy to find fitting centre. Prompt, polite service. Saw me arriving and came out to bring the car in straight away. Job done promptly and paperwork completed quickly. Couldn't have asked for better!
A very good service and price.
The staff are very honest, friendly and couldn't be more helpful. The prices are also very competitive and the work is done very quickly and guaranteed for 3 years. This is the second time I have used National and I would definitely use them again.
fast, efficient service
Fantastically friendly service. Felt I was given honest and reliable service. Seem to genuinely care about the customer. So easy and un stressful not like previous experiences at other garages. This will definately become my cars new garage permanently.
Good Service from local Branch especially Tyre fitter Rhys Burrows. He was caring, considerate and efficient.
Great service - again!
Friendly on telephone prior to having work done. Great job!
i was promptly given the tyre i can afford& the chap who fitted them went to the trouble of showing me how to check them 7 the tracking problems which was new to me
very good staff
3.5 out of 5
Very happy with value for money and customer service.
Work done expeditiously as and when I wanted it
good and quick service to customers
The men where very helpful and showed me what needed to be done and I could see that the work needed doing
They just didn't tell me what was wrong. Very happy
The helpfulness and courtesy of staff.
Polite, open all weekend
Efficient courteous service
Friendly, seemed knowledgeable. minimal wait time.
Great service and price
I purchased a Tyre from your Northampton Branch in September.
I noticed that when I checked the pressure that I was loosing pressure in the new tyre, and while the others needed little attention from the airline. Went into your Bournemouth, Holdenhurst Road branch today, to have it checked. They removed the tyre and found the problem was with the wheel, causing the valve seal to alow air to escape. They put right and repaced the valve at no charge. Just wanted to say that the frendly and efficient service, received at both depots is a credit to your company, I am afraid that previous experience with some of your competitors has not been as good. Very pleased indeed, shall return to National in future.
Excellent service including weekend availability.
Price & Great service
Value for money
Good service and price.
Always helpful and efficient staff
they came up with the cheapest quote for replacing my tyre and if we came across a cheaper for the same tyre they would match it
staff were friendly and helpful.
Brilliant service by Kevin Annetts and Wayne Rushton, polite, professional and very quick. Very helpful in offering advice on other services and brilliant visit overall.
They completed the work at a very reasonable price, quickly and at short notice. The staff were also very honest about the work that did and did not need doing.
Polite, friendly, informative and efficient service
Price location service
Excellent service and exhaust problem new part obtained and fitted in 1 and a half hours
The tyre was fitted quickly and professionally
They could not do enough to help me
Friendly polite excellent service
Great value prompt and quick service and pleasant staff
Price is very competitive speed of service stock availability
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