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MOT Centre National Tyres and Autocare - Stockton branch

National Tyres and Autocare Stockton

National Tyres and Autocare
Church Road
Stockton-On-Tees
TS18 2ET UK
Phone: 01642 607 308

(Opposite Netto, Farm Foods and Peugeot Dealership.)

OPENING HOURS:
Monday - Friday: 8.30am - 6.00pm
Saturday: 8.30am - 5pm
Sunday: 10am-4pm

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Phone 0800 432 0460
if you need help with your sizes

SERVICES AVAILABLE

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Branch listing created by Mike Bourne

CUSTOMER REVIEWS

Branch Experience
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4.8 out of 5

137 review(s) of Stockton

Excellent customer service provided by Dean Middlemiss. He is highly efficient, highly trustworthy and a credit to National Tyres. I trust he is rewarded by his line manager for the excellent service/ image he provides for national Tyres.

Rating 5 out of 5

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Very courteous. Remembered me from previous visit.

Rating 5 out of 5

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Very helpful and friendly and efficient

Rating 5 out of 5

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Very helpful and friendly and efficient

Rating 5 out of 5

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Didn’t fit the exact tyre that was replaced. I wasn’t asked whether it was ok.

Rating 4.5 out of 5

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Dean was very knowledgable, friendly and helpful. Offered best advice for which tyres were suitable. Tyres fitted pretty quickly too. Will use again.

Rating 5 out of 5

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Arrived at 5.40 with a slow puncture. 20 mins before closing and with England match that night a kind Scotsman got it sorted no problem !

Rating 5 out of 5

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Spot on service, top blokes, (Dean & Ryan Church rd Stockton branch) Thorough checks and called me back for a free re check to make sure everything is spot on.

Rating 5 out of 5

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cheap prices and honest

Rating 5 out of 5

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Excellent service Very courteous staff Availability of tyres Good price

Rating 5 out of 5

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Good customer service from Gary King, good process knowledge

Rating 4 out of 5

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Greatly impressed by all staff, Gary & Dean were were helpful and accommodating and Gary informed me my MOT was due which I didn't realise, and even got me a free MOT. Roishin in Marketing was awesome too in helping me get the discount code email within minutes, another great job, thank you National Tyres!!!

Rating 5 out of 5

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Excellent service - helpful friendly fast and efficient service.

Rating 5 out of 5

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Engineers very good, little bit of a wait

Rating 4.5 out of 5

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Very easy customer use

Rating 5 out of 5

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Efficient service

Rating 5 out of 5

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Courteous service without too much waiting. Product knowledge.

Rating 5 out of 5

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quick service

Rating 5 out of 5

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A really helpful team (Gary in particular at branch 805 - Stockton on Tees) Did everything they could to ensure I ended up driving away with new tyres. I had left the branch as Enterprise had not authorised the tyres. Halfway home Gary rang me and said they had been authorised and did I want to come back, he knew I had time constraints for the rest of the week. Needless to say I went back and had the tyres fitted. I was impressed that Gary took the initiative and rang me back.

Rating 4.5 out of 5

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Quick service and reliable.

Rating 5 out of 5

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Very professional and quick service.

Rating 5 out of 5

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Very professional and courteous, I travelled further to Stockton as Middlesbrough staff had poor attitude and did not appear to want my business. Gary was excellent and went the extra mile to get me taken care off. I have also left a Google review.

Rating 5 out of 5

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Fast and efficient service

Rating 4 out of 5

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dean has now helped me twice now without any fuss and made me feel as if he knew what he is doing with confidance.

Rating 5 out of 5

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Used the Stockton on Tees branch on a number of occasions and the staff are so knowledgeable and friendly , first rate team Graham & Andy

Rating 5 out of 5

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Work was carried out quickly and efficient

Rating 4.5 out of 5

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Work was carried out quickly and efficient

Rating 4.5 out of 5

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This was my second visit to this branch in Stockton and the fact that I returned means I was happy with the first visit.

Rating 4.5 out of 5

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On arrival,we were met by the M.O.T.tester(Graham Piggford)who was most welcoming and who asked if we wanted to stay and wait or had we other plans as the operation would be approx,1 hour.On our return we entered the office and met by Dean Middlemiss who was very nice and who gave us details about the result and spoke about any future work that would need to be done.He was proficient.

Rating 5 out of 5

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Customer satisfaction and cost of tyre well priced

Rating 5 out of 5

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The price was competitive, the online site was helpful and easy to use, the staff at the branch in Stockton were very helpful and frendley.

Rating 4.5 out of 5

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Can't fault the friendliness of the staff or cleanliness of the waiting area or anything like that. I don't know much about cars but the guys made everything really understandable :) Thank you!

Rating 4.5 out of 5

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Found a screw in my tyre on a Sunday afternoon. Went to your Portrack Stockton branch and was seen by Dean. He gave some really good safety advice and he was very professional and completed the job very quickly.He is an asset to your company

Rating 5 out of 5

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I always go there

Rating 5 out of 5

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- speed of service - astonishingly good (didn't have chance to read the magazine I was enjoying!) -clear, polite, relevent information at all times. No irrelevent information -friendly -kept updated on progress -item needed was in stock - context of situation - I had not booked, emergency situation. They dealt with this without breaking stride despite the fact they were clearly already very busy - I think the two people dealing with my problem were Darren and Dean? - please pass on my thanks for the best service I have ever had related to my cars over the years

Rating 5 out of 5

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Quick and efficient

Rating 4 out of 5

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the service was good and they were helpful with information and advice

Rating 5 out of 5

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Friendly honest staff Excellent prices Fast service

Rating 5 out of 5

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Very friendly,helpful and prompt and cheapest in the area.

Rating 5 out of 5

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Good and excellent service.

Rating 5 out of 5

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If your car needs an m.o.t. test then this is where you want to be for a thorough check of your car. The tester is very,polite,courteous and explains thoroughly what he has checked and found,if anything,on your car.

Rating 5 out of 5

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Good and professional service

Rating 5 out of 5

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Great friendly service, spotted a problem avoiding further issues later down the line

Rating 5 out of 5

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Friendly, efficient, accessible branch

Rating 5 out of 5

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Service was very good and the staff all really helpful.

Rating 5 out of 5

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Helpful and friendly service. No sales pressure. Useful advice.

Rating 4 out of 5

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The staff are very professional and courtious. But the building and car park facilities are a bit run down.

Rating 4 out of 5

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rang half an hour before closing, very helpful on phone, when I got there 15 minutes later everyone was waiting, tyre fitted quickly and efficiently and nothing too much trouble.

Rating 5 out of 5

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Good customer service and good price for 2 Tyres and product was in stock at a great price

Rating 4.5 out of 5

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Good customer service and good price for 2 Tyres and product was in stock at a great price

Rating 4.5 out of 5

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Quick helpful service and advice given at a recent visit

Rating 4.5 out of 5

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very help ful and professional

Rating 5 out of 5

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Ready when they said it would be

Rating 5 out of 5

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Very helpful honest advice from the staff and great service

Rating 5 out of 5

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Good fast service

Rating 4 out of 5

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Good service,advice and efficient

Rating 4.5 out of 5

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what a professional service from Connor Bide and John Grainger. We need more people like this. A great assest to the company

Rating 5 out of 5

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Excellent service, helpful and friendly attitude.

Rating 5 out of 5

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The gentlemen know what they are taking about and don't try to con you like a lot of garages do.

Rating 5 out of 5

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Good prices and excellent service by John , Dean and Conner.

Rating 4.5 out of 5

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Knowledgeable courteous staff. Easy to talk with. No pressures.

Rating 5 out of 5

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all the guys at the stockton-on tees branch are both extremely helpful and professional at doing their work and also fairly competitive with prices

Rating 5 out of 5

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Very good service, staff friendly and imformative

Rating 5 out of 5

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convenient location / competitive pricing / being able to book a timeslot

Rating 4 out of 5

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Have been a number of times and have received good service.

Rating 5 out of 5

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Good price and excellent customer service.

Rating 5 out of 5

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Customer Service

Rating 4 out of 5

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Speed of service and courtesy of the staff

Rating 5 out of 5

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Efficient, friendly service recieved when taking my car in for a oilband filter change.

Rating 4.5 out of 5

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Great friendly staff. Honest and reliable. Half price MOT.

Rating 5 out of 5

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Very friendly polite service 10/10

Rating 5 out of 5

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On taking my vehicle for an mot test,I was greeted by a pleasent manager who took my details and then passed me onto his mature experienced mot tester and his young assistant.I observed from the viewing area a very professional service from them making sure that my pristine car was well looked after using seat covers and floor mats. 5 star service,well done.

Rating 5 out of 5

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I never complete feedback or surveys until last year when I visited National Tyres. I could not ignore how good the service was and so emailed your head office. They deserve the score of ten!

Rating 5 out of 5

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Very good value for money, good range of special offers and polite and very helpful staff.

Rating 5 out of 5

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very good staff

Rating 5 out of 5

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Very friendly, remembered me from previous visit.

Rating 5 out of 5

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The service I received today was excellent

Rating 5 out of 5

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The prices are decent and ths staff are much improved compared to previous visits. The management are currently exellent and I will defintely be going back.

Rating 4.5 out of 5

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Excellent customer service by all staff especially a fitter called Connor Bide

Rating 5 out of 5

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Good efficient friendly service, and good tyre price. It would have scored 10 except the tyre pressures were not correct. On the VW transporter the manufacture's specified pressure for front tyre is 55, but the workshop put in 48. I tested them with an accurate gauge the following morning after only travelling 5 miles.

Rating 4 out of 5

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Fantastic customer service from connor bide absolute asset to the team very polite and helpful also offered fantastic advice for after care thank you

Rating 5 out of 5

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Connor Bide is a great credit to the company and is very helpful and giving advise and being honest. Great guy keep up the good work! :)

Rating 5 out of 5

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Prices are good but the aftercare and communication is lacking a little.

Rating 4 out of 5

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very friendly efficient service by Connor Bide and John adamson

Rating 5 out of 5

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Great service, great prices, top employees.

Rating 5 out of 5

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Friendly and helpful staff

Rating 4 out of 5

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Always a very good service and very friendly!

Rating 5 out of 5

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I was attended to by Connor Bide. He was very professional, very knowledgeable and provided a first class service. Excellent work by him and a pleasure to deal with.

Rating 5 out of 5

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Quick, efficient, polite and professional service

Rating 5 out of 5

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Very helpful and friendly staff

Rating 5 out of 5

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THE service given by CONNER BIDE he has a good customer service attitude.he gave me great information about your products.

Rating 5 out of 5

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good timely repair, friendly technician

Rating 4.5 out of 5

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Excellent service

Rating 4.5 out of 5

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polite staff understanding staff quick acknowledabel

Rating 5 out of 5

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Very quick to fit tyres

Rating 4.5 out of 5

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Very quick to fit tyres

Rating 4.5 out of 5

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Very quick to fit tyres

Rating 4.5 out of 5

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As I entered the branch I was happily greeted by a young man who was very polite and well spoken. I then told him what it was I required and he very kindly checked my tyres over to make sure they are all legal and safe. I got told I needed two tyres which I thought I did anyways. But as he told me what I needed it gave me more trust in this colleague. He took me to the reception and kindly held the door open for me as I entered the warm clean reception. He gave me a few choices of brands and prices prices. Also told me about the UK tyre labeling which I didn't know about at the time. All in all the greeting I received from Connor and the welcoming into the reception which I have never received before. I will be returning Thankyou

Rating 5 out of 5

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Friendly good service

Rating 5 out of 5

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The Staff. I have recently taken my car for an MOT at the Stockton branch and I was immediately greeted by Connor who was polite and advised me who to see etc to proceed with handing over my car for the MOT. My MOT was conducted by Graham Piggford and what a great guy he is. My car was very untidy as it had just completed a large international trip a few hours prior but being professional and helpful he advised this was no problem and continued to conduct a fair, efficient and proper MOT of my car. Graham really was a friendly and helpful person to speak to and made my visit to National great. Staff like this is why I will remain loyal to your company as I know I am getting great service and value for money. On this occasion my car failed it's MOT but due to the staff being honest and knowledgeable I am confident this is 100% correct and I will have the vehicle brought up to standard via the detailed report received. How many companies receive positive feedback for a failed MOT? This should be an indication of the great staff in this store. Wishing you guys all the best.

Rating 5 out of 5

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Friendly efficient helpful staff. Great prices.

Rating 4.5 out of 5

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Very pleased with the mot tester who explained what he was checking on my car.Very polite and friendly

Rating 5 out of 5

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Outstanding customer service. Excellent efficiency. Parts readily available to complete tasks. Good discount based on the vouchers offered by national tyres and autocare.

Rating 5 out of 5

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Helpful fitters

Rating 5 out of 5

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very fast efficient service

Rating 5 out of 5

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I take my car every year to national for a MOT, and it done quickly and professionally.

Rating 4 out of 5

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Excellent service, friendly and helpful staff.

Rating 5 out of 5

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very good service and price

Rating 5 out of 5

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fast, efficient and reasonably priced.

Rating 5 out of 5

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Good price and quick service.

Rating 5 out of 5

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Fantastic servive vrry helpful staff

Rating 5 out of 5

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Used before great service.

Rating 5 out of 5

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Explained what I required , assistant discussed my options. Also Professional and Courteous and discussed recommendations

Rating 4 out of 5

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Good service

Rating 5 out of 5

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upfront, decent price, quick service

Rating 4.5 out of 5

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very good service at a good price

Rating 5 out of 5

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very friendly and knowledgeable service

Rating 4.5 out of 5

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Pleasant, efficient staff with a clean environment for waiting while the work was carried out.

Rating 4 out of 5

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Friendly member of staff took time to examine my wheels before removing to make sure they were undamaged and then explained why he was checking. he then took great care when fitting the tyres making sure he did not damage my wheels and when finished asked me to return after about 100 miles so he could make sure the wheel bolts remained tight. First class job at a good price it really doesn't get much better ! I would be happy to recommend National Tyres to anybody !

Rating 5 out of 5

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friendly staff/ very helpful/ fast service

Rating 5 out of 5

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good speedy service at a competative price

Rating 4.5 out of 5

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The service and attention given by John Adamson and other staff at the Stockton-on-Tess depot is superb. You should be proud of such dedicated people. Nothing is too much for them and they strive to help all the time. I will be back to have new tyres fitted to my motorhome.

Rating 5 out of 5

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Excellent all round service.

Rating 5 out of 5

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good service staff i delt with ok to' work carred out was a mot at middlesbough

Rating 4.5 out of 5

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The service that I got was first class

Rating 5 out of 5

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Helpful staff efficient service price

Rating 5 out of 5

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Helpful staff efficient service price

Rating 5 out of 5

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Quick professional service

Rating 5 out of 5

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Rating 5 out of 5

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