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MOT Centre National Tyres and Autocare - Derby branch

National Tyres and Autocare Derby

National Tyres and Autocare
4 St Georges Estate
Nottingham Road
Derby
DE21 6AQ UK
Phone: 01332 345 327

(Opposite Cricket Club. Near Pentagon Roundabout, corner of Wayzgoose Drive)

OPENING HOURS:
Monday - Friday: 8.30am - 6.00pm
Saturday: 8.30am - 5pm

Tyre Search

Phone 0800 432 0460
if you need help with your sizes

SERVICES AVAILABLE

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Branch listing created by Mike Bourne

CUSTOMER REVIEWS

Branch Experience
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4.8 out of 5

205 review(s) of Derby

Staff polite as soon as entering, especially Branch Manager Tony Parejo

Rating 5 out of 5

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at last! a garage that will order the parts in time for my arrival so that I do not have to wait for hours for the Motor Factors to deliver for a 30 minute job.

Rating 5 out of 5

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Customer service was excellent. Came in for an MOT. Things it failed on, the manager showed me how to service and look after it in the future. However, some replacement parts were very over priced. Hence the 8.

Rating 4 out of 5

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Staff were friendly and kept me informed of all progress on my car

Rating 4 out of 5

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I had an emergency and this branch were extremely helpful and quick in dealing with my tyre emergency. I was dealt with by Mr A Parejo and Mr R Chambers. both gentlemen were extremely pleasant and polite in their customer service.

Rating 5 out of 5

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Very happy with the staff and service, highly recommended. No appointment made but they happily checked by tyres as i had a slow puncture and sorted out a faulty valve. Very pleased !

Rating 5 out of 5

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I was never told what the cause of the puncture was - but then, I never asked!

Rating 4.5 out of 5

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Excellent service and prompt service even though I arrived late in the evening

Rating 5 out of 5

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Good service, professional chaps, not just on my own vehicle but listening to the staff talking to customers / showing what needs doing / giving advice / timescales if waiting or ordering a part . Also noted a no pressure attitude towards customers, being honest came over much better than a quick sell etc.

Rating 5 out of 5

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excellent service, kept me informed with clear insight into issues

Rating 4.5 out of 5

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Efficient service at a reasonable price.

Rating 4.5 out of 5

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Great service. Helpful and friendly staff particularly mention Adam and George who explained everything thoroughly to me.

Rating 5 out of 5

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My son had a puncture in his rear passenger side tyre. He works in Leicester so I had to take him to work. I conatcted the 4 St Georges Est branch at Derby to see if they could get a replacement tyre the same day as he was going to the Lake District for a short break the next day. Within a couple of hours of me contacting them it was all sorted. I was very impressed with Tony and al his staff

Rating 5 out of 5

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Excellent service

Rating 5 out of 5

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Good service, cometative prices.

Rating 4.5 out of 5

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good prices and speedy response.

Rating 5 out of 5

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Very friendly staff and very helpful

Rating 5 out of 5

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Good value professionally fitted tyres Flexible and accommodating when tyre fitting date required 2 changes due to car repair

Rating 5 out of 5

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Good helpful and friendly services

Rating 5 out of 5

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Very good service and matched the online price

Rating 5 out of 5

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Informative and helpful

Rating 5 out of 5

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Every time I visit I am treated intelligently , with courtesy and great professionalism .

Rating 5 out of 5

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Great value oil change

Rating 5 out of 5

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Fast, friendly service. Good facilities while waiting (MOT). Great online booking facility.

Rating 4 out of 5

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The staff at the Derby Branch are all welcoming, friendly and extremely efficient

Rating 5 out of 5

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Very competitive price and good service new tyres fitted to rims without causing damage to refurbished alloy wheels.

Rating 5 out of 5

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Very helpfull and profesional staff

Rating 5 out of 5

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The staff were efficient, courteous and friendly

Rating 5 out of 5

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I cold called again, and was informed I would be waiting 15 minutes before car was assessed, and in total, I was in and out in 48 minutes. Excellent service and a great customer experience, again!

Rating 5 out of 5

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Quality service

Rating 5 out of 5

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Good friendly service that I have every confidence in.Always competitive on price an added bonus is being able to use my AA gold card.Can I also say Adam comes across as a very professional manager.

Rating 5 out of 5

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Can-do guys!

Rating 5 out of 5

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Easy online ordering, competitive price and great service.

Rating 5 out of 5

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Excellent service, reasonable pricing, good quality budget tyres and most importantly, they don't try to pull the wool over your eyes and try to sell you repairs etc that you don't really need. They are one of very few garage services businesses that tell the truth and are completely trust worthy.

Rating 5 out of 5

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Excellent service

Rating 4.5 out of 5

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excellent all round service

Rating 4.5 out of 5

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good service

Rating 4.5 out of 5

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Consistently superb service, friendly approach to customers, nothing seems to be too much trouble and very competitive prices.

Rating 5 out of 5

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The staff are always professional and honest in their approach to the job and customer.

Rating 5 out of 5

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Fast friendly service job was completed very quickly also ease of booking online

Rating 5 out of 5

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fast and efficient service

Rating 4 out of 5

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Service, patience and professionalism of team in particulatlr Tony and Leigh

Rating 5 out of 5

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Staff are always there to answer questions and put mind at ease when customer is faced with not knowing what is wrong with car.

Rating 5 out of 5

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For my MOT things that failed were explained well. Helpful and professional.

Rating 4.5 out of 5

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Service was very good and the price was right.

Rating 5 out of 5

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Staff did what I asked them to do. This is unusual at most establishments today.

Rating 4 out of 5

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A rare but trustworthy garage who don't try to fleece you and provide good service and a good customer experience.

Rating 5 out of 5

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Friendly and convenient service. Easy to arrange a repair time around my schedule.

Rating 5 out of 5

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Decent company that does what you pay for

Rating 4 out of 5

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Efficient, polite service.

Rating 5 out of 5

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Cheapest prices, local fitting.

Rating 4.5 out of 5

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From personal experience over a number of years together with today's visit

Rating 5 out of 5

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Staff knowledgeable, friendly and efficient

Rating 5 out of 5

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Price matched, quick, courteous service

Rating 4.5 out of 5

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Courteous, hospitable and professional service was given, and also price was a great major factor.

Rating 5 out of 5

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excellent customer service, polite professional and great prices.

Rating 5 out of 5

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Good service in depot but website experience not great

Rating 4 out of 5

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Local and reliable service.

Rating 5 out of 5

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quick service

Rating 4.5 out of 5

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Very helpful, friendly and convenient. Also good price and offers

Rating 4 out of 5

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good service

Rating 4.5 out of 5

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Prompt and friendly service. Competitive prices.

Rating 5 out of 5

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Friendly service I am a repeat customer

Rating 5 out of 5

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Excellent service

Rating 5 out of 5

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Great service, great guys and relatively cheap.

Rating 5 out of 5

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Polite,friendly and helpful

Rating 4.5 out of 5

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Good value. Ease of getting to. Staff explain everything and whilst promoting extra things, do it without shoving it down your throat.

Rating 4 out of 5

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Friendly and efficient staff. Value for money. This is consistent at the Derby branch.

Rating 5 out of 5

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profesional and freindly

Rating 5 out of 5

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Helpful friendly staff

Rating 4.5 out of 5

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HONEST AND EXCELLANT INFORMATION AND EXPLANTION OF WHAT WAS NEEDED.

Rating 4.5 out of 5

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They always explain in plain English what work needs doing and sometimes show you on your vehicle or computer and give you a fair price and there's always plenty of offers available, they don't try and get you to have unnecessary work done to boost profits

Rating 5 out of 5

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Tyres were battered torned and thinning out and the guys sorted it out there and then with a lovely smile.

Rating 5 out of 5

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Competitive prices and good flexible service

Rating 4.5 out of 5

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Excellent service, good price.

Rating 5 out of 5

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Speed of service, knowledge, customer service

Rating 5 out of 5

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Keen, obliging, conscientious, a good team.

Rating 5 out of 5

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Can't fault our local National tyres garage and staff...

Rating 5 out of 5

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Sensible analysis at MoT re warped brake disc, giving assymmetric braking readout, prompt (20 minutes) accessing of replacement axle set of discs and pads. Fitting, partial retest and pass: total time 2hrs 30 minutes. Score would have been 10/10 but emissions printout printer was virtually devoid of ink and is almost illegible.

Rating 4.5 out of 5

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Freindly helpfull staff - competative pricin

Rating 5 out of 5

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I trust this branch to give me professional ,unbiased advice on my needs .

Rating 5 out of 5

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Very fast service. Speed and flexibility with bookings.

Rating 4.5 out of 5

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The sheer professionalism shown on 28 April 2015 regarding fitting an axle set of tyres, brake discs and pads to my Volvo V40, 04reg. A very smooth cooperation between tyre fitters, balancers (all four); obtaining discs and pads within 20 minutes once the need was demonstrated; tracking was actually withiin limits despite acute inner tread wear on both Avon ZV5 87W. All without any sense of disorganised rush. Only regret was my not suggesting the Avon rep be shown for his comments during his next call at Derby Branch...

Rating 5 out of 5

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Everything was ok, even if I had to wait long time. Also, they've been so busy, phone ringing every 3 minutes...

Rating 5 out of 5

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Everything was ok, even if I had to wait long time. Also, they've been so busy, phone ringing every 3 minutes...

Rating 5 out of 5

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Fantastic service, good price and super quick!!

Rating 5 out of 5

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branch manager knew his job very well

Rating 5 out of 5

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Very friendly and very quick service

Rating 5 out of 5

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although parts took a while to arrive, fitment was quick and work done explained in detail and other areas inspected

Rating 5 out of 5

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Still think National are a bit pricey

Rating 4 out of 5

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Helpful staff explaining what needs. To be done in laymans terms

Rating 4.5 out of 5

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service and 50% offer

Rating 4 out of 5

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price and quality of service

Rating 4.5 out of 5

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I always like this garage for any kind of problem. They are very good people.

Rating 5 out of 5

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Staff are very willing to accommodate customer requirements.

Rating 4.5 out of 5

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I assume that 10 is good? Fast service, however didn't give me a quote before the work started.

Rating 4 out of 5

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Helpful and friendly

Rating 4.5 out of 5

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Balanced, fair advice - prompt service

Rating 4.5 out of 5

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You have top score

Rating 5 out of 5

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Friendly and efficient service with everything explained at the right price.

Rating 5 out of 5

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A very polite, helpful, professional and efficient group of mechanics. I will definitely continue to use them in the future.

Rating 4.5 out of 5

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Friendly staff and excellent service

Rating 5 out of 5

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Helpful & trustworthy staff...

Rating 5 out of 5

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Efficient, friendly and helpful

Rating 5 out of 5

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Not the cheapest. Staff were very helpful, professional & speed of service good

Rating 4 out of 5

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Good service. No silly sales talk.

Rating 5 out of 5

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Good service but staff seemed slightly harrased

Rating 4.5 out of 5

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good efficient service & polite staff

Rating 5 out of 5

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The staff are friendly and helpfull and when i ring to arrange a visit i get prompt service on arrival

Rating 5 out of 5

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efficient friendly service

Rating 5 out of 5

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Prices OK, have used them for many years and I have confidence in them.

Rating 5 out of 5

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Brilliant service

Rating 5 out of 5

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Happy with service very quick

Rating 5 out of 5

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Great service, efficient and super quick.

Rating 5 out of 5

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Really fast service, helpful staff and didn't need to book an appointment, was seen on the day and left within an hour

Rating 5 out of 5

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Because the quality of service was fantastic, coupled along with the customer service was given

Rating 5 out of 5

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Price

Rating 4.5 out of 5

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Excellent service and advice from staff

Rating 5 out of 5

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Waited while our car had two new tyres, in one hour it was all done and ready to go. Trust the staff and always feel the bill is correct&offers given.

Rating 5 out of 5

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good service

Rating 4 out of 5

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Excellent cistomer servic.e

Rating 5 out of 5

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Excellent customer service

Rating 5 out of 5

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Friendly, competitive prices and professional

Rating 5 out of 5

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Staff were really helpful in trying to resolve a problem with my car

Rating 5 out of 5

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price, stock availability, ease of use, no messing they just get straight on with the job

Rating 5 out of 5

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very good service

Rating 4.5 out of 5

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Fast efficient service

Rating 4.5 out of 5

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Outstanding service and good price

Rating 5 out of 5

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Adam went the extra mile to obtain non-stocked tyres. The service was friendly and polite; the tyres were fitted efficiently and for the agreed price.

Rating 5 out of 5

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Quick and efficient swervice

Rating 5 out of 5

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Fast professional courteous service

Rating 5 out of 5

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Top speedy service and good prices

Rating 5 out of 5

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Excellent and speedy service from friendly staff

Rating 5 out of 5

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Excellent customer service and always helpful...

Rating 5 out of 5

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Not the first visit, always polite and friendly and recommend the best product at reasonable price.

Rating 5 out of 5

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Professionalism throughout . I am treated with respect and give unpredjudiced advice i.e not pushed towards the most expensive or unnecessary solutions

Rating 5 out of 5

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Very good

Rating 5 out of 5

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Staff professionalism, approach and knowledge.

Rating 5 out of 5

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Excellent customer service at the Derby (Nottingham Road) store.

Rating 4.5 out of 5

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Prompt service and pleasant experience

Rating 5 out of 5

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Always very helpful and professional

Rating 5 out of 5

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Brilliant; fast, friendly service and good value too. V. cute technician, as well :)

Rating 5 out of 5

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I rang the day before to check arrangements. Very polite and professional response. When I arrived he recalled the conversation and knew what tyres I was needing. This attention to customer needs resonates well with me. Friendly, and efficient service - excellent.

Rating 5 out of 5

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Good service, good price, pleasant staff

Rating 4.5 out of 5

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good service

Rating 5 out of 5

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Very good value for money

Rating 5 out of 5

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The service is professional competitive and honest

Rating 5 out of 5

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Excellent service and satisfaction

Rating 5 out of 5

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Ace Customer Service that you rarely get now-a-days, Never try to sell you something other than the necessary... job done today...

Rating 5 out of 5

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Goo Quality Work

Rating 4.5 out of 5

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My car had a faulty exhaust and the local A.T.S that I had used for years had closed. I thought that I would try another local garage that I could hopefully have a good relationship with and went to "SELECTA TYRES" in Ripley in Derbyshire. They said that I needed two parts of my exhaust replaced and would cost £426, I decided to go to "NATIONAL TYRES AND AUTOCARE" in Derby (DE21 6AQ) for a quote and was told that only one part of my exhaust needed replacing and was quoted £180. I told your mechanic Anthony Parejo (Tony) that I would like him to fit the exhaust, which he did and I am very happy with the results. Because of this experience I will now continue to go to your Derby depot for my future motoring needs. Tony explained everything to me by showing me which part needed replacing and how long it would take e.t.c. and I was impressed by his professionalism.

Rating 5 out of 5

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Fast efficient service

Rating 4.5 out of 5

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Always good service

Rating 5 out of 5

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Friendly , professional,efficient service.

Rating 5 out of 5

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Always willing to help and very friendly service

Rating 5 out of 5

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Quick, efficient service and a great price

Rating 5 out of 5

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good prices

Rating 4.5 out of 5

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Staff very informative and helpful.

Rating 5 out of 5

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customer service, friendly

Rating 5 out of 5

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An excellent response and action following exhaustive brakes check and repairs

Rating 5 out of 5

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Because of the care and concern shown together with their knowledge.

Rating 4.5 out of 5

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friendly service

Rating 5 out of 5

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Good price, efficient service.

Rating 4.5 out of 5

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I HAVE HAD VERY GOOD SERVICE FROM NATIONAL TYRES CHADDESDEN DERBY ON EVERY OCCASION THAT I HAVE DEALT WITH THEM.

Rating 5 out of 5

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friendly efficient staff, showed defective parts before proceeding with fixes

Rating 4.5 out of 5

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Quick and friendly service

Rating 5 out of 5

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Friendly guys and great value for money

Rating 4.5 out of 5

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Good advice reasonal price and friendly service

Rating 5 out of 5

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Booked work on-line and price was competative.

Rating 4.5 out of 5

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Fast service and good job

Rating 4.5 out of 5

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Good, fast service

Rating 4 out of 5

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Outstanding service. Same-day booking for brake overhaul and MoT. All work completed quickly and efficiently. Price was very competitive with use of discount vouchers. Altogether a great customer experience.

Rating 5 out of 5

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Good service and very helpful

Rating 5 out of 5

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I wast able to arrange my MOT when it was my best time, It was started on time and ready for my collection on time.

Rating 5 out of 5

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Friendly and efficient staff,clean facilities

Rating 5 out of 5

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service was good until they cocked up and did a major service after qouting for small service, then i had to wait while they took off the filters that they had put on by there mistake

Rating 4 out of 5

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Very good and friendly service

Rating 4.5 out of 5

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Excellent Service

Rating 5 out of 5

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nice and frendly staff at the derby branch

Rating 4.5 out of 5

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Quick efficient service, freindly, good price.

Rating 4 out of 5

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Good efficient polite service a a reasonable price

Rating 4 out of 5

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Excellent service from Adam and all the staff

Rating 5 out of 5

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Prompt in ordering fair price called back to confirm arrival of tyres short waiting time

Rating 5 out of 5

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Friendly efficient service

Rating 5 out of 5

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Excellent service friendly staff who fully explain requirements and costs

Rating 5 out of 5

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Good service would compare local prices

Rating 3.5 out of 5

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Used them for years and they are always so honest and obliging

Rating 5 out of 5

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Efficiency and friendly service good pricing

Rating 5 out of 5

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Speed of service advice and professional assistance

Rating 5 out of 5

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Very helpful and informative

Rating 4.5 out of 5

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Good advice fast service friendly staff clean waiting room

Rating 5 out of 5

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Really friendly people and good prive and job done very quickly

Rating 4 out of 5

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Very helpful kept informed on progress reaonable price quality of workman ship

Rating 5 out of 5

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Good efficient polite service a a reasonable price

Rating 4 out of 5

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Price, speedy service and helpful staff

Rating 4.5 out of 5

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