National Tyres and Autocare 4 St Georges EstateNottingham RoadDerby DE21 6AQ UK Phone: 01332 345 327
OPENING HOURS: Monday - Friday: 8.30am - 6.00pmSaturday: 8.30am - 5pm
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Tyres DERBY | Exhausts DERBY | Oil Change DERBY Brakes DERBY | Car Batteries DERBY | MOT DERBY
Branch listing created by Mike Bourne
Branch Experience 4.8 out of 5
205 review(s) of Derby
Staff polite as soon as entering, especially Branch Manager Tony Parejo
Rating 5 out of 5
Colin
at last! a garage that will order the parts in time for my arrival so that I do not have to wait for hours for the Motor Factors to deliver for a 30 minute job.
michael
Customer service was excellent. Came in for an MOT. Things it failed on, the manager showed me how to service and look after it in the future. However, some replacement parts were very over priced. Hence the 8.
Rating 4 out of 5
Alan
Staff were friendly and kept me informed of all progress on my car
Ade
I had an emergency and this branch were extremely helpful and quick in dealing with my tyre emergency. I was dealt with by Mr A Parejo and Mr R Chambers. both gentlemen were extremely pleasant and polite in their customer service.
Vicky
Very happy with the staff and service, highly recommended. No appointment made but they happily checked by tyres as i had a slow puncture and sorted out a faulty valve. Very pleased !
Stephanie
I was never told what the cause of the puncture was - but then, I never asked!
Rating 4.5 out of 5
Andrew
Excellent service and prompt service even though I arrived late in the evening
gary
Good service, professional chaps, not just on my own vehicle but listening to the staff talking to customers / showing what needs doing / giving advice / timescales if waiting or ordering a part . Also noted a no pressure attitude towards customers, being honest came over much better than a quick sell etc.
Anonymous
excellent service, kept me informed with clear insight into issues
mark
Efficient service at a reasonable price.
Great service. Helpful and friendly staff particularly mention Adam and George who explained everything thoroughly to me.
My son had a puncture in his rear passenger side tyre. He works in Leicester so I had to take him to work. I conatcted the 4 St Georges Est branch at Derby to see if they could get a replacement tyre the same day as he was going to the Lake District for a short break the next day. Within a couple of hours of me contacting them it was all sorted. I was very impressed with Tony and al his staff
David
Excellent service
Good service, cometative prices.
good prices and speedy response.
Philip Stanley
Very friendly staff and very helpful
Good value professionally fitted tyres Flexible and accommodating when tyre fitting date required 2 changes due to car repair
Stephen
Good helpful and friendly services
Very good service and matched the online price
Informative and helpful
Rebecca
Every time I visit I am treated intelligently , with courtesy and great professionalism .
Peter
Great value oil change
Fast, friendly service. Good facilities while waiting (MOT). Great online booking facility.
Stuart
The staff at the Derby Branch are all welcoming, friendly and extremely efficient
Tim
Very competitive price and good service new tyres fitted to rims without causing damage to refurbished alloy wheels.
Very helpfull and profesional staff
The staff were efficient, courteous and friendly
Michael
I cold called again, and was informed I would be waiting 15 minutes before car was assessed, and in total, I was in and out in 48 minutes. Excellent service and a great customer experience, again!
Quality service
Gary
Good friendly service that I have every confidence in.Always competitive on price an added bonus is being able to use my AA gold card.Can I also say Adam comes across as a very professional manager.
Can-do guys!
james
Easy online ordering, competitive price and great service.
Phil
Excellent service, reasonable pricing, good quality budget tyres and most importantly, they don't try to pull the wool over your eyes and try to sell you repairs etc that you don't really need. They are one of very few garage services businesses that tell the truth and are completely trust worthy.
david
excellent all round service
good service
John
Consistently superb service, friendly approach to customers, nothing seems to be too much trouble and very competitive prices.
The staff are always professional and honest in their approach to the job and customer.
Fast friendly service job was completed very quickly also ease of booking online
fast and efficient service
steven
Service, patience and professionalism of team in particulatlr Tony and Leigh
Ashoak
Staff are always there to answer questions and put mind at ease when customer is faced with not knowing what is wrong with car.
For my MOT things that failed were explained well. Helpful and professional.
Service was very good and the price was right.
Staff did what I asked them to do. This is unusual at most establishments today.
A rare but trustworthy garage who don't try to fleece you and provide good service and a good customer experience.
Friendly and convenient service. Easy to arrange a repair time around my schedule.
Decent company that does what you pay for
Ryan
Efficient, polite service.
Cheapest prices, local fitting.
From personal experience over a number of years together with today's visit
Staff knowledgeable, friendly and efficient
Price matched, quick, courteous service
Courteous, hospitable and professional service was given, and also price was a great major factor.
Justin
excellent customer service, polite professional and great prices.
Good service in depot but website experience not great
James
Local and reliable service.
quick service
martyn
Very helpful, friendly and convenient. Also good price and offers
RALPH
Prompt and friendly service. Competitive prices.
Friendly service I am a repeat customer
Jacqueline
Gurdeep
Great service, great guys and relatively cheap.
Ben
Polite,friendly and helpful
susan
Good value. Ease of getting to. Staff explain everything and whilst promoting extra things, do it without shoving it down your throat.
Friendly and efficient staff. Value for money. This is consistent at the Derby branch.
Daniel
profesional and freindly
Helpful friendly staff
HONEST AND EXCELLANT INFORMATION AND EXPLANTION OF WHAT WAS NEEDED.
paula
They always explain in plain English what work needs doing and sometimes show you on your vehicle or computer and give you a fair price and there's always plenty of offers available, they don't try and get you to have unnecessary work done to boost profits
Tyres were battered torned and thinning out and the guys sorted it out there and then with a lovely smile.
Competitive prices and good flexible service
Excellent service, good price.
A
Speed of service, knowledge, customer service
Keen, obliging, conscientious, a good team.
PETER
Can't fault our local National tyres garage and staff...
Sensible analysis at MoT re warped brake disc, giving assymmetric braking readout, prompt (20 minutes) accessing of replacement axle set of discs and pads. Fitting, partial retest and pass: total time 2hrs 30 minutes. Score would have been 10/10 but emissions printout printer was virtually devoid of ink and is almost illegible.
Freindly helpfull staff - competative pricin
I trust this branch to give me professional ,unbiased advice on my needs .
Very fast service. Speed and flexibility with bookings.
Ian
The sheer professionalism shown on 28 April 2015 regarding fitting an axle set of tyres, brake discs and pads to my Volvo V40, 04reg. A very smooth cooperation between tyre fitters, balancers (all four); obtaining discs and pads within 20 minutes once the need was demonstrated; tracking was actually withiin limits despite acute inner tread wear on both Avon ZV5 87W. All without any sense of disorganised rush. Only regret was my not suggesting the Avon rep be shown for his comments during his next call at Derby Branch...
Everything was ok, even if I had to wait long time. Also, they've been so busy, phone ringing every 3 minutes...
Catalin
Fantastic service, good price and super quick!!
Amy
branch manager knew his job very well
Very friendly and very quick service
although parts took a while to arrive, fitment was quick and work done explained in detail and other areas inspected
Still think National are a bit pricey
Helpful staff explaining what needs. To be done in laymans terms
service and 50% offer
Pamela
price and quality of service
I always like this garage for any kind of problem. They are very good people.
Staff are very willing to accommodate customer requirements.
I assume that 10 is good? Fast service, however didn't give me a quote before the work started.
Helpful and friendly
Lindsay
Balanced, fair advice - prompt service
You have top score
Friendly and efficient service with everything explained at the right price.
A very polite, helpful, professional and efficient group of mechanics. I will definitely continue to use them in the future.
john
Friendly staff and excellent service
Helpful & trustworthy staff...
Efficient, friendly and helpful
stephen
Not the cheapest. Staff were very helpful, professional & speed of service good
Good service. No silly sales talk.
graham
Good service but staff seemed slightly harrased
Ken
good efficient service & polite staff
The staff are friendly and helpfull and when i ring to arrange a visit i get prompt service on arrival
efficient friendly service
Prices OK, have used them for many years and I have confidence in them.
Brilliant service
Happy with service very quick
Great service, efficient and super quick.
Really fast service, helpful staff and didn't need to book an appointment, was seen on the day and left within an hour
Because the quality of service was fantastic, coupled along with the customer service was given
Joel
Price
Excellent service and advice from staff
IAN
Waited while our car had two new tyres, in one hour it was all done and ready to go. Trust the staff and always feel the bill is correct&offers given.
Excellent cistomer servic.e
Excellent customer service
Friendly, competitive prices and professional
Gerry
Staff were really helpful in trying to resolve a problem with my car
price, stock availability, ease of use, no messing they just get straight on with the job
very good service
Fast efficient service
kevin
Outstanding service and good price
Adam went the extra mile to obtain non-stocked tyres. The service was friendly and polite; the tyres were fitted efficiently and for the agreed price.
Quick and efficient swervice
Terry
Fast professional courteous service
mick
Top speedy service and good prices
Excellent and speedy service from friendly staff
Excellent customer service and always helpful...
Not the first visit, always polite and friendly and recommend the best product at reasonable price.
Professionalism throughout . I am treated with respect and give unpredjudiced advice i.e not pushed towards the most expensive or unnecessary solutions
Very good
Staff professionalism, approach and knowledge.
Excellent customer service at the Derby (Nottingham Road) store.
Wayne
Prompt service and pleasant experience
Always very helpful and professional
Christopher
Brilliant; fast, friendly service and good value too. V. cute technician, as well :)
I rang the day before to check arrangements. Very polite and professional response. When I arrived he recalled the conversation and knew what tyres I was needing. This attention to customer needs resonates well with me. Friendly, and efficient service - excellent.
Good service, good price, pleasant staff
Very good value for money
The service is professional competitive and honest
Excellent service and satisfaction
Ace Customer Service that you rarely get now-a-days, Never try to sell you something other than the necessary... job done today...
Goo Quality Work
My car had a faulty exhaust and the local A.T.S that I had used for years had closed. I thought that I would try another local garage that I could hopefully have a good relationship with and went to "SELECTA TYRES" in Ripley in Derbyshire. They said that I needed two parts of my exhaust replaced and would cost £426, I decided to go to "NATIONAL TYRES AND AUTOCARE" in Derby (DE21 6AQ) for a quote and was told that only one part of my exhaust needed replacing and was quoted £180. I told your mechanic Anthony Parejo (Tony) that I would like him to fit the exhaust, which he did and I am very happy with the results. Because of this experience I will now continue to go to your Derby depot for my future motoring needs. Tony explained everything to me by showing me which part needed replacing and how long it would take e.t.c. and I was impressed by his professionalism.
Always good service
Friendly , professional,efficient service.
Always willing to help and very friendly service
Quick, efficient service and a great price
Mark
good prices
Staff very informative and helpful.
customer service, friendly
An excellent response and action following exhaustive brakes check and repairs
Gordon
Because of the care and concern shown together with their knowledge.
friendly service
Good price, efficient service.
Philip
I HAVE HAD VERY GOOD SERVICE FROM NATIONAL TYRES CHADDESDEN DERBY ON EVERY OCCASION THAT I HAVE DEALT WITH THEM.
ALAN
friendly efficient staff, showed defective parts before proceeding with fixes
Martin
Quick and friendly service
Friendly guys and great value for money
Good advice reasonal price and friendly service
Booked work on-line and price was competative.
Fast service and good job
Good, fast service
Outstanding service. Same-day booking for brake overhaul and MoT. All work completed quickly and efficiently. Price was very competitive with use of discount vouchers. Altogether a great customer experience.
Jeremy
Good service and very helpful
DOUGLAS
I wast able to arrange my MOT when it was my best time, It was started on time and ready for my collection on time.
Friendly and efficient staff,clean facilities
service was good until they cocked up and did a major service after qouting for small service, then i had to wait while they took off the filters that they had put on by there mistake
Becky
Very good and friendly service
Excellent Service
nice and frendly staff at the derby branch
Quick efficient service, freindly, good price.
Good efficient polite service a a reasonable price
Excellent service from Adam and all the staff
Prompt in ordering fair price called back to confirm arrival of tyres short waiting time
Friendly efficient service
Excellent service friendly staff who fully explain requirements and costs
Good service would compare local prices
Rating 3.5 out of 5
Used them for years and they are always so honest and obliging
Efficiency and friendly service good pricing
Speed of service advice and professional assistance
Very helpful and informative
Good advice fast service friendly staff clean waiting room
Really friendly people and good prive and job done very quickly
Very helpful kept informed on progress reaonable price quality of workman ship
Price, speedy service and helpful staff