National Tyres and Autocare
Stourbridge Trading EstateMill Race LaneStourbridge
01384 377 558
Monday - Friday: 8.30am - 6.00pmSaturday: 8.30am - 5pm
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Tyres STOURBRIDGE |
Exhausts STOURBRIDGE |
Oil Change STOURBRIDGE
Brakes STOURBRIDGE |
Car Batteries STOURBRIDGE |
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out of 5
290 review(s) of
Paul was very polite and helpful sorting my brakes and tyres for me.
5 out of 5
Staff were very pleasant and helpful and showed enthusiasm to get the job done.
Once again very prompt, polite & friendly service.
Polite quick service.
Paul went out of his way to assist us as we were driving down to London with a very laden vehicle. He not only changed the two front tyres, which were part of the issue, but also correctly diagnosed a seized rear caliper which was sorted out the following day. He and his colleague clearly take immense pride in keeping things immaculate and tidy and we were extremely impressed.
Paul was Very efficient and courteous
The staff ar your stourbridge branch kept me informed at all times what they were doing and were very helpful. will definately recomend them
Paul was great. Accurate on how long it would take and what he would be doing.
Very Effient good service
Paul was very helpful and informative, service was completed quickly despite request for brake pads to be delivered
4.5 out of 5
Fast , efficient service
Paul and the fitters were speedy, efficient, helpful and friendly and all at the 'right' price!!
Friendly service by Paul with careful explanation about how to resolve our tyre problem
Good service, quick, convenient
Paul and Jordan were Very informative and helpful.
Excellent service and value and no pressure selling.
Convenient and efficient service.
4 out of 5
Great customer service, value for money and work completed quickly.
Overall the work was satisfactory, but I had to take the car back to make it so!
Honest advice from Michael having been given poor advice at Quick fit.
paul Griffiths at your Stourbridge dy81jn 01384 377558 is a credit to your company. this morning I turned up (job sheet 70123211) booked through tyreshopper to find my tyres weren't there. No problem for Paul he was straight on the phone and sorted everything out - had new tyres fitted in no time at all and gave good advice on other matters relating to my van wheels... A really excellent experience
Fantastic service, friendly helpful staff, particularly Paul griffiths.
Absolutely delighted with the service I received.
Professional friendly service at a good price. Also excellent advice provided by Paul Griffiths, which I know to be sensible and honest.
Quick, helpful and knowledgeable staff. Competative prices
Very helpful and knowledgeable staff who did everything they could to assist me.
National offer value for money & good service. I have found kwik fit good in the past too so National are not necessarily a stand out recommendation above the competition.
Excellent service from the manager Paul Griffiths at your Storbridge branch ,very polite ,and knowledgable on what I wanted . Paul and his team are a credit to your company
I have always used this branch and they always give a good and friendly service.
good service, accommodating, helpful
Paul was efficient businesslike informative and professional- first class service
Served by Paul griffiths today, fantastic customer service, very pleasant and fast service, really helpful and knowledgeable
recently had my brakes done at your Stourbridge branch,brilliant service and competitive prices Paul told me what needed doing and also showed me the problem with my car which was helpful because I don't know much about brakes,all in all first class service will recommend to family and friends.
First class service,freindly staff and very willing.
I use these lads down in the Stourbridge depot quite a bit. They are always keen, always have convenient time slots (Sunday service is great). The advice they give is always good and honest, and above all polite and respectful. I would go nowhere else. Paul and Damien serviced my car last Sunday. Excellent.
Good prices, polite, knowledgeable and attentive staff, very clean premises and waiting room.
Special note and thanks to Paul Griffiths at your Stourbridge Branch. I operate my own engineering company and "Time" is as they say, money! Paul searched out replacement tyres for my vehicle, fitted them and I was back on the road again, legal and happy 20 minutes later, top man!
David J Meade. MD. Industrial Combustion Engineers Ltd.
Local friendly and very efficient
Excellent service, friendly staff, and they reward loyalty. Paul Griffiths is always very friendly and helpful.
Service is excellent, the staff are very informative and they deal with the enquiry quickly and professionally.
Friendly, great customer service
Very quick friendly service.
Staff were very helpful.
Fast service when I needed it also Paul went out of his way to help
Paul was very helpful and welcoming
good quick service
Had a puncture on Saturday evening and had to fit "Thinny" spare. Next day (Bank Holiday Sunday) I rang around all local tyre depots, but no-one had my size in stock, except National Tyres in Stourbridge. I desperately needed to get a new tyre fitted before Monday (Bank Holiday) as I then had to go to Bristol on the Motorway and couldn't do this on a "thinny". As the Stourbridge depot Kyle Robinson was the only member of staff in attendance, dealing with customers, answering the phone, fitting the tyres, typing the invoices and collecting payments. but he did all this in a friendly and professional manner which was most impressive. He even replaced the "thinny" in the storage area under the boot, and this was done correctly (not easy).
job well done
I am a lady on her own, I found the staff helpful and courteous, also I have several friends that are also on there own which I have already recommended you Stourbridge branch to.
Every time I have visited the branch,in Stourbridge,all the staff have been professional,polite,and helpful. And the prices are competitive
very friendly helpful and speedy service thanks to Paul and the team
Polite professional staff. Paul Griffiths did exactly what I asked.
3.5 out of 5
Mr. Paul griffiths was extremely helpful and courteous at all times.
I would have no hesitation in recommending your company.
locality of branch , price of product plus previous customer
Fantastic customer services from very honest professionals
Friendly, professional customer service by Paul Griffiths on the Reception desk.
Great customer service, great value, sorted me out very quickly. Paul and his colleague were, as always, very helpful and welcoming.
Speed and service and friendly, knowledgeable staff. You don't feel like you will be conned!
I've generally experienced good service and decent prices so am happy to return.
Good service for my puncture
Good quick and pleasant service
Paul Griffiths was very polite and approachable. He gave me the options available and the different prices which was nice so I could choose based on price and quality. Very professional service from Paul. Only took 45 mins and had wheel tracking done too.
Guy called Paul Griffiths went above and beyond to get my tyres changed, we only have one car in the family and tyres needed to be changed quickly for our children's safety. Paul was polite on the phone and managed to rearrange our time slot, once we got there he gave expert advice and was clearly knowledgeable on tyre performance etc.
The staff were very good, helpful and informative.
Service was very efficient.
However, customer waiting room was in need of re-decoration.
I received great fast efficient service.Paul was very good, helpful and friendly.
I received excellent service when I took my care in for an MOT today. I also decided to have two new tyres fitted upon the recommendation of the attending staff. I also received guidance on the suitability and selection options on the choice of tyres.
Polite and efficient service. The Manager Paul was extremely helpful and professional in his endeavors, fully recommended, a really decent bloke.
Regards, David Meade
Extremely high quality of customer service provided by Paul Griffiths.
Excellent service and advice
I had 4 new tyres fitted to my car, along with front wheel alignment. The process was incredibly fast, the staff were very friendly and helpful. They also gave me lots of advice to keep my tyres safe and how to maintain them. I would 100% recommend the National Tyre Centre in Stourbridge to anyone. Kyle & Damien are a true credit to the company. Thanks very much!
the manager PAUL is always ready to help & whenever you turn up early or late in the day, a welcome change to some stores you visit.
Friendly staff and efficient service
The team member was very helpful, professional and gave me relevant advice about my car. The price was very competitive and the work was done quickly.
clean and tidy
Easy to arrange appointment online.
Once at the branch the staff were polite.
The exhaust was ordered and fitted within a couple of hours.
reasonable price, efficient service and they got the tyre in stock quickly. car was ready before the agreed time, very happy and will return for more tyres in the future.
Courtesy with great prices
Paul , at the Stourbridge National Autocare centre ,was very helpful and provided superb service , with a tyre repair and a competitive quotation for front shock absorbers for my Captiva.
Price/vouchers and the lads are always friendly and helpful.
very quick service and price. after a quick phone call paul price matched my tyre which was then fitted within 15 minutes of me arriving . very happy with the service I received.
Helpful polite and informative
excellent service, great price, polite and helpful staff
I found the staff to be very helpful and knowledgeable, and was also very surprised by the whole experience of visiting your Stourbridge branch of national tyres and the help and advice I received of paul
I was greeted with a smile and staff was very helpful
Honest advice. Great service from Paul Griffiths and Billy Kayley.
They are always very helpful and are competitive with price
Very quick and straightforward service
Excellent service from initial telephone call to fitting and after care.
Paul was very knowledgeable and his customer care first rate.
Will definitely use this centre again.
Excellent customer service.
fast efficient service
Excellent service and friendly staff
This was my 1st visit to our National Tyres in Stourbridge, The service was second to none, 1st class. The two lads, Paul & Damien got me back on the road within 30 minutes.WELL DONE
Cost and swiftness of service
Great price and service
I live in Stourbridge,west mids.and have used the national outlet there since it opened,about five years ago? on every occasion I have found the staff obliging,helpful and professional.And the prices are very competitive.
Excellent service, quick and reliable!
Very Friendly & helped straight away.
Very good service from your staff Paul and Damien at Stourbridge Mill Race Lane.
Very competative pricing.
tyres were in stock and job was done in the time quoted
Friendly staff and quick service
Paul Griffiths attended to my tyre replacements with courtesy & professionalism.
Good service and knowledgable Efficient service
Polite, friendly service.
Service was quick and reasonable .
Pleasant and helpful staff and competitive prices.
Excellent service,friendly helpful staff,faster and more efficent than a f1 pit crew
Excellent friendly service from every member of staff, cant wait to go back and have more work done. First stop for all car related problems. Omg lees an hottie.
Good service and friendly staff.
Lee Boden gave amazing service after I was severely let down by a competitor.
Lee re installed my faith in mechanics and kept me informed at every step of what was happening .
Just an amazing guy , I watched him deal with several customers that day and he was the same with all of them .
He needs to be recognised for great attitude to customers
Lee Boden went the extra mile in providing assistance to sort out my car problem. Thank you
friendly quick service.
Great service and advice
Although there was more wrong with my car than expected the man who fixed my car was really helpful and explained exactly what was wrong with it and how much each part would be etc. Friendly customer service and seemingly relaible! Also, they did not keep my car for any longer than necessary
Always professional, knowledgeable and friendly service when I use the Stourbridge branch.
Very good service and prices
Good local service offered .
Polite,fast reliable and friendly service
Excellent, efficient and friendly service given
I have used the Stourbridge Branch on a number of occasions most recently for 2 new tyres and MOT in september.I have found the staff there very helpful and they always willing to explain and show you exactly what needs to be done. They have also made me aware of services that they offer that I wasn't aware of hence me having the MOT at half price!My last visit was today 10/10/2014 for puncture repair on a different tyre.
friendly staff and quick service
Fast to fit tyres
helpfull staff & quick service
Very helpful staff and welcome and a good service. Tracking service excellent and the man on the front desk was very personable - he did a good job for the company.
Great service, friendly people, very helpful
Fast work for wheel alignment.
good customer services
Excellent service and easy online booking
b-cause i want to
Great service firstly on the phone, the member of staff was friendly and very knowledgable. This continued in person. The job was done thoroughly, and quickly.
High quality service and friendly staff. Good price aswell. Thanks to Billy. And the team
veryefficient service and friendly faces
Things like driving you home after you dropped your car of and picking you up when your cars fixed
not advertising car serviceing online had to visit branch to find out that you offered car services
Always helpful and friendly and don't rip us off
fast service and customer care
Always helpful and competitive costs.
From nail in wall of tyre to new tyre fitted, all done in a couple of hours and at a good price as well. Ordered online and was offered next day fitting but said I could ring the garage to see if it could be done earlier, which I did and they said to bring it in within the hour.
The service and politeness of the member of staff. I first phoned for a quote, the call was answered quickly by the manager who was polite and efficient. On arrival, again the manager was extremely polite and helpful, my tyres were fitted quickly. The manager is a credit to your company.
Customer service & speed of service.
I went to your Stourbridge branch this morning to have a puncture repaired. I found all three chaps there to be exceedingly helpful, courteous and knowledgeable. The reception area was very clean and tidy too.
Very helpful. Managed to get car in to be seen quickly and MOT completed with no fuss. Price competitive too.
i was treated fair and in a polite manner
superb friendly service every time.
I have always found staff polite very helpful take time to explain the reason for the work to be done and advise the cost well done
Polite, professional service. Were advised on items that needed attention and quotes given.
Attitude of staff/service time spent in depot
convenience, politeness, good value
Excellent service by Richard Barratt.
Best price available and good staff attitude. Richard at Stourbridge was very helpful.
Good job done by friendly staff
Friendly service and filter arrived on time as promised.
Excellent customer service, great prices
good friendly service every time i have visited.
They kept me informed all the way through as to the work that was needed, and kept in touch with me to talk me through the options, and when the car would be ready. They also arranged to get parts in straight away to fix a problem which was very urgent, and were able to complete the work without me having to go back again.
went for an MOT and couldnt get home while they did the work. They arrangedfor an operative to take me home and piuck meup when work finished
Excellent customer service
I use my local National Tyres in Stourbridge for pretty much everything for my car - tyres, servicing, advice - the lot. This place is always a good deal and lately they really helped me out with advice on my exhaust (a bad job done by another well-known franchise!).
Visited Stourbridge Store on 30th December, the fitting service was incredible quick and the guys very helpful and friendly.
Quick friendly service. Discount offered to price-match an alternative supplier.
have always received good service
The staff explained all that was required, offered alternatives for tyres so I understood the full range in order to make a considered decision. Very friendly
Friendly service and advice
Speed of service helpful staff
Really nice guys that were very patient with my girly-non-car-oriented brain! Very understanding and helpful.
Rapid service no hassles
This was my third visit as a new customer to National Tyres and Autocare all at the Stourbridge centre within the past couple of months. Each time I received a very good service from courteous and knowledgeable staff. This particular outlet is very clean and well presented.
For the record the dates of my visits and details are as follows;-
4/9/13 Invoice 70104981 Brakes; discs, pads, caliper & hose.
8/11/13 Invoice 70105423 MOT
12/11/13 Invoice 70105449 Rear exhaust
Good customer service, fair price, job done on time and as predicted.
For the way in which I received a good service
Because they are so economically priced! I cannot find a better deal anywhere in the area and will definitely be using you again for all of my tyre-related needs.
High standard of service and polite staff,
friendly service ,price and time it takes.
Quick service and friendly staff
I was very pleased with the service I recently received at the Stourbridge branch. I had asked for a particular size of a certain brand/model and Matt went out of his way to source one for me.
Staff were very informative on the available offers. Didn't need to book. Service was quick and nothing was attempted unless my permission was given
Service was excellent and my car was mended in 2 hours
Fast Efficient Service. Good Price
Really quick and effective service with reasonable prices.
Friendly helpful and knowledgeable staff, together with competitive prices.
Accommodated last minute MOT booking great service replaced No Plate bulb for pass then tracked up all within the hour of arrival
MOT test thorough and I was able to watch from viewing area and was kept informed as checks progressed; same when adjusting tracking. Very accommodating as they were at the last visit when they fitted purchased tyres online via ebay.
Have confidence in Nationals tyre tracking service. They corrected mistake of a local garage - who wrongly assessed tyres worn on inside edge indicating toe out as 3mm toed in causing the problem to be worsened after ajustment. National measured 6mm toe out and adjusted spot on to correct setting dead ahead.
Would definitely use again.
Very good value half price MOT and half price tracking service. Both plus fitting bulb came to £47.
Fantastic service so will certainly be going back
really good service and a good price
Price speed of service
They had the tyre that I wanted in stock, but would not match other local retailers prices. Staff were professional and courteous, workshop was clean. Disappointed my alloy wheel was dropped prior to fitting - will be monitoring this to see if it's cracked, difficult to tell because it was on it's inside face. Work was done quickly while I waited. I asked about doing a deal for buying more than one tyre but the branch/staff member would/could not do this.
First class service.
Quick service. Good communication. Convenient location. Fair price.
Polite service. Local company. Fair prices.
Already recommend to others
All aspects of service etc. were very good
I was made to feel welcome & all the staff were friendly.
good service and advice and price
very prompt attention, easy access to site, well signed.
Very friendly very professional. Explained everything they were doing and why they were doing it. These two guys are a credit to your company
very helpful, knowledgable staff who took time to explain problems with my car and solve issues
Fast service and tyres in stock
Very professional , good quick service and matched a price I had seen from another Tyre company on the internet .
Great customer service and competitive prices
The staff were friendly, and very helpfull.
Staff polite,knowledgeable and helpful.
Thejob was done in the time quoted and quickly.
The price was fair and economical I did not need to shop around.
I will return again.
Great friendly service - stocked required tyres and price matched previous local quotes.
Good and friendly service.
Prompt and courteous attention.
Professional honest service.
3 out of 5
Professional honest service.
Good service and value
quick, efficient, polite service at a reasonable cost.
I went into your Stourbridge branch to have the tracking checked, having experienced some low level noise on cornering. The tracking was slightly out which they corrected, but more than that they checked every other aspect of the front wheels drive and steering, leaving me feeling very confident about the condition and safety of my car. Well done to all the staff for a very professional, caring, friendly and competent service.
Professional and friendly service by Jason and Jamie.
good quick service, very helpful, good price
Good service and pric matching
friendly and efficient service and competitive price
As pleasant an experience as spending £300+ can be !
Quality of service and information provided by staff was excellent.
had a half price mot but i think the money was made back up with charging me 16 pounds just to do a headlight alignment and 6 pounds for a little number plate bulb, total bill £240,
Service was friendly and professional, and while the car was on the ramps the mechanic pointed out some other minor faults on the car, including a loose exhaust mount which he tightened.
efficient, friendly service
very good, friendly service
Good price good service
Friendly manager and price match
Efficient service helpful polite and efficient
Happy with the service received
Very good service
Availability of products and the service
Excellent customer service professional quick helpful price competitive
Prompt helpful service brilliant customer service
On telephone for a quote professional and good advice gentleman who dealt with me at reception also very good
Good service etc
The service was quick friendly and professional no hidden extras staff were also informative of what were best tyres for driving situations
Doing job quick
Friendly staff approachable staff who were quite happy to share information and discuss the options available
Good value friendly service
Efficient friendly and a very clean store
They kept to the promises they made when I ordered the tyres
I am a new customer and went in for a new brake buld staff hadnt any in stock yet but put themselves out to go and get one for me
I found the staff very helpful and obliging and friendly did a good job
Good service and competitive prices staff busy but still remained polite and treated me with respect
I was there 2 hours to have 2 tyres fitted also they did not have the equipment to track it up I had to go back 2 days later
Good service and local
Polite and very quick service
Very good service given
I found the staff approach very professional, and I felt like the customer all the time, which is a rarity these days.
Great friendly and honest service received by Paul
customer service staff very helpful and the price was good
The gentleman on the desk extremely professional and genuine
good service on first visit
very good service
very good service and prices
paul hickinbottom dealt with me VERY GOOD at DY8 1JN
Good efficient service, friendly and helpful
Friendly helpful service
The staff were very helpful & understanding & took time to explain everything to me.
Good service, quick fitment time.
Fast Efficient friendly service with competitive prices
Good prices and friendly service
THEY DID THE JOB (OIL/FILTER CHANGE)PROPERLEY-NO PROBLEMS
excellent fast competitive.
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