I had mounted a curb to allow traffic to pass. The pavement was at a lower level, so my car got stuck on the curb stones, rather like a beached whale ! Eventually I got the car to move by driving further onto the pavement. I had the underside checked for damage – there was none. I got very prompt service.

Gordon

Very efficient and speedy service carried out by the staff

Paul

Very efficient and speedy service carried out by the staff !

Paul

I've used the Pontypridd branch for many years because I always find the staff very friendly and welcoming.They're always willing to discuss the work being done and prices for tyres and servicing are very competitive.

John

Phoned to ask if they could help with diagnosing a brake problem that had literally just started occurring and advised I could come in immediately and have the car looked at straight away. Straight onto the ramp, all wheels inspected, fault diagnosed, parts ordered and out the door back to work in 20 minutes. Parts delivered from motor factors and fitted within four hours and the car back with me the same day. Friendly, professional service from Scott & Shane. I can't fault them, they were amazing, they made my day.

David

Excellent service friendly helpful staff

Zara

All staff very friendly with good service provided

Paul

Warm and friendly welcome from Scott, even spent the time to explain an issue they have with a near by stream, explained what he and his colleague Shane will be doing, confirmed all details with us, fast and efficient even when interrupted by phone calls, advised us that feedback rewards us with a £10 voucher ( this was not advised by Robert Evans previously Invoice 1358040 - so therefore missed out on a saving) Lovely branch, lovely staff, can't praise Scott Williams and Shane Llewellyn enough, excellent all around

Daniel

I had a puncture and Pontypridd branch was the nearest to me. I’m from Cardiff and have used Ely bridge and Penarth Road branches in the past, with my Facebook experience today I would rather drive the extra miles to visit the Pontypridd branch as the service was brilliant staff were polite ans I was in and out with no fuss.

Rebecca

Excellent service only let down by brake parts supplier delivering the wrong parts meaning a longer wait. I do have to say that as far as the staff were concerned I couldn’t fault them, the fault was not theirs.

Keith

very polite and attentive staff

stephen

Daniel Humphrey and Lewis were both exceptional at their man management skills explaining everything they where asked considerating its a dirty job both were well presented clean and efficient keep up the good work!

phillip

Always a friendly and positive experience, where nothing is too much trouble.

John

Friendly and helpful staff , where nothing is too much trouble.

John

very friendly and proffessional staff.

matthew

Really friendly and helpful staff. Work performed quickly and to quoted timescale.

David

Efficient service

Anonymous

Very friendly staff, high standard of work and quick fitting.

Anonymous

Always very welcome. They certainly have a great way with customers.

Arnold

Speed of service. Staff are not pushy and provide time for you to reflect on their advice. Staff inform and seek agreement before undertaking activity

Anonymous

The blokes there were nice and talked to me didn't push I would recommend them??

Anonymous

Well kept and orderly, uncluttered workshop.

Steven

Excellent service at the Pontypridd branch. Dave and the team are extremely helpful and polite. 4 tyres ordered into branch, fitted very quickly, first class service.

Anonymous

the staff are always really friendly and helpful

Philip

Prompt poliye

Anonymous

Well i have had a number dealings with your Pontypridd branch and always found that the depot both inside and out are clean and tidy. That to me shows that image obviously matters to the person in charge. I have had tyres fitted, a CV Boot kit fitted, tracking and a GAT6380MC Aux (whatever that is ) worked upon and am always satisfied. The staff I have dealt with have been extremely and helpful without being servile. I am sold on National.

Peter

Excellent, quick friendly service.

Anonymous

The manager and staff at my local depot were very helpful.

Anonymous

superb customer service. Welcoming and accommodating staff. Delighted with service and work well done. Enthusiastic staff and so helpful. Nothing too much trouble. Absolutely delighted with the service I received, prior to having tyres replaced, I went for advice and prices. Cannot recommend this branch and it's staff highly enough. Prices were fantastic and would recommend this branch to anyone.

Anonymous

Very helpful and friendly

Anonymous

Knowledgable and honest with polite manner and competitive price

Anonymous

Always very satisfactory on price and performance

Paul

Quick, friendly and efficient service with competitive prices. Aled was extremely helpful in advising me of the best course of action with replacing my tyres.

Sarah

Always use this branch for regular oil changes etc and never disappointed!

Paul

Quick, friendly, reliable service with professional staff.

Anonymous

Good service economic price.

Anonymous

allways happy here

clive william

Friendly service. Fair pricing. Obliging helpfulness.

Anonymous

Quality products, good prices and fab service.

Nigel

Perfect service and professioionalism from arrival to Departure

Anonymous

Prompt service very polite, and price

Ray

Excellent service, pleasant staff

Anonymous

great service and price

richard

Courteous telephone manner of staff when enquiry made and good service the following day.

Anonymous

Friendly and efficient service

Anonymous

The price and service was good.

Anonymous

got a great price and excellent service

Nigel

Good service.

Anonymous

good customer relations

clive

Good price and quick service

mike

Have always had good service and amazing prices at this branch

Paul

Great servive

Anonymous

speed service and price

Anonymous

I visited National Tyres in Pontypridd. I needed a couple of tyres i believed, i was greeted with respect and was put at ease straight away. My tyres were checked and i needed 2 tyres and was shown the reason why. I was then guided by what offers you had on at the time and was amazed with the competitive prices that you offer. The customer service was second to none. I have been talking about the excellent service i received and have passed this information onto many friends, Thank you

Anonymous

Very prompt, courteous service

Anonymous

good service

Stephen

Have always had good service and a very competitive price for work done.

Paul

They are super helpful in the Pontypridd branch and always make me feel comfortable about what needs to be done to my car.

Anonymous

Always helpful and friendly staff

gregory

Excellent, quick, friendly, no bull!

Anonymous

exelent service

Anonymous

Always a first class service given, Findlay, efficient, timely and customer care is ourstanding

Geraint

I've been using the Pontypridd branch of National Tyres for many years, mainly due to the trust I have of David and Gary not to rip me off. If they advise, like they did recently, that I need new front discs and pads, I know that I do need them and I'm not being used as a cash cow. Their friendliness to me and my family is outstanding and I've never had to complain about any of their workmanship. As I use my car heavily for my business needs, it's good to know I have a place where I can take it and know it will be in good hands.

Mark James

Product in stock,very good service and price.

Anonymous

Fantastic service, friendly staff and great quality products.

Nigel

david toft and his assistant were very professional and helpful

Anonymous

Because the fellas at the garage was very helpful

Anonymous

Excellant service, very pleasant staff only too pleased to help and give advice.

Derek

Easy, no fuss service.

Martin

Easy, no fuss service.

Martin

Efficient, polite, easy to book.

Adrian

Good service and polite staff

Anonymous

Excellent service and customer care by Scott and Gary. many thanks

Frank

Prompt friendly service

Peter

Friendly service, place to wait while the car was being done

Anonymous

Professional, courteous and efficient staff

Anonymous

Gas was very helpfull and explained everything very well enough and easy to understand. He also gave tips on how to look after tyres. The staff were very helpful and friendly. The prices are very reasonable. Must say best service I've had from a garage and would recommend and will return.

Nathan

GOOD PRICES AND VERY HELPFUL STAFF

Alan

Very helpful manner and professionalism. They offered to change the appointment time if I required it.

charles

Very happy whith service and price quoted

Mark

oost effective,very helpful and extremely polite staff

Gordon

The three employees at this branch were outstanding. They took the time to explain what they needed to do and why and made me very welcome. It was actually enjoyable to be at the shop!

Anonymous

Very friendly and helpful.

Anonymous

Excellent service and prices. Staff are friendly and helpful.

Anonymous

Fantastic service again from the lads at Pontypridd branch. From taking my Mondeo in early to dropping it off to picking it up once it was done in less than an hour. Highly professional excellent service and advice from all three lads there today. David, Gary and Scott are a credit to national and the reason I will keep using them to look after my cars. Thank you again guys.

steve

very professional and helpful staff

Anonymous

I was very impressed yet again by your technicians' know-how and ability at the branch on Pentrebach Road, Pontypridd, when diagnosing and correcting a braking fault in my wife's Honda Jazz. All the work was carried out in a courteous and helpful manner, and at a perfectly reasonable price considering the labour involved.

Brian

Always happy with the service at my local Pontypridd branch

Terence

Friendly,professional service and keen prices.

Anonymous

I was dealt with promptly and efficiently by the staff. They were very clear about the tyres they were recommending and knowledgeable about what alternatives I could consider. They were then thorough and quick in fitting the tyres and balancing the wheels. I was very impressed when they pointed out that I had a problem with the bearings on one wheel. I had recently taken my car back to the main BMW dealer to check on a noise I could hear and they had failed to spot this developing fault. They also pointed out the unusual wear pattern of my tyres and recommended that the main dealer check the geometry of the set up when they changed the bearing.

Anonymous

overall experience

david

Professional staff, keen prices, quality products.

Alan

Friendly, efficent service.

Anonymous

very friendly staff with excellent knowledge of the products on offer

Anonymous

Explained in detail everything that I needed at the time for my car, not too expensive, good value for money, staff are experts

Anonymous

Because I received a good service all the staff were helpful and friendly, and I was satisfied with the quality of work.

Mr Bernard

Staff are very enthusiastic and helpful.

CK

Staff are very enthusiastic and helpful.

CK

Excellent service, very helpful at getting the right tyre for my needs at a competitive price.

Anonymous

Very good service

Anonymous

Fair price and efficient friendly service

Anonymous

The staff there were engaging and personable looked and sounded like humans not robots like Kwik fit

Anonymous

friendly and helpful advice plus quick and efficient service (in my case)

Anonymous

Good friendly, professional service. Competitive prices.

Ryan

Really impressed by the service and product quality

Anonymous

Good service. Excellent personnel. Good value

colin

Efficient service, good value

Anonymous

always good friendly service and a reasonable price

G

as the oil change was quick and efficient and well priced

ryan

Good and fast service

Kirsty

The service was faultless and very competative on price.

Anonymous

The service was fantastic and very professional.

Nigel

Excellent customer service, good offer on tracking (half price), quick service time.

Ryan

Always a high standard of work and excellent special offers.

paul

Great service

Stephen

after confirming prices over phone, i was able to get my tyres changed within no time at all. No hanging around in cold waiting rooms either,and service experience was very good as was the price.

howard

Excellent service and value for money. Staff were polite and quick

Anonymous

quick friendly service at a competitive price

Anonymous

My tyres were the cheapest I could find at a quality tyre fitting place

Steve

Better than kwikfit

Anonymous

Have bought many tyres from the team at National and have been quite impressed. Would happily continue as a customer and recommend to anyone. The team are always happy to help.

Anonymous

good prices and excellent customer service

paul

First the polite phone manner,second the speed of service. All that a customer wants.

Anonymous

It wasn't a rushed tyre change, the mechanic took time to point things out to me under the car I wasn't aware of and as a matter of course inspected the breaks.

Anonymous

good price,helpful staff,professional and quick

Anonymous

Great service friendly staff & clean garage

Anonymous

The fitters i deal with at Pontypridd are very helpful and friendly, young GARY EVANS good fitter and friendly personality.Been there twice and will continue to give them my custom

Anonymous

Speed of tyre change

Anonymous

I was impressed by the speed and efficiency of the service when they fitted a tyre for me. They were also friendly and chatted to my eight year old son, which was nice.

Anonymous

the lads get on with the job and explane whats going on and check everythings ok with your pads shocks and advise on any leeks and its explained in plane english no fancy words

terry

Very polite and pleasant service

Anonymous

Service is polite and helpful

donald

When asking for a quote polite informative reply giving assurance of knowledgable staff

Rowland

Friendly welcoming immediate discussions etc

Anonymous

I had excellent service very well priced and very helpful knowledgeable staff very impressed

Anonymous

Quick from phone call to finishing job

donald

Friendly and cheerful staff and a very fast turnaround

Anonymous

Helpful staff polite value for money complete satisfaction

Anonymous

Good service - Competitive pricing -

Anonymous

Good service and price

Anonymous

Good price pleasant workers

Anonymous

Friendly service good price

Anonymous

I always get first class service and staff are always friendly and polite

Anonymous

Good price and speedy service

Anonymous

VERY QUICK EFFICIENT SERVICE AND GOOD TELEPHONE MANNER

Anonymous

Very good work very good staff accurate and speedy

Anonymous

Excellent service

Anonymous

Excellent price and service

Anonymous

Phoned branch and asked Ryan all my questions on arrival to branch I was remembered by him great customer service

Michelle

Good advice when asked for info good price when compared to tohers and very helpful refitting zip ties which no other company do clean tidy very helpful

terry

Very helpful and explained best option and phoned as soon as the parts required had arrived

terry

Good price and service

Anonymous

Staff willing to help and explain what they are doing and nothing is too much trouble

Anonymous

Quality of service professional and helpful staff

Anonymous

Very good value and easy to use online good friendly service at the fitting depot

Paul

Customer service star quality friendliness true professionalism

Anonymous

Very good service and attention from staff

Anonymous

Very pleased

Bernard

Very professional service availability of required tyre very competitive price friendly reliable service

Anonymous

Quick service friendly staff reasonable price

Anonymous

Attended to very promptly no waiting

Anonymous

Excellent service and competitive price

Anonymous

Staff courtesy prompt attention price promise on spot

Anonymous

Great customer service advice given helpful staff a pleasing atmosphere

Anonymous

Very professional and knowledgeable

Anonymous

Cost of tyres plus helpful and courteous staff

Anonymous

Excellent service

Anonymous

Good value quality staff

Anonymous

i drove in and was dealt with straight away good service and friendly staff

Anonymous

Open hours and price

Anonymous

Most professional in dealing with problems

Anonymous

Courteous and prompt service

Gareth

Quick service good price

Anonymous

Courtesy and efficiency

Anonymous

very helpful and friendly staff

Paul

Good service price was competative and staff knowledgeable prompt service

Anonymous

Efficent service and competative pricing helpful staff

Anonymous

Good knowledge friendly service and good workmanship

Anonymous