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National Tyres and Autocare - Pontypridd branch

National Tyres and Autocare Pontypridd

National Tyres and Autocare
Pentrebach Road
Pontypridd
CF37 4BW UK
Phone: 01443 402 427

(1/2 mile from Cemetery.)

OPENING HOURS:
Monday - Friday: 8.30am - 6.00pm
Saturday: 8.30am - 5pm

Tyre Search

Phone 0800 432 0460
if you need help with your sizes

SERVICES AVAILABLE

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Branch listing created by Mike Bourne

CUSTOMER REVIEWS

Branch Experience
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4.8 out of 5

187 review(s) of Pontypridd

I've used the Pontypridd branch for many years because I always find the staff very friendly and welcoming.They're always willing to discuss the work being done and prices for tyres and servicing are very competitive.

Rating 5 out of 5

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Phoned to ask if they could help with diagnosing a brake problem that had literally just started occurring and advised I could come in immediately and have the car looked at straight away. Straight onto the ramp, all wheels inspected, fault diagnosed, parts ordered and out the door back to work in 20 minutes. Parts delivered from motor factors and fitted within four hours and the car back with me the same day. Friendly, professional service from Scott & Shane. I can't fault them, they were amazing, they made my day.

Rating 5 out of 5

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Excellent service friendly helpful staff

Rating 5 out of 5

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All staff very friendly with good service provided

Rating 5 out of 5

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Warm and friendly welcome from Scott, even spent the time to explain an issue they have with a near by stream, explained what he and his colleague Shane will be doing, confirmed all details with us, fast and efficient even when interrupted by phone calls, advised us that feedback rewards us with a £10 voucher ( this was not advised by Robert Evans previously Invoice 1358040 - so therefore missed out on a saving) Lovely branch, lovely staff, can't praise Scott Williams and Shane Llewellyn enough, excellent all around

Rating 5 out of 5

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I had a puncture and Pontypridd branch was the nearest to me. I’m from Cardiff and have used Ely bridge and Penarth Road branches in the past, with my Facebook experience today I would rather drive the extra miles to visit the Pontypridd branch as the service was brilliant staff were polite ans I was in and out with no fuss.

Rating 5 out of 5

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Excellent service only let down by brake parts supplier delivering the wrong parts meaning a longer wait. I do have to say that as far as the staff were concerned I couldn’t fault them, the fault was not theirs.

Rating 5 out of 5

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very polite and attentive staff

Rating 5 out of 5

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Daniel Humphrey and Lewis were both exceptional at their man management skills explaining everything they where asked considerating its a dirty job both were well presented clean and efficient keep up the good work!

Rating 4.5 out of 5

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Always a friendly and positive experience, where nothing is too much trouble.

Rating 5 out of 5

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Friendly and helpful staff , where nothing is too much trouble.

Rating 5 out of 5

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very friendly and proffessional staff.

Rating 5 out of 5

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Really friendly and helpful staff. Work performed quickly and to quoted timescale.

Rating 5 out of 5

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Efficient service

Rating 5 out of 5

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Very friendly staff, high standard of work and quick fitting.

Rating 4.5 out of 5

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Always very welcome. They certainly have a great way with customers.

Rating 5 out of 5

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Speed of service. Staff are not pushy and provide time for you to reflect on their advice. Staff inform and seek agreement before undertaking activity

Rating 4.5 out of 5

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The blokes there were nice and talked to me didn't push I would recommend them??

Rating 5 out of 5

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Well kept and orderly, uncluttered workshop.

Rating 4.5 out of 5

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Excellent service at the Pontypridd branch. Dave and the team are extremely helpful and polite. 4 tyres ordered into branch, fitted very quickly, first class service.

Rating 5 out of 5

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the staff are always really friendly and helpful

Rating 5 out of 5

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Prompt poliye

Rating 4.5 out of 5

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Well i have had a number dealings with your Pontypridd branch and always found that the depot both inside and out are clean and tidy. That to me shows that image obviously matters to the person in charge. I have had tyres fitted, a CV Boot kit fitted, tracking and a GAT6380MC Aux (whatever that is ) worked upon and am always satisfied. The staff I have dealt with have been extremely and helpful without being servile. I am sold on National.

Rating 5 out of 5

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Excellent, quick friendly service.

Rating 5 out of 5

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The manager and staff at my local depot were very helpful.

Rating 5 out of 5

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superb customer service. Welcoming and accommodating staff. Delighted with service and work well done. Enthusiastic staff and so helpful. Nothing too much trouble. Absolutely delighted with the service I received, prior to having tyres replaced, I went for advice and prices. Cannot recommend this branch and it's staff highly enough. Prices were fantastic and would recommend this branch to anyone.

Rating 5 out of 5

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Very helpful and friendly

Rating 5 out of 5

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Knowledgable and honest with polite manner and competitive price

Rating 5 out of 5

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Always very satisfactory on price and performance

Rating 5 out of 5

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Quick, friendly and efficient service with competitive prices. Aled was extremely helpful in advising me of the best course of action with replacing my tyres.

Rating 4.5 out of 5

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Always use this branch for regular oil changes etc and never disappointed!

Rating 5 out of 5

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Quick, friendly, reliable service with professional staff.

Rating 5 out of 5

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Good service economic price.

Rating 4 out of 5

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allways happy here

Rating 5 out of 5

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Friendly service. Fair pricing. Obliging helpfulness.

Rating 5 out of 5

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Quality products, good prices and fab service.

Rating 5 out of 5

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Perfect service and professioionalism from arrival to Departure

Rating 5 out of 5

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Prompt service very polite, and price

Rating 4.5 out of 5

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Excellent service, pleasant staff

Rating 5 out of 5

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great service and price

Rating 4.5 out of 5

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Courteous telephone manner of staff when enquiry made and good service the following day.

Rating 5 out of 5

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Friendly and efficient service

Rating 4 out of 5

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The price and service was good.

Rating 5 out of 5

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got a great price and excellent service

Rating 5 out of 5

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Good service.

Rating 4.5 out of 5

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good customer relations

Rating 4.5 out of 5

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Good price and quick service

Rating 5 out of 5

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Have always had good service and amazing prices at this branch

Rating 5 out of 5

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Great servive

Rating 5 out of 5

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speed service and price

Rating 5 out of 5

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I visited National Tyres in Pontypridd. I needed a couple of tyres i believed, i was greeted with respect and was put at ease straight away. My tyres were checked and i needed 2 tyres and was shown the reason why. I was then guided by what offers you had on at the time and was amazed with the competitive prices that you offer. The customer service was second to none. I have been talking about the excellent service i received and have passed this information onto many friends, Thank you

Rating 5 out of 5

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Very prompt, courteous service

Rating 5 out of 5

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good service

Rating 5 out of 5

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Have always had good service and a very competitive price for work done.

Rating 5 out of 5

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They are super helpful in the Pontypridd branch and always make me feel comfortable about what needs to be done to my car.

Rating 5 out of 5

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Always helpful and friendly staff

Rating 4.5 out of 5

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Excellent, quick, friendly, no bull!

Rating 4.5 out of 5

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exelent service

Rating 5 out of 5

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Always a first class service given, Findlay, efficient, timely and customer care is ourstanding

Rating 5 out of 5

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I've been using the Pontypridd branch of National Tyres for many years, mainly due to the trust I have of David and Gary not to rip me off. If they advise, like they did recently, that I need new front discs and pads, I know that I do need them and I'm not being used as a cash cow. Their friendliness to me and my family is outstanding and I've never had to complain about any of their workmanship. As I use my car heavily for my business needs, it's good to know I have a place where I can take it and know it will be in good hands.

Rating 5 out of 5

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Product in stock,very good service and price.

Rating 5 out of 5

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Fantastic service, friendly staff and great quality products.

Rating 5 out of 5

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david toft and his assistant were very professional and helpful

Rating 5 out of 5

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Because the fellas at the garage was very helpful

Rating 5 out of 5

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Excellant service, very pleasant staff only too pleased to help and give advice.

Rating 5 out of 5

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Easy, no fuss service.

Rating 4.5 out of 5

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Easy, no fuss service.

Rating 4.5 out of 5

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Efficient, polite, easy to book.

Rating 5 out of 5

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Good service and polite staff

Rating 4 out of 5

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Excellent service and customer care by Scott and Gary. many thanks

Rating 5 out of 5

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Prompt friendly service

Rating 5 out of 5

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Friendly service, place to wait while the car was being done

Rating 4.5 out of 5

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Professional, courteous and efficient staff

Rating 5 out of 5

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Gas was very helpfull and explained everything very well enough and easy to understand. He also gave tips on how to look after tyres. The staff were very helpful and friendly. The prices are very reasonable. Must say best service I've had from a garage and would recommend and will return.

Rating 5 out of 5

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GOOD PRICES AND VERY HELPFUL STAFF

Rating 4.5 out of 5

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Very helpful manner and professionalism. They offered to change the appointment time if I required it.

Rating 4.5 out of 5

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Very happy whith service and price quoted

Rating 5 out of 5

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oost effective,very helpful and extremely polite staff

Rating 5 out of 5

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The three employees at this branch were outstanding. They took the time to explain what they needed to do and why and made me very welcome. It was actually enjoyable to be at the shop!

Rating 5 out of 5

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Very friendly and helpful.

Rating 4.5 out of 5

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Excellent service and prices. Staff are friendly and helpful.

Rating 5 out of 5

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Fantastic service again from the lads at Pontypridd branch. From taking my Mondeo in early to dropping it off to picking it up once it was done in less than an hour. Highly professional excellent service and advice from all three lads there today. David, Gary and Scott are a credit to national and the reason I will keep using them to look after my cars. Thank you again guys.

Rating 5 out of 5

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very professional and helpful staff

Rating 4.5 out of 5

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I was very impressed yet again by your technicians' know-how and ability at the branch on Pentrebach Road, Pontypridd, when diagnosing and correcting a braking fault in my wife's Honda Jazz. All the work was carried out in a courteous and helpful manner, and at a perfectly reasonable price considering the labour involved.

Rating 5 out of 5

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Always happy with the service at my local Pontypridd branch

Rating 5 out of 5

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Friendly,professional service and keen prices.

Rating 5 out of 5

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I was dealt with promptly and efficiently by the staff. They were very clear about the tyres they were recommending and knowledgeable about what alternatives I could consider. They were then thorough and quick in fitting the tyres and balancing the wheels. I was very impressed when they pointed out that I had a problem with the bearings on one wheel. I had recently taken my car back to the main BMW dealer to check on a noise I could hear and they had failed to spot this developing fault. They also pointed out the unusual wear pattern of my tyres and recommended that the main dealer check the geometry of the set up when they changed the bearing.

Rating 5 out of 5

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overall experience

Rating 5 out of 5

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Professional staff, keen prices, quality products.

Rating 5 out of 5

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Friendly, efficent service.

Rating 5 out of 5

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very friendly staff with excellent knowledge of the products on offer

Rating 5 out of 5

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Explained in detail everything that I needed at the time for my car, not too expensive, good value for money, staff are experts

Rating 5 out of 5

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Because I received a good service all the staff were helpful and friendly, and I was satisfied with the quality of work.

Rating 5 out of 5

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Staff are very enthusiastic and helpful.

Rating 4.5 out of 5

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Staff are very enthusiastic and helpful.

Rating 4.5 out of 5

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Excellent service, very helpful at getting the right tyre for my needs at a competitive price.

Rating 5 out of 5

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Very good service

Rating 4.5 out of 5

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Fair price and efficient friendly service

Rating 5 out of 5

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The staff there were engaging and personable looked and sounded like humans not robots like Kwik fit

Rating 4.5 out of 5

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friendly and helpful advice plus quick and efficient service (in my case)

Rating 5 out of 5

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Good friendly, professional service. Competitive prices.

Rating 4.5 out of 5

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Really impressed by the service and product quality

Rating 5 out of 5

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Good service. Excellent personnel. Good value

Rating 4.5 out of 5

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Efficient service, good value

Rating 5 out of 5

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always good friendly service and a reasonable price

Rating 4.5 out of 5

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as the oil change was quick and efficient and well priced

Rating 5 out of 5

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Good and fast service

Rating 4 out of 5

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The service was faultless and very competative on price.

Rating 5 out of 5

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The service was fantastic and very professional.

Rating 5 out of 5

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Excellent customer service, good offer on tracking (half price), quick service time.

Rating 5 out of 5

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Always a high standard of work and excellent special offers.

Rating 5 out of 5

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Great service

Rating 4 out of 5

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after confirming prices over phone, i was able to get my tyres changed within no time at all. No hanging around in cold waiting rooms either,and service experience was very good as was the price.

Rating 5 out of 5

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Excellent service and value for money. Staff were polite and quick

Rating 5 out of 5

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quick friendly service at a competitive price

Rating 4.5 out of 5

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My tyres were the cheapest I could find at a quality tyre fitting place

Rating 4.5 out of 5

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Better than kwikfit

Rating 5 out of 5

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Have bought many tyres from the team at National and have been quite impressed. Would happily continue as a customer and recommend to anyone. The team are always happy to help.

Rating 4.5 out of 5

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good prices and excellent customer service

Rating 4.5 out of 5

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First the polite phone manner,second the speed of service. All that a customer wants.

Rating 5 out of 5

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It wasn't a rushed tyre change, the mechanic took time to point things out to me under the car I wasn't aware of and as a matter of course inspected the breaks.

Rating 5 out of 5

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good price,helpful staff,professional and quick

Rating 5 out of 5

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Great service friendly staff & clean garage

Rating 5 out of 5

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The fitters i deal with at Pontypridd are very helpful and friendly, young GARY EVANS good fitter and friendly personality.Been there twice and will continue to give them my custom

Rating 5 out of 5

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Speed of tyre change

Rating 4.5 out of 5

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I was impressed by the speed and efficiency of the service when they fitted a tyre for me. They were also friendly and chatted to my eight year old son, which was nice.

Rating 4 out of 5

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the lads get on with the job and explane whats going on and check everythings ok with your pads shocks and advise on any leeks and its explained in plane english no fancy words

Rating 5 out of 5

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Very polite and pleasant service

Rating 5 out of 5

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Service is polite and helpful

Rating 5 out of 5

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When asking for a quote polite informative reply giving assurance of knowledgable staff

Rating 5 out of 5

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Friendly welcoming immediate discussions etc

Rating 5 out of 5

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I had excellent service very well priced and very helpful knowledgeable staff very impressed

Rating 5 out of 5

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Quick from phone call to finishing job

Rating 4.5 out of 5

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Friendly and cheerful staff and a very fast turnaround

Rating 5 out of 5

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Helpful staff polite value for money complete satisfaction

Rating 5 out of 5

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Good service - Competitive pricing -

Rating 4.5 out of 5

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Good service and price

Rating 4.5 out of 5

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Good price pleasant workers

Rating 4.5 out of 5

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Friendly service good price

Rating 4.5 out of 5

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I always get first class service and staff are always friendly and polite

Rating 5 out of 5

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Good price and speedy service

Rating 4.5 out of 5

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VERY QUICK EFFICIENT SERVICE AND GOOD TELEPHONE MANNER

Rating 4.5 out of 5

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Very good work very good staff accurate and speedy

Rating 5 out of 5

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Excellent service

Rating 4.5 out of 5

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Excellent price and service

Rating 5 out of 5

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Phoned branch and asked Ryan all my questions on arrival to branch I was remembered by him great customer service

Rating 5 out of 5

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Good advice when asked for info good price when compared to tohers and very helpful refitting zip ties which no other company do clean tidy very helpful

Rating 4.5 out of 5

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Very helpful and explained best option and phoned as soon as the parts required had arrived

Rating 4 out of 5

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Good price and service

Rating 4 out of 5

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Staff willing to help and explain what they are doing and nothing is too much trouble

Rating 5 out of 5

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Quality of service professional and helpful staff

Rating 5 out of 5

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Very good value and easy to use online good friendly service at the fitting depot

Rating 5 out of 5

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Customer service star quality friendliness true professionalism

Rating 5 out of 5

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Very good service and attention from staff

Rating 5 out of 5

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Very pleased

Rating 5 out of 5

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Very professional service availability of required tyre very competitive price friendly reliable service

Rating 5 out of 5

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Quick service friendly staff reasonable price

Rating 4 out of 5

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Attended to very promptly no waiting

Rating 4 out of 5

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Excellent service and competitive price

Rating 4.5 out of 5

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Staff courtesy prompt attention price promise on spot

Rating 5 out of 5

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Great customer service advice given helpful staff a pleasing atmosphere

Rating 5 out of 5

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Very professional and knowledgeable

Rating 5 out of 5

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Cost of tyres plus helpful and courteous staff

Rating 5 out of 5

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Excellent service

Rating 5 out of 5

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Good value quality staff

Rating 4 out of 5

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i drove in and was dealt with straight away good service and friendly staff

Rating 4.5 out of 5

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Open hours and price

Rating 4 out of 5

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Most professional in dealing with problems

Rating 5 out of 5

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Courteous and prompt service

Rating 5 out of 5

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Quick service good price

Rating 5 out of 5

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Courtesy and efficiency

Rating 4.5 out of 5

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very helpful and friendly staff

Rating 5 out of 5

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Good service price was competative and staff knowledgeable prompt service

Rating 5 out of 5

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Efficent service and competative pricing helpful staff

Rating 5 out of 5

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Good knowledge friendly service and good workmanship

Rating 4.5 out of 5

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