National Tyres and Autocare Pentrebach RoadPontypridd CF37 4BW UK Phone: 01443 402 427
OPENING HOURS: Monday - Friday: 8.30am - 6.00pmSaturday: 8.30am - 5pm
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Tyres PONTYPRIDD | Exhausts PONTYPRIDD | Oil Change PONTYPRIDD Brakes PONTYPRIDD | Car Batteries PONTYPRIDD
Branch listing created by Mike Bourne
Branch Experience 4.8 out of 5
187 review(s) of Pontypridd
I've used the Pontypridd branch for many years because I always find the staff very friendly and welcoming.They're always willing to discuss the work being done and prices for tyres and servicing are very competitive.
Rating 5 out of 5
John
Phoned to ask if they could help with diagnosing a brake problem that had literally just started occurring and advised I could come in immediately and have the car looked at straight away. Straight onto the ramp, all wheels inspected, fault diagnosed, parts ordered and out the door back to work in 20 minutes. Parts delivered from motor factors and fitted within four hours and the car back with me the same day. Friendly, professional service from Scott & Shane. I can't fault them, they were amazing, they made my day.
David
Excellent service friendly helpful staff
Zara
All staff very friendly with good service provided
Paul
Warm and friendly welcome from Scott, even spent the time to explain an issue they have with a near by stream, explained what he and his colleague Shane will be doing, confirmed all details with us, fast and efficient even when interrupted by phone calls, advised us that feedback rewards us with a £10 voucher ( this was not advised by Robert Evans previously Invoice 1358040 - so therefore missed out on a saving) Lovely branch, lovely staff, can't praise Scott Williams and Shane Llewellyn enough, excellent all around
Daniel
I had a puncture and Pontypridd branch was the nearest to me. I’m from Cardiff and have used Ely bridge and Penarth Road branches in the past, with my Facebook experience today I would rather drive the extra miles to visit the Pontypridd branch as the service was brilliant staff were polite ans I was in and out with no fuss.
Rebecca
Excellent service only let down by brake parts supplier delivering the wrong parts meaning a longer wait. I do have to say that as far as the staff were concerned I couldn’t fault them, the fault was not theirs.
Keith
very polite and attentive staff
stephen
Daniel Humphrey and Lewis were both exceptional at their man management skills explaining everything they where asked considerating its a dirty job both were well presented clean and efficient keep up the good work!
Rating 4.5 out of 5
phillip
Always a friendly and positive experience, where nothing is too much trouble.
Friendly and helpful staff , where nothing is too much trouble.
very friendly and proffessional staff.
matthew
Really friendly and helpful staff. Work performed quickly and to quoted timescale.
Efficient service
Anonymous
Very friendly staff, high standard of work and quick fitting.
Always very welcome. They certainly have a great way with customers.
Arnold
Speed of service. Staff are not pushy and provide time for you to reflect on their advice. Staff inform and seek agreement before undertaking activity
The blokes there were nice and talked to me didn't push I would recommend them??
Well kept and orderly, uncluttered workshop.
Steven
Excellent service at the Pontypridd branch. Dave and the team are extremely helpful and polite. 4 tyres ordered into branch, fitted very quickly, first class service.
the staff are always really friendly and helpful
Philip
Prompt poliye
Well i have had a number dealings with your Pontypridd branch and always found that the depot both inside and out are clean and tidy. That to me shows that image obviously matters to the person in charge. I have had tyres fitted, a CV Boot kit fitted, tracking and a GAT6380MC Aux (whatever that is ) worked upon and am always satisfied. The staff I have dealt with have been extremely and helpful without being servile. I am sold on National.
Peter
Excellent, quick friendly service.
The manager and staff at my local depot were very helpful.
superb customer service. Welcoming and accommodating staff. Delighted with service and work well done. Enthusiastic staff and so helpful. Nothing too much trouble. Absolutely delighted with the service I received, prior to having tyres replaced, I went for advice and prices. Cannot recommend this branch and it's staff highly enough. Prices were fantastic and would recommend this branch to anyone.
Very helpful and friendly
Knowledgable and honest with polite manner and competitive price
Always very satisfactory on price and performance
Quick, friendly and efficient service with competitive prices. Aled was extremely helpful in advising me of the best course of action with replacing my tyres.
Always use this branch for regular oil changes etc and never disappointed!
Quick, friendly, reliable service with professional staff.
Good service economic price.
Rating 4 out of 5
allways happy here
clive william
Friendly service. Fair pricing. Obliging helpfulness.
Quality products, good prices and fab service.
Nigel
Perfect service and professioionalism from arrival to Departure
Prompt service very polite, and price
Ray
Excellent service, pleasant staff
great service and price
Richard
Courteous telephone manner of staff when enquiry made and good service the following day.
Friendly and efficient service
The price and service was good.
got a great price and excellent service
Good service.
good customer relations
clive
Good price and quick service
mike
Have always had good service and amazing prices at this branch
Great servive
speed service and price
I visited National Tyres in Pontypridd. I needed a couple of tyres i believed, i was greeted with respect and was put at ease straight away. My tyres were checked and i needed 2 tyres and was shown the reason why. I was then guided by what offers you had on at the time and was amazed with the competitive prices that you offer. The customer service was second to none. I have been talking about the excellent service i received and have passed this information onto many friends, Thank you
Very prompt, courteous service
good service
Stephen
Have always had good service and a very competitive price for work done.
They are super helpful in the Pontypridd branch and always make me feel comfortable about what needs to be done to my car.
Always helpful and friendly staff
gregory
Excellent, quick, friendly, no bull!
exelent service
Always a first class service given, Findlay, efficient, timely and customer care is ourstanding
Geraint
I've been using the Pontypridd branch of National Tyres for many years, mainly due to the trust I have of David and Gary not to rip me off. If they advise, like they did recently, that I need new front discs and pads, I know that I do need them and I'm not being used as a cash cow. Their friendliness to me and my family is outstanding and I've never had to complain about any of their workmanship. As I use my car heavily for my business needs, it's good to know I have a place where I can take it and know it will be in good hands.
Mark James
Product in stock,very good service and price.
Fantastic service, friendly staff and great quality products.
david toft and his assistant were very professional and helpful
Because the fellas at the garage was very helpful
Excellant service, very pleasant staff only too pleased to help and give advice.
Derek
Easy, no fuss service.
Martin
Efficient, polite, easy to book.
Adrian
Good service and polite staff
Excellent service and customer care by Scott and Gary. many thanks
Prompt friendly service
Friendly service, place to wait while the car was being done
Professional, courteous and efficient staff
Gas was very helpfull and explained everything very well enough and easy to understand. He also gave tips on how to look after tyres. The staff were very helpful and friendly. The prices are very reasonable. Must say best service I've had from a garage and would recommend and will return.
Nathan
GOOD PRICES AND VERY HELPFUL STAFF
Alan
Very helpful manner and professionalism. They offered to change the appointment time if I required it.
charles
Very happy whith service and price quoted
Mark
oost effective,very helpful and extremely polite staff
Gordon
The three employees at this branch were outstanding. They took the time to explain what they needed to do and why and made me very welcome. It was actually enjoyable to be at the shop!
Very friendly and helpful.
Excellent service and prices. Staff are friendly and helpful.
Fantastic service again from the lads at Pontypridd branch. From taking my Mondeo in early to dropping it off to picking it up once it was done in less than an hour. Highly professional excellent service and advice from all three lads there today. David, Gary and Scott are a credit to national and the reason I will keep using them to look after my cars. Thank you again guys.
steve
very professional and helpful staff
I was very impressed yet again by your technicians' know-how and ability at the branch on Pentrebach Road, Pontypridd, when diagnosing and correcting a braking fault in my wife's Honda Jazz. All the work was carried out in a courteous and helpful manner, and at a perfectly reasonable price considering the labour involved.
Brian
Always happy with the service at my local Pontypridd branch
Jay
Friendly,professional service and keen prices.
I was dealt with promptly and efficiently by the staff. They were very clear about the tyres they were recommending and knowledgeable about what alternatives I could consider. They were then thorough and quick in fitting the tyres and balancing the wheels. I was very impressed when they pointed out that I had a problem with the bearings on one wheel. I had recently taken my car back to the main BMW dealer to check on a noise I could hear and they had failed to spot this developing fault. They also pointed out the unusual wear pattern of my tyres and recommended that the main dealer check the geometry of the set up when they changed the bearing.
overall experience
david
Professional staff, keen prices, quality products.
Friendly, efficent service.
very friendly staff with excellent knowledge of the products on offer
Explained in detail everything that I needed at the time for my car, not too expensive, good value for money, staff are experts
Because I received a good service all the staff were helpful and friendly, and I was satisfied with the quality of work.
Bernard
Staff are very enthusiastic and helpful.
CK
Excellent service, very helpful at getting the right tyre for my needs at a competitive price.
Very good service
Fair price and efficient friendly service
The staff there were engaging and personable looked and sounded like humans not robots like Kwik fit
friendly and helpful advice plus quick and efficient service (in my case)
Good friendly, professional service. Competitive prices.
Ryan
Really impressed by the service and product quality
Good service. Excellent personnel. Good value
colin
Efficient service, good value
always good friendly service and a reasonable price
G
as the oil change was quick and efficient and well priced
ryan
Good and fast service
Kirsty
The service was faultless and very competative on price.
The service was fantastic and very professional.
Excellent customer service, good offer on tracking (half price), quick service time.
Always a high standard of work and excellent special offers.
paul
Great service
after confirming prices over phone, i was able to get my tyres changed within no time at all. No hanging around in cold waiting rooms either,and service experience was very good as was the price.
howard
Excellent service and value for money. Staff were polite and quick
quick friendly service at a competitive price
My tyres were the cheapest I could find at a quality tyre fitting place
Steve
Better than kwikfit
Have bought many tyres from the team at National and have been quite impressed. Would happily continue as a customer and recommend to anyone. The team are always happy to help.
good prices and excellent customer service
First the polite phone manner,second the speed of service. All that a customer wants.
It wasn't a rushed tyre change, the mechanic took time to point things out to me under the car I wasn't aware of and as a matter of course inspected the breaks.
good price,helpful staff,professional and quick
Great service friendly staff & clean garage
The fitters i deal with at Pontypridd are very helpful and friendly, young GARY EVANS good fitter and friendly personality.Been there twice and will continue to give them my custom
Speed of tyre change
I was impressed by the speed and efficiency of the service when they fitted a tyre for me. They were also friendly and chatted to my eight year old son, which was nice.
the lads get on with the job and explane whats going on and check everythings ok with your pads shocks and advise on any leeks and its explained in plane english no fancy words
terry
Very polite and pleasant service
Service is polite and helpful
donald
When asking for a quote polite informative reply giving assurance of knowledgable staff
Rowland
Friendly welcoming immediate discussions etc
I had excellent service very well priced and very helpful knowledgeable staff very impressed
Quick from phone call to finishing job
Friendly and cheerful staff and a very fast turnaround
Helpful staff polite value for money complete satisfaction
Good service - Competitive pricing -
Good service and price
Good price pleasant workers
Friendly service good price
I always get first class service and staff are always friendly and polite
Good price and speedy service
VERY QUICK EFFICIENT SERVICE AND GOOD TELEPHONE MANNER
Very good work very good staff accurate and speedy
Excellent service
Excellent price and service
Phoned branch and asked Ryan all my questions on arrival to branch I was remembered by him great customer service
Michelle
Good advice when asked for info good price when compared to tohers and very helpful refitting zip ties which no other company do clean tidy very helpful
Very helpful and explained best option and phoned as soon as the parts required had arrived
Good price and service
Staff willing to help and explain what they are doing and nothing is too much trouble
Quality of service professional and helpful staff
Very good value and easy to use online good friendly service at the fitting depot
Customer service star quality friendliness true professionalism
Very good service and attention from staff
Very pleased
Very professional service availability of required tyre very competitive price friendly reliable service
Quick service friendly staff reasonable price
Attended to very promptly no waiting
Excellent service and competitive price
Staff courtesy prompt attention price promise on spot
Great customer service advice given helpful staff a pleasing atmosphere
Very professional and knowledgeable
Cost of tyres plus helpful and courteous staff
Good value quality staff
i drove in and was dealt with straight away good service and friendly staff
Open hours and price
Most professional in dealing with problems
Courteous and prompt service
Gareth
Quick service good price
Courtesy and efficiency
very helpful and friendly staff
Good service price was competative and staff knowledgeable prompt service
Efficent service and competative pricing helpful staff
Good knowledge friendly service and good workmanship