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MOT Centre National Tyres and Autocare - Newcastle-Under-Lyme branch

National Tyres and Autocare Newcastle-Under-Lyme

National Tyres and Autocare
117A Liverpool Road
Newcastle-Under-Lyme
ST5 9EW UK
Phone: 01782 617 331

(Next to new Sainsbury's.)

OPENING HOURS:
Monday - Friday: 8.30am - 6.00pm
Saturday: 8.30am - 5pm
Sunday: 10am-4pm

SERVICES AVAILABLE

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Branch listing created by Mike Bourne

Tyre Search

Phone 0800 432 0460
if you need help with your sizes

CUSTOMER REVIEWS

Online Experience

9 out of 10
Branch Experience

9 out of 10

173 review(s) of Newcastle-Under-Lyme
Online & Branch Experience

Branch Experience

Rating out of 10

Online Experience
Accurate information about my tyres very easy site to use gives good confidence in the order process

Rating out of 10

Branch Experience

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Online Experience
Easy and efficient. Excellent layout

Rating out of 10

Branch Experience

Rating out of 10

Online Experience
I found the whole team extremely helpful and they even give me a lift to an appointment I had whilst the tyres were being fitted, also all very polite

Rating out of 10

Branch Experience

Rating out of 10

Online Experience
The website is very easy to use and the booking system was simple, even on a mobile phone. It is very informative, providing clear information for all of the different tyres that can be purchased and the safety/performance ratings for these are clearly displayed. The price breakdown was also appreciated, showing how the cost for each tyre was derived.

Rating out of 10

Branch Experience

Rating out of 10

Online Experience
Had no problems doing everything online. Actually found it easy to find what I needed.

Rating out of 10

Branch Experience

Rating out of 10

Online Experience
Very competitive price

Rating out of 10

Branch Experience

Rating out of 10

Online Experience
There was a problem with the order and the tyres hadn't been delivered in time, which at first was very disappointing as I was due to go away at the weekend and do a lot of driving. However, the problem was resolved as the manager at the garage agreed to fit better quality tyres that he has in stock, for the same price as before. Excellent customer service and the way to turn around a possible complaint!

Rating out of 10

Branch Experience

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Online Experience
Hassle free

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Branch Experience

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Online Experience
Excellent quick service as usual, great prices and the staff are always cheerful.

Rating out of 10

Branch Experience

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Online Experience
very good prices, friendly and helpful staff at the Newcastle under Lyme branch

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Branch Experience

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Online Experience
easy to order very good price tyre fitted at the time and place i required very pleased

Rating out of 10

Branch Experience

Rating out of 10

Online Experience
I managed to get the tyres fitted a day early! Excellent service from National Tyres. Smooth purchasing experience from Tyre shopper

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Branch Experience

Rating out of 10

Online Experience
simplicity , itself , to book an MOT

Rating out of 10

Branch Experience

Rating out of 10

Online Experience
Very easy procedure.Delivery within 24 hours.Good price and excellent service at local depot.

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Branch Experience

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Online Experience
Easy to book, excellent price. Courtesy call yo let me know my tyres were in stock and to say I could bring the car in before my booking day if it suited me.

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Branch Experience

Rating out of 10

Online Experience
Fantastic prices online combined with excellent service in branch makes for a great experience .Cant find anything to complain about..never can.

Rating out of 10

Branch Experience

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Online Experience
The site was easy to use. The choice of tyres was good and the prices competitive. The free damage guarantee was the icing on the cake

Rating out of 10

Branch Experience

Rating out of 10

Online Experience
Absolutely fantastic service, staff very helpful, called to confirm the tyres were ready and fitted quickly. They were very busy, but still did my tyres quickly. My tyres are difficult, low profile 20" ones and many fitters really struggle, I've seen a couple come close to breaking the bead, but your guys took it in their stride....

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Branch Experience

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Online Experience
Very easy website to use

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Branch Experience

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Online Experience
I don't think you can do anything else to improve a already first class service.

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Online Experience
Ordering and paying was simple. The guys in the Newcastle under Lyme store are amazing!

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Online Experience
First rate

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Branch Experience

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Online Experience
Ease of use and able to find correct tyre with full information attached.

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Online Experience
Paul and the team did a great job - very professional.

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Branch Experience

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Online Experience
Easy to use web, friendly staff, thank you.

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Online Experience
very easy to order

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Branch Experience

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Online Experience
very helpful staff

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Branch Experience

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Online Experience
easy to navigate web site

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Branch Experience

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Online Experience
Very easy and straightforward to book.

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Branch Experience

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Online Experience
Great experience as able to fully review tyre ratings and costs in advance, then simple order and pay on line and book a fitting time and day at local NT depot.

Rating out of 10

Branch Experience

Rating out of 10

Online Experience
Very good service

Rating out of 10

Branch Experience
prompt and efficient

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Promptness and courteousness

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Reasonable, friendly and professional people.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience

Rating 9 out of 10

Online Experience
Spoke to Olivier and she helped me with my online purchase of 2 Michelin primacy 3 tyres and promised to beat a local autostores price by a pound.

Rating 10 out of 10

Branch Experience
Knowledgeable and very friendly staff that are always busy when I call and that speaks volumes for your company

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
fast, efficient service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
Easy website to find the tyres I wanted.

Rating 10 out of 10

Branch Experience
the staff were very freindly and most helpfull also well manared

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Excellent service from ringing to find price and availability to fitting.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
This feedback is for the staff at my Newcastle-under-Lyme depot. I give them maximum points for; -Their politeness - Professional help and sound advice - The way they went about doing the work on the car

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
punctured tyre

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
Friendly polite and efficient staff. Clean and reasonably comfortable wating area. Only had puncture repaired, so can't comment on tyre prices.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
The prompt curtious attention l received at your Newcastle branch near Stoke on Trent this afternoon in particular when my wheels were re-fitted with a battery wrench and torque bar and the wheel trims retied with cable ties

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Friendly service. Right price I got discount with my AA membership

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
Quick, friendly and efficient service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Helpful friendly staff

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Excellent service at every visit, Very friendly staff, best prices

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Absolutely fantastic service from Dave!! I have had the best customer service ever,wish all companies were like this one in Newcastle under Lyme.Very professional courteous and helpful this is the 3rd time I have been here and wouldn't use anyone else . Thank you sooo much Dave ????

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Polite efficient staff very informative of what they were doing very satisfied, speed of service of service was due to circumstances outside the branches control

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
Pleasant experience, great prices.

Rating 10 out of 10

Branch Experience
customer service was second to none, super friendly staff and explained in full detail what was required. efficient and fast service as always

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience

Rating 9 out of 10

Online Experience
Fairly easy to do.

Rating 9 out of 10

Branch Experience
I always use same branch nearly 10-15 years.

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience

Rating 8 out of 10

Online Experience
Very easy to do and good online price

Rating 10 out of 10

Branch Experience
staff were most helpful

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
Very pleased

Rating 10 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
It was long winded ordering on line.But the price was cheaper doing on line than ringing the branch.The price should be the same.

Rating 7 out of 10

Branch Experience
ordered tyres through tyreshopper, day before fitting newcastle under lyme ctr phoned me to confirm and service was excellent

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Very professional and knowledgable staff

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
Would be better if it told you the tyres were available or not

Rating 8 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
Easy and simple way

Rating 10 out of 10

Branch Experience
Took lease vehicle as contracted to National tyres. Couldn't fault the staff or the service I received but can purchase tyres cheaper locally with the same service for my own vehicle.

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
Excellent service at an excellent price. My exhaust was fitted by Paul Barnes, who despite problems , did everything he could to avoid any further costs. I would definitely return to this garage for future work and would strongly recommend it to friends and family!!!

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
The helpful service from the staff.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Price and professional friendly staff.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Very friendly and extremely helpful staff.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Great service and very polite

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
polite staff and efficient service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Pleasant staff and friendly environment

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Clean waiting area polite staff and everything was explained as to what was happening

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Efficient service from staff

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
The staff were brilliant and very friendly could not help enough and service was very fast.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Freindly and professional. they did not try and sell me things that I didnt want lkke other similar garages do.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Paul Barnes, showed enthusiasm and skill and was very polite, even though he struggled to replace my oil filter, he pursued it in a professional manner at all times.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
excellent cutomer service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Customer friendly service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Cheap wheel alignment. Clean waiting room. Friendly staff.

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
Easy website to use- clear instructions and responses

Rating 10 out of 10

Branch Experience
Quick,friendly,professional service.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
Very easy to use the web site

Rating 10 out of 10

Branch Experience
excellent service with professional honest well mannered staff

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Very friendly and efficient service, Dave (manager) was very helpful & even identified that the tyre could be repaired rather than having to purchase a brand new one. Max was efficient and very kind too. Super service guys. It took a lot of hassle out of a previously painful day

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Fast Friendly service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Friendly and helpful staff with good knowledge

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
Good service at the right price

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
It was easy to locate the tyre I required and order it.

Rating 10 out of 10

Branch Experience
Good service at a good price

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
The Price match was very good and also the AA offer, The fitters were very helpful

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Speedy Service, polite staff.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Friendly and knowledgeable staff

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
Good value, fast service and friendly staff.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
Hassle Free

Rating 10 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
Hassle free

Rating 10 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
Excellent Great product choice on the website - found exactly what I wanted Prompt response and confirmation Great reception at the branch and prompt swift service It doesn't get any better than the experience I had

Rating 10 out of 10

Branch Experience
David has an excellent customer service skills nothing was to much trouble.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Good service and information on deals

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Good service and information on deals

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Great service, friendly and efficient

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
staff most helpful

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
Cost and ease of location

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Polite and respectful staff. Competitive prices. Trust in quality

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Good service and a good price

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Although affordable a lot of my friends think you are too expensive

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
no problems

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
Service was fantastic. Very reasonably priced. Staff extremely helpful. Go above and beyond to give a fantastic service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Very polite Staff, very helpful, very informative, very quick service with a smile, very competitive prices..

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
very pleased with the service

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience

Rating 8 out of 10

Online Experience
Easy to do

Rating 9 out of 10

Branch Experience
very impressed

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Good polite service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Very professional knowledgeable staff, was booked in quickly and promptly

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Excellent service. Very helpful staff

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
great friendly caring service

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
Polite helpful staff with no hassle quote following check and quote

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
The staff were knowledgeable, polite, friendly and found the best deal for me.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Right after my arrival the staff devoted to me. Give me professional advice. Changing tyre was made without undue delay. Thank you.

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
Fast efficient and friendly service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Very nice staff with prompt service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
The service I received yesterday when I had two punctures and slight wear and tear on my third tyre was first class

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience

Rating 8 out of 10

Online Experience
Quick and easy to follow instructions.

Rating 8 out of 10

Branch Experience
Excellent service ,,, Paul Barnes was very professional and polite,

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
I used the website and found it a joy to use. Although I was disapointed to find I couldn't book a MOT at my local Newcastle under lyme branch online. Even though they do MOTs at my branch so I ended up going elsewhere.

Rating 9 out of 10

Branch Experience
Paul the young lad who attended to us was quality and knowledgeable and considerate. Jeff the manager was amazing worked with in a budget both are a credit to the company. i had been to another company earlier that day never again national will recieve all my business

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
took my car for oil change the guys were very freindly and helpfull

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
really good advice & service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
Very easy to choose the most suitable tyre.

Rating 10 out of 10

Branch Experience
Good Service & Price

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Trust the staff, slways helpful, fast service and good prices.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Took my car in for an inspection after noticing a rattling sound coming from the front offside tyre. Within 30 minutes I received a phone call advising me what the problem was and within 2 hours the car was ready for collection. The service I received from National was fantastic and the mechanics are a credit to the company. I really cannot praise them enough!

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
I warm welcome by Paul who explained and showed me what was the problem with my car he,s doing a wonderful job so happy with the work .He is so good at as his job thank you again.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
The gentlemen who did my oil change was very professional and very helpful

Rating 10 out of 10

Branch Experience
Great professionalism and speedy service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Very polite and helpful

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
buy one get one free

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Excellent service and the staff explained everything in non-techs language that I could understand

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
Would not recognise my postcode

Rating 8 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
Helpful hassle free quality tyres @ competitive prices.

Rating 10 out of 10

Branch Experience
quick

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
Fast freindly service, good prices and good stock levels.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
friendly service from staff

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Good overall service and standard

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
Good service.

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Excellent service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Friendly and prompt service, waiting area a little scruffy

Rating 7 out of 10

Online Experience
Easy to navigate the site and great price

Rating 9 out of 10

Branch Experience

Rating 5 out of 10

Online Experience
Using reg No gave me confidence that I was ordering the right tyre and the range of product very good,Simple site to navigate.

Rating 10 out of 10

Branch Experience
Professional pleasant staff competitive price

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
I had excellent and courteous service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Friendly and efficient service

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
I received professional and prompt service (tyres fitting, balancing, tracking) at ST5 9EW branch on 24 Sep 2011 afternoon. I was served by Richard T., who was polite and informative, didn’t mind my questions, explained any doubts I had, and showed why the work was required.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Fast service and caring workmanship

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Correct advice that my car tyre could still go up to 6 months they estimate 1 hour to finish job but completed in 45 minutes price was cheaper than online

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Excellent speedy service professional staff

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Excellent nothing was too much trouble

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Probably the best deals. Local branch & staff advice.

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
excellent service friendly and polite staff

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Staff were polite efficient helpful and obliging

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
Very kind and helpful

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
When first ringing for a quote the staff were helpful made me feel at ease and were very efficient this made me decide to book my car in and the service on the day was also excellent

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Helpful and polite staff beat all other quotes

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Even though I had my tyres fitted on a busy Saturday the branch staff were exceptional. All they staff were very helpful and professional. I have worked in customer service for 18 years and I have never received better service anywhere than that I experienced at the Newcastle-under-Lyme branch. Well done - these guys could even teach some doctors a thing or too in people skills.

Rating 10 out of 10

Online Experience

Rating 6 out of 10

Branch Experience
Excellent quick service value for money

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Politeness of staff battery not in stock terminals reversed battery got in one hour good feedback from staff cannot comment on price as these change so much service excellent as I just dropped into the branch on the off chance for battery and charging check

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Great prompt service friendly staff value for money good location

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Courtesy good advice quick ordering of product did tracking for wheels good value felt safer when I drove away the wheels were out of alignment before tracking

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Quick and efficient service and polite staff

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
Helpful and polite staff beat all other quotes

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Cost, price matched, had tyres in stockand staff gave good service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Excellent - the Manager was very pleasant and the work completed quickly and efficiently.

Rating 10 out of 10

Online Experience
Very easy to use and simple

Rating 10 out of 10


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