National Tyres and Autocare 48-52 Alphington RoadExeter EX2 8HS UK Phone: 01392 276211
OPENING HOURS: Monday - Friday: 8.30am - 6.00pmSaturday: 8.30am - 5pmSunday: 10am-4pm
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Tyres EXETER | Exhausts EXETER | Oil Change EXETER Brakes EXETER | Car Batteries EXETER | MOT EXETER
Branch listing created by Mike Bourne
Branch Experience 4.8 out of 5
242 review(s) of Exeter
I have visited this branch several times in nthe laast few years and have always found Nathan to be extremely helpful, and honest and price-competitive
Rating 5 out of 5
andrew
I turned up 10 mins earlier than my 9:00 am booking for the fitment of 4 Avon tyres. I was welcomed at the desk by Liam Wigmore who booked my car in, and put me in the picture about the 2 jobs he had to do first, the current staffing situation, also recommending a wheel alignment. All very pleasant and polite. I went down to Sainsburys for a coffee and a good read of The Times. Returned 90 mins later to find work was well under way, encouraged to see that loose flakes of alloy wheel paint were being brushed off in the area where a good seal is vital; not something that I'm used to happening at Kwik-Fit resulting in always having to top up air pressure because of it. Liam informed the wheel alignment was within tolerance, but opted to go ahead and have it done. The result is a 14 year old Clio that drives like never before, inspiring confidence and steering completely true.
David
Very helpful and informative - excellent service.
Jackie
Bought two tyres which has been dealt in a professional manner.’
Frank
Liam Wigmore was very friendly chatty and helpful
Peter
16/09/2018 went in to 48-52 Alphington Road Exeter Devon branch as we were in desperate need of a new tyre for our car, it is very difficult on a Sunday to find anywhere suitable that is open, we did try Kwikfit first but were unsuccessful so we came to this branch of National tyres, which we are so glad we did and will do so again in a couple of weeks for another tyre. Well the gentleman that served us and dealt with us Liam Wigmore was extremely helpful, knew exactly what we needed, gave us all of the relevant information, he even did the fitting and explained all of the aftercare. His customer care was first and foremost and he is a credit to this branch. Thankyou so much and we will be back for our next tyre in a couple of weeks.
Alexander Robertson
Nathan helped me twice with both my cars within teo weeks. Found what I thought was a good price on the tyres, was efficient, professional and friendly. We will be back next time!
Bryony
the tyre technicians liam wigmore and Daniel roskilly were very professional and helpful in every aspect of my visit.a pity a few more in our modern society were not like this.will definatelly be returning and recommending as long as prices stay competitive, mr.reid
steve
Exceptionally polite and accommodating staff.
Rebecca
I cannot rate the Exeter branch of National highly enough. Nathan and the team there are always friendly, reliable and I trust their opinion and workmanship completely. I took my car to another well known chain for an MOT last year, thinking it would be a similar experience, and quickly regretted my choice when they spoke to me as if I had half a brain. (The man that served me actually swept his hair back and swung his feet up on the desk to talk to me. It was like having a conversation with David Brent from The Office.) My car was back with National within the hour, and I would not go anywhere else again! The team at National in Exeter seem to take genuine pride in customer service, and nothing is too much trouble for them. Thank you to all of them for providing such a stress-free service!
L
Better access from the carpark to reception for people with children.
Rating 3.5 out of 5
Chris
Very good and professional.
Rating 4 out of 5
Stephen
Very helpful.
Richard
Very helpful
James
Great service by Nathan kept me up to date on what needed doing and how much it would be before proceeding with work and a speedy service even though my car caused him problems
Anonymous
Very good professional service!
Alex
Quick service. Good advice. Good quick quote for new tyres
Rating 4.5 out of 5
I went to the Exeter branch to get some brakes replaced at very short notice the next day. I called them up and they managed to get it in and do the work. I picked up the car after work and they had it all done for a very good price! Thought it would be alot more expensive! Will definitely use again.
Friendly and efficient
Helpful
Could accommodate my needs at short notice &, courteous service.
prompt efficient service
Have had great service for many years and will continue.
great customer service, friendly and very knowledgeable staff who are always smiling great value for the mots
Friendly, efficient, good value, sense of honesty
Paul
Very good service, the manager and staff were great and really helpful
Litishia
Staff are friendly and courteous, the MOT was completed quickly and the subsequent work required was quoted for, undertaken and completed within the next hour.
Prompt, reliable, helpful service.
I went in for an MOT but knew my tyres were also on the limit, they fitted me in at short notice, sorted the tyres at a great price and still arranged for the MOT that day. Great Service, Great Price, what more can you ask for.
Chantelle
Nathan was very helpful, knowledgable and friendly and cared about the experience he was giving
great prices and nice friendly service
sarah
very helpful, recommended most effective solution and make recommendations for future.
Jo
Very quick polite
Nathan and his team were really helpful and thoroughly Professional and committed to going the extra mile, I have had ALOT of tyres fitted over the years and by far the best, most helpful and courteous service i have received. I will be back and also recommend 100%
Excellent Service
Quick booking and service that was friendly and helpful
Nikita
Very helpful and friendly lads
friendly, great value and reliable
This was the first time i had used this centre and they were friendly , efficient and delivered great service
Great service
Alphington rd Exeter Branch- The staff were very professional, waiting room very clean and staff made us a cup of tea.
Very efficient & friendly service
leigh
The reason we have given this score is because they were recomended to us & we have found that they are very good & relieable to there customers so we would all ways send people to them.
Always very helpful and willing to put themselves out to provide excellent customer service at best price.
beverley
Very helpful and polite staff Fair prices spoke to Nathan on phone who gave me loads of options. Great staff even offered a coffee while I waited
Excellent; service, price, and expertise as well as warm place to wait.
The score we have given is because the staff are very helpful polite they take the time to explain what they are going to do
Good friendly staff, reasonable prices all round.
Great customer service and good price
Excellent and quick service
Staff were polite, professional and did what they said they would.
rory
Convenient and reasonable price
Tim
The help & friendly staff and the service provided on my visit . From my initial phone call to the full fitted exhaust was excellent Nathan was very help answered all my questions in a friendly and professional manner. This was one of the main factors in me booking my car in with you.
Very good service.
Geoffrey
competitive prices polite staff quick and efficient service
The manager of the local branch is honest , helpful efficient and friendly . Very pleased with the service and the recommendations made , he always remembers me , which surprises me and is always keeping me in the frame of the tyres needed in the future
Good jobs done at a reasonable price
Roger
Excellent service and totally trustworthy staff
Friendliness, efficiency and being helpful.
Jordan
I have finally found a garage I can trust
good value and polite service.
Helpful and polite staff,always advise and explain about any work needed before doing said work.
Adrian
Very helpful service; helped me choose the right product for my needs
Prompt efficient service
Efficient helpful service at a reasonable cost
Good value and customer service
good service online and very good at the depot, Alphington Road,Exeter. Quick service and polite personnel Nathan dealt with me.
ROBERT
V.good service from my local National Tyres branch
Great prices and service
Speed and efficiency
The staff are very helpful and polite.
catherine
Good prompt response by staff who were very helpful and did their utmost to minimise my bill.
1. Even though under staffed that day they went above and beyond making sure my car was right - as staff noticed the previous owner had placed all four wheels back incorrectly on the car during a tyre replacement. 2. I was advised of up and coming issues on my car which prepares me for the MOT bill and time to get the funds together. 3. The general likeability of the guys, there demeanour and friendliness, as a consequence I have booked my MOT with National Tyres Exeter.
Have always been pleased with service & care.
I had a nearly flat tyre on a Sunday morning, on ringing the branch they said bring it in straight away and they would look at it. Within 20 minutes they had rung to say that instead having to have a new tyre it was just a valve and tracking which was needed which I thought was brilliant.
Good quality work and advice
Speed, helpful
Helpfulness, speed, knowledge
Prompt, friendly service, fair prices for work. Have used this branch previously - returning customer
service, pricing , knowledge and politeness
Brian
Prices
Very helpful, speedy service (in and out with 2 new tyres in under 35 mins), reasonable price.
Michael
I took my car in to have a tyre replaced. The mechanic advised me that he had noticed the catalytic converter needed replacing, and my exhaust. I am glad he spotted this, as the car handles so much differently since having this fixed. He fixed the car within a matter of hours which was great.
Caz
Friendly, fast, cheaper than vw garage, very helpful.
Never met a more honest and helpful bunch. Best garage I have ever used. Well done!
Yvonne
The customer service was first class. We visited the Exeter, Alphington Road, branch on Sunday 25 October in the afternoon and the young man was extremely helpful and polite.
Polite prompt service
Mary
Good service, quick completing work and knowledgeable
Pete
Quick and efficient
Grahame
The customer service was excellent, spotting problems and recommending sensible courses of action. The speed of service was excellent too.
Excellent friendly service
no waiting and prompt service
melody
It was very easy to book my MOT on line. The staff were very friendly and efficient when I took my car in. And I was kept up to date with the progress.
Jennifer
Good value, good, quick service and friendly staff.
Maia
I turned up without an appointment having had a puncture and running on the space saver. The service was polite, friendly, prompt and efficient.
They have restored my faith in car servicing places. They have not taken advantage and tried to do work that didn't need doing. They are also very reasonably priced, especially the offers. I was dealt with by Nathan - excellent manner and the work was done by David - professional workman.
Great customer service from Nathan Owen and a great price
Susie
good service. good prices. honest.
Very knowledgeable and friendly staff with a great service
The member of staff that helped me was friendly, helpful and the price was reasonable.
from booking the appointment over the phone to taking the car in and then paying for it i was served by the same man the whole time who was very poliet and professional
Good price and professional staff - I do not feel that they try to do work unnecessarily.
Gemma
competitive prices and knowledgeable staff. We were most impressed with Nathan today who was polite and reliable.
peter
The level of customer service given by Nathan at the exeter branch was excellent and professional.
Brilliant, helpful, cheap, polite and not rip off merchants!
After driving for 35 years, the branch in Exeter seems to be the first garage where a) they don't try and rip you off and b)they don't see a female walk in and pound signs flash up! Really chuffed to have found them. Been using them for 3 years now.
Excellent service
The fitter gavce me excellent service, very knolegeable and polite, a real service, this guy gets op marks his name is nathan Othen
the new tyre which was to be fitted was sold but I was offered a good alternative . the MOT did not involve unnecessary delay.
michael
Great service , don't lie about things you don't need
Andrew
Good Friendly Service
STEPHEN
Every time I have used national tyres I have had my car seen to when I have requested. I feel I can trust the service I have received.
Samantha
Friendly and efficient service
I was able to get an appointment quickly and the staff were friendly and helpful
Tara
Good service, quick, the boys are very professional, and eel manoured
Friendly helpful service, always good availability - often don't need an appointment. Very competitive on price.
Sienna
Been with them for years always happy with how they look after my car I have had since 1993
Robert
Very good all round service at a very good price. Thank you Guys, Many thanks.
Mike
Courteous,prompt attention when called at the Alphington road Exeter ranch today 22 July. Within 40 minutes the exhausts Loose rattle was fixed and 2new front tyres fitted,aligned and balanced..
Beatrice
excellent phone manner by manager when enquiring same good service when tyres fitted
Excellent, comprehensive, rapid service
staff very helpful. Car was ready when we came back.
Jenny
Have used them for tyres previously, was very impressed so decided to use for MOT also they were the cheapest.
Staff curtious and interested. Work undertaken good. Though I was only in for an MOT I witnessed a fitter genuinely unhappy about a cars condition and the manager clearly preparing to call the customer with the bad news and trying to resolve the problem.
Very prompt, competitive, efficient service plus a friendly approac.
My tyre had a blow out and I needed it to be fixed quickly so that I could get home in time to get my son to his school prom. The 3 guys at National Tyres in Alphington Road, Exeter were brilliant. They got on it straightaway and were really quick and I was able to make it on time ! I was really relieved and really appreciated what they did to assist me.
Open on Sat 16:40 Good service. Good location. Good discount with Aa. Like insurance.
Very Good service above that expected. Personal attention. Good price for required Tyre
Robin
realy good service and knowledgable - no marks on my alloys either :-)
Everything explained with great patience. Warm friendly staff. I knew this would be the case and I insist my daughter uses National. Sincere thanks. David Ireson.
Helpful, honest, fast service. Excellent advice. Couldn't fault anything. Michael Harris served us. Excellent service.
Competitive price and very good costumer service
Bartosz
Friendly informative response by staff, competitive price
Fast, efficient and friendly service.
Good price and service
Brilliant service from your staff in Exeter after my recent blow out.
Website easy to navigate. Excellent response from local dealer. Very professional service. Quick and stress free!
Alistair
Very quick service. knowledgeable, friendly staff
Julian
Very efficient and flexible (accomodating additional oil change requested when this hadn't been booked in), called me back on 2 occassions during the day to advise that the work had been completed, friendly and great customer service. Very competitive prices as well when factoring in the available discounts.
Bryan
The prompt, courteous and efficient service and reasonable prices.
Quick, competitive prices, honest
good advice, quick service & turnaround of the odd sized tyre
polite prompt and very helpful service
Really kind, professional and helpful!
Very helpful and got the job done. Found an odd sized tyre in a day. Thank you.
Mark
Able to accommodate on the day
Karl
Very Quick service Dean Savin very helpful with information on tyres
Id recommend if a friend asked me if i knew of anywhere that changed tyres
Very thorough and explanatory to problems and how to fix. Customer service very good.
Helpful, efficient service. Nice not to feel that the garage wasn't looking to do jobs that weren't necessary to make money, only gave advise without pressuring. Good opening hours.
I was quite happy with all round service I received.
The service given was very good and were very professional over the car checks, showing the issues that were found.
The service was generally good and the cost was reasonable
Arrived at 08:30 Saturday morning - was leaving by 09:30. The tyres were booked online with AA, the tyres were in stock, and work started on the vehicle within 10 minutes of arrival.
Friendly and quick service,good prices
Taken in and done within an hour
TOP SERVICE
Straight and honest advice
I have previously shied away from National Multiples due as have had reason to doubt their honesty of purpose to the customer. However, happenstance threw me into National Tyres Exeter and my observations were of a conscientious well led team, doing a good honest job. Very pleasant people. I now take 3 cars for MOT's and Tyres.
Impressed with the thoroughness of the inspection work and the double check of tightened wheel nuts.
Dean acting Manager very good very helpful overwhelmed with work load did his very best for me. lack of staff a problem though
trevor
staff very polite and helpful
polite staff and very good prices
Convenient quick booking for MOT. Friendly service, clear explanation of outcome with details of available offers. No hard sell attitude will encourage me to return.
good value and service
Very peofessional staff, always helpful, best garage in exeter
Sanket
Waiting area could have had newspapers or magazines for reading.
Jane
good product service and friendly introduction
Good service
Prompt and timely services by knowledgeable servicemen.
The service was good but the price was higher than I expected even with discount,
Price and convenience
Very good customer service and workmanship.
Taina
very good/efficient
zac
Proffesional service, good value.
I went to two other tyre centres before and they were so rude, when i turned up here on a sunday morning, the gentleman who served me was very polite and sorted my car out straight away, he explained what he had done. Very good customer service
price and efficient service
Very quick & efficient and were able to fit me in at short notice.
gave me good advice and very efficiant
Been going to the same garage for about 7 years and they have always treated me fairly
They were friendly , efficient, competitive and open at convenient times
Good service and competitive prices
Judy
Good communication and quick professional work
Wayne
Good value Efficient service
Friendly helpful and honest.
great service
Friendly service
The price of the oil change you offer is simply unbelievable i had to phone up twice just to confirm the price
Cost. It would have been higher if customer care was improved.
Excellent service completed on time and very friendly and helpful staff.
Fast efficient service at a reasonable price
The Service i Received was quick and efficient, witha proffesional attitude.
Alan
Friendly and helpful staff, overall very easy and hassle free experience
good customer care, keeping you informed
The Exeter garage offers a friendly and honest service. On two occasions recently Dan and the team have worked on my vehicle. Most recently they fitted me in last minute for an MOT and their honest service saved me over £200 compared to another local garage. The staff are friendly and as a female driver you feel comfortable and trust their advice. A thank you to the staff there for saving me money today and being honest. Work completed really quickly and was a hassle free visit.
Good Customer service, prices, and used before.
Great service and good price
alison
helpful friendly staff, competitive prices & good deals
Colin
Excellent Service, and staff always pleasant!!!
Rex
good service, fair price
Quick, friendly service - Richard Sadiq
Very good customer care. Reasonable price
convienient location efficient staff good deals prompt repairs
prompt attention to querie. on the spot fault diagnosis sence of urgency to mend problem pleasant staff
Very helpful staff, on time with free drink whilst one is waiting. Slightly lower score as I failed the MOT and had to have 2 new tyres for reswhich I had not researched so they cost more than I wanted to pay.
Bob
A fast and effecient service at a reasonable price.
Good booking, appointments soon, staff friendly, prices OK.
A fast, effecient service at a reasonable price.
Fast and friendly service at a fair price.
Professional service , polite ,friendly and honest.
Kevinl
excellent service
colin
polite, efficient, freindly and quick service I recieved
My appointment for an MOT was set for noon on 6/11/2012. Work started just before that time and was finished within the hour. The Manager, Rick greeted me with a smile and politeness and the whole experience was good for me. I have never used National Tyres before but will most certainly do so in the future.
ian
During my visit to my local centre yesterday to have an MOT, the staff were friendly, helpful & willing to answer any questions.
Staff helpfulness
Superb service
Excellent service and good prices. Ease of booking at local centres. Would have been 10 but waiting room needs more to keep people occupied especially if women are there when they are waiting some tines for over an hour. Copies of daily newspapers would be ideal. A complementary cup of tea or coffee would be very much welcomed for longer waiting times such as for when parts have been ordered and are in transit. Longest wait I personally had was earlier this year and was almost two hours but not at the newly opened Exeter branch.
Polite service n excellent customer care and glad I've found a garage that I no wont rip me off very honest manager and puts your mind at ease
A fast, friendly, professional service at a competitive price.
My wife phoned late in the afternoon having suffered a non-repairable puncture. The car was booked in for 0830 the next morning when a reasonably priced tyre was fitted (from stock) and the car was back on the road within half an hour.
good customer care efficient service
Friendly, efficient and knowledgable service
Very friendly and well spocken to.GOOD PRICES and easy to find in exeter