National Tyres and Autocare Exeter

I have been using this garage for about 3 years now and I am very happy. The guys, especially Nathan, are always really professional, efficient, helpful, and friendly. They offer great customer service- thank you Liam and Harry(?) (although they called him Harold!... Apologies if I got the names wrong). They always explain things well and never make me feel stupid when I don't know something. Nothing seems too much trouble.

Sophie

Helpful and courteous

David

Nathan and the team are always friendly and helpful.

Gabriella

Very professional staff who found the best solution to my problem that would cost me the least.

Elliot

All was done great - quick and exact.

Andrei

Friendly, helpful, informative

Robin

very good ,

Barry

Excellent people skills displayed by both Harry and Liam at Alphington Road Exeter Branch. Polite, professional, informative with friendly approach very much appreciated. Good representation of the Company displayed throughout.

Barry

very proffesional on time work completed in a timley manor.

Wayne

All staff were helpful and professional. It took a bit longer than expected (1hr 40 after being quoted an hour) to change two tyres and balance the other two wheels, but they did initially explain there were others in front of me so it wasn't an unreasonable wait.

Jeff

All staff were helpful and professional. It took a bit longer than expected (1hr 40 after being quoted an hour) to change two tyres and balance the other two wheels, but they did initially explain there were others in front of me so it wasn't an unreasonable wait.

Jeff

The manager and his staff were helpful,friendly and informative. I told the manager I was a bit pushed for time and he managed to fit me in for two tyres and wheel alignment. One thing I liked was I didn't feel pushed into having the work done even though I wanted a tyre check as I had a noise from the rear of the car.

Peter

Fantastic staff who took the time to explain everything.

Jonathon

I needed a new tyre. I was served by Liam Wigmore, with the tyre fitted by Harry Walker. Both were excellent. They could not have been more helpful. The customer service was excellent and they worked quickly and efficiently

Chris

Customer service was excellent.guys were great and gave some good advice

stuart

Liam and Nathan truly represent National Tyres in away that can only be described as EXCEPTIONAL. They treat your vehicle as if it's their own and, they treat you as though they've known you a while. In my 30 odd years of driving I have never come across a company that cares.

John

Excellent experience - treated very professionally and politely. Excellent price with the 20% discount

Stephen

The guy on duty very helpful and got the exhaust I needed and the fixed it on, on my return my car was ready. Lovely

Charles

Polite and very helpful staff.

Claire

Work completed quickly and for a good price.

Peter

excellent polite service , at a great (low ) price

Roger

I have visited this branch several times in nthe laast few years and have always found Nathan to be extremely helpful, and honest and price-competitive

andrew

I turned up 10 mins earlier than my 9:00 am booking for the fitment of 4 Avon tyres. I was welcomed at the desk by Liam Wigmore who booked my car in, and put me in the picture about the 2 jobs he had to do first, the current staffing situation, also recommending a wheel alignment. All very pleasant and polite. I went down to Sainsburys for a coffee and a good read of The Times. Returned 90 mins later to find work was well under way, encouraged to see that loose flakes of alloy wheel paint were being brushed off in the area where a good seal is vital; not something that I'm used to happening at Kwik-Fit resulting in always having to top up air pressure because of it. Liam informed the wheel alignment was within tolerance, but opted to go ahead and have it done. The result is a 14 year old Clio that drives like never before, inspiring confidence and steering completely true.

David

Very helpful and informative - excellent service.

Jackie

Bought two tyres which has been dealt in a professional manner.’

Frank

Bought two tyres which has been dealt in a professional manner.’

Frank

Liam Wigmore was very friendly chatty and helpful

Peter

16/09/2018 went in to 48-52 Alphington Road Exeter Devon branch as we were in desperate need of a new tyre for our car, it is very difficult on a Sunday to find anywhere suitable that is open, we did try Kwikfit first but were unsuccessful so we came to this branch of National tyres, which we are so glad we did and will do so again in a couple of weeks for another tyre. Well the gentleman that served us and dealt with us Liam Wigmore was extremely helpful, knew exactly what we needed, gave us all of the relevant information, he even did the fitting and explained all of the aftercare. His customer care was first and foremost and he is a credit to this branch. Thankyou so much and we will be back for our next tyre in a couple of weeks.

Alexander Robertson

Nathan helped me twice with both my cars within teo weeks. Found what I thought was a good price on the tyres, was efficient, professional and friendly. We will be back next time!

Bryony

the tyre technicians liam wigmore and Daniel roskilly were very professional and helpful in every aspect of my visit.a pity a few more in our modern society were not like this.will definatelly be returning and recommending as long as prices stay competitive, mr.reid

steve

Exceptionally polite and accommodating staff.

Rebecca

I cannot rate the Exeter branch of National highly enough. Nathan and the team there are always friendly, reliable and I trust their opinion and workmanship completely. I took my car to another well known chain for an MOT last year, thinking it would be a similar experience, and quickly regretted my choice when they spoke to me as if I had half a brain. (The man that served me actually swept his hair back and swung his feet up on the desk to talk to me. It was like having a conversation with David Brent from The Office.) My car was back with National within the hour, and I would not go anywhere else again! The team at National in Exeter seem to take genuine pride in customer service, and nothing is too much trouble for them. Thank you to all of them for providing such a stress-free service!

Lucy

Better access from the carpark to reception for people with children.

Chris

Very good and professional.

Stephen

Very helpful.

Richard

Very helpful

James

Great service by Nathan kept me up to date on what needed doing and how much it would be before proceeding with work and a speedy service even though my car caused him problems

Anonymous

Very good professional service!

Alex

Quick service. Good advice. Good quick quote for new tyres

Anonymous

I went to the Exeter branch to get some brakes replaced at very short notice the next day. I called them up and they managed to get it in and do the work. I picked up the car after work and they had it all done for a very good price! Thought it would be alot more expensive! Will definitely use again.

Alex

Friendly and efficient

Anonymous

Helpful

Anonymous

Could accommodate my needs at short notice &, courteous service.

Anonymous

prompt efficient service

Anonymous

Have had great service for many years and will continue.

Anonymous

great customer service, friendly and very knowledgeable staff who are always smiling great value for the mots

Anonymous

Friendly, efficient, good value, sense of honesty

Paul

Very good service, the manager and staff were great and really helpful

Litishia

Staff are friendly and courteous, the MOT was completed quickly and the subsequent work required was quoted for, undertaken and completed within the next hour.

Rebecca

Prompt, reliable, helpful service.

Anonymous

I went in for an MOT but knew my tyres were also on the limit, they fitted me in at short notice, sorted the tyres at a great price and still arranged for the MOT that day. Great Service, Great Price, what more can you ask for.

Chantelle

Nathan was very helpful, knowledgable and friendly and cared about the experience he was giving

Anonymous

great prices and nice friendly service

sarah

very helpful, recommended most effective solution and make recommendations for future.

Jo

Very quick polite

Anonymous

Nathan and his team were really helpful and thoroughly Professional and committed to going the extra mile, I have had ALOT of tyres fitted over the years and by far the best, most helpful and courteous service i have received. I will be back and also recommend 100%

Anonymous

Excellent Service

Anonymous

Quick booking and service that was friendly and helpful

Nikita

Very helpful and friendly lads

Anonymous

friendly, great value and reliable

Anonymous

This was the first time i had used this centre and they were friendly , efficient and delivered great service

Anonymous

Great service

Anonymous

Alphington rd Exeter Branch- The staff were very professional, waiting room very clean and staff made us a cup of tea.

Anonymous

Very efficient & friendly service

leigh

The reason we have given this score is because they were recomended to us & we have found that they are very good & relieable to there customers so we would all ways send people to them.

Anonymous

Always very helpful and willing to put themselves out to provide excellent customer service at best price.

beverley

Very helpful and polite staff Fair prices spoke to Nathan on phone who gave me loads of options. Great staff even offered a coffee while I waited

Anonymous

Excellent; service, price, and expertise as well as warm place to wait.

Anonymous

The score we have given is because the staff are very helpful polite they take the time to explain what they are going to do

Anonymous

Good friendly staff, reasonable prices all round.

Anonymous

Great customer service and good price

Anonymous

Excellent and quick service

Anonymous

Staff were polite, professional and did what they said they would.

rory

Convenient and reasonable price

Timothy

The help & friendly staff and the service provided on my visit . From my initial phone call to the full fitted exhaust was excellent Nathan was very help answered all my questions in a friendly and professional manner. This was one of the main factors in me booking my car in with you.

Anonymous

Very good service.

Geoff

competitive prices polite staff quick and efficient service

Anonymous

The manager of the local branch is honest , helpful efficient and friendly . Very pleased with the service and the recommendations made , he always remembers me , which surprises me and is always keeping me in the frame of the tyres needed in the future

Anonymous

Good jobs done at a reasonable price

Roger

Excellent service and totally trustworthy staff

Anonymous

Friendliness, efficiency and being helpful.

Jordan

I have finally found a garage I can trust

Anonymous

good value and polite service.

daniel

Helpful and polite staff,always advise and explain about any work needed before doing said work.

Adrian

Very helpful service; helped me choose the right product for my needs

Anonymous

Prompt efficient service

Anonymous

Efficient helpful service at a reasonable cost

Anonymous

Good value and customer service

Tom

good service online and very good at the depot, Alphington Road,Exeter. Quick service and polite personnel Nathan dealt with me.

ROBERT

V.good service from my local National Tyres branch

Anonymous

Great prices and service

Anonymous

Speed and efficiency

Anonymous

The staff are very helpful and polite.

catherine

Good prompt response by staff who were very helpful and did their utmost to minimise my bill.

Anonymous

1. Even though under staffed that day they went above and beyond making sure my car was right - as staff noticed the previous owner had placed all four wheels back incorrectly on the car during a tyre replacement. 2. I was advised of up and coming issues on my car which prepares me for the MOT bill and time to get the funds together. 3. The general likeability of the guys, there demeanour and friendliness, as a consequence I have booked my MOT with National Tyres Exeter.

Anonymous

Have always been pleased with service & care.

Anonymous

I had a nearly flat tyre on a Sunday morning, on ringing the branch they said bring it in straight away and they would look at it. Within 20 minutes they had rung to say that instead having to have a new tyre it was just a valve and tracking which was needed which I thought was brilliant.

Anonymous

Good quality work and advice

Anonymous

Good quality work and advice

Anonymous

Good quality work and advice

Anonymous

Good quality work and advice

Anonymous

Speed, helpful

Anonymous

Helpfulness, speed, knowledge

Anonymous

Prompt, friendly service, fair prices for work. Have used this branch previously - returning customer

Anonymous

service, pricing , knowledge and politeness

Brian

Prices

Anonymous

Very helpful, speedy service (in and out with 2 new tyres in under 35 mins), reasonable price.

Michael

I took my car in to have a tyre replaced. The mechanic advised me that he had noticed the catalytic converter needed replacing, and my exhaust. I am glad he spotted this, as the car handles so much differently since having this fixed. He fixed the car within a matter of hours which was great.

Caz

Friendly, fast, cheaper than vw garage, very helpful.

Anonymous

Never met a more honest and helpful bunch. Best garage I have ever used. Well done!

Yvonne

The customer service was first class. We visited the Exeter, Alphington Road, branch on Sunday 25 October in the afternoon and the young man was extremely helpful and polite.

Anonymous

Polite prompt service

Mary

Good service, quick completing work and knowledgeable

Pete

Quick and efficient

Grahame

The customer service was excellent, spotting problems and recommending sensible courses of action. The speed of service was excellent too.

Anonymous

Excellent friendly service

Anonymous

no waiting and prompt service

melody

It was very easy to book my MOT on line. The staff were very friendly and efficient when I took my car in. And I was kept up to date with the progress.

Jennifer

Good value, good, quick service and friendly staff.

Maia

I turned up without an appointment having had a puncture and running on the space saver. The service was polite, friendly, prompt and efficient.

Anonymous

They have restored my faith in car servicing places. They have not taken advantage and tried to do work that didn't need doing. They are also very reasonably priced, especially the offers. I was dealt with by Nathan - excellent manner and the work was done by David - professional workman.

Anonymous

Great customer service from Nathan Owen and a great price

Susie

good service. good prices. honest.

Anonymous

Very knowledgeable and friendly staff with a great service

Anonymous

The member of staff that helped me was friendly, helpful and the price was reasonable.

Anonymous

from booking the appointment over the phone to taking the car in and then paying for it i was served by the same man the whole time who was very poliet and professional

Anonymous

Good price and professional staff - I do not feel that they try to do work unnecessarily.

Gemma

competitive prices and knowledgeable staff. We were most impressed with Nathan today who was polite and reliable.

peter

The level of customer service given by Nathan at the exeter branch was excellent and professional.

Anonymous

Brilliant, helpful, cheap, polite and not rip off merchants!

Yvonne

After driving for 35 years, the branch in Exeter seems to be the first garage where a) they don't try and rip you off and b)they don't see a female walk in and pound signs flash up! Really chuffed to have found them. Been using them for 3 years now.

Yvonne

Excellent service

Anonymous

The fitter gavce me excellent service, very knolegeable and polite, a real service, this guy gets op marks his name is nathan Othen

Anonymous

the new tyre which was to be fitted was sold but I was offered a good alternative . the MOT did not involve unnecessary delay.

michael

Great service , don't lie about things you don't need

Andrew

Good Friendly Service

STEPHEN

Every time I have used national tyres I have had my car seen to when I have requested. I feel I can trust the service I have received.

Samantha

Friendly and efficient service

Anonymous

I was able to get an appointment quickly and the staff were friendly and helpful

Tara

Good service, quick, the boys are very professional, and eel manoured

Anonymous

Friendly helpful service, always good availability - often don't need an appointment. Very competitive on price.

Sienna

Been with them for years always happy with how they look after my car I have had since 1993

Robert

Very good all round service at a very good price. Thank you Guys, Many thanks.

Mike

Courteous,prompt attention when called at the Alphington road Exeter ranch today 22 July. Within 40 minutes the exhausts Loose rattle was fixed and 2new front tyres fitted,aligned and balanced..

Beatrice

excellent phone manner by manager when enquiring same good service when tyres fitted

Anonymous

Excellent, comprehensive, rapid service

Anonymous

staff very helpful. Car was ready when we came back.

Jenny

Have used them for tyres previously, was very impressed so decided to use for MOT also they were the cheapest.

Anonymous

Staff curtious and interested. Work undertaken good. Though I was only in for an MOT I witnessed a fitter genuinely unhappy about a cars condition and the manager clearly preparing to call the customer with the bad news and trying to resolve the problem.

Anonymous

Very prompt, competitive, efficient service plus a friendly approac.

Anonymous

My tyre had a blow out and I needed it to be fixed quickly so that I could get home in time to get my son to his school prom. The 3 guys at National Tyres in Alphington Road, Exeter were brilliant. They got on it straightaway and were really quick and I was able to make it on time ! I was really relieved and really appreciated what they did to assist me.

Anonymous

Open on Sat 16:40 Good service. Good location. Good discount with Aa. Like insurance.

Anonymous

Very Good service above that expected. Personal attention. Good price for required Tyre

Robin

realy good service and knowledgable - no marks on my alloys either :-)

Anonymous

Everything explained with great patience. Warm friendly staff. I knew this would be the case and I insist my daughter uses National. Sincere thanks. David Ireson.

Anonymous

Helpful, honest, fast service. Excellent advice. Couldn't fault anything. Michael Harris served us. Excellent service.

David

Competitive price and very good costumer service

Joanna

Friendly informative response by staff, competitive price

Anonymous

Fast, efficient and friendly service.

Anonymous

Good price and service

Anonymous

Brilliant service from your staff in Exeter after my recent blow out.

Anonymous

Website easy to navigate. Excellent response from local dealer. Very professional service. Quick and stress free!

Alistair

Very quick service. knowledgeable, friendly staff

Julian

Very efficient and flexible (accomodating additional oil change requested when this hadn't been booked in), called me back on 2 occassions during the day to advise that the work had been completed, friendly and great customer service. Very competitive prices as well when factoring in the available discounts.

Bryan

The prompt, courteous and efficient service and reasonable prices.

Anonymous

Quick, competitive prices, honest

Anonymous

good advice, quick service & turnaround of the odd sized tyre

Anonymous

polite prompt and very helpful service

Anonymous

Really kind, professional and helpful!

Anonymous

Very helpful and got the job done. Found an odd sized tyre in a day. Thank you.

Mark

Able to accommodate on the day

Karl

Very Quick service Dean Savin very helpful with information on tyres

Anonymous

Id recommend if a friend asked me if i knew of anywhere that changed tyres

Anonymous

Very thorough and explanatory to problems and how to fix. Customer service very good.

Anonymous

Helpful, efficient service. Nice not to feel that the garage wasn't looking to do jobs that weren't necessary to make money, only gave advise without pressuring. Good opening hours.

Anonymous

I was quite happy with all round service I received.

Anonymous

The service given was very good and were very professional over the car checks, showing the issues that were found.

Anonymous

The service was generally good and the cost was reasonable

Anonymous

Arrived at 08:30 Saturday morning - was leaving by 09:30. The tyres were booked online with AA, the tyres were in stock, and work started on the vehicle within 10 minutes of arrival.

Anonymous

Friendly and quick service,good prices

Anonymous

Taken in and done within an hour

Anonymous

TOP SERVICE

Anonymous

Straight and honest advice

Anonymous

I have previously shied away from National Multiples due as have had reason to doubt their honesty of purpose to the customer. However, happenstance threw me into National Tyres Exeter and my observations were of a conscientious well led team, doing a good honest job. Very pleasant people. I now take 3 cars for MOT's and Tyres.

Anonymous

Impressed with the thoroughness of the inspection work and the double check of tightened wheel nuts.

Anonymous

Dean acting Manager very good very helpful overwhelmed with work load did his very best for me. lack of staff a problem though

trevor

staff very polite and helpful

Anonymous

Friendly and efficient service

Anonymous

polite staff and very good prices

Timothy

Convenient quick booking for MOT. Friendly service, clear explanation of outcome with details of available offers. No hard sell attitude will encourage me to return.

Anonymous

good value and service

Anonymous

Very peofessional staff, always helpful, best garage in exeter

sanket

Waiting area could have had newspapers or magazines for reading.

Jane

good product service and friendly introduction

Anonymous

Good service

Paul

Prompt and timely services by knowledgeable servicemen.

Anonymous

The service was good but the price was higher than I expected even with discount,

Anonymous

Price and convenience

Anonymous

Very good customer service and workmanship.

Taina

very good/efficient

Alrxander

Proffesional service, good value.

Anonymous

I went to two other tyre centres before and they were so rude, when i turned up here on a sunday morning, the gentleman who served me was very polite and sorted my car out straight away, he explained what he had done. Very good customer service

Anonymous

price and efficient service

Stephen

Very quick & efficient and were able to fit me in at short notice.

Anonymous

gave me good advice and very efficiant

Anonymous

Been going to the same garage for about 7 years and they have always treated me fairly

Robert

They were friendly , efficient, competitive and open at convenient times

Anonymous

Good service and competitive prices

Judy

Good communication and quick professional work

Wayne

Good value Efficient service

Anonymous

Friendly helpful and honest.

Paul

great service

Anonymous

Friendly service

Anonymous

The price of the oil change you offer is simply unbelievable i had to phone up twice just to confirm the price

Anonymous

Cost. It would have been higher if customer care was improved.

Anonymous

Excellent service completed on time and very friendly and helpful staff.

Anonymous

Fast efficient service at a reasonable price

Roger

The Service i Received was quick and efficient, witha proffesional attitude.

alan

Friendly and helpful staff, overall very easy and hassle free experience

Anonymous

good customer care, keeping you informed

Jenny

The Exeter garage offers a friendly and honest service. On two occasions recently Dan and the team have worked on my vehicle. Most recently they fitted me in last minute for an MOT and their honest service saved me over £200 compared to another local garage. The staff are friendly and as a female driver you feel comfortable and trust their advice. A thank you to the staff there for saving me money today and being honest. Work completed really quickly and was a hassle free visit.

Anonymous

Good Customer service, prices, and used before.

Anonymous

Great service and good price

alison

helpful friendly staff, competitive prices & good deals

Colin

Excellent Service, and staff always pleasant!!!

Rex

good service, fair price

Anonymous

Quick, friendly service - Richard Sadiq

Anonymous

Very good customer care. Reasonable price

Jenny

convienient location efficient staff good deals prompt repairs

Anonymous

prompt attention to querie. on the spot fault diagnosis sence of urgency to mend problem pleasant staff

Anonymous

Very helpful staff, on time with free drink whilst one is waiting. Slightly lower score as I failed the MOT and had to have 2 new tyres for reswhich I had not researched so they cost more than I wanted to pay.

Bob

A fast and effecient service at a reasonable price.

Anonymous

Good booking, appointments soon, staff friendly, prices OK.

Anonymous

A fast, effecient service at a reasonable price.

Anonymous

Fast and friendly service at a fair price.

Anonymous

Professional service , polite ,friendly and honest.

Kevinl

excellent service

colin

polite, efficient, freindly and quick service I recieved

colin

My appointment for an MOT was set for noon on 6/11/2012. Work started just before that time and was finished within the hour. The Manager, Rick greeted me with a smile and politeness and the whole experience was good for me. I have never used National Tyres before but will most certainly do so in the future.

ian

During my visit to my local centre yesterday to have an MOT, the staff were friendly, helpful & willing to answer any questions.

Roger

Staff helpfulness

Anonymous

Superb service

Anonymous

Excellent service and good prices. Ease of booking at local centres. Would have been 10 but waiting room needs more to keep people occupied especially if women are there when they are waiting some tines for over an hour. Copies of daily newspapers would be ideal. A complementary cup of tea or coffee would be very much welcomed for longer waiting times such as for when parts have been ordered and are in transit. Longest wait I personally had was earlier this year and was almost two hours but not at the newly opened Exeter branch.

Jane

Polite service n excellent customer care and glad I've found a garage that I no wont rip me off very honest manager and puts your mind at ease

Anonymous

A fast, friendly, professional service at a competitive price.

Roger

My wife phoned late in the afternoon having suffered a non-repairable puncture. The car was booked in for 0830 the next morning when a reasonably priced tyre was fitted (from stock) and the car was back on the road within half an hour.

Robert

good customer care efficient service

peter

Friendly, efficient and knowledgable service

Anonymous

Very friendly and well spocken to.GOOD PRICES and easy to find in exeter

Anonymous