NOW FREE FROM A MOBILE 0800 432 0460
MOT Centre National Tyres and Autocare - Durham branch

National Tyres and Autocare Durham

National Tyres and Autocare
Sherburn Road
Durham
DH1 2LJ UK
Phone: 0191 384 2741

(Opposite Sherburn Road Housing Estate. Near Majestic Bingo Hall. Round the corner from Tesco.)

OPENING HOURS:
Monday - Friday: 8.30am - 6.00pm
Saturday: 8.30am - 5pm
Sunday: 10am-4pm

Get Directions  |  View Map

Branch listing created by Mike Bourne

Tyre Search

Phone 0800 432 0460
if you need help with your sizes

CUSTOMER REVIEWS

Online Experience

9 out of 10
Branch Experience

9 out of 10

132 review(s) of Durham
Online & Branch Experience

Branch Experience
Extremely courteous, professional and friendly service. I had to wait for a parts delivery but the staff made a genuine effort to hasten the delivery and were attentive to me as I waited.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Because its local,open on Sundays and a quick friendly service.No hassle.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Because its local,open on Sundays and a quick friendly service.No hassle.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
cost and service given by staff @ your branch on Sherburn Rd. Co Durham

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
SO HELPFUL POLITE

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
professional courteous and helpful staff.

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Efficient, friendly service and very helpful

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Excellent service.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
The staff are helpful, courteous, friendly and efficient.

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Quality, speed of service & price.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Quick efficient and friendly staff

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Unbeatable price and the MOT was completed in good time.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
The staff member gave me excellent advice about the wear on my two front tyres and explained fully about the choice of new tyres available. I was really pleased with the Dunlop tyres he fitted just before winter weather.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Price speed of services

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Excellent discounts and offers and personal service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Fast and efficient service with sensible advice. The tyres were available for immediate installation. Pricing was good.

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Quick and efficient service at a good price.

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Excellant service and quick.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
price and service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Excellent service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Excellent, professional & not-to-expensive service, given by polite, down-to-earth people who take their time to explain things & give advice as & when needed.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Fast, efficient, courteous,good value service. Fitted my car in straight away and didn't try to sell me stuff I didn't want.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
good

Rating 10 out of 10

Branch Experience
they are always very helpful, on the phone and at the garage, reasonably priced, very through

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Excelent service from Paul Durhams finest mot tester

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
Excellent Service

Rating 10 out of 10

Branch Experience
good,pleasant service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Quick and Professional service.

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
I have been using national tyres for well over 15 years now and the level of customer care, helpfulness and attitude of all the staff I have dealt with over that period has been exceptional. I can only say that the training these guys receive must be excellent and they are a great advertisement and asset for the company. No matter how busy they are the level of service does not slip.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
sy to order siteuperb eas

Rating 10 out of 10

Branch Experience
quality , speed , good lads .

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Courteous service for MOT, but I had to wait a week for re-test as examiner was on holiday- I know he is entitled to his holiday, of course. Criteria below this box are not clear.

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
My main reason I have gave a score of 10 is down to the service received by James Parkinson. He is a credit to National tyres. I hope this is picked up and he is rewarded for going that extra mile. I placed my order based on his service prior to purchase. I must also say thanks to your online chat team and emails from Katie & Rob from the online team, to put the icing on the cake will be for my refund to come back to me within the stated 3 to 5 days, thanks, much appreciated.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Excellent service and advice.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Job done efficiently at a fair price

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
The driver and fitter was polite and very efficient and he arrived nice on time.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
staff worked through break to repair puncture. very fast service,much appreciated

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Fast, friendly and great value for money and the gentleman Jonathan Pritchard who helped me was fantastic

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
good service

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
The branch managed to book my car in for an MOT at relatively short notice which was appreciated.They also carried out necessary work at a convenient time to me.

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
courteous/pleasant manager. Competitive prices via tyre shopper

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Good Service and reasonable prices.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
everything was good

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Michael, the manager at Durham branch, went the full 9 yards to explain about the tyres that I needed. He ordered them, told me when they'd arrive and when he could fit them. He was extremely friendly and personable and he even loaned me his own brolly so that I didn't get soaked on my way to a nearby cafe whilst they were being fitted. Excellent service all around. As I woman I sometimes feel a bit patronised in a male environment (which garage services regularly are) this time I felt really welcome and well looked after.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Good service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Good cheerfull staff. Decent prices

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Open on bank holiday

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
Open on bank holiday

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
Quick and efficient service at a good price.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
I went to the garage on sherburn road, Durham with a puncture, early on Sarurday morning. I was served by Michael Doak and his customer service was excellent. When I returned to collect my car my tyre had been repaired and the spare had been returned to the back of my car. Michael also told me that my brake fluid was empty, so he replaced that for me and told me how to keep check on it. Thank you Michael I will be returning to the garage due to your brilliant customer service. Chuffed to bits and will recommend to others ;)

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
the service was fast and efficent

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Great service.

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
Very helpful and honest staff, especially Michael Doak. There's absolutely no sense of the staff trying to make extra work and take more money from you like some other garages. The staff are very customer focussed.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
First class service.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience

Rating 9 out of 10

Online Experience
excellent

Rating 10 out of 10

Branch Experience

Rating 9 out of 10

Online Experience
Had hoped to be able to get the tyres the same day. The online system did not allow this.

Rating 8 out of 10

Branch Experience
quality of service provided by Michael doak

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
easy to use

Rating 10 out of 10

Branch Experience
Very friendly and efficient

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience

Rating 9 out of 10

Online Experience
web site error in tyre selection caused me to order wrong tyre

Rating 8 out of 10

Branch Experience

Rating 8 out of 10

Online Experience
The payment page demands a landline number as a required field. Some people don't have a landline, only a mobile.

Rating 8 out of 10

Branch Experience
I presume 10 is the highest recommendation. The staff were very friendly, helpful and quick despite me turning up without an appointment.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Quick and efficient service at a price that was guaranteed.This was my second visit within a week (for separate issues) and it was good to find the service was consistently excellent. Your staff were always courteous.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
customer service

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Staff were welcoming and friendly, they explained everything. Prices were very competitive and everything was done to a high standard and completed when they said it would be.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Your technician was excellent, gave good advice and had a "can do" attitude. He was very busy and I had given no advance notice of my urgent purchase, nevertheless he was able to help. A first class service which will encourage me to choose this branch again when the need arises. The branch number was 305 and is based at Sherburn Road, Durham . Your technician was a Mr. Michael Doak. The work was carried out on 12April 2015.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Friendly, honest, reliable.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
simple and effective

Rating 10 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
Spot on

Rating 10 out of 10

Branch Experience

Rating 9 out of 10

Online Experience
As before, the service was as previously encountered, excellent.

Rating 9 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
no problems

Rating 10 out of 10

Branch Experience
excellent advice on tyre selection, and really prompt attention on a Sunday morning before my annual motoring holiday, plus the friendly attitude of the workforce was appreciated, thanks again National

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
First class service.

Rating 10 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
you were unable to supply the tyres I chose,therefore had to accept an alternative make. however the second set were more expensive and I was given those at the original cost. Thank you

Rating 8 out of 10

Branch Experience
Paul the mot tester looked after me never before have I ever been looked after in such a professional manner he is a credit to your company

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Paul the mot tester looked after me never before have I ever been looked after in such a professional manner he is a credit to your company

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
excellent service

Rating 10 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
Excellent very easy to use.

Rating 10 out of 10

Branch Experience

Rating 9 out of 10

Online Experience
Booking the MOT online was straightforward.

Rating 9 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
Really easy to arrange everything:)

Rating 10 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
straightforward website

Rating 10 out of 10

Branch Experience
Good price good customer service

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Office very busy or would have been a 10

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
Simple to use and clearly set out.

Rating 10 out of 10

Branch Experience
Good service very polite manager

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Staff friendly and helpful not many friends who drive colleagues do not live locally

Rating 7 out of 10

Online Experience

Rating 7 out of 10

Branch Experience
Politness promptness first class job all round

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Pleasant disposition of fitter and good speed of action

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Excellent service and discount price obtained

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Good service and competitive prices

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
Prompt attention

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Pleasant quick and efficient service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
I use the Durham garage a lot and find it very good staff are helpful and assist adequately in any car problems I may have

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Excellent helpful friendly service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Initial telephone contact was also very professional

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Fast efficient and friendly

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Friendly personal service good aftercare

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Fast efficient and friendly

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Friendly personal service good aftercare

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Staff are 100% reliable courteous knowledgeable and totally professional

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Good service quick sourcing of tyres excellent staff

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
Always get excellent advice and customer service from John Adamson

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
Total satisfaction

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Personable knowledgeable customer service a priority

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Have used the Durham depot many times for tyre repair or replacement

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Quickness of job

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Friendliness of staff

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
The branch did a good and efficient job. I was impressed previously in 2008/9 when the branch had looked at my exhaust without charge and said it had quite a lot of life left in it. The problem turned out to be a bush that was worn and nothing to do the exhaust as I had believed. I am not convinced all companies would be equally honest. Thank you!

Rating 9 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
very good friendly service got my tyres fitted quick as well!!

Rating 10 out of 10

Online Experience
very easy site to navigate

Rating 10 out of 10


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