National Tyres and Autocare 337-359 Cleethorpes RoadGrimsby DN31 3DH UK Phone: 01472 353 076
OPENING HOURS: Monday - Friday: 8.30am - 6.00pmSaturday: 8.30am - 5pm
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Tyres GRIMSBY | Exhausts GRIMSBY | Oil Change GRIMSBY Brakes GRIMSBY | Car Batteries GRIMSBY | MOT GRIMSBY
Branch listing created by Mike Bourne
Branch Experience 4.9 out of 5
187 review(s) of Grimsby
To begin with I made a phone call to National Tyres and Autocare Grimsby and spoke with Jason. He told me to bring my car in and he would see me straight away. I took the car in and was immediately seen by Mark. Fast service and straight to the point. Honest and it ended up me needing 2 new tyres. 2 new tyres and leaving with a massive smile on my face as best customer service from a garage I have ever had. Would highly reccomend.
Rating 5 out of 5
Carl
Great service
Jeff
Very good customer service, very polite and would definitely recommend the lads at this branch
Paul
Very friendly helpful staff
Rating 4.5 out of 5
howard
On time Honest Good advice Good price
Gary
Very friendly and helpful staff. Couldn’t do enough to help.
Andrew
Very friendly staff and extremely helpful.
Monique
Staff at Grimsby are always polite and helpful
Ian David
great service
Nicholas
Really helpful and professional. Rob and Jason were lovely and nothing was to much for them.
Jessica
Great service. Very polite and respectful staff.
Lawrence
Had a problem with my brakes and my usual garage couldn't fit me in for a couple of days. So I popped in on the off chance to see if they could fit me in. Spoke to Jason and he was brilliant, gave my car a quick inspection and managed to fit me in later that day. Came back and he sorted it out and charged a very reasonable price. I will definitely be using them again in the future. Well done Jason, you are a credit to the company.
Extremely helpful polite and professional
Ashleigh
This is the first time I have used National and I was very pleased with the level of service at reception.He was polite and pleasant and very knowledgeable.The waiting area was clean and had plenty of reading material. I didn't have to wait long for your fitter to change 2 tyres. I will definitely be using you again.
stephen
Customer service is fantastic always made to feel welcome Robert howden thank you
Ian
Friendly courteous knowledgeable helpful guys - always a positive experience
Denis
Excellent service. Thank you.
Jonathan
The only thing to read in the waiting room was a very old copy of the Sun. But I had my phone so wasn't too bothered. No complaints about the service, and I like the idea of booking my slot on line and paying for the tyres on line as well.
Rating 4 out of 5
John
Toilets could do with a regular clean
Excellent customer service throughout, honest advice and felt like we had been well looked after. Always recommend to others who also have similar positive experiences!
David
The weather was awful! I was dealt with on the spot , got my choice of tyre, balanced and fitted in no time .the fitters were in good humour even though there was snow blowing into the fittin bay!
Peter
Went to Grimsby branch well met staff
Leonard
Friendly service and advice . Maybe answer the phone when I ring I did try 7 times then it might have been 10
Anonymous
Great staff, great service, very efficient and good value
the assistant was very helpfull, the service was quick and i am comong back for more in thew year.
Friendly helpful and prompt service.. I was told to come back for my car in 40 minutes and it was ready as promised
Easy to order on the internet, quick fitment on agreed day and time, and branch staff very polite.
Michael
Excellent advice very pleasant willing to help
Knowlegable pleasant willing to give advice shows interest
very quick service and cheerful staff.
Good service
friendly helpful staff
as i was very happy with staff & service
very polite technician and good service
The service is quick, competent, and friendly.
Great service very friendly staff
Excellent customer services. The team at Grimsby are friendly, helpful and nothing is too much trouble. Highly recommend
Tony
The branch that I have used for three or four years (Grimsby) are excellent because of their attention to detail, pricing is competitive, and the work carried out is to a high standard. The terms and conditions in the guarantee card provided with each tyre purchase are straightforward, honest and they make you feel that should there be a problem it will be resolved without question. The humour of all the lads at Grimsby is superb too! A joy to visit them when making an an expensive purchase of tyres-they are motorists too so they understand how customers feel and work hard to make each visit satisfying.
James
Friendly, professional staff. Welcoming atmosphere. Genuine concern for achieving customer satisfaction. Extremely helpful. Quick and efficient service.
Excellent , quick and efficient service, friendly staff and good value for money.
great service and great people look afternyou really well
michael edward
Your technicians are always very friendly at Grimsby, and very honest. Also, you do give value for money.
Friendly helpful accommodating service
DEREK
The service I received from Mike was excellent. He was very thorough and tried to get me the best deals on my tyres. I also had to go back a few days later as one of my tyres had gone down and he immediately checked it over and put a new valve in.
Great service with excellent advice.
Excellent staff, Sorted all problems quickly.
Lee
Great service, very efficient. Area for waiting was clean and smelled fresh. Staff- Mike and Andrew - were polite and friendly, helpful directions were given to find the place. Excellent service, thank you.
Fiona
See below. They are just so good .
The service was very good and very promt also Robert Howden the fitter who dealt with was polite proffessinal.
Quick, easy and very efficient service
Chris
Very courteous staff and not a long waiting time
quick, reliable service and friendly team
I find the mechanics very helpful as being a woman on my own i know nothing about cars . They are always very friendly and have found the prices to be reasonable ascwell .
Very good customer service & value for money.
I was so impressed with the diligence and thoroughness of your fitter, Jay Johnson. So thorough in fact that he identified a very dangerous failed rear wheel bearing thus preventing a potentially nasty situation which could have resulted in serious injury or worse. I'm also very happy with with the high level of service and am already recommending National to everyone. Thanks.
Excellent service provided
they are ok much the same as other tyre places
Excellent
staff honesty and reason
very quick service, and staff were only to happy to help.
Very friendly efficient and trustworthy.
Excellent customer service
Polite and efficient service
Fantastic service.
Excellent customer service,efficient and professional staff.
Staff friendly, explained what they were doing & reasonable price
paul
ALWAYS A PLEASANT EASY EXPERIENCE
helpful staff
Jayne
The price and services were excellent
Robert
They are clearly a professional team who know what they are doing and do it well.
honest and prompt. trusted the chap serving me
Absolute customer focused.
Although we bought tyres on this visit, on a previous visit, they swopped two tyres round to alleviate a strange noise. It worked, and we weren't charged anything. That's why we had an MOT done, and we will most likely buy two new tyres in the near future.
prompt and efficient service
Needed tyres straight away and after telephone call they replaced them asap.
The professionalism and friendly service displayed by the staff, coupled with their efficient, speedy and considerate approach.
Speedy service and friendly, helpful and knowledgeable staff.
Was very quick to book in. Customer service was great, amazing understanding of my needs.
tabatha
very impressed with prices - I thought I had to go to a local small dealer to buy cheap.
Friendly , polite and efficient staff
very good service
Excellent service and value for money
Very helpful, gave me a quote and fitted tyres at the time
National tyres provide a professional, value for money service fitting top quality tyres.
Quick service and helpful, friendly staff
The price very nice lads nothing was too much trouble
the staff in branch and really friendly and give you confidence that their advice is right
i had a steering issue so i went to national near to my work , i got 4 new Avon tyres at a great price and the lads were really helpful , done a great job and i will be back for other work :)
1)there are some great offers on at the moment 2) it was really easy and quick to get them fitted 3) staff very helpful and polite
Staff are really friendly and they were really quick
Friendly staff. Reliable. Reasonable prices.
good,quick,friendly professional service
Fast, no nonsense, no obligation advise. Better service than local competition.
Staff were helpful, seemed honest and impartial. They gave good advice, were polite and very competitive in price.
friendly, helpful staff ease of service excellent quality of workmanship
Joe
From the moment I telephoned to picking the car up the service was exceptional, I dealt with Michael at your Grimsby branch whos customer service was brilliant, I would recommend national tyres to anyone
I rang a number of places, and the impression given on the phone was professional. The tyres were in stock and the staff member seemed keen to have my custom, and was chatty and friendly. He was also willing to barter a little and offer me a discount to secure the sale. He was friendly without it appearing forced. My car was worked on straight away, and the work was done in the time that was quoted. I have no complaints whatsoever.
first class service and price.
polite friendly service, fast clear efficient guidance and service and value for money
very good service, quick, informative and polite.
Very helpful and good price
Amazing service.
william
Great price and service
Service given over the telephone by Robert on Saturday when booking was extremely polite and helpful. Also service in the garage today was very good, lightening quick tyre changes and plan to return for further tyres/servicing in the future.
Claire
Great service and advise
quick and efficient staff really friendly
Lovely friendly bunch of lads.. Helpful , knew their stuff.. Reasonable prices..did the job in hand straight away even though I thought I would just get a quote ., and have to book car in at a later date..well impressed with the service... I will be coming back for regular services and mot,s.. Theses lads were recomended to me by another customer of theirs... That says it all... Well done lads!!!
The service was quick and efficient
Great friendly helpful service
Competitive price, fast and efficient service and friendly service.
Good fitters, good price, reliable
KEVIN
Mot completed in an hour and half, competitive price of tyres and excellent service from staff
wendy
Friendly and professional staff who kept me informed of the work progression and I was appreciative of the advice given to me by the staff.
Glynn
prompt collection and delivery
Prompt efficient service on a Sunday only garage in Grimsby able to supply exhausts for our Ford Mondeo on that day
Friendly and fast service
Mr Johnson was very helpful assessed the repair and made good the puncture. I felt confident to use the tyre again, he was very thougher in his assessment. Thanks Jay
Very helpful
Value and workmanship is very good and well recommended
Helpful friendly reasonably priced efficient
They were very polite and very good at the job plus make you very welcome
ROY
Helpful knowldegable and polite
Professional service throughout my visit
professional service carried out quickly and efficiently
Helpful staff and was able to get choice of tyres
Staff were very helpful and friendly work carried out quickly
Good service open Sunday
Excellent all round service
robert
Good service with a smile
Very satisfied with service I received
Great service many thanks to you
Excellent service
Karl Hart was spot on I could not fault him
Quick polite helpful good value
An honest approach to customer service and a satisfactory performance from the staff
Courteous and professional staff right price for premium tyres also after care plan
Polite staff helpful quick good service good prices
Value for money service and parts
Fast
Low phone tyre received quickly from another branch fitted quickly
Product availability and price
Price and service product quality
Very quick and efficient finding problem getting parts and repairing
The staff made me feel very special and could not do enough to help and explain the problem with the car
Excellent service with a smile helpful staff friendly and competent at their jobs knowledgeable also best price quoted for the work done very pleased
Satisfied with service
Rating 3.5 out of 5
BERNARD
Fast and efficeint service competative prices
Fast service nice manner and professional
Customer service price and polite staff
Polite and professional staff
Good service and advice
Staff very polite and helpful
Good professional manner great service
Very helpful service people quick and efficient price right
Professonal staff and very efficient
Professional Service and competative price
bery good service work done on time
Very good service
Bryan
Great customer service explained things correctly so that i could understand
A quick reliable service am more than very happy
Fast efficient and friendly service
Fast, efficient and polite staff, good location and all enquires and communication dealt with in a confident cheerful manner
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