National Tyres and Autocare
196 Strathmartine RoadDundeeTayside
01382 813 104
Monday - Friday: 8.30am - 6.00pmSaturday: 8.30am - 5pmSunday: 10am-4pm
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Tyres DUNDEE (STRATHMARTINE ROAD DD3) |
Exhausts DUNDEE (STRATHMARTINE ROAD DD3) |
Oil Change DUNDEE (STRATHMARTINE ROAD DD3)
Brakes DUNDEE (STRATHMARTINE ROAD DD3) |
Car Batteries DUNDEE (STRATHMARTINE ROAD DD3) |
MOT DUNDEE (STRATHMARTINE ROAD DD3)
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out of 5
230 review(s) of
Dundee (Strathmartine Road DD3)
Great service with efficient and friendly staff.
5 out of 5
We called on a busy Saturday morning unannounced as our tyre pressure sensor has just pinged on, we were on a long journey so anxious to get it checked before travelling any further. We were fitted in really quickly and on our way within about 40 mins!
A new tyre fitted , great service!
Mike was patient and helpful right from the telephone conversation through to my visit.
Fantastic customer service.
4.5 out of 5
Prompt and first class service
Changed front tyres and asked them to also check one of the rears, which was slightly loosing pressure, they found a nail in it and repaired it. Very helpful.
4 out of 5
Great service.with awkward brake problem-fixed well and adjusted brakes.
Problem free courteous service.
Manager very helpful and got my car fixed as quickly as possible for me as I needed it for later that day.Was very grateful for this.a That is what I call very good service.
Great customer service. Something a lot of companies lack these days. Not these guys. I was on a tight schedule and as soon as I arrived Mike was getting the job done. 25 minutes from start to finish, very impressive. Thank you.
I booked my car in to the Dundee branch for its MOT. Test itself was great value and Mike went out of his way to help and get the parts required to get my car passed. The work required was undertaken to a high standard and much quicker than I’d expected. I will certainly be back at the branch and would highly recommend it.
As soon as I arrived in the workshop the manager ( Michael Gellatly) quickly greeted me and asked how he could help. Within minutes of me explaining my problem regarding the car exhaust he had the car up on the ramp and shortly after his inspection invited me out to look under the car to outline where the problem was. He advised of the extent of the work required and the cost of the job.
I left the premises while the work was underway and he contacted me when done as agreed.
Very good service provided.
Very friendly and approachable staff.
Manager Mike was very helpful and professional
Excellent service and advice from Michael Gellatly today
Mike was excellent and provided first class service.
The staff were professional, quick and a fair price. It was my 19 year old daughters car that needed an exhaust. Some garages can make young women feel intimidated in these environments as we have found before. The staff at national tyres looked after her well
Booked appointment and job was done immediately after I arrived.Staff couldn't have been more helpful.Would recommend to anyone.
Excellent as usual accommodated my date change and work done promptly and on time, Mike is very customer focused despite clearly being very busy.
Michael was quick, courteous and informed.
Visited early Sunday morning only two staff were working. They were very helpful and attentive despite constantly having to stop working to answer the phone. They dealt with replacing the tyre on my car very quickly. It was a n excellent service and I would certainly use this branch again.
Very friendly helpful staff
Courteous and friendly service provided promptly and efficiently to provide new tyre for Openreach van.
Efficient, informative staff
As usual just got great service from Mike and his team.
My daughters VW Beetle was loosing pressure in both offside tyres. I had expected to need 2 new tyres, but Mike said I only needed 1, as it had a nail in it, but the other one just needed re-sealing. Saved me buying another tyre.
I have been going to National Tyres for my MOT for the past four years, When they tell me it will be ready in one and a half hours, it always is ready. Over many years at other MOT garages I get told not ready yet and have to hang around for some time.. I also visit for oil changes.
Excellent fast, efficient service. Good value for money. Will definitely use again.
After an initial issue with a booking which was done on-line 3 weeks in advance, the problem was dealt with swiftly, courteously and Mike, the operative, went the extra mile carrying out the work requested.
the service the banter the freindliness of the staff and the competitive prices I always went to kwikfit but sorry kwikfit wont be back I am now a national tyre customer at the strathmartine road Dundee branch
Excellent customer service from the branch operatives. I visited due to a serious puncture and my tyre size was not in stock. But the operatives rang and arranged one to bedeoivered within an hour. It took well over 2 to be delivered which was very frustrating to both the branch operatives and even more so for us, the customer.
very friendly staff
Always a friendly professional team every time I visit. From the minute you pull into the garage to the minute you drive out. Always honest, hard working, patient and willing to show and explain what work is required and why. Which for me is great as I am not well versed in mechanics being a ditzy girl ha ha. Price and timeliness quoted very reasonable. As a customer service trainer myself I am always impressed by the team.
Good price, quality tyres and friendly and helpful staff.
Mike, the Dundee manager, is always helpful and friendly, and went that extra mile to find the problem I had with my Chrysler Voyager yesterday
reliability / price
Staff helpful and respectful, efficient and felt I could trust them.
I had a puncture and was quite upset. Staff made me feel welcome and were respectful, efficient and overall just really helfpul.
Friendly and efficient staff in Dundee who didn't make me feel like a silly woman! Explained things to me in a way that I could understand.
The guys were very fast and very friendly
Trust the staff, very honest and reliable. Quick service
Competitive pricing, good service with honest, friendly and experienced mechanic (mike)
Staff really friendly and helped fix puncture quickly as I had an appointment to get to
Clear pricing great customer service, accomodating, friendly and informative
Efficent and friendly staff.
The guys in the branch are excellent
On both occasions (this year) that I required the assistance of this branch I came away completely satisfied.
Realising that I had a problem with my steering on the way to work I popped into National Tyres, Strathmartine Rd, Dundee without my car being booked in.
Even though the Staff were busy they took time to listen and go over the problem. I left my car at 9 a.m and collected it at lunchtime - with tracking checked and 2 new front tyres.
Exceptionally helpful Staff. Also - Mike explained to me about how tracking affects the wear and tear of tyres in a way that even I understood !!!
Great service from MIke and Brandon in Dundee. Quick, good value - friendly and polite.
Good service, quick and convenient.
customer contact from staff
I gave a 10 because of the service I was given , being able to get an appointment for an MOT on a Saturday morning was good as I am unable to attend during the week because of other commitments. The service was excellent, on time and very professional , the MOT Tester (Michael Gellaty) was very knowledgeable and helpful as to explaining the results of the test and as to the general maintenance of my old car. I would definitely recommend this company to other people.
Very efficient and value for money
Local branch is usually very obliging and provides effective service.
Good prompt service very helpful staff
Prompt, friendly and efficient service at a good price.
Great staff and competitive pricing
Fast efficient service
Service, quality and helpfulness
friendly , helpful ,
Friendly, helpful staff and good price
Helpful, cheerful, efficient staff and reasonable cost.
Fantastic service Daniel was very helpful
and polite did the job in no time at all
Very friendly, helpful & efficient service
top marks to the fitters very quick and helpful.
friendliness and promptness of service
Excellent service from polite helpful staff
Your member of staff was very helpful and gave me good information about the problem with tyres I had.
no hassle at all,you just pop in and the job you require is seen to
Price and friendly service
Very quick and efficient service and also excellent price match
THE STAFF ARE SO FRIENDLY AND KNOWLEDGEABLE AND VERY EFFICIENT AND YOU ARE PUT AS EASE
The service was very quick and friendly
Good price, good job and friendly, gets a 9/10 because I was advises 2 hours maximum when it took 3hours but can ezcept that as not every job can be easy
staff always very polite and helpful take time to explain to a mere female what is needed and never make you feel a nuisance unlike some companies their customer care is second to none and will always keep going back when needed
customer service and cost
Pleasant staff and a quick and courteous service.
Excellent customer care.
Very efficient and friendly service. Prices excellent.
dundee strathmartin road ,the workers are very friendly lee who served me was very honest and helpful
Prompt service helpful and well mannered employes
I have used national for many years
Staff have a can do attitude, and take their time to make sure you are content with their advise
Because I got what I needed without any fuss or attempts to hard sell anything else
excellent service &advice
Polite, helpful and professional service at a reasonable cost
very happy with the service.
the staff member on the desk when I entered the branch was very helpful and very informative about the problem I was having with my car
they are very helpful and explain everything to you before they fix your car.
Good expert service and advice.
good product prices & service friendly manager but difficult getting a time slot , I would have 2/3 oil changes a year if I could get them scheduled.
Friendly and helpful staff at the strathmartine road branch.
efficient service, good prices and courteous staff.
Good friendly helpful service
Excellent service and advice on what I needed.
Fantastic service, as a woman I don't feel intimidated using the garage on my own plus the guys don't rip you off :-) I've used the garage for a few years now and will continue to do so.
I called this morning and was told that if I came along now they would fit the new tyres as requested, it took them 20mins for 2 tyres, now that's what I call efficient.
Michael at the Dundee branch explained all the options to me before going ahead. Honest evaluation given, no pressure.
Quick service and good advice
I am contacting you to say that one of your Broughty Ferry Dundee staff reversed into my stationary parked car inside the garage. I was already out of the car so could not move out of the way. There was no sign on the garage to say that customers cannot park inside the garage area, and I have always driven carefully into tyre depots without any complaints from staff. The damage on my car is a dent in part of the black front bumper plastic grill. The mechanic should have been more careful when reversing, as it could have been a person walking behind. He had plenty of room to carry out his manoeuvre. I forgot to get the mechanic's name, because he is to be leaving soon, and I think he was Irish. The incident happened on Sat 18th April at approx 14.35pm. I have taken photographs on my phone. I would be grateful for some sort of compensation because I am going to be out of pocket. I would settle for a free pair of rear tyres to cover the cost of my car's damage. Thank you.
I look forward to hearing from you.
Ps. I was only at this branch to get a puncture repair.
Home Tel No. 01382 532623.
2 out of 5
Quick service and sharp prices.
Top class service
Speedy Service. Friendly Staff
We were treated with friendly efficient cheery staff who new what we wanted. It was Christmas eve , but we felt they had all the time in the world for us
A very good and fast efficient service.
Prompt and helpful customer service.
Staff were very friendly and helpful.
Amazingly quick prompt service. Manager very pleasant with a good sense of humour.
Got the impression he had a happy workforce working for him.
I have been to the branch twice recently and both times received friendly and helpful service
Friendly service, reasonable prices
Local staff are honest and professional
Customer service by Michael Gellatly was excellent. Polite and well mannered. Sourced brake pads locally for me as none were in stock at the branch and had them and a new tyre fitted quickly and efficiently (within 90 mins of me arriving at branch). Good and fair prices.
Very good service.
Great friendly service always willing to help
Frendly and quick
MOT AT HALF PRICE
Very good fast service
good service and advice from manager
The staff acknowledged me as soon as I cam into the office. I dealt with two members of staff who were both very friendly and helpful. I felt that the price quoted was fair.
I have dealt with my branch of National Tyres for many years and have always had courteous service with good advice.
helpfull branch manager and fast service after booking in
I was very pleased with the service that I received.
Excellent, fast and friendly service.
your staff were able to diagnose and repair a brake problem that one of your main competitors couldn't find.
very helpful and courteous, good advice from fitter.
Fast, customer friendly staff. Great service.
The staff was very friendly and worked quick and effectively
Excellent customer service.
have always been happy with service over a number of years
Walked in, 4 new tyres fitted, balanced etc. Tracking checked. Dealt with swiftly and with civility.
Very helpful and efficient good price too
Quick professional and efficient
Service and attention to detail is excellent and staff very friendly and genuine
Good prices and friendly staff
couild have work done immediately, mechanic very informative, friendly, good price and could also use discount vouchers
Great service good prices
Fast efficient good prices and friendly staff
Service is quick, easy and efficient
Efficient and helpful. Sensitive to my specific needs.
Convenient local, helpful tyre service. Better value and much less hassle than others e.g. Kwikfit.
Excellent service from phone call to fitting
Both manager and staff member were very helpful and courteous. Excellent service
Very quick and efficient service.
Excellent customer service
Very helpful, polite and cheery staff, pleasure to deal with
The man. On reception was realy nice his name david clenaghan
excellent service very helpfull staff
I had to purchase via internet(with help as I am not PC literate) to get the best price and then go to the branch.
Friendly efficient service reasonable.prices. and open.later on a satursday afternoon when everywhere else is shurt
Great service, staff very friendly and professional
Quick service and after I asked they called me when finished as had my two small boys with me.
Assuming 10=high. Usually very pleased with service.
Fast reliable service, good guarentees given and friendly, knowledgeable staff
Quick quote and quick service at branch
Good service and friendly staff. Very efficient
Go service, good products, good prices, friendly staff
Cost and awesome service
Service. Special offers
Friendly helpful staff, good service
Friendly service and fast/efficient. The centre was busy but I was asked if I was leaving the car there or waiting. I said I would wait so the guys did everything efficiently so that I do not have to wait too long.
0 out of 5
Recently used National for the first time, new brake pads, discs & 2 new tyres - excellent service and advice
When my partner first telephone he was given all the information he needed and the guy was able to answer all his questions. Then when we arrived at the centre the job was done in less than 30mins. From them taking the car from us to us driving it away they were very very pleasant and explained a few things to us too.
Very reliable and professional in what they do I have recommended many friends to National David Clenaghan is excellent
Always helpful usually have required parts or acquire them within a couple of hours
Very prompt service and friendly too
Very reliable and professional in what they do. I have recommended many friends and family to go to national. David Clenaghan the manager is very helpful and professional in treating the customer.
Staff very friendly and helpful have another car and will certainly come back when tyres required
Very fast friendly service
As usual the service was cheerful and helpful, however, the part was not ordered, although it was confirmed that it had been, so I waited over a week for the job to be done.
Standard of service and price
Satifactory service and helpful staff
Brilliant service and reasonable prices
Attentive prompt and accurate
Staff are friendly and helpful products are reasonably priced
A friendly customer approach
Attentive informative staff good product knowledge fast service
Prompt helpful service
Polite prompt price
Fast efficient information and service politeness friendly atmosphere
Easy to book online very short wait for tyres to be fitted
Friendly courteous informative staff in particular Craig Skinner
Quick efficient polite service
Good prices and good service
Excellent tyre shopper website and very good service at Bishops Stortford fitting centre from Perminder Walia
Friendly service good advice quick and efficient
Quick efficient service I received recently
Good staff very efficient service good price
I received excellent service
Helpful friendly staff
Good prices and efficient service
Fast efficient service at competitive price
3.5 out of 5
Dealt with order swiftly and efficently
Service provided was excellent as it always is
Very good service and staff
Good advice speed of service low cost and guarantee
Good friendly service
Helpful and friendly efficient staff
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