National Tyres and Autocare Middlesbrough

I honestly cannot explain how impressed I have been with the manager ken and peter. I had my wheels refurbished and got a flat tyre on my front passenger side. I took it to Middlesbrough branch they examined tyre and quickly highlighted that the wheel refurb place had scored the tyre so would not attach to rim correctly. They ordered new tyre to came today fitted balanced. Friendly knowledgable hardworking an asset to your company. I know where I will come in future for all tyre work.

Keith

Daniel Raw was most helpful in helping me decide which tyres I needed and explained why my tyres had suffered cracking & perishing. He was very informative

Brenda

Friendly & Helpful Explained the issue with the tyre and repaired quickly and efficiently.

Michael

EXCELLENT SERVICE. YOUR ASSISTANT DANIEL RAW EXTREMELY HELPFUL DESPITE BEING VERY BUSY.

kENNETH

I arrived to have 4 pre-booked tyres fitted, the lads went to work straight away and completed the job very quickly and very professionally.

Alan

I visited the Middlesbrough branch on Saturday the 1st December 2018 and was not disapointed , I was literally a damsel in distress with my 10 year old daughter and these guys saved the day I would definitely recommend this place fast reliable CHEAP service and straight to the point especially the young lad who works here ( I didn't get his name ) he deserves a special mention put my mind at ease fixed my car and made my day thank you so much xxxxxxx

Michelle

Arrived late just has the branch was closing my car had a puncture .l am a driving instructor and I had a test the very first thing the next morning I told the two employees my predicament and they were so helpful and very cheerful even though their shift was coming to an end they proceeded to fix my car very quickly and also found me a reason prices tyre. While I was waiting the phone rang in the office and another customer must have had an emergency the gentleman that answered the phone told the customer if he could get down as soon as possible it would help you out I thought this was very kind of you I do hope somebody reads this and rewards the two gentlemen that help me out many thanks

Andrew

The staff where very helpful explaining all I needed to know about the tracking and balancing of my car wheels, they even showed me the tyre and explained that it should be renewed due to the it having some minor splits due to its age.

Geoff

I was very impressed with the service provided by Daniel

David

I visited the Marton Road Branch around 2:30pm on Wednesday 02 May. I was very pleased to receive first rate customer service from Daniel Lee Raw, who was very helpful. Daniel processed my order and fitted my new tyre very efficiently. It's not my usual approach to complete surveys but here I felt it was justified on this occasion. Better to recognise good work than to complain.

Robert

Kenneth Sefton was brilliant.

Yvonne

I have used this branch on several occasions and always found the guys to be very helpful and efficient

Neil

Staff were exceptional. Very presentational & knowledgeable.

Anonymous

Great service

Jamie

I have on numerous occasions found the guys at the Middlesborough branch to be obliging and in the event of any query very helpful

Neil

Genuine

Lesley-Ann

Feel that they are genuine and not out to make a profit.

Lesley-Ann

Service was good, toilets okay, but no coffee machine

John

Straight forward and easy service and good price

Rich

the man was very helpful and pleasant

sharon

Good advice, efficient service, reasonable prices.

Anonymous

Helpful, friendly staff Trustworthy company and staff Good location, accessible.

Anonymous

Absolute Top service! Always a great happy environment and friendly atmosphere. Great manners and singing too Connor ;) Brilliant!

Anonymous

The service was prompt and cost effective.

Anonymous

Good prompt service on my MOT

Anonymous

Friendly service. Spoke in a dialogue I understood no over the top technical jargon. Recommended products and explained why. Cheers Connor.

Anonymous

Very very good customer service! First of all I rang Kwick Fit in relation to a issue I had with my Mothers car. Long story short he was rude and very abrupt, with my mother being 89 I didn't want her to goto that garage as she would be going on her own. So I rang this branch and was spoken to by Connor, I explained the issue to him and he gave me a range of products and prices that would be suitable for my mothers car. I knew this was the garage to goto. My mother came and I rang Connor before hand (she suffers with mild Alzheimer's) just to let him know about her condition incase she felt lost or didn't arrive with me being at work. I then received a phone call about 40 minutes later which I wasn't expecting just to say she had left and the tyre she had a issue with was now sorted. I couldn't trust this man enough and his professionalism! Great asset to the company and I couldn't thank him enough for his service.

Anonymous

I used this garage not long ago and I'd just like to state first of all Wow! I've never known such a young man Connor Bide which it states on my receipt to have such a professional attitude and mannerisms about himself I was utterly shocked. Not only this but he was very knowledgable which gave me a lot of trust in his work and colleagues in general especially after previous experiences I couldn't sing his praises enough! Keep up the good work you will go far! Repeat custom for life

Anonymous

polite and friendly staff. punctual attendance to service. knowledge of what I required

Anonymous

VERY GOOD PRICES AND EXCELLENT CUSTOMER SERVICE !!!

Anonymous

Friendly helpful staff

Victoria

Very friendly service Honest advice Professional attitude

Anonymous

Friendly efficient staff. Value for money. Open dead on time fats service

Ron A

Reliable fast service

Anonymous

Easy to buy online and you can pick the day and time for fittingand there is a very very short wait time.staff were curtious and friendly.

Anonymous

Good service

Anonymous

Ken Sefton is a Legend !

Anonymous

I went to the Middlesbrough branch about 12:10 on Tuesday 12 January. It was a cold, miserable wet day. I was immediately approached by a member of staff who asked me if they could be of any help. I explained that one of my tyres had a puncture and would they be able to repair it. The tyre was inspected and I was told that it could be repaired and if I left the tyre it would be ready in about an hour.At 14:35 I returned and was treated with the utmost respect by another member of staff. He was extremely polite and helpful.

Anonymous

Prompt service

Anonymous

Got booked in quickly.

Anonymous

friendly service, smart appearance ,found us the price we could afford and the tyre we needed

Anonymous

National tyres are alway professional and knowable and a good range of quality tyres. Quickly and efficiently renewed my tyres

Anonymous

I have used National on numerous occasions, from purchasing tyres,bulbs etc to having an MOT carried out.

john

Excellent friendly service I called on 'spec' to the Middlesbrough branch and Ken and Lee sourced my tyres from a different local branch - all sorted within one hour.

Anonymous

Friendly staff Professional staff Quality of work

Shazia

The manager looks after you

Anonymous

prompt and friendly service and MOT test explained

Anonymous

Cheerful, fast, efficient service. Reception area could be better.

Anonymous

Car had M.O.T on 12/03/2013 staff were most courteous and very professional vehicle was ready for collection at time stated it would be

Anonymous

Very helpful, none pushy service, didn't make feel like I knew nothing just because I'm a lady, unlike other garages!

Anonymous

All good except for reception area

Ron A

always been satisfied with service and trust staff opinion

Anonymous

Fast and friendly.

Anonymous

I was very impressed with the customer service received-I dont know anything about tyres but was treated as an individual and not made to look stupid-while waiting hearing the customer service given to telephone callers was very impressive. Well done Callum

Anonymous

Good price, efficient service. Fast

Anonymous

Very efficient service provided. With friendly and informative staff.

Anonymous

staff were helpful and informative

Anonymous

Good and polite service

Anonymous

Good and polite service

Anonymous

Excellent and friendly service.

Helen

Friendly reliable service

Anonymous

Good product knowledge and usually have product in stock

Anonymous

I think the staff wre very polite the price was good and the service was spot on

Anonymous

Anonymous