National Tyres and Autocare 254 Bristol RoadGloucester GL1 5TA UK Phone: 01452 524 008
OPENING HOURS: Monday - Friday: 8.30am - 6.00pmSaturday: 8.30am - 5pm
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Tyres GLOUCESTER | Exhausts GLOUCESTER | Oil Change GLOUCESTER Brakes GLOUCESTER | Car Batteries GLOUCESTER | MOT GLOUCESTER
Branch listing created by Mike Bourne
Branch Experience 4.7 out of 5
372 review(s) of Gloucester
Professional, courteous and helpful staff
Rating 5 out of 5
Vjekoslav
Very thorough MOT test not rushed through like other testing stations
Rating 4.5 out of 5
Trevor
Professional and good quality service, friendly and courteous staff
The boys are always friendly and helpful and really interested in getting a good deal. AS a woman I am not treated as some garages and tyre fitters treat me!
catherine
First visit to National and the service and the staff we excellent!
Andrew
Friendly staff & willing to sort my tyres just before closing.
Carolyn
Very helpful
Dan
Checked my tyre size was in stock before booking in; carefully evaluated all tyre conditions not just the one that had deflated.
Terry
Excellent customer service. Very personal. I felt Mark put himself out to make sure my car was ok
Julie
Good service, nice staff.
Tomasz
Great, quick, friendly service!
Anonymous
Prompt, Convenient service.
P
very good service also ALEXANDER IWASEK the best fitter .
lloyd
service
Friendly efficient helpful - go out of their way to match deals..
The service was excellent and the guy was really helpful and talked us through the stages
Christian
Good quality service good price friendly staff
Ian
Very good service
Emma
Pricing and quality of service
Christopher
professional and friendly staff (particularly branch manager), speed of service
Friendly, courteous and highly professional and efficient staff, quality of workmanship, price
Polite and very friendly staff.
Quick and easy with good, friendly service
Joe
Good service ,prompt attention ,great prices
Friendly and professional, reasonable prices with quality service, and often deals or vouchers for regular customers
Charlotte
Overall good service but I had to re do tyre pressures as rear tyre pressures were different by 8 psi which showed on the dash.
Rating 4 out of 5
Calum
Ease to deal with; good discounts
Daniel
Very professional and good team who work together well young lad who served me was very helpful
Good quick service
Lukasz
Good service, prices and speed of workloads
Good service with friendly staff and excellent discount offers. Easy, user friendly, online service provided too.
Kieron
Always good service on my three cars that I have taken to garage
Good service, friendly staff, clean and comfortable waiting room.
Kenneth
It was easy and efficient and a good service
polite staff, gave good advice and listened
Friendly, courteous and professional staff, quality of the service received, price
Quick and professional service
speed and the professional way in which they dealt with my tyre change
Excellent service, Martin went out of his way to solve my car's issues.
greta service from very helpful staff as always
Always trustworthy, reliable and polite staff. Very honest. Don't try to bamboozle me.
Good prices and service
Excellent service and prices
Steven
Just been to your Gloucester branch Bristol road I found your team there to be polite informative and helpful a truly pleasing expereance.
Excellent service
convenient Saturday opening all day
Good service from helpful and polite staff
Prompt and efficient service.
Roger
Richard was absolutely brilliant in sorting out the TPMS problem on my Hyundai i30. The problem was baffling but he stuck with it, god advice from elsewhere and wouldn't give up until it was sorted. The service was second to none. He kept me up to date by phone all the way through and fitted me quickly whenever I took the car in. I'd never used National before but I definitely will again.
After you fitted front brakes and disks I noticed next day that jacking point covers were missing. Only your company checked my brakes a day or two before and then carried out the work on14/6 /16 . In addition when first checking brakes I had to buy 4 nuts one for each wheel from the main dealers Blades of Quedgeley Gloucester. Sales invoice as you could not locate locking nut which was in fact there. Sales invoice for brakes 15042828 £167.20 . Cost of new covers will be £45.67 to paint £48 .00 =£93.67. Your people said there were no covers after they fitted brakes so they must have left them off after their first inspection! In addition to all this they ordered the wrong sized discs and I had to wait an extra 2 hours.
I had an MOT done today, and they checked everything with a fine tooth comb
Sibyl
The staff were very helpful, friendly and professional. Explained the problems in terms to understand, differences between the tyres and very good price.i have used the same garage previously and have always had a good, professional friendly service from all the staff.
Always friendly and efficient service
Alan
professional service, reasonable prices, friendly and courteous staff
Friendly staff, explained everything that was wrong with my car, fixed the most important issues straight away.
Melanie
Friendly quick service and very good value.
excellent service and reasonable prices
Excellent service and competitive prices
Mark
Good service ,prices and staff professionalism
Good service ,price and good knowledge of products
Always greeted with a happy face this is why I use you for most of my car repair work.
efficiency
anthony
Alex, Richard and the team were incredibly helpful, efficient and polite. They managed to book my MOT in same day and the work was completed within a couple of hours. The price was reasonable and the guys had even drained the water out of my spare tyre hold. Very impressed with the service given.
I choose National Tyres as my tyre supplier of choice. I have always found your Gloucester branch offers excellent service. You could not match the lowest price but as you got within £5 of Bathwick I choose National Tyres because of my previous experiences with this branch. I did send this yesterday but gave you an incorrect email address to send my voucher to!
I regularly use National Tyres Gloucester as my tyre provider. I have always found the Branch gives super service. This time they could not match the lowest price - Bathwick were £5 cheaper but National Tyres kept my loyalty. This say's a lot about Richard and the rest of the Gloucester, Bristol Road staff.
Good online system, friendly helpful staff.
Gerry
Always good and prompt service
Very efficient and speedy service, always polite and professional.
Good customer service and advise
Quick and professional service.
Patryk
Quality service
Terence
Good service
Competitive price Efficient service Ease of transaction
Good fast service
At the Gloucester centre the staff are knowledgable, friendly and always do an honest and thorough job, easily 5 times better than the Cheltenham branch
Ryan
Excellent team at Gloucester, I was very impressed in the way that each team member supported one another to ensure a seamless continuation of the work posed. The Manager runs a very well balanced team and it was evident each member respected and supported one another. Customers were treated with respect and I was able to witness the work completed on my vehicle from the viewing area, it was refreshing to see tools used were put back and not left lying around causing a hazard and team members supported one another during jobs to ensure a constant flow of progress. Also all staff were smart, positive good attitudes and very polite. ell done to the personnel of Gloucester branch.
Good price and service
john
nice helpful staff
Good service. Have used this branch for a number of years (since Ross on Wye branch closed) Pleasant and helpful staff. Speedy service and good explanation of the work carried out. Competitive price.
Viv
Very good, professional, quick service.
Staff very polite and professional.
Staff professionalism, prompt and courteous service
Good service ,keen prices
Good prices ,quick service , efficient staff.
Very good service and quick to do the job
Anna
Efficient service
Good service accurate diagnosis of problem rear springs replaced in 1 hour at Avery good price
Friendly helpful staff and good prices
Friendlyness and helpful nature of staff Honest advice Safety orientated, will always give the customer the best deal possible whilst ensuring proper practice
The guys were good - but not very local to me
Good service.
Friendly,courteous service at very competitive price. Simple no nonsense approach with job done promptly and on time.
Good service, online vouchers
Nassir
Prompt service
price service locality
j
Helpful polite staff, and always able to assist with requirements
Sue
price and staff's friendliness
phoned beforehand for prices & availibility.staff were friendly and helpful battery was fitted in 15mins, good servive & prices.
Friendly helpful service and cheap MOT.
Good Service.
Szymon
Have used them a number of times. Very professional and I have confidence on them.
I arrived at 4pm on a Friday afternoon and was served immediately by friendly and courteous staff.
Very Efficient staff.plus very friendly telephone manner .
Efficient service.
Martin
Good customer service excellent price.
Costs, ease of booking and helpful staff and stock availability
David
Good quality service in all areas
competitive prices,fast and efficient service
Professional & friendly staff. Good prices.
Robert
every time I visit National Tyres in Gloucester they give a good service and are helpful and courteous
Graham
Always get brilliant service
Quick efficient staff, good deals o offer.
nick
I was provided very good service by them. They know what are they doing.
Excellent customer service. Great communication (face to face and via telephone from employee called Rich.
Stuart
Good service very helpful advice and explained what was wrong.
Great service, friendly staff and quick turnaround. Thankyou.
Helpful staff, competitive price
Sarah
Could not fault the service today. Very fast, good advise, very helpful.
Good, friendly service in the past and jobs well done.
polite, friendly and timely service
Friendly service. Job done and in the time specified. No hassle to buy anything else.
good service ,been using national for several years with satisfaction
good service
trevor
GOOD SERVICE
QUAILTY OF SERVICE
Good value tyres. Knowledgeable staff. Good location.
Always had first-rate service from this branch.
Very personable staff who give good advice and look for the best value for you
Staff professionalism,quality of workmanship,speed of service
Good customer service, kept you informed
fairly good service
Rama
Fairly good service
Prompt service and staff gave sound advice (didn't feel I was being pressured into anything).
Dennis
Good service, efficient staff job completed to time
helpful friendly lad at desk quick fitting good price
efficient customer service
GOOD SEVICE AND PRICES
GOOD SERVICE AND PRICES
Great service friendly staff speedy service
friendly and prompt service
very pleased with quick service and communication.
Very helpful and friendly
It's my first visit.there. Felt prompt and professional.
Service and price
Naren
Karen
Great service and price
As I have always had great customer service
samantha
The service was just excellent, over and above what I would've expected
Good quick service, polite and friendly
Cathy
dealt with the same guy now for what seems like 6 years and many tyres. He gives you the facts and offer a solution.Having done 250k miles in two car clearly you have it right
Clean, tidy and friendly service
Friendly helpful staff.
Keith
I have consistently found my Branch to be extremely helpful and considerate. They can deal with all issues, quickly and effectively.
Stephen
friendly staff.
good quality service with efficient operatives
a
fast service and expert advice.
JOHN
Very helpful and knowledgeable staff.
Kai
good service .speed of job done .
service .speed.price.
Very helpful staff and quick service.
Matt
Excellent and quick service
good quick and reliable service
Yvonne
It was the cheapest price,and i rang for MOT and got a appointment immediately.
Friendly, efficient and an honest approach
professional and helpful staff, speed of service, customer facilities
courteous and helpful staff
Friendly competent service.
Geoffrey
good price and efficient service
Very efficient and friendly staff and good prices
Very efficient and helpfull staff and good priced tyres.
The care I received was totally outstanding.
Eric
very helpfull
Barbara
Impressed with centre layout,cleanliness.Attitude of staff was professional.
Paul
Pointed me in the direction of a better tyre on special offer
Always had polite, friendly service at a competitive price.
Great service every time I step in.
Fast fitting, good price, friendly and helpful
The staff were friendly and seemed very efficient, but the tyres I wanted had to be ordered and when it was found I needed 2 more they had to reorder
Excellent, fast service, helpful people, good prices
professional and courteous staff, prompt service, good price; highly recommended
The purchase and booking was easy in advance, and on arrival the assistance was friendly, helpful and professional.
Speedy service, sound advice and helpful recommendations, good price.
friendly staff, attention to detail, good advice and good price.
Competitive prices, good service
Simon
Good friendly service
Level of service I received
Quick excellent service
Excellent service, quick and honest appraisal of work needed.
the job was done quickly and efficently.
A much better all round service then other companies I've been to
Price, service, honesty
Kevin
quick efficient service
Quality of service from staff from first moment of contact. Staf well informed on all the products confident without being intimidating or d'état he'd.Speedy service on site .Quality goods at competitive prices
Friendly, informative staff, seemed genuine.
Very tidy and organised branch with customer friendly service and the identification and rectification of problems which inspired confidence.
Colin
Helpful service, obtain parts quickly, was willing to liaise with my Warranty company
Swift and pleasant service. Explained the fault that my car had in clear terms and arranged for a replacement part to be delivered immediately. Clean reception area and toilet.
Good price, and good (if sometimes slow) service
Spoken to with respect and clearly spoken through the problem I had with my car. Cheap price and friendly staff. Managed to fit me in without a booking relatively quickly.
Johnathan
Friendly service and good price.
Good quick service with friendly staff. Also gave useful advise.
Sound advice from staff Luke and Richard at the Gloucester - (Bristol Road) Branch. Feel very confident that they have my interests at heart. This was my 2nd visit and I will return.
mags
I couldn't fault the service of the Gloucester branch they were very friendly and helpful being a woman felt I was treated fairly and felt comfortable and I am a returning customer
Lisa
very good service.
Good prices. Clear information e.g. no unexpected extras etc. Excellent customer service
GOOD QUICK FRIENDLY SERVICE AND PROFESSIONAL ADVICE GIVEN.
Martyn
Excellent service and friendly staff
Always had good, reliable service
the service was quick and efficient
VERY GOOD EFFICIENT SERVICE & FRIENDLY STAFF
best service i've ever had in more than 50 years driving
I've always found the staff to be helpful, friendly, reliable and always do a good thorough job.
Good service, very good professionalism and an excellent price for premium quality tyres - what's not to like?
Knowledgable and honest opinions
They were very helpful, ordered in a tyre specifically for me, carried out full assessment and repeated the process for another wheel. Tyre delivered the next day ready to be fitted.
Very curtious and helpful staff. I was very pleased with the service I got.
Polite, helpful, informative and knowledgeable
Value for money and friendly helpful service
In the past couple of months I have used your Gloucester branch (Bristol Rd). Both times I was extremely impressed by the same young man, named Luke, who was professional, knowledgeable, friendly, polite, thoroughly speedy & efficient yet diligent (even while manipulating heavy wheels etc) - all in all providing a remarkably impressive service. I rarely, if ever, write recommendations but he deserves one. I mentioned this service to one of my colleagues who, by great coincidence, had the same experience & described this same employee. No, I'm not related - just impressed! I should just add that his attitude to the two other staff members indicated that you have an excellent team working for you. Keep hold of them!
Friendly and efficient service.
Sharon
Very professional service, and quite friendly staff
Deepak
Quick service, good explanation
Friendly, helpful and honest.
Staff are helpful and informative. Reasonably fast. If someone should ask me I would tell them that National do a good job, but I feel it unlikely that anyone will ask! Unsure of price as I didn't try elsewhere.
I trust the staff to give good advice and not to rip me off.
Had the tyre in stock I needed and was fitted promptly
Friendly, professional service especially from Richard Savery
excellent service.
michael
professional service good planning, told me exactly how long it would take reasonable pricing
Rene
Because there was no delay and the guys got on this the job
Good service from your staff and provided clear advice on other issues that may be needed without being pushy
Excellent customer service and prices
Great staff very accommodating & friendly.
efficient, polite and quick
Easy to use website.Tyre prices are competitive.The work was done quickly.
Friendly and professional staff
Jaffer
very good service, no time wasted, correct tyres supplied
Out of all the tyre places I have visited over the years, they by far exceed them in all aspects.
Jude
Cheapest quote for premium tyres and excellent quick service
Very good and professional friendly service with the willingness to help, sadly not seen too much these days. The price was very good too!! If I was their boss, I'd give them a wage rise.
Friendly and Very efficient service, especially from Richard Savery
Very pleased
Very efficient service, helpful and friendly. No pressure selling either!
they were very efficient and accomodating as i only poppped in not booked good deals and mod discount as was recommended by a family friend staff were polite and explained everything well as i not a car person at all
100% good service
A good experience
Clive
Knowledgeable helpful and obliging staff
Service price
Very pleasant and professional staff sound advice given tyres arrived next morning as promised by 830am fitted Richard Savery managed it all excellently even price match
Richard
I always get a good deal on prices with NTS and the service of the Gloucester branch is excellent
People like to see what is going on when they are repairing your car they show you
charles
Good and efficient service
Friendly helpful
Person I dealt with Richard Savery was very helpful and polite he gave me a good price and dealt with me very efficiently I went in that day and had work done that day
Happy faces knowledgeable helpful professional
Received excellent service from Bristol road branch restored my faith in garages
The staff were helpful the facilities waiting for my vehicle were comfortable and most important the price was the best one I could get
Friendly and professional service.
I was very satisfied with the way I was treated by your staff. They were knowledgeable and enthusiastic.
Knowledgeable, helpful and friendly staff. Good offers, i.e. half price tracking. (Richard Savery)
Always excellent service mechanics are good at explaining problems in a way non mechanical brain can understand not patrionising to me as a woman VERY important
Service was fantastic and so was the price
Prompt courteous attention, service & pricing.
Always been helpful at Gloucester branch and prices competitive been willing to review work when queries or problems have arisen
Very friendly staff always willing to help and reasonable prices
Fast professional service
great value for money and service was great.
Michael
Cheerful helpful willing to assist if the customer changes his mind twice
Staff very helpful nothing too much trouble
Fast service great quality product
Efficient friendly service explained thoroughly too
Speed and quality plus price
Rating 3.5 out of 5
Good service clear report and advice
chris
Online prices with offers
robert
Competitive price good service clean comfortable reception pleasant staff
Upon entering my local branch and speaking to a member of staff I felt I was treated like a person and not just a booking futher more the member of staff remembered our telephone conversation which surprised me as they must deal with lots of people every day.
Good Service Honest Opinions
Very friendly and knowledgable will always go back as opposed to my other garage
Excellent expert service from the staff at this branch
Helpful service and liked the way all my tyres were checekd and advised on the results, along with a print out
Very prompt and efficient service today.
Raffaele
Always had 1st class service at Gloucester branch
Value and service
Friendly service very efficient
Excellent service and advice
Good service friendly staff reasonable price
Polite helpful
They were quick and prompt and receptive to a fair deal we found that they were good value for tyres their advice about my worn brake pads was received gratefully
I dealt with a guy called Chris I explained that I was stuck on the motorway and he offered to stay open until I could get there better service than I was offered from Kwik Fit and ATS
paul
The helpful and friendly service
Helpful and friendly service
Quick and efficient service
Value for money convenience customer service
The staff are really nice and friendly and they always do what they promise
Keen friendly efficient
Very good service and customer care sourced my tyres the same day
Neil
Good clean quick service
I thought the guy who served us to be friendly and patient with a sense of humour along with a professional service throughout the entire service
Consistently good honest service
Good prices and good offers
Good deal on tyres purchased helpful staff especially Richard speedy service
Very helpful and friendly very good price on parts
Good service friendliness of staff
Prompt economical and friendly service
Not sure if voucher will arrive
Helpful staff fast service reasonable price
Ordered over internet good value for money good service by personnel at the Gloucester branch
Staff not quite so friendly as normal
Really friendly staff and always feel they care but are a bit slow so not a 10
Good customer service willing to help with minor problems offer advice can give competitive rates
The score would have been 10 if the office had rung to say the tyres were in as had been promised after my first call otherwise the service was excellent and completed in a friendly and efficient manner
Excellent service helpful staff
Price service
I called in with a breakdown and within 3 hours had two near rear discs and a full set of pads and two coffees not bad service
Excellent service and courteous staff
Nick
Professionalism of staff
Both Richard Savery and Tom Freestone were helpful knowledgeable and polite
Price
Quick good value and great service
Very satisfied with the service received
Good service keen price reliable staff
Very helpful and informative
Service was quick and all parts in stock
Good price professional staff good customer service
No over selling
Professional service
Excellent srvice very friendly staff nothing to much trouble
Prompt and polite service
Friendly knowledgable staff
Brilliant customer service
Prices on internet quick efficient at the sharp end
Staff were very nice, speed of service, lots of facilities