National Tyres and Autocare 389 Alexandra ParadeGlasgowStrathclyde G31 3AD UK Phone: 0141 551 8244
OPENING HOURS: Monday - Friday: 8.30am - 6.00pmSaturday: 8.30am - 5pm
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Tyres GLASGOW (ALEXANDRA PARADE G31) | Exhausts GLASGOW (ALEXANDRA PARADE G31) | Oil Change GLASGOW (ALEXANDRA PARADE G31) Brakes GLASGOW (ALEXANDRA PARADE G31) | Car Batteries GLASGOW (ALEXANDRA PARADE G31) | MOT GLASGOW (ALEXANDRA PARADE G31)
Branch listing created by Mike Bourne
Branch Experience 4.7 out of 5
265 review(s) of Glasgow (Alexandra Parade G31)
Excellent customer service even though they were busy and it was near closing time they managed to fit a new tyre. This meant that my daughter was able to use her car and get to work a big thank you.
Rating 5 out of 5
Derek
Fast and very happy
John
Very good service. No hard sell or fairy stories to get more work.
Rating 4.5 out of 5
William
Happy with service, quickly sorted.
Ross
Excellent quick service.
Rebecca
Used this particular National Branch over many years. Both privately and with companies I have been employed with..
Robert
All the staff at the Alexandra Parade Branch were, as always, excellent. All very friendly and nothing is too much trouble for them. A special mention to Christopher McCue who carried out the work.
Linda
Very helpful and friendly staff.
James
Good staff, good service
Douglas
Great service, very helpful and all done quickly.
Andrew
The 1st time a got an oil & filter change on wife’s car with no hassle and today an mot on same car guys were brilliant again no hassles and done well within the hour as said
Donnie
Chris was very helpful and fitted me in at the last minute for a good price.
George
Always very good.and pleasant.nice to see familiar faces as a regular customer
Jackie
Great staff
Kenny
I went with mobile fitting and was impressed with the service as a whole.
Easy to use service along with being made aware of other problems that need addressed(another tyre needs replaced). More importantly though I enjoyed my visit due to the comical staff member on the desk(William I think). His customer service skills are fantastic. Friendly, polite, informative and very amusing. Turned what would have been a boring routine visit to get my tyres changed into a pleasant experience that brightened up a miserable day. Many thanks Glasgow Depot. Will definetly be returning.
Jo-Anne
Always good service and good prices. William and Andrew were great, super helpful, last thing on a Sunday!
Katrina
I visited the Alexandra Parade (Glasgow) branch today 22/10/17 as was concerned about my tyres following a recent poor car service by my own garage. The staff member I spoke to could not have been nicer. I think he may have been William as per my invoice? He checked my tyres and confirmed that 2 were badly in need of replacement and I was potentially driving with an illegal tyre. Unfortunately the tyres I needed were not in stock but he called around some other branches for me to check if they were available nearby. Another branch in Glasgow had the tyres in stock and he offered to try and get the order pushed through to ensure I could get the tyres replaced today. I ordered the tyres, and he made the necessary calls and the tyres were brought to branch within 20 minutes and he was able to fit them for me. I cannot thank the staff enough for going above and beyond to help me as I was very worried about driving given the potential seriousness of the situation. He was incredibly helpful and able to get the matter resolved today for me and therefore put my mind at rest. I wish everyone in customer service was as helpful and considerate. You have excellent staff and I will be sure to use this company and branch again, and will recommend it to friends and family. Cant see "invoice number" on invoice but my order number was S2839952. Account advice note: 1027800, Job sheet no: 10269079. I would also add that whilst I was waiting, a number of other customers visited and I witnessed the same helpful friendly approach by the staff member. Overall I was delighted with my service today.
Laura
An honest reliable service.
Matthew
Polite , informative and quick service
Tom
fast & friendly
Anonymous
The staff are always very friendly & offer an efficient service
£22.00 a litre to top up engine oil.deduct 1 point,otherwise always had first class service.
You have a great team of staff, efficient and polite
Fast and efficient Good service and friendly staff
Marisa
Good service, sound advice and reasonable prices
Chris
Nathan, William & Chris made my visits welcoming, William done the wheel alignment on my insignia to factory spec but my steering wheel was slightly off centre, Nathan done the recheck 2 weeks later but still the steering wheel was still off centre then that's when Nathan's experience, skill & perseverance fixed the problem, factory spec didn't work for my car but he managed to get it all lined up with a straight steering wheel. with customer satisfaction like that that's what gives your company a good name. il definitely be back again!
Fast and reliable
Used your branch for many many years always same friendly service no hassles job done, work colleagues use same branch and receive same service
melanie
The staff were extremely polite and helpful
Fantastic service. Staff were very helpful and friendly, willing to give advice and go the extra mile if necessary.
Staff very polite, helpful and professional.
Attentive service
amit
Quality of service and advice
I called twice to check a suitable car battery was in stock, the second time to say that my car wouldn't start so I was coming by taxi and please have the battery ready. While the taxi waited, your staff located and sold me the battery. Very efficient and helpful. The Platinum Prestige battery did the trick when I fitted it.
Good service value for money
Rating 4 out of 5
G
Having used NTS.several times before and never had any reason not to, I would recommend you to any motorist.
fast speedy service
thomas
Excellent service.I was on holiday in Nairn and had to contact your branch in Inverness on Sunday morning. Walter Eyre was very helpful and soon had me back on the road.
good service
Good service and competitive prices
Helen
Speed of service
Mark
Excellent service, quick repair - staff very courteous
Quick, friendly and efficient service
My exhaust was broken on my wife's car. I phoned after 4pm to check price, Chris the Centre Manager (possibly) advised me that it would be no problem, just to bring car down & ask for him. On arriving, Chris checked car, advised me, ordered in the part & fixed it all within an hour. Excellent customer service which saved me hassle & money.
Always helpful and fast.
Fantastic customer service and quick service
Stephen
Product I required not in stock, and then didn't fit. Staff fully explained situation.
Alexis
staff are polite and very accommodating with a speedy service that why I keep coming back
paul
mainly the staff but everything really price good to
Great service and good price
GUSTAVO
Good service.
David
Staff, service, convenience of location to home & opening times.
Great choice of tyres.friendly, efficient staff, speedy service
Shona
Staff very courteous and approachable. Work carried out quickly and efficiently. I was given excellent customer care.
staff very approachable and courteous. Work carried out quickly and efficiently.
good prices
great service
Staff were most helpful and work was carried very much to my satisfaction,also price was competitive
V professional and extremely courteous.
staff are really helpfull
Service has always been quick and staff are helpful
Christopher
very good customer service.
lee
Good service, excellent prices compared to others
Sidney
car was looked at right away diagnosed quickly and fixed same day
Great service good prices
Not having priced the required work before I returned to pick up the car and therefore had to ask the questiont
Really good service and helpful guys. Sourced numerous tyre quotes for me and tried to price match.
KENNETH
Always price match and offer excellent, fast reliable service.
Good communication, clear and easy to understand what work was required.
excellent service
Quick. Taken straight away.
Reasonably priced and no issues
Pleasant staff efficient and courteous service
Helpful staff - speedy service
Lesley
Very helpful and keen to return car ASAP.
customer service was excellent workers very helpful and job done quickly and efficiently
Nicola
Friendly and knowledgeable staff
ALLAN
Great service, professional advice and excellent customer service.
Paul
Quick reliable service and reasonable pricing
always excellent service and valuable advice.
excellent service, quick and professional
I'm a regular customer and have always received fast,efficient,professional service from my local branch at Alexandria Parade Glasgow. Although i found a noticeable price increase on the basic Oil/Filter change from the last time i was in,but i used a £5 voucher which you had mailed to me.
superb service...very impressed.
Always excellent quality product and service.
Prompt service and to the point honest advice
Neil
Clear advice & v quick service provided!
As a taxi driver i need peace if mind with goodquality tyres fitted and supplied bye confident fitters, that is why i shop and akways will buy my tyres from national and there very helpfull and friendly staff.
reliable service
Marcin
Great service from knowledgeable staff and at reasonable prices. I never get the feeling that they are trying to add anything in or persuade me to get anything done that doesn't really need to be done. Staff always apply any current discounts without prompting.
National on Alexandra Parade were very helpful & efficient.
Great price, excellent service and easy to deal with.
Quick, reliable and great courteous service, very impressed once again.
The staff member (David Runciman) was very friendly. The service was very quick and professional
Great service. Quick and reasonably priced.
They fitted me in on Easter Saturday and I got the car back in 2 hours! They also matched the Kwik Fit cost.
Great service & great value
Good customer service Branch - 7 Rosevale Street, Partick, Glasgow, G11 6EL - not on branch selection list below
Price+job satisfaction
Prompt,friendly,efficient service
Lindsay
Very friendly and helpful staff - great offers and competitive prices and I feel I can trust national.
Prices were ok
Once again have recieved excellent service and value for money from trustworthy establishment.
Every time l have work done on my car at National l recieve value for money and excellent service, will not take my car any where else, l trust these guys to do a great job.
Fitters are very friendly and helpfull
The staff are helpful and efficient.
Quick Service
Kelly
Swift reliable professional service.
Good customer service and advice
amy
The member of staff on the desk was helpful and had previously given good advice about a less expensive offer which was appreciated.The work was carried out quickly and apparently efficiently without the need for an appointment.
Sheila
Good reputation, non patronising staff who seem to know what they're doing!
good service and fast
I got two new rear tyres fitted and when I left the branch I noticed a lot of vibration as I was driving. I called the branch later that afternoon as I wondered if the tyres had not been balanced properly. I was told that although they do balance the tyres, this would not affect the car in any way as vibration would not be caused by rear tyres which were not balance properly. I then went to my local garage who said that rear tyres which are not balanced can affect the car. They then balanced the rear tyres which greatly improved the driving and reduced the vibration. PLEASE NOTE, I got the tyres fitted at the Partick branch in Glasgow (G116EL). Your drop down list does not have this branch as an option.
Rating 0.5 out of 5
Helpful staff on the phone, served quickly whilst in branch
your excellent service
Friendly, honest and helpful service.
Your online price was £140 per tyre while KwikFit's was £105 per tyre, fortunately your branch staff were quick to pricematch the £105. Both on the phone and in person, they were courteous and helpful. I also got half-price wheel alignment with the vouchers you'd posted to me.
helpfull
george
excellant service
very happy with service provided
peter
I would give 10/10 because the service i was given was very good.
Excellent service once again, needed 2 new rear tyres, quick and efficient courteous service from Gavin Gibson.
Went in for an oil & filter change, staff were very friendly, I was taken straight away and the price was great. As a female driver, didn't feel intimidated or pressured into buying anthing. Would recommend to anyone.
Always had a good experience with the team at Alexandra Parade in Glasgow
Corey
Had to take my car back in today due to noise from exhaust, had new exhaust system fitted last May and still under guarantee, problem was sourced and repaired quicky with no hassle, Paul and his team at National are fantastic and will always be my first port of call for my car.
great service and fast work carried out
sam
prompt attention and good information re fault
Fast service good prices
Alan
Friendly helpful staff. Quick job.
Yet again fantastic service and valuable future advice regarding my car, very impressed by Gary McMonagle in particular who was extremely professional and courteous.
Paul at the reception desk was very customer friendly and gave realistic timescales.
Superb advice and service when having a new exhaust system fitted, friendly and efficent, especially from David Runciman, very professional manner and service.
Price friendly staff quick service
Sean
Good service prompt service happy with work
james
Good service and welcome on arrival short time to wait toilets were reasonably clean quick stock check and tyre available
Very polite and efficient service and staff
Quality of service and price
Good prices good service only at some branches wrote an email complaining and never received a reply been over 2 months
The trust and honesty of staff. Very friendly welcome. Full explanation of faults and reasons why. *On an advisory note, when I telephoned the 'local' branch I was directed to a branch at Shawlands and not the Alexandra Parade branch. This caused me to rearrange my MOT.* (Wasn't a serious issue)
Anthony
The staff talked me through what they were doing to my car and why they explained everything clearly so I knew what was going on the staff were polite friendly and quick
The staff are very friendly job was done straight away good advice from staff had tyres in stock
Staff friendly very helpful giving advice and quick efficient work
Tadeusz
Stock availability. Polite, honest & speedy service.
Gary
Employees of National Tyres are excellent friendly and very helpful compared to some other companies we have dealt with
Service is next to nothing never had to wait price and quantity
Stewart
It was near to my shop and very helpful
Always the same awesome service with everything explained
Great staff very friendly great service a very happy customer
The employees were friendly and welcoming towards me
The staff at depot were very friendly and helpful
The service recieved today was excellent, the two exhaust parts were sourced from other branches and fitted in a few hours, the professionalism from David Runciman at Alexandra Parade branch was superb.
helpful staff and AA discount
Fair price. Work done quickly. Pleasant and polite.
Ease of operation from telephone quote to driving off
Quick and speedy attention even when workshop busy. Very good prices.
Staff are courteous and very professional. Very good value for money.
Good Fast Service and products offered and great value for money.
Prompt service by courteous employees
Polite and quick service
Good advice from staff
Prompt service from staff
Rating 3.5 out of 5
Happy with the service was honest and helpful
Good service good prices
VENKATARAMAN
Trust in the service provided
Service price and staff
I use this branch as they are so good at giving information that is understanding but not patrionising
Friendly staff competitive prices
Was satisfied with service received
Happy with service and past services
Reliable honest service
Quick service polite staff reasonable price for some services
Nnaemeka
Fast and handy
Friendly helpful staff honest and clear with advice fair prices work done quickly
Closest to me found on internet
Full explanations given on faulty parts job done on time courtesy shown
Friendly service very helpful
Quality of service received
Finbar
Great prices stock availability
Good service
Price quickness of job done tyre in stock
Service very good
Excellent customer service immediate attention helpful friendly staff
The staff are helpful and if you don't know whats wrong they help you
Efficient friendly service
Great service fast reliable
Gill
Reasonable price product in stock same day fitting no waiting to order
Very quick and efficient also decent price
Great service quick and friendly
Excellent service
Fast efficient convenient
Always friendly service 2 competent workmanship
Quick and easy able to see whats going on from customers waiting area
I ws promised the tyres would be delivered next day and they were and fitted as promised
Timothy
T ommy
Friendly staff good price easy to park
Fast efficient service friendly helpful information good prices
Lorna
I dont really talk about this type of thing if I were asked I would say I received a good service from your company
No hassles good service at reasonable prices
Excellent service good prices
Staff were honest and helpful they were busy so I have a small wait
Good service and price
michael
Friendly staff very helpful and knowledgeable
Gentleman was very helpful
Polite and professional service
Very good personal service quick to act and very friendly staff
Staff are always helpful
I always go to National as they are friendly and honest and that's what you need
anne
Prompt efficeint friendly service
Tony
Excellent efficient staff
Really good service,
Irene
Good service helped me out
Excelelnt service
Advised that 50% voucher would be honoured
Helpful good customer service
gill
Excellent service and value for money
Excellent and prompt service competative price
Excellent service well mannered staff and nothing to much trouble
Quick reliable service discount prices
Peter
Very good service quick and helpful
Staff not pushy very pleasent
Great staff and service but had to wait two hours
Able to drive in without an appointment
Price and service they did not have tyre in stock but ordered fr me and got within 2 hrs
Quick professional service
The service was first class
The friendlenes and communication from the staff was excellent throughout
GOOD SERVICE ALWAYS HAS WHAT I NEED IN STOCK
Value for money best offers and vouchers
Michael
Excellent service even though very busy
The service was exceptional i felt a though you were trying to save me money as opposed to ripping me off which is common in some garages
Had to wait good service
Extre,ely helpful staff excellent service as a female i've used garages where i felt they took advantage of me i thought i was treated normal
Excellent service - polite, quick, efficient and good value for money
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