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New Product Development Manager at National

01 Jun 2011

National Tyres and Autocare has appointed Joe Dutton as Product Development Manager to head up the development of sales for non-tyre products.

The role will focus on the augmentation of the autocare side of the business which includes exhausts, brakes, batteries, suspension, oil and filter and MOT along with new products and services.

Joe will work closely with Operations and also with National’s autocare partners and manufacturers to ensure that the product offering is highly competitive, availability is maximised and operational efficiency is streamlined to improve service and help drive sales.

Joe has been with the company since 1994 in various roles including Pricing Manager and Project Manager. For the last eight years, Joe has worked as Head of Operational Control which involves management of the Retail Support Department, control of company operating procedures and various purchasing responsibilities.

Joe commented “I relish the challenges that working for a national multi-retailer site brings. I enjoy delivering projects that improve operational efficiency, our service to customers and reduce costs to contribute to making a successful business”.

Tony Neill, Chief Executive Officer, commented “The role of Product Development Manager reaffirms National’s commitment to offering a full service package for our customers. We already provide an impressive autocare service offering and are continually investing in these areas; our commitment extends to new services with recent additions such as Tyre Pressure Monitoring Systems and Scratch Repair Services available in branch to ensure that National truly is a one stop shop for all out customer’s autocare needs.”

He continued “Joe’s knowledge and experience coupled with his drive and enthusiasm make him an ideal choice to develop our autocare services, to ensure that National continues to lead the way within the industry in providing tyre and autocare solutions for our customers.”

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