National Tyres and Autocare 830 Bath RoadBrislingtonBristol BS4 5LQ UK Phone: 01179 711 335
OPENING HOURS: Monday - Friday: 8.30am - 6.00pmSaturday: 8.30am - 5pmSunday: 10am-4pm
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Tyres BRISTOL | Exhausts BRISTOL | Oil Change BRISTOL Brakes BRISTOL | Car Batteries BRISTOL | MOT BRISTOL
Branch listing created by Mike Bourne
Branch Experience 4.6 out of 5
376 review(s) of Bristol
Very helpful and explained everything
Rating 5 out of 5
Dawn
The customer service and advice given was outstanding and I have no doubt it is this way all of the time. Thank you.
Sian
I have been a customer for the past few years now, and each time I've been very happy with the service. Craig and his team offer a very friendly, honest and professional service at good prices. Wouldn't use any other garage unless I had to. Keep up the good work.
Thomas
Friendly knowledgeable staff. Will return
Daniel
The customer service we receive from this branch is excellent.
John
It was excellent
Vinod
very good
Friendly, knowledgeable staff.
Rating 4 out of 5
Gareth
I didn't visit a branch it was a mobile van
Rating 2.5 out of 5
Cary
Excellent customer service and quick turnaround. Craig, the manager, could not have been more helpful. The branch seemed very short staffed, so those who were working were having to juggle a lot of jobs at once. This is what has stopped me giving the branch top marks.
I have been using the Bristol branch for the last 10 years. Craig, the manager, is a credit to your company and is the main reason I use National very regularly for tyres, brakes and more. He has excellent customer service and despite running a busy site and managing his staff is always polite and willing to give time to advise and offer the best products for my needs. Westley (another member of staff) is also worthy of recognition for giving good customer service.
The staff attitude was good, dealt with my tyre puncture efficiently and in a timely manner. However, it was irritating when i presented an online voucher from national on my smart phone re £8 reduction off puncture repair, which cost £24. It was rejected as it had to be paper copy. In hindsight, would have printed it out, but not clear on website this was the case. I was trying to save on paper but not helpful outcome for me.
Rating 3 out of 5
anthony
Really friendly and the staff were very informative with my problem.
James
Very helpful and knew their stuff.
Peter
Excellent service and great advice given.
Ryan
A great friendly, professional and trustworthy atmosphere, that was my first impression presented by the staff, from the moment i enter till the moment i left.
Benjaman
First class service
Rating 4.5 out of 5
Excellent, friendly and informative staff. Minor problem was getting my car out from behind one of the vans at the end.
helpful, informed advice and prompt service
Duncan
Nothing i can fault great job
Denise
I appreciated being shown where the tyre in question had been punctured.
Leslie
A few months ago my Wife used the brislington, Bristol branch for new tyres. The efficiency and politeness of Craig Gommo was exceptional. Yetserday my brakes needed replacing and I had no hesitation at returning to the same garage, once again being served by Mr Gommo. His customer service style was excellent and the job he performed was first class. Today I went for a check on the rear brakes. Once again excellent customer service, cleaning the brakes and having a good all round check. My mot is due next month and I would have no hesitation with returning to the garage once again. Outstanding service .
dennis
Staff really helpful and friendly
Carmelia
After visiting a couple of places for tyres and tracking i found that i had the best price and service at national brislington Craig and Aaron were very helpful and gave me the best advice for the future i will definitely recommend them to friends and family and will be using you for the seeable future.
Natalie
Polite, informative and effective.
Rob
Kept informed at every stage of the work being performed on my vehicle and very helpful staff.
Christian
Really helpful service by Craig arranging for tyres to be available the next day when requested at 4pm the previous day . Also I had my 2 year old daughter with me and there was a childrens play area in the office which was really useful due to the branch being very busy and us having a little bit of a wait which on a Saturday is to be fully expected. Highly recommend the bristol branch keep up the good work chaps
richard
Used them for years and work has always been very satisfactory
David
Despite their 'phones being down which created obvious problems Craig at the Brislington Bristol branch got my oil change carried out promptly and efficiently.. Top man, deserves great credit for keeping calm and carrying on.... The work was carried out perfectly, no mess, level correct, thanks !!
Adrian
Very helpful and honest, apologetic for long queue.
Sharon
Mark was very helpful throughout visit and made us feel reassured , we had disabled children with us and he was very good with the children also and allowed us too stay in the warm whilst we waited for transport, excellent customer service throughout!!!would recommend.
Michelle
Processional friendly Service showed me what was wrong and tried to match the price for a single tyre with the price i paid last time for a set of four. Also performed a further check and highlighted items that required attention, but without been pushy ?
Good service overall, although customer interface could have been more friendly. However the 'accidental damage' lifetime guarantee was slipped onto the bill with no explanation. If I'd known the terms and conditions I would not have taken this and, indeed, in the speed of the final transaction it was difficult to question it.
Rating 3.5 out of 5
Anonymous
Very fast and professional service
Michael
Quick and easy booking, good price, friendly staff and ready for pick up in an hour.
Sophia
Did my MOT there now for the last couples of years and never had any issue. Good customer service, always happy to advise and never try to oversale!!! Great value for money.
Helpful staff. Quick and efficient service.
Louise
Good service helpful staff and value for money
Keith
Great service, Craig and the team were first class.
Excellent customer service. All staff members were efficient, professional and welcoming; and when an additional issue was noticed, staff (Craig in particular) went above and beyond to ensure things were sorted.
Helpful chipper staff (although overworked).
Andrew
Good price, friendly advice.
Darren Mark
I called in to the Bath Rd Bristol on Saturday with a flat tyre. Although a busy day, they fitted 2 new tires within an hour and improved on the price given by Protyre . Service was Swift and courteous
friendly and approachable, Really good form my MOT's
Wiles
Good service. Good info. Honest
Always used National for many years. Craig moved on and branch was not the same at all. Has been many years past and my loyalties went elsewhere. Was delighted to find that Craig had rejoined the National team some time ago and on presenting a problem to him he identified and corrected the problem in the same efficient manner I had experienced before. Prompt courteous service with attention to detail. If I was starting a similar business Craig would be top of my list to lead a team. Than you to the Brislington Team 10/10
Kevin
I came in to have an old tyre replaced advice note 920801 and then found a problem with the nearly new tyre having a puncher advice note 920293 which then needing to be replaced with another new tyre advice note 920802. How your Bristol branch staff manage to deal with the issues I presented to find the best out come for me as I am a full-time carer for a person with dementia and have very little time to deal with other things.
Friendly, helpful staff.
Good advice given, patient care taken over explanation of problems and fixes. Friendly attitude.
M
Because of how helpful and polite he staff were especially Craig at your Brislington branch
The staff were very helpful especially Craig at you Brislington branch I could say enough great thinks about the way he represented you company. I am having brakes fitted next week just mainly because of Craig
Friendly and knowledgeable staff
Nicholas
efficient service,
I thought the customer service was good.
Senga
Easy online booking a good branch service.
Stephen
You were unable to replace my PAS pump when my car failed it's MOT. Not a huge issue, just really inconvenient.
Nick
Fast, easy to use , cheap and helpful staff
Craig was very patient and concise despite being very busy. The ease of ordering online was good only let down by the booking in of the tyre which it was advised was not on site., Craig located it however so all was good.
Have always found them helpful and prices reasonable
Excellent customer service, I went in with a problem which the guys could have said is gonna cost me any amount of money, but after inspection and adjustment my problems were resolved. Also I had my young son with me and the guys kept me up to date on what they were doing as they were doing it, which reassured me that I wasn't just sitting around for the sake of it. Faultless service.
I was greeted and served by a lovely gentleman called Craig. As soon as I walked in I felt comfortable and reassured from the start. Going to main dealers and big name garages previous I have always felt they will make more issues out of my car than there actually are, to get more money in their pockets!! But at national Craig was extremely honest with me, within 5 minutes of me arriving they had already checked my car over and assured me they would sort it ASAP (which they did) throughout the whole time I received professional yet extremely friendly service and I am more than impressed. (Being a 20 year old female) I haven't the slightest clue about cars, Craig explained everything in my language so I could understand and that was greatly appreciated. Would recommend to anyone!
Good service and great prices. Staff very courteous.
Dai
Good service
Tyres were cheap for quality. Customer service was good.
Jade
Always found them to be helpful and good prices
Polite and prompt service
Polite friendly helpful staff
No waiting, courteous staff and discount voucher
Graham
good, fast service
Staff fab
Never give more than eight as there is always room for improvement
I was accepted by tge centre in Brislington, Bristol even though they were close to their closing time. Craig and Wes were very helpful and accommodating.
Ranjit
Efficient, they went out of their way to get me the tyre I wanted and did the work they said they would do by the time they said they would do it. Very good.
Quick efficient but not unfortunately the cheapest
Price and convenience
Friendly service but quite long waits, seating in reception tired and dirty
Good friendly services. looked at it again when not happy with no problem
Alan
Good service just short staffed so long wait.
I have used your services on a number of occasions and I am especially pleased with the discount vouchers you offer. However, as it is with all auto repair centres, labour costs is a major issue for me.
D
Went to Bristol Bath road branch with grinding noise in back brakes The Manager Craig Gommo realised it was a serious problem and even thought they were very busy, insisted that it was dealt with straight away He showed me the problem which was the pads had worn down and had badly scorn the disc he immediately organised replacement disc and pads and fitted them I was very impressed with his professionalism, skill, and concern for my safety I thought that the costs was also very reasonable This is not the first time that Mr Gommo has dealt with my cars and vans I have always found him to be fair, dependable, and gave me confidence that I would get a good job.
I've used your service on several occasions in the past and have always found the service to be professional and reasonably priced. I have already recommended National Tyres and Autocare to friends and colleagues.
Friendly staff, price match
Richard
quick service, polite staff
Leonard
Very friendly and helpful. quick process. showed me what needed doing on my car and quoted prices beforehand. AA member discount
Great customer service Employees were knowledgeable on honest I felt I could trust their opinions Employees continued to work after closing to complete repairs on my car
Emma
Friendly & knowledgable staff
Good work done however could be abit more speedy.
I have found National staff completely trustworthy in all they do in the way of repairs and the information they provide. They do their best to accommodate work at short notice.
Muriel
I found your Bath Road Bristol branch team helpful and efficient with my car issue. Also the ttyre was sorted as quick as possible. Overall the team at this branch made you feel like calling again with car problems.
Excellent service
Good service good prices
Gerard
Efficient service
My only experience of National is the Brislington branch in Bristol. The manager, Craig, is very conscientious and the quality of workmanship is always to a high standard. Even when I just need advice, Craig is extremely helpful and I feel he is a credit to the company. This is what has kept me coming back and using National for the last seven years.
Professional,courteous and polite service
Price, friendly staff
The two guys were friendly and gave me helpful suggestions.
colin
Good prices, good advice (hopefully; time will tell) and good service. Extra discount for AA membership.
Reliable service.
Prompt service and courteous staff
Excellent service as always, good value for money.
friendly staff willing to go the extra distance help customers, price match or better a price
Quick, efficient and great value with a smile
Great customer service Prompt and professional service Good value Good advice given
Lawrence
Excellent costumers service and honesty.
Alexandra
The Bristol mobile tyre fitter is excellent
Friendly and honest staff
Friendly and excellent honest advice
Tyre change was done efficiently. Fitter kept to the time appointed
Courteous, obliging, no hassle
i was going to write to you before I saw your feedback form. James Short and Westley O'Donogue are a credit to your firm, they are both the type of people I would have employed had they been in my profession before I retired. This even if I was paying them with my own money. They generate trust, enthusiasm and have the right attitude. I have already recommend this branch to others.
Martin
Prompt service
Good Price Efficient and friendly service
Couldn't fault anything !
Very helpful, service sane day, explained everything. Job done quickly and efficiently.
Rebecca
Quality of service
Roger
price and friendly customs
Very helpful polite staff.
Knowledgeable and honest
Guy there very polite and helpful.
Tessa
Ordered online and ready to fit Saturday morning
Was impressed with the vehicle safety inspection provided, when all I went in for was a tyre.
Speedy service at a reasonable price
the service is outstanding
Paula
Excellent all round service.
GOOD SERVICE
Friendly service, quick service, honest assessment
Good service and competetive prices very pleasant staff
debra
The staff were polite and friendly. It is a comfortable place for females to go.
stock availability is good customer care is good local branch
Local based company & easy access. Great prices.
DAVID
Price and ease of booking etc
Very Professional even though very busy and was kept informed of what was happening while I was waiting. Very reasonable and efficient
cheaper alternative prices, parts in stock save waiting for delivery, but good service all in all. clean friendly warm
The staff were helpful, courteous, and kept me informed.
Guy running the outlet was really informative and helpful
Staff are polite and seem very knowledgeable. However busy, they will still take the time to answer any queries without sounding impatient.
Personality of the employees
Nicolai
Fast friendly service
Victoria
Great Customer service, well priced product
Stuart
prompt and good service reasonable prices
They were a great service but just a little expensive for a retest
Charlotte
I have used National Tyres for years and I have always had good friendly service with good prices
janette
Quality of service and competitiveness of prices
Good reception, clean & tidy. Pleasant Staff at reception Good Service on ordering/getting tyres in (Next Day) Fairly quick service did not have to wait long fitting quick and profesional Good Price
Never come across more helpful staff in any garage I have been in
Very helpful staff
Location and customer service
Darren
Great service, friendly staff, competitive prices, work carried out in timescale provided.
Rhys
Good prices, great staff and efficient service
Chris
Made to feel welcome everything fully explained given choice of tyres
Easy, good value and great service
very helpfull staff and a good attitude towards customers
excellent service provided , nothing was to much
Phil
mot because they are cheaper than anyone else and local
Service was good.
The guy was very professional and helpful at short notice, gave good advice and made it a personal experience.
JAMES
value for money .. service... very good knowledge.
Andy
The manner of approach by the branch manager is great. The manager's name is Craig Gommo
Rotimi
Happy with service, would have appreciated warning on time it would take - and - sounds trivial doesn't it - but a newspaper or two to read would make an hour's wait a lot less tedious.
Very helpful and friendly
Service as a whole
Patrick
Great service, consistently reliable and a really well run branch by craig
Friendly people and good service
Well organised, good communications, job done well and promptly
polite service manager .kept me informed throughout tyre replacement .
staff are knowledgeable and polite. great range of products.
Paul
Quick, easy drop in service.
Oliver
Friendly and professional staff, fast service, tyres were either available or ordered in next day. Cant fault the service.
Gavin
Professional service and prepared to match lowest prices locally.
10/10 service
Job was done without any problem at my convenience
Professional way in which all aspects of work were handled. Safety check very useful.
Fast, honest and helpful staff
Easy to chat to, gave honest opinion of options available to me to suit my vehicle use. Job done at the time agreeded.
Price, Customer Service
Ian
Friendly service, helpful hints and tips
Christopher
Excellent Service, Attentive Diagnostics and Excellent Customer interaction. Sam provides an excellent balance of professionalism, friendliness and integrity.
10/10 service as usual
a great quality service provide by some great people
Very knowledgeable staff
Good friendly survive from someone who knows there job
Excellent service from the person at the desk
Excellent service. Prompt and polite team.
Exhaust back and mid sections being replaced when front section disintegrated. Technicians made a temporary repair, which enabled me to get home to Swindon from Bristol. This saved me considerable time, inconvenience and expense getting the train. The repair wasn't finished at closing time but the technicians finished it in their own time. Cannot praise them enough. Superb!
1st class service from Sami Ur-Rahman
Friendly, knowledgable efficient service, every time I come. Also works out the cheapest every time
professional staf
Katarzyna
professional servicess
Very helpful, friendly
Friendly staff, reasonable prices
Dan
Quality service, good prices and communication. Pleased with everything.
Friendly and helpfully staff
had two new tyres this morning and they came across a problem and fixed it with no hassle and nothing was too much problem for them. Thanks Sam and the boys
Excellent service yesterday. Kept to promised time, good job done with no fuss and no hidden extra costs. And a discount was given because of previous delays.
Excellent service, really friendly staff.
Happy friendly staff (even on a busy Sunday!), informative but not pushy like some chain stores. It took a while to get eveything done but they were very busy and worked hard with what looked like low staff levels.
Phoned local branch for tyre puncture repair, I was pleased with the help I received to effect prompt repair while I waited.
Rajinder
Good on time sevice
john
Polite, Prompt service
Received excellent service from the staff on duty ,well done
very good service
francesca
Provided you buy online the tyres (Goodyear Asymmetrics for my Volvo V70 T5) have always been very competitively priced but what has made me a regular customer now at National's Brislington (in Bristol) branch is the really high standard of customer service I always get from Sami and his team - quick to fit you in even when busy, friendly, welcoming and helpful with good advice. Sami really understands customer service and I have recommended National to friends.
Polite, friendly service. Competitive price
Laura
Friendly staff, very quick service and helpful.
The service I received was exceptionally courteous, friendly and prompt.
Mike
Well priced and always helpful
T
Speed of repair, friendliness of staff
Had fantastic service from all the guys there especially Sam who I dealt with on the phone and in person, he was superb with helping me. 10/10 service.
the service was as promised and I believe a good job was done
Good service, operatives was polite, informative and helpful
Price
Very good service and advice
Good customer service, excellent subject knowledge and the work was done quickly
good service
They were easy at understanding friendly and spoke English not jargon
all went well at the time
andrew
Excellent from start to finish as always, couldnt fault the service. Always exceeds my expectations.
tom
service
Very quick. Attentive. Friendly & Helpful. Explained and answered all my questions.
Good service, polite staff.
great service and friendly and intelligent staff
The fitment of 2 front tyres took longer than I had anticpated (see below). Otherwise good customer service given.
Customer Sevice was very good.
The tyre I bought was at a reasonable price, and the customer service was good. However, the online system offered a morning fitting time but I had to wait until 4pm.
Lajos
Friendly, polite and helpful staff
Quick, fast, polite, friendly service. Not often addressed as a Sir these days, staff member Martin Stephens is a credit to the Bath Rd, Bristol store. Thank you and please pass on my thanks to Martin. High score given due to link to tyre-shopper other wise 7 would have been given due to higher prices.
Jason
Good service And competitive prices
excellent customer service and speed of service
Best price for my tyres.
michael
friendly, polite staff and efficient service
Clare
Helpful, efficient. Good value.
Good service, good prices
Honesty and professionalism of manager & staff.
order online,pay online,turnup,short wait,brief review of parts of car,get keys. Job done
The best around
'cause I did few services with you 'till now and I'm happy with your job! thank you!
Helpful staff and good value desk on tyres.
good allround service
I use them all the time and trust the can always do what I need done
Quick efficient service
Good customer service
Excellent genuine courteous staff
An overall positive experience
Good service an polite workers
Very helpful adapting and fitting a new centre exhaust section to my Honda Civic CRX import other exhaust centres couldnt be bothered and or priced themselves out of it
Malcolm
MOT
Good service helpful
excellent customer service, polite, helpful good price,
ramesh
overall Good Service
Good selection at fair prices explanation of whats happening only doing work you want
Good service price
Steve
Good fast reliable service helpful staff competitive prices
Very good staff high quality product good availability of unusual products
All is well
Always helpful. Good prices Conveniently close to home
Very good customer service and good prices. Craig Commo was very helpful.
Clean professional fast good service friendly
Pleasant and efficient staff good price
Near to home
Good staff good service
Friendly service, good choice of tyres, good website.
Excellent service as per previous visits
I always take my car to my local branch and the staff are friendly and professional every time also great prices and offers
Excellent staff prompt service
Reasonable price stock was available staff were helpful
Excellent and friendly service also being a female I did not feel humiliated when they had to explain things
Have been going for a number of years have always had a good experience convenient good opening hours
Friendly helpful and polite staff and very competitive prices
SUSAN
Its a fair assessment
Good service tyre in stock
Exellent service Kindly Quick Good price
Top rate service
Kelvin
Effecient, good service.
I have used National Tyres and Autocare, Brislington, Bristol on more than one occasion and have been very pleased with the service. Staff are helpful and professional, doing the job well and the tyres are at a good price. It's a good idea that other checks such as exhaust condition are done at the same time. The website is easy to use and informative.
Good price for tyre
Emily
Very efficient
Very helpful and honest
Efficient consciencious friendly especially the staff called Liam he worked extremely hard even on Christmas eve
Man Mandy
Prompt service from Ben who also checked over the car generally
Quick service
p
Superb prices on oil changes
Lee
Craig was absolutely brilliant first rate service from him
Friendly staff honest and helpful staff good prices vouchers and offers sent in post convenient
Quick efficient courteous service
Thorough service friendly choice of brands parts
The service was excellent and the staff were polite
Excellent service quick good advice price promise
Customer attention
Quick friendly service reasonable price liam davies especially polite and excellent at his job
The young men are always helpful and professional in handling the jobs on my car it gives confidence that they've done the work well
Professional great service knowledgable and they offered free tracking when I only asked for tyres to be changed
Yuen Wah
Helpful and efficient and knew what they were doing
The staff were friendly helpful polite and even though they were due to close spent time and effort sorting out my car unlike Bathwich
Good service quick
Reasonable cost good service
Price service brand of tyre
Friendly knowledgable staff quality materials clean and tidy site nice coffee
Russell
You had the parts in stock were polite friendly and fitted the parts quickly
Very pleased with service provided
Kathy
Friendliness and professionalism of staff
Friendly customer service good speed of service presentable garage and staff helpful staff good price and quality work
Helpful team
Helpful staff trusting price
Good honest service
Very helpful and honest I always trust them able to talk to them and they give back excellent feedback I would definitely recommend to a friend
Professionalism and product knowledge/advice
Helen
Efficient and friendly service
Value for money tyres in stock
Excellent customer service from Darren
Nothing constructive to say in addition to the below the staff were friendly and very helpful
Friendly staff very good (Craig Gommo) speed of work
Friendly staff reasonable price
Polite friendly service and very efficient
The cost of the tyres fast service the staff were very people friendly made sure my car was safe to drive
They are always polite and courteous the manager keeps customers informed of progress or any problems
Excellent service at a reasonable price Craig Gommo and his staff are top notch recommend a pay rise
Work completed as requested customer service was very good
MICHAEL
Staff helpful efficient
General excellence of service and prices
Prompt service and advice
Royston
Product availability and workmanship
stephen
Reasonable price, excellent service from polite knowledgeable staff