National Tyres and Autocare Worcester RoadKidderminster DY10 1HY UK Phone: 01562 823 389
OPENING HOURS: Monday - Friday: 8.30am - 6.00pmSaturday: 8.30am - 5pm
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Tyres KIDDERMINSTER | Exhausts KIDDERMINSTER | Oil Change KIDDERMINSTER Brakes KIDDERMINSTER | Car Batteries KIDDERMINSTER
Branch listing created by Mike Bourne
Branch Experience 4.8 out of 5
325 review(s) of Kidderminster
Kidderminster branch very quick and professional.
Rating 5 out of 5
Jenny
The staff were very friendly and welcoming
LIZ
Had 2 new tyres fitted , mark was very welcoming and friendly , nothing was to much trouble , my car had failed mot he even sorted /ordered the part I needed which I’ve booked in for next week to be done .. excellent service ! Keep up the good work guys . Will definitely use again in future 😊
Veronica
Couldn't see my car being worked on from the waiting area
Rating 4.5 out of 5
Philip
Very clean, lovely staff!
Catherine
There was no sales pressure just straight forward information on what was required and advice on safety recommendations. The guys we’re polite and the work was carried out very professionally. Highly recommended.
John
Mark Ashcroft is a credit to your company, he is freindly, efficient and goes the extra mile to be helpfull and informative.
Bernie
Experienced, friendly staff advised the best action for me to take.
Brenda
Really good service mark Ashcroft is brilliant
Emma
tyre problem looked at and fixed very efficiently
ANTONY
Very quick, helpful and quality service
Tom
Exceptional service from all staff, helpful and willing to go the extra mile for customers.
June
Great service & friendly staff
Alex
from the moment i entered the branch i felt welcome .the price was good,in stock,and could be done swiftly
colin
The staff were extremely helpful and very friendly and did an excellent job. Very happy I chose to use national tyres today.
Roy
Grate staff
Wayne
Excellent service from the two guys, even though they were running around, dealing with other customers and phone calls.
Colin
The staff were very helpful
Sally
Very helpful and polite,
Knowledgable,polite and efficient.
Derek
Visited today to have two tyres fitted and tracking done was greeted by Daniel at reception very impressed with the way I was greeted very polite and explained everything to me and how long it would be had a e-mail to say tyres i chose where our of stock but they had another make i was put through to Kidderminster branch and they said i could go a day early as they had a free slot later that day also the fitter done a excellent job it is the customer service that impresses me with national tyres not the price never go anywhere else
Kenneth
Excellent service. Very friendly and efficient.
Susan
It was done while I was there. It was very quick, the manager mark we very friendly he priced it all up for me asking me if I wanted a guarantee I didn’t know what that meant so he explained it all to me i was more than happy so I had the guarantee and was shown to the waiting room. When it was all done the man who fitted my tyres Rhys came and got me showing me the new tyres he was very friendly. I paid for my tyres and was on my way
Katie
Fast, efficient, friendly service !
Robert
Superb. Friendly. They showed me everything they did. Really great.
Greg
Very friendly
Lucinda
I made an appointment for 3.0.clock today and when I arrived, the car was put straight onto the ramps and work started. They also checked the tracking which was out, so that was rectified as well.
Very friendly and efficient staff
Gregory
Really easy and pleasant from start to finish
Stuart
I recently had to have a puncture repair at Kidderminster Branch, on the Worcester road. I found the staff at this branch (Dan, Mara and Rhys) to be extremely helpful, knowledgeable and very professional providing excellent customer service. I would recommend them to any potential customer.
Extremely freindly helpfull staff who took the trouble to be accommodating, informative and quick in delivering a service and thats something you dont come across much these days.
VERY FRIENDLY and in person very considerate
PHIL
I was served by a very helpful and polite man, i was very impressed by his manner.
Laura
Always had great service from the Kidderminster branch
I had a new front tyre and front discs and pads fitted in under 1 hour. Paul the Manager and Jim the fitter were excellent , they showed me and explained the issues my car had in plain English. I will definitely use these Guy's againl
ROGER
Staff were courteous, efficient and helpful
Jennifer
My problem was very quickly diagnosed and feedback given to me on what was needed and a price range in an easy to understand manner. Both the workmanship and customer relationship was excellent.
David
Good friendly service
Rating 4 out of 5
The staff at the Kidderminster branch were really professional and helpful and sorted out my issue really quickly. They were really polite and friendly.
Corinne
Very polite, efficient and carried out work as expected
Marvyn
Excellent Job, brakes now give greater reassurance. Zac Capewell is an excellent technician, very professional, friendly and would recommend him to anyone.
Friendly staff, quick and efficient service. Good customer service
Jay
always good value, with friendly staff
Excellent servise
Russell
manger on duty was very good and friendly and knew he's stuff .
Anonymous
Efficiency by booking an appointment and then being seen on time.
Friendly efficient service. The site is easily accessible with ample parking. Good waiting area and offered coffee.
Very friendly staff..very helpful and good prices
Very helpful. Clear prices.
Helpful, friendly and dealt with quickly and professionally.
Helpful, polite staff and fast service.
No fuss or mess, Very helpful
I have given a 10 because of the friendly and efficient service received.
JOHN
Professional branch manager. Quick work and repair, always vouchers available. Clean workshop and quality oil, filter and tyres used.
Chan
Professional staff good prise's
excellent service, price, friendly staff
All round good experience, manager had good knowledge of the products, staff did their jobs quickly and professionaly. Well pleased.
Quick, professional and very competitively priced service.
Chris
Fast, friendly and very professional. Thanks to Rhys Hall Branch Manager at Kidderminster
Excellent service
Friendly and efficient service
Rhys Hall, the manager & his colleague, both showed a real concern today trying to find my phantom puncture, Its so nice to see this sort of enthusiasm in todays world. I did require a new tyre, so he jumped into his car and drove a 25 mile round trip to Worcester to fetch one for me, these lads do need a mention for there performance, they are both a credit to your company, Dave Hinton
Competitive prices Friendly and efficient staff Peace of mind in dealing with a large company
Nigel
Very helpful and informative
Olivia
Good quick service
Efficient and friendly staff
Friendly staff Good advice
Because there was no waiting queue.
First class service friendly staff
brian
First class service and very friendly staff.
Called in on off chance, speedy service and special offers were promoted. Excellent service...
Very quick to order parts and very good service..
Professional and quick
Polite and quick service
Carl
best customer service, friendly staff
FAST, EFFICIENT AND POLITE SERVICE. VERY REASONABLY PRICED!!! THANK YOU NATIONAL TYRES
Great service
Clear pricing, regular updates from the staff
good service
pauline
Both Michael and Kyle were superb. They provided a new tyre, fitted it to my wheel, fitted that wheel to the offside front and then put the original offside front wheel in the spare position. Finally they jump started my vehicle because the battery was low. They made the entire process a pleasure!
helpful
speedy service
pleasant shopping experience
wj
Helpful staff and efficient
once again excellant service and confirmed I had a problem causing some rumbling sounds, provided good quote and advice
Very convenient process and professional staff
Scott
quality of workmanship,professionalism,
grey
High standard service.
very proffessional advice and service
prices are always good and staff very helpful
Lesley
Paddy the fitter was professional, easy to talk to, had a sense of humour and made the visit very eay.
Fast efficient friendly service.
Great service and good price
The manager who was from Worcester branch but helping out at kiddiminster was fantastic and got me back on the road within 30mins.
good staff and good price
george
Very good customer service , information and general helpful attitude By Lee and zack to ensure that my car was roadworthy and legal
Mark
they fitted my tyres straight away and gave me a really good bargin for my brakes
excellant service, value, and friendly staff
Customer service was excellent.
Good Service
Good reliable service and quality.
Seem to be able to trust their advice
Trevor
Friendly, courteous and knowledgeable staff. Competitive prices. Great service
every time i go to my local branch always get excellent service
Steve
straight honest approach with good prices and good deals.
Lee
For us in at short notice and friendly staff
H
Good and friendly service. Disappoint only accept printed discount voucher not electronic
Staff was very professional, helpful and very polite
once again excellant business offering
once again excellant with everything - well done
Excellent service, good advice, prompt fitting
courtesy of staff and service
Efficient, friendly and want to help
Excellent Service
First class friendly and efficient service
Work carried out quickly with pleasant attitude also very willing to spend time giving helpful advice
the price was perfect
They could sort my brakes out there and then, told me of other issues that will need doing at some point in the future as well.
Staff are always very helpful, excellent service and competitive price
I am always very pleased with the service given and the prices charged and the time it takes
Staff pleasant, very obliging and efficient.
Quality of service
Always helpful and do a good professional job
Richard
Cheapest price in area
great service, friendly staff, good prices
Fast efficient service, friendly and a very reasonable price.
Really quick and efficient service. Staff were helpful and explained everything to me. Price was a little more than I expected which is why it wasn't a 10 but still very happy.
I needed a new battery & when I phoned in Lee gave me a quote said they had one in & when I arrived got it fitted in no time .
prompt and friendly service
excellant friendly staff, great to visit and wait - I bring my book its a please paying - could do with a drinks machine
friendly knowlegable stass
Professional, efficient and friendly service at a great price.....not worth doing it myself! Very helpful in pointing out specific issues with car outside of the main work. Welcoming and enthusiastic staff take a real interest in the job.
excellent prompt service
quick professional and polite
quick, polite efficient service at a fair price
Friendly speedy service and not pushing unwanted repairs or products
Service very friendly and helpfull, clean premises, quick and very satisfactory
Competitive price and willingness to help.
Pleased with service provided
Good quality service
Very professional service
The price was very competitive and the service provided by Zach Caldwell was very friendly, efficient and informative.
Friendly staff good price
Friendly and prompt service. Arranged for the parts to be delivered that they didn't have originally and booked us in.
fair prices, availability, speed of completing jobs
Price quoted was the price we paid, helpful staff and quickly fitted.
I was most impressed with the speed and friendliness of the service provided
VERY PROMPT EFFICIENT AND FRIEDLY SERVICE
Good friendly service.
Found the staff very accommodating and fitted me in quickly when I was short of time. Professional service. Very impressed. (Kidderminster Branch)
Excellent and courteous service plus free advice. Cannot fault the experience.
Martin
Good service and being helpful
Kept we'll informed and dealer could match internet price
Efficency
Good but not entirely clear on time scale of job price was really good though
I received some honest and professional advice from Warren at Kidderminster on Wednesday 16th April. This was after visiting Kwik Fit who were unable to diagnose a fault.
Friendly and helpful staff
Terence
Excellent Service! Your Colleague Warren Freeman knows the importance of Customer Loyalty Well Done!
M
Excellently trained staff, very helpful, respectful and polite. Nothing too much trouble. Car ready when promised. Very clean and tidy waiting area.
Excellent service.
Gary
The centre manager at Kidderminster, sourced tyres for me, outside of the tyre fitment policy, but ensured they were accepted by Leasedrive Velo, The reason I went to the centre was I had wasted most of the morning at Kwik Fit, Who could have done what Warren did but were not prepared to give to real customer support. Whilst I was in the centre a young lady came in to have her tyres changed and the centre manager identified that her brake disks and pads needed changing and also ensured a favourable cost for the change was approved. Please ensure my appreciation for the service given is recognised appropriately I would prefer my £10 Voucher is given in real money to all the fitters on site in recognition of all their efforts in achieving excellent customer support I will ensure my collegues are aware of your excellent service I would like confirmation from the regional manager that appropriate recognition has been given, my email address is steve.dongworth@lrqa.com
Fab service and customer care
The Staff were friendly,professional, clean premises, had the part in stock, fitted very quickly
Competitive price and good customer service.
the man who helped me was very helpful and friendly
handy to get to, staff helpful and courteous.
Good service, efficient, polite.
Very helpful, and helped me to choose the best tyres, very friendly staff! And were happy to help immediately . Very pleased with the service I was given.
Hollie
Staff were helpful and friendly and resolved issues well
Prompt and efficient service at competitive price
Always do a good job, friendly staff
Excellent service,friendly staff,keen price
Good service and professional
Friendly and Efficient Service
I found the sevice and very fiendly, and employees knowledge goo.
great service, friendly staff
Telephone enquiry was positive and helpful. On arrival I was welcomed and invited into sitting room. I was told I would have to wait about 10 minutes, but it was significantly longer than this. The price was competitive. The online voucher for battery was helpful. The staff were very courteous.
Price promise, polite staff with clean waiting room. The staff gave professional service which was above and beyond expectations.
ALL ROUND VERY GOOD SERVICE FRIENDLY STAFF
EXCELLANT SERVICE, FRIENDLY STAFF, RELAXED WAITING
Value for money, clean premises, helpful staff, speedy service, voucher scheme.
The honesty of the staff. Ie.. John Turner at Kidderminster was honest when it came to telling me my Punctured tyre could be fixed, instead of telling me I would need a brand new tyre. Also the speed of the person when fixing my tyre. 1st Class.
Fast, friendly, reliable service Quality tyres fitted with knowledge at reasonable prices
Very helpful staff, good service
Customer service from John Turner at the Kidderminster branch was excellent
Good service/friendly helpful staff
Great service and price
james
Cheap Fast professional service
Karl
Good price quick service and genuinely friendly staff
The staff were friendly and the work was done efficiently
Lynsey
Good service, keen price, local depot.
Price and service
pleased
Fair price and efficient service
Very friendly, professional service and they squeezed me in at 5:30pm :-)
efficient service,competitive prices,friendly and helpful manager at your Kidderminster branch
great friendly staff
I couldn't fault the service. Friendly & helpful and good price for the tyres that I needed with no hidden extras.
staff are always helpful and they carry out the work swiftly. The manager, Paul Hickinbottom is very polite and helpful.
THE MEMBER OF STAFF I DEALT WITH WAS VERY HELPFUL AND APPROACHABLE.
very helpful and good price
DES
Professional, friendly service. Honest assessment of problems and cost.
Fast and efficient service, prices were competitive and the staff were helpful.
grest manager and team
Fast & friendly service, whilst being totally professional.
Excellent service on recent visit.
CLEAR ON PRICE, CLEAR ON WAIT TIME, SUGGESTED A TIME OF DAY THAT WOULD MEAN LESS WAIT, OFFERED TO CALL WHEN THE CAR WAS READY, WAITING ROOM, TOILET
great manager Paul Hickinbottom @ Kidderminster
Great place for me and wifee to relax and enjoy cup of coffee/tea, read the paper, have a sandwich while we wait an excellant professional service and value for money from Paul and his team @ Kidderminster branch.
good customer service, fair prices, service within reasonable time
Excellent service, fast professional but friendly staff, great value for money. Free coffee!
First time I have been there and impressed with the staff and the speed of service
Good price and service
Paul
Very friendly customer focused staff with a relaxing experience while waiting for all round professional service.
Chetan
VERY FRIENDLY, KNOWLEDGABLE AND CARING ATTENTION TO CUSTOMER NEEDS BY STAFF
Very professional, friendly & polite service.
friendly and helpful staff. Competitive prices
Fantastic customer service
Friendly polite and efficient staff I travel 20 miles there and back for this even though I could go to somewhere else nearer to hom
What I wanted was available at a good price
Efficient service
they had the tyres that would fit my car in stock, a good price and i was able to complete everything reasonably quickly
Helpful staff and keen prices special mention to James Webley branch manager doing a fine job
Friendle, polite and efficient staff. I travel 20 miles there and back for this evan though I could go to somewhere else nearer to home. Paul Hickinbottom great guy.
They were very helpful, did a good job and gave good quotes however I did have to wait for longer than they said.
As ticked below plus being pleasant although under pressure
We have found them the most helpful and quick in our area
Prompt polite and reliable service
Prompt polite service very good service and staff
Friendly quick service not pressured into having more work done good advice
Friendly efficient good workmanship availability of product
Because I find the staff friendly and accommodating the price is right
Courtesy of staff availability of product rquired staff knowledge
Rating 3.5 out of 5
The staff were so friendly and told me everything they were doing
Quick efficient service with excellent advice
Customer service
Clean facilities waiting room prompt service
Very friendly efficient and reasonably priced
Friendly staff
Good service
Amanda
Honest and helpful service
Pleasant staff good price charged short waiting time
Competitive prices friendly quick service
Quick efficient service at competitive price
Good friendly service very helpful and polite
Excellent quick good value service from all Kidderminster staff
Vicky
Because the staff are very helpful and polite
michael
They were very quick and efficient
trevor
Very friendly efficient and personal service
Fast friendly service at a competitive price
Good service price fine with discount
Good service attention to detail friendly
Very helpful and flexible service
Polite helpful great manner a credit to your company this is the first time I have used your company thank to your staff and product value for money it will not be the last
Good job done as usual but short staffed today so long waiting time
Peter
Experience and professionalism of staff and price I was also given unbiased and helpful advice by very friendly staff
Good price good service
Locality and service
Good service price match/discounts especially good online discount voucher scheme
Good service reasonable prices friendly staff
Quick response to puncture inspection request (no appointment) friendly staff good price for new tyre no hidden extras
Prompt and good service
Service was very good
paul
Staff were polite friendly helpful and informative very efficient and obliging
Excellent service all round
Advice given courteous staff
Personal and friendly yet professional approach
Had the tyres we wanted in stock and a really good price
Very good service quick friendly staff and good quality products at good prices
Very polite phone manner attended quickly good price
Tyres were booked via the internet, very friendly no hassel
anthony
Very friendly and helpful extremely courteous
Pleasant professional service at the right price
good professional advice
Very prompt service very friendly and professional
Good prompt service competative price helpful staff
your prices appear to be very competitiveand the fitting of my tyre was free and speedy