National Tyres and Autocare Kidderminster

Staff went above and beyond to get the job done. Only had two tyres in stock but managed to sort from another store so I could get back to work. Great customer focus care.

Darren

friendly and efficient staff

helen

Mark was extremy helpful and knowledgable and happy to take me through everything that was needed to be done. He also explained the payment asssist process and didn't presssure me at all.

Carly

Kept me informed

Norman

Quick and efficient,

Adam

The experience was great

Malgorzata

Very helpful & friendly & Experience

Wendy

The branch I used (Kidderminster) is not my nearest branch, but I find the service so good here I travel the extra distance. There is a professional, polite atmosphere here that immediately registers. The staff are just plain nice. What else can I say.

Martin

As soon as I pulled in my tyres were ready and they started to fit they were good lads I will be coming back

Dave

Really helpful, explained to me what needed doing and let me watch. Quality job

Elijah

Great service

Mick

The guys at national tyres Kidderminster, are super helpful and really friendly!

Gianni

Mark ,Rhys and grant were the guys that sorted my van out after the west brom branch didnt fit parts correctly. Leaving bolts hanging out finger tight , They also didnt track it when they said they had , the three lads at the kiddiminster went all they way they could to get my van back to a suitable state and safe to drive they even offered me drinks and gave me somewhere to wait. TOP GUYS DOWN AT KIDDY!

Daniel

Showed me the problems on the screen with the tracking on my car and also showed. Me how warn my brakes were and his recommendation on getting them sorted sooner rather than later.

Linda

Very friendly and informative - got some really good advice and was updated on the tyre guarantee scheme. Will now look to come direct instead of using a web provider

Simon

Very helpful manager, but engineer I first asked for a quote could not offer the website prices and I was sent away to order online. There was an issue with the app that twice changed the tyre size meant I ordered the incorrect size. The manager resolved this very quickly with the web team and I paid a small difference to the deal done.

Daren

Very helpful and friendly quick turn around time

Martin

great service by your staff. very quick to change my tyres. Many thanks

Nigel

all staff were very helpful, very speedy work to my car

Nigel

They Kidderminster Branch went above and beyond. The Branch Manager was quick and chatting, and even helped to remove all my wheel locks and the Key was about to break so removed them for me at the same time as fitting my flat tyre. very good service

Ben

Had 2 tyres fitted and my front and rear wheel alignment done, very impressed with the equipment used to do the alignment clearly money has been spent to deliver such a accurate result my steering wheel has never been straight and now it’s smack on.

Colin

Needed a new tyre as mine had side wall damage, was in and out in a flash and the price was better than other tyre shops in the area

Colin

Had 2 tyres replaced at the Kidderminster branch have to say got to be the best place to go in Kidderminster, good prices and really quick and efficient, really friendly staff they are a real credit to the company.

Robin

Great service very friendly would would recommend

Colin

Great service would recommend

Adam

Had a puncture repaired great quick service

Stuart

Been to Quick Fit who told me the tyre could not be repaired and tryed to sell me a tyre, thought I would try national tyres to see if they said the same instead they fixed my tyre puncture very happy Mark was very friendly and knowledgeable I would recommend to all my friends.

Elaine

Had all four wheels balanced got car straight in great guys would recommend

Darren

Very quick service great job

Shaun

Very friendly staff will highly recommend to family and friends, keep up the good work lads

Dave

Very friendly got good service

Rosemary

Nice bunch of lads professional, friendly with a sense of humour

Peter

Really helpful and approachable.

Jo

Had new front tyres fitted on my car and tracking done, great service advised me on other faults on my car. No hard sell would recommend to friends and family

Tracy

Very welcoming and fast service

Colin

Popped into branch on Christmas Eve and was served by Rhys and grant brilliant service highly recommend

Robin

Very polite very helpful will be using again and recommend to family and friends

Charles

Very helpful friendly and professional. Great service!

Sue

Extremely friendly, kept us briefed on everything being done, worked efficiently & explained everything. Brilliant!

Andrew

Reece and mark were great!

Mike

This is the second time I have used the services of National tyres Kidderminster. In my opinion they out perform all of the competition. Today I booked a new battery to be fitted onto my daughters car. It was in and out within 20 minutes. I had a previous similar experience when they undertook a tyre puncture for my wife. Absolutely spot on. The branch manager clearly gets customer requirements and delivery of service.

Milly

Friendly staff. Hassle free experience. Quick service, very pleased.

Martin

excellent service quick and efficient

Andrew

Polite friendly service

Paul

The Team were very polite and professional

Emma-Jane

Service was excellent and done in an hour

Hayden

Kidderminster branch very quick and professional.

Jenny

The staff were very friendly and welcoming

LIZ

Had 2 new tyres fitted , mark was very welcoming and friendly , nothing was to much trouble , my car had failed mot he even sorted /ordered the part I needed which I’ve booked in for next week to be done .. excellent service ! Keep up the good work guys . Will definitely use again in future 😊

Veronica

Couldn't see my car being worked on from the waiting area

Philip

Very clean, lovely staff!

Catherine

There was no sales pressure just straight forward information on what was required and advice on safety recommendations. The guys we’re polite and the work was carried out very professionally. Highly recommended.

John

Mark Ashcroft is a credit to your company, he is freindly, efficient and goes the extra mile to be helpfull and informative.

Bernie

Experienced, friendly staff advised the best action for me to take.

Brenda

Really good service mark Ashcroft is brilliant

Emma

tyre problem looked at and fixed very efficiently

ANTONY

Very quick, helpful and quality service

Tom

Exceptional service from all staff, helpful and willing to go the extra mile for customers.

June

Great service & friendly staff

Alex

from the moment i entered the branch i felt welcome .the price was good,in stock,and could be done swiftly

colin

The staff were extremely helpful and very friendly and did an excellent job. Very happy I chose to use national tyres today.

Roy

Grate staff

Wayne

Excellent service from the two guys, even though they were running around, dealing with other customers and phone calls.

Colin

The staff were very helpful

Sally

Very helpful and polite,

Sherry

Knowledgable,polite and efficient.

Derek

Visited today to have two tyres fitted and tracking done was greeted by Daniel at reception very impressed with the way I was greeted very polite and explained everything to me and how long it would be had a e-mail to say tyres i chose where our of stock but they had another make i was put through to Kidderminster branch and they said i could go a day early as they had a free slot later that day also the fitter done a excellent job it is the customer service that impresses me with national tyres not the price never go anywhere else

Kenneth

Excellent service. Very friendly and efficient.

Susan

It was done while I was there. It was very quick, the manager mark we very friendly he priced it all up for me asking me if I wanted a guarantee I didn’t know what that meant so he explained it all to me i was more than happy so I had the guarantee and was shown to the waiting room. When it was all done the man who fitted my tyres Rhys came and got me showing me the new tyres he was very friendly. I paid for my tyres and was on my way

Reece

Fast, efficient, friendly service !

Robert

Superb. Friendly. They showed me everything they did. Really great.

Greg

Very friendly

Lucinda

I made an appointment for 3.0.clock today and when I arrived, the car was put straight onto the ramps and work started. They also checked the tracking which was out, so that was rectified as well.

John

Very friendly and efficient staff

Gregory

Really easy and pleasant from start to finish

Stuart

I recently had to have a puncture repair at Kidderminster Branch, on the Worcester road. I found the staff at this branch (Dan, Mara and Rhys) to be extremely helpful, knowledgeable and very professional providing excellent customer service. I would recommend them to any potential customer.

John

Extremely freindly helpfull staff who took the trouble to be accommodating, informative and quick in delivering a service and thats something you dont come across much these days.

Bernie

VERY FRIENDLY and in person very considerate

PHIL

I was served by a very helpful and polite man, i was very impressed by his manner.

Laura

Always had great service from the Kidderminster branch

John

I had a new front tyre and front discs and pads fitted in under 1 hour. Paul the Manager and Jim the fitter were excellent , they showed me and explained the issues my car had in plain English. I will definitely use these Guy's againl

ROGER

Staff were courteous, efficient and helpful

Jennifer

My problem was very quickly diagnosed and feedback given to me on what was needed and a price range in an easy to understand manner. Both the workmanship and customer relationship was excellent.

David

Good friendly service

David

The staff at the Kidderminster branch were really professional and helpful and sorted out my issue really quickly. They were really polite and friendly.

Corinne

Very polite, efficient and carried out work as expected

Marvyn

Excellent Job, brakes now give greater reassurance. Zac Capewell is an excellent technician, very professional, friendly and would recommend him to anyone.

ANTONY

Friendly staff, quick and efficient service. Good customer service

Jay

always good value, with friendly staff

ANTONY

Excellent servise

Russell

Excellent servise

Russell

manger on duty was very good and friendly and knew he's stuff .

Anonymous

Efficiency by booking an appointment and then being seen on time.

Anonymous

Friendly efficient service. The site is easily accessible with ample parking. Good waiting area and offered coffee.

Anonymous

Very friendly staff..very helpful and good prices

Anonymous

Very helpful. Clear prices.

Anonymous

Helpful, friendly and dealt with quickly and professionally.

Anonymous

Helpful, polite staff and fast service.

Anonymous

Helpful, polite staff and fast service.

Anonymous

No fuss or mess, Very helpful

Anonymous

I have given a 10 because of the friendly and efficient service received.

JOHN

Professional branch manager. Quick work and repair, always vouchers available. Clean workshop and quality oil, filter and tyres used.

Chan

Professional staff good prise's

Anonymous

excellent service, price, friendly staff

ANTONY

All round good experience, manager had good knowledge of the products, staff did their jobs quickly and professionaly. Well pleased.

Anonymous

Quick, professional and very competitively priced service.

Chris

Fast, friendly and very professional. Thanks to Rhys Hall Branch Manager at Kidderminster

Anonymous

Excellent service

Anonymous

Friendly and efficient service

Anonymous

Rhys Hall, the manager & his colleague, both showed a real concern today trying to find my phantom puncture, Its so nice to see this sort of enthusiasm in todays world. I did require a new tyre, so he jumped into his car and drove a 25 mile round trip to Worcester to fetch one for me, these lads do need a mention for there performance, they are both a credit to your company, Dave Hinton

Anonymous

Competitive prices Friendly and efficient staff Peace of mind in dealing with a large company

Nigel

Very helpful and informative

Olivia

Good quick service

Olivia

Efficient and friendly staff

Anonymous

Friendly staff Good advice

Anonymous

Because there was no waiting queue.

Anonymous

First class service friendly staff

brian

First class service and very friendly staff.

brian

Called in on off chance, speedy service and special offers were promoted. Excellent service...

Anonymous

Very quick to order parts and very good service..

Anonymous

Professional and quick

Christopher

Polite and quick service

Carl

best customer service, friendly staff

ANTONY

FAST, EFFICIENT AND POLITE SERVICE. VERY REASONABLY PRICED!!! THANK YOU NATIONAL TYRES

Anonymous

Great service

Anonymous

Clear pricing, regular updates from the staff

Anonymous

good service

pauline

Both Michael and Kyle were superb. They provided a new tyre, fitted it to my wheel, fitted that wheel to the offside front and then put the original offside front wheel in the spare position. Finally they jump started my vehicle because the battery was low. They made the entire process a pleasure!

Anonymous

helpful

Anonymous

speedy service

ANTONY

pleasant shopping experience

wj

Helpful staff and efficient

Anonymous

once again excellant service and confirmed I had a problem causing some rumbling sounds, provided good quote and advice

ANTONY

Very convenient process and professional staff

Scott

quality of workmanship,professionalism,

grey

High standard service.

Anonymous

Excellent service

Anonymous

very proffessional advice and service

Wayne

prices are always good and staff very helpful

Lesley

Paddy the fitter was professional, easy to talk to, had a sense of humour and made the visit very eay.

Anonymous

Fast efficient friendly service.

Anonymous

Great service and good price

Anonymous

The manager who was from Worcester branch but helping out at kiddiminster was fantastic and got me back on the road within 30mins.

Anonymous

good staff and good price

george

Very good customer service , information and general helpful attitude By Lee and zack to ensure that my car was roadworthy and legal

Mark

they fitted my tyres straight away and gave me a really good bargin for my brakes

Anonymous

excellant service, value, and friendly staff

ANTONY

Customer service was excellent.

Anonymous

Good Service

Anonymous

Good reliable service and quality.

Anonymous

Seem to be able to trust their advice

Trevor

Friendly, courteous and knowledgeable staff. Competitive prices. Great service

Chris

every time i go to my local branch always get excellent service

Steve

straight honest approach with good prices and good deals.

Lee

For us in at short notice and friendly staff

H

Good and friendly service. Disappoint only accept printed discount voucher not electronic

Anonymous

Staff was very professional, helpful and very polite

Anonymous

Great service

Christopher

once again excellant business offering

ANTONY

once again excellant with everything - well done

ANTONY

Excellent service, good advice, prompt fitting

Anonymous

courtesy of staff and service

Anonymous

Efficient, friendly and want to help

Christopher

Excellent Service

John

First class friendly and efficient service

Anonymous

Work carried out quickly with pleasant attitude also very willing to spend time giving helpful advice

Anonymous

the price was perfect

Anonymous

They could sort my brakes out there and then, told me of other issues that will need doing at some point in the future as well.

Anonymous

Staff are always very helpful, excellent service and competitive price

Emma

I am always very pleased with the service given and the prices charged and the time it takes

Anonymous

Staff pleasant, very obliging and efficient.

Anonymous

Quality of service

Anonymous

Always helpful and do a good professional job

RICHARD

Cheapest price in area

Anonymous

great service, friendly staff, good prices

ANTONY

Fast efficient service, friendly and a very reasonable price.

Clive

Really quick and efficient service. Staff were helpful and explained everything to me. Price was a little more than I expected which is why it wasn't a 10 but still very happy.

Anonymous

I needed a new battery & when I phoned in Lee gave me a quote said they had one in & when I arrived got it fitted in no time .

Anonymous

prompt and friendly service

Anonymous

excellant friendly staff, great to visit and wait - I bring my book its a please paying - could do with a drinks machine

ANTONY

friendly knowlegable stass

ANTONY

Professional, efficient and friendly service at a great price.....not worth doing it myself! Very helpful in pointing out specific issues with car outside of the main work. Welcoming and enthusiastic staff take a real interest in the job.

Chris

excellent prompt service

Simon

quick professional and polite

Anonymous

quick, polite efficient service at a fair price

Anonymous

Friendly speedy service and not pushing unwanted repairs or products

Anonymous

Service very friendly and helpfull, clean premises, quick and very satisfactory

Anonymous

Competitive price and willingness to help.

Anonymous

Pleased with service provided

Anonymous

Good quality service

Anonymous

Very professional service

Anonymous

The price was very competitive and the service provided by Zach Caldwell was very friendly, efficient and informative.

Nigel

Friendly staff good price

Ray

Friendly and prompt service. Arranged for the parts to be delivered that they didn't have originally and booked us in.

Anonymous

fair prices, availability, speed of completing jobs

Anonymous

Price quoted was the price we paid, helpful staff and quickly fitted.

Anonymous

I was most impressed with the speed and friendliness of the service provided

Anonymous

VERY PROMPT EFFICIENT AND FRIEDLY SERVICE

ANTONY

Good friendly service.

Anonymous

Found the staff very accommodating and fitted me in quickly when I was short of time. Professional service. Very impressed. (Kidderminster Branch)

Anonymous

Excellent service

Anonymous

Excellent and courteous service plus free advice. Cannot fault the experience.

martin

Good service and being helpful

Anonymous

Kept we'll informed and dealer could match internet price

Carl

Efficency

Anonymous

Good but not entirely clear on time scale of job price was really good though

Anonymous

I received some honest and professional advice from Warren at Kidderminster on Wednesday 16th April. This was after visiting Kwik Fit who were unable to diagnose a fault.

Anonymous

Friendly and helpful staff

Anonymous

Quality of service

Terence

Excellent Service! Your Colleague Warren Freeman knows the importance of Customer Loyalty Well Done!

Moss

Excellently trained staff, very helpful, respectful and polite. Nothing too much trouble. Car ready when promised. Very clean and tidy waiting area.

Anonymous

Excellent service.

Gary

The centre manager at Kidderminster, sourced tyres for me, outside of the tyre fitment policy, but ensured they were accepted by Leasedrive Velo, The reason I went to the centre was I had wasted most of the morning at Kwik Fit, Who could have done what Warren did but were not prepared to give to real customer support. Whilst I was in the centre a young lady came in to have her tyres changed and the centre manager identified that her brake disks and pads needed changing and also ensured a favourable cost for the change was approved. Please ensure my appreciation for the service given is recognised appropriately I would prefer my £10 Voucher is given in real money to all the fitters on site in recognition of all their efforts in achieving excellent customer support I will ensure my collegues are aware of your excellent service I would like confirmation from the regional manager that appropriate recognition has been given, my email address is steve.dongworth@lrqa.com

Anonymous

Fab service and customer care

Anonymous

The Staff were friendly,professional, clean premises, had the part in stock, fitted very quickly

Anonymous

Competitive price and good customer service.

Anonymous

the man who helped me was very helpful and friendly

Anonymous

handy to get to, staff helpful and courteous.

Anonymous

Good service, efficient, polite.

Anonymous

Very helpful, and helped me to choose the best tyres, very friendly staff! And were happy to help immediately . Very pleased with the service I was given.

Hollie

Staff were helpful and friendly and resolved issues well

Rob

Prompt and efficient service at competitive price

Anonymous

Always do a good job, friendly staff

ANTONY

Excellent service,friendly staff,keen price

Anonymous

Good service and professional

Anonymous

Friendly and Efficient Service

Anonymous

I found the sevice and very fiendly, and employees knowledge goo.

Anonymous

great service, friendly staff

ANTONY

Telephone enquiry was positive and helpful. On arrival I was welcomed and invited into sitting room. I was told I would have to wait about 10 minutes, but it was significantly longer than this. The price was competitive. The online voucher for battery was helpful. The staff were very courteous.

Richard

Price promise, polite staff with clean waiting room. The staff gave professional service which was above and beyond expectations.

Anonymous

ALL ROUND VERY GOOD SERVICE FRIENDLY STAFF

ANTONY

EXCELLANT SERVICE, FRIENDLY STAFF, RELAXED WAITING

ANTONY

Value for money, clean premises, helpful staff, speedy service, voucher scheme.

Anonymous

The honesty of the staff. Ie.. John Turner at Kidderminster was honest when it came to telling me my Punctured tyre could be fixed, instead of telling me I would need a brand new tyre. Also the speed of the person when fixing my tyre. 1st Class.

Anonymous

Fast, friendly, reliable service Quality tyres fitted with knowledge at reasonable prices

Anonymous

Very helpful staff, good service

Anonymous

Customer service from John Turner at the Kidderminster branch was excellent

Anonymous

Good service/friendly helpful staff

Anonymous

Great service and price

james

Cheap Fast professional service

Karl

Good price quick service and genuinely friendly staff

Anonymous

The staff were friendly and the work was done efficiently

Lynsey

Good service, keen price, local depot.

John

Price and service

Anonymous

pleased

Anonymous

Fair price and efficient service

Richard

Very friendly, professional service and they squeezed me in at 5:30pm :-)

Anonymous

efficient service,competitive prices,friendly and helpful manager at your Kidderminster branch

Anonymous

great friendly staff

Anonymous

Price and service

Anonymous

I couldn't fault the service. Friendly & helpful and good price for the tyres that I needed with no hidden extras.

Anonymous

staff are always helpful and they carry out the work swiftly. The manager, Paul Hickinbottom is very polite and helpful.

Anonymous

THE MEMBER OF STAFF I DEALT WITH WAS VERY HELPFUL AND APPROACHABLE.

Anonymous

very helpful and good price

Des

Professional, friendly service. Honest assessment of problems and cost.

Anonymous

Fast and efficient service, prices were competitive and the staff were helpful.

Anonymous

grest manager and team

Anonymous

Fast & friendly service, whilst being totally professional.

Anthony

Excellent service on recent visit.

Anonymous

CLEAR ON PRICE, CLEAR ON WAIT TIME, SUGGESTED A TIME OF DAY THAT WOULD MEAN LESS WAIT, OFFERED TO CALL WHEN THE CAR WAS READY, WAITING ROOM, TOILET

Anonymous

great manager Paul Hickinbottom @ Kidderminster

Anonymous

Great place for me and wifee to relax and enjoy cup of coffee/tea, read the paper, have a sandwich while we wait an excellant professional service and value for money from Paul and his team @ Kidderminster branch.

Anonymous

good customer service, fair prices, service within reasonable time

Anonymous

Excellent service, fast professional but friendly staff, great value for money. Free coffee!

Anthony

First time I have been there and impressed with the staff and the speed of service

Anonymous

good service

Anonymous

Good price and service

Paul

Very friendly customer focused staff with a relaxing experience while waiting for all round professional service.

Anonymous

Great service

Chetan

VERY FRIENDLY, KNOWLEDGABLE AND CARING ATTENTION TO CUSTOMER NEEDS BY STAFF

Anonymous

Very professional, friendly & polite service.

Anonymous

friendly and helpful staff. Competitive prices

Anonymous

friendly and helpful staff. Competitive prices

Anonymous

Fantastic customer service

Anonymous

Friendly polite and efficient staff I travel 20 miles there and back for this even though I could go to somewhere else nearer to hom

Anonymous

What I wanted was available at a good price

John

Efficient service

Anonymous

they had the tyres that would fit my car in stock, a good price and i was able to complete everything reasonably quickly

Anonymous

Helpful staff and keen prices special mention to James Webley branch manager doing a fine job

Anonymous

Friendle, polite and efficient staff. I travel 20 miles there and back for this evan though I could go to somewhere else nearer to home. Paul Hickinbottom great guy.

Anonymous

They were very helpful, did a good job and gave good quotes however I did have to wait for longer than they said.

Anonymous

As ticked below plus being pleasant although under pressure

Anonymous

We have found them the most helpful and quick in our area

Anonymous

Prompt polite and reliable service

Anonymous

Prompt polite service very good service and staff

Anonymous

Friendly quick service not pressured into having more work done good advice

Anonymous

Friendly efficient good workmanship availability of product

Anonymous

Anonymous

Because I find the staff friendly and accommodating the price is right

Anonymous

Anonymous

Because I find the staff friendly and accommodating the price is right

Anonymous

Courtesy of staff availability of product rquired staff knowledge

Anonymous

The staff were so friendly and told me everything they were doing

Anonymous

Quick efficient service with excellent advice

Anonymous

Customer service

Wesley

Clean facilities waiting room prompt service

Anonymous

Customer service

Wesley

Very friendly efficient and reasonably priced

Anonymous

Friendly staff

Anonymous

Good service

Amanda

Honest and helpful service

Anonymous

Good service

Anonymous

Pleasant staff good price charged short waiting time

Anonymous

Competitive prices friendly quick service

Anonymous

Quick efficient service at competitive price

Anonymous

Good friendly service very helpful and polite

Anonymous

Excellent quick good value service from all Kidderminster staff

Vicky

Because the staff are very helpful and polite

michael

They were very quick and efficient

trevor

Very friendly efficient and personal service

Anonymous

Anonymous

Fast friendly service at a competitive price

Anonymous

Good service

Anonymous

Good service price fine with discount

John

Good service attention to detail friendly

David

Very helpful and flexible service

Anonymous

Polite helpful great manner a credit to your company this is the first time I have used your company thank to your staff and product value for money it will not be the last

John

Good job done as usual but short staffed today so long waiting time

Peter

Experience and professionalism of staff and price I was also given unbiased and helpful advice by very friendly staff

Anonymous

Good price good service

Anonymous

Locality and service

Anonymous

Good service price match/discounts especially good online discount voucher scheme

Anonymous

Good service reasonable prices friendly staff

Anonymous

Experience and professionalism of staff and price I was also given unbiased and helpful advice by very friendly staff

Anonymous

Quick response to puncture inspection request (no appointment) friendly staff good price for new tyre no hidden extras

Anonymous

Prompt and good service

Anonymous

Service was very good

paul

Price and service

Anonymous

Staff were polite friendly helpful and informative very efficient and obliging

Anonymous

Excellent service all round

Anonymous

Advice given courteous staff

Anonymous

Personal and friendly yet professional approach

Nigel

Had the tyres we wanted in stock and a really good price

Anonymous

Very good service quick friendly staff and good quality products at good prices

Anonymous

Very polite phone manner attended quickly good price

Anonymous

Tyres were booked via the internet, very friendly no hassel

anthony

Very friendly and helpful extremely courteous

Peter

Pleasant professional service at the right price

Anonymous

good professional advice

Anonymous

Very prompt service very friendly and professional

Anonymous

Good prompt service competative price helpful staff

Anonymous

Courtesy of staff availability of product rquired staff knowledge

Anonymous

The staff were so friendly and told me everything they were doing

Anonymous

your prices appear to be very competitiveand the fitting of my tyre was free and speedy

Anonymous