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National Tyres and Autocare - Washington branch

National Tyres and Autocare Washington

National Tyres and Autocare
Hertburn Ind Est
Industrial Road
Washington
NE37 2SA UK
Phone: 0191 416 0980

OPENING HOURS:
Monday - Friday: 8.30am - 6.00pm
Saturday: 8.30am - 5pm
Sunday: 10am-4pm

Tyre Search

Phone 0800 432 0460
if you need help with your sizes

SERVICES AVAILABLE

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Branch listing created by Mike Bourne

CUSTOMER REVIEWS

Branch Experience
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4.8 out of 5

103 review(s) of Washington

very polite and friendly

Rating 5 out of 5

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Very pleasant, efficient, explained everything no issues at all

Rating 5 out of 5

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2nd time I've used this branch . Both have been spot on . First time after work for me about 17:00 hrs , the lads were friendly and efficient . This morning I arrived slightly before my booking time . Again friendly and efficient . Amy ( who changed my tyre ) pointed out a minor defect and repaired it . Also pointed out a broken spring ( more expense ?? ) so I can sort that out . I wouldn't have noticed . Thanks Amy .

Rating 5 out of 5

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Didn't know this place existed until I heard an advert on the radio and googled there was a branch near me in Washington.This is a little treasure of a gem garage so pleased I found it .Amy was brilliant and delivered excellent customer service and really new her job.praise to Micheal also and knowledge on mini cars was brilliant.Thank you so much Amy for putting my tyres right and I will defiantly be back when my brake pads need renewing well done .

Rating 5 out of 5

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They booked my car in straight away. Explained the repairs and even gave me a lift home . Amy was very helpful. As NHS worker I got some discount .

Rating 5 out of 5

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Amy hereon was very helpful

Rating 5 out of 5

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Dean and Michael were brilliant. They were very professional, friendly and kept me notified at every step of repairs and costs. Excellent customer service.

Rating 5 out of 5

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could not fault the customer service

Rating 5 out of 5

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Quick and easy

Rating 5 out of 5

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The mechanic was extremely helpful and efficient

Rating 5 out of 5

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Excellent service and friendly manner from Amy and Dean.

Rating 5 out of 5

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Prompt and very good customer service. An issue with incorrect pressures after tyres were fitted was quickly resolved. As a member of the IAM discounts are available to members but I was given a discount which exceeded that for IAM members.

Rating 5 out of 5

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no prblems

Rating 5 out of 5

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Excellent service competitive and helpful especially Amy Herron who personally tracked down and collected my tyres from another branch so they could be fitted same day

Rating 5 out of 5

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Very professional and very helpful service from Amy Herring.

Rating 5 out of 5

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Quick

Rating 5 out of 5

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I have used national for a number of years and have always had excellent service.

Rating 5 out of 5

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Quick efficient service.

Rating 4.5 out of 5

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Fast service, good attention to detail. Helpful assistant.

Rating 4.5 out of 5

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Good, quick service when I had a complete flat away from home and no spare wheel. Agent drove out to me, took wheel off, took me bck to depot, replaced tyre and drove me back then re-fitted the tyre.

Rating 4.5 out of 5

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Friendly staff, explained what replacement parts were required for my car, in easy terms in the first instance.They then contacted me when they found another part was required, to ask if it was OK to go ahead and explained what the extra cost would be. With the extra work required it took a little longer to complete the work.

Rating 5 out of 5

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Great service and advice readily given by caring staff. Ordered on line on Tuesday and fitted next day at a time to suit me. What else can I say ? Excellent

Rating 5 out of 5

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your member of staff Jonathan Pritchard was so helpful in getting the exhaust part needed He phoned to ascertain if the part was available and even though it was a Sunday and no deliveries were available he organised for a member of staff to go and pick it up and fitted the part very quickly which I was very grateful for as I needed my car for work

Rating 5 out of 5

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Great service and helpful staff

Rating 5 out of 5

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EXCELLENT CUSTOMER SERVICE FROM AMY

Rating 5 out of 5

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Fast and friendly service provided

Rating 5 out of 5

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Good, quick service with honest advise. I was sure I would need a new tyre but on two occassions a puncture repair was needed.

Rating 5 out of 5

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Staff at the Washington branch are extremely helpful. They are always happy to look at various options before undertaking any work. Service provided is to a high standard and completed in a timely manner.

Rating 5 out of 5

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staff very curtious and helpful

Rating 5 out of 5

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Excellent service. New tyre was waiting on arrival, staff were very pleasant. Tyre change was quick, and staff showed me the old tyre damage & screw still stuck in it.

Rating 5 out of 5

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Friendly service and fast delivery of parts.

Rating 5 out of 5

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Cheap tyre prices, good workmanship.

Rating 4.5 out of 5

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Staff were better than the prices!

Rating 4 out of 5

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good service and quick

Rating 5 out of 5

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Have used in the past and always had good service & value for money - Far better than Kwik-Fit!

Rating 5 out of 5

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Cheerful, expert work from the guys.

Rating 5 out of 5

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Staff professionalism and customer service. Dealership service at a discount price.

Rating 5 out of 5

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Jonathan Pritchard was professional and helpful speedy service and tyres in stock , I was able to use a discount voucher which helped keep the cost down and he helped me choose best tyres for what I needed and advised me what I might require in the future

Rating 5 out of 5

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Quick and easy!

Rating 5 out of 5

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The staff went out of there way to be helpful and informative.

Rating 4.5 out of 5

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Great customer service. Good advice and no pushing for things that didn't need doing. Had to go back 4 days later with another car with a broken valve and this was replaced free of charge.

Rating 5 out of 5

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good friendly service

Rating 4.5 out of 5

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Friendly staff, willing to help and no waiting.

Rating 5 out of 5

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Well the main reason is for the fantastic and helpful survive from Jonathan Pritchard. He was very helpful he pointed me in the right direction for the tires that were most suitable for my car, he also did a free health check and a free wheel alignment check, then advised me I need to address my alignment problem.

Rating 5 out of 5

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Prompt efficient service by Jonathan Pritchard

Rating 5 out of 5

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Visited the washington branch to get wheel alignment done. The two lads there were very friendly. After leaving i noticed the steering wheel was still out so went back and it was the steering wheel clamp that slipped while doing it but they sorted it out straight away. Cheapest place to get it done and very fast cheers lads.

Rating 5 out of 5

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Excellent, efficient and friendly service

Rating 5 out of 5

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Efficient and competent service

Rating 5 out of 5

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Efficient and competent service

Rating 5 out of 5

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Good service

Rating 4.5 out of 5

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Fantastic service speedy and good value

Rating 5 out of 5

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Efficient service and competitive prices.

Rating 5 out of 5

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From receiving a call to advise that the my appointment could be brought fwd to Friday from next Monday and being greeted at reception, it was a nice be treated with courtesy.

Rating 5 out of 5

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clean friendly and good knowledge

Rating 4 out of 5

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The tyres were an excellent price and the fitting was done quickly by friendly and courteous staff. The offer of wheel alignment was taken up and the required adjustment was carried out most professionally. A return visit was required the next day to correct the steering wheel position and this was done immediately I arrived by the same friendly engineer. Superb all round service

Rating 5 out of 5

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good prices excellent customer service

Rating 5 out of 5

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Great service with good advice friendly staff

Rating 4 out of 5

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Good price and excellent friendly service

Rating 5 out of 5

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Although I have a Lease vehicle the team at Washington particularly Michael Anderson were very helpful, polite and kept me informed when they had to order the tyre in

Rating 4.5 out of 5

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friendly welcoming guys who take interest in assessing the problem.

Rating 4.5 out of 5

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Quick service and cheapest around

Rating 5 out of 5

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Happy with service

Rating 5 out of 5

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fast friendly service

Rating 5 out of 5

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Always good service

Rating 5 out of 5

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excellent service

Rating 5 out of 5

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Even though there wan no tyres that I've order in the stock I was given different ones [better ones] without affecting our previous appointement time.

Rating 4.5 out of 5

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Good service and quality products ranging from budget to prmium

Rating 5 out of 5

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caled in on spec ,was seen to straight away,tracking was done excellent,service

Rating 5 out of 5

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Helpful and friendly

Rating 4.5 out of 5

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Quality of service and can be trusted

Rating 4.5 out of 5

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Attitude of staff speed of service

Rating 5 out of 5

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Convenience, price and friendly service.

Rating 4 out of 5

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good price each time ive been, quick, no bother at all

Rating 5 out of 5

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HELPFUL AND FRIENDLY SERVICE

Rating 5 out of 5

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good service

Rating 4.5 out of 5

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Clear, concise information given, approachability of staff, price

Rating 5 out of 5

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Very pleased with the level of service Ii received.

Rating 4 out of 5

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Outstanding service from John Wanless

Rating 5 out of 5

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Excellent service polite friendly and helpful staff prompt service

Rating 4.5 out of 5

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Quick decision and very prompt

Rating 5 out of 5

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I have always been happy to recommend your firm as the staff go that extra mile

Rating 5 out of 5

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Excellent customer service also helped with other issues with the car that I was not aware of

Rating 5 out of 5

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Good polite service good prices

Rating 5 out of 5

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Very helpful staff who knew what they were talking about they completed the job when they said they would

Rating 4.5 out of 5

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Quick and good service pleasant staff

Rating 5 out of 5

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Friendly service competitive prices

Rating 4.5 out of 5

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Professional fast service

Rating 4.5 out of 5

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Good service reasonable price

Rating 5 out of 5

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Had very good service and price

Rating 5 out of 5

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Friendly and helpful staff cost

Rating 5 out of 5

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Friendly staff fast service

Rating 5 out of 5

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Customer service fitters very polite and explained different tyres/prices

Rating 5 out of 5

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Happy with the work

Rating 4 out of 5

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The main reason is the professionalism of the staff and they beat any other dealer around for price the promise to contact me when the tyres arrived the friendly service when I got them fitted

Rating 5 out of 5

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Staff freindly and helpful

Rating 5 out of 5

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