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National Tyres and Autocare - Bishop Auckland branch

National Tyres and Autocare Bishop Auckland

National Tyres and Autocare
Unit 2 Abraham Industrial Park
St Helen Auckland
Bishop Auckland
DL14 9TT UK
Phone: 01388 603 078

(Next to Sainsbury's and Tesco. Opposite Lidl)

OPENING HOURS:
Monday - Friday: 8.30am - 6.00pm
Saturday: 8.30am - 5pm
Sunday: 10am-4pm

SERVICES AVAILABLE

Get Directions  |  View Map

Branch listing created by Mike Bourne

Tyre Search

Phone 0800 432 0460
if you need help with your sizes

CUSTOMER REVIEWS

Online Experience

9 out of 10
Branch Experience

10 out of 10

36 review(s) of Bishop Auckland
Online & Branch Experience

Branch Experience

Rating 10 out of 10

Online Experience
I was able to have my tyres fitted earlier than expected. excellent service professional and polite.

Rating 10 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
First time I have ordered from you online but once I found my way around it was easy wouldn't hesitate to order this way again.

Rating 9 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
On arrival I askd how long it would be to fit my tyres and was informed 30 minutes. I went for breakfast and on my return it was job well done.

Rating 10 out of 10

Branch Experience
Good prices, good choices, and very good service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
Easy transaction

Rating 10 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
Oil choice limited. Branded oil products not available

Rating 8 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
eas of use

Rating 10 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
Easy

Rating 10 out of 10

Branch Experience
Easy to organise, arrived in timescales.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
Excellent

Rating 10 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
Straightforward and easy.

Rating 10 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
really easy to follow

Rating 10 out of 10

Branch Experience

Rating 9 out of 10

Online Experience
I would like to see prices and/or other services offered by your company on the website- ie wheel alignment/tracking

Rating 9 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
So easy to do

Rating 10 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
Good communication, good value, good service. Thanks.

Rating 10 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
Site was quite easy to use, I went through the selections several times to ensure I got the correct tyres, and had already noted the current tyres on my Volvo. If I hadnt done this I would have made an error. But I thought the site was good and offered different ways to select the correct tyre for your vehicle, offering two different helplines for advice if I wasn't sure.

Rating 9 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
Unfortunately the tyres I ordered were later found to be unavailable till end february. I was phoned and offered a better tyre at the same price or a full refund. I opted for the tyres which were an excellent brand.

Rating 10 out of 10

Branch Experience

Rating 9 out of 10

Online Experience
I would like to see in bold RED a notification to ask the customer to physically check their car tyre size as the recommended ones shown online may not be the same ones fitted to the customer's car. As in my case. This caused unnecessary waste of time,visiting my local tyre centre, petrol expenses getting there and coming back to ring up to have the tyre order changed and extra money due to the cost of the different size tyres. To have the tyre shop helpline I had to call my local branch to obtain the telephone number. The operator who I eventually spoke to was very helpful. (Hence the 9 score)

Rating 9 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
On line ordering works well , but it does not tell me what's available when I. Enter the the tyre size . It needs to show the options and delivery times of close options ( eg variant in load rating).

Rating 8 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
On the whole, the process was clear and easy. If the customer has some additional work eg swapping or fitting another wheel, the system doesn't seem to cater for these "additional tasks", so the overall price cannot be determined straight away.

Rating 9 out of 10

Branch Experience
Good customer service good competitive price

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
allowed me to book and arrrange early

Rating 10 out of 10

Online Experience

Rating 7 out of 10


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