National Tyres and Autocare GoatfieldDunbar RoadHaddingtonEast Lothian EH41 3PL UK Phone: 01620 822 339
OPENING HOURS: Monday - Friday: 8.30am - 6.00pmSaturday: 8.30am - 5pmSunday: 10am-4pm
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Branch listing created by Mike Bourne
Branch Experience 4.7 out of 5
256 review(s) of Haddington
Excellent service . Branch very busy on a Saturday. Punctured and damaged tyre needed replaced, none in stock but ordered and fitted same day.
Rating 4.5 out of 5
David
The manager ,David Simpson,deserves a medal and a rise! Two members of staff down and he worked extremely hard to attend to his customers.
Rating 5 out of 5
Alexandra
Total professional service from start to finish from David Simpson at the Haddington branch. Very impressed.
Michael
The fitter Cameron was very nice and the manager David was very helpful indeed.
I
I'm always treated well and know the high standard of work can be trusted.
Jeanette
Repaired brakes and fixed unforeseen issue with a missing bolt quickly.
Richardwilsonis
Good service, friendly staff
Stuart
Promt , professional and competative.
jane
Excellent customer service by David Simpson. He carefully investigated the cause of my tyre deflating and in doing so took the wheel off to check the valve and inspect it. This revealed a slightly damaged alloy wheel, but moreover a large split in the wall of the tyre. This approach and the subsequent cost of the new tyre for my Range Rover at £166 seemed very reasonable and competitive.
Keith
Fair assessment, quickly booked in, talked through remedy
Anonymous
Staff member explained everything required. Showed damage to my tyre and why it needed to be replaced. Explained tyre options available without trying to sell me any particular brand.
Ian
I have been very impressed by the helpful attention of staff in the Haddington Branch. Both with advice and with making availability when it is required.
helpful friendly staff, served by cameron mckinnon
Excellent service.
Cameron delivered absolutely excellent service and really helped me with the turnaround time for the repair to fit in with a work priority I had (hugely appreciated). I have always experienced brilliant help and assistance from this Branch and wouldn't hesitate to recommend to friends and colleagues.
Linda
friendly staff and very helpful went above and beyond when i came in
Very helpful service
Neil
fast efficient service
Scott
I am assuming 10 means highly likely (there is no scale description) Excellent helpful, friendly service both times that I have used the Haddington branch
Graham flockart was the guy to deal with he was confident, pleasant, also. Very good at his job, was not a pushy salesman like some other Garage's, it was a pleasure to do business with national tyres.
ian
Friendly helpful service today. I live near so could leave the car with them.
Good service Graham who served me was excellent
John
Pleasant manner, quick service
Good friendly service. Prompt service
Very helpful branch manager-Graham. Very prompt service and car ready on time. Good and competitive price
HEW
Very friendly and helpful staff.
very good service
Branch manager Graham made you feel that you were a valued customer and nothing was too much bother for him. He was very polite and courteous which was very welcoming. He is a credit to your company.
Rating 4 out of 5
Good service with no nonsense
Iain
Good on price and service
Robert
I was treated very well, nothing was too much trouble. The car was well looked after even though it was left overnight. I had a little problem with the new brakes but without hesitation it was put right for no charge. I felt that the staff found that nothing was any bother but the icing on the cake was a cup of coffee and a lift back to the garage.
Friendliness of Graham at Haddington branch. I believe he will advise on a repair or replacement as absolutely necessary, that is not try to charge more than is required. That trust leads to my returning with further business again and again.
Helpful assistance on the phone and in the branch.
James
friendly and helpful service
I have always found staff helpful and provide a good service.
Rating 3.5 out of 5
Fast and efficient service good advice from staff good value for money
Very happy with the courteous and friendly staff,especially David.got the work done quickly.
brian
Jobs done when they said they would be. Friendly staff.
Prompt efficient service
The customer service was good and i was able to get my tyres changed quickly.
Friendly staff, and they were able to fit the new tyres straight away.
Nearest convenient tyre supplier
quick, friendly and competent
The staff were efficient,helpful and took no time to sort out our problem
Staff very helpfull and good price for tyres
Online boking (W2260380)and payment of £90.55 resulted in an email to say that the Branch did not have the tyres that I had bought in stock. I had booked my car in for a morning session today and popped in anyway to also book my half price MOT for £27.42 for this coming Thursday. On arrival I discovered that this Branch does not do MOTS so I was unable to benefit from discount for buying tyres online! The next nearest branch is a 29.6 mile round trip. Staff however swapped out different tyres(advised they were slightly lesser spec)fitted them on the spot, gave advise about the other two tyres, checked front brakes and gave me tyre pressure levels. Huge thanks to Graham Flockhart and Cameron McKinnon for exceptional service with a smile, speedy turnaround and also for working on an Easter Sunday.
I never go anywhere else as these guys know what they're doing and don't suggest doing any work that is not necessary.
Excellent and speedy service, helpful staff, and reasonable prices.
Car checked, problems notified and then repaired with minimum of fuss. Nothing that doesn't need to be done was suggested. Staff all very friendly and welcoming.
Very friendly and helpful staff who don't rip you off!
Very good, friendly local service
This is the second time I've used the branch in Haddington. The guy there, Graham, is really polite and helpful. I love the fact that they begin work and finish work on the car, exactly within the times they said they would. No hanging around.
good, fast service and really polite and professional
great service all round
very quick and efficient service
Had kerbside incident resulting using your Goatfield Branch at Haddington and the service from Graham Flockhart and Iain Hood was five star treatment briellent!!!
friendly, reliable and speedy service
Mark
Very polite and efficient service
Always get good service, been using for about 7 years
Outstanding customer care by Haddington Branch manager
The customer service was excellent and my tyre was able to be repaired, rather than having to purchase a new one.
Very good customer service and prompt turnaround.
The customer service I received in the Haddington Branch was outstanding from the outset. I had just got a puncture in my 1 day old car (BMW M4) and Graham Flockhart immediately came to me to find out what the issue was and to put my mind at ease that he would deal with the repair quickly. Throughout my time in the workshop, Graham was extremely chatty and friendly and took pleasure in answering lots of questions that I asked him about the process. He took particular not to damage my very expensive alloy and assisted me to manoeuvre out of the workshop. A very genuine member of staff. Well done!!!!!
Great service, on time, good advice
Great staff! Very understanding and helpful. Prices are good and discount if with AA which was a great benefit for me.
Heather
reasonable price, prompt service, good quality workmanship.
Excellent service and help.
Honest advice and speed of service.
Alexander
I was impressed by the welcoming and friendly approach of the manager (Graham), who even took time to make a welcome cup of coffee.The work was carried out to a good standard without fuss.
prompt and courteous service in a local branch at a reasonable price
Martin
Graham and his team were very helpful.
We always receive friendly and helpful service in our local branch
Alexa
Prompt service, courteous staff and well priced.
Efficient, polite and friendly service, not to mention getting a good price!
The service was excellent and great value for money
very nice staff. fixed my flat tire right then and there, very good prices. they came highly recommended & did not disappoint.
Service, courtesy & discounted tyres
Efficient, friendly and discount on tyres
friendly and helpful staff and a good price
good prices and excellent service
helpfulness &advice/honesty of the staff
Local (to me!), friendly staff, quick service & fair prices.
Local, quick efficient service.
Clean depot, friendly telephone response and on arrival. Speedy and efficient service.
Very polite, professional, and helpful
Philip
Helpful, friendly staff, reasonable range of tyres at competitive prices, a lot better than car manufacturer's dealers at suspension setups. Will usually be able to sort out replacement tyres immediately without advance booking. Good special offers on budget / mid-range tyres.
efficient,friendly service
Good price
Speedy and friendly service.
Prompt service and previous offers.
Aidan
Excellent customer service, prompt repairs.
Ali
Friendly, helpful staff and prompt service.
opening hours ease of location good staff
david
prompt,efficient,friendly service
Exceptionally helpful and immediate solution.
George
simply the depot manager he is leagues ahead of many I've been involved with.
Good service, competitive prices
Good service
Friendly and always extremely helpful
Good friendly service
Repeat customer, always had good service.
the service was very good the staff were very polite and everything was done and dusted very promptly
ann
quick, friendly service at a good price
Chris
Helpful, quick, friendly service
very professional and helpful, good advice and service
Very pleased with level of service
Quick service, convenient location
Location Quality of service
Staff are Courteous, Professional and are trustable in there advice.
Denny
PRICE AND EFFICIENCY
Because i always have had good service wether small or large it is no problem for manager and staff at Goatfield, Dunbar Road Haddington
The Manager, Davie has a very good way about him, inspiring trust. His main fitter, Craig, also advises of mechanical problems developing in an engaging way but without any pushy sales approach. That means I am more likely to return to have work done. So a very good team at the fitting centre.
Efficient and fairly priced
very good service and explanations given. also call back when tyres ready very useful
QUALITY PRODUCT AND WORK, CUSTOMER RELATIONS, COULDN'T BE BETTER
robert
excellent and prompt service.Helpful staff
All details were explained in advance of work commencing on all visits. Helpful, friendly and knowledgeable staff.
Fast, efficient and good variety of tyres
Andy
Pleasant staff and service (Craig Skinner)
D
friendliness, discount and quick attention
Really helpful friendly service
The staff members that dealt with my query and fitted my tyre in 15 mins. The service, price and attention to detail is 1st class, I will continue to go to national tyres
Barry
Always get very good honest service.Very straight forward - no hassle.
Staff were friendly, helpful and displayed knowledge on questions that were asked. The waiting room was clean and warm,(comment observed by manager of garage,to who I assumed was an apprentice, "do not leave that lying there always clean up behind you as someone else will be using that space"), which led me to believe that the cleanliness was not a one off.
Very good service good prices and attentive staff
Because i always get good service workmanship and politeness
You were: Quick, helpful, price matched, and gave good prices on other products. Overall very good.
Roger
Everything seemed to go fine, and the price was good.
fast efficient polite helpful and fair priced
polite service from all the staff at Goatfield Dunbar road Haddington EH41 3PN and good workmanship especially Cameron
cracking service and quick,very helpful staff
I blew a tyre on the M1 and rolled of by Haddington. Luckily there was a National bang in front of me. The lads had me up and running again in less than half an hour. They were really helpful and ran me through a list of possible replacements instead of just offering me the most expensive.
friendly professional staff who are willing to advise customers on the condition and safety of their vehicle
I'm always treated well by National and they don't try to sell me something I don't need
Always quick reliable service
Quality of service, friendliness of Davie and Cameron.
I had a good experience and feel confident they know what they are talking about.
Near to where i live and the guys where very helpful.
Correct and prompt service. Reasonable price.
Staff member provided well informed information and service was quick and efficient.
Good staff
Good customer service
They're always fair and don't try and sell you things if you don't need them
Because Cameron MCKinnon was efficent polite and had rememered me from past contacts He did a very thourgh job He was very good at his task
I use this local branch regularly. They are great. I feel very comfortable going into the branch, the staff are all approachable and very helpful and dont make me feel like ;another woman driver who knows nothing about cars'
Lorna
They service I received was quick and at a reasonable price!
great service
yvonne
Professional, seem to be cost effective and honest, and available 7 days a week
straight forward estimates and pricing helpful and knowledgeable staff
Good service at reasonable price
friendly and helpful staff
Starightforward and sensible service
Alan
Always good service
Great deals, friendly and efficient staff, excellent job done
Excellent customer service good price
the price and the quality was reasonable
donna
Very quick and extremely professional service. Staff were helpful and gave very sound advice. I will definitely return to National Tyres and Autocare when required.
Very prompt, efficient and polite service
Good staff,and very customer friendly.
I was in North Berwick, and went to the nearest National branch, Haddington , we needed a new tyre due to damage and was on a tight schedule as the caravelle was being used as a chauffeur vehicle, we we're greeted by two young lads, politely and very professional , whom carried out the change as soon as they could as there were other people in front of us, they explained all what was going on and the cost. They are a credit to National Tyres and great to see youngster working so well together, please pass on our thoughts to them. When we work in Scotland the pressure is on for moving VIP s from airport to golf clubs etc, your team help made sur we were able to do this with minimal delay.
Have tyres in stock. Fast & friendly service.
Good service and competitive price
Quick service albeit during the week. Saturday may not be so easy.
helpful staff who know their stuff.
Helped us out with repair to tyre whilst on holiday
The guys at Haddington are friendly and helpful. The prices are competitive.
Staff very polite, curtious and helpful explaining reasons why he could not repair my tyre.
Friendly service
because the people are great and helpful and understanding they also did a great job and extras such as tighten my hand break.
VYTAS
Good price, easy to use website. Staff friendly and helpful.
Quick friendly service
Craig at the haddington branch gave excellent customer service and i would recommend this branch to my friends
Nathan
Genuine and trustworthy advice given
Superb and polite service from Craig when I phoned and subsequently had fitted an entire new exhaust system for my VW Polo
good service when needing prompt repair and friendly staff
staff at haddington branch are knowledgable polite and very hard working
Dependable service , and good tyres
Customer service, value for money
Fast service and very friendly and professional.
Excellent fast efficient service
employees at haddington have always been very helpful
I have been a customer for several years and the service is always courteous and prompt.
friendly and helpful staff and efficient work.
Friendly knowledgeable staff
All the staff are so helpful and don't try to sell you something that you don't need. Good advice given on state of vehicle parts.
Eaxtremely helpful and friendly service.
Clear explanation of work required and price. Careful check on tyres, brakes etc and advice on any future work required.
Friendly, efficient service
JILL
Quick service, good advice from staff!
Brilliant service. Quick. Friendly and knowledgeable advice.
I was unable to get my tyre size (165/14)from any of my three local tyre outlets.Not only did national get the tyres next day they fitted them in a very professional way.Highly recommended for future tyre needs on all my three vehicles.
Very good customer service
friendly advice given, good prices and quick service.
Price, speed of service and friendliness.
Simon
Staff friendly and efficient, prices are reasonable and the work was carried out in a profssional manner.
david was very helpful in advice and although unable to supply the tyres i wanted he was able to provide a suitable alternative the work was done within the time frame qouted well done
david was very helpful in his advice and made every effot to accomate me even though they had some staff shortages the job was done in good time well done
the staff where very freindly and helpful and the job was donr in the time stated
Professionalism staff very helpful advised about insurance on tyres as we have a young driver
Good service reasonable prices locality
see below!
Good value and service from polite and efficient staff not just this time but on all past occasions
Efficient friendly local service
Had tyre emergency needed one straight away national tyres dealt with it and I had new tyre in half an hour now that what I call service
Friendly professional staff that have carried out work to my entire satisfaction
Excellent price and service
Their information and honesty was first class
Good service price good access quick
Excellent service
Staff are excellent at Goatfield cannot be faulted company let staff down by not being up to speed on purchases for disabled
Friendly staff speed of service
Haddington have given me better prices than anywhere lese they have done my puncture and fitted my tyres and my sons and I have not even had to wait long its done there and then
Friendly helpful quick and efficient service
Prompt service and efficient staff
Ordered new exhaus at 5.30pm fitted next day at 1pm
Quick efficient service with good customer reltions
Excellent Customer Service from your staff had tyres in stock quick service to a high standard did a great job
nigel
Speedy service courteous staff good sound info given
Great fast and friendly service
Efficient service
Staff also pleasant and helpful waiting and work areas clean and tidy
Good prompt service a bit expensive compared to competitors
Local service (6 miles from home) used it for tyres etc for 7/8 years
Staff always friendly and efficient
Frank
Very friendly staff no nonsense approach easy to book car in clean garage
Convenient location and ticks below
Fairly convenient location to my home address speedy service and friendly staff
Annette
Friendly staff quick service just a pleasure to do business with
Very hand located
Professional friendly staff
price very expensive
Pleasent courteous staff clean premises and price also good
Good on price, always friendly local good quality oil
Guys rushed off their feet due to snow very helpful and friendly
Cheap, friendly and quick service
Speed of service - done straight away, nice warm waiting room and very helpful staff