National Tyres and Autocare
134 Oyster LaneByfleetWest ByfleetSurrey
Monday - Friday: 8.30am - 6.00pmSaturday: 8.30am - 5pm
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Tyres BYFLEET |
Exhausts BYFLEET |
Oil Change BYFLEET
Brakes BYFLEET |
Car Batteries BYFLEET
Branch listing created by
out of 5
76 review(s) of
Good from start to finish
Jonathon and chunk
5 out of 5
4.5 out of 5
Very helpful polite staff
Very efficient and professional. Couldn't of been happier.
Very speedy, availability of a selection of tyres, superb staff.
good service, personal & friendly
4 out of 5
Told could not fit tyre or do tracking as wheel bearings needed replacing.However 2 independent mechanics informed me that there was nothing wrong with the wheel bearings.Now had wok done elsewhere.However despite contact still awaiting refund £88.01.Very poor and sadly have used National for many years
0.5 out of 5
Good service & advise
Always prompt and helpful
The local manager was excellent.
Tyres good price via tyre shopper. Tried to con me to pay extra to swap front tyres with back. Also entered competition relating to tge tyres I bought emailed several times still no reply great customer service!!!!
Fitters are friendly, knowledgeable and customer-focused
Went into the Byfleet branch and found the efficient service and after sales help extremely good and thought I would show my gratitude by leaving this feedback.
Friendly and helpful advice. Clear explanation of options.
Good prompt service
on this occasion tyre not available when advised - had to revisit
Decent customer service. Given that buying tyres is a "distress purchase" National Tyres branch at Byfleet makes the transaction hassle free & painless.
Staff always polite and helpful. Great service
I went to my local branch to have my brakes checked. Whilst there I was told I my rear discs needed replacing, although they were above the minimum level of 9. I was also told that my front two tyres needed replacing as they were at 3mm. I explained that he minimum tread level is 1.6 hence I still had 1.4mm to go. The assistant told me that if I drove down the road and was stopped by police I would be given 6 points (3 for each tyre). I repeated the minimum level to him. He advised me that they needed changing and that hat would be his recommendation.
I hate to say that the reason Tony was tying to pull the wool over my eyes is because I am female but that is very much how it felt! As such I will not be using your company again or recommending them to my friends, in fact I shall be advising them to go elsewhere.
0 out of 5
based on excellent service at last visit on 15 Sept.
I find the chaps working their friendly and helpful even in busy periods
Local, friendly & good service
Outstanding service, customer support and care shown.
I own a Japanese import Honda Stepwagon 04 plate and the tracking was out. Despite not being on a database (because it's an impot) the Dorchester garage used their knowledge of cars to simply and efficiently fix my tracking/
Courtious and helpful staff, clean and well organised outlet. Top marks. (Byfleet).
They were really helpful when our car failed it's MOT, they explained fully what we needed to do and how they could help.
Staff were very friendly and were quite prompt in dealing with the car.
Great Service. They explained what was going to happen each step of the way for adjusting the tracking on my tyres. They answered all my probably questions fully and were knowledgeable and gave me confidence that a good job was being done.
Quality of service and response times
great tyres at really good price. fitted at the time appointment made for
Helpfulness and customer notice
very friendly staff
Friendly and efficient service, and had my battery in stock
Prompt, efficient and reasonably-priced service; staff were busy though not rushed off their feet as there were only 3-4 other cars being worked in at the time of my mid-morning call for a puncture repair (which unexpectedly turned out to need a new tyre - apparently due to the age and condition of the existing tyre - made in 2009).
Have used a number of times and work has always been completed on time.
Very helpful, Stress free and quick and efficient
fitted me in and sorted the car.
Good value and highly efficient service.
very speedy service on m y recent visit
I found the people to be approachable and completed the tasks quickly without any problems. Also the cost was as quoted which i found to be very reasonable. Also workshop and reception area appeared very clean.
Service excellent and ran beyond demands of normal opening time without question.
Quick Helpful Service
Great speedy and friendly service
Very good cusomer sevice
Friendly very helpful and informative, even when previous customer was abusive. Also honest and up front showing where the problem was and explaining what needed to be done.
Great service, friendly, honest
The replacement tyre was fitted immediately and at a very reasonable price.
Service at West Byfleet, Surrey is so improved and so poite !
The staff where quick and efficient especially as it was my lunch break. Thank you .
I received total satisfaction from a team of guys delivering 100% customer satisfaction.
Charming efficient staff, polite, helpful, friendly and speedy service at good value.
The service from your Lads at your Byfleet branch were simply first class.
Alistair the manager gave me sound advice which I followed to the letter and came away feeling satisfied with my purchase or nearly £700.
Great Service Great lads and a credit to the work they do.....however do get them a heater as it looked so COLD for them working in these conditions.
Amazing customer service from Alistair Williamson who went over and above what you would normally expect to sort out an issue caused by a previous manager of this branch. He is a great asset to your company - do not let him go anywhere else!
excellent fast service
Prices were comparatively very good, and they always have an offer on. There are lots of branches. Customer service at branch I visited was very good.
Very good communication with Danny and his team, thorough and willing to take the time to explain problem.
I knew straight away that I was being given honest information about my tyres and felt total confidence in the service - which was brilliant.
My tyre was replaced quickly, with no hassle and your employees were without fault...
Danny and his team are excellent. I could not fault the service.
The service I received was very good, friendly and polite, and the price was reduced from the original quote.
Helpful efficient service
excellent customer service, fitted tyres same day
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