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National Tyres and Autocare - Byfleet  branch

National Tyres and Autocare Byfleet

National Tyres and Autocare
134 Oyster Lane
Byfleet
West Byfleet
Surrey
KT147JQ UK
Phone: 01932 341950

OPENING HOURS:
Monday - Friday: 8.30am - 6.00pm
Saturday: 8.30am - 5pm

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Phone 0800 432 0460
if you need help with your sizes

SERVICES AVAILABLE

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Branch listing created by Mike Bourne

CUSTOMER REVIEWS

Branch Experience
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4.6 out of 5

71 review(s) of Byfleet

Very speedy, availability of a selection of tyres, superb staff.

Rating 4.5 out of 5

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Great service Quick Flexible

Rating 4.5 out of 5

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good service, personal & friendly

Rating 4 out of 5

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Told could not fit tyre or do tracking as wheel bearings needed replacing.However 2 independent mechanics informed me that there was nothing wrong with the wheel bearings.Now had wok done elsewhere.However despite contact still awaiting refund £88.01.Very poor and sadly have used National for many years

Rating 0.5 out of 5

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Good service & advise

Rating 4.5 out of 5

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Always prompt and helpful

Rating 5 out of 5

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The local manager was excellent.

Rating 4.5 out of 5

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Tyres good price via tyre shopper. Tried to con me to pay extra to swap front tyres with back. Also entered competition relating to tge tyres I bought emailed several times still no reply great customer service!!!!

Rating 5 out of 5

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Tyres good price via tyre shopper. Tried to con me to pay extra to swap front tyres with back. Also entered competition relating to tge tyres I bought emailed several times still no reply great customer service!!!!

Rating 4.5 out of 5

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Fitters are friendly, knowledgeable and customer-focused

Rating 5 out of 5

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Went into the Byfleet branch and found the efficient service and after sales help extremely good and thought I would show my gratitude by leaving this feedback.

Rating 5 out of 5

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good service

Rating 4.5 out of 5

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Friendly and helpful advice. Clear explanation of options.

Rating 4 out of 5

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Good prompt service

Rating 4.5 out of 5

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on this occasion tyre not available when advised - had to revisit

Rating 4 out of 5

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Decent customer service. Given that buying tyres is a "distress purchase" National Tyres branch at Byfleet makes the transaction hassle free & painless.

Rating 5 out of 5

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Staff always polite and helpful. Great service

Rating 5 out of 5

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I went to my local branch to have my brakes checked. Whilst there I was told I my rear discs needed replacing, although they were above the minimum level of 9. I was also told that my front two tyres needed replacing as they were at 3mm. I explained that he minimum tread level is 1.6 hence I still had 1.4mm to go. The assistant told me that if I drove down the road and was stopped by police I would be given 6 points (3 for each tyre). I repeated the minimum level to him. He advised me that they needed changing and that hat would be his recommendation. I hate to say that the reason Tony was tying to pull the wool over my eyes is because I am female but that is very much how it felt! As such I will not be using your company again or recommending them to my friends, in fact I shall be advising them to go elsewhere.

Rating 0 out of 5

based on excellent service at last visit on 15 Sept.

Rating 5 out of 5

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I find the chaps working their friendly and helpful even in busy periods

Rating 4 out of 5

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Local, friendly & good service

Rating 4.5 out of 5

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Outstanding service, customer support and care shown.

Rating 4.5 out of 5

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I own a Japanese import Honda Stepwagon 04 plate and the tracking was out. Despite not being on a database (because it's an impot) the Dorchester garage used their knowledge of cars to simply and efficiently fix my tracking/

Rating 5 out of 5

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Courtious and helpful staff, clean and well organised outlet. Top marks. (Byfleet).

Rating 5 out of 5

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They were really helpful when our car failed it's MOT, they explained fully what we needed to do and how they could help.

Rating 5 out of 5

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Friendly service

Rating 4 out of 5

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Staff were very friendly and were quite prompt in dealing with the car.

Rating 4 out of 5

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Great Service. They explained what was going to happen each step of the way for adjusting the tracking on my tyres. They answered all my probably questions fully and were knowledgeable and gave me confidence that a good job was being done.

Rating 5 out of 5

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Quality of service and response times

Rating 4.5 out of 5

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great tyres at really good price. fitted at the time appointment made for

Rating 5 out of 5

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Helpfulness and customer notice

Rating 5 out of 5

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very friendly staff

Rating 4 out of 5

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Friendly and efficient service, and had my battery in stock

Rating 5 out of 5

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Prompt, efficient and reasonably-priced service; staff were busy though not rushed off their feet as there were only 3-4 other cars being worked in at the time of my mid-morning call for a puncture repair (which unexpectedly turned out to need a new tyre - apparently due to the age and condition of the existing tyre - made in 2009).

Rating 4 out of 5

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Have used a number of times and work has always been completed on time.

Rating 5 out of 5

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Very helpful, Stress free and quick and efficient

Rating 4 out of 5

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Excellent service

Rating 4.5 out of 5

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fitted me in and sorted the car.

Rating 5 out of 5

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Good value and highly efficient service.

Rating 4.5 out of 5

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very speedy service on m y recent visit

Rating 5 out of 5

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good service

Rating 5 out of 5

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I found the people to be approachable and completed the tasks quickly without any problems. Also the cost was as quoted which i found to be very reasonable. Also workshop and reception area appeared very clean.

Rating 4.5 out of 5

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Service excellent and ran beyond demands of normal opening time without question.

Rating 4.5 out of 5

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Quick Helpful Service

Rating 5 out of 5

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Great speedy and friendly service

Rating 5 out of 5

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Very good cusomer sevice

Rating 4.5 out of 5

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Friendly very helpful and informative, even when previous customer was abusive. Also honest and up front showing where the problem was and explaining what needed to be done.

Rating 5 out of 5

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Great service, friendly, honest

Rating 4.5 out of 5

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See below

Rating 5 out of 5

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The replacement tyre was fitted immediately and at a very reasonable price.

Rating 5 out of 5

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PRICE/PROFESSIONALISM

Rating 5 out of 5

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Service at West Byfleet, Surrey is so improved and so poite !

Rating 5 out of 5

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The staff where quick and efficient especially as it was my lunch break. Thank you .

Rating 4.5 out of 5

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I received total satisfaction from a team of guys delivering 100% customer satisfaction.

Rating 5 out of 5

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Charming efficient staff, polite, helpful, friendly and speedy service at good value.

Rating 5 out of 5

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The service from your Lads at your Byfleet branch were simply first class. Alistair the manager gave me sound advice which I followed to the letter and came away feeling satisfied with my purchase or nearly £700. Great Service Great lads and a credit to the work they do.....however do get them a heater as it looked so COLD for them working in these conditions.

Rating 5 out of 5

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Amazing customer service from Alistair Williamson who went over and above what you would normally expect to sort out an issue caused by a previous manager of this branch. He is a great asset to your company - do not let him go anywhere else!

Rating 5 out of 5

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excellent fast service

Rating 4.5 out of 5

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Prices were comparatively very good, and they always have an offer on. There are lots of branches. Customer service at branch I visited was very good.

Rating 4.5 out of 5

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Very good communication with Danny and his team, thorough and willing to take the time to explain problem.

Rating 5 out of 5

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I knew straight away that I was being given honest information about my tyres and felt total confidence in the service - which was brilliant.

Rating 5 out of 5

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My tyre was replaced quickly, with no hassle and your employees were without fault...

Rating 5 out of 5

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Danny and his team are excellent. I could not fault the service.

Rating 5 out of 5

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The service I received was very good, friendly and polite, and the price was reduced from the original quote.

Rating 4.5 out of 5

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Helpful efficient service

Rating 5 out of 5

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excellent customer service, fitted tyres same day

Rating 5 out of 5

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