National Tyres and Autocare Gloucester RoadUrmstonManchester M41 9AF UK Phone: 0161 748 2084
OPENING HOURS: Monday - Friday: 8.30am - 6.00pmSaturday: 8.30am - 5pm
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Branch listing created by Mike Bourne
Branch Experience 4.8 out of 5
373 review(s) of Manchester (Urmston M41)
Been to the Urmston branch several times over the years, I find the staff very good and helpful. I have just bought a used Peugeot 3008 1.6 diesel Active registered in 2012 56k with some service history bought on-line due to Covit 19, I was worried about a clunking sound when turning left so booked it in for a full safety check, great news from Steve who checked my car over and it was the skock absorber and he assured me I have bought a decent car as I was not to keen or trusted the used car dealer.
Rating 5 out of 5
John
Your staff looked afder well and repaired and replaced my car wheel on my VW T roc asap thank you and your staff
Melvyn
Very professional and helpful.
Rating 4.5 out of 5
Joe
All dealt with politely, sensitively and efficiently.
Phil
Very efficient and professional service. Staff very helpful and friendly. Will certainly use again. Thanks again. Phil.
Even though they were busy they fitted me in and sorted the problem out and i felt very confident with the work they did.
Elizabeth
Brilliant customer service, quick but efficient in the jobs they do! Will be recommending, couldn’t be happier.
Nathan
The initial greeting was warm and welcoming and that is a great way for any business dealing to start. The fitting of the new tyre was completed in a .speedy and very professional manner and I was provided with some helpful advice about the state of the other tyres on my car.
John69501160
Just wanted to shout out “National tyres” Urmston. Needed a new wheel bearing. Went there they checked and confirmed it. Quoted me £175 all in. Initially I thought that was expensive. Having shopped around they turned out to be cheaper by £50 than 9 other local garages. I’ve always avoided mainstream mechanics as thought they rip you off. But the team there were amazing. The lady on reception through to the service. Car went in 2hrs later had it back and it’s been running great since. Thank you so much guys could not recommend these enough!!
Harvey
Helpful and informative.
Paula
made very welcome.
ken
Quality service work at a great price
Michael
Very experienced.
Friendly customer service!
JOSEPH
Pleasant on time service
Caroline
Staff very courteous and friendly on time to the minute
Thomas
They never refuse to do the work and they usually try and do it the same day.
john
Very friendly and efficient staff
DON
Very quick friendly service, dropped my car off at 17.00 went for my hair cut and it was ready waiting for me ready to drive away at 17.30.
Can you explain the price difference between your. Branch in Sale and your Urmston Branch.The latter being £37 00 cheaper on exactly the same tyre.Dunlop 2055516DU1VB
Arthur
Always a great help wonderful customer service
Sue
The staff are lovely, the service is excellent and the cost is always very reasonable.
Tom
I was treated courteously and respectfully. I was told how long the job would take and was told to leave a phone number if I was not waiting. The job was done by the specified time.
dennis
Courteous and helpful staff
Anonymous
Efficient and honest appraisal of work required
Prompt service.
Rating 3.5 out of 5
A most efficient and courteous service when given how long the job would take and indeed it was! Therefore no waiting around for the car to be ready at the Urmston Branch. I will certainly go again.
Martin
very pleasant staff and a good price and a good job done
Ian
Nice polite service
Quick efficient friendly service at a reasonable price
Great service. I have always walked away feeling satisfied that the work recommended actually needs to be carried out. When I have had the remedial work carried it was always done to a very high standard.
Prompt and polite attention
Competitive prices. Friendly and helpful staff Good location.
Good service.Good staff.
Rodney
First class advice and teatment again. Professional. Trust. Speed of service and excellent communication.
Good service
Rating 4 out of 5
Good service and reasonable price.
Fast friendly service from a local garage
prompt and efficient service, done within 1 hour without having to come back.
Always happy with this branch
Jane
Helpful and efficient
Derek
A combination of friendly & helpful staff + availability of tyre
Andrew
Excellent service. Excellent range of tyres available
Convenient location (to my office), lots of tyres in stock, prompt service
Excellent customer service, prompt and good job done.
The staff are the same every-time you go, they are passionate and very helpful.
Excellent service throughout
Good service and price
tay
Friendly & helpful staff,tyre in stock
Competitive prices and friendly staff.
Coil springs broke contacted national spoke to Annemarie Birdsey within an hour half car was fixed. She was brilliant!!!!!
Nigel
Courteous and prompt attention by the staff at your location in Urmston
Great service and personal attention
PAUL
friendly staff
Paul
Efficient, helpful staff Speed of service Convenient location
Honest and competent workers
Mot
The lads at branch Gloucester Road,urmston,Manchester m31 1Af where a pleasure to do business with (polite and helpful )Thank you for a quick service.
Efficient service and very helpful staff
Good service and convenient location
Efficient,friendly and job done well
Helpful Good Service
Convenient, professional service at a good price.
Claire
local branch is convenient and very helpful
DEREK
Quick, efficient and price competitive
Honest advise, speedy service, price matched. Half price MOT.
Great service , very informative , helpful and friendly staff. First class work.
Polite staff, fast efficient service.
Very helpful and efficient
Great service and satisfaction as always.
Very quick, good discount and good work
Angelina
very satisfied with level of service
Quick service
Excellent customer service and friendly local branch..
I always get good honest service.
tony
i had to take the car back an hour later after the person on the phone gave me a time to come to the garage anad they sent me away.
quality of service value for money
Instant service you can trust the job is done right first time at a fair price.
Evelyn
I have had a recent service and have been very satisfied
Rowland
Having had a significant amount of work done on my vehicle on April 4th for it to pass the MOT test,I was very concerned to hear a really bad noise coming fro the rear n/s wheel or tyre. I returned to the branch at approximately 5pm and spoke to the staff in the office. ANNMARIE BIRDSEY promptly took my car keys and test-drove it and on her return drove onto the inspection ramp. She correctly diagnosed a worn wheel-bearing,then phoned a local supplier to find a replacement,had it collected,then fitted, all in double-quick time and well before the 6pm closing time. I know that other staff members did their share of assistance, so well done Team Urmston, and Bravo Annmarie.
Excellent service
Very good job and excellent service
Always a fab service
Very friendly & efficient service. Gained an immediate response to my query; gave me good advice & left it to me to make a decision based on information given. They were able to replace all 4 tyres immediately while I waited. Excellent deal on tyres (buy one get one free).
Efficient service and smiling faces , it makes a difference
Efficient and helpful
answered phone quickly, Knowledgeable, offered alternatives.
answered phone promptly, pleasant manner, dealt with puncture efficiently.gave sound advice on other pending issues.
efficient service , no delays , cheerful greetings.
Can always do better.
Steve
The staff are very helpful, very professional and courteous. I have always had good service which is why I continue to go there.
David
Competitively priced local and friendly service
Good service, best price of garages in the area. Staff also fixed a fault with the fuel cover that another garage wanted to charge for a "diagnostic test" just to look at it
I had never done this before as only passing my test a few moths ago so found it quite easy & was done in good time
welcoming and efficient staff who dealt with my issue quickly and pleasantly and topped up the air in my other tyres when I asked.
Always a good service
Hannah
Excellent and swift service
Emma
Prompt service
Excellent service and advise
Always very helpful and work is carried out as quickly as possible.
Convenient location, reasonable prices, usually good service
service is goo
alan
This was my second visit and I received excellent, courteous service.
Peter Tilbury was polite, efficient and informative.
Quite satisfactory service.
Fast service, friendly staff.
Great customer service
Open on a Sunday, honest & trustworthy advice, great service from staff
SIMPLE EASY AND FRIENDLY
Speedy efficient and professional service
Gerard
always helpful, efficient and prepared to price match
William
Have always had good service at Urmston branch, over many years, for tracking & all tyre related needs.
Fast and efficient when i take my car in
Craig
Good price, tyres in stock, quick + efficient service, courteous staff. I don't understand the bit that follows. viz - 'classify' my comments - I've done that already.
Assisted quickly with my tyre change and good customer service
I am very satisfied with the puncture repair and also the speed taken to complete it. The pressure in the tyre has remained constant over a period of time since the repair that shows the job was done well.
Excellent communication, called me when car was ready. Staff very friendly.
Staff service and price
Peter
the way i was dealt with very professionaly friendly and honestly by peter tilbury and annmarie birdsey
kenneth
very efficient prompt service - daughters car failed MOT - parts ordered and fitted after a revisit by 10.15 the following day Always friendly staff no matter how busy the branch is at Urmston - loyal staff who have been around for several years
brian
excellent service.
jane
Quick service good product knowledge
Fantastic service, happy friendly helpful team headed by a great manageress.
I was treated with respect and as an individual.The job was done to my satisfaction and waiting time was as advised.
Excellent service.
Matt
Anytime I have used them they have always been most helpful and friendly be it for an MOT or buying tyres.
Maria
Good service and value for money.
Great service at great cost
good service quick & professional staff where very polite.
my own view
GOOD SERVICE
SAIFUDDIN
Usually really good quality MOT's and services, friendly and helpful staff too, I would definately recommend national for MOT and services. However I was dissappointed on my last visit, three out of four problems weren't able to be looked at, and the job that was completed was quoted cheaper than the invoice.
Excellent service . the staff in Urmston are very friendly and professional
Just had car MOT and service completed-staff are very friendly, helpful and informative. They understand that I know nothing about cars except driving them so explain everything in terms I can understand, give helpful advice and seem happy in their jobs. I feel confident that I am getting a great service each and every time I go, and even though I spent just under £400 on this occasion I know that this was money well spent. There is a lovely man on reception who makes me feel so at ease each time I visit, and as a woman I have found garages very weird places to go to in the past so he makes me more willing to return each year.
Good service and friendly
Yvonne
Prompt service reasonable price on new years eve when other tyre fitters closed
Friendly service
speed
P
because the staff are helpful
very helpful friendly go out of there way to help you
RALPH
Efficiency off service
good service and good price
Roy
Excellent service all round....efficient, helpful and courteous.
Very impressed with service.Originally purchasing two front tyres & having wheel alignment checked..advised on collection that rear tyres also wearing so had all four tyres replaced.Used waiting area for latter replacement.This is an adequate waiting area at the front of the building where one can watch "the world go by."Kept up to date with progress by the receptionist.i couldn't fault the pleasant service or the price.
Staff always helpful and explain things. I was taken to my car to look at the wear on my tyres
Price is competitive, jobs are done close to the predicted timescale. Staff communicate well.
Brian
Efficient service
barry
Excellent and responsive service
Anthony
Good time keeping, always pleasant staff, able to call in for advice which is useful for a pensioner with little modern car knowledge
Helpful staff and job done to the time which was stated.
Friendly and professional service with good advice provided
THE STAFF AT URMSTON ARE AMAZING
fast efficient and friendly service, very impressed.
Very friendly and competent service.. The service was a 10 but the price for the repairwas let it down and this is the same at Quick Fit so the score lost1 point on that basisthis..
Very good service, cheap and convenient.
Quick service, honest assessment & polite.
Confident in the work always friendly helpful staff.
Friendly efficient service.
Quick friendly service. Went to competitor last time and wouldn't recommend them.
Need ASAP!
Steven Unsworth is outstanding in every way
Chris
Staff always very helpful at the Urmston branch which is the one I use. Repairs are carried out as quickly by them as possible - very pleased!
Have had work done before and always been pleased and satisfied
I have never had a problem going to my Urmston branch. My car is a Jag XF and I always am given good advice on what is required to keep it in good order.
Excellent service,good advice given and the work was carried out quickly and to a high standard.
Stuart
Price, speed of work carried out, staff approachability & their ability to explain options/choices.
Louise
excellent service as always
The job was done thoroughly and efficiently as advised.
Reasonable prices along with a good helpful service, always try & fit you in.
Robin
Good service, fair price
Provides a good service at reasonable competitive price. Quick turnaround. Good communication with customer.
Friendly and helpful and price matched
Friendly staff, good customer service, reasonable prices.
Customer respect is obvious immediately you enter the premises
Very friendly,efficient and professional staff
quick service, friendly and very helpful
National carry out the work agreed at the price agreed. The prices are competitive. The staff are knowledgeable and friendly
D
National always carries out the work agreed at the price agreed. The prices are very competitive.
I really trust the staff. I previously took my wife's car in for a check on a tire thinking it would need to be replaced but this wasn't the case and I now know that I can get an honest assessment.
Mike
quick delivery of tyre & fast fitting
exceptional customer service from Steve Unsworth from Urmston and fair prices combined with AA card
Good quality job.
Local friendly service
Friendly and helpful
Staff were very helpful and having a female member of staff made me feel at ease and not intimidated.
EXCELLENT ALL ROUND SERVICE AND SPEEDY RESPONSE...
friendly hard working staff who want you to go away feeling that you have had good friendly and perompt service
The lady that looked after me when I went into the branch at Urmston this morning was very knowlegable and helpful.
I left my car for MOT and it was done and they rang me to say it was ready for picking up. Took 1hour.
Good quick friendly service
Swift service, good customer service and fair price.
Professional service and good price.
Lucy
Quick honest efficient service
staff efficient and friendly
Quick service, very informative and explained things well.
Friendly local service
Local garage, quick service and competitive price
helpful quick service
Quick service/friendly and easy to deal with. informative.
Excellent and quick service
good speed of service and option of prices on a budget
Speed of service and professionalism.
Everything was well run and friendly helpful staff available to advise and schedule in work at short notice. I know that the branch that i use, i often see all workers working flat out, sometimes missing lunch breaks to get the work done.
Always found the Urmston branch extremely helpful!
Helpful, prompt with service and competitive price
Excellent customer service
i have had tyres done with no problems. ihave just had brake pads front and back today.in and out in less than 1 hour.exelent.i just drove in job done without booking.
great service
neil
Local, can accomodate bookings within very good timescales & I feel that I can trust them given that they are a National Company
They communicate well, do the job and the price is OK
I had a flat tyre I went straight to national tyres and they sorted it out there and then, within about 20 minutes I was sorted. They also advised me beforehand on the best tyre for me, they checked all the tyres and advised me on another tyre which needed repalcing.
Never any problems with the service
Nicola
very helpful and friendly staff with good knowledge
Quick service & value for money
The staff were a fantastic mix of professional and friendly. They had my tyres in stock, but i needed to go somewhere, so arranged to come back an hour later.
Pleasant friendly staff, quick service
Judy
convenient and always deliver a good service - easy to use on line ordering - and booking system - branch always answer the phone and no hassles about using vouchers and the waitbing room is clean and warm. prices are resonable for a service that you know what you are getting and everything is transaparent ( you can see it happening) and staff are approachable.
rachel
Excellent customer service received. Good consultation of what work was required. Only did what was necessary and explained why and what.
Elaine
ON TIME AND COMPETATIVE PRICE
QUICK,AND REASONABLE PRICE
I think the service is outstanding in the urston branch
Katherine
They are local and very professional
Friendly, professional staff who explain clearly and do everything they say they'll do when they say they'll do it.
Friendly staff great service great price!
Service was excellent - very helpful and knowledgeable.
Efficient service at a reasonable price along with pleasent staff. Needed two new tyres on the wifes car so I called on a Saturday morning expecting to have to leave the car most of the day and was told it would only take about forty minutes. After a brisk walk round the town received a call on my mobile to say the car was ready. Job done.
Good quick service
Always friendly, honest, quick service.
Fast, caring and efficient service.
Bernard
Super helpful and friendly staff, nothing too much trouble and didn't feel pressured into buying other stuff that you get elsewhere. An unusual size low profile available within the hour!
Friendly, competent, efficient service at a reasonable price
very helpful and good value for money
Friendly welcome, knowledgeable employee dealt with me, told me how long I would have to wait and how much it would cost.
decent prices and good service
ROSS
Good service, polite staff.
Fast friendly and helpful service
Friendly and honest service.: :
Received excellent service and indeed a price reduction
they are always friendly,helpful and answer questions clearly.
local, helpful good price and service
Good competitive prices,fast fitting services and helpful staff.
The staff are always so friendly and helpful and always there to give there best opinion, especcially the staff in the Urmston Branch
Local, good service,price
Local, prompt service and helpful on the phone pre visit
I am disabled so had to wait shown to waiting room kept me up to date with progress excellent service
Difficult to fault the service I received
The staff are polite and helpful I have never been turned away no task has been refused
Helpful and efficiency
Local convenience good prices
Graeme
Good quick service at a competitive cost
Eric
Excellent efficient service
First class service
I received immediate attention and relevant information and advice
This really is an excellent local branch handy location all staff extremely pleasant and willing to advise and help on all occasions
Immediate response when arriving at the garage quick and accurate time given for completion of the job
Always have good service at your Urmston depot
Excellent first class service
Excellent service very helpful when discussing the problem good awareness of length of time involved
Friendly honest professional quick service reasonable price
Speedy and efficient good customer service reliable and professional
Value and tyre guarantee
Friendly staff very quick service
Reliable value for money and friendly staff
Close to home very friendly and helpful staff
Prompt attention on presentation clear information on cost and savings quick turnaround
Prompt service, friendly staff, very amenable.
CAROLINE
Best service and friendly attitudes
Advice on tyre repair and replacement good price
Good advice competitive and clean reception area
Convenience speed of service competitive price for product purchased
Satisfied with the price they quoted was the price I paid and no unexpected charges
Very good service
The friendliness and helpfulness of the staff
joanne
Speed of service customer service
A good service given
Very helpful
good service
Very happy with the service
The speed of service and all the staff are nice and I feel so special as a customer
Polite well mannered attentive staff and very informative
Helpfulness and attitude of staff
Quick to do MOT and seemed professional
Judith
Good customer service attentive and thorough and quick service
Efficient and friendly
good,service
Always excellent friendly and efficient courteous and well presented technicians did my MOT in one hour
Good customer service value for money excellent service quick and no chin rubbing
Effective helpful efficient competitive price
I like the guys who I deal with at Urmston they are good at their job and efficient and friendly
James
Dealt with efficiently and quickly both on ordering and on arrival at depot
Very helpful on the phone and in the garage
I always find the staff friendly and can fit you in for MOT ect. Speedily.I phoned in the morning and had work carried out same day
Marian
Staff are outstanding always welcoming never patrionising and extremely knowledgeable prices are very competitive and work of a high standard
allan
Friendly courteous staff quick appointment
Very helpful and friendly staff
Excellent friendly service from staff very quick then around
Professionalism speed of service price
Great quick honest service and good value for money from Steve and his great team
Very helpful staff and tyres I need in stock at branch
I have 2 vehicles and the Urmston branch always do a good job and will give advice freely they are always courteous and trustworthy
Excellent service and competitive price
Always great service no difference in service being a female very polite
Never had any problems with this garage always very helpful
Local and previous good standard of service
Honest and reliable service as a woman I feel sure I wont be ripped off
Ali
Friendly efficient service
The time I've used you you've done a good job
Honest opinion professional friendly staff speed of service
Quick friendly service
Over the years I have never felt I have been ripped off
Steven
Very good service good value
Convenience service price
Always good advice and good service
Quick efficient and friendly service
Friendly staff and good advice
Pleasant efficient staff puncture repaired quickly
Good pleasant polite
Excellent service friendly staff very reasonable prices
When I rang with enquiry phone was picked up immediately speedy service and polite staff
The staff are both polite and efficient
Friendly well priced service done with no hassle
Good service with pleasent people
Courteous staff prompt service and reasonable price
they were all very nice and polite I was very satisfied
Dianne
Very please with all aspects of the tyres etc
Efficiency and cooperation of staff and quality of work
very happy with price service and staff
Supplied and fitted asap
staff were fast and efficient
Complete satisfaction on how i was dealt with from start to finish product knowledge friendly helpful staff
Quick response on the phone, excellent manners and efficent service
Customer service - very helpful, friendly and professional esp andrew fisher
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