I only gave an 8 out of 10 as it took a little time for them to get around to me, they were obviously very busy and something that cant be helped at times. In the past i would say it has been 10/10

cherise

Excellent customer care everytime I visit

Ann

on holiday 200 miles from home at the end of a day struggling with my Company Car Lease Compnay. Gavin Sellens at Bank Quay Caernarfon was calm and persuasive with them. He realised he needed to get me sorted to prevent spoiling my holiday. He was brilliant. Thank you

Philip

Very friendly and helpful staff, it a small branch with an even smaller waiting room. could do with a heater in there in winter, also no where to get a drink.

Phil

Efficient and friendly service from Stuart & Gavin at Caernarfon branch. Highly recommended. 10/10

Clive

Quick, efficient, courteous and good value.

Gerry

We were on holiday in a hire car. Stewart did everything he could to get it sorted. In the end we had to go to Bangor to get it fixed but he made sure they were ready for us when we got there. Thanks.

Robin

Very helpful

Penny

Really helpful staff, great customer service from Andrew

Duncan

Friendly helpful phone contact with good advice (Gavin). Good price. Good prompt service when doing job (Gavin again)

Mike

very polite good service will recomend family to go to national tyres

neville

Hassle-free service - simply dropped the car off, phoned to check if it was ready for pickup, and drove away.

Huw

The staff at Caernarfon are very helpful, polite and efficient.

Anonymous

The service I received from the phone call to book my appointment,to dropping car off and immediately starting the job booked,to when picking car up and being explained what my car had received and getting information as to what my car may need in short term future.

AMOS

Price and service

frazer

Received excellent service at the Caernarfon branch.

Anonymous

Fast friendly service

gareth

Excellentnservice

Jordan

Quick efficient and helpful

Jordan

Staff were helpful, informative and friendly.

Anonymous

Fast, friendly service

Anonymous

Very helpfull and quick to fit me in

samantha

Staff always friendly, helpful and courteous. Products and advice given always excellent. No fuss just great customer service from all staff.

Anonymous

Swift, accurate and prompt service

Anonymous

Quick and efficient service

Anonymous

we arrived in 0n 13/08/2010, 0n the next morning a flat tyre .after looking in the internet we found tour branch in Caernarvon LL55 1SU told the manager stuart woodward our problem my tyre size not in stock but could get some from bangor in 24 hours

Anonymous

Service and price

Anonymous

Staff very helpful and good prices

Daniel

Honest, professional and value for money service. I've had good service from this branch for many years.

Gerry

I had excellent service from the moment I walked in to when I left. There was absolutely no pressure and false selling, even though it cost £500 that was my choice given a good range of stock available. I've come here for several years now and the service is always first rate.

Anonymous

I ordered through tyre shopper online. My order was cancelled by computer error and on the day of fitting my order was not delivered. The manager Stuart kept me informed and offered ways to resolve this for me. I was booked in at my conveniance the next day. I had ordered the wrong tyres and again Stuart was very helpful in resolving this for me.. My tyres were fitted, he even made me a cup of tea. First class service, lovely staff. Would highly recomend.

Anonymous

Always get fast efficient service.

Simon

Always first class service from all members of Caernarfon team.

Simon

Fitted 2 back tyres there and then in 20 mins

Anonymous

Efficient, fast service

Anonymous

Helpfully staff, tyre price, good work

Anonymous

great service manager very customer helpfull

james

Great service and well organised. Professional staff from ordering to installation. Good online price.

Gruffydd Elwyn

extremely helpful good advice and speed of service

Anonymous

Good, quick, friendly service, but - I wasn't asked if I wanted the guarantee but was charged it anyway... I had the tracking done at the same time and was given that at half price, which (almost) evened out the price but I still feel I should have been asked first.

Anonymous

Excellent honest advice from courteous and professional staff. Speed and efficiency of service. Fair price and discount incentives.

Gerry

Would have been higher but staff, although efficient and helpful, seemed rather dour, a little lacking in customer relationship building

Stephen

Friendly; helpfull and sufficient staff. Staff member ordered tyres; phoned to inform me when they arrived and fitted them straight away. The service was excellent and not hassle free.

Anonymous

Service friendly, polite and efficient and always match or better the price on tyres of the same make and size.

Anonymous

main reason i would recommend and also return again to the caernarfon branch is the service was brilliant Mr Stuart Woodward was well spoken and clear. I have hearing aids and I some times find it difficult to understand people i was advised to have the tracking done on my car and i found that information helpful the Fitter was a nice young man and pleasant Daniel Hughes i have not seen these people before so i have nothing to gain by this fact is it is a true statement I will recommend this National tyre station to my friends and to the people I work with i am a security manager at one of the largest holiday resort in the Gwynedd area if I do get any questions regarding any tyre problems then i will be sure to send them to the Caernarfon branch keep upthe good work first class

ifor

Gavin was efficient, freindly professional and very knowledgeable.

Gwilym

The staff were excellent, very helpful and efficient

Anonymous

The prices and the local staff have been VERY helpful to me over the years

ALAN

Price staff

Adam

The team were very helpfull and friendly

Anonymous

Very chatty ,offer advice

Adam

cheapest in my area

Anonymous

Good advice

Anonymous

very good and prompt service

Anonymous

Good prompt service

Anonymous

Excellent service,clean workshop and value for money.

Nicholas

Friendly efficient.

Anonymous

National tyres may not be the cheapest dealer, but have used the company for over 10 years & happy to continue.

ALAN

friendly staff who give a good service,I will go again.

Anonymous

Staff Very polite and helpfull

Anonymous

quality of service - would be 10 - not sure of the price

Anonymous

value for money, customer service

Glyn

Fast service

Anonymous

Your employee Gavin Sellens at the Caernarvon branch showed a very high level of enthusiasm and improvisation in dealing with a difficult task. I was most impressed as the job could not have been all that profitable. It's good to see that kind of attitude.

Anonymous

good value and range of tyres

Anonymous

The value provided by your wide range of tyres accompanied by great service of your team.

John

Gavin was very courteous and efficient when I enquired about tyres And when I took my car for the fitting . Excellent.

Anonymous

Gavin was very courteous and efficient when I enquired about tyres And when I took my car for the fitting . Excellent.

Anonymous

Friendly, trustworthy, knowledgable.

Anonymous

Excellent service. Good manager.

Bob

Always a good level of service and a willingness to help

Guto

price and customer service i had at the caernarfon depot plus the good adice i had off the manager

Kevin peter

Very fast & efficient & helpful service

Anonymous

Had my car tracked didn't centre the steering, so having to go back to complain

Andrew

personnel experience with the service given at your Caernarfon branch

David

very efficient and polite always ready to help

Stephen

great value and customer service at the depot i visited

Anonymous

The mechanics were welcoming, friendly and competent, especially as there was a problem with one of the keyed locknuts. They persevered and eventually succeeded in freeing the stubborn item.

Anonymous

Good professional value.

Gerry

Honest good value service.

Gerry

Excellent servie and reasonable prices.

Anonymous

I needed 2 tyres and went along to my locaal branch in Caernarfon and I was impressed with the buy 1 get 1 free offer u had and therefore made my purchase as the tyres were in stock.

barry

I have used the Caernarfon branch of National Tyres for many years as the staff are very helpfull & efficient. Prices are good & I feel well looked after on leaving the place

ALAN

Helpful, friendly, efficient staff, and competitive prices.

Anonymous

I'm always given excellent service by the Manager and Staff at the Caernarfon branch. I phoned early this morning and was given an immediate appointment 15 mins from the time I called (roughly the time I would have taken to travel from home to the branch. I was attended to immediately upon my arrival and the work was completed within the time I anticipated that it would have taken. Friendly and efficient service throughout by a professional team.

Anonymous

My local garage are friendly polite and courtious and go out of there way to find you the best deal

Anonymous

Excellent service good value

Anonymous

Efficient friendly staff very polite and helpful

Anonymous

Fair cost for work done work done straight away

Anonymous

Excellent advice and care from Mr Stuart Woodward

Richard

Excellent service

Irfon

Standard of service acceptable price

Anonymous

Helpful staff

Anonymous

Am always delighted when using National Tyres staff are friendly and know their job very well

ALAN

Price and quality of service

David

Jack

Friendly and professionalism of staff

Anonymous

Conveniently local competitive price and good advice given minimal waiting and cheerful service

Anonymous

Price and quality of service

David

Jack

I would have given 10 if the customer facilities and the parking were better

Anonymous

Friendly and professionalism of staff

Anonymous

Conveniently local competitive price and good advice given minimal waiting and cheerful service

Anonymous

Excellent service competitive prices

Irfon

I would have given 10 if the customer facilities and the parking were better

Anonymous

Price and quality of service

David

Good service pleasant staff convenient workshop etc

Anonymous

Courteous service accessing past transaction details and advising best service and offers

Anonymous

Very professional service all round quality of workmanship higher than other local tyre dealers politeness of staff

Anonymous

Professional and efficient service

Anonymous

Prompt help with a tyre change honest presentation of my options rapid ordering of the tyres needed efficient fixing of tyres a pleasant social conversation in the office during billing

Anonymous

Efficient service and always courteous

Irfon

Pleasant and efficient service from fitter and manager Gavin Sellens and Eifion Williams

Anonymous

Anonymous

Good response to enquiry choice of sizes prices in stock availability to fit almost straight away

Anonymous

Helpful advice when phoning to enquire regarding my problem with the car excellent service price and speed of the replacement exhaust system

Anonymous

A+ service

Anonymous

The little things as putting copper grease on the wheel nuts noticing one of the wheels was bearing oddly whilst driving in the manager did a suspension check

Anonymous

Good price good service

Anonymous

Very helpful pointing out a serious problem with van brakes

Anonymous

Prompt service and price

Anonymous

Nearest autocare centre to my work helpful staff

Anonymous

Prompt service no problems

Anonymous

Quality of service by Stuart

Richard

Good service, Polite staff

Anonymous

Local Great Service good standard of work

Richard

Professional and speedy

Anonymous

Prompt service and low cost

Anonymous

Speed of service friendly and dfair price

Anonymous

Helpful staff and quick service

Anonymous

Excellent service, good communication nothing was any trouble

Barry