National Tyres and Autocare Bank QuayCaernarfon LL55 1SU UK Phone: 01286 672 185
OPENING HOURS: Monday - Friday: 8.30am - 6.00pmSaturday: 8.30am - 5pm
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Tyres CAERNARFON | Exhausts CAERNARFON | Oil Change CAERNARFON Brakes CAERNARFON | Car Batteries CAERNARFON
Branch listing created by Mike Bourne
Branch Experience 4.7 out of 5
142 review(s) of Caernarfon
I only gave an 8 out of 10 as it took a little time for them to get around to me, they were obviously very busy and something that cant be helped at times. In the past i would say it has been 10/10
Rating 4 out of 5
cherise
Excellent customer care everytime I visit
Rating 5 out of 5
Ann
on holiday 200 miles from home at the end of a day struggling with my Company Car Lease Compnay. Gavin Sellens at Bank Quay Caernarfon was calm and persuasive with them. He realised he needed to get me sorted to prevent spoiling my holiday. He was brilliant. Thank you
Philip
Very friendly and helpful staff, it a small branch with an even smaller waiting room. could do with a heater in there in winter, also no where to get a drink.
Rating 4.5 out of 5
Phil
Efficient and friendly service from Stuart & Gavin at Caernarfon branch. Highly recommended. 10/10
Clive
Quick, efficient, courteous and good value.
Gerry
We were on holiday in a hire car. Stewart did everything he could to get it sorted. In the end we had to go to Bangor to get it fixed but he made sure they were ready for us when we got there. Thanks.
Robin
Very helpful
Penny
Really helpful staff, great customer service from Andrew
Duncan
Friendly helpful phone contact with good advice (Gavin). Good price. Good prompt service when doing job (Gavin again)
Mike
very polite good service will recomend family to go to national tyres
NEVILLE
Hassle-free service - simply dropped the car off, phoned to check if it was ready for pickup, and drove away.
Huw
The staff at Caernarfon are very helpful, polite and efficient.
Anonymous
The service I received from the phone call to book my appointment,to dropping car off and immediately starting the job booked,to when picking car up and being explained what my car had received and getting information as to what my car may need in short term future.
AMOS
Price and service
frazer
Received excellent service at the Caernarfon branch.
Fast friendly service
gareth
Excellentnservice
Jordan
Quick efficient and helpful
Staff were helpful, informative and friendly.
Fast, friendly service
Very helpfull and quick to fit me in
samantha
Staff always friendly, helpful and courteous. Products and advice given always excellent. No fuss just great customer service from all staff.
Swift, accurate and prompt service
Quick and efficient service
we arrived in 0n 13/08/2010, 0n the next morning a flat tyre .after looking in the internet we found tour branch in Caernarvon LL55 1SU told the manager stuart woodward our problem my tyre size not in stock but could get some from bangor in 24 hours
Service and price
Staff very helpful and good prices
Daniel
Honest, professional and value for money service. I've had good service from this branch for many years.
I had excellent service from the moment I walked in to when I left. There was absolutely no pressure and false selling, even though it cost £500 that was my choice given a good range of stock available. I've come here for several years now and the service is always first rate.
I ordered through tyre shopper online. My order was cancelled by computer error and on the day of fitting my order was not delivered. The manager Stuart kept me informed and offered ways to resolve this for me. I was booked in at my conveniance the next day. I had ordered the wrong tyres and again Stuart was very helpful in resolving this for me.. My tyres were fitted, he even made me a cup of tea. First class service, lovely staff. Would highly recomend.
Always get fast efficient service.
Simon
Always first class service from all members of Caernarfon team.
Fitted 2 back tyres there and then in 20 mins
Efficient, fast service
Helpfully staff, tyre price, good work
great service manager very customer helpfull
james
Great service and well organised. Professional staff from ordering to installation. Good online price.
Gruffydd Elwyn
extremely helpful good advice and speed of service
Good, quick, friendly service, but - I wasn't asked if I wanted the guarantee but was charged it anyway... I had the tracking done at the same time and was given that at half price, which (almost) evened out the price but I still feel I should have been asked first.
Excellent honest advice from courteous and professional staff. Speed and efficiency of service. Fair price and discount incentives.
Would have been higher but staff, although efficient and helpful, seemed rather dour, a little lacking in customer relationship building
Stephen
Friendly; helpfull and sufficient staff. Staff member ordered tyres; phoned to inform me when they arrived and fitted them straight away. The service was excellent and not hassle free.
Service friendly, polite and efficient and always match or better the price on tyres of the same make and size.
main reason i would recommend and also return again to the caernarfon branch is the service was brilliant Mr Stuart Woodward was well spoken and clear. I have hearing aids and I some times find it difficult to understand people i was advised to have the tracking done on my car and i found that information helpful the Fitter was a nice young man and pleasant Daniel Hughes i have not seen these people before so i have nothing to gain by this fact is it is a true statement I will recommend this National tyre station to my friends and to the people I work with i am a security manager at one of the largest holiday resort in the Gwynedd area if I do get any questions regarding any tyre problems then i will be sure to send them to the Caernarfon branch keep upthe good work first class
ifor
Gavin was efficient, freindly professional and very knowledgeable.
Gwilym
The staff were excellent, very helpful and efficient
The prices and the local staff have been VERY helpful to me over the years
ALAN
Price staff
Adam
The team were very helpfull and friendly
Very chatty ,offer advice
cheapest in my area
Good advice
very good and prompt service
Good prompt service
Excellent service,clean workshop and value for money.
Nicholas
Friendly efficient.
National tyres may not be the cheapest dealer, but have used the company for over 10 years & happy to continue.
friendly staff who give a good service,I will go again.
Staff Very polite and helpfull
quality of service - would be 10 - not sure of the price
value for money, customer service
Glyn
Fast service
Your employee Gavin Sellens at the Caernarvon branch showed a very high level of enthusiasm and improvisation in dealing with a difficult task. I was most impressed as the job could not have been all that profitable. It's good to see that kind of attitude.
good value and range of tyres
The value provided by your wide range of tyres accompanied by great service of your team.
John
Gavin was very courteous and efficient when I enquired about tyres And when I took my car for the fitting . Excellent.
Friendly, trustworthy, knowledgable.
Excellent service. Good manager.
Bob
Always a good level of service and a willingness to help
Guto
price and customer service i had at the caernarfon depot plus the good adice i had off the manager
Kevin peter
Very fast & efficient & helpful service
Had my car tracked didn't centre the steering, so having to go back to complain
Andrew
personnel experience with the service given at your Caernarfon branch
David
very efficient and polite always ready to help
great value and customer service at the depot i visited
The mechanics were welcoming, friendly and competent, especially as there was a problem with one of the keyed locknuts. They persevered and eventually succeeded in freeing the stubborn item.
Good professional value.
Honest good value service.
Excellent servie and reasonable prices.
I needed 2 tyres and went along to my locaal branch in Caernarfon and I was impressed with the buy 1 get 1 free offer u had and therefore made my purchase as the tyres were in stock.
barry
I have used the Caernarfon branch of National Tyres for many years as the staff are very helpfull & efficient. Prices are good & I feel well looked after on leaving the place
Helpful, friendly, efficient staff, and competitive prices.
I'm always given excellent service by the Manager and Staff at the Caernarfon branch. I phoned early this morning and was given an immediate appointment 15 mins from the time I called (roughly the time I would have taken to travel from home to the branch. I was attended to immediately upon my arrival and the work was completed within the time I anticipated that it would have taken. Friendly and efficient service throughout by a professional team.
My local garage are friendly polite and courtious and go out of there way to find you the best deal
Excellent service good value
Efficient friendly staff very polite and helpful
Fair cost for work done work done straight away
Excellent advice and care from Mr Stuart Woodward
Richard
Excellent service
Irfon
Standard of service acceptable price
Helpful staff
Am always delighted when using National Tyres staff are friendly and know their job very well
Price and quality of service
Rating 3.5 out of 5
Jack
Friendly and professionalism of staff
Conveniently local competitive price and good advice given minimal waiting and cheerful service
I would have given 10 if the customer facilities and the parking were better
Excellent service competitive prices
Good service pleasant staff convenient workshop etc
Courteous service accessing past transaction details and advising best service and offers
Very professional service all round quality of workmanship higher than other local tyre dealers politeness of staff
Professional and efficient service
Prompt help with a tyre change honest presentation of my options rapid ordering of the tyres needed efficient fixing of tyres a pleasant social conversation in the office during billing
Efficient service and always courteous
Pleasant and efficient service from fitter and manager Gavin Sellens and Eifion Williams
Good response to enquiry choice of sizes prices in stock availability to fit almost straight away
Helpful advice when phoning to enquire regarding my problem with the car excellent service price and speed of the replacement exhaust system
A+ service
The little things as putting copper grease on the wheel nuts noticing one of the wheels was bearing oddly whilst driving in the manager did a suspension check
Good price good service
Very helpful pointing out a serious problem with van brakes
Prompt service and price
Nearest autocare centre to my work helpful staff
Prompt service no problems
Quality of service by Stuart
Good service, Polite staff
Local Great Service good standard of work
Professional and speedy
Prompt service and low cost
Speed of service friendly and dfair price
Helpful staff and quick service
Excellent service, good communication nothing was any trouble
Barry