National Tyres and Autocare Castle StreetLyons LaneChorley PR7 3BU UK Phone: 01257 262 781
OPENING HOURS: Monday - Friday: 8.30am - 6.00pmSaturday: 8.30am - 5pmSunday: 10am-4pm
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Tyres CHORLEY (CASTLE STREET PR7) | Exhausts CHORLEY (CASTLE STREET PR7) | Oil Change CHORLEY (CASTLE STREET PR7) Brakes CHORLEY (CASTLE STREET PR7) | Car Batteries CHORLEY (CASTLE STREET PR7) | MOT CHORLEY (CASTLE STREET PR7)
Branch listing created by Mike Bourne
Branch Experience 4.8 out of 5
229 review(s) of Chorley (Castle Street PR7)
Honesty of staff members during my visit. Parts that weren’t worn did not need replacing.
Rating 5 out of 5
David
Anthony was absolutely fantastic from the phone call to fitting was brilliant, also what a nice person on a Friday afternoon when you have finished work, what a great person to get you out of a big hole thank you
Mark
very helpful & efficient
The branch had recently had a refurb so was a lot more pleasant environment to wait.
Ian
youre employees are a credit to you for the service they give
Richard McKenna
tyre replaced quickly, good positive lads working
Rating 4.5 out of 5
Ross
The Staff are always very efficient and helpful
absolutely first class service; professional, friendly and very quick I have been a customer for many years, and introduced by recommendation both friends and family. If anything the service has got even better!
Norman
Polite,friendly and efficient service. I was given a good price for 2 new pirrelli tyres. They also sorted a slow puncture to my rear tyre free of charge as I was buying tyres from them. So 10 out of 10 for customer service. Have been there before and had good service , hence why I went back this time. Thanks to John B and Adam F.
Polite, friendly and efficient service despite being busy. I was given a good price for 4 new tyres, which were on offer, and was advised they could be changed there and then even though I had just walked after 4pm. So saved me going back another day. Also able to use a voucher for tracking which I'd forgotten to mention at the start, so even better. Advised about further work /offers without any pressure. Have been before and will definitely visit again. Thanks to John B, Jack L and John W.
Jayne
Very helpful and very quick. Got me in and through at short notice. I'm short, my saviors.
James
Very good service
John
Very efficient service
Nicola
I came on 1 june 2018 for mot and oil change the staff were brilliant and professional thankyou so much ill be back
Janet
I didn't feel under any pressure to purchase.
Karen
very reasonably priced
Rating 4 out of 5
Anonymous
Quick, efficient, polite, helpful, with the guy in charge although busy taking time to listen.
Roger
friendly staff, good work at a fair price
Gooddservise at right price
Stewart
Professional and honest service. Jobs done quickly.
Quick and friendly service with thorough professional care when inspecting vehicle.
Ryan
Great Service when I arrived at the store. The person that dealt with me was nice and professional
Competitive pricing, knowledgeable staff, efficient service
New silencer fitted straight away
The professional of Adam which was greater than many people of twice his age.
good polite service
I called your Chorley branch on Lyons Lane in the morning for a quote. The quote was good so I asked when could I have my tyres fitted? Anthony who I spoke to said I can have your tyres this afternoon around 3.pm but I will call you when they have arrived if that is ok? As stated Anthony called me at around 3.30 and I asked if I could come in 20 minutes and he replied not a problem.I arrived and was greated very quickly and I could see I was being expected.all done and dusted along with tracking as recomended by the tyre fitter after he showed me the wear on my old tyre. Anthony called me by my first name which I like as it is more personnel. Well done on customer care.
quick and efficient service
Keith
The service I received was excellent.
STE
Good Service, pleasant staff and good price
they ordered the tyres I wanted at 4pm and as promised they arrived for fitting the day after. The tyres are premium quality at a very good price towards the price asked by their competitors.
Thomas
I'm alwAys treated fairly and the guys know what they are doing their customer service is specteler
Excellent service and value
Diane
Even though the guys were under alot of pressure as there was only 2 of them and many customers! They were curtious and got the work done as quick as they could.
cheerful, careful, prompt
Michael
Good price for work. Didnt have to wait long. First class service.
excellent customer service fast and reliable
Excellent service
Very Helpful staff and convenient location and opening times
Paula
Visited your Chorley branch first time visit how helpful and friendly Callum Ashton was a credit to your company now arranged a further two visits for MOTS & tyres
Susan
Good service
Claire
Very helpful and very cheap they don't try and rip you off ither I always recommend national.
Alison
Good service, quick
I turned up and was given superb service. All of the staff I spoke to were very friendly & happy to help. Very well done
good service
I WALKED INTO THE BRANCH AND WAS DEALT WITH VERY QUICKLY WITHOUT AN APPOINTMENT
Staff are polite, informative and efficient.
Great service
Very efficient service no nonsense
Very professional, polite and speedy service
Very good customer service, explained well
always got the tyres in stock
JANET
Good well reliable service. Good prices
Very helpful staff. Explained what need doing and even fitted my part there and then
Very easy website and customer service.
Peter
Great customer service
Antony
I have always been satisfied with the service but on the last occasional I was very impressed with the level of customer care and service and with the way the manager , Cristophe Lee dealt with my situation.
Polite , efficient,competitive pricing .
Always quick
You know you will get the job done with good workmanship and at a good price.
I get good repeat service at every visit.
I have always had excellent help and support from my local branch (Castle Street, Chorley). They often go above and beyond what I ask them. They have been quick, efficient, and above all - honest, in the work they have recommended and carried out.
Good service and friendly staff
Very professional job. Staff were very helpful. Had previous work done at garage and never had any issues.
Very happy with service and customer care
great service
Quick and easy and informative
Good price and service.
Friendly easy service
Convenient location, good prices
Service
Excellent service as ever
Excellent same day service
Great customer service from Chris and the team at the Chorley branch. My car was in for an MOT but failed. The reasons were explained and replacement tyres sourced at a great price.
excellent attitude very positive and most freindly and knowledgable
Good advice from staff who don't treat you like a child
Graham
The staff are always efficient and helpful. They take pried in their work. I have 4 family cars that I take to National for all necessary repairs and maintenance.
Politeness - efficiency - knowledge of other faults on other tyres
Helpful staff nothing was to much trouble and reasonably priced to
Didn't feel like staff were taking the piss. Makes a pleasant change. Also got some money off so not too drastic cost wise All helps
Mick
Great service, clear pricing, clean workshop and customer areas and favourable prices.
Honest staff and good service
Cheryl
Excellent and efficient service.
Richard
Excellent service and very resonable on price
excellent service
The customer service is extremely good and the guys are very friendly and there are no hidden costs ,fantastic experience and will defo recommend.
I needed help because I was on the way to m/c airport. My front tyre had picked up a nail in the wrong place. My tyre was fixed quickly, everyone was very friendly and I was on my way. Job well done
Really friendly staff. Happy to re-look at issues when I have been dissatisfied and try and correct them.
Douglas
good service excellent advice
I have always found the staff at the Chorley Castle Street branch vert helpful, friendly, knowledgeable and professional and I trust their judgment.
Clare
Max
Gave me a next day appointment for the work that needed doing and completed the work within the time advised. When collecting the repaired car advised me that there was uneven tyre ware and that my wheels probably needed realigning but made me go home for my voucher before he would do the work at the 50% discounted price, which was kind of disappointing that there was no trust to a loyal customer to whom you send vouchers regularly. So I had to waste time and fuel.
Good service today by polite staff
Fantastic speedy reliable service as ever
Service was good and quick I had booked the previous day and did not have to wait long
Kalvir
I have used this branch before and been happy with the service
Very helpful and accommodating
Staff always helpful
Price and being able to price match other garages.
good quick and reasonably priced service
Courteous, helpful, never pushy
efficient & cost
nice staff who don't talk down to me. Very efficient service, and I have confidence that they aren't ripping me off.
Helpful and friendly staff who know what they are doing. Quick service.
Very good service from the staff at Chorley Castle Street. Nice guys, and they know what they're doing. Will continue to use them.
Fantastic speedy service and allways with a smile - nothing is ever to much trouble for the guys at Chorley branch - fab as ever
Was seen to very quickly, was given a good price. Only problem was supplier gave incorrect part on first delivery. As this was urgent it was inconvenient for the extra wait, although the garage staff were great help.
Competitive price match
Consistently good service
Good service at competative prices.
helpful staff
Rob
I had a good service.. New tyres are great. Didnt have to wait long.
Friendly and very helpful.
Very efficient and friendly service
ian
Always had excellent service from the staff at Chorley Castle Street depot.
reasonable price and very helpful
Honest appraisal of what was needed. Cost provided and no work started until authorised. Work completed when promised and friendly, helpful staff.
Ray
Staff always helpful; prices are competitive and the speed of service is excellent.
Friendly helpful and professional service from Chorley Castle Street branch
friendly, courteous staff. efficient service
Friendly helpful advice
great team effort, nothing was too much trouble and a first rate atmosphere
really fantastic staff - friendly, welcoming and very good at their job. have been coming back to this branch for around 10 years and have introduced all my children and their partners to the service. I believe in all aspects of business it's 99% about the staff and probably only 1% the company iteslf which retains customer loyalty. Incidentally I would like to know that you have communicated my appreciation to the Castle Street staff. Norman Cox
Christina
Great Service, highly recommend
had to wait quite a while but did get offered a bru
rapid reliable service
Good personal service
Good service and a willingness to listen to my requirements
good service and a willingness to listen to my requirements
see below
Excellent personal service that goes that extra mile
SO VERY HELPFUL, SUPER SERVICE, THEY MADE THE EFFORT, EVEN REMEMBERED MY NAME
helpfulstaff ,reasonable priced tyres
Excellent staff
After recently having new tyres fitted i must say i was a little disappointed to find a £15 charge on my invoice for an accidental lifetime damage guarantee that i didn't ask for.I would have thought a thing like this would be optional? The price was very competitive and staff very helpful.
Good service and prices
Quality customer service from vijay Patel during the week preceding to guide me to use national tyres instead of me using my normal tyre supplier by going the extra mile in sourcing the best quality and vfm tyres. Also top on the day fitting service by John whitter who left my car really clean with no tyre gunk on casings etc, unlike other companies often do. Please note our new home address for your records is pippin street farm, smithy lane, brindle pr6 8nd..... NOT THE OLD ADDRESS OF 2 highland drive, bucks haw. We have moved in last 6 months
good service and a good price 10/10
Pete
Courteous and efficient staff clean customer area competitive pricing. We have used National for a number of years for tyres and exhausts and they have always provided a excellent service.
Tom
Fast friendly service. Good value for money. Quality workmanship.
Martin
very friendly service - always do a good job - very pleased with service I have received in the last 3 months (3 different visits)
Catherine
served immediately. job doe immediately. great service. Gave me some free oil as a top up.
Friendly/helpful staff, prompt service & value for money.
Mike
The excellent service I was given and they checked my brakes said they didnt need replacing as I thought but said would last a while longer
Friendly service competitive prices
The tyres I wanted were not in stock but 3 hours later they were on my car excellent service
Barry
The staff knew their job and treated me with respect and speed
Bernard
Price good service friendly staff
Courtesy efficiency
Honest about the time it would take to do the job.
value for money, tyres on stock (which is a first EVER) for odd sizes, customer service and quality staff knowledge with friendly attitude
Good all round service and price
Malcolm
Good knowledge friendly staff good multi buy discount
Prompt courteous service informs you of any repairs needed at MOT or service very good workmanship
Cliff
After being let down from your website Vijay did everything possible to make sure I got my tyres and your company a sale well done
Frederik
Based on my positive experiences over the years
stephen
Competitive price service
Prompt service special offers
Friendly and fast service good prices
I always receive really good friendly and helpful advice and service I am treated with respect which is important to me as a female on her own
Yet again Mr Stockley and his staff do National Tyres proud great doing business there
michael
I am always more then happy with the staff, their customer service skills and the competitive pricing for all my motoring requirements, I have received consistently over the years from the staff at Castle Street, Lyons Gate, Chorley, Lancashire
Stuart
Used this branch a number of times and always pleased with the service
Prompt efficient service very good price
Very good price excellent customer service good advice very quick waiting time
Excellent friendly service
Efficient and quick service by pleasant staff on a busy morning at the depot
Helpful friendly service good value manager excellent
Very good service very helpful didn't feel patrionised didn't feel I was being ripped off
Efficient friendly staff
Rachel
Fitters very professional tyres replaced while I wait
Good quick service
Good quality price advice
Very helpful and very pleasant staff my first visit
Man was friendly and looked at my car quickly then let me pick it up when convenient
Awesome service competitive prices
Friendly efficient service
Rating 3.5 out of 5
Philip
Very helpful friendly staff always willing to help and will do over and above very good general knowledge if not quite specialist level
The service was excellent the price was competitive and your staff are very courteous and professional
Prompt service and friendly professional staff
First class service with good customer relations
Excellent friendly staff who give the impression of being genuinely interested in providing quick quality service
Excellent professional courteous and very efficient service unusually it was a pleasure to visit this motor trade facility
Would have given 9/10 if tyres would have arrived when promised
Friendly and helpful over the telephone they didn't have the size of tyres I needed but rang the following day to say they had obtained them for me
This branch is great don't give you bull very friendly been going there for years and will stay with NTA
Polite good service and value no issues at all
Ready when stated tyre in stock fitted straight away
Nigel
Service friendliness and knowledge
Good attitude and knowledge of the staff good team spirit
Helpful and courteous good advice quick professional service
peter
Rapid friendly service and staff
Very efficient service polite and helpful staff
Good value friendly service
Excellent srvice competative pricing
The staff were very helpful and polite
Staff were knowledgeable, competative and friendly.
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