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MOT Centre National Tyres and Autocare - Newcastle-Under-Lyme branch

National Tyres and Autocare Newcastle-Under-Lyme

National Tyres and Autocare
117A Liverpool Road
Newcastle-Under-Lyme
ST5 9EW UK
Phone: 01782 617 331

(Next to new Sainsbury's.)

OPENING HOURS:
Monday - Friday: 8.30am - 6.00pm
Saturday: 8.30am - 5pm
Sunday: 10am-4pm

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Phone 0800 432 0460
if you need help with your sizes

SERVICES AVAILABLE

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Branch listing created by Mike Bourne

CUSTOMER REVIEWS

Branch Experience
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4.8 out of 5

140 review(s) of Newcastle-Under-Lyme

Excellent

Rating 5 out of 5

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The team at Newcastle-under-Lyme are not my nearest branch; however, service and pricing over the past year and a half of service has convinced me that they are worth supporting and praising. My most recent experience yesterday was totally satisfactory, I arrived slightly early, they gave me a very competitive price and told me how long the work would take. The work was done on time and appears to be what was quoted for.

Rating 5 out of 5

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Very helpful staff who completed a repair on the spot.

Rating 5 out of 5

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Superb service and promptness this is why I'm a repeat customer

Rating 5 out of 5

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really helpful courteous staff

Rating 5 out of 5

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Having just moved to Newcastle under Lyme I was looking for somewhere to get my car MOT'D. and was recommended to try National tyres by a friend. The standard of care and courtesy I received was truly excellent and I can't praise Paul Barnes and his colleagues highly enough. Needless to say I won't be going anywhere else for replacement tyres and MOT'S in the future! Please pass on my grateful thanks to them.

Rating 5 out of 5

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Good

Rating 5 out of 5

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Friendly helpful staff

Rating 5 out of 5

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Very freindly and helpful

Rating 5 out of 5

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Always helpful and efficient

Rating 5 out of 5

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Very impressed from start to finish with the service I received.

Rating 5 out of 5

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Prompt service. Pleasant and helpful staff.

Rating 5 out of 5

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Had oil change and it was completed quickly and they kept me informed.

Rating 5 out of 5

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Good Price Fitted the Tyres ordered and accommodated me very well after I missed my time slot

Rating 4.5 out of 5

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Staff very friendly and helpful Paul Barnes and David walker

Rating 5 out of 5

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Excellent quick mot very Happy. Went back the next week for a full service. Both the manager David Walker and Paul Barns Mot tester and service guy were so helpful

Rating 5 out of 5

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First time experience with National today, bought a new battery for my Skoda. Bitterly cold, snowy day. But pleasantly surprised by the warm and friendly reception by your staff in particular Jason and Paul who worked with a smile and did an excellent and quick battery fitting job. I will need tyres shortly and I will certainly be back to National

Rating 5 out of 5

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Tyres ordered on line along with alignment check , job completed , questions answered and back home within an hour .

Rating 5 out of 5

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Excellent customer service, very polite and helpful regarding information on all tyres.

Rating 5 out of 5

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Great customer interaction from staff. Came in with AA recovery. Branch was really busy but I was told truthfully about waiting times, kept informed of progress and all customers waiting were offered tea and coffee.

Rating 5 out of 5

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prompt and efficient

Rating 5 out of 5

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Promptness and courteousness

Rating 5 out of 5

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Reasonable, friendly and professional people.

Rating 5 out of 5

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Knowledgeable and very friendly staff that are always busy when I call and that speaks volumes for your company

Rating 4.5 out of 5

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fast, efficient service

Rating 5 out of 5

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the staff were very freindly and most helpfull also well manared

Rating 5 out of 5

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Excellent service from ringing to find price and availability to fitting.

Rating 5 out of 5

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This feedback is for the staff at my Newcastle-under-Lyme depot. I give them maximum points for; -Their politeness - Professional help and sound advice - The way they went about doing the work on the car

Rating 5 out of 5

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punctured tyre

Rating 4 out of 5

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Friendly polite and efficient staff. Clean and reasonably comfortable wating area. Only had puncture repaired, so can't comment on tyre prices.

Rating 5 out of 5

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The prompt curtious attention l received at your Newcastle branch near Stoke on Trent this afternoon in particular when my wheels were re-fitted with a battery wrench and torque bar and the wheel trims retied with cable ties

Rating 5 out of 5

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Friendly service. Right price I got discount with my AA membership

Rating 4 out of 5

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Quick, friendly and efficient service

Rating 5 out of 5

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Helpful friendly staff

Rating 5 out of 5

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Excellent service at every visit, Very friendly staff, best prices

Rating 5 out of 5

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Absolutely fantastic service from Dave!! I have had the best customer service ever,wish all companies were like this one in Newcastle under Lyme.Very professional courteous and helpful this is the 3rd time I have been here and wouldn't use anyone else . Thank you sooo much Dave ????

Rating 5 out of 5

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Polite efficient staff very informative of what they were doing very satisfied, speed of service of service was due to circumstances outside the branches control

Rating 5 out of 5

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customer service was second to none, super friendly staff and explained in full detail what was required. efficient and fast service as always

Rating 5 out of 5

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I always use same branch nearly 10-15 years.

Rating 4.5 out of 5

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staff were most helpful

Rating 5 out of 5

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ordered tyres through tyreshopper, day before fitting newcastle under lyme ctr phoned me to confirm and service was excellent

Rating 5 out of 5

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Very professional and knowledgable staff

Rating 4.5 out of 5

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Took lease vehicle as contracted to National tyres. Couldn't fault the staff or the service I received but can purchase tyres cheaper locally with the same service for my own vehicle.

Rating 4 out of 5

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Excellent service at an excellent price. My exhaust was fitted by Paul Barnes, who despite problems , did everything he could to avoid any further costs. I would definitely return to this garage for future work and would strongly recommend it to friends and family!!!

Rating 5 out of 5

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The helpful service from the staff.

Rating 5 out of 5

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Price and professional friendly staff.

Rating 5 out of 5

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Very friendly and extremely helpful staff.

Rating 5 out of 5

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Great service and very polite

Rating 5 out of 5

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polite staff and efficient service

Rating 5 out of 5

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Pleasant staff and friendly environment

Rating 5 out of 5

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Clean waiting area polite staff and everything was explained as to what was happening

Rating 5 out of 5

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Efficient service from staff

Rating 4.5 out of 5

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The staff were brilliant and very friendly could not help enough and service was very fast.

Rating 5 out of 5

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Freindly and professional. they did not try and sell me things that I didnt want lkke other similar garages do.

Rating 5 out of 5

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Paul Barnes, showed enthusiasm and skill and was very polite, even though he struggled to replace my oil filter, he pursued it in a professional manner at all times.

Rating 5 out of 5

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excellent cutomer service

Rating 5 out of 5

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Customer friendly service

Rating 5 out of 5

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Cheap wheel alignment. Clean waiting room. Friendly staff.

Rating 4 out of 5

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Quick,friendly,professional service.

Rating 5 out of 5

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excellent service with professional honest well mannered staff

Rating 5 out of 5

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Very friendly and efficient service, Dave (manager) was very helpful & even identified that the tyre could be repaired rather than having to purchase a brand new one. Max was efficient and very kind too. Super service guys. It took a lot of hassle out of a previously painful day

Rating 5 out of 5

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Fast Friendly service

Rating 5 out of 5

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Friendly and helpful staff with good knowledge

Rating 4 out of 5

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Good service at the right price

Rating 5 out of 5

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Good service at a good price

Rating 5 out of 5

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The Price match was very good and also the AA offer, The fitters were very helpful

Rating 5 out of 5

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Speedy Service, polite staff.

Rating 5 out of 5

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Friendly and knowledgeable staff

Rating 4 out of 5

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Good value, fast service and friendly staff.

Rating 5 out of 5

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David has an excellent customer service skills nothing was to much trouble.

Rating 5 out of 5

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Good service and information on deals

Rating 4.5 out of 5

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Good service and information on deals

Rating 4.5 out of 5

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Great service, friendly and efficient

Rating 4.5 out of 5

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staff most helpful

Rating 4 out of 5

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Cost and ease of location

Rating 4.5 out of 5

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Polite and respectful staff. Competitive prices. Trust in quality

Rating 4.5 out of 5

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Good service and a good price

Rating 5 out of 5

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Although affordable a lot of my friends think you are too expensive

Rating 4 out of 5

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no problems

Rating 4 out of 5

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Service was fantastic. Very reasonably priced. Staff extremely helpful. Go above and beyond to give a fantastic service

Rating 5 out of 5

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Very polite Staff, very helpful, very informative, very quick service with a smile, very competitive prices..

Rating 5 out of 5

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very pleased with the service

Rating 4.5 out of 5

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very impressed

Rating 5 out of 5

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Good polite service

Rating 5 out of 5

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Very professional knowledgeable staff, was booked in quickly and promptly

Rating 5 out of 5

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Excellent service. Very helpful staff

Rating 5 out of 5

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great friendly caring service

Rating 4 out of 5

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Polite helpful staff with no hassle quote following check and quote

Rating 4 out of 5

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The staff were knowledgeable, polite, friendly and found the best deal for me.

Rating 5 out of 5

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Right after my arrival the staff devoted to me. Give me professional advice. Changing tyre was made without undue delay. Thank you.

Rating 4 out of 5

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Fast efficient and friendly service

Rating 5 out of 5

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Very nice staff with prompt service

Rating 5 out of 5

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The service I received yesterday when I had two punctures and slight wear and tear on my third tyre was first class

Rating 4.5 out of 5

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Excellent service ,,, Paul Barnes was very professional and polite,

Rating 5 out of 5

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Paul the young lad who attended to us was quality and knowledgeable and considerate. Jeff the manager was amazing worked with in a budget both are a credit to the company. i had been to another company earlier that day never again national will recieve all my business

Rating 5 out of 5

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took my car for oil change the guys were very freindly and helpfull

Rating 5 out of 5

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really good advice & service

Rating 5 out of 5

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Good Service & Price

Rating 5 out of 5

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Trust the staff, slways helpful, fast service and good prices.

Rating 5 out of 5

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Took my car in for an inspection after noticing a rattling sound coming from the front offside tyre. Within 30 minutes I received a phone call advising me what the problem was and within 2 hours the car was ready for collection. The service I received from National was fantastic and the mechanics are a credit to the company. I really cannot praise them enough!

Rating 5 out of 5

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I warm welcome by Paul who explained and showed me what was the problem with my car he,s doing a wonderful job so happy with the work .He is so good at as his job thank you again.

Rating 5 out of 5

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Great professionalism and speedy service

Rating 5 out of 5

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Very polite and helpful

Rating 5 out of 5

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buy one get one free

Rating 4.5 out of 5

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Excellent service and the staff explained everything in non-techs language that I could understand

Rating 5 out of 5

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quick

Rating 4 out of 5

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Fast freindly service, good prices and good stock levels.

Rating 5 out of 5

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friendly service from staff

Rating 5 out of 5

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Good overall service and standard

Rating 4 out of 5

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Good service.

Rating 4.5 out of 5

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Excellent service

Rating 5 out of 5

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Professional pleasant staff competitive price

Rating 5 out of 5

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I had excellent and courteous service

Rating 5 out of 5

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Friendly and efficient service

Rating 4 out of 5

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I received professional and prompt service (tyres fitting, balancing, tracking) at ST5 9EW branch on 24 Sep 2011 afternoon. I was served by Richard T., who was polite and informative, didn’t mind my questions, explained any doubts I had, and showed why the work was required.

Rating 5 out of 5

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Fast service and caring workmanship

Rating 5 out of 5

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Correct advice that my car tyre could still go up to 6 months they estimate 1 hour to finish job but completed in 45 minutes price was cheaper than online

Rating 5 out of 5

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Excellent speedy service professional staff

Rating 5 out of 5

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Excellent nothing was too much trouble

Rating 5 out of 5

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Probably the best deals. Local branch & staff advice.

Rating 4.5 out of 5

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excellent service friendly and polite staff

Rating 5 out of 5

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Staff were polite efficient helpful and obliging

Rating 4 out of 5

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Very kind and helpful

Rating 4.5 out of 5

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When first ringing for a quote the staff were helpful made me feel at ease and were very efficient this made me decide to book my car in and the service on the day was also excellent

Rating 4.5 out of 5

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Helpful and polite staff beat all other quotes

Rating 5 out of 5

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Excellent quick service value for money

Rating 5 out of 5

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Politeness of staff battery not in stock terminals reversed battery got in one hour good feedback from staff cannot comment on price as these change so much service excellent as I just dropped into the branch on the off chance for battery and charging check

Rating 4.5 out of 5

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Great prompt service friendly staff value for money good location

Rating 5 out of 5

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Courtesy good advice quick ordering of product did tracking for wheels good value felt safer when I drove away the wheels were out of alignment before tracking

Rating 5 out of 5

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Rating 5 out of 5

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Quick and efficient service and polite staff

Rating 4 out of 5

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Helpful and polite staff beat all other quotes

Rating 5 out of 5

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Cost, price matched, had tyres in stockand staff gave good service

Rating 5 out of 5

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