National Tyres and Autocare Newcastle-Under-Lyme

MY HUSBAND HAD 4 TYRES AND TRACKING 4 MONTHS AGO GOOD PRICE AND WORKMANSHIP. I CONTACTED DEPO FOR THE SAME, GIVEN PRICE TO EXPENSIVE, ASKED FOR DISCOUNT ANSWER WAS BRILLIANT. SHOP TOLD ME TIME 1.30-2 PM . HAD TO WAIT FOR 1.5 HOURS FOR FITMENT DUE TO volume of customers.

CAROL

Very friendly staff, efficient speed in completing oil change today. Staff members involved in oil changed also spoke to me in the customer area to inform me of their work while my car was bought around for me to collect. Excellent service - please pass this on to staff at Newcastle Under Lyme.

Gemma

Always helpful and efficient. Nothing is too much trouble . Excellent customer service!

Joanne

I always purchase my tyres from national tyres, The lads are very professional and the last time I had my car fixed I thought the price was very reasonable

Georgina

A very welcoming place. The staff are friendly and very helpful.

Samuel

Very friendly and helpful service

Susan

Good curtious service

Steven

Polite and helpful staff - couldn't be better

Simon

Fitted me in last minute to fit 2 tyres. Was with my wife and toddler son so it needed doing quickly and Graeme very helpful and did what he could to get us on the road quickly.

Dean

Great staff very helpful

James

The guys at Newcastle Under Lyme are always polite and helpful giving prompt attention and service. The garage is busy but they always have time to explain the best options and prices and you can trust their advice - its for that reason that I and my sons always return for tyres and use National Tyres services. I have just had all my brake pads replaced - prices were excellent and they fitted them quickly giving me a call to say it was ready. You have a great team at this branch !

PHILIP

Professional, reliable and friendly. Nothing is too much trouble.

Joanne

Despite Allstar making a mess of my booking, the gentleman on reception was fantastic. Friendly, courteous, unflustered.

Jim

excellent service, friendly staff

Venus

Excellent

Venus

The team at Newcastle-under-Lyme are not my nearest branch; however, service and pricing over the past year and a half of service has convinced me that they are worth supporting and praising. My most recent experience yesterday was totally satisfactory, I arrived slightly early, they gave me a very competitive price and told me how long the work would take. The work was done on time and appears to be what was quoted for.

Anthony

Very helpful staff who completed a repair on the spot.

Harman

Superb service and promptness this is why I'm a repeat customer

Joanne

really helpful courteous staff

Michael

Having just moved to Newcastle under Lyme I was looking for somewhere to get my car MOT'D. and was recommended to try National tyres by a friend. The standard of care and courtesy I received was truly excellent and I can't praise Paul Barnes and his colleagues highly enough. Needless to say I won't be going anywhere else for replacement tyres and MOT'S in the future! Please pass on my grateful thanks to them.

Michael

Good

Karol

Friendly helpful staff

Georgina

Very freindly and helpful

Stuart

Always helpful and efficient

Carol

Very impressed from start to finish with the service I received.

Joanne

Prompt service. Pleasant and helpful staff.

Neil

Had oil change and it was completed quickly and they kept me informed.

Colin

Good Price Fitted the Tyres ordered and accommodated me very well after I missed my time slot

Anthony

Staff very friendly and helpful Paul Barnes and David walker

Ryan

Excellent quick mot very Happy. Went back the next week for a full service. Both the manager David Walker and Paul Barns Mot tester and service guy were so helpful

Erica

First time experience with National today, bought a new battery for my Skoda. Bitterly cold, snowy day. But pleasantly surprised by the warm and friendly reception by your staff in particular Jason and Paul who worked with a smile and did an excellent and quick battery fitting job. I will need tyres shortly and I will certainly be back to National

Paul

Tyres ordered on line along with alignment check , job completed , questions answered and back home within an hour .

keith

Excellent customer service, very polite and helpful regarding information on all tyres.

Joseph

Great customer interaction from staff. Came in with AA recovery. Branch was really busy but I was told truthfully about waiting times, kept informed of progress and all customers waiting were offered tea and coffee.

Anthony

prompt and efficient

Anonymous

Promptness and courteousness

John

Reasonable, friendly and professional people.

Craig

Knowledgeable and very friendly staff that are always busy when I call and that speaks volumes for your company

John

fast, efficient service

Anonymous

the staff were very freindly and most helpfull also well manared

Anonymous

Excellent service from ringing to find price and availability to fitting.

Anonymous

This feedback is for the staff at my Newcastle-under-Lyme depot. I give them maximum points for; -Their politeness - Professional help and sound advice - The way they went about doing the work on the car

David

punctured tyre

Malcolm

Friendly polite and efficient staff. Clean and reasonably comfortable wating area. Only had puncture repaired, so can't comment on tyre prices.

Anonymous

The prompt curtious attention l received at your Newcastle branch near Stoke on Trent this afternoon in particular when my wheels were re-fitted with a battery wrench and torque bar and the wheel trims retied with cable ties

Anonymous

Friendly service. Right price I got discount with my AA membership

Adrian

Quick, friendly and efficient service

Anonymous

Helpful friendly staff

Robert

Excellent service at every visit, Very friendly staff, best prices

Stepohanie

Absolutely fantastic service from Dave!! I have had the best customer service ever,wish all companies were like this one in Newcastle under Lyme.Very professional courteous and helpful this is the 3rd time I have been here and wouldn't use anyone else . Thank you sooo much Dave ????

Carol

Polite efficient staff very informative of what they were doing very satisfied, speed of service of service was due to circumstances outside the branches control

Malcolm

customer service was second to none, super friendly staff and explained in full detail what was required. efficient and fast service as always

Anonymous

I always use same branch nearly 10-15 years.

Yavuz

staff were most helpful

David

ordered tyres through tyreshopper, day before fitting newcastle under lyme ctr phoned me to confirm and service was excellent

Anonymous

Very professional and knowledgable staff

Lea Anthony

Took lease vehicle as contracted to National tyres. Couldn't fault the staff or the service I received but can purchase tyres cheaper locally with the same service for my own vehicle.

Anonymous

Excellent service at an excellent price. My exhaust was fitted by Paul Barnes, who despite problems , did everything he could to avoid any further costs. I would definitely return to this garage for future work and would strongly recommend it to friends and family!!!

Steven

The helpful service from the staff.

Andrew

Price and professional friendly staff.

Anonymous

Very friendly and extremely helpful staff.

Anonymous

Great service and very polite

Anonymous

polite staff and efficient service

paul

Pleasant staff and friendly environment

Andrew

Clean waiting area polite staff and everything was explained as to what was happening

Andrew

Efficient service from staff

Anonymous

The staff were brilliant and very friendly could not help enough and service was very fast.

Anonymous

Freindly and professional. they did not try and sell me things that I didnt want lkke other similar garages do.

Anonymous

Paul Barnes, showed enthusiasm and skill and was very polite, even though he struggled to replace my oil filter, he pursued it in a professional manner at all times.

Sean

excellent cutomer service

Anonymous

Customer friendly service

Attila

Cheap wheel alignment. Clean waiting room. Friendly staff.

Anonymous

Quick,friendly,professional service.

Anonymous

excellent service with professional honest well mannered staff

nicholas

Very friendly and efficient service, Dave (manager) was very helpful & even identified that the tyre could be repaired rather than having to purchase a brand new one. Max was efficient and very kind too. Super service guys. It took a lot of hassle out of a previously painful day

Dean

Fast Friendly service

deborah

Friendly and helpful staff with good knowledge

Anonymous

Good service at the right price

Carol

Good service at a good price

Carol

The Price match was very good and also the AA offer, The fitters were very helpful

Anonymous

Speedy Service, polite staff.

Anonymous

Friendly and knowledgeable staff

Dennis

Good value, fast service and friendly staff.

Melvyn

David has an excellent customer service skills nothing was to much trouble.

Stephen

Good service and information on deals

Anonymous

Good service and information on deals

Anonymous

Great service, friendly and efficient

Sean

staff most helpful

David

Cost and ease of location

Anonymous

Polite and respectful staff. Competitive prices. Trust in quality

Colin

Good service and a good price

Anonymous

Although affordable a lot of my friends think you are too expensive

Anonymous

no problems

russell

Service was fantastic. Very reasonably priced. Staff extremely helpful. Go above and beyond to give a fantastic service

Anonymous

Very polite Staff, very helpful, very informative, very quick service with a smile, very competitive prices..

Sean

very pleased with the service

Anonymous

very impressed

Anonymous

Good polite service

Anonymous

Very professional knowledgeable staff, was booked in quickly and promptly

Anonymous

Excellent service. Very helpful staff

Anonymous

great friendly caring service

Anonymous

Polite helpful staff with no hassle quote following check and quote

Gary

The staff were knowledgeable, polite, friendly and found the best deal for me.

Caroline

Right after my arrival the staff devoted to me. Give me professional advice. Changing tyre was made without undue delay. Thank you.

Anonymous

Fast efficient and friendly service

Anonymous

Very nice staff with prompt service

Anonymous

The service I received yesterday when I had two punctures and slight wear and tear on my third tyre was first class

Anonymous

Excellent service ,,, Paul Barnes was very professional and polite,

John

Paul the young lad who attended to us was quality and knowledgeable and considerate. Jeff the manager was amazing worked with in a budget both are a credit to the company. i had been to another company earlier that day never again national will recieve all my business

Anonymous

took my car for oil change the guys were very freindly and helpfull

nigel

really good advice & service

bill

Good Service & Price

Anonymous

Trust the staff, slways helpful, fast service and good prices.

Mark

Took my car in for an inspection after noticing a rattling sound coming from the front offside tyre. Within 30 minutes I received a phone call advising me what the problem was and within 2 hours the car was ready for collection. The service I received from National was fantastic and the mechanics are a credit to the company. I really cannot praise them enough!

Anonymous

I warm welcome by Paul who explained and showed me what was the problem with my car he,s doing a wonderful job so happy with the work .He is so good at as his job thank you again.

Anonymous

Great professionalism and speedy service

Anonymous

Very polite and helpful

Hayley

buy one get one free

Anonymous

Excellent service and the staff explained everything in non-techs language that I could understand

Anonymous

quick

Anonymous

Fast freindly service, good prices and good stock levels.

Paul

friendly service from staff

Andrew

Good overall service and standard

Anonymous

Good service.

Chris

Excellent service

Phil

Professional pleasant staff competitive price

Anonymous

I had excellent and courteous service

Anonymous

Friendly and efficient service

Michael

I received professional and prompt service (tyres fitting, balancing, tracking) at ST5 9EW branch on 24 Sep 2011 afternoon. I was served by Richard T., who was polite and informative, didn’t mind my questions, explained any doubts I had, and showed why the work was required.

tom

Fast service and caring workmanship

Anonymous

Correct advice that my car tyre could still go up to 6 months they estimate 1 hour to finish job but completed in 45 minutes price was cheaper than online

Anonymous

Excellent speedy service professional staff

Laszlo

Excellent nothing was too much trouble

Anonymous

Probably the best deals. Local branch & staff advice.

Anonymous

excellent service friendly and polite staff

Phillip

Staff were polite efficient helpful and obliging

Anonymous

Very kind and helpful

Anonymous

When first ringing for a quote the staff were helpful made me feel at ease and were very efficient this made me decide to book my car in and the service on the day was also excellent

Anonymous

Helpful and polite staff beat all other quotes

Gillian

Excellent quick service value for money

Anonymous

Politeness of staff battery not in stock terminals reversed battery got in one hour good feedback from staff cannot comment on price as these change so much service excellent as I just dropped into the branch on the off chance for battery and charging check

Anonymous

Great prompt service friendly staff value for money good location

Anonymous

Courtesy good advice quick ordering of product did tracking for wheels good value felt safer when I drove away the wheels were out of alignment before tracking

Anonymous

Anonymous

Quick and efficient service and polite staff

Anonymous

Helpful and polite staff beat all other quotes

Gillian

Cost, price matched, had tyres in stockand staff gave good service

Anonymous