National Tyres and Autocare 117A Liverpool RoadNewcastle-Under-Lyme ST5 9EW UK Phone: 01782 617 331
OPENING HOURS: Monday - Friday: 8.30am - 6.00pmSaturday: 8.30am - 5pmSunday: 10am-4pm
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Tyres NEWCASTLE-UNDER-LYME | Exhausts NEWCASTLE-UNDER-LYME | Oil Change NEWCASTLE-UNDER-LYME Brakes NEWCASTLE-UNDER-LYME | Car Batteries NEWCASTLE-UNDER-LYME | MOT NEWCASTLE-UNDER-LYME
Branch listing created by Mike Bourne
Branch Experience 4.8 out of 5
144 review(s) of Newcastle-Under-Lyme
The guys at Newcastle Under Lyme are always polite and helpful giving prompt attention and service. The garage is busy but they always have time to explain the best options and prices and you can trust their advice - its for that reason that I and my sons always return for tyres and use National Tyres services. I have just had all my brake pads replaced - prices were excellent and they fitted them quickly giving me a call to say it was ready. You have a great team at this branch !
Rating 5 out of 5
PHILIP
Professional, reliable and friendly. Nothing is too much trouble.
Joanne
Despite Allstar making a mess of my booking, the gentleman on reception was fantastic. Friendly, courteous, unflustered.
Jim
excellent service, friendly staff
Venus
Excellent
The team at Newcastle-under-Lyme are not my nearest branch; however, service and pricing over the past year and a half of service has convinced me that they are worth supporting and praising. My most recent experience yesterday was totally satisfactory, I arrived slightly early, they gave me a very competitive price and told me how long the work would take. The work was done on time and appears to be what was quoted for.
Anthony
Very helpful staff who completed a repair on the spot.
Harman
Superb service and promptness this is why I'm a repeat customer
really helpful courteous staff
Michael
Having just moved to Newcastle under Lyme I was looking for somewhere to get my car MOT'D. and was recommended to try National tyres by a friend. The standard of care and courtesy I received was truly excellent and I can't praise Paul Barnes and his colleagues highly enough. Needless to say I won't be going anywhere else for replacement tyres and MOT'S in the future! Please pass on my grateful thanks to them.
Good
Karol
Friendly helpful staff
georgina
Very freindly and helpful
Stuart
Always helpful and efficient
Brian
Very impressed from start to finish with the service I received.
Prompt service. Pleasant and helpful staff.
Neil
Had oil change and it was completed quickly and they kept me informed.
Colin
Good Price Fitted the Tyres ordered and accommodated me very well after I missed my time slot
Rating 4.5 out of 5
Staff very friendly and helpful Paul Barnes and David walker
Ryan
Excellent quick mot very Happy. Went back the next week for a full service. Both the manager David Walker and Paul Barns Mot tester and service guy were so helpful
Erica
First time experience with National today, bought a new battery for my Skoda. Bitterly cold, snowy day. But pleasantly surprised by the warm and friendly reception by your staff in particular Jason and Paul who worked with a smile and did an excellent and quick battery fitting job. I will need tyres shortly and I will certainly be back to National
Paul
Tyres ordered on line along with alignment check , job completed , questions answered and back home within an hour .
keith
Excellent customer service, very polite and helpful regarding information on all tyres.
Joseph
Great customer interaction from staff. Came in with AA recovery. Branch was really busy but I was told truthfully about waiting times, kept informed of progress and all customers waiting were offered tea and coffee.
prompt and efficient
Anonymous
Promptness and courteousness
John
Reasonable, friendly and professional people.
Craig
Knowledgeable and very friendly staff that are always busy when I call and that speaks volumes for your company
fast, efficient service
the staff were very freindly and most helpfull also well manared
Excellent service from ringing to find price and availability to fitting.
This feedback is for the staff at my Newcastle-under-Lyme depot. I give them maximum points for; -Their politeness - Professional help and sound advice - The way they went about doing the work on the car
David
punctured tyre
Rating 4 out of 5
Malcolm
Friendly polite and efficient staff. Clean and reasonably comfortable wating area. Only had puncture repaired, so can't comment on tyre prices.
The prompt curtious attention l received at your Newcastle branch near Stoke on Trent this afternoon in particular when my wheels were re-fitted with a battery wrench and torque bar and the wheel trims retied with cable ties
Friendly service. Right price I got discount with my AA membership
Adrian
Quick, friendly and efficient service
Helpful friendly staff
Robert
Excellent service at every visit, Very friendly staff, best prices
Stepohanie
Absolutely fantastic service from Dave!! I have had the best customer service ever,wish all companies were like this one in Newcastle under Lyme.Very professional courteous and helpful this is the 3rd time I have been here and wouldn't use anyone else . Thank you sooo much Dave ????
Carol
Polite efficient staff very informative of what they were doing very satisfied, speed of service of service was due to circumstances outside the branches control
customer service was second to none, super friendly staff and explained in full detail what was required. efficient and fast service as always
I always use same branch nearly 10-15 years.
Yavuz
staff were most helpful
ordered tyres through tyreshopper, day before fitting newcastle under lyme ctr phoned me to confirm and service was excellent
Very professional and knowledgable staff
Lea Anthony
Took lease vehicle as contracted to National tyres. Couldn't fault the staff or the service I received but can purchase tyres cheaper locally with the same service for my own vehicle.
Excellent service at an excellent price. My exhaust was fitted by Paul Barnes, who despite problems , did everything he could to avoid any further costs. I would definitely return to this garage for future work and would strongly recommend it to friends and family!!!
Steven
The helpful service from the staff.
Andrew
Price and professional friendly staff.
Very friendly and extremely helpful staff.
Great service and very polite
polite staff and efficient service
paul
Pleasant staff and friendly environment
Clean waiting area polite staff and everything was explained as to what was happening
Efficient service from staff
The staff were brilliant and very friendly could not help enough and service was very fast.
Freindly and professional. they did not try and sell me things that I didnt want lkke other similar garages do.
Paul Barnes, showed enthusiasm and skill and was very polite, even though he struggled to replace my oil filter, he pursued it in a professional manner at all times.
Sean
excellent cutomer service
Customer friendly service
Attila
Cheap wheel alignment. Clean waiting room. Friendly staff.
Quick,friendly,professional service.
excellent service with professional honest well mannered staff
nicholas
Very friendly and efficient service, Dave (manager) was very helpful & even identified that the tyre could be repaired rather than having to purchase a brand new one. Max was efficient and very kind too. Super service guys. It took a lot of hassle out of a previously painful day
Dean
Fast Friendly service
deborah
Friendly and helpful staff with good knowledge
Good service at the right price
Good service at a good price
The Price match was very good and also the AA offer, The fitters were very helpful
Speedy Service, polite staff.
Friendly and knowledgeable staff
Dennis
Good value, fast service and friendly staff.
Melvyn
David has an excellent customer service skills nothing was to much trouble.
Stephen
Good service and information on deals
Great service, friendly and efficient
staff most helpful
Cost and ease of location
Polite and respectful staff. Competitive prices. Trust in quality
Good service and a good price
Although affordable a lot of my friends think you are too expensive
no problems
russell
Service was fantastic. Very reasonably priced. Staff extremely helpful. Go above and beyond to give a fantastic service
Very polite Staff, very helpful, very informative, very quick service with a smile, very competitive prices..
very pleased with the service
very impressed
Good polite service
Very professional knowledgeable staff, was booked in quickly and promptly
Excellent service. Very helpful staff
great friendly caring service
Polite helpful staff with no hassle quote following check and quote
Gary
The staff were knowledgeable, polite, friendly and found the best deal for me.
Right after my arrival the staff devoted to me. Give me professional advice. Changing tyre was made without undue delay. Thank you.
Fast efficient and friendly service
Very nice staff with prompt service
The service I received yesterday when I had two punctures and slight wear and tear on my third tyre was first class
Excellent service ,,, Paul Barnes was very professional and polite,
Paul the young lad who attended to us was quality and knowledgeable and considerate. Jeff the manager was amazing worked with in a budget both are a credit to the company. i had been to another company earlier that day never again national will recieve all my business
took my car for oil change the guys were very freindly and helpfull
nigel
really good advice & service
bill
Good Service & Price
Trust the staff, slways helpful, fast service and good prices.
Mark
Took my car in for an inspection after noticing a rattling sound coming from the front offside tyre. Within 30 minutes I received a phone call advising me what the problem was and within 2 hours the car was ready for collection. The service I received from National was fantastic and the mechanics are a credit to the company. I really cannot praise them enough!
I warm welcome by Paul who explained and showed me what was the problem with my car he,s doing a wonderful job so happy with the work .He is so good at as his job thank you again.
Great professionalism and speedy service
Very polite and helpful
Hayley
buy one get one free
Excellent service and the staff explained everything in non-techs language that I could understand
quick
Fast freindly service, good prices and good stock levels.
friendly service from staff
Good overall service and standard
Good service.
Chris
Excellent service
Phil
Professional pleasant staff competitive price
I had excellent and courteous service
Friendly and efficient service
I received professional and prompt service (tyres fitting, balancing, tracking) at ST5 9EW branch on 24 Sep 2011 afternoon. I was served by Richard T., who was polite and informative, didn’t mind my questions, explained any doubts I had, and showed why the work was required.
tom
Fast service and caring workmanship
Correct advice that my car tyre could still go up to 6 months they estimate 1 hour to finish job but completed in 45 minutes price was cheaper than online
Excellent speedy service professional staff
Laszlo
Excellent nothing was too much trouble
Probably the best deals. Local branch & staff advice.
excellent service friendly and polite staff
Phillip
Staff were polite efficient helpful and obliging
Very kind and helpful
When first ringing for a quote the staff were helpful made me feel at ease and were very efficient this made me decide to book my car in and the service on the day was also excellent
Helpful and polite staff beat all other quotes
Gillian
Excellent quick service value for money
Politeness of staff battery not in stock terminals reversed battery got in one hour good feedback from staff cannot comment on price as these change so much service excellent as I just dropped into the branch on the off chance for battery and charging check
Great prompt service friendly staff value for money good location
Courtesy good advice quick ordering of product did tracking for wheels good value felt safer when I drove away the wheels were out of alignment before tracking
Quick and efficient service and polite staff
Cost, price matched, had tyres in stockand staff gave good service