National Tyres and Autocare
709 Chester RoadStretfordManchester
0161 876 0652
Monday - Friday: 8.30am - 6.00pmSaturday: 8.30am - 5pm
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Tyres MANCHESTER (CHESTER ROAD M32) |
Exhausts MANCHESTER (CHESTER ROAD M32) |
Oil Change MANCHESTER (CHESTER ROAD M32)
Brakes MANCHESTER (CHESTER ROAD M32) |
Car Batteries MANCHESTER (CHESTER ROAD M32)
Branch listing created by
out of 5
158 review(s) of
Manchester (Chester Road M32)
Chris was really helpful both on the phone and once there. A friendly face is important when had to be recovered so thank you.
4.5 out of 5
Was served by Luke and Mike, who were both excellent. They Were both really helpful and went through the options available to me.
5 out of 5
Outstanding customer service. They a rectified a wheel alighlnment issue that the sale branch couldn't or wouldn't fix. Sale branch communication and customer care is terrible. The staff all need to be retrained on how to talk to customers. Manchester m32 branch total opposite. Luke in particular talked to me in detail, was very helpful and even showed me what he was doing with my car on the ramp. He resolved the issue for me. I will go back to this branch again and I will not use or recommend the sale branch. Thank you Luke and the team. Keep doing it right!
Utmost care and attention throughout whole visit.
AJ and Yaz were really accommodating and fit me in over the bank holiday. Fitting of my brake discs and pads only took 45 minutes too. Yaz also explained how to bed in my new brakes.
very polite efficient and reasonably priced
The 3 people I spoke to today were great! Yaz, Scott and AJ. I spoke with Yaz yesterday evening to ask if they had my tyre size and to ask if I could come down in the morning to have them fitted, this was no problem at all and at short notice. We arranged a time and off I popped. Got there this morning and nothing was too much trouble, great service!
I'm taking my car back for it's brakes as soon as I can look at my work shifts.
10 out of 10.
I received excellent service from the Chester Rd Stretford Branch today. Dropped the car off at 9am with a collapsed exhaust and was driving it away repaired by 12.30.
Very friendly service with excellent staff.
Having arrived at the garage, the technician was working completely alone due to apparently his colleague leaving due to illness. I was made to feel as if was nothing was too much trouble. You could clearly see the chap was rushed off his feet, but he was an absolute professional and made sure the two tyres I had replaced were done as quickly as possible. I have a company of my own and if I had an employee with this much passion and dedication for my company, I’d make sure I looked after him. The chaps name is Yasin Sharif please pass on my huge appreciation.
Went in unsure of the problem with my Mini Cooper and was instantly greeted with two lovely gentlemen Yaz and AJ at the Stretford branch (709 Chester road). I was in a state of worry and concerned about the safety of my car due to vibrations and feeling like the car was going off track. They assessed the problem quickly and taught me a few lessons on road safety when it comes to tyres and alignment. Both incredibly friendly enthusiastic guys and Yaz was doing a good job at training AJ. I had two new tyres and a realignment due to perfection and quickly. Very very impressed with the service and felt fully relaxed and assured my car was safe once leaving the garage. Very professional and would highly recommend them to anyone. Thanks again well done to National Tyres and Autocare Stretford particularly Yaz and AJ. A service with a smile. A very happy customer 👍🏻
Yaz and his colleague were very welcoming and offered me a cup of tea. They managed to complete the job within half an hour, whilst I wandered around Tesco. Upon my return, Yaz had put on the heater in the waiting room, making my 5 minute wait very pleasurable indeed. Overall it was a good experience - quick, efficient and friendly.
The staff are so helpful and take the time to explain any issues clearly. I have been helped by Yaz on a couple of occasions and would like to offer feedback on his fabulous level of service. He is a real credit to the branch. I have also been helped by AJ, who is knowledgeable, friendly and very helpful. Great work guys!
I would have no hesitation in recommending friends and family to use this branch.
I do hope that you pass on positive customer feedback to the employees in question.
Friendly, helpful service. Efficient but good quality work.
Very friendly staff, quick and efficient service. Overall an excellent service, well delivered. I was served by Yaz and found him knowledgable, friendly and very helpful. I scored the Team at the Stratford branch a 10 only because that is the highest I could give. Would recommend them to everyone, keep up the great work.
I had a flat tyre on my way home from work to pack, the night before i was going on holiday, and the team went out of their way and sorted me out within 40 mins. Sharif and Scott were massively helpful resolving what could have been an extremely stressful situation for me.
Friendly and helpful staff who did a good job within an acceptable period of time. Yaz managed his team well and was keen to offer good service. I bought 4 new tyres so don't expect to return to the branch anytime soon but I would recommend them to others and use them again.
Friendly helpful staff
4 out of 5
Called the Stretford branch Wednesday for 3 bmw x5 tyres which aren't a stock item. Yaz store manager ordered in for first think Thursday. Fitted fast and good price.
Excellent customer service, honest and friendly staff
Customer service, the proffessional and amazing hospitality
Brilliant customer service and quality tyres at a competetive price.
Good customer service and speed of service
Yas provided amazing customer service. We desperately needed a tyre replacing and new brake pads so we could continue our long journey home to Somerset. He ordered one in for us and got it fitted as soon as we arrived at the branch even though they were short staffed. He gave us the information needed regarding the brake situation and overall just made what was as a bad situation a much better one. Thanks!
Great customer service as soon as walked into the branch. The Manager and his assitant were very polite and welcoming.
Appreciative of the customers needs
Yaz the manager was a true gent and was very professional in the way he communicated with me and his staff.
Rang to find what time opening,was told 8.30.
Called in garage 9.05,home by 9.45 New battery fitted.
Fantastic service at a great price. Got an oil change today, was very pleased with the service received.
Scott and Jordan dealt with me quickly and efficiently, beat Halfords on price by £3 and Kwikfit by £24. They were helpful, efficient and courteous despite working without a manager on site. I hope you promote them for their good work. I'm usually quick to criticise, but I'm a very happy customer.
Professional and quick.
GOOD SERVICE AND GOOD PRODUCTS
Friendly, reasonable prices and no attempt to rip off customers. Quick too!
It felt like an honest service and the staff were professional and knowledgeable.
HIGH STANDARD OF SERVICE,FITTING GOOD QUALITY TYRE,AT REASONABLE PRICE, AND GIVING ADVICE ABOUT CONDITION OF BRAKES I.E. LOW BRAKE PADS
28/6/16 Joran - was more than helpful with honest advice & customer service a pleasure to deal with, making MOT stress free.
25/6/16 Luke - first impressions last reason for dealing with National Tyres & Autocare
709 Chester rd, Stretford M32 0RW.
Great job lads thank you for honesty/work
( Evans Helshaw staff can learn a lot from staff at this branch National tyres & Autocare.)
3.5 out of 5
Friendly and knowledgable staff
Good service and helpful
Damien who served me and the mechanic who fitted the tyres were extremely nice and professional. Damien had excellent customer service skills, he even offered to make myself and another customer a hot drink. He was not over the top, but seemed to genuinely care about making sure I had a good deal and service which is so refreshing. The price for the tyres was very good as Kwik Fit next door were significantly more expensive. Normally getting tyres is a complete chore but I was very pleasantly surprised by how fantastic the service was at Stretford National. The tyres were available and I didn't have to wait long. I don't normally bother with feedback, but I felt compelled to let you know how good your staff were and with good prices i would definitely rate my experience as 10 out 10.
Excellent customer service and knowledgeable and trustworthy staff at Stretford m32 branch - especially Damian Horton.
I have returned many times to this branch based on the service received and the honest approach of the staff. Damian is a credit to your company and goes the extra mile to explain the work he's done and offers balanced and knowledgeable advice. Hard to find a garage you can trust these days, but would definitely recommend these guys. Shame they don't do MOTs at this particular branch. I have to travel to an alternative National branch - but these guys were great too! Big thank you to Damian for all his help.
Ease and relationship
Excellent customer service, friendly, helpful and effective
Always been quick and efficient
They can be expensive sometimes
Fast and good service. Didn't use pressure sales approach which made the whole experience seem trustworthy.
Good service, good price, same-day appointments
Staff member (Dean) kept to his word.Can do attitude and polite and pointed out possible forthcoming problems with the car.
Pleased with job
Excellent customer service again and again. The waiting area is always clean and the lads cant do enough for you.
good quality service.
great service, price and speed
Good customer service and high quality
I was given honest and speedy service, the staff was friendly and polite they went out of their way to explain things fully to me.
From the moment I contacted the Branch to driving off after having my tyres fitted the customer experience was first class. Nathan Fagan was fantastically knowledgeable and helpful as was Damina Horton who fitted the tyres. I cannot praise the team at Stretford highly enough.
Quality of customer service, fast service, affordable
The service was excellent and efficient
Extremely helpful mechanics who went out of their way to explain the issues and the best course of action. Ordered parts quickly and fitted the same day. Highly recommend Nathan and Damian.
The staff were very professional and prices were reasonable
Service was polite, friendly, helpful & quick
Service was quick, polite & helpful.
Fast efficient and friendly service.
I was given honest and speedy service, the staff went out of their way to explain things fully to me.
Staff were very helpful in arranging a puncture repair on a perfectly good tyre after Kwik Fit next door had tried to "pull the wool over my eyes" insisting it was not repairable, to try to get me to buy a new tyre. At £19 for a puncture repair this is also substantially cheaper than KwikFit's £24.50!
Good communication, friendly staff and quick service.
The guy was extremely helpful and got everything sorted quickly
Speedy service, courteous, pricematch agreed.
Excellent customer service
I called into the garage today due to a torn tyre. The assistance (Damian) was extremely polite and could do the work while I waited. He then advised me of some things he that would also need attending to. I was aware of these issues and he said he could do them including a service which I had been planning to have done (He did not pressure me and said I could come back). I was happy with the price and information so the work was completed and will be going back for a MOT next month. I found the customer service was excellent an felt I could trust the assistant with the information given.
Nothing is too much trouble for these guys. Always polite even when they are very busy. Don't waste time they get on with the job and always finish within the time they say.
speed of service
friendly and informative staff
Have been twice in the past 5 weeks for new tyres and to check a puncture. Very polite service, was attended to immediately and everything was explained to me before anything was done to the car. Excellent service provided at this branch. The products I neeeded were in stock, nice waiting area with toilets & magazines
great overall service in every dept
I needed a replacement tyre quickly and called in at opening time, only waited 15 minutes and staff very welcoming, efficient and knowledgable.
Good quality of service.
customer service skills from Damian were excellent. He's a credit to your organisation
fast, friendly staff that go all out to help you. They have a ready smile, the stock was there fast and the price was very reasonable.
good overall service
Service, knowledge & attitude
a great job done on time at the price quoted no ifs no buts and no maybes
The branch manager was very polite and helpful on the phone, when I first rang. He explained everything very well, when I reached the shop the centre had the work done really quickly on my car. The manager couldn't do enough and very courteous. great price also! The other staff were really helpful also.
The price promise given over the telephone was correct. The staff very friendly and professional and a nice cup of coffee...
Professional and competitively priced
Tom and his team at Stretford are fantastic. They are always willing to help and go always go the extra mile. They have truly been a great help and I would recommend everyone to use this branch
great service as always
Very friendly staff. Good service. Fair price.
The service was fast
The staff at my local branch have always been very friendly and accommodating.
Speed and quality of service
More than willing to do the job quickly
No rip off prices like Kwik fit
The service was quick and the staff were friendly and helpful. The price was also reasonable. I would have liked to know however what my saving was as this was not stipulated so it was not until I went online that I understood that I got a good deal
Great customer service, polite staff and reasonable prices
No nonsense professional service, local, easy to get to, great service and at a very competitive price.
Quick and efficient service at a competitive price
all round good service
Professional and courteous staff. Special mention to manager James.
Helpful and reliable staff
I phoned to make my appointment for the next day through the AA, when I spoke to the engineer I asked if it was possible to bring it that day. They were very obliging and said if I did not mind waiting they would do it if I brought it straight away, which I did and they were efficient.
Thank you very much to the Stretfoerd Branch.
No pressure sales team sound advice given for the best type of tyres required for the car and type of driving like how many miles driven.Also advice given on tracking with regards to the condition of tyres removed indicating it was out showing tyre wear.
I TOOK MY CAR IN FOR REPLACEMENT EXHAUAST,HAVING BEEN TOld I GET A CALL REGAUARDING WHEN PART WOULD, NEVER CAME WHEN I PHONED NEXT DAY I WAS TOLD THAT THE PART ARRIVED IN THE MORNING BUT THE MIGHT NOT BE A CHANCE TO FIT IT ,I HAVE TO BRING IT DOWN AND HOPE IT GETS DONE THAT DAY ,I TOOK IT DOWN AND LEFT IT WITH THE CENTRE AT12.30 PM ,I WAS TOLD BY 3PM ,I HAVE A PHONE CALL TO SEE WHAT PROGRESS WAS MADE, NONE CAME,SO I POP IN CENTRE TO BE TOLD THAT WRONG PART HAD BEEN SENT,SO I HAD TO LEAVE THERE AND MAKE MY WAY TO WORK,NEXT DAY AROUND 12,I GOT A CALL SAYING MY CAR WAS READY EVEN THOUGH THE CENTRE SAID THE RIGHT PART WUOLD BE THERE THING AND WOULD BE FIT STAIGHT AWAY,AFTER PICKING UP CAR WITHIN A HOUR I TURN FAN TO SMELL EXHAUST FUMES COMINGIN THE CAR, PHONED BACK CENTRE AND WAS TOLD TO BRING BACK ,TOOK TO CENTRE THEY SAID IT WAS NOTHING TO DO WITH THEM,NO I AM NOW GETTING PRIVATE INSPECTION TO FIND OUT CAUSE OF PROBLEM AS I HAVE TO VERY SMALL CHILDREN AND AM WORRIED ABOUT THE FUMES .HAVING USED NATIONAL ON A FEW OCCASION BEFORE AND BEEN HAPPY WITH THE STANTARD OF WORK THIS TIME I AM DISGUSTED WITH THE LACK OF CUSTOMER SERVICE AND LACK IF CUSTOMER CARE.
0 out of 5
good customer service and quick work.
The friendliness and professionalism of the staff concerned. Explained everything. Worked quickly and efficently. They also honoured the online price as my internet crashed before i could complete the initial online order
Good, quick, polite service and a reasonable price
Prompt service for price quoted
Cheap in comparison to other providers of tyres, polite staff
good service, good prices and friendly staff
3 out of 5
see ticks provided...
Quick service, good staff and prices are competitive
They did my battery courteously - if a bit slowly, because they were overworked - without too much of a problem.
Helpful friendly staff
Good service but more expensive than main competitor
Friendly staff and willingness to carry out remedial work on a job done by another garage
The service was excellent and quick
James was first class very helpful and didnt mind explaining issues with the car checked 2 punctures and replaced a tyre excellent lad will go back
The initial contact was helpful and courteous and went out of his way to help
great service,great staff made the visit a pleasure
good honest service
Service from Steve McNab was excellent friendly and helpful a quick service with a proper mug of tea provided
Nothing that I could fault with the service provided
Superb, quick, friendly service from all 3 employees. I was greeted politely despite arriving late in the day with no previous call, offered a cup of tea and that paper to read while my tyre was checked. The young lady who did the work brought my tyre in to me, showed me the problem, explained the fix, cost and time it would take, and asked if that was OK.
prompt attention cheerful welcome offered free tea or coffee whilst waiting excellent information given on the whole pleased to have visited
Found the service very professional did a great job was very helpful and did the job in good time
Friendly and efficient service
Very good customer service polite sales team very helpful
Excellent service. Pleasant staff.
Polite, quick service and great value
I would like to express my appreciation of Steve McNab and his team at the Chester Road(M32)branch in Manchester. As well as dealing with her car's brake problems they went out of their way to assist my wife at a very difficult time. They could not have been more helpful.
Price friendly staff
Ive already recommended them as I thought the price was excellent
Exceptional service quality and careful workmanship I wont go anywhere else
Quick service somewhere to sit reasonable prices nice staff
Staff were very friendly and efficient nothing was too much trouble well done National Tyres
Superb personal service from the manager at the Old Trafford branch
Very friendly and immediate attention
I always receive the highest standard of service from pleasant knowledgeable staff and all at competitive prices
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