National Tyres and Autocare Guildford

Brandon gave me good customer service whilst providing a tyre fitting and observing strict social distancing rules due to coronavirus. Thanks.

s

Danny the branch manager was absolutely brilliant! He was friendly and understanding. He helped us out with several problems and could not have been more accommodating. Our cars were looked after perfectly with only the necessary work being recommended. The branch was run smoothly with excellent attitude and commitment from all the staff. We were extremely Impressed and will only be using them to fix our cars in the future.

Jennifer

Very good

Zainab

I used the mobile fitting service, I had never used a service like that before and found it to be excellent

Peter

Really helpful staff, very clear advice, quick service

Sophie

I arrived on the stroke of my allotted fitting slot to have 2 front tyres fitted and left 30 minutes later. I have never experienced such efficient service and salute the manager Chris for his prompt attention.

Phillip

I have always found this establishment and it’s staff excellent. They are friendly, professional and always willing to go out of their way to be helpful. Chris was particularly helpful getting my car in for mot at the end of the day.

Stefanie

Chris & his team sorted out my puncture without having to replace the tyre. Fantastic quick service, friendly and engaging staff and cheaper than expected. Result! Will recommend you to all my friends and family.

Rebecca

Saved our holiday, so happy they fixed our car so quickly!

Jasmine

Completed job in an hour (thank you) but I was not given much confidence that my appointment times meant very much.

Richard

The front tyres are still pulling the steering wheel to the left.

Paul

A painless process to fit new brake pads. Chris was very professional, keeping me fully informed of progress despite being incredibly busy. He was courteous and informative to the many customers calling in.

Anonymous

I have found all employees helpful . Head office Customer service fabulous - especially Richard.

Gill

Friendly and give honest advise

Emma

Nice

WEI

Good prompt service - courteous staff

Anonymous

Polite and helpful staff

Anonymous

Approachable team and welcoming. Tyre fitted and additional work done when requested, quick and easy service.

Anonymous

Excellent quick & efficient service when I had 2 flat tyres & was accompanied by a 90yr old lady. Very pleasant staff.

Anonymous

Very impressed with customer service and how knowledge the staff are. Made to feel very welcome.

Felicity

Excellent professional and helpful service from Paul and Desmond at Guildford. An MOT on a 10 year old car is always worrying. Paul and Desmond were a pleasure to deal with.

David

Good, courteous service and reasonable prices.

Anonymous

Very friendly, helpful and efficient service. Very good customer service. The staff were available and offered immediate attention to the car, and resolved the problem efficiently and with an enthusiastic and friendly attitude. Thank you!

Anonymous

Friendly staff, efficient service. Kindly fitted new tyres to my car whilst I waited for my husbands car being seen to, saved me coming back again.

Anonymous

Very professional and courteous reception. 4 tyres and disc pads fitted whilst I waited. good service.

Robert

ALWAYS POLITE, FRIENDLY AND QUICK

Anonymous

price and quality of service

robert

Cheaper, good service

WEI

Good service but mechanic arrived at 10.49 when I was told he would come at 3.30. Good thing I didn't go out as planned! Wondered if he would have come back later?

Anonymous

great service

carol

Excellent service, marked down due to length of time waiting

Vicky

Very good service.. mot passed flying colors. Tyres are good and affordable

Aliff

Good efficient service with clear information provided on work carried out.

George

Quick and professional service

Anonymous

very quick to get to us

Anonymous

good quick service.

Wendy

Have been using National Tyre a few times over the last couple of years and I have been always happy with the service provided.

Anonymous

Staff were friendly and had a lot of product knowledge

Sarah

Good advice & prompt service. Use of discount voucher - for wheel alignment.

James

Friendly, efficient and professional customer service whilst getting the job done.

Anonymous

On time, efficient

Henry

Friendly, courteous,helpful, professional and time estimates to undertake work were accurate

JOHN

Excellent service, friendly staff and reasonable prices

Anonymous

quick, efficient & friendly service

Anonymous

Fast, efficient, polite, informative service

Anonymous

Reasonable Value

Grant

Friendle informative swervice. Job done quickly, advice given about tyre condition. 50% discount on wheel balanncing.

Anonymous

very simple ordering / booking process and good value products

Belal

Fantastic customer service both on the telephone and also on arrival to the store

Anonymous

the staff were very poite and very heldful

carol

I had four tyres fitted at the Guildford branch on 9th March 2013 and received the perfect blend of friendliness, professionalism and quick and efficient service from both Kevin Hoare and Malcolm Lucas

Anonymous

I had four tyres fitted at the Guildford branch on 9th March 2013 and received the perfect blend of friendliness, professionalism and quick and efficient service from both Kevin Hoare and Malcolm Lucas

Anonymous

Had to return vehicle three times to get wheel alignment done

Anonymous

Very professional and friendly staff.

Thomas

helpful friendly efficient staff & standard of workmanship

Anonymous

Got my oil (expensive fully synthetic grade) and filter changed for less money than it would have cost to do it myself (even with Halfords having 20% off the right oil at the time!). Service very efficient too.

Anonymous

I had my front tyres replaced on my car in November. They were very busy and they did it while I waited.

Adam

The work related to remedial work for an MOT failure. This was performed promptly and for a very fair price. My only concern relates to your discount vouchers which i will explain below.

Tom

I think your prices are very fair and I trust your staff in Guildford. I had an MOT failure and the staff were very helpful in directing me to a garage that could do the necessary welding. The MOT was also very fairly priced.

Tom

Professional service, good communication, flexible

Anonymous

I wasn't advised that the wheel alignment hadn't been done before I returned to collect the car & had to return another day for this.

Grant

Very Helpfully

Adam

good quick efficient service and competitive pricing

John

Kevin the manager in Guildford was excellent. Quick service.

Anonymous

satisfied customer

richard

Have always been good for my requirements

Mike

Efficient, quick friendly service

Anonymous

Friendly and fast service, good price.

Anonymous

Very good service

Michael

I have used the Guildford branch for some years and have always found the staff helpful and friendly, prices reasonable and speed of service usually quick (sometimes things get busy).

Harvey

Good friendly service

william

The work was done as quick as possible and the car works great.

Anonymous

Good price, good customer service, convenient location. Quick.

Anonymous

I've come in a couple of times to get something checked - I like the fact that this is done for free. Prices are competitive, especially when combined with special offers.

Adam

Quick ordering service of parts (few hours) and fitted within 25 minutes. Friendly team with a welcoming service.

David

Courteous, professional advice and service

Robin

Very good value and I feel that people are being truthful with me. The branch manager at Guildford, Kevin Hoare, is excellent and a pleasure to deal with. I am also impressed by how easily you obtain Nissan parts.

Tom

Staff are friendly, efficient, no-nonsense, alert and articulate. Many services are offered for free, and those that are charged for are cheap. Discount vouchers nearly always usable. Waiting time is always short.

Gabriel

helpful,polite, prompt service

michael

no hassle keen prices helpful staff

colin

Speed of service, price could be better for higher score

Anonymous

good info on phone giving correct advice ref tyre type and correcting another suppliers comments. had to wait a full 3 mins(bit of irony there) at depot before punture not repairable confirmed and new tyre fitted even had the offending screw as a souvenir - and all this on a friday afternoon

Anonymous

Good, quick, honest service.

Anonymous

Polite, friendly, obliging service. Job done promptly.

Anonymous

Excellent friendly customer service and good value.

Anonymous

Polite and friendly as well as efficient

Edward

1. Consistently good service 2. Always the same friendly chap on the phone when you ring 3. They don't find unnecessary and costly faults 4. Everything is done promptly 5. I got my MOT for about £27 (half price) - extremely good value

Gabriel

First class service

Anonymous

Quick, efficient, polite service.

Anonymous

Quick, friendly service. The staff were courteous and efficient and completed the work quicker than expected. I cannot judge the quality of the workmanship but trust it is good

Anonymous

Good service, Speed of service very good

Helen

Excellent, friendly service

Anonymous

Good value oil change

Anonymous

Fast friendly service

Gary

Efficient service good choice of tyres available at different prices

Anonymous

Efficient service and friendly staff

Anonymous

Courteous and helpful staff keen prices quick service

James

Ease of work carried out and Kevin Hoare was a nice bloke who chatted with me and gave me guidance on my questions

Anonymous

The service and speed was great

Anonymous

Great service we were due to get a ferry and I got a puncture Shane at Guildford and his staff helped get me back on the road quickly highly recommende

Anonymous

Helpful and fair with prices once given quote they dont add on extra if work takes longer than normal

Anonymous

Trailer tyre was not in stock but the staff said it would be in by the next day at 9am and it was the staff said he would phone me when it was in and he did

Anonymous

Efficient wanted to help do a deal

Anonymous

Great service but not THE cheapest.

Glen

Excellent service, quick turn round on oil change by appointment

Anonymous

Good and positive service from staff and value for money

Anonymous

Excellent service from staff very friendly helpful and polite

Anonymous

Good service easy to get to friendly efficient staff

Anonymous

Excellent service and help without delay

Anonymous

Very quick service with absolute professionalism of staff politeness

Anonymous

Good service value for money friendly staff two new tyres fitted within 20 minutes

Anonymous

Everthing is explained well and in a friendly manner

Anonymous

Good prices & quick service

Kevin

Frendly staf very helpful

Kamil

Great guys to deal with thorough examination of tyres with care and attention to detail

Yvette

Very efficient and friendly service clear pricing policy no hidden extras

Anonymous

Polite efficient

Margaret

Quick response by telephone a very efficient process of changing tyres and balancing

Anonymous

Good straight forward service

michael

Good friendly service

Anonymous

Good friendly service good price comfortable waiting area quick service

Anonymous

Very efficient speedy service good price and very pleasant and helpful staff at the Guildford branch

Anonymous

Good friendly service

Anonymous

Good friendly service good price comfortable waiting area quick service

Anonymous

Very efficient speedy service good price and very pleasant and helpful staff at the Guildford branch

Anonymous

Friendly and helpful

Anonymous

Good friendly service good price comfortable waiting area quick service

Anonymous

Good friendly service

Anonymous

Friendly gave advice efficient

Anonymous

Very helpful and friendly service

Ms Sue

Good stock quick and efficient service friendly personnel

stefan

Well priced goods great service quick turn around I left with a smile and assurance my car was more than ok

Anonymous

Good value polite staff quick service brilliant

John

Friendly and efficient service made buying the tyres a painless experience well done!

Anonymous

12 years of good service from the Guildford branch

Anonymous