National Tyres and Autocare Granary SquareBanksideFalkirk FK2 7XJ UK Phone: 01324 635 298
OPENING HOURS: Monday - Friday: 8.30am - 6.00pmSaturday: 8.30am - 5pmSunday: 10am-4pm
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Tyres FALKIRK | Exhausts FALKIRK | Oil Change FALKIRK Brakes FALKIRK | Car Batteries FALKIRK
Branch listing created by Mike Bourne
Branch Experience 4.8 out of 5
196 review(s) of Falkirk
Technical wise the service was great as Brakes repaired well and quickly but cost wise I was unhappy based on my discount voucher not being fully honoured.
Rating 2.5 out of 5
Blair
Excellent service Your employee David Hughson- top marks- explained all aspects of job and helpful customer care
Rating 5 out of 5
Christopher John
David Hughson is an asset to the company. Very polite and he took time to explain the work that would be carried out. Nothing is too much bother for him.
Kay
Very professional, friendly and looked for best price for myself.
Joe
Quick service and friendly staff
James
Great customer service. Fast and friendly.
Gemma
I am extremely happy with the service I received today. I dropped into the Falkirk branch well after 5pm today after having some issues with my car. The staff were happy to help me out (I thought the issue was a shock or bearing). They immediately inspected my car and determined what the problem was. They were able to solve it for me efficiently and effectively and at a good price. The guys were great with me and solved my problem all within 20 minutes of me arriving. Couldn't be happier with the customer service I received. I now have 2 new tyres, my issues resolved and National have a new customer.
Carrie
I visited Falkirk branch. They explained exactly what the problem was, gave me the price and carried out the repair immediately. All the staff I met during this visit, were friendly, courteous and professional.
Marie
Outstanding service. Customer focused, knowledgeable, helpful, friendly and gave a great deal. Very happy customer.
Gavin
Feels like I received good advice
Bryan
While on holiday in Falkirk our car management light came on and power was lost, we were close to the Falkirk branch, Robert and crew went all out to move the car, check and clear the error, and get us on our way, excellent service all round, many thanks :)
Fiona
After making an unfortunate contact with a chicane verge, losing 2 tyres and seriously damaging a wing mirror, David and the team at Falkirk Branch did a marvellous job of having the car with new tyres and a repaired mirror back on the road in one and a half hours. I felt the cost was also very fair. Saved me having to replace a full wing mirror assembly at a price I don't want to contemplate. Friendly & professional. Thanks, and well done Falkirk Branch!
Neil
David Hughson at the Falkirk depot sorted my van tyre for me in an emergency situation. They were efficient and helpful. I'll be using your services again as a result. I hope this feedback is passed on to them. Thank you for your help. John mcfarlane
JOHN
David was very helpfull and tried his best to find me the tyres that suited my car
William
Good service
Rating 4.5 out of 5
David
Staff were very friendly and helpful. They provided a very efficient service and were able to assist me there and then without any problems.
Katrina
good service
Ian
VERY HAPPY WITH SERVICE
Anonymous
Staff member Gary Lacki was very helpful and knowledgeable
Gary
As always David and the guys are friendly helpful and provide a quick excellent service to the customers with no hard sale just good advice on what is wright for you and your car not selling you something that is more money giving the cutomer what they need and not something they don't which sets you apart from the competition which is why I will always deal with you as a company and the Falkirk branch in particular.
Stephen
Friendly, helpful and did job within timescale quoted
The staff in the depot at Garrison Square in Falkirk are excellent. They are really friendly, courteous and knowledgeable. They are prepared to discuss the type and cost of tyres and are very careful in their working practices. The workshop area is always clean and tidy.
Staff at national tyres are great very friendly and helpful this is the branch we use all the time for this reason.
Exceptional service.
Staff friendly and really quick service.
Nicola
Good service - staff good - price a bit expensive...
Rating 4 out of 5
friendly, quick, good value, treated like a customer!
Colin
DAVID AND HIS COLLEAGUES WERE FRIENDLY, HELPFUL AND GAVE USEFUL ADVICE. THE TYRE'S I PURCHASED PRICED COMPETITIVELY.
ALISTER
DAVID THE TYRE TECH FITTED A NEW TYRE FOR ME AT 4 O CLOCK ON SUNDAY GOOD SERVICE AS 4 WAS CLOSING TIME
Good quality and no hard selling for additional works identified
This is the first time i have used national tyres as am based in cumbernauld which is about 6 miles from falkirk i tend to use local garages.
Really professional and excellent standard of care. Fixed the problem really quickly. Very friendly.
Great value for money, quick and easy service
Quick service, friendly and good explanation.
Good job done, quick and cheap
Quick friendly service, reasonable pricing
Tracy
Friendly and efficient service
Rating 3.5 out of 5
Quick service, helpful staff, good job done
The staff that were on couldn't be anymore helpful and were very friendly as I had an issue from another garage and had been fobbed of 3times telling me there was nothing wrong when I knew myself there was with the work the had done on my motor. One visit to here and the problem was sorted they knew exactly what they were doing and what the problem was thanks again national .
Chris
Alway use National - Mechanics always really helpful, offer alternative and give advice about all products.
good friendly service. Able to the job straight away. Quick.
The staff were courteous, polite and helpful.
Paul
David was pleasant and extremely helpful
Good service, good prices and very fast
Very Good service
Found fast and effective service and reasonable prices
Friendly staff. Honest advice and competitive pricing. Fast fitting service.
Good price, service . Tyre in stock. Courteous staff.
Margaret
Tyre in stock. Staff efficient and courteous. Price agreeable.
Best price found in area. Could order and book appointment online. Will come to house.
Ailie
Guys were helpfull how ever didn't explain what tyres were buy one get one free
Excellent service from very friendly staff. David Hughson's attitude towards customer service is top drawer and he is an asset to your company. I will definitely be back and I will recommend to friends and family.
I tended to steer clear of your rivals due to the customer service received, but the customer service received from Derek and his staff was excellent.
Allan
the lads at granary square gave me good advice and service on the 29th September I know garages that would have left me in the lurch.
Richard
professional and quick service. staff were friendly.
Very friendly and knowledgeable staff, job explained and carried out promptly
QHave always used Falkirk branch
Thomas
price, service,
Sean
good service and prices
Tyre in stock. Friendly service.
No nonsense price and professional service
Always friendly efficient and give a good reliable service. No problem.
fast, competative and efficient
Uncommon size tyres in stock. Friendly service.
Good service. Reasonable prices
Douglas
good price and service
Approachable staff, professional. Explained everything
Helpful staff, informed service, quick and efficient.
Susan
Quick, efficient service and dealing 1:1 with helpful mechanics where you can ask specific mechanical questions and get quick direct answers rather than having to talk to a receptionist/customer sales person who "doesn't know" and will have to go and find out and get back to you but then never does. Plus at National tyres they always phone you promptly to advise of any problems or if the car is ready; at other garages you have to phone them and then they don't know the answers and have to go and find out which is just irritating, especially when they don't get back and you have to phone again and again. Furthermore, at National tyres they take you and show you any problems with the car and explain in layman's terms what should/should not be happening so you can understand why parts need replaced etc. And finally the fact that you are female is irrelevant at National tyres, they appear to treat all customers equally and don't come across as dismissive or condescending when faced with a female.
good prices, straightforward service
Good choice regarding price range.
Alfred
Good friendly service good price
Iain
excellent customer service from falkirk branch
blair
Good price and quick faultless professional service.
Friendly and fast service, good prices!
Price value honesty
Russ
The service I recived was good also I feel the staff were honest
Have always received a good service from the staff at the Falkirk Branch of National Tyres.
The drivers punctuality/accuracy of what time he would be at my address & the service he provided was excellent!!!
Regular customer who finds staff always helpful and efficient. Name on sales invoice David Hughson.
i have always used national tyres in falkirk they are very professional and very customer friendly and take great pride in their work ,the service and work is remarkable and manager david is great within advice and workmanship is great
Excellent customer service given buy David Hughson
Yvonne
Clear friendly advice
Charlene
excellent price and service
The guys are always friendly & quick and the prices are reasonable.
Brian
I was happy the service but like most people continue to be sceptical about whether I may be recommended unnecessary work.
Really pleased with the advice and service.
The offer of the guarantee and the great happy services
Cheryl
Quick and friendly service, nothing was to much trouble a change from some firms I have had dealings with
The staff are friendly, helpful and the prices are competitive.
Good service and competitive prices
good price efficiency helpfulness pleasant service
william
Efficient, fast and friendly service.
John
excellent service well run branch
G
Efficient service,professionally run branch,good offers
Friendly and professional service at a very good price. Have used National Tyres for 15 years now and keep going back.
good
s
Great customer service. Staff were very friendly and helpful and when it turned out that more than two of our tyres needed replacing, they showed me why rather than having to just take their word for it. Very happy.
Purchased 2 tyres and found the staff at the Falkirk Branch to be very efficient in my dealings with them. Will definately return to this branch.
Ronald
Service was very polite and friendly
Still a bit pricey compared to local garage.
Helpful staff
Guys where very good, knew their stuff. Center was clean and well laid out, made to feel very welcome.
Happy with the staff who are always friendly and helpful
Kevin
Good service from the technician. Very informative.
Price, professionalism
Friendly and professional
great servive and great communication from the employees
Both guys were very helpful, tyres were high quality for price and would highly recommend national tyres based purely in the service I received
Excellent service.
Great welcome and the service received was fantastic.
The initial contact on the phone was helpful, and there was no hassle granting the 10% reduction offered in the phone book. There was no waiting when I arrived at the agreed time to get the new battery fitted, and the job was completed quickly to my satisfaction.
Good Staff
Trustworthy Staff
speed of service staff price
Great service
Professional and friendly service late Sunday afternoon
Trevor
The level of service at Falkirk was the best I've received in any branch or any at any other company. Manni - took time to go through the various options for tyres for my car and the offers available. They were also able to fit the tyres there and then which was beneficial to me as I was due to travel to Aberdeen that day where it was snowing. I felt more confident driving home. Thank you :o)
Have always found staff friendly, informative and never try hard-sell approach which I dislike.
good service. they were a worker down and apoligised for the wait i had longer.
good service get shown what you have went in of whats needing replaced or repaired.
Been using the Falkirk branch for a number of years and find the staff extremely helpful and genuine. Trust the staff not to recommend work that isn't required at that time.
Linda
I have used this Branch for quite a few years and the service is excellent. Mr David Hughson in the Falkirk Granary Square branch is very professional and courteous. Would not go anywhere else as the service could not be better. Mr J Carty
Joseph
The price and service
Top quality service.
The speed and good service at a time to suit myself very professional and friendly not pushy
Very helpful when I phoned for price and also when I went in for work to be done
Helpful impartial advice from the staff
Found your garage clean and very well managed with experience polite people
Staff were very helpful good advice tyres fitted on time arranged friendly happy staff
Pleasant friendly advice and job well done
Previous transactions and clarity of info regarding what is needed also not attempting to sell the more expensive tyres if running pattern doesnt warrant it
Good info on your request good customer care polite guys
First class service called in later afternoon they did job there and then expected to book in for later date
good service and good prices also very helpful
Having been a regular customer for more than ten years,i have always been impressed and more than satisfied with the level of service,professionalism, and excellent customer service provided.
Very helpful on arrival clean and organised work area competitive prices
Friendly and helpful staff no problems and no complaints
Fast efficient service always pleasant personnel
Good service gave good advice about other work that needs done at a later date showed me work after completion
If they get the same attention as me and my wife the branch deserves this score
Good service by Staff
Good efficient trustworthy service at a keen price
Kenneth
Very friendly and helpful
Good price was given and staff explained every thing very clearly
Quick efficient service from friendly staff
The manager is both honest and courteous as I have proved in previous vists to this branch
Superb service and very friendly confident and polite
Dennis
Friendly prompt service honesty
Manny and David trustworthy guys
Always help fair prices
I found your staff to be very approachable and friendly they took great care in removing tyres and fitting new ones your prices are very competitive
Satisfaction with service as near perfect as possible
From the initial contact to my tyres getting fitted it was a good service provided
Graham
Friendly reliable and value for money
john
Service from personnel and price
First class
Quick and efficient provided excellent customer service reasonable price
Very friendly fast and efficient service I will definately be back
Great service staff very professional
Reasonable prices clean and tidy workshop friendly and competent staff good selection of tyres and parts
Very courteous polite efficient service from staff competitive prices
Excellent service good prices and efficient friendly staff at Falkirk branch
Good service product availability good price
Quick service no wait for starting a job
Krzysztof
Good honest approachable service competitive pricing locality efficient service
Good service trustworthy staff
Price and friendly professional staff give advice but don't push it quick service
Very friendly and efficient service good prices
Very friendly and helpful staff job well done and reasonable price
Efficient service very friendly and pleasant no hard selling as in do you want? What about? Etc etc
Honest friendly staff
Availability of stock, range of stock, knowledge of staff
Friendly helpful staff
Staff excellent and trustworthy
Continued good service by staff
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