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National Tyres and Autocare - Dorchester branch

National Tyres and Autocare Dorchester

National Tyres and Autocare
12-14 Kings Road
Dorchester
DT1 1NQ UK
Phone: 01305 263 581

(Opposite King's Road Park)

OPENING HOURS:
Monday - Friday: 8.30am - 6.00pm
Saturday: 8.30am - 5pm
Sunday: 10am-4pm

SERVICES AVAILABLE

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Branch listing created by Mike Bourne

Tyre Search

Phone 0800 432 0460
if you need help with your sizes

CUSTOMER REVIEWS

Online Experience

9 out of 10
Branch Experience

9 out of 10

324 review(s) of Dorchester
Online & Branch Experience

Branch Experience
Well run, friendly, professional branch.

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
very good service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
The friendly welcome, the professional service and the reasonable prices.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
Easy to use website.

Rating 10 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
Easy to use website.

Rating 10 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
Smooth transaction èverything went to plan

Rating 10 out of 10

Branch Experience
Outstanding customer service.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
very good service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Friendly people ,very helpful

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Good service but had to wait a little for my opointment.

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Good courteous service. An effort is actually made to be professional, unlike some other tyre shops.

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
The professionalism of the team was very impressive headed up by Michael Claxton - a real pleasure to do business with.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Professional and efficient and always give the best price

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
The chap that served me (Michael Claxton, I think) was fantastic. He spotted I had the wrong type of tyre on my vehicle and he was very efficient serving multiple customers at once. And the work was done straight away.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Good sevice

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
excellent service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Really nice, genuine and professional staff, a real credit to your company. Thank you so much.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Good service. Very polite

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Amazing service by Michael Claxton and Julian Pulford - thank you!!!! It was a Sunday and we had a flat they fitted us in as we were on holiday and had a young baby they took tire off it had a big screw jammed in although hey could repair they put a new tire on and checked all tire pressures and reset our computer! Thank you!!!!

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
I have just had 2 tyres replaced at Dorchester(1 punctured and 1 replaced on advice of Michael Claxton). As I had to wait for some time I was able to see say what an asset Michael is to the company. On a day when they were very short staffed and obviously under great pressure, he was 100% professional and dealt politely and knowledgeably with customer queries both on site and via the phone. He took time to explain what was happening to each customer and gave advice. What a credit to himself and National Tyres. Sheila Cox

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
The staff were exceedingly helpful in fitting my new tyre as an emergency last Friday 3 March. unfortunately they did not have a matching Michelin tyre in stock, but they did emphasise that I should go back in the next 30 days for a free tracking check.

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
The facilities could be improved i.e customer toilets and drinks machine.I know the manager was unfortunately taken ill on the day of my visit,I think more were needed.

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
Great customer service and good prices

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience

Rating 9 out of 10

Online Experience
It would have been very useful to have been able to book a fitting time in addition to just selecting a date. This option is provided by other internet tyre suppliers.

Rating 8 out of 10

Branch Experience
Helpfulness whilst very busy

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience

Rating 10 out of 10

Online Experience
Very clear online site

Rating 10 out of 10

Branch Experience
The manager Michael Claxton is always polite and helpful. He explains things in an easy to understand way.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
This guy Michael is an amazing asset to your company. He was one man down and really busy.completely sidetracked constantly by the customers trying to access other branches....nightmare...but he kept calm and gave them the correct numbers.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
helpful & pleasant service. Reasonable prices. vehicle presented clean & protected.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Price of tyres and service given is excellent

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Excellent customer service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Great online deal with budget tyre. Great friendly and knowledgeable in store service by Michael Claxton.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Professional, competent and friendly service which could not be faulted.

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
The service was excellent. I had rear brake pads and discs replaced. I also asked for a quote on new tyres - Michelin energy savers - the quote I got was £350 for all four and I was told this was a special price only applicable when you buy four at once. I then got a quote from DCM Tyres in Blandford and they quoted me £65 per tyre. (This price includes fitting and VAT.) That's £260 for four, and that's their everyday price regardless of how many you purchase. That's a large saving over your quote which I found a bit disappointing.

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
Good professional service

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Your staff are always polite and helpful while not being pushy.

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Convenient hours, good personal service. Can be trusted

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
Polite and professional service

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
The staff in Dorchester are second to none helpful polite and cheerful

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Friendly helpful efficient

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Always excellent service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
First class service from the moment we stepped in the reception area. We would like to congratulate Daniel Burnett and Reece Taylor on their professionalism. We were also given some excellent advice.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Very halpful and understanding

Rating 10 out of 10

Online Experience

Rating 10 out of 10

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Very polite staff and fast service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

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Efficient service given by staff and reliable parts.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

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Great service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Good friendly service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience

Rating 8 out of 10

Online Experience
Easy to follow.

Rating 9 out of 10

Branch Experience
Good Service and local

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
good prices and very professional service

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
good prices and very professional service

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Very helpful and explained everything to me clearly

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Excellent customer service and clarity of explanation of work

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
Very helpful and detailed advice and guidance

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Giving required solutions on issues.

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
Friendly customer service

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Michael Claxton - he's great - and reason we've been going for 10 years. Excellent product knowledge and customer service - makes a painful visit (no one likes buying tyres) as painless as possible

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
very good service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Very good service, as ever

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
The price quoted was the price I paid. No "hidden" extras.

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
very good

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
very good customer service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Staff were very helpful; came in with what I thought was a minor problem; investigation showed something more serious in all four tyres so new tyres now on order for next day delivery!

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Always quality service from Mike

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Good prices, professional and competent staff and ideal location in the town.

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
pleasant staff

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Michael Claxton and his team are always very professional. Ready to help. Do a professional job, which is why I keep going back for my motoring needs where applicable.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Excellent and quick service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Excellent service and price

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Price, speed and customer service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
They spent time & effort cleaning the wheels before fitting new tyres

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
helpful and knowledgeable staff

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
Was looked after by the staff and shown other money saving deals/offers that saved me money.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Total satisfaction with all aspects of service provided.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
I approached five other tyre suppliers in Dorchester and not only were you the cheapest, but Michael Claxton was the most helpful and informative person I spoke to. I watched the whole tyre changing and tracking process, noting that it appeared to be extremely thorough. Michael's feedback on the condition of my vehicle following inspection was very comprehensive.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Competitive and price matching service. Friendly knowledgeable staff. Seen and work completed within an hour.

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Excellent customer service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Prompt service - excellent cost- peace of mind

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Your employee Michael Claxton in the Dorchester branch gave us the most amazing service on Saturday 29/08/15. His customer service skills are second to none with a very pleasant personality and although very busy he managed to fit in a tyre replacement whilst we were shopping as we don't live very close. I hope you can get a message to him as to how impressed we were. Many companies could learn customer service skills from Michael so thank you.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
So helpful and efficient

Rating 10 out of 10

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Rating 10 out of 10

Branch Experience
service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

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Helpful

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Very good service regarding a tyre guarantee

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Expert & very friendly service from a knowledgable manager. NB whilst checking my tyres the phone rang in the office & whilst he got there ASAP the caller was obviously not happy & said he would make a complaint. I can assert that the manager (Michael Claxton) was at all times helpful & courteous to me & other customers & acted with a very high level of professionalism, even when dealing with the complaining customer.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Efficient, good customer care and explanations.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Good service, local, tyres in stock

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
A lady came into the depot while I was there and I felt the staff could have done more to help her. I also feel that they should keep more of the popular size tyres in stock so that you dont have to make two journeys to get tyres fitted.

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Polite, helpful and knowledgeable staff. Excellent customer service.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
friendly and fast srvice

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Good service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
They were very helpful

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Because the service is just so good. Friendly staff, quick and reliable service.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
The level of service at the Dorchester branch was fantastic, the waiting room is kept really clean as is the desk etc. Michael was polite and told us the maximum cost before we went ahead and also thanked us for our service. Well organised and efficient. Great customer care

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Friendly and informative service at a very good price.

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
Very honest and helpful staff

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Great service as always from National. Stuart at your Dorchester branch yesterday was extremely helpful, polite and friendly from my initial phonecall to the fitting of the new tyres. He also offered some good tyre care advice and made me feel welcome and comfortable throughout the whole process. I would recommend National Tyres without hesitation.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Friendly and helpful staff

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
Good advice on tyres suitable for my car. Good service.

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Quick efficient service wth gd advise

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Quick efficient service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Michael in the Dorchester Branch was very helpful and professional, top marks!

Rating 10 out of 10

Online Experience

Rating 10 out of 10

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Friendliness and efficiency

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
I came in on a walk in basis and was dealt with quickly and professionally. I was offered a coffe while I waited and given some much needed advice on maintenance on my tyres.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Excellent customer service. Feels more like a family run business than a national company.

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Good service. Honest advice (ie they tell you if your tyres are still ok, rather than trying to get a sale). Also they are happy to check things out eg a rattle.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
I found the team very helpful.

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Quick friendly service

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Very efficient and quick service.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

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Good clean service and staff polite

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
good quick service

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
You're brilliant

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
I am very happy with the effeciant service I recieved. I contaced the garage and my new battery was fitted within the next hr. The staff were couteous and well manared.

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
I find the staff courteous and informative. Always satisfied with finished work.

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
Good service at good prices. Pleasant, friendly and polite staff.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
This is the third time I have used National.The service is always excellent and the staff are courteous.BRILLIANT.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Staff are very polite, and they do their best to fit me in as soon as possible. The work standard is good, and I feel like I'm included in all decision making.

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
Very helpful. Did precisely what I wanted. Prompt service.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Happy with the service

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
They are very helpful in our local branch, without being pushy or trying to make us have new tyres before we need to. They almost always have the tyres we need in stock, and if not can get them quickly. They are not a cheap or standard size.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

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Rating 10 out of 10

Online Experience
Very competitive price

Rating 10 out of 10

Branch Experience
Friendly, punctual, very helpful and efficient staff and service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

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Good service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Very good service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
The main reasons for giving this score is for the service, and value for money.

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
not always the best on price

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
The quick and efficient way I was dealt with

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
personal and professional service

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Excellent customer service

Rating 10 out of 10

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Rating 10 out of 10

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Very happy with customer service.

Rating 9 out of 10

Online Experience

Rating 9 out of 10

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Efficient, professional, service.

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
very helpful and honest service, prompt attention

Rating 10 out of 10

Online Experience

Rating 10 out of 10

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Very helpful in recommending the tyres needed and quick fitting.

Rating 10 out of 10

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Rating 10 out of 10

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Rating 9 out of 10

Online Experience
A BIT FIDDLIE BUT GOOD OVERALL

Rating 9 out of 10

Branch Experience
Good service, excellent advice and good follow- up advice

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
very helpful, went out of their way to find the tyre required, fast service

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Good customer care. Friendly approach towards me and all other customers at time of visit.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Very good service.. local store not open on Sundays

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Because you dealt with my car within an hour of bringing it to you and were very helpful.

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Because you dealt with my car within an hour of bringing it to you and were very helpful.

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
While waiting in the Dorchester branch today, I observed the staff dealing with a range of customers. It was an exemplary demonstration of customer service during a very busy period and included some challenging customers, some older and with other communication issues. Every staff member without exemption is a credit to your business. Although some distance from my home town, I returned to this branch due to the previous good service and I will again as well as recommending to friends and I believe all the satisfied customers from today will so do. Well done to all.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Very friendly staff and work has been carried out swiftly. Reception area slightly shabby and outdated reading material makes this a 9

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Staff very friendly and dealt with enquiry immediately, but slightly shabby reception area.. seen better ones

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
First contact on the phone was professional, checked my request for new battery was a real problem. This was the 7th call I had made and the engagement and care for me the customer was far superior to the previous 6 calls. Really stood out. I will be back.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

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prompt and courteous service

Rating 10 out of 10

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Rating 10 out of 10

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Friendly, polite, quick and low cost

Rating 9 out of 10

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Rating 9 out of 10

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Professional advice and excellent customer service.

Rating 10 out of 10

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Rating 10 out of 10

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Good service and good price!

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
Very competitive prices. Have always got a good choice of tyres in stock. Store manager is very efficient and able to provide a price and availability quickly.

Rating 8 out of 10

Online Experience

Rating 8 out of 10

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good service, prompt attention

Rating 10 out of 10

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Rating 10 out of 10

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Good service and stock availibility

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Helpful and pleasant staff. Good offers on tyres. Useful safety checks.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Availability of tyres from stock without delay, efficient service, perhaps not as quick as might be desired

Rating 9 out of 10

Online Experience

Rating 9 out of 10

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Good all round service

Rating 9 out of 10

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Rating 9 out of 10

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Excellent service and vfm

Rating 10 out of 10

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Rating 10 out of 10

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knowledge, politeness

Rating 9 out of 10

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Rating 9 out of 10

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knowledge,understanding, politeness and gsoh

Rating 9 out of 10

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Rating 9 out of 10

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Quick efficient polite helpful service

Rating 10 out of 10

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Rating 10 out of 10

Branch Experience
knowledgeable, professional and approachable staff. excellent.

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
Having booked in at the last moment, receiving a slot, a warm greeting and with only a half hour window in which to have works done, I came away poorer financially, but richer knowing there are some good people in the workplace offering excellent customer care.

Rating 10 out of 10

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Rating 10 out of 10

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continued good service

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
The staff at the depot I visited (Dorchester) were professional, friendly and very helpful. I was served by Dean Woolford and he was very polite and professional and put me at ease.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
I received first class service by two gentleman from your Dorchester branch after I had broken down and had to be taken to them by the AA. It was refreshing to receive such a good service in this day and age when it is so often lacking. They were extremely professional and kept me informed at every stage and assisted with a detailed list of the work that would be required once I returned to Bath. I can't praise them enough and just wish they were closer to Bath!

Rating 10 out of 10

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Rating 10 out of 10

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Quick, polite service

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Went in to your Dorchester Branch on a Sunday as the battery on my car had packed up completely. Firstly i was amazed to find that it was open on a Sunday unlike a lot of your competitors. Secondly you had what i needed in stock and thirdly the service was brilliant. The person who dealt with me was Michael Claxton according to the receipt, and i just want to say that i found him very helpful, efficient and extremely polite. I went on to puchase a pair of tyres while i was there and he carried out a very thorough check underneath my vehicle which impressed me too. If this is the standard of service on a Sunday, then through the week with full staff on duty must be amazing. Will definitely recommend to others and i will be back to National Tyres when i need anything else

Rating 10 out of 10

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Rating 10 out of 10

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Very helpful and friendly staff quick and easy with a good price and helful advice

Rating 10 out of 10

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Rating 10 out of 10

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Efficient, professional service

Rating 10 out of 10

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Rating 10 out of 10

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good helpful friendly service

Rating 10 out of 10

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Rating 10 out of 10

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Good Friendly helpful service

Rating 10 out of 10

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Rating 10 out of 10

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very pleased with service

Rating 10 out of 10

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Rating 10 out of 10

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quick friendly service

Rating 10 out of 10

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Rating 10 out of 10

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Good price, reliable service

Rating 8 out of 10

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Rating 8 out of 10

Branch Experience
Because of the "we can go the extra mile " attitude of your staff

Rating 10 out of 10

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Rating 10 out of 10

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good service and good price

Rating 10 out of 10

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Rating 10 out of 10

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Was good Service and they were very polite seemed to take a while tho. But they were busy to be fair.

Rating 9 out of 10

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Rating 9 out of 10

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Good service and best advice.

Rating 9 out of 10

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Rating 9 out of 10

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Very good customer service, excellent value.

Rating 9 out of 10

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Rating 9 out of 10

Branch Experience
I've always received prompt and efficient service and good advice.

Rating 10 out of 10

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Rating 10 out of 10

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Very helpful, explain things clearly and work is of a high standard.

Rating 8 out of 10

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Rating 8 out of 10

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Good service

Rating 8 out of 10

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Rating 8 out of 10

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very helpful and competitive prices

Rating 10 out of 10

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Rating 10 out of 10

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Very helpful & polite.

Rating 8 out of 10

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Rating 8 out of 10

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Very helpful

Rating 10 out of 10

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Rating 10 out of 10

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friendly staff

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Prompt and efficient service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Good service from very polite lads. I liked the way the lad doing the job showed me what he was doing as he did it. I called without making an appointment and had a short wait. I was impressed with the way both lads dealt with other customers whilst I was waiting my turn.

Rating 9 out of 10

Online Experience

Rating 9 out of 10

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The excellent service offered by Michael, giving clear and concise information and putting my mind at rest

Rating 10 out of 10

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Rating 10 out of 10

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The staff are always helpful & friendly. The give good unbiased advice on any problems or questions one may have.

Rating 10 out of 10

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Rating 10 out of 10

Branch Experience
Value for money, helpfulness and politeness of staff, good location,

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
A very friendly depot, nothing to much trouble

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Have used them previous and found them to do a reliable job. Also has kids play park directly opposite, so kids can have a play whilst car is being done.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
they were ready at the time that I had arranged,were friendly and only too pleased to answer any questions I raised.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Great service from Michael and his professional, efficient team. 2 tyres fitted (ordered through Tyre Shopper - although on-line price from National was very close)and front wheel alignment done in 30 minutes.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Price, Advice (NOT driven by sales pitching, but sound advice for Customer's best interest - given to others while I was waiting) & Friendly positive attitude

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
I felt confident in all aspects of the visit the advice expertise and the work done

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Very good service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Very good service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
The staff are always very polite and helpful

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Although we had to wait longer for exhaust to be replaced it was due to faulty new parts and staff were very friendly

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
Courtesy to customers in first class combined with a helpful and professional service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Convenience tyre brand price service and recommended

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Good professional customer care and service and always clean tidy workshop office

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Overall, really good. Felt like a valued customer and nothing was too much trouble. The branch contacted me before the allocated fitting date to offer me an earlier slot if convenient. Unfortunately I couldn't take this up but the fact that the manager took the trouble to ask was appreciated.

Rating 10 out of 10

Online Experience
Easy to navigate around, find what I wanted and get it ordered up. Choice of date and time for tyre fitting allowed me to schedule around the work.

Rating 8 out of 10

Branch Experience
Helpful, professional, speedy service.

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Service provided by Micheal was courteous and proffesional to customers at the counter and whilst undertaking telephone enquiries despite being subject to extreme pressure on the day, he is a credit to your organisation. Well done Dorchester.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
The effort put in to trying (and succeeding) to find a solution to a puncture issue whilst were were on holiday

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Good efficient service but quality control section of invoice not signed hence not 10

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
Helpfulness of staff and their clear honest dealings with the customer

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Outstanding customer service friendly members of staff who were very efficient knowledgeable and helpful

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Friendly staff, good price on tyre purchased, fairly quick service.

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
Good job good staff

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Replaced two tyres professionally and promptly despite being very busy due to staff sickness

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
Staff helpful staff informative no unecessary delay product on hand

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Very efficient service friendly staff with good knowledge of product

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
To score 10 there would need to be a swifter service

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
Very helpful staff . Excellant prompt service. Kept to £30 day quote.

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
They had what I wanted and fitted it quickly and efficiently

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Entirely down to one individual Michael I assume he is the manager if not he should be he is courteous extremely helpful and a credit to you

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Service price and availability

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
Good phone quote initially location prompt service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Outstanding service especially from the manager

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
They had what I wanted and fitted it quickly and efficiently

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Entirely down to one individual Michael I assume he is the manager if not he should be he is courteous extremely helpful and a credit to you

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Service price and availability

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
Good phone quote initially location prompt service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Outstanding service especially from the manager

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Because I am happy with the service Ive received over the last 20 years

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
They had what I wanted and fitted it quickly and efficiently

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Prompt & courteous service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Very good service Price Match

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
helpful and prompt service

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
Efficient service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
I had really good friendly service and a competitive price

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Excellent service advice and delivery of offers pleasant manner of staff

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Have always found the staff helpful and willing

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Polite and prompt service attention to detail advice on tyre wear mileage expected etc

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Friendly service above and beyond care fixed extra problem no charge

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
Always helpful friendly staff know their job excellent

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
See below and in stock excellent speed of service

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Michael was very helpful and quick too

Rating 9 out of 10

Online Experience

Rating 9 out of 10

Branch Experience
Very helpful staff good price always use National

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Local excellent service

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Good value and service

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
Prompt service at the time of appointment which had been made earlier efficient processing of customer information helpful attitude of staff

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Good customer care and workmanship

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
First class service from Michael Claxton and staff at Dorchester branch

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Because each time I have used them I have had time spent talking advising and be more than helpful

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Always a good price and good service though I buy through Tyreshopper

Rating 8 out of 10

Online Experience

Rating 8 out of 10

Branch Experience
Dealt with Michael Claxton who's customer care and professionalism are outstanding

Rating 7 out of 10

Online Experience

Rating 7 out of 10

Branch Experience
The manager is most helpful he has the best customer service and is very knowledgeable excellent and well run outlet

Rating 10 out of 10

Online Experience

Rating 10 out of 10

Branch Experience
Excellent customer service very professional but not pushy and excellent value for money plus free tests