NOW FREE FROM A MOBILE 0800 432 0460

National Tyres and Autocare Congleton

National Tyres and Autocare
Unit 4
Barn Road
CW12 1LJ UK
Phone: 01260 278755

OPENING HOURS:
Monday - Friday: 8.30am - 6.00pm
Saturday: 8.30am - 5pm
Sunday: 10am-4pm

Tyre Search

Phone 0800 432 0460
if you need help with your sizes

SERVICES AVAILABLE

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Branch listing created by Mike Bourne

CUSTOMER REVIEWS

Branch Experience
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4.8 out of 5

149 review(s) of Congleton

I was impressed by the product knowledge of the staff and price.

Rating 5 out of 5

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I felt that the engineer had my best interests at heart.

Rating 5 out of 5

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Jonathan and Richard were very quick to identify the puncture and we're able to carry out a fast repair getting us back on the road quickly.

Rating 5 out of 5

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Very good, helpful and efficient

Rating 4.5 out of 5

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Richard was very good and took the time to show me how the wheel tracking system worked and what future work would be required soon on my car

Rating 4 out of 5

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Polite; clear communication re: pricing; efficient

Rating 5 out of 5

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good prompt friendly.

Rating 4.5 out of 5

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The staff are very courteous and helpful. Unfortunately due to the business of the branch waiting time was extended while they answered the phone or attended to other customers.

Rating 4 out of 5

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great service and advice

Rating 4.5 out of 5

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I much prefer to use smaller tyre companies, I have never had a good experience from a national chain. A local garage sent me to National and I was delighted with the service - all down to helpful, knowledgeable and friendly staff.

Rating 5 out of 5

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Rick, the branch manager could not have been more helpful by arranging the part to be ordered by our local branch as our exhaust started to cause us problems near Congleton. Thanks to Rick we made it home and an appoimtment made at our local branch. Rick is a credit to you,

Rating 5 out of 5

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Fantastic service, very helpful, friendly and quick

Rating 4.5 out of 5

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I can not praise and thank the team for their help today. Thank you so much, especially to Richard Kingdon as his professionalism and standards have undoubtedly saved mine and my daughter's life. Thank you!!

Rating 5 out of 5

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James was really helpful. He looked over the car and found the issue. Made me aware of my tyres which I will be returning to have changed. Could recommend the centre more.

Rating 5 out of 5

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Hassle free and professional.

Rating 4.5 out of 5

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Staff at Congleton branch are very helpful and always happy to help and have gone that bit extra when needed

Rating 5 out of 5

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James and his colleagues were very professional and were very transparent in what they were doing and talked me through what the problems were and how they would tackle them

Rating 4.5 out of 5

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They were so helpful nothing was too much. Very quick and efficient

Rating 5 out of 5

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Really good service, and good prices

Rating 5 out of 5

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Professional and empathetic approach by James Hankey I Congleton

Rating 5 out of 5

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The staff at the Congleton branch are excellent, very friendly and professional. Wrong brake parts delivered by their supplier and they resolved it very quickly and made sure that I was kept up to date with the progress on the repair of the vehicle, could not ask for better service.

Rating 5 out of 5

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Good customer service.

Rating 5 out of 5

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Good customer service.

Rating 5 out of 5

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Sorted me out without any hassle and a brilliant price

Rating 5 out of 5

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Always helpful & good service

Rating 4.5 out of 5

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Fast friendly service with a feeling of knowledge/expertise Manager has good attitude and gets the job done

Rating 5 out of 5

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Quick efficient friendly service and good advice given

Rating 5 out of 5

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Excellent Service Provided

Rating 5 out of 5

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Great service - nothing too much trouble - bent over backwards to fix a problem as quickly as possible.

Rating 5 out of 5

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Great customer service from Jordan Oakes at Congleton

Rating 5 out of 5

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after a visit to the Congleton branch, the staff were excellent, they went beyond what they needed to do and were very professional explaining things clearly I will be recommending them in the future

Rating 5 out of 5

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Good friendly service, competitively priced tyres and they took good care of my alloys.

Rating 5 out of 5

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Excellent helpful and friendly service.i shall be returning for a tyre the same when needed

Rating 5 out of 5

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Helpful kept in loop over what needed to be done

Rating 4.5 out of 5

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Took my car in at 1200 for a brake pad/disc check, this was done in 25mins with a full breakdown of what the situation was regarding wear and tear. They quoted me a competitive price and got the job done all by 1700. A 5hr turnaround for identification, completing the work and then being on the road again was impressive.

Rating 4.5 out of 5

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used national before and happy with the service

Rating 4.5 out of 5

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all good

Rating 5 out of 5

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1. Extremely professional, helpful, attentive and pleasant staff; especially - (RICHARD KINGDON- if you don't do staff mentions then I would appreciate if Richard was aware of this) 2. Unlike the majority of garages I have used in the past, this has to be the only one to have openly given me the option to look at the issues regarding my car myself, whilst Richard explained to me very clearly what the problems were, what and how he was going to fix it and was also very accommodating to any questions I had regarding to the work that was being carried out. 3. Richard went through all the different options and pricing of the tyres that were available, which made everything a lot clearer to myself for me to then make a justified decision about what was within my price range. 4. First class customer service was delivered at all costs. 5. Carried out the work within the time period he had stated at the beginning as well as answering calls and seeing to other customers at the same time. 6. There was a drinks machine available for waiting customers and chairs. 7. I am confident that I will return to have further work done to my car just based on the customer service alone.

Rating 5 out of 5

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Excellent service with state of the art tracking system. Richard particularly helpful with advice

Rating 5 out of 5

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outstanding customer service with great value.

Rating 5 out of 5

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Good service

Rating 4.5 out of 5

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Good service

Rating 4.5 out of 5

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Excellent polite service

Rating 5 out of 5

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Problem identified and job done.

Rating 4 out of 5

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You get a clear breakdown on cost by the manager with no apparent pressure to purchase unnecessary work but you are given an understanding of any potential difficulties further along. The manager and team were people I felt I could trust - and I will happily return.

Rating 5 out of 5

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Competetive pricing combined with knowledgeable and friendly advise from both Wes and Rick

Rating 5 out of 5

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Excellent customer service

Rating 5 out of 5

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Very polite and courteous staff.

Rating 5 out of 5

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have used before, prefer to travel to Congleton (8 miles) rather than use my local Macclesfield branch. Wes and his team are very helpful and knowledgeable. Have been very happy with their service.

Rating 5 out of 5

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Brilliant,helpful, knowledgeable staff.

Rating 5 out of 5

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Great service, Got me a new exhaust same day.

Rating 4.5 out of 5

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The team were so helpful and friendly Richard Kingdon was particularly good very helpful and informative

Rating 5 out of 5

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The team were so helpful and friendly Richard Kingdon was particularly good very helpful and informative

Rating 5 out of 5

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Good service

Rating 4 out of 5

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Fast, efficient and very importantly friendly

Rating 5 out of 5

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Excellent customer service skills, and very good at their job.

Rating 5 out of 5

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The staff were superbly helpful, they put me at ease and made me feel comfortable. They didn't take advantage of a young female having no clue what to do about a flat tyre! The price was very reasonable and I was very happy that I didn't have to have a whole new tyre. The service was really quick and they even turned my warning light off on my dash.

Rating 5 out of 5

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Did the job OK.

Rating 4.5 out of 5

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Brilliant customer care and pointing out a potentially dangerous problem With my car

Rating 5 out of 5

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Great service

Rating 4.5 out of 5

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Excellent customer service and price - the guys advised me on how to get the best price for my tyres

Rating 5 out of 5

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set out to go to Wales friday 25th march 2016...200 yds into the journey realised. had serious flat tyre..got enough air into it to get to NATIONAL...walked into garage, and asked for a good Samaritan...Wesley Holehouse stepped forward and asked the problem...invited us into the waiting room or go shopping for 10 mins whilst he investigated the problem..he phoned my mobile within that time and explained that I had at some point picked up a nail / screw, that had caused the problem, and made worse by me driving on it..after discussing with me which tyre I wanted fitting, he said they would get on it right away, should be ready within 15 mins....we returned inside that time, to see my car being taken out of the workshop...tyre fitted / balanced...and ready for the journey to start my holiday..only a 30 minute delay...excellent service...and all done with a smile and a sense of humour....fantastic.... actually showed me the old tyre.....and the damage to the inside as well as the puncture....I have already recommended you to a colleague at work....thank you again....Congleton branch is now on my phone contact list

Rating 5 out of 5

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Fast, efficient, knowledgeable staff who were very professional and friendly in all communications and when repairing the vehicle.

Rating 5 out of 5

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Excellent honest service that made our vehicles road safe...after an mot and purchase! They also were kind enough to spare the time to educate me and continually kept me up to date as our vehicles were repaired and serviced.

Rating 5 out of 5

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Very courteous and helpful.

Rating 5 out of 5

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Great prices local quotes beaten, staff are always lovely and informative. I am always able to get my car booked in for work at the drop of a hat and collect it in no time.

Rating 5 out of 5

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Service, speed, price match

Rating 5 out of 5

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Helpful and friendly, can match or beat other quotes given by other garages

Rating 5 out of 5

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Friendly service, very welcoming. Cannot give higher yet as first time I have used them so want to see how long the tyre actually lasts.

Rating 4 out of 5

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Friendly and efficient service and advise on state of other tyres

Rating 5 out of 5

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Friendly and efficient service. I have confidence in the quality of the workmanship on my vehicle.

Rating 4.5 out of 5

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CONGLETON STAFF PROFESSIONALISM A1.AS A CUSTOMER I WAS TREATED HOW A CUSTOMER SHOULD BE.1ST CLASS.

Rating 5 out of 5

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All as per boxes below

Rating 5 out of 5

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Good service. Competative prices . Good workmanship

Rating 5 out of 5

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excellent service, very fast , good pricing, a friendly reception

Rating 5 out of 5

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Price. Polite

Rating 5 out of 5

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Polite, friendly.

Rating 5 out of 5

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help and with care

Rating 5 out of 5

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friendly and quick service

Rating 4.5 out of 5

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Friendly courteous staff providing good service with competitive prices

Rating 4 out of 5

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Good workmanship, knowledgeable and friendly staff and good value.

Rating 4.5 out of 5

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It was a "late" job and the parts were slightly delayed being delivered so both members of staff had to stay after normal closing to finish the job. They went the extra mile!

Rating 5 out of 5

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Very polite professional and helpful

Rating 5 out of 5

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AA discount

Rating 4 out of 5

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Excellent service and friendly staff

Rating 5 out of 5

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Excellent service and friendly staff

Rating 5 out of 5

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Excellent service, friendly staff

Rating 5 out of 5

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Really helpful and polite. Tyre was in stock and changed straight away. Super impressed.

Rating 5 out of 5

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First class sevice

Rating 5 out of 5

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Good value for money (including AA discount), helpfulness and accommodation of staff.

Rating 5 out of 5

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Great Customer Service

Rating 5 out of 5

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Very friendly staff

Rating 5 out of 5

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Very friendly staff

Rating 5 out of 5

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Very quick efficent service

Rating 5 out of 5

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No waiting time as they had no one in when I arrived. Easy to park and close to retail park so you can shop while you wait.

Rating 4.5 out of 5

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main reasons are ticked below.

Rating 5 out of 5

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Quick efficient service

Rating 5 out of 5

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Good price locality

Rating 4.5 out of 5

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great service

Rating 5 out of 5

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Good price. Friendly knowledgeable staff- informed me of another potential concern with vehicle. Car was ready when expected. Local.

Rating 5 out of 5

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Efficiancy been put at ease, explained everything in a manner with wich I understood, good and well mannered.

Rating 5 out of 5

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Good customer service

Rating 5 out of 5

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Very good and prompt service,good advice given

Rating 5 out of 5

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Pleasant manners from the initial enquiry followed by great service!

Rating 5 out of 5

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Excellent friendly service and a good price

Rating 5 out of 5

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excellent service, thorough, efficient, very clear what i was buying and friendly staff. aa discount beneficial too.

Rating 5 out of 5

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Very helpful and good prices

Rating 4 out of 5

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No nonesence approach and very friendly service

Rating 5 out of 5

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The service that I received was exceptional.

Rating 5 out of 5

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Called into congleton branch having broken down. Dealt with very promptly and very efficient.

Rating 5 out of 5

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Excellent customer service from Congleton depot

Rating 5 out of 5

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Fast, efficient, caring

Rating 5 out of 5

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Polite and friendly staff. Very efficient

Rating 4.5 out of 5

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Polite friendly service Good job done

Rating 5 out of 5

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good service, friendly staff

Rating 4 out of 5

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Friendly helpful stsff quick turnaround

Rating 5 out of 5

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Friendly professional service

Rating 5 out of 5

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Excellent service

Rating 5 out of 5

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Good service

Rating 5 out of 5

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Economical, friendly and professional service.

Rating 5 out of 5

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Friendly service & competitive price

Rating 4.5 out of 5

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Genuinely friendly. Fast service. Very impressed. Normally use Kwik Fit. Will return soon to replace further tyre.

Rating 5 out of 5

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I did not feel like I was going to get ripped off. Brilliant service and customer care was perfect

Rating 5 out of 5

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Staff Polite,friendly and very helpful. Appeared very competent too! Good advise re other future faults and not too pushy.

Rating 5 out of 5

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Helpful staff, quick service, and two for one offer on tyres!

Rating 5 out of 5

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Good all round service. And friendly..

Rating 4.5 out of 5

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friendly staff, excellent service and the use of new diagnostics technology. Also first excellent clean facility.

Rating 5 out of 5

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Fast, efficient and helpful service !!

Rating 4.5 out of 5

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Good service and reasonable price

Rating 4 out of 5

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the service was good the tyres were great value and it was easy to do

Rating 5 out of 5

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Really friendly & helpful staff

Rating 4.5 out of 5

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Attentive staff, reassuring and positive they would have my car fixed when they promised. Which they did.

Rating 5 out of 5

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good & quick &friendley service

Rating 5 out of 5

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Competitve price given on first visit.

Rating 5 out of 5

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I was made welcolme and given a coffee without asking The staff were friendly and helpful The price was fair and the tyres fitted in a reasonable time Very pleasant building ( unlike some tyre places!)

Rating 4.5 out of 5

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Good service

Rating 4.5 out of 5

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Good service

Rating 4.5 out of 5

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Competitive price and great service and tyres in stock

Rating 5 out of 5

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Very helpfull, especially as it was the first hour of the new store opening

Rating 4.5 out of 5

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