National Tyres and Autocare Edinburgh (Stevenson Road EH11)

Service assistants were polite and efficient. A rare experience these days.

Iain

Such a good, easy to get on with bunch of gentlemen.

Martyn

Went to National tyres Stevenson Road Edinburgh 28-03-20 to get 4 new tyres & a oil change great service once again promt as usual many thanks.😊👍

Robert

Staff were fantastic and very helpful.

Chris

Very responsive to my initial query

william

Staff very helpful and attentive , very approachable and lovely heated waiting room for me and my dog to wait , very much appreciated

David

Always willing to help

David

Staff always really helpful and responsive.

Guy

Very helpful and efficient

CHL

Staff very helpful and efficient

John

Friendly staff that fitted my tyres quickly

Michelle

I`ve been driving for 58 years and have had some shabby service from tyre/exhaust/MOT places in that time. I first used your branch on 17 December 2017 -on a Sunday - and was well impressed with the courtesy and efficiency, which is precisely why I returned today with a flat tyre. My experience was even better. Honest - the repair option was checked and chosen when others I suspect would have been straight for a sale: efficient - non-stop working including close guidance of a Work Experience assistant, but not too busy to speak to me. A refreshing example of excellent service at a totally reasonable charge.

David

friendly efficient staff work carried out quickly and at the stated time very pleased

Robert

Friendly helpful experience from Martin Ross at this branch.

Eddie

Helpful efficient and well priced

Anonymous

Excellent service

Anonymous

Good staff who don't try to sell unnecessary products ( unlike some other retailers that I am too polite too mention !)

Anonymous

Friendly, reliable, honest & helpful staff.

Anonymous

I have used the branch at Stevenson Road, Edinburgh four times now, twice recently. On each occasion I have been impressed with the professional way the technicians have done the work, giving me clear advice, direct and understandable answers to my questions and without any time wasted in doing the work. Previously I had used the branch numerous times at Kelvin Square, Pumpherston, Livingston and my above comments also apply to the staff there.

James

Turned up just at closing time with flat tyre, staff very friendly and helpful, sorted the problem.

Anonymous

Fixed the car from customer'point of view.

Guangjie

I phoned at 5pm to confirm my appointment for following day to have a tyre replaced and Jason said he could fit me in that evening. I arrived at 5:30pm and was seen to immediately. Tyre changed with no hassle. Also gave me advice on putting tyre on rear for grip. Nice guys. No hassle. Good job done. Thanks.

Anonymous

Very prompt, efficient, and friendly

Anonymous

Excellent price and remarkably quick service.

Anonymous

Always reliable, willing, effective, polite. Make me feel welcome, go the extra distance,. never leave feeling I have bought something I didn't need.

Anonymous

the staff are very friendly and knowledgeable, they do the job quickly and the prices are really good

Catherine

Fast efficient friendly service

Anonymous

Good price via Tyre shopper & good service from National

Gordon

good

Enoch

Good price for oil and filter change

Ian

Customer facilities could be better ie some newspapers / magazines / tv

Scott

Very good service and polite

Anthony

Service is good

Ravi

great bunch of lads got down to job in no time at all first class information that I asked was given and explanation give if required dealt with professionlism

Anonymous

The staff were very professional and friendly, their work was quick and top quality

Anonymous

Really helpful guy who sorted out my exhaust quickly with minimal fuss.

ROBIN

It was good

Anonymous

Because the service was really good

Anonymous

Competitive price. competent job.

Ian

Short waiting time

MARIUS

That was my another visit at the National Tyres and Autocare. Great and professional services, quality of work.

Slawomir

Very good staff response

Anonymous

service,civility and cost

Anonymous

Great service

Mark

Great service and customer relations.

James

I keep returning to National because the staff remembers me and always give me the best service possible. For example, I just bought a new (used) car on Saturday and decided when I got home that it needed new tyres. Although they were short-handed in the garage, they remembered me, knew I had a long drive back to Oban on Sunday for my work and slipped me in to the rotation. I appreciate that.

Megan

Good price, excellent friendly service and short waiting time

Trevor

Honest customer service. I never feel I am being encouraged to do work that is not required. Willing to put right mistakes they have made. Keen prices using discounts that I receive by post.

Anonymous

The guys are super efficient, polite, and good at what they do.

Anonymous

Friendly service and price was fair

Anonymous

Friendly,efficient,competitive priced

Anonymous

Convenient, courteous staff, quickly accommodated. Customer services bit basic but acceptable.

John

Always have the tyre/exhaust required in stock even on a Sunday! Very helpful, quick service Competitive prices

Anonymous

Was very pleased with the service I received, being my very first visit.

Anonymous

Good service Nice guys Great prices

Anonymous

Have visited on many occasions and always happy with customer service and prices quoted.

Anonymous

great service and fast repairs

Anonymous

Very prompt professional service on my visit today

alan

Good competitive prices

Anonymous

efficient,reliable dont 'push' for more business like kwikfit!

Andy

friendly and efficient service dont 'push' for more business like kwikfit!

Andy

1st class service with very friendly advice from staff at my local depot.

edwin

good service

Noby

Work (MOT, repairs and re-test) was all carried out very quickly.

Anonymous

See below - overall convenience, speed of service and value.

Digby

Very helpful and great customer service

Anonymous

Friendly and helpful staff

Andrew

Staff helpful, friendly and seemed very much focused on customer, outlined choices and allowed me to decide

KEVIN

Expensive P-zero tyres fitted on two year old car. The Edinburgh branch (Stevenson road) were careful with my wheels and wheel nut covers. They were fast and efficient. I used your online service and got a competitive price also.

Anonymous

good service, fast, no-nonsense, no attempts to upsell things I don't want, same person there for years so I can trust.

Anonymous

staff very professional

mehran

VG price for oil change. Prompt service. Refitted undertray sith ALL clips/screws.

Ian

Very helpful staff, quick service by getting a tyre in stock for me within a couple of hours

Anonymous

fast service and good pricing

Anonymous

Decent service

Anonymous

Good customer service at depot.

Graeme

Great service seen fast and joe on the fone was so polite and helpful and the mechanic that done the job was great sadly i couldnt get the offer of buy one tyre get one free because thay were different sizes thats the only reason i never gave it a 10 out of 10 due to thinking id get a free tyre if i bought one

Anonymous

Exelent service and customer care.

Anonymous

I have been twice and have always found martin at Stevenson Drive edinburgh really helpful

Anonymous

Price was good Service vwas quick and efficient Staff were helpful

Oliver

Fast friendly on the spot service

Anonymous

Quick service, internet ordering no hassle

TRACEY

Very satisfied

Heather

I have been treated with respect and the job was done quickly and effectively. Mark and Harry have been very professional throughout.This was my second visit and won't be the last.

Marcin

excellent service and competitive prices

colin

Good price

Anonymous

Helpful, prompt and efficient service.

Ewan

Excellent service and very well trained staff. Been there for a wheel alignment and the guy has spotted a hidden fault with my car which would have cost me more money to fix if not found on time.Thank you very much for your service, i really appreciate the help.

Anonymous

Good service,polite staff

Anonymous

Fair prices, good prompt service & helpful staff.

gary

Friendly staff

Bryan John

good value, good service

mike

Was pleased with the service and their knowledge and quick analysis of the problem

Anonymous

Went it for puncture repair and they repaired immediately. Friendly staff and good quality repair.

Anonymous

Excellent service by a helpfull and nice guy mark Ramsay!!

Colin

good service, fair price.

alan

The service is very good.

Heather

Friendly staff who are flexible and try to meet customer's needs. Mark (or Martin) (not sure of his surname but may be branch manager; identifiable as having a moustache and balding) was particularly accommodating and made sure the exhaust was in for the date I said I'd come back and saw to the car within 20 mins.

Anonymous

Efficient service with friendly and informative staff

Guy

This was my second visit to the Stevenson Road Edinburgh branch and both times staff were helpful and informative and the price was reasonable.

Guy

Price and service

keith

very helpful and friendly staff

Leslie

Excellent service from Steven Cormack, polite, professional, know what he was talking about.

Kevin

Goog service & price

Tom

Handy location, straightforward to deal with

Morag

Staff professionalism and speed

Anonymous

Quick efficient service. Friendly. Price matched a quote from elsewhere. Also extended guarantee for catalytic converter from 2 to 3 years. Had whole exhaust replaced. Gave us small section of back sports box back which was in good condition for us to sell on.

Anonymous

Price, honesty and service

Stephen

Good service, fair prices, honest advice & friendly staff!

Anonymous

Good response and excellent service

Anonymous

Quick, friendly service, with competitive prices.

Anonymous

good price. quick service

Ian

My car was in for an mot and failed miserably, the staff were excellent and advised me every step of the way. I was worried about the final price but the staff kept me informed regarding any discount vouchers I could use and I was confident they weren't trying to overcharge me being a female.

Barbara

Friendly advice and good work done

kaleem

Immediate work and good customer service

Eddie

Vert quick and reasonable prices

Graham

the team at edinburgh stevenson road were really helpfull and explained clearly faults on my car ,they looked for the best deals for my budget thanks

david

Good customer service and no fuss.

Anonymous

Good price from eBay. No nonsense service.

Derek

Great service. Asked if I was in rush, then would have good tyres from warehouse. Price matched as well. Steven was courteous and professional.

Gordon

They have always went out their way to be extremely helpful to me every time I have ever went in.

Anonymous

Attentive, good service and fair pricing.

Anonymous

Got wheel alignment booked in quickly.Staff friendly.

Anonymous

good service (have used tyre guarantee and it worked well for me). good prices especially if bought at tyreshopper.com

Anonymous

fast quick service

Marcus

Service from your guys is excellent could not be better.

fred

very quick service pleasant staff

Anonymous

Great service, friendly staff, value for money! Very satisfied!

ioannis

Value for money and service

Michael

good efficient service.

JACK

Friendliness, efficiency & availibility.

Anonymous

There is always room for improvement

Anonymous

Very friendly and helpful staff. Fair prices.

Anonymous

Friendly, helpful staff at Stevenson Road, Edinburgh

Anonymous

quick service, work while you wait, given different option with the discount offers

kaleem

Always happy with works

george

Excellent service and advice

Keith

Excellent service with a smile.

Anonymous

very quickly dealt with my request for two tyres to be fitted and brought to my attention the need for wheel alignment problem causing premature wear to tyres removed.

edwin

Quick and friendly service. Good workmanship.

Robert

Following a puncture yesterday, your operator in the 72 Stevenson Road, Edinburgh, branch dealt with our situation with courtesy, friendliness and efficiency. On a day which could have turned into a disaster, the staff at National helped us, not only with a replacement tyre, but to keep our sense of proportion and good humour.

Anonymous

Helpfull on the phone, quick at fitting my tyres. Competitive price by undercutting Farmers Tyres. Friendly Staff.

Anonymous

Was 40 min wait but service was fast and freindly

Shaheen

Friendly, fast, efficient service. Competitive prices

Anonymous

Used them before and know they are reliable and trustworthy. Quick when waiting for job to be done.

Anonymous

Shahz

The service at Stevenson Road, Edinburgh was quick, efficient, and gave me advice on my tyres.

Michael

Good customer service, friendly and efficient. Great price compared to other garages nearby.

Karen

Good prices and service

Anonymous

Very friendly and professional

Thiagu

fast efficient service

Anonymous

Good Service and reasonable cost

Anonymous

They were courteous and speedy: they did what I asked at a price much better than elsewhere.

Anonymous

Ordered 2 Bravuris on line and booked in to fit Tomorrow (Friday) had time today so popped in this am , No problem Sir , of course , 10 minutes . Similar service from the same depot in the past .... will be back . A special mention for Joe Harding .

John

Did 90% of what I wanted!

Anonymous

always polite efficiant and curteous and they "Get the Job Done"

Robert

The service was quick, price for tyres reasonable and, while they were busy, the staff were friendly, helpful and cheery.

Anonymous

Friendly & efficient service, great price & convenience - branch is close to where I live.

Peter

Friendly & efficient service, great price & convenience - branch is close to where I live.

Peter

Excellent service & courtesy

Anonymous

Value for money, service and most of all the more than helpful staff in particular Joe

Anonymous

Very helpfull and efficient staff.Joe phoned and advised that I was able to have the tyres fitted a day earlier than planned.

Anonymous

Online buying, good prices and great staff

Anonymous

I turned up unannounced with 2 flat tyres. The staff talked me through the best deal available, then gave me a time that the car would be fixed - and beat it, despite having a queue of other customers (all of who had been dealt with too before I got my car back). I'd really like to thank the lads who were working today (Sunday) for their help and professionalism. I only went to National as they were close to where I was, but thanks to the lads there today, I will look to you first in future.

Anonymous

Honest, reliable advice and fantastic workmanship

Anonymous

Service and cost.

Claire

Very good

Anonymous

The technian that i dealt with was helpful and polite, only sold me what i needed and didnt try to push any other services.

Brian

the staff were very friendly and courteous and gave me exactly what i was looking for and more

Anonymous

Only tyre place able to help me out, with very short notice

Anonymous

Fast friendly and very competitively priced

Drew

I phoned approx 9-15 got agood price and my tyre was fitted and I was back home by 10am

Anonymous

Anonymous

I phoned approx 9-15 got agood price and my tyre was fitted and I was back home by 10am

Anonymous

Anonymous

Cost and ease of booking

Anonymous

Best prices speedy service good advice always given

Drew

Quick turnaround and proximity of location.

Anonymous

The only place in Edinburgh where i could get winter tyres well done

Anonymous

1st purchase from you but impressed by telephone response and service in depot

Anonymous

Prompt attention to my needs online discount

Ian

Friendly and quick service

Anonymous

Excellent service very helpful and friendly staff

Anonymous

Speed and price

Anonymous

Very friendly staff and helpful

Anonymous

Prices are realistic very competative staff always helpful

Anonymous

Good impartial advice

Anonymous

The only place in Edinburgh where i could get winter tyres well done

Anonymous

1st purchase from you but impressed by telephone response and service in depot

Anonymous