National Tyres and Autocare 2 Milton Road WestEdinburgh EH15 1LF UK Phone: 0131 669 2010
OPENING HOURS: Monday - Friday: 8.30am - 6.00pmSaturday: 8.30am - 5pmSunday: 10am-4pm
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Tyres EDINBURGH (2 MILTON RD EH15) | Exhausts EDINBURGH (2 MILTON RD EH15) | Oil Change EDINBURGH (2 MILTON RD EH15) Brakes EDINBURGH (2 MILTON RD EH15) | Car Batteries EDINBURGH (2 MILTON RD EH15)
Branch listing created by Mike Bourne
Branch Experience 4.7 out of 5
355 review(s) of Edinburgh (2 Milton Rd EH15)
Excellent friendly service from hard working team in this depot,
Rating 5 out of 5
Ian
Jim, the branch manager has been astounding in his service getting my car through its MOT
Tony
Have used this branch in the past and have had very good and friendly service from the manager even though they are always busy.
Lawrence
Welcoming friendly helpful
Lillian
I used the mobile fitting service, which was excellent.
Rating 4.5 out of 5
David
Staff very helpful and efficient
Tommy
We had 4 tyers slashed so we couldn't come to you, you came to us at no extra cost witch was even better, fitter took the keys and got on with the job. Brilliant service 5 star
Edward
Excellent experience at this, my local depot. Visited on a Saturday and dealt with by Cameron McKinnon who is an excellent ambassador for your Company. No matter how busy they were, and they were very busy, he dealt with everyone with a smile and great customer service. After my vehicles service, it was identified that it needed new front discs and pads. I returned a few days later where Scott Burton carried out the work and continued with the great customer service.
National Tyres, Milton Road, Edinburgh is my local "go to" centre to help keep both my modern and classic car on the road I am always treated well and the staff are always helpful and willing to provide advice that will ultimately keep my cars running and save me money in the long run. A special mention should go to Jim Wright - the Manager as he does a fantastic job
Campbell
Arrived at appointment time and was advised tyres would be replaced within 45 mins. Returned after 1 hour 10 mins and had to wait a further couple of minutes. Not a great inconvenience to me though.
Rating 3 out of 5
Donald
Both fitters Scott Burton and Ryan Morgan were the only two working in the depot with no one staffing the reception due to holiday leave I think. This meant that every time the phone rang or someone came to reception, one of them had to down tools and deal with the enquiry. This must be frustrating for them, with the customers having to wait a little longer on their work being carried out. However, with great professionalism, both went about their work,dealing with myself and others. A real credit to your workforce. On top of that I got a good deal on the price of two tyres. Well done National Tyres. I will continue using this depot in the future.
took a second visit to get tyres fitted
Rating 4 out of 5
james
Tyre fitter (Jim Wright) was very helpful and offered first class advice ( he would have no way of knowing - but I know the advice he gave me was spot on) Down to Earth and very good service.
William
The Branch manager and staff were friendly, knowledgeable and courteous. In particular the manager Jim Wright was very helpful and displayed an impressive positive, approachable and 'can do' attitude.
John
Very prompt, helpful and friendly service from the branch manager (James Wright) despite the branch being really busy.
Excellent customer service. I find all the staff at Milton Road friendly, reliable and always happy to assist.
Larainne
Another excellent job done by Jim Wright and Ryan Morgan at the 2 Milton Road West branch. All my family take their cars there, always a very pleasant experience and very high standard of workmanship.
Peter
Branch was busy and had to return, which wasn’t a problem. Watched the Technicians carry out a professional job on the car prior to mine. Staff very friendly and gave sound advice.
Graham
Very quick service, got the job done and there was no hassle.
Terri
Every thing ok
Anonymous
Staff professionalism and time keeping
I find the guys to be honest and very helpful.
Good friendly service Practical approach
Gordon
Good service
Dominique
Excellent work as usual by Jim Wright and team at the 2 Milton Road West Edinburgh Branch!
Price. Ryan gave me a good deal on price, and kept me up to date.
Gerald
Courteous, speedy service
Andrew
Excellent service Great prices Friendly knowledgeable staff
Efficient, friendly service provided by Ryan Morgan, Jason Young and James Wright at the Milton Road Edinburgh branch. From customer P A Hancock
THE STAFF ARE ALWAYS VERY HELPFUL AND ACCOMMODATING.
f
Courteous and efficient service provided by Mr James Wright and his team at the 2 Milton Road West Edinburgh branch.
Very professional service. Mot done on car with no delays.
SCOTT
first class service from Ryan Morgan and Andrew Mcintyre and the interesting knowledge that Andrew gave me whilst I was waiting for the job to be done about National tyres.
great service asked for on the day and fitted same day Great work guys Thank you again DG
Great fast friendly service.
Nathan
service, price .quality.
robert
Just had my van in for a Mot, it failed on a couple of things which i already knew about, but the help & advice i received was really helpful. I was dealing with James & Ryan who i found where both very professional & generally nice guys to deal with.
paul
Excellent service and very friendly staff.
Iain
EXCELLENT ADVICE.COMPETITIVE PRICING,PROMPT SERVICE . GOOD WORKMANSHIP
I had ruptured a tyre overnight and took the car in at opening time Saturday. Despite a seemingly full day of previously booked cars for their attention my car was accepted with the proviso that it would be after noon before it could be attended to but they would phone me when it was ready. I had also asked for the wheel alignment to be checked and for the safe winter check. It had obviously been a hectic day for them but I got the car back before 5pm.
Telfer
Your national Tyres Branch at Milton Road Edinburgh is my "go to" garage which I use on a regular basis. I run a classic car as well as a modern car and I always find Jim, Jason, Ryan and Andy to be helpful, knowledgeable and always willing to give valuable advice in a way that ultimately saves me money and keeps my cars on the road - what else can I say other than I trust them to help me look after my cars
Very good and courteous service
Got 50% on alignment
Taqe
Manager James Wright runs a good show with Ryan Morgan.
I have used National for many years now and have always been satisfied with their performance and ease of booking.
Very helpful staff.
price
huseyin
Excellent customer service as usual at the Edinburgh Milton Road Branch from Jason Young. This branch, managed by Jim Wright, always performs well. I have 5 cars in my family and we all use National Tyres at Milton Road. Keep up the good work! Pete Hancock
1 SERVICE 2 QUALITY 3 MANAGERS SERVICE [JIM WRIGHT ] 4 PRICE
helpful and patient staff take time to explain work involved and try to keep costs within your budget
Solved a problem I didn't think could be solved and were genuinely very helpful
Excellent value for money. Fantastic service and very courteous...
Very helpful manager. Showed me that the brake pads were much better than the Main Dealer had advised me. Provided and fitted 2 tyres at the promised time
Quick service and the price was amazing!!
I have had my MOT carried out by National Tyres and Autocare, at Milton Road West Edinburgh Branch for the last 5 years +. They have always given a 1st class service. Yesterday, I had MOT and failed, your worker Ryan Morgan, went that extra mile, again and got the the exhaust fixed and the car through the MOT. He and his colleague were polite and efficient and a credit to your company. He phoned me at the time he had confirmed he would phone. That why me, and my Father, before me, use this branch for MOT, Repairs and Tyres .
Gary
VERY friendly staff
trustworthy staff
Great customer service with a big smile on their face. Always up to go the extra mile for their customers. Highly recommend to everyone.
received very good service plus good cost
The service and the attention I received at the Milton road branch in Edinburgh was first class .every thing was explained before work was done .and was after work had been done was asked if job was satisfied ..to which I was ..You have a good bunch of guys at this branch and very polite. I will keep using this branch in future Your truly..Robert jenkinson
Polite and quick service once I was seen.
Excellent service and fantastic low prices.
Efficient service always with a smile
Waheed
very competitive prices from a garage you know you can trust.
Jamie
Because of the quick service and friendly staff
Balanced 2 wheels on my car at short notice. Very friendly & obliging.
friendly, helpful and problem resolved
This is my third visit and the service has always been excellent. Honest appraisal of the problem and quickly solved. Professional but friendly staff.
prompt and efficient service
Stuart
Good customer care
john
Great customer service
derek
Customer care
Very good
ALL
Krzysztof
Customer service 10/10 Knowledge 10/10 Speed of service 10/10 Communication 10/10 Product in stock 10/10
The staff are great and helpfull and the service is value for money
On line ordering was easy and tyre fitting very good.
Very much as even helped me out on advise and never too much bother
Beverley J
You always get a warm welcome and Mr James Wright and his staff are very knowledgeable and go out of their way to help you and to get you back on the road as soon as possible well done James a real team player.
KENNY
excellent service
FRANK
Personal service
Have always been dealt with courteously and promptly
James
SERVICE
Very nice staff ,carried out what was asked, only spat and it a small one is waiting time just over one hour and had to sit about, should have a coffee machine it was very cold in waiting area.
Excellent quick service
Service was quick and friendly
Prompt and courteous service. Very friendly staff and excellent value for money.
Great service
The fitter was friendly helpful & knowledgeable about the product
Very happy with service.
Good honest friendly service
Quick service
I have had experience of your competitors who bully/bulldoze you into always getting more work done on your car than is perhaps necessary. You don't get that with your company and I used them following on from a recommendation from my sister
Good service, reliable, trustworthy, friendly and helpful.
ok
Piotr
Very friendly staff, did exactly what they said they would and when.
Excellent customer service and price at the Milton Road West Edinburgh branch. All staff very helpful and pleasant, in particular Mr James Wright branch manager.
Excellent customer service at the Milton Road West Edinburgh branch. All staff very helpful and pleasant, in particular the branch manager Mr James Wright.
Very good customer service. Reasonable prices. Good range of quality tyres
Prompt efficient service
Tom
Always friendly staff and excellent customer service, in particular from Jim Wright at the Milton Road West Edinburgh Branch.
Very good service and price
I am a simple, humble consumer. I don't expect those providing service to bow and scrape, I just like to be treated with the respect that any customer should receive. So often these days, especially in dealings with the motor trade, customers are dealt with rudely and in a patronising way as if we know nothing. In fact, some of us know a lot more than some of the junior staff in these depots. At Milton Road, Edinburgh, Jim Wright shows the kind of courtesy and respect that seemed to go out of fashion decades ago. He always explains clearly, exactly what the problem is, what he intends to do to remedy it and what it is likely to cost. Further, he often searches for any special discounts that might be available and, if they are, he passes them on to the customer. I have been going to Jim at Milton Road now for about 6 years and I will never go anywhere else because the level of customer service he provides is head and shoulders above what I have received elsewhere. He's always busy and of course often dealing with other customers but he instinctively knows that a waiting customer just needs a short nod of acknowledgement to let them know he'll be with you soon. When he answers the phone, he always says "Good morning / afternoon, National Tyre, Jim speaking. How can I help ?" - exactly what a customer wants to hear. In other tyre/exhaust depots (including some I have visited in the National Tyre chain), I have often experienced the surly, nonchalant technician who ignores you while he taps away at a keyboard or yacks away on a mobile phone. Jim never does this, he always makes you welcome and that's why I go back year after year. The quality of his work is never in doubt either. I like him to do my fitting and repairs because I know it will be right. Please make sure Jim is recognised for this and hold him up as an example to his colleagues of a great way to treat customers. He is a credit to National Tyre. Thank you.
Angus
The prices and the service
Price and customer service. Friendly staff.
Stephen
Ryan Morgan was very professional when he performed the MOT. After the Mot was done he called me to my vehicle and showed me the condition of my vehicle underneath, and told me all is ok.
Excellent service by Jim Wright, Branch Manager
Excellent service by Jim Wright, Branch Manager.
quick, efficient service
The staff is very friendly, honest and welcoming
Irmish
Jim and Cammy at the Edinburgh branch were incredibly helpful when I had a flat tyre in September. I had to drive to York that afternoon, and they not only repaired my tyre the same morning, despite not having the tube in stock, but they charged me a very reasonable rate for doing it. They were polite, professional and kind - Thanks a million guys, you saved the day!
Good customer service
Always use Milton Road Edinburgh Branch for excellent support and knowledge from James Wright the manager.
Colin
Prompt friendly service
I was impressed by the positivity of the staff despite being short staffed.
Staff very friendly and attentive, despite being obviously very busy, and lots of discounted offers available.
Nigel
Polite, prompt service, friendly honest advice and fine work.
Lewis
very helpfull
The staff were helpful and polite. Gave good advice.
A friendly branch, helpful, with good prices
ROBERT
Very helpful staff. good prices. gave good advice.
Great staff was worried with how much it would cost but got great deal on tyre buy one get one free
Very friendly staff and sorted problem with minimum fuss
Great service very professional
Service ok
Excellent value for money! Speedy service too. Courteous and knowledgeable staff members especially the manager Jim, he was a really nice guy. Very considerate, thank you heeps...
Branch manager was very friendly and helpful and my car was fixed immediately..He also showed me i had a damaged drop link which was causing the knocking noise
Paul
Pleasant, helpful
the staff i met were quick, efficient and friendly. they identied what was wrong, and fixed it quickly. the price was not expensive and the young men were pleasant and respenctful. just what was needed.
Excellent service. Jim Wright, the manager knows his stuff and gave me a good deal on the tyres. I overheard him several times dealing with customers in person and on the telephone whilst getting my tyres fitted and this re-I forced my opinion that he genuinely cares about his customers and will not rip them off by carrying out unnecessary work, I will return to this depot in the future. ( Depot visited - Mikton Road, Edinburgh)
Once again the service from Steven , Ryan and Cameron was professional.
Polite staff and job completed within time stated. Good service.
Excellent service from John (I think that was his name) at the Milton road branch in Edinburgh. Fast, direct and unambiguous dealings. Clearly described options about fixing corroded tyre sealing surfaces. All customers I saw and heard spoken to on the phone were treated equally, directly and politely. Front of store service was distinctly pleasing.
Good service, prompt, reasonably priced
Helpful staff
Douglas
Good honest advice, quick service and competitive prices.
I gave this score because I received a fast and friendly service.
It's local and I have used the location for 27 years now
I always find the staff at my local branch friendly and helpful and they do everything they can to provide me with advice to keep my car on the road as economically as possible - many thanks it is greatly appreciated.
Efficient & quick service
gail
fast, professional and very kind staff, specialty James Wright
STan
Staff were lovely, helpful and knowledgable,
quick service
Just very impressed with the way my on-line order was handled,the spontaneous contact by the Edinburgh Milton Road West branch on receipt of my purchase to arrange my booking -in appointment and the speedy service once I got there.
Helpfull staff
this is the second year I have had my MOT carried out at milton Road,Edinburgh and ihave always found your staff very helpful and courteous.Previously I dealt with this branch with rewgarg to tyre maintenance for a fleet of vans at ASDA Stores and your manager went more than the extra mile to provide first class service.It is good to see this first class serevice continues
quick service. brand name.
Rating 3.5 out of 5
Matthew
Very helpful, friendly and knowledgable staff
Puncture repair by Steven & cammy
Because the people were extremely helpful and friendly. (Milton Road, Edinburgh)
Very cheap
cammy
We always have a good service .the guys are all very helpful. They are informative . We will always go there.
Good service, quick and normally very reliable.
Freindly helpful staff. Advice with purchase. No hard pressure sales pitch, just useful information
Richard
Staff were friendly and courteous and carried out repair promptly and efficiently.
The staff were friendly and seemed to know what they were doing and talking about when they were asked to fit caravan tyres with Tyron Bands.
Good customer service & did not wait for long
VERY FAST AND EFFICIENT SERVICE AND GOOD PRICE
The staff was very helpfull and showed me a range if tyres
Reception was friendly, professional in advice and of course, extremely good value for money.
fast and efficient service
The service was quick and all staff very helpful ryan was was helpful so if you do collegue off the month I would like to recommend him .
great and friendly service
Grace
Very helpful
Quick and professional service.
excellent drop in centre and price very competitive
The members of staff where very helpful and provided me with the best tyre for the budget I had, they also provided me with a recommendation on another tyre that was balding that I was not aware of until they showed me.
Raymond
Prompt, polite service. Reasonable prices and good choice of tyres available.
Quick friendly service at a great price
Prompt serviced and attention.
Professionalism
andriy
Very friendly staff who handled my issues the same day at a good price.
Damaged a tyre and also steering tie rod on a Saturday afternoon after the New Year holiday. Expected to have to leave the car for the steering rod problem, but both fixed promptly the same day.
Polite, efficient, price (Branch: Milton Road West EH15 1LF)
Always excellent service
Leyla
Friendly & helpful staff. good pricing.
EUAN
Quick, effecient even though the car didn`t belong to me. It was a hire car and the operator took time to explain that the hire company may argue with choice of tyre although they shouldn`t as the tyre fitted was perfectly road legal.
Good service from friendly and knowledgeable staff.
Great helpful service at the branch
James Wright and Darren Beveridge are an absolute credit to National Tyres. They are not only friendly and helpful, but always happy to provide advice which is greatly appreciated.
Convenience
Very friendly staff, took time to explain the work carried out, and the reasons for it.
Darren was very helpful and have me an explanation when I asked. I also had a short time frame which he adapted to.
I always get brilliant service from Jim,Steve and the team at Milton Road West
The service I received was second to none.
I have National Tyres at Milton Road Edinburgh on several occasions and the service is always excellent Jim and the team are always courteous and always willing to help and give you good advice.
Jim at your depot at Milton road Edinburgh was very polite, courteous, and helpful. Nothing was too much trouble.
Evelyn
The guy was very helpful. It was done quick and much cheaper then quick fit.
Tyrone
Great service, friendly staff
Helpful & efficient, managed to deal with my car on a busy Saturday morning & had tyres sent over by taxi from another branch.
Jodi
REALLY GOOD FAST AND EFFICENT SERVICE
Slight hiccup to start but after that excellent service
VERY GOOD AND EFFICIENT STAFF AND SERVICE.
Excellent customer service
Very pleasant staff at Milton Road West depot in Edinburgh. Efficient service and competitive prices.
Excellent and speedy service. Friendly, knowledgeable staff
I was given the facts & not a lot of sales talk
The chap arrived on site very quickly, he wasted no time in changing the tyre over and was prefessional and friendly throughout the work.
Friendly service. Patience and competitive prices.
Marcin
excellent service and competitive prices
Service prompt and staff very helpful.
Quick service, Friendly staff, Good value.
Efficient and helpful
Helpful and friendly staff.
speed of service & price
They will give you a price up front, fit you in quickly, staff are polite etc.
EVERY THING WAS FAST SERVICE AND THEY WERE ALL FRIENDLY.
Excellent communication from enquiry through to delivery and workmanship at a competitive price
Bian
Quick prompt response
Exceptional and very quick service
Adrian
Chap who dealt with me was nothing but helpful
Price match. Good service.
Good quick polite efficient service
Quick, easy, polite service.
Price
Tahir
Professional,friendly and very good service
They are professionals, fast but the prices are a bit high and made up.
Reasonable price and quick service. Also I don't feel they're trying to rip me off by getting more work done than is required.
I was able to order the tyres I wanted online ... through tyre-shopper.co.uk ... and arrange a time and fitting location that suited me, and all for a competitive price. And it all went to plan, and I was in and out in less than an hour, so 10 out of 10 all round.
The initial-price of over £600 was 'instantly' given a "discretionary" 20% discount AND when I went to collect my heap-of-junk-that-I-should-never-have-bought [and certainly not from Evans Halshaw, who are a bunch of crooks IMHO], I received the glad tidings that some parts weren't required afterall and the bill was just £317. Excellent news!
Great service that you can trust. I'm clueless about my car and obviously so, other mechanics could easily take advantage of that but these guys are very trustworthy and friendly. They showed me the problem on my car and mentioned a couple that I hadn't noticed but we're clearly problematic even to me. They didn't overcharge for anything and the extra advice and temporary solutions were given for free with no expectation that I would pay more to fix anything else there and then. Just great friendly trustworthy service for good prices.
Scott Ritchie and his staff at Milton Road, edinburgh was extremely helpful, friendly, and polite. He also did the work the same day I dropped the car off so I was without my vehicle for a minimal length of time. Excellent service :o)
Joanne
Always accomadating and no request is ever to much trouble or effort. Always pleasant and friendly service and very competetive prices
Excellent service - quick and efficient.
Good service and prices
good service
excellent customer service approach from staff
very friendly manager, efficient and helpful!
garry
The way the staff (Scott) welcomed me into the shop front to help me with my inquires. i believe first inpressions last. and he certanlay leaves one, a good knowledge of his goods and company, and a good way of letting the customers relax, and if i remember last time i was there the other staff were just as good. (so training in liverpool does pay off)
Because of your excellent services.
prompt attention
First time I used this company and was really impressed with attitude, information and advice given
Prompt, friendly, and courteous service - prices seemed fair.
Local
good quality service and friendly staff
excellent prompt service both on the phone and at the depot
Staff professionalism, speed of service and price.
Good efficient service and reasonable price.
Price was competitive, service was great and they even reminded me about my AA discount.
Excellent customer service again!
Good value, friendliness and helpfulness.
The staff are knowledgable and friendly and go well out of their way to be helpfull
The service is second to none, I have used the same branch for the last few years and have full confidence in their honest approach. I must also say the MOT tester Jim Wright`s customer care is the best I have ever came across & he is worth of a bonus.
Professional service
Friendly staff who gave clear advice allowing me to make an informed choice.
They got the tyres I wanted next day and when I went to get them put on it only took 20 minutes great service
The Service was great and advise aswell
Excellent service
Irene
rhonda
Ease of ordering and paying online. Tyres were fitted quickly. Branch close to my home.
Winnie
I feel the attitude of the staff was refreshing in this day and age very professional and polite
Good customer service and aftercare
The attitude of the staff member that dealt with me the manager discounts given the personal service given and the clarity of the information provided
I would recommend National tyres because the staff are always friendly and helpful and always explain fully what needs done to my car
Good prompt efficient service
Mr Jason Hislen was very kind and helpful
Arkadiusz
Found another problem and remedied it quickly so I could meet other appointments that day
Good hassle free efficient service
Complete satisfaction
Professional knowledgeable and courteous staff
campbell
The staff were very helpful and I didnt have to wait long for them to put my tyres on
Fiona
michael
Superb prices and fast friendly service
The price and quality of the oil used
Friendly intelligent and well explained re work needed on car we felt that Jim was someone we could trust
Very quick and helpful
Never dissapointed with service
Jason Hislen and James Wright were the most helpful and courteous people I have dealt with recently
Speed of service cost
Very helpful excellent staff particularly Darren Beveridge
jim
Great staff and outstanding service
Good welcome and professional attitude of fitter he took care to answer my questions
Quick at doing any service and very polite
Rating 2.5 out of 5
Quite happy with service was dealt with quickly
professional, friendly and quick
Quick friendly service, and explained any repairs and adjustments done.
friendly helpfull staff
The staff were extremely friendly and kept me informed of the progress on my car.
The guys were very helpful and did everything I asked of them.
Polite and helpful and quick service
VEry good experience
Good prices and professional staff
great staff and brilliant service, specially the guy who does MOT
Anwaar
When you go in to get something done nothings a problem to them and they do it there and then
Very friendly staff explained any problems clearly fast and efficient service
Very good service handy location
Pleasant staff good location pleasant clean tidy room to wait in for car staff were busy but were still efficient and friendly
Great Service and good price
Simone
I felt i could really trust Jason Hilsen and he showed me what was wrong and why it need fixed. The price was really good too.
quick convinient and good customer service
service was quick and cheaper than others companies
Found staff very helpful in explaining faults and their remedies
Good fast friendly service
Handy easy access only 2 to 3 minutes waiting until fitter free
Good price quick service tyre in stock
On a Sunday where youre limited to what garages are open very busy and great service
charlie
Good quick service
No problems with this service
Staff were polite efficient and interractive car felt miles better afterwards
I went in and what I asked for was dealt with promptly and to my satisfaction as another garage said there was nothing wrong
mark
Polite efficient service well explained
Excellent friendly service go the extra mile to keep the customer happy the tyre accidental damage guarantee is brilliant and has saved me lots of money
Customer care quality service and cost
Fast service easily accessible online good price
Excellent customer service very helpful staff matched price of unprofessional
Good efficient and fast service
Very efficient helpful service and advice
Exceptional service did not have to wait pleasant staff good price
Fast polite service from experience workers
The staff at this branch are always very helpful