National Tyres and Autocare 12 East RoadNorthallerton DL6 1NF UK Phone: 01609 774 111
OPENING HOURS: Monday - Friday: 8.30am - 6.00pmSaturday: 8.30am - 5pm
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Tyres NORTHALLERTON | Exhausts NORTHALLERTON | Oil Change NORTHALLERTON Brakes NORTHALLERTON | Car Batteries NORTHALLERTON
Branch listing created by Mike Bourne
Branch Experience 4.8 out of 5
259 review(s) of Northallerton
Due to the car having problems on the road nearby, l pulled into National Tyres Northallerton in the hope they could check to see if l could continue to drive safely. I had lived in the area some years previously and used this garage and found them absolutely fine. On this day, I was given a genuine welcome by two members of staff, Jason and then Kyle. Jason explained that he would check and confirmed the issue. I was given the choice with no pressure to either order through them to replace the exhaust part needed or go home to a garage nearer to me. The price offered to explained and the time it would take was clear. Jason offered that l remained or returned by a particular time to take the car back. I could see from the amount of cars in the forecourt that this was a busy day, however they managed to calmly work through and include my car into their busy workload. Jason's communication was excellent and Kyle listened and both were fantastic, because of them l have recommended the garage to my local friends. Having a garage that is honest and gives clear communication without pressure is so good for women. I appreciate for men too, but myself and friends have all known garages that tell you things that were wrong with the car, say it's so serious that the work needs doing immediately and then later, discover this was not the reality. Or the issue has been overpricing. I felt Northallerton garage staff members, Jason and Kyle were transparent and gave options which enabled me to accept the work knowing it was genuinely needed.
Rating 5 out of 5
Melanie
From the initial phone call to visiting the branch and having the exhaust fitted the staff were interested in helping us source the parts that other garages and centres couldn't help us with . Above all they all have a positive can do attitude to customer service and should be congratulated.
Gordon
Excellent friendly, informative staff working in very tidy workshop. Tyres fitted very quickly.
Dudley
Extremely friendly and helpful. I got a flat tyre this morning but managed to get to the Northallerton branch. They could not fit me in initially but put air in my tyre so that I could see to my grandchildren and gave me an appointment for a couple of hours later. Very appreciated. Great service.
Yvonne
Friendly prompt service
Richard
Fitted took time stated and received text to say all was ready. Price as promised.
Rating 4.5 out of 5
glynn
Speedy service friendly staff member
Lisa
Great service and quick tyre change.
William
On the day I was booking in, the fitters were busy with no one manning the desk. I had to wait 10-15 mins before being acknowledged. Maybe need more staff/admin.
Peter
Needed a tyre at short notice and the staff managed to order it in next day which was brilliant.
Adam
Excellent staff, very helpful.
James
Staff were very friendly and very helpful Jason and Simon at Northallerton branch thank you
john
Just what I wanted, took the car in Saturday mornigng , they got on with it straight away and a friendly bunch of lads.
Steve
Found the staff very friendly and helpful
Alyn
Both Jason and simon were very efficient; helpful asnd courteous.
David
Excellent service frank honest advice which is a must for me.
Ryan
Work very good and on time 😊
Was mobile tyre fitting service
My wife took the car on and was very impressed with the staff and the professionalism
Service was fast and efficient and ready earlier than expected
Helen
I'm a driving instructor I had 10 mins before test see I had a puncture the ĺads a northallerton branch knew my predicament and dealt with it straight away and fast so that my pupil could have her test. Nothing was a problem they worked as a team both ĺads and got everything sorted asap thanks for great customer service and satisfaction
Barrie
Fast and efficient. Martin was professional and courteous.
staff very helpful as always
Gareth
Excellent, fitter Anthony Holliday handled my Diamond Cut Alloy Wheel with extreme care as though it was his own, he also double checked tyres suitability, condition of other three tyres and pressures. Couldn't have asked for better.
Mr Victor
used the mobile unit out of northallerton
peter
Desperately needed a new tyre to travel back to London and despite being really busy they squeezed me in. Thank you so much Simon McCormack
Julia
Very pleasant helpful and informative staff. Best price for chosen tyre.
Brian
Prompt and polite service
colin
service is and always has been exceptional, coupled with very competitive pricing.
Ian
Exellent, fiendly service
Michael
Helpful staff, quick service
Kristopher
Excellent service this morning at Northallerton after we called in following underinflate tyre warning light coming on
Anonymous
Fast and efficient service
Helpful staff, efficient service, car was ready when they said.
Quality of product and service received
excellent service.
ronald
Quick and friendly staff
Frank
Friendly and efficient staff
Graham
The staff Martin Murray and Anthony Holiday are exceptional and professional very courteous a credit to the branch and brand
Mark
prompt service to tyre repair
michael
Excellent service
Good service tyres fitted straight away competitive pricing
Staff first class and efficient.
Excellent, prompt, informed and friendly service in tidy reception area.
Twice I have had to go into National tyres in Northallerton not long before their closing time and the 2 lads have always been really helpful, never turned me away and stayed late to assist me.
Keith
Great customer service and prices
Front Wheel Alignment
Great service.
Friendly and efficient
Speed of service and technical knowledge
Geoffrey
prices
Fantastic service and customer care
Very happy with the service received
Immediate service. Very helpful looking at the car and explaining potential issues before diagnostics. Kind enough to put my car back in a place I could easily drive out of the garage again. Knowledgeable and personable service. Thank you.
Quick and efficient service.
quick service and polite staff
Good, quick
Rating 4 out of 5
Chris
ycellent service and good value for money
Every time I visit the staff are all exceptionally helpful. The service is quick and efficient.
Excellent prices and quality with good service
Very helpful and convenient.
Alison
Staff Professionalism Price Quality of workmanship
Good service all dealt with in a professional manner, greeted and the process was explained
GOOD SERVICE
Staff helped me search and buy properly locker
Staff were pleasant, courteous & efficient
speed of response, courtesy and efficiency
Very good service and helpful staff
Job done professionally and on time.
Paul
Staff friendly and service was good and fast.
Friendly and professional
Charles
Happy with service
C W
Being able to order online and then to choose a fitting centre and a day and an am or pm slot was excellent. The tyre price was amazing. I won't be going anywhere else now as it was so easy to use the website and order the right size tyres by just inputting the car registration. The range of tyres on offer for my car was really extensive.
Sue
Price and good customer service
Simple online booking, prompt service, reasonable pricing.
NNT
Easy ordering and good service from local branch
Helpful staff
Convenience. Good service. AA discount.
Excellent service received
Finn
very good service didn't have to wait long
neil
Price, convenience, professional service
Good service
Excellent price and quick and efficient service
Good friendly service and always trying to give the cheapest price
The staff are fiendly and try to do the best for the customer and try to make it as cheap as possible.
Professional service
impressed by the friendly professional service
speed of service location of depot
Anthony
Quick good service
Excellent service and prices. I have used Northallerton over many years with various cars and the staff and service has always been of an most excellent standard.
Speed and professionalism
Having used this branch for many years I wouldn't go anywhere else for tyres. Friendly, knowledgable staff making it easy to have confidence in their honest advice.
Staff are polite and friendly, and very honest to the customer.
I was very pleased with the service. It was convenient to order online and at a good price; the appointment booking procedure worked well and the tyres were fitted quickly and efficiently.
very welcoming, prompt service and was provided the information and help I needed
karl
Price, Service, Helpfulness of Staff.
JOHN
Convenient location.
Quick, efficient service
Barbara
Good people to deal with we use them at work aswell
Good efficient service
Stuart
Prompt and friendly
Colin
Prompt service and good advice from the staff.
good service but expensive
Godfrey
Good, prompt and efficient service
Friendly staff
Good service.
Good customer service, good workmanship
Excellent service and competitive pricing
John
Friendly helpful service and excellent prices
Dermot
good prompt service by all staff
Polite and helpful informed me of other opposition
Professional, friendly, welcoming. Given advice on the serviceability of present tyres.
Quick service
Offers bookable appointments, wide product range and keen prices plus pleasant staff
Good customer service.
Professional service, friendly
Polite staff, good price
Professional Service
Able to order online through AA rewards Good service Very efficent
first class sevice
Very friendly staff helpful to women and not patronising
Very friendly service as a women I find all the staff very helpful and not patronising at all.
Anthony and Simon at you Northallerton Branch are fantastic, i have been going to them for over three years and the service I get is superb in every way.
Quality and professionalism of service. Helpfulness of staff who are prepared to go that little bit further
Prompt efficient friendly service
Value for money with courteous service. Unlike some other well known tyre / autocare centres National tyres do not pressure into purchasing unnecessary items. Advise on advisory matters is exactly that and not forced.
Excellent service from Anthony Holliday, polite and efficient.
Andrew
Good, friendly service, good prices.
Good service and caring staff willing to give good advice.
Special offer available.
Stephen
The service was very quick.
price and friendly staff
Good Service
Convenient loaction
Very friendly and quick
Friendly, efficient service.
Very efficient, professional and timely fitting of all 4 car tyres.
Was able to book car in that morning, time I wanted was available, took length of time to do work which I was quoted.
Good service, good advice and fair pricing
Excellent service. Clean and comfortable waiting area. Clean toilets.
Value for money and excellent service
Prompt efficient service
Professional, friendly staff, availability of stock and price, cleanliness of premises whilst waiting
Trouble free and no wait
helpful staff
friendly, helpful and quick working staff
Received very good information and service at the Northallerton branch
I had to stop at Northallerton branch due to a brake failure. The two staff were very good and repaired the fault and I was on my way again within the hour. lets say I used to have the opinion that fast fit centres were out to make as much money as possible out of a customer. I will use this branch again as I travel through regularly.
Quite helpful
Leon
excellent service from very polite and knowledgeable staff
excellent value for money, fast speedy service
fiona
Efficient service
Wilf
Alan
Helpul and efficient service
Quick friendly service
Good and quick service Acceptable price Offers available are pretty alluring.
Very fast and efficient puncture repair this morning. Very pleased.
Very fast and reliable service
The staff were very helpful and very efficient.
friendly staff
robert
Quick no fuss turn around
quick easy no hassle service
andrew
always had excellent prompt service whenever and for whatever reason I have visited my local branch
roger
Very competitive pricing and good customer service
based on previous service
Convenience
Because the guys and national tyres northallerton and amazing and gave me the best service they could
excellent service and did not feel as a women that i was going to be over charged.
ann
Value
Speedy service
I have 2 cars in the household and as my husband works away i am left with the "car stuff"......I think the guys in Northallerton are great, i have worked in retail for over 25 years and going the extra mile makes all the difference. This is always provided at NORTHALLERTON, thank you !!!!
Discounted price for AA members & speed of service
Robin
Quick service and value for money
Good prices and very quick service
Price, staff service and welcoming environment
Convenience and good service.
Fast efficient service, friendly staff
Good service and location
friendly & efficient service
my job was seen to with efficency and politness
I received a very fast service, the staff were friendly and helpful, and the cost was very reasonable.
they are welcoming and friendly
I have always received a good & very friendly service.
speedy service, clear language used when talking to me
Quality of service from all staff always courteous and helpful
Helpful friendly staff speedy service
Good attitude and helpfulness of staff
Central location in Northallerton friendly staff quick response to initial phone call
Helpfulness friendly
Good service pleasant staff
Professionalism of the the staff very clean neat premises
Good service and quick service
I was attended to immediately and the new tyre fittings were done in a fraction of the time I expected them to take
great staff,great quick service
GARY
Having arrived 10 mins before closing on a sat. afternoon, with a problems with the back end of the car and needing a new tyre, half way home on a long holiday trip, your staff dignosed the problem and replaced the tyre immidiately, despite it being closing time. They both went well above and beyond in helping us on our way - and the tyre was cheap too! Very impressed and grateful.
Fast service friendly people honest advice no hard sell best price in the area after discount
Excellent service including advice no complaints
Excellent service and advice combined with good pricing
Fast efficient and courteous service
Most obliging and quick service from all the staff at Northallerton branch
Good service overall
Good value good service dealt with it before official opening
Good service overall but got the wrong oil filter so had to go back later
Customer service was excellent straight talk exactly what was required and no hidden costs
Phill
Excellent service from young man at Northallerton centre Martin Murrey
Northallerton has always been excellent staff and service is superb we have been going for many years and will continue to do so
Quick helpful and friendly service
Overall a quick professional service
Helpful good price not aggressive as Kwik Fit
Excellent service from start to finish from finding ordering tyres keeping me informed as to progress to fitting
Prompt service
Courteous service no surprises open on Sunday
Always helpful and given the total price fitted on the wheel if tyres
Excellent service through whole customer experience from help on telephone to efficient and courteous fitting of tyres and reordering the ones not in stock
Prompt friendly helpful
Honest offer good prices
The man I spoke to was very friendly and helpful and he was able to give me two new tyres straightaway Kwikfit did not have them in stock
Very good all way round
Excellent service and advice
Friendy service very flexible
Staff friendly and helpful and quick service discounts also price competitive also offered free tyre cover
Good service at a fair price
Reasonable price excellent service
Good customer service
The professionalism of staff and product availability speed of service
The service was very quick and staff were friendly and explained the work needed prices are also very reasonable
Friendly fast service price ok
Efficiency and friendly good services
Excelelnt friendly service always honest if your tyres dont need changing
P
Staff always courteous and helpful premises always clean and tidy