National Tyres and Autocare 59 Shide RoadShide, NewportIsle Of Wight PO30 1HL UK Phone: 01983 523 077
OPENING HOURS: Monday - Friday: 8.30am - 6.00pmSaturday: 8.30am - 5pmSunday: 10am-4pm
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Tyres NEWPORT (ISLE OF WIGHT) | Exhausts NEWPORT (ISLE OF WIGHT) | Oil Change NEWPORT (ISLE OF WIGHT) Brakes NEWPORT (ISLE OF WIGHT) | Car Batteries NEWPORT (ISLE OF WIGHT) | MOT NEWPORT (ISLE OF WIGHT)
Branch listing created by Mike Bourne
Branch Experience 4.8 out of 5
290 review(s) of Newport (Isle of Wight)
I arranged to book my car in for mot and an oil change and two new front tyres. I was informed about the new mot and service packages recently introduced and decided to have the service and mot. Everything was carried out as arranged and my car was ready for collection when I finished work. Always excellent service at your Newport, Isle of Wight branch which is why I use them all the time. Thank you.
Rating 5 out of 5
Simon
MoT booked online, followed by repair work. Dealt with punctually and efficiently. Helpful advice offered for further work on advisories. Pricing very reasonable.
Richard
As usual, excellent customer service. Any problems precisely explained together with a charge for fixing it. I usually have questions about work needed and the staff take time to explain. The work is usually completed quickly and so I normally wait. Have used this branch (Newport, IoW) many times and will continue to do so. The staff are always polite and helpful.
Luke
Helpful staff.
Rating 4.5 out of 5
David
It was efficient, and staff were polite and helpful.
Alan
I was towing a trailer back from a show on the Isle of Wight when my brakes had a serious issue. Luckily I broke down right by your branch in Newport. I broke down at around 11am and was on the road again by 2pm. I was so impressed by the speed and efficiency your staff showed in helping to fix my vehicle. They had parts available and actually made fixing my vehicle a priority as I had to catch a ferry back to the mainland. I can thank them enough for their kind help and attention. They made a fantastic job and I would definitely recommend them.
Steve
When served the individual was extremely matter of fact bordering on uncomfortable.
Rating 3.5 out of 5
Gary
No messing found out what was wrong and fitted shocks
Rating 4 out of 5
Pete A
Waited nearly two hours to have two tyres and a puncture repaired. Not the first time I have waited this long but it will be the last! Last time I did a review i downloaded the £10 voucher but the chap I dealt with today would not accept it although it clearly states any work over £50 on tyres. This is clearly a con. Toilets a disgrace. Coffee machine still not working.
Rating 2.5 out of 5
Anonymous
Helpful, friendly staff, satisfied with work done
Al
Polite, professional service, extremely helpful staff could not have been better. Thank you.
Raymond
walked off the street and was sorted out then and there
Good honest service
Good service and good prices.
Polite, helpful and efficient staff and a quick service.
Good service at a fair price.
Gregory
Excellent customer service
robert
Good service, friendly staff and good prices.
The staff are always friendly and professional. Go out of their way to achieve customer satisfaction.
tim
The staff at the Newport IOW branch were exceptionally friendly, helpful, informative, efficient, courteous and prompt in sorting out the problem with excessively worn brake discs. From a 'standing start' they diagnosed and fixed what had been an alarming fault within two hours. This was particularly appreciated as we were on holiday many miles from home.
Overall good experience
Great service and price.
Leigh
Kept me well informed.
Fitted me in at short notice and on a Sunday, diagnosed the problem and sorted it whilst I waited. Very pleasant and helpful service. Very reassuring
Linda
It was 4.10pm(close at 5pm)we had a flat tyre phoned up and usually you get sorry it's to late but was met with a no problem attitude. Great service and price. First time using national tyres but it certainly will not be the last.
Sharon
Good service
Valerie
Exceptional staff. Polite, friendly, and went out of their way to help me.
Service and price
daniel
Quick service, reasonable price
friendly @ efficient
paul
Good efficient service and kept well informed on progress and options.
Ray
Good prices and discounts for certain services.
Morgan
Good deals on tyres, especially with AA members' discount
Duncan
Local branch staff were excellent. Manager was extremely helpful and all the staff were polite. Manager and staff worked extremely hard and did not stop working all the time I was at the branch during my two visits. Highly recommended - Newport, Isle of Wight.
Yvonne
all ways get a good and honest service
derick
The work was started on time & completed speedily & satisfactorily.
always good value and polite staff that know what they are doing.
Lenny
Great service.
Paula
National Tyres provide an efficient and very professional service, with friendly staff who will discuss your needs and are ready to help.
Peter
very helpful and polite
jenn
Friendly and professional staff.
Efficient and friendly service.
Prompt service, helpful staff, good prices.
Friendly, efficient service.
competitive prices and good service
Helpful well-informed staff
JOHN
The ability to book appointments on line is a boon, nothing worse than holding on for a phone connection.
I can't find any fault in the service provided.
Quick professional service, but also human. Didn't try to sell me something else !
Philip
The service is quick and professional and they do a great job
Friendly, good service
I have never booked an appointment I just popped in. The boys were so quick to put a new tire on my car, I didn't have to wait long. They were kind and professional. Didn't make me feel uncomfortable. Something maybe only women can feel when they go into a very male dominated place. I them there
Excellent service
fast and friendly service with a smile
quick and curtious service and knowledge
I trust the staff to do a good job.
They're just good at what they do...
Sam
excellent service, staff put themselves out for me
good service
Always helpful and competitively priced
Excellent service nice staff
Level of quality service
Matthew
The customer service and the professionalism of the staff was outstanding.
Good service and a new accidental coverage on tyres
polite and good informative
Guys where fast, helpfull, explaned and problems and advised on 2 problems
Friendly, helpful, efficient & honest
Ian
Friendly and professional
Mark
Helpful over the 'phone beforehand. Seen straightaway at the branch. Job fitted in and completed quickly. Voucher from previous visit very welcome. Service and cost much better than local competitors.
the staff at Shide isle of wight have always been very helpful
Best prices. Helpful staff. Carry out the work while you wait.
Robert
Staff were friendly, knowledgeable and helpful.
Price of product. Actually having the product in stock. And guys where helpful and friendly
Staff were helpful, polite, honest & upfront with what needed doing. Liked the fact no work would be undertaken until we knew the cost
Friendly, polite service. Even picked car up so my wife and I didn't get wet in the rain. Been using them for many years now.
John
Staff were very helpful and knowledgeable and identified a problem that needed fixing while changing the tyres
Great bunch of friendly guys, good advise given, and price
Mike
Availability of stock, quick response if stock has to be ordered in, professional attitude of staff, quick service, competitive pricing and tidy job done.
Prompt booking in process. Good service - fair pricing on alternative brand of tyres when original choice not in stock.
Having had two Dunlop tyres fitted recently, one at Burton on Trent and one at Newport, Isle of Wight. I have been very pleased with the service at both of these branches.
The staff were very helpful and friendly and knowing I needed my car back ASAP did their best to get the work done and kept me informed. As a female customer I have been to different garages in the past and felt awkward asking question, but I came away from the branch today feeling confident in what they had done and their honesty.
Got the right service at the right price albeit a little slow.
Everyone was so kind.and helpful
Excellent customer service, Very friendly knowledgeable staff, will use again
Polite- good service. Problem sorted rapidly.
cheap, helpful but didn't call us to let us know they had finished so we were waiting longer then necessary. excellent opening hours
excellent service and very helpful staff
the man that told me i needed a new tyre as i had wall damage was very profesional and gave me advice about my other tyres i will definatly go back again.
graham
Very polite,great customer service,good value for your money and very quick
Very good
Speedy Service
The quality of advice, no nonsense service and professional customer care far exceeded expectation
Tyre purchase.
Whilst we are very satisfied with the price of the tyres, we have been disappointed with the service and the price for the wheel alignment ( not making aware of possible discount ), despite the problems with the fitting.
Patrick
Service was OK, would have been more but the guy couldn't find the locking wheel nuts and I felt the amount I paid for the tracking was expensive compared to what I have paid previously.
While you wait service is easier then booking at a normal garage, knowledgeable staff.
Friendly, fast and efficient service is always guaranteed at my local branch. They always go that bit extra and I always come away feeling that I have been given the best possible service.
Nigel
Efficient & helpful. Good advice.
excellent value for money
michael
good value for money efficient service
We have always found the staff extremely helpful and capable.we have never had any problems with any work they have done.
EXCELLENT CUSTOMER SERVICE. STAFF MEMBER CALLED BACK WHEN TYRE IN STOCK, AND FURTHER PHONE CALL WHEN I WAS UNABLE TO RESPOND DUE TO EMERGENCY FAMILY PROBLEM.
clear advice and efficient service at a good price.
Have used this branch on several occasions and have always received excellent service.
really good service
bill
They are very honest polite and give a good service
Excellent service by friendly staff at competitive prices
Timothy
Helpful and knowledgeable staff members.
Good products
Jason
friendly service.
The staff are polite and courteous especially to ladies. They also never talk down to women which is something I have suffered in the past at other garages.
Roberta
excellent service and the atmosphere, they match or better other prices, excellent all round service.
jonathan
Immediate, friendly and professional service and advice
Helpful
Very experienced and helpful
They were very helpful,speedy and very good price
Very polite service, helpful and explained everything that they were doing.
Polite, effcient service
Fast friendly and efficient service. No nonsense- just what you need!
I was there for over an hour and all the time people were coming in for tyres etc. There were plenty of staff to attend to this demand, they wre both polite and professional, and problems were attended to very quickly.
Consistent good service during the six years I have used the Newport Depot.
Have been using for years always good value,service.
IAN
You dont try to find faults where there arent any during MOT
Jarek
good prices, good work and pleasant staff
zelma
Our local service station are always very helpful and professional at all timesheet
Quick and excellent service
Staff were relativly helpful but faliled to mention the 10 day mot free re test, otherwise I would have given a mark of 10.
Price and Service
couldn't do me 2 tyres the first day I called but were very helpful the next day when I came back. suggested mid range ones as they were bogof. fitted very quickly but discovered I also needed new brakes. these were not in stock. also asked for mot but they couldn't fit me in for over a week
Good Service but had to wait awhile.
Professional, friendly, speedy service with the produce I required in stock.
Isle of Wight crew went out of their way to help. Very courtious, helpful and polite. They didn't mind explaining things to me and didn't rush me. Highly recommended!!!
good price and good service from the isle of wight staff
Terry
Superb service and great price very friendly welcome
luca
rapid, efficient service
I received excellent service and advice when I changed 2 tyres and had an MOT.
Very efficient service by all members of the team
Excellent prompt and polite service.
Good value, and friendly staff
Main reason is my wife when she uses NTS never gets baffled with sales talk,just plain and honest GOOD advice.Cracking helpfull team
Honest assesment of work needed to be done.
Adrian
Great price, speedy efficient service, courteous staff.
Brian
Good servoice, keen prices.
friendly, efficient, knowledgeable staff, great prices!!
GREAT SERVICE VERY FAST FITTING OF TYRES CANNOT FAULT
gordon
GREAT SERVICE VERY FAST EFFICIENT FITTING CANNOT FAULT
very good service , polite,well received
Polite, efficient and professional service and competitive prices
Great price, very helpful, smart appearance, courteous staff.
Good Service Reasonable Price
User friendly web site,good prices and excellent service at local branch
Parts required were in stock and was able to get job sorted straight away without having to book or wait
Fast helpful friendly service
Great service nothing too much trouble great bunch of guys
Polite and helpful manager clean smart and efficient service
Service was quick staff were courteous and efficient value for money
Price and availability and good attitude
Prompt and courteous service
Good prompt service
Very helpful efficient and polite
Staff helpful
Polite quick explained in detail problem and showed the problem clearly explaining
Very polite helpful and professional staff with a quick service
Excellent and quick service gave advice very friendly
Zoe
Prompt and polite service and good communication
Good service and quick
ALAN
Open on a Sunday
Very helpful customer service spot on
Excellent service staff very helpful
My recent service was efficient and speedy
Fantastic service Lee was brilliant he sorted my car out after working hours I cannot praise Newport National Tyres enough
Convenience
Professional friendly helpful
Excellent value and service is always given
Price
Staff very polite and efficient job completed at short notice due to split tyre on Sunday morning
Courteous reception attention to my individual needs speed and efficient service good price
Instant attention much appreciated
Ive always found your services you provide are professional and efficient
Very happy with the service I received
Very quick and efficient service
Polite and efficient service
Excellent polite service have been using your Newport branch for years
My husband recently used National Tyres and recommended them to me the staff were extremely helpful and courteous they did not overcharge and completed the job within the timescale
Price and good service
Efficient friendly service nothing was too much trouble to myself and all other customers there at the same time
I have always found the staff exceptionally helpful it is rare to find guys that are honest and want to help the customer
Friendly happy and polite service good value and prompt service
Oliver
The customer focus is excellent you are never made to feel that you are no an expert and we know what were doing and you done staff are very courteous
Great service levels competitive pricing
Polite quick service solved a problem good price
Efficient polite fast safe and helpful giving advice and useful information
Prompt efficient and courteous service
Friendly efficient advice seems balanced
Michael
Very friendly and prompt service
Friendly quick helpful honest reliable
Nice fellas good job and on time good opening hours
Helpful, friendly service
Staff were polite and helpful- I actually ordered via Tyre shopper and opted for National to fit them. The tyres had not been delivered in time for the booked AM fitting but I guess that was not Nationals fault ? The depot was quiet when I called so there was no hanging around.
Prompt and courteous service, ordered the part, came on time, fitted when promised and under the time quoted, car fixed!
The advice given isn't automatically the most expensive option. Small requests are happily dealt with. Staff don't mind explaining options open to you.
Fast and friendly service competitive prices
Quickness and politeness
Helpful cheerful staff prompt efficient service
Prompt fast courteous service price good too nothing too much trouble
Good value for money friendly and efficient staff easy access to working area for safe viewing close to home address
The service was excellent and nothing was too much bother
Excellent service polite and knowledgeable staff
Quick service friendly helpful staff
Very helpful service, fast, value for money, clean facilities
Friendly, efficient, poilite, helpful and knowledgeable staff.
Tony
Open on a sunday. Very welcoming. Nice atmosphere gnerated by staff.
Very friendly professional service very quick and very clean
Friendly and prompt service reasonable charge
Manner and service
Very helpful and very quick
Very friendly team they were at their busiest time but still had time to fix my wheels very pleased with service and price
Quick efficient service and not pressurised into purchasing more than is required
Staff were friendly helpful and efficient
Ease of access pleasant staff
Quick and efficient service thank you
Smooth online ordering and efficient service
Excellent expert service courteous efficient and friendly staff competitive pricing
Because the staff were very friendly and helpful
excellent courteous prompt service
STAFF ARE ALWAYS WILLING TO HELP AND ADVISE.
Helpful and good service
A very friendly welcome brilliant service quick and fantastic
No immediate availability of required tyre but effieicnet and prompt supply
Friendly and helpful with good advice
Great time very helpful best price good contact good workmanship
When I arrived I was seen straight away my tyres were checked and new ones fitted and the invoice produced in under half an hour
Prompt courteous service good customer care technically competent
They were polite helpful and not pushy best for price and beat ATS price
Very good service
Best service fast cheap
Work carried exactly as predicted timely and precisely
Good price efficiently
stephen
Excellent service and polite
I was treated as a valued customer not talked to patrionisingly problems were clearly explained I had previously attended an enlightening evening with the IAM
Quick service
The staff went out of their way to help me very polite and helpful
Because they completed the work very well and were helpful
Very impressed with service and also how they were handling a very difficult customer whilst I was there
Excellent and most courteous service
Good quick service friendly staff
Helpful and professional staff
pleasant staff & quick service
First class friendly service
Friendly staff knowledgeable very prompt service clean and open workshop explanation of work carried out not patrionising
Fast efficient service
Friendly helpful and prompt service informed me of online offers
The professionalism and courteousness of staff
Kathryn
Helpful service
Prompt efficient friendly service with good explanation of what they were doing
Excellent service good product knowledge friendly and helpful quick
Courteous helpful staff sense of humour
Helpful staff reasonable price good service
I have been dealing with NTS at Newport for 35 years and have always received good service