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MOT Centre National Tyres and Autocare - Newport (Isle of Wight) branch

National Tyres and Autocare Newport (Isle of Wight)

National Tyres and Autocare
59 Shide Road
Shide, Newport
Isle Of Wight
PO30 1HL UK
Phone: 01983 523 077

(Near Newport Football Ground, towards Sandown.)

OPENING HOURS:
Monday - Friday: 8.30am - 6.00pm
Saturday: 8.30am - 5pm
Sunday: 10am-4pm

Tyre Search

Phone 0800 432 0460
if you need help with your sizes

SERVICES AVAILABLE

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Branch listing created by Mike Bourne

CUSTOMER REVIEWS

Branch Experience
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4.8 out of 5

285 review(s) of Newport (Isle of Wight)

It was efficient, and staff were polite and helpful.

Rating 5 out of 5

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I was towing a trailer back from a show on the Isle of Wight when my brakes had a serious issue. Luckily I broke down right by your branch in Newport. I broke down at around 11am and was on the road again by 2pm. I was so impressed by the speed and efficiency your staff showed in helping to fix my vehicle. They had parts available and actually made fixing my vehicle a priority as I had to catch a ferry back to the mainland. I can thank them enough for their kind help and attention. They made a fantastic job and I would definitely recommend them.

Rating 5 out of 5

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When served the individual was extremely matter of fact bordering on uncomfortable.

Rating 3.5 out of 5

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No messing found out what was wrong and fitted shocks

Rating 4 out of 5

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Waited nearly two hours to have two tyres and a puncture repaired. Not the first time I have waited this long but it will be the last! Last time I did a review i downloaded the £10 voucher but the chap I dealt with today would not accept it although it clearly states any work over £50 on tyres. This is clearly a con. Toilets a disgrace. Coffee machine still not working.

Rating 2.5 out of 5

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Helpful, friendly staff, satisfied with work done

Rating 4.5 out of 5

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Polite, professional service, extremely helpful staff could not have been better. Thank you.

Rating 5 out of 5

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walked off the street and was sorted out then and there

Rating 5 out of 5

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Good honest service

Rating 5 out of 5

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Good service and good prices.

Rating 4.5 out of 5

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Polite, helpful and efficient staff and a quick service.

Rating 4.5 out of 5

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Good service at a fair price.

Rating 4 out of 5

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Excellent customer service

Rating 5 out of 5

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Good service, friendly staff and good prices.

Rating 5 out of 5

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The staff are always friendly and professional. Go out of their way to achieve customer satisfaction.

Rating 4.5 out of 5

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The staff at the Newport IOW branch were exceptionally friendly, helpful, informative, efficient, courteous and prompt in sorting out the problem with excessively worn brake discs. From a 'standing start' they diagnosed and fixed what had been an alarming fault within two hours. This was particularly appreciated as we were on holiday many miles from home.

Rating 5 out of 5

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Overall good experience

Rating 5 out of 5

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Great service and price.

Rating 5 out of 5

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Kept me well informed.

Rating 5 out of 5

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Fitted me in at short notice and on a Sunday, diagnosed the problem and sorted it whilst I waited. Very pleasant and helpful service. Very reassuring

Rating 5 out of 5

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It was 4.10pm(close at 5pm)we had a flat tyre phoned up and usually you get sorry it's to late but was met with a no problem attitude. Great service and price. First time using national tyres but it certainly will not be the last.

Rating 5 out of 5

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Good service

Rating 4 out of 5

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Exceptional staff. Polite, friendly, and went out of their way to help me.

Rating 5 out of 5

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Service and price

Rating 4.5 out of 5

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Quick service, reasonable price

Rating 4.5 out of 5

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friendly @ efficient

Rating 5 out of 5

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Good efficient service and kept well informed on progress and options.

Rating 4.5 out of 5

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Good prices and discounts for certain services.

Rating 4.5 out of 5

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Good deals on tyres, especially with AA members' discount

Rating 4 out of 5

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Local branch staff were excellent. Manager was extremely helpful and all the staff were polite. Manager and staff worked extremely hard and did not stop working all the time I was at the branch during my two visits. Highly recommended - Newport, Isle of Wight.

Rating 5 out of 5

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all ways get a good and honest service

Rating 5 out of 5

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The work was started on time & completed speedily & satisfactorily.

Rating 5 out of 5

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always good value and polite staff that know what they are doing.

Rating 4.5 out of 5

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Great service.

Rating 5 out of 5

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National Tyres provide an efficient and very professional service, with friendly staff who will discuss your needs and are ready to help.

Rating 5 out of 5

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very helpful and polite

Rating 4 out of 5

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Friendly and professional staff.

Rating 4.5 out of 5

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Efficient and friendly service.

Rating 5 out of 5

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Prompt service, helpful staff, good prices.

Rating 5 out of 5

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Friendly, efficient service.

Rating 4.5 out of 5

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competitive prices and good service

Rating 4.5 out of 5

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Helpful well-informed staff

Rating 5 out of 5

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The ability to book appointments on line is a boon, nothing worse than holding on for a phone connection.

Rating 4 out of 5

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I can't find any fault in the service provided.

Rating 5 out of 5

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Quick professional service, but also human. Didn't try to sell me something else !

Rating 4 out of 5

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The service is quick and professional and they do a great job

Rating 5 out of 5

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Friendly, good service

Rating 4 out of 5

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I have never booked an appointment I just popped in. The boys were so quick to put a new tire on my car, I didn't have to wait long. They were kind and professional. Didn't make me feel uncomfortable. Something maybe only women can feel when they go into a very male dominated place. I them there

Rating 5 out of 5

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Excellent service

Rating 5 out of 5

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fast and friendly service with a smile

Rating 5 out of 5

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quick and curtious service and knowledge

Rating 5 out of 5

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I trust the staff to do a good job.

Rating 4.5 out of 5

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They're just good at what they do...

Rating 5 out of 5

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excellent service, staff put themselves out for me

Rating 5 out of 5

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good service

Rating 5 out of 5

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Always helpful and competitively priced

Rating 5 out of 5

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Excellent service nice staff

Rating 5 out of 5

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Level of quality service

Rating 5 out of 5

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The customer service and the professionalism of the staff was outstanding.

Rating 5 out of 5

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The customer service and the professionalism of the staff was outstanding.

Rating 5 out of 5

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Good service and a new accidental coverage on tyres

Rating 5 out of 5

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polite and good informative

Rating 5 out of 5

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Guys where fast, helpfull, explaned and problems and advised on 2 problems

Rating 5 out of 5

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Friendly, helpful, efficient & honest

Rating 5 out of 5

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Friendly and professional

Rating 4 out of 5

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Helpful over the 'phone beforehand. Seen straightaway at the branch. Job fitted in and completed quickly. Voucher from previous visit very welcome. Service and cost much better than local competitors.

Rating 5 out of 5

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the staff at Shide isle of wight have always been very helpful

Rating 4.5 out of 5

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Best prices. Helpful staff. Carry out the work while you wait.

Rating 4.5 out of 5

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Staff were friendly, knowledgeable and helpful.

Rating 5 out of 5

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Price of product. Actually having the product in stock. And guys where helpful and friendly

Rating 5 out of 5

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Staff were helpful, polite, honest & upfront with what needed doing. Liked the fact no work would be undertaken until we knew the cost

Rating 4.5 out of 5

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Friendly, polite service. Even picked car up so my wife and I didn't get wet in the rain. Been using them for many years now.

Rating 5 out of 5

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Staff were very helpful and knowledgeable and identified a problem that needed fixing while changing the tyres

Rating 5 out of 5

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Great bunch of friendly guys, good advise given, and price

Rating 5 out of 5

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Availability of stock, quick response if stock has to be ordered in, professional attitude of staff, quick service, competitive pricing and tidy job done.

Rating 4.5 out of 5

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Prompt booking in process. Good service - fair pricing on alternative brand of tyres when original choice not in stock.

Rating 5 out of 5

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Having had two Dunlop tyres fitted recently, one at Burton on Trent and one at Newport, Isle of Wight. I have been very pleased with the service at both of these branches.

Rating 4.5 out of 5

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The staff were very helpful and friendly and knowing I needed my car back ASAP did their best to get the work done and kept me informed. As a female customer I have been to different garages in the past and felt awkward asking question, but I came away from the branch today feeling confident in what they had done and their honesty.

Rating 5 out of 5

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Got the right service at the right price albeit a little slow.

Rating 4 out of 5

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Everyone was so kind.and helpful

Rating 5 out of 5

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Excellent customer service, Very friendly knowledgeable staff, will use again

Rating 5 out of 5

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Polite- good service. Problem sorted rapidly.

Rating 4.5 out of 5

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cheap, helpful but didn't call us to let us know they had finished so we were waiting longer then necessary. excellent opening hours

Rating 4 out of 5

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excellent service and very helpful staff

Rating 4.5 out of 5

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the man that told me i needed a new tyre as i had wall damage was very profesional and gave me advice about my other tyres i will definatly go back again.

Rating 5 out of 5

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Very polite,great customer service,good value for your money and very quick

Rating 5 out of 5

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Very good

Rating 4.5 out of 5

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Speedy Service

Rating 5 out of 5

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The quality of advice, no nonsense service and professional customer care far exceeded expectation

Rating 5 out of 5

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Tyre purchase.

Rating 5 out of 5

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Whilst we are very satisfied with the price of the tyres, we have been disappointed with the service and the price for the wheel alignment ( not making aware of possible discount ), despite the problems with the fitting.

Rating 4 out of 5

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Service was OK, would have been more but the guy couldn't find the locking wheel nuts and I felt the amount I paid for the tracking was expensive compared to what I have paid previously.

Rating 4 out of 5

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While you wait service is easier then booking at a normal garage, knowledgeable staff.

Rating 4 out of 5

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Friendly, fast and efficient service is always guaranteed at my local branch. They always go that bit extra and I always come away feeling that I have been given the best possible service.

Rating 5 out of 5

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Efficient & helpful. Good advice.

Rating 5 out of 5

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excellent value for money

Rating 5 out of 5

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good value for money efficient service

Rating 5 out of 5

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We have always found the staff extremely helpful and capable.we have never had any problems with any work they have done.

Rating 5 out of 5

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EXCELLENT CUSTOMER SERVICE. STAFF MEMBER CALLED BACK WHEN TYRE IN STOCK, AND FURTHER PHONE CALL WHEN I WAS UNABLE TO RESPOND DUE TO EMERGENCY FAMILY PROBLEM.

Rating 5 out of 5

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clear advice and efficient service at a good price.

Rating 4.5 out of 5

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Have used this branch on several occasions and have always received excellent service.

Rating 5 out of 5

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really good service

Rating 5 out of 5

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They are very honest polite and give a good service

Rating 5 out of 5

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Excellent service by friendly staff at competitive prices

Rating 5 out of 5

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Helpful and knowledgeable staff members.

Rating 4 out of 5

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Good products

Rating 5 out of 5

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friendly service.

Rating 5 out of 5

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The staff are polite and courteous especially to ladies. They also never talk down to women which is something I have suffered in the past at other garages.

Rating 5 out of 5

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excellent service and the atmosphere, they match or better other prices, excellent all round service.

Rating 5 out of 5

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Immediate, friendly and professional service and advice

Rating 4.5 out of 5

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Helpful

Rating 4.5 out of 5

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Very experienced and helpful

Rating 4.5 out of 5

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They were very helpful,speedy and very good price

Rating 5 out of 5

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Very polite service, helpful and explained everything that they were doing.

Rating 4 out of 5

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Polite, effcient service

Rating 4 out of 5

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Fast friendly and efficient service. No nonsense- just what you need!

Rating 5 out of 5

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I was there for over an hour and all the time people were coming in for tyres etc. There were plenty of staff to attend to this demand, they wre both polite and professional, and problems were attended to very quickly.

Rating 5 out of 5

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Consistent good service during the six years I have used the Newport Depot.

Rating 5 out of 5

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Have been using for years always good value,service.

Rating 5 out of 5

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You dont try to find faults where there arent any during MOT

Rating 4 out of 5

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good prices, good work and pleasant staff

Rating 5 out of 5

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Our local service station are always very helpful and professional at all timesheet

Rating 5 out of 5

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Quick and excellent service

Rating 5 out of 5

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Staff were relativly helpful but faliled to mention the 10 day mot free re test, otherwise I would have given a mark of 10.

Rating 4.5 out of 5

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Price and Service

Rating 4.5 out of 5

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couldn't do me 2 tyres the first day I called but were very helpful the next day when I came back. suggested mid range ones as they were bogof. fitted very quickly but discovered I also needed new brakes. these were not in stock. also asked for mot but they couldn't fit me in for over a week

Rating 4 out of 5

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Good Service but had to wait awhile.

Rating 4 out of 5

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Professional, friendly, speedy service with the produce I required in stock.

Rating 5 out of 5

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Isle of Wight crew went out of their way to help. Very courtious, helpful and polite. They didn't mind explaining things to me and didn't rush me. Highly recommended!!!

Rating 4.5 out of 5

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good price and good service from the isle of wight staff

Rating 5 out of 5

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Superb service and great price very friendly welcome

Rating 5 out of 5

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rapid, efficient service

Rating 4.5 out of 5

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I received excellent service and advice when I changed 2 tyres and had an MOT.

Rating 4.5 out of 5

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Very efficient service by all members of the team

Rating 5 out of 5

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Excellent prompt and polite service.

Rating 5 out of 5

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Good value, and friendly staff

Rating 4.5 out of 5

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Main reason is my wife when she uses NTS never gets baffled with sales talk,just plain and honest GOOD advice.Cracking helpfull team

Rating 5 out of 5

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Honest assesment of work needed to be done.

Rating 4.5 out of 5

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Great price, speedy efficient service, courteous staff.

Rating 5 out of 5

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Good servoice, keen prices.

Rating 4 out of 5

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friendly, efficient, knowledgeable staff, great prices!!

Rating 4.5 out of 5

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GREAT SERVICE VERY FAST FITTING OF TYRES CANNOT FAULT

Rating 5 out of 5

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GREAT SERVICE VERY FAST EFFICIENT FITTING CANNOT FAULT

Rating 5 out of 5

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very good service , polite,well received

Rating 5 out of 5

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Polite, efficient and professional service and competitive prices

Rating 4.5 out of 5

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Great price, very helpful, smart appearance, courteous staff.

Rating 5 out of 5

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Good Service Reasonable Price

Rating 4 out of 5

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User friendly web site,good prices and excellent service at local branch

Rating 5 out of 5

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Parts required were in stock and was able to get job sorted straight away without having to book or wait

Rating 5 out of 5

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Fast helpful friendly service

Rating 5 out of 5

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Great service nothing too much trouble great bunch of guys

Rating 5 out of 5

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Polite and helpful manager clean smart and efficient service

Rating 5 out of 5

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Service was quick staff were courteous and efficient value for money

Rating 5 out of 5

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Price and availability and good attitude

Rating 4.5 out of 5

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Prompt and courteous service

Rating 5 out of 5

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Good prompt service

Rating 4.5 out of 5

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Very helpful efficient and polite

Rating 4.5 out of 5

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Staff helpful

Rating 5 out of 5

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Polite quick explained in detail problem and showed the problem clearly explaining

Rating 5 out of 5

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Very polite helpful and professional staff with a quick service

Rating 5 out of 5

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Excellent and quick service gave advice very friendly

Rating 5 out of 5

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Prompt and polite service and good communication

Rating 5 out of 5

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Good service and quick

Rating 5 out of 5

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Open on a Sunday

Rating 5 out of 5

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Very helpful customer service spot on

Rating 5 out of 5

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Excellent service staff very helpful

Rating 5 out of 5

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My recent service was efficient and speedy

Rating 4 out of 5

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Fantastic service Lee was brilliant he sorted my car out after working hours I cannot praise Newport National Tyres enough

Rating 5 out of 5

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Convenience

Rating 5 out of 5

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Professional friendly helpful

Rating 5 out of 5

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Excellent value and service is always given

Rating 5 out of 5

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Price

Rating 4.5 out of 5

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Staff very polite and efficient job completed at short notice due to split tyre on Sunday morning

Rating 5 out of 5

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Excellent customer service

Rating 4.5 out of 5

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Courteous reception attention to my individual needs speed and efficient service good price

Rating 5 out of 5

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Instant attention much appreciated

Rating 5 out of 5

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Ive always found your services you provide are professional and efficient

Rating 5 out of 5

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Very happy with the service I received

Rating 5 out of 5

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Very quick and efficient service

Rating 5 out of 5

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Polite and efficient service

Rating 5 out of 5

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Excellent polite service have been using your Newport branch for years

Rating 5 out of 5

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My husband recently used National Tyres and recommended them to me the staff were extremely helpful and courteous they did not overcharge and completed the job within the timescale

Rating 5 out of 5

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Price and good service

Rating 5 out of 5

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Efficient friendly service nothing was too much trouble to myself and all other customers there at the same time

Rating 5 out of 5

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I have always found the staff exceptionally helpful it is rare to find guys that are honest and want to help the customer

Rating 5 out of 5

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Friendly happy and polite service good value and prompt service

Rating 5 out of 5

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The customer focus is excellent you are never made to feel that you are no an expert and we know what were doing and you done staff are very courteous

Rating 5 out of 5

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Great service levels competitive pricing

Rating 5 out of 5

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Polite quick service solved a problem good price

Rating 5 out of 5

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Efficient polite fast safe and helpful giving advice and useful information

Rating 5 out of 5

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Prompt efficient and courteous service

Rating 5 out of 5

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Friendly efficient advice seems balanced

Rating 4.5 out of 5

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Very friendly and prompt service

Rating 4.5 out of 5

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Friendly quick helpful honest reliable

Rating 4 out of 5

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Nice fellas good job and on time good opening hours

Rating 4 out of 5

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Helpful, friendly service

Rating 4.5 out of 5

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Staff were polite and helpful- I actually ordered via Tyre shopper and opted for National to fit them. The tyres had not been delivered in time for the booked AM fitting but I guess that was not Nationals fault ? The depot was quiet when I called so there was no hanging around.

Rating 4.5 out of 5

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Prompt and courteous service, ordered the part, came on time, fitted when promised and under the time quoted, car fixed!

Rating 4 out of 5

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The advice given isn't automatically the most expensive option. Small requests are happily dealt with. Staff don't mind explaining options open to you.

Rating 4.5 out of 5

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Fast and friendly service competitive prices

Rating 4.5 out of 5

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Quickness and politeness

Rating 4.5 out of 5

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Helpful cheerful staff prompt efficient service

Rating 4.5 out of 5

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Prompt fast courteous service price good too nothing too much trouble

Rating 5 out of 5

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Friendly and professional

Rating 4 out of 5

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Good value for money friendly and efficient staff easy access to working area for safe viewing close to home address

Rating 5 out of 5

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The service was excellent and nothing was too much bother

Rating 5 out of 5

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Excellent service polite and knowledgeable staff

Rating 5 out of 5

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Quick service friendly helpful staff

Rating 5 out of 5

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Very helpful service, fast, value for money, clean facilities

Rating 5 out of 5

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Friendly, efficient, poilite, helpful and knowledgeable staff.

Rating 4.5 out of 5

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Open on a sunday. Very welcoming. Nice atmosphere gnerated by staff.

Rating 5 out of 5

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Very friendly professional service very quick and very clean

Rating 5 out of 5

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Friendly and prompt service reasonable charge

Rating 5 out of 5

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Manner and service

Rating 5 out of 5

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Very helpful and very quick

Rating 4 out of 5

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Very friendly team they were at their busiest time but still had time to fix my wheels very pleased with service and price

Rating 5 out of 5

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Quick efficient service and not pressurised into purchasing more than is required

Rating 4.5 out of 5

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Staff were friendly helpful and efficient

Rating 5 out of 5

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Ease of access pleasant staff

Rating 5 out of 5

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Quick and efficient service thank you

Rating 5 out of 5

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Smooth online ordering and efficient service

Rating 4.5 out of 5

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Excellent expert service courteous efficient and friendly staff competitive pricing

Rating 4.5 out of 5

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Because the staff were very friendly and helpful

Rating 5 out of 5

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excellent courteous prompt service

Rating 5 out of 5

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STAFF ARE ALWAYS WILLING TO HELP AND ADVISE.

Rating 5 out of 5

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Helpful and good service

Rating 5 out of 5

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A very friendly welcome brilliant service quick and fantastic

Rating 5 out of 5

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No immediate availability of required tyre but effieicnet and prompt supply

Rating 4.5 out of 5

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Friendly and helpful with good advice

Rating 5 out of 5

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Great time very helpful best price good contact good workmanship

Rating 5 out of 5

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When I arrived I was seen straight away my tyres were checked and new ones fitted and the invoice produced in under half an hour

Rating 5 out of 5

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Prompt courteous service good customer care technically competent

Rating 4.5 out of 5

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They were polite helpful and not pushy best for price and beat ATS price

Rating 5 out of 5

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Very good service

Rating 5 out of 5

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Best service fast cheap

Rating 5 out of 5

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Work carried exactly as predicted timely and precisely

Rating 5 out of 5

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Good price efficiently

Rating 5 out of 5

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Helpful and good service

Rating 5 out of 5

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A very friendly welcome brilliant service quick and fantastic

Rating 5 out of 5

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No immediate availability of required tyre but effieicnet and prompt supply

Rating 4.5 out of 5

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Friendly and helpful with good advice

Rating 5 out of 5

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Great time very helpful best price good contact good workmanship

Rating 5 out of 5

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When I arrived I was seen straight away my tyres were checked and new ones fitted and the invoice produced in under half an hour

Rating 5 out of 5

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Prompt courteous service good customer care technically competent

Rating 4.5 out of 5

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They were polite helpful and not pushy best for price and beat ATS price

Rating 5 out of 5

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Very good service

Rating 5 out of 5

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Best service fast cheap

Rating 5 out of 5

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Work carried exactly as predicted timely and precisely

Rating 5 out of 5

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Good price efficiently

Rating 5 out of 5

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Excellent service and polite

Rating 5 out of 5

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I was treated as a valued customer not talked to patrionisingly problems were clearly explained I had previously attended an enlightening evening with the IAM

Rating 5 out of 5

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Quick service

Rating 4 out of 5

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The staff went out of their way to help me very polite and helpful

Rating 5 out of 5

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Because they completed the work very well and were helpful

Rating 5 out of 5

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Very impressed with service and also how they were handling a very difficult customer whilst I was there

Rating 5 out of 5

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Excellent and most courteous service

Rating 5 out of 5

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Good quick service friendly staff

Rating 4 out of 5

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A very friendly welcome brilliant service quick and fantastic

Rating 5 out of 5

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Helpful and good service

Rating 5 out of 5

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Helpful and professional staff

Rating 4.5 out of 5

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pleasant staff & quick service

Rating 5 out of 5

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First class friendly service

Rating 5 out of 5

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Friendly staff knowledgeable very prompt service clean and open workshop explanation of work carried out not patrionising

Rating 4 out of 5

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Fast efficient service

Rating 5 out of 5

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Friendly helpful and prompt service informed me of online offers

Rating 5 out of 5

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The professionalism and courteousness of staff

Rating 5 out of 5

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Helpful service

Rating 5 out of 5

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Prompt efficient friendly service with good explanation of what they were doing

Rating 4.5 out of 5

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Excellent service good product knowledge friendly and helpful quick

Rating 5 out of 5

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Courteous helpful staff sense of humour

Rating 5 out of 5

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Helpful staff reasonable price good service

Rating 4.5 out of 5

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I have been dealing with NTS at Newport for 35 years and have always received good service

Rating 5 out of 5

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