National Tyres and Autocare 16 Crawley RoadLuton LU1 1HZ UK Phone: 01582 720 501
OPENING HOURS: Monday - Friday: 8.30am - 6.00pmSaturday: 8.30am - 5pm
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Branch listing created by Mike Bourne
Branch Experience 4.7 out of 5
127 review(s) of Luton
Staff were polite and professional and provided high quality of work
Rating 4 out of 5
I
Very Good service & Very polite .Not pushy Sales Person
Rating 5 out of 5
David
Booked online for a 11am appointment and was seen at 11am. Jamie kept me informed while Luke did the tyre changes. Great service and both very polite.
jeff
No waiting and the tyre I needed was in stock. Friendly staff.
Karen
Polite & professional. Luke at Luton branch is a credit to your company.
Richard
Prompt, friendly service and a good job done quickly
Ian
Quality of staff and service
Steven
Friend helpful staff who dealt with me in a quick efficient manner.
Anonymous
Got great quick service
I have used National in Luton for many years, Luke who fits the tyres is always polite, knowledgeable and courteous and the manage Khabel is always helpful and friendly.
Lee
Excellent service all round
Good staff and service
Umair
Very efficient service and I was kept informed at all times
Bernard
Friendly competent staff.
speed quality good communications
Yoon
Good customer service
Friendly and efficient staff. The tyres were fitted the next day perfectly and the price was better than elsewhere.
Asif
Excellent service on a Sunday when there was a bit of an emergency - walked to car to go to work only to discover I had a flat tyre.
Always excellent service and prices
Brian
Very kind and approachable staff. Fast, professional and honest service.
Slavomir
Fast and honest.
Magdalena
very good service
Leo
Great customer service. Great work on car
The manager who dealt with me was extremely helpful and gave me a discount.
good prices, flexible service
Exceptional service, prompt, efficient, friendly. 40 minutes from arrival to driving away with the new tyres.
James
Customer service
Rating 4.5 out of 5
Very helpful and informative staff
Prompt and quick quality service
Krisztian
They did ok but had a bit of problems
Good customer service. Helpful
Beverley
The mechanic was friendly and very helpful
As soon as I walked in the guy behind the desk was pleasent and upbeat. I produced a voucher for wheel alingmant and the guy and he was happy to take this as well. both the guy I delt with Khable Lagah and the fitter Daniel Tinston were both very pleasent and professional
Easy to book online. Time booked was honoured. They were really helpful as we have an issue with one of our tyres so they refused to do the tracking as we would be wasting money until we fixed the cam.
Tyres in stock speedy service
Luke the technician was extremely competent and professional. He had a high level of customer service skills and I met other repeat customers who said the same.
Professional, timely, very helpful
Fitter came to my house and did an excellent job. Very polite and customer focused. Gave good clear advice on the condition of tyresand when to look at renewel etc. Had courtesy calls to let me know when the fitter was expected. this was a great helpplanning my day.
Steve
The staff were very helpful and friendly. And i was very happy with the work done on my corsa for the price i paid
Melhad
Customer service and advice is excellent. I think the mechanics name is Luke who is the nicest, most helpful person i've ever had the pleasure to meet. Wish they did servicing etc as they are the only people i trust with my car. Not sure what other branches are like but my local Luton branch is the best :)
Sarah
Good customer service & quick.
Customer attentive assistance, clarity for diagnosics, friendly service
John
Quick, efficient and friendly, we're willing to give advice on other matters without pushing a sale.
Cara
The service I received from fitter Luke Ziemelis was excellent. Also Chris Brewster offered great customer service.
JASON
Very friendly and helpful. Quick service even though busy
They are local, they are open 7 days a week, and my experiece has been that any time there is a need to visit the premises, it is a quick hassle-free experience
The staff that dealt with me were helpful, polite and unusually I felt I could trust them. Having worked in the motor trade I do know that upselling stuff that isn't required quite often happens.
Very good service and advice given at a reasonable price.
alan
Brilliant service, even when short staffed. Friendly and efficient.
Polite, and friendly staff, and quick service.
Darren
Excellent service from Ryan Anderson
Pleasant staff, good work, speedy service
Professional, polite and knowledgeable
Emma
Have always trusted national tyres over other autocare companys & have been proved correct, many times.
Roy
Liked the service given
Superb value for money & quality service provided
Excellent customer service. Helpful, friendly and honest.
Very efficient service, professional friendly staff.
The staff were extremely helpful and went way beyond in terms of service, advice and were extremely polite
From blow out on roadside early morning I made one call and Mallisa the young call handler had made all the arrangements to get me back on the road and tyre ordered and replaced at a branch of my choice same day including the lads at the Luton branch doing a great job.
Good service and competitive price. Very professional staff.
Always polite and helpful
Good service
Stanley
quick service, good tyres recommended
polite reception desk, good and speedy service, extra advice given about my car when asked and will happily return to them to get my other tyres replaced at the end of the month.
Esay to do business with
Howard
Always honest and friendly.
Staff were polite and professional and were very helpful.
Cheap, good service, quick service
quick, polite service
they were very helpful
KEVIN
Ease of dealing with local branch / polite staff Price
Because that score reflects the answer to the question. The chances of my recommending anybody are not 100%
Mohammad
Professional, friendly service.
Good and quick service, no need to wait in a queue. Friendly and approachable staff that is willing to help and advise you.
joanna
Good,polite service
Great Service
Good attention to detail, quick and cheerful
peter
Everyone was very friendly and efficient, being a woman I don't really like going into garages but they all made me feel valued
I found the two guys who did my megane very professional indeed. They were quick, and I already knew I was getting a good price on my tyres.
Your Luton branch is extreamly good, the fitters there (particularly Paul Reynolds) offer an excellent customer service experience. Always very efficient, hard working, helpful, fair, attentive to customers needs and very polite. A real credit to your company compared to some of the other bracnches where I have encountered a completely different experience.
Good service, good prices, friendly staff
ready for me when I arrived
Quick efficient service
Martin
Great service
Generally service and advice very good. Always helpful.
good fast friendly service
good after sale service
Glen
They were really friendly and didn't mug me off :)
They explain what they are doing and I trust them.
My local branch gives me an estimate for a job and then the price charged is the same.
The job id done quite hastenly and very clean. Staff are good and not rasist like other places.
Staff very helpful when I arrived. They quoted a price but warned me that it may be higher depending on what they find whilst they are doing the job, but the price I paid was as they originally said. I was sure that there would be some additional costs, but there weren't. I've had no problem with the quality of their work.
you are offering a discount :)
I had no problem with staff, helpful and friendly people
Cost
barry
Staff are always polite and the advice and service is always excellent.
All good see previous comments
Convenient location. Open on Saturdays. Efficient workmanship
Bartosz
An honest assesment of the problem. Ability to solve the issue quickly. Friendly and helpful service. Good price. No hard sell to try and get you to buy other things.
Quick service, good price but most importantly the fitters customer care was great.
Professional service
Alan
Reasonable prices and friendly, efficient service.
Good price. Staff seemed genuine, fast & efficient.
Close cheap quick
Dave
Andrew was helpful and courteous and answered my queries about my car
Rodney
Convenience courtesy professional knowledge items in stock willing to price match
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