National Tyres and Autocare 95-101 Newmarket RoadCambridge CB5 8EN UK Phone: 01223 361 660
OPENING HOURS: Monday - Friday: 8.30am - 6.00pmSaturday: 8.30am - 5pm
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Tyres CAMBRIDGE | Exhausts CAMBRIDGE | Oil Change CAMBRIDGE Brakes CAMBRIDGE | Car Batteries CAMBRIDGE | MOT CAMBRIDGE
Branch listing created by Mike Bourne
Branch Experience 4.7 out of 5
230 review(s) of Cambridge
Great service, even though i was late. Tyres changed and MOT done before i got back.
Rating 5 out of 5
John
Excellent, friendly service, and good value too. I found a puncture in one of my tyres at around 1pm on 23 December. As well as mending the tyre, the branch told me that another was worn, so they replaced that and corrected the alignment, all by 4.30 on what obviously was a very busy day. Their communication by phone throughout the afternoon was first-class.
Ian
helpful staff, and quick service
Rating 4.5 out of 5
Robert
Fast efficient service
Chris
Excellent service from the staff. Always polite, helpful and friendly.
Raymond John
My experience is always excellent at my local branch of National Autocare. The technicians are always helpful, polite and carry out their duties to a high standard.
Very helpful telephone conversation regarding a new battery for a Honda Jazz...subsequent visit to buy the battery was very good...met the same person who had helped over the phone...very good personal service. The only slight difficulty was the congestion in the car park and having to wait to turn off the main road.
Andrew
Always very helpful, polite and efficient
Sue
It was good to know the performance metrics of different brands and the extra miles it gives with extra cost
Karthick
Very helpful and professional service when I was faced with an emergency!
Friendly efficient service
Mary
Very efficient and happy man
Katie
We received a good discount on our tyres. The service was excellent, the gentleman on reception was very polite and informative.
Anonymous
Yesterday, I took my Nissan Qashqai to your Cambridge branch, where I have visited a few times, over the years, for MOTs and replacement tyres. Yesterday, I visited due to a problem with my exhaust. Your colleague told me that he would investigate and report back. He called me a couple of hours later to say that it was a simple fault that took only a few minutes to sort. When I visited the garage to collect my car, your colleague Matt told me that there would be no charge as it was a very simple job. All he asked is that I remember the branch the next time my vehicle needs some work. I certainly will and I felt that this was exceptional service. Please pass on my very grateful thanks. I would heartily recommend this branch to family / friends.
Although the staff were polite, helpful and accommodating, a replacement battery was not in stock and had to be ordered. I was surprised that the branch did not have an ample supply of a range of batteries particularly at a cold time of the year when batteries are prone to fail.
Rating 4 out of 5
Standard of advice and service received
The gentleman Matt who is the Assistant Manager was so helpful I was over whelmed by his customer service.
Fast, friendly service
Very helpful and very polite. Especially Colin Brock
Good service and politeness and good timekeeping specially the young apprentice
Frendly staff and work well done
My battery gave up at 5pm the day before I urgently needed the car and after ringing around various places only to be told it was too late in the day, national tyres, Cambridge, urged me down, fitted a new battery and I was home by 6!! Fab service and only too willing to help....
Louise
very efficient
STEPHEN
Courteous staff who don't treat me like 'just a woman'. Work explained carefully. Feel confident in their abilities. Like the continuity of staff.
Lynda
Reasonable price, courteous and efficient
Michaela
Professional approach to doing business. Fast and Efficient service. Timescales adhered to.
The branch staff were extremely friendly and helpful. The work was completed in the time specified and the price was very competitive.
Smooth from online to fitting
Went to depot without an appointment, and had both front tyres changed and was back on the road within 45mins.
The service at your Cambridge Branch on Friday 07.04.2017 was excellent. I called in on spec for 2no.new tyres urgently - your branch manager , who was exceptionally helpful got the new tyres fitted quickly and di a lot of the work himself - unusual to get such good service these days, Tarco Trading Co.Ltd.
Good service
Alex
service was swift but waiting time a bit too long. Understandable, though, as the service station resembled an A&E for motor vehicles.
I have been taking my vehicles to the Cambridge branch for many years now. I always find the staff very helpful, efficient and approachable. Prices are very competitive.
Great customer service, honest, polite and knowledgeable staff. Good price too. Perminda Walia and John Hutton were particularly helpful.
Good efficient service
Penny
good service from pleasant staff.
The service is always professional, polite and available at a convenient time.
James
Fast friendly service
Very prompt professional service, at competitive rate.
Polite and friendly customer service. If they will notice anything wrong with the car they will notify you without obligation to repair it. Customer service will always try to help you the best they can.
Anastassia
Amazing service .. lovely , helpful staff & good price
Good job done quickly.
helpful approachable staff
S
Great service excellent staff
Absolutely excellent service from the staff - very customer focused and informative. Joseph Dorton and Steven Chapman served me and I couldn't fault them. First time I've used the company and they did you credit, brilliant. We will return.
Fast service and competitive prices
Staff always very helpful. Offers help financially.
Customer service - friendly and professional - not always an easy combination. Excellent excellent price
Easy to use website for booking. Competitive MOT pricing.Efficient and polite staff at branch
Peter
Professional and very competant service.
William
Excellent customer service received, and shown to all other customers who visited whilst we were waiting.
value for money
Rob
Efficient and professional. Friendly and informed staff
Theo
The work was carried out after just dropping in to get a tyre replaced with no appointment. They checked all of the tyres and gave some good advice for the near future.
Decent service, price good.
Dave
the manager beat my best quotation but more important than that guaranteed parts and fitting same day friday 5th august,when other suppliers would make me wait to monday
steve
The branch repaired my punctured tyre therefore saving me the expense of a new tyre. The branch is also just a short walk from where I work.
I was delighted with the efficient service I received from National Tyres in Cambridge. It was the first job you have done for me.
Reliable, prompt, good value
Good value. Honest people
Good staff
Oliver
Prices are very competitive. Staff are friendly and get the job done on time.
jim
Very helpful staff speedy work and good price
Efficient fast and friendly service
The tyre technician when balancing my tyre showed me that the wheel was bent. I know that I have not bent it and the car since I had it has two sets of tyres on that wheel and no one else at other tyre fitters has ever told me the wheel was bent before.
They have always done a good job and treated me with espect
anthony
1. The service is very good. 2. The staffs are trustable.
Lejun
Good prices for tyres. Also the work seems of a good standard and also the servicing facilities.
Friendly efficient service.
Richard
Good, competitive prices. Quick service.
Dean
Good service!!
Excellent, polite, friendly and swift service from Cambridge branch (think the staff member was called Steven). Did more than they had to.
Emily
Cambridge Branch was very busy when I visited to have a puncture repaired to my car tyre. I was served by Steven Chapman who was very courteous and explained that they could fit me in. I went off to do some shopping and returned in an hour and the tyre had been repaired. _ No fuss or excuses.
Excellent service on phone and in store along with good prices.
David
Kept me informed about the progress of the work. Carried out the repair of a tyre for free.
Good prices and very helpful service.
Guy
Excellent service at the right price. No quibble guarantees and always give good advise with any motoring problem.
Very good service, friendly, excellent all round
Competitive prices, friendly staff.
Alan
Excellent customer service, very clear and concise on products. Very helpful and polite.
Customer service, even tho very busy, he managed to fit us in with a smile
Fast and friendly service - on the spot tire service (20 min before close) Knowledgeable staff Staff went above and beyond to help me
Top quality service and above all they were honest about the brake pads, said they didn't need changing. It would have been so easy to say they did, even though I am a returning customer. Trust makes us return!
cheap
Friendly prompt service. Value for money.
Eddie
friendly, quick service
They took care of everything for me, I just waited in the waiting room.
Carol
Very promt and helpful service and good prices and discounts.
raymond
Colin Brock was very helpful, meticulous and polite.
Clear and professional advice when spotted an unexpected problem with brakes during a tyre change. Quick and complete rectification of issue.
Simon
Simple service, friendly staff, and value for money.
Good service at a good price.
good quick service with polite and helpful staff.
price, speed of service
professionalism and good value for money
Alessandro
efficient, approachable, cost
Efficient service and helpful friendly staff.
SARAH
Service this morning was superb. It was friendly, efficient and very speedy. This was all due to Brian Graham who did a great job. I wish all my customer experiences were like this. Thank you.
It was a very good service.
Fokion
Fantastic skills and knowledge, really helpful staff,
nick
Excellent and efficient service by freindly engineer
visited yesterday morning at around 11.30, advised that as they were busy it would take about and hour to 1 1/4 hours to do, they carreid out the work and i had my car back in 35 mins.
Good service, excellent prices and free advice
chris
The courtesy of the staff: phone-calls made to and from National this weekend were pleasant, helpful and informative. Despite being busy the 2 workers were able to fit me in and complete the job as requested.
Good, reasonably fast service at a good price
The care and attention I experienced far outweighed a similar experience I had with a nearby competitor
friendly, reasonably fast service at good price
Lutz
staff are very friendly and they listen to what i have to say
good service. quick and efficient
Reasonable price for oil change when booked online.
Pushpaj
The service was good and the workers were pleasant.
Helpful in advising and quick to take down details
good efficient service
Service was good but found 2 other tyres illegal and you wouldnt match the price you gave on ebay for another set. Consequently I had to wait another week to replace them.
Mark
Helpful, friendly staff
MATT WAS VERY HELPFUL. HE KNEW EXACTLY WHAT HE WAS DOING. WE BROKE DOWN ON THE ROUNDABOUT AND HE DID NOT HESITATE TO HELP.
Because I was satisfied with the service I received at my branch in Cambridge.
Daryll
Good friendly service
Despite a longer wait than I expected, due to a busy workload, staff were very polite, courteous & efficient
Paul
Very good deal and cust service.
tim
Our experience was perfect from start to finish. It's too early to judge the quality of workmanship.At first sight it seems very good.
Friendly, efficient service to a high standard, at a reasonable price.
Prompt cheerful service, good stock
good polite service at competitive prices
Quality
Nobody'a perfect but you came close
Trustworthy. Good prices. Pleasant environment. Good location.
Good service most of the times
fast efficient service
The centre are always helpful and friendly. I am yet to go and find the tyres I require out of stock. Fast fitting too.
despite having a am or pm confirmation still takes a couple of hours minimum
Good service but not the lowest prices
Extremely helpful, courteous and knowledgeable staff
helpful and price
Fast efficient service. Value for money.
prompt efficient service reasonable price
Quick quotation and simple negotiation. Availability, ease of booking i.e. same day service, efficiency in carry out the task.
Very helpful staff prices cheaper than other garages always do a good job with car
Good friendly helpful service staff were great
At National Tyres they listen to our concerns address the ussye during MOT and within 3 hours give us a call about completion and advise on issues that they dont offer services on
Friendly and professional service
dealt with efficiently and reasonable price
The service was quick and easy
Value for money, fast service
Louis
Prompt and good service
Helpful friendly staff with good product knowledge reasonable waiting area
Good service would have been 10 if they had phoned me when van was ready
Cost plus the service was exceptional
Went the extra mile to secure the tyres I needed
Fast efficient helpful service and good prices
Reasonable service
Efficient staff
Very helpful were more expensive than Kwik Fit however overall more professional and helpful hence they got my custom
Tyres fitted were not as ordered not told of this
Rating 3.5 out of 5
Professional service friendly staff efficient and good price
lorraine
Pleasant and efficient staff
Because I was pleased with the service and staff
Service good and staff polite
maureen
Non pushy staff will repair punctures rather than suggest must have new tyre friendly staff reliable info
Very helpful in my last visit
Always provide a good service friendly staff
The service was fast and reliable
Excellent service, on time and efficient. Excellent customer service.
Good value and efficient service
excellent service and friendly staff
Efficient friendly service good advice for best tyres for my car model
Good price and service although tyres were not there when initially stated
Customer care
Friendliness of staff opening hours
Good value pricing good service very good convenient location efficient and friendly staff
Good installation they kept to the promised time but long wait between arrival and installation I had not made appointment though
Happy with the service that I received so I would be happy to recommend to friend and family
Friendly treat women with respect
Simply because the bunch of lads are polite helpful and do it right I always tell the kids I teach (especially the girls) don't be afraid to go in they will help you out
Good friendly prompt service
Staff friendly welcoming and efficient honest estimation of time
Everybody helpful efficient and gave accurate estimation of time for wait and undertaking the job
Honest advice given fully explained what was wrong with existing tyres ad battery
Helpful
Competitive price efficient service job well done friendly and helpful
Polite service efficiency good communication
Good prices and good advice doesn't feel like they are trying to sell me the most expensive option
Very good price and professional staff
Pleased with good service and reliable friendly staff
tracey
Always friendly helpful and efficient
A Good service all round very helpful would recommend to anyone
Excellent and efficient service
Good price and quick service
gordon
Good price and helpful quick service
Excellent and friendly service informative staff
reasonable price good service
Staff always helpful and polite very speedy and give good advice
Fast efficient and polite service
Reliable provider no booking required
Good service and knowledgeable staff
Cost Of tyre competative attitude positive and courteous flexible fitted me in no loNg wait
Fair price, not too long a wait for delivery of tyre
Friendly service, sorted my problem out at short notice
Service, friendlyness and price match
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