National Tyres and Autocare
Royal Well PlaceCheltenham
01242 525 367
Monday - Friday: 8.30am - 6.00pmSaturday: 8.30am - 5pm
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Tyres CHELTENHAM |
Exhausts CHELTENHAM |
Oil Change CHELTENHAM
Brakes CHELTENHAM |
Car Batteries CHELTENHAM
Branch listing created by
out of 5
434 review(s) of
Very helpful efficient service
5 out of 5
Very helpful Manager at Cheltenham Branch - Matt Edmondson. Excellent Service all round.
Very helpful staff ,polite and efficient.
Both Matt's were professional, courteous and extremely helpful. I felt valued.
I was an unexpected customer after being brought in by an RAC man after tearing a tyre. I watched a very busy team trying to deal with every customer the best they could, in the space of 10 minutes I watched a member of staff deal with 2 very rude customers well. Although I wasn’t booked in my tyre was changed quickly despite the branch being so busy.
Had a puncture in the rear offside tyre of my Citroen Berlingo this morning, rang my local branch and although they were extremely busy and short staffed they fitted me in without question. They repaired the puncture, fitted a new Valve and even balanced the wheel for me, on top of that, they checked the air in the other 3 tyres as well. A service that was more than I expected for a simple puncture and the price was very reasonable too. Would recommend any time.
4.5 out of 5
They were absolute hero’s they even drove me to collect the tyres my car needed.
Friendly, helpful, great job done. Courteous and helpful telephone manner and customer care.
All under considerable duress, as Cheltenham National Tyres always seems to be very busy. Both Mat the branch and Mat the technician were great. Has National Tyres thought of relaxing its view on allowing staff to have the radio on in the workshop? Might it improve staff wellbeing and reduce staff turnover. Just a thought!
Person I dealt with was very patient as I explained what was needed (badly). And then the job was done speedily and cheerfully.
They understood my requirement and acted on it immediately.
Friendly and helpful staff with some good advice.
Good location to go in to the town centre whilst work on car is being done. Would use again in the future for tyres and general maintenance.
They diagnosed the problem with my car's suspension, and sorted it out the same day. Very pleased with the price too.
Unfortunately I live 100 miles away and was only visiting Cheltenham, but am hoping that all Nationals are as good as this branch.
The team came to my aid straight away because I had to get to a hospital appointment with my brother.
I was so grateful they dealt with me and I was back on the road in 40 mins!
quick and efficient service.
The guys did a great service - alas could not do the job on the Saturday due to no parts. Agreed to return when parts in branch. Called the branch to arrange parts to be fitted, all done in a couple of hours. Was advised my rear tyres will need attention which has now been done at Gloucester National Tyres.
Mr Wale and his staff are friendly, courteous, considerate and efficient, everything that a customer could hope for. It is always a pleasure to visit the branch.
I had an excellent experience from the time I phoned the Cheltenham branch- friendly and informative and I was told he needed some time to find out availability of the tyre I wanted and I was phoned back within 10 minutes. I was then contacted to let me know the tyre was in and the fitting process was very professional- well done David Wale!
I suffered a puncture so visited this branch in Cheltenham. The staff were extremely helpful and were able to fit us in at short notice despite being very busy. We went off for a coffee and on our return the tyre had been replaced. I couldn't fault the service.
very pleased with work on new exhaust fast,efficient and courteous service given i would certainly recommend national tyre.
The staff seemed to know what they were doing and to be giving me honest advice
The guy changed my tyre very quick. In addition, they also checked my brake and gave me suggestion.
Staff were polite and helpful.
I am so grateful to the Cheltenham branch who changed my tire in 45 mins at a v reasonable price in the torrential rain. What was a miserable morning was made much better by the kind and hardworking staff. Will definitely recommend
Friendly, polite staff - offering knowledge and caring service.
by 10 I am giving them 10 out of 10.
On a difficult day for me, Darius at Cheltenham made it easy to get my winter tyres fitted. He was patient and kind about explaining things twice on a bad phone line to a stressed customer! He and Kieran solved a technical problem quickly and the work was done faster than I expected. All of this helped get my car ready for hard winter driving, on a busy schedule. THANK YOU.
Always very helpful
good selection of tyres at competitive prices
excellent service good advice no pressure to purchase
Excellent service. Sound Advice with no pressure to purchase. Pleasant reception.
staff and prices and location
Polite friendly service let down a little by poor access and egress in car park
I was satisfied with the prompt service I received
4 out of 5
Darius was friendly and did a great job. He also offered valuable advice.
Friendly helpful team. Darius was very polite and helped to find me the best product, quickly and efficiently.
Fantastic service polite, professional and reasonably priced
Efficient service, competitive pricing
Prompt, polite and helpful at all times
The staff at Cheltenham were very good and considerate especially as they had been let down by the online ordering system
We are two old, 85 years, and handicapped and our grandson saw that our back tyre was badly down in pressure and told us to go immediately to your tyre firm. They were extremely busy but realized this was an emergency and gave us excellent help. They found a nail on the edge of the tyre which had to be replaced immediately. We were so please with the speed and support that we received.
Very efficient & helpful staffs...great service
Good friendly service
quick friendly service
Helpful friendly service and the ability to buy the tyres via tyre shopper, while still having them fitted locally
Very efficient service and at a fair price.
Good service and comms
Very helpful and professional
quick efficient service
Excellent service experience quick efficient and helpful
The car was ready on time ,the manager and his team.
Good courteous service
Appointment within half an hour and very friendly service.
Very helpful, well mannered chaps
Pleasant staff, reasonably priced tyres when bought through the website. Centre of town so very convenient
very good service provided
Quality of work plus friendly and efficient service.
The service by the staff was excellent. And the quote I had was cheaper than anywhere else.
Friendly and efficient
Used Cheltenham branch a few times - very impressed
Just had oil change very straight forward
Very polite prompt and friendly service and great knowledge
3.5 out of 5
Customer care + a good deal
Very helpful & friendly service with nothing too much trouble-from quote, requite to doing the job.
I was unfortunate to have a huge crack in my exhaust which was hanging off my car, I rang National tyres and autocare in Cheltenham who gave me an estimate for how much it would cost. They ordered the part for my car and booked me in for the following day and was available to collect on the evening. very quick and speedy, they were very polite, quick and efficient. It was also cheaper than what they quoted me so that's great! My car is back to normal now if not better, very pleased! :)
Staff were very friendly and helpful as soon as I entered the premises. They explained what needed to be done and actually took time to show me why the work was to be done on my car.
Polite, did what they said in terms of time, fixed my tyre rather than replaced it.
VERY PROFESSIONAL, COURTEOUS AND FRIENDLY STAFF
Willing to better quote from other local competitors.
Prompt, friendly and efficient service.
Friendly staff and excellent value tyres
I have used your company twice in the last four years and both times I have been very impressed with the staff in Cheltenham. I'm treated as a customer should be treated, not as someone met in a pub.
Good price and good service
Would have scored higher but there was a 2 hour wait.
Staff were helpful and polite, work was done to my satisfaction, pricing was competitive.
Good service, reasonable prices.
Great service and advice.
I was happy with the service I received and the price charged. I found the staff to be polite and helpful.
Value for money
Competitive price and prompt delivery of new tyre
Excellent service and advice
Professional , helpful great communicators, restablished staff I have trusted for last 10 years
Really pleased with the attitude of the staff that dealt with me. Very helpful genuine advice then efficient speedy service to back it up, extremely impressed - according to my invoice the person that dealt with me was David Wale. Well done and thanks.
Excellent service from Mark Hall at your Cheltenham centre re a knocking problem with my Honda Civic whilst visiting from North Yorkshire and was able to fix a damaged heat shield quickly which allowed me to drive safely again and continue to enjoy my weekend.
I had big problems with 2 burst tyres and damaged steering. The help and service provided by Dave Whale was first class. He obviously knew how to do his job and the manner in which he dealt with me was really friendly, helpful and informative. Brilliant bloke.
Quick workers, friendly honest staff and good prices
I was very happy with job done on my car.
Speedy and friendly service
quick friendly helpfull
Pleasant and helpful staff
Pleasant staff and quick and efficient
first class service. very helpful wth my initial enquiry on the phone. 2 tyres fitted very quickly.
Excellent team. Very knowledgeable and helpful
Quick, efficient, pleasant service, helpful, convenient.
good service.quick friendly,
Quick and efficient service. Mark was very efficient in sourcing the part quickly. The exhaust part was fitted the same day and I agreed to two front tyres as the tread was low. Thank you for advising on what was needed.
The tyres recommended have been great. Well fitted. Much better than the previous company I used.
Service and price
Good service/ local and a good price
Mark was very friendly andprovided first class customer service and diagnosed vibrations through my steering wheel as wheel balance which proved to be totally correct. I have used the Cheltenham branch before but the level of service whilst always ok is now what I call outstanding
The location in Cheltenham is very convenient.
Whenever I have a tyre problem, I call into the Cheltenham branch and they repair or replace as appropriate with a minimum of delay and at a competitive price.
I have always received an efficient service and
Friendly staff; best prices; speedy service
Quick response to my problem and received good advice.
Friendly. Efficient. Good value
Efficiency, quality and value for money.
Great service, good value, very trustwrthy
Excellent service, very friendly, professional and knowledgeable
Competitive pricing and excellent service.
Very helpful, fast and efficient
Good customer service, very helpful and informative.
Very efficient an friendly help
Online site easy to navigate.service at centre was efficentand the work was completed quickly and to my satisfaction.
nice friendly staff, good offers
Very helpful and friendly staff and a good price. Open on Saturday which was great for an emergency puncture.
Good range & advice at a good price
Good value & advice
Work carried out to my satisfaction
Always use the Cheltenham branch for all family cars and receive excellent service from friendly staff
Really good service. Had a blow out on way to work. Phoned several tyre suppliers and yours were the cheapest but the only one that did not have stock. Dave said he could get it in for 2pm and he kept me informed a couple of times of progress. Got to store and Dave was running round like a headless chicken as he was so busy but he got my tyre sorted out in really quick time as he knew I had a hundred miles to drive. Fantastic service.
Friendly and courteous service, flexible timing for my needs and competitive pricing
Very good friendly service
The guys were really helpful, friendly and sorted us out in the fastest possible time. They even opened up 10mins early to let us in as we were on a round trip from Scotland and had people waiting for us.
Very delighted with the service offered.
Polite and courteous staff, good price and advice.
Always had good service at competitive prices.
Great Price & Service on an Oil Change BUT! National could NOT beat the price of a local competitor on a pair of rear tyre's. National's price was £80.00 but I can get them from a competitor for £67.90. I do less than 2000 miles a year & don't do any motorway driving.
Courteous and efficient attention in a convenient location, good price. Have used you before and came again because I was pleased.
I received excellent service and price that matched a competitor.
staff attitude very good and helpfull
Efficient and good price. Even showed the under tray when car on ramp to explain charge for removal for oil change. Receipt comprehensive showing oil type etc used.
Staff appear knowledgeable and helpful.
Very good and quick service
good price and fastservice
FRIENDLY,EFFICIENT,PROFESSIONAL SERVICE NOT ONLY TO ME BUT TO OTHER CUSTOMERS.WORK CARRIED BY MARK HALL.
Work completed in good time, staff knowledgeable and friendly
Easy to deal with. Staff are friendly but professional and reliable
Tyreshopper giving competitive prices and good choice of tyres and the close proximity of the Cheltenham National branch to the town centre.
They phoned around to get the tyre for me asap, helpful, quick
Quick service, polite, helpful.
For a good few years now I have always experienced excellent customer service & value for money.
Local. Friendly service.
Efficient and professional service allied with reasonable prices
internet chat/help line out of hours availability-Anne was excellent. All staff at branch very helpful and knowledgeable. Very prompt call back when filter arrived and job booked in early was helpful.
New tyres on the same day.
Good service and advice.
IT was quick and easy to order, the guys at Cheltenham were very helpful when fitting my tyres too.
Very helpful staff, efficient service
Friendly speedy service.
They are always courteous and efficient, and usually quick.
pleasant, courteous, did what they advised within agreed timescale. prepared to consider and accepted a competitive price lower than that quoted at outset.
Great customer service,perfect work done on my van and no pushy sales tactics.
excellent service,good price
Good value products and competent service
pleasant staff, informative no pressure
Great tyres at great prices. The staff were very knowledgeable and extremely friendly. The waiting area was pleasant enough and warm which was very welcome. The job was carried out spot on the time they said it would so I was very pleased.
prompt, polite & efficient customer service when I had to have a new tyre fitted 2 wks ago
I receive good service at a reasonable price
Prompt, Courtious and Friendly
Good polite service
Good price and good service. Also Cheltenham branch is in a convenient location.
Good service, reasonable quote and sorted within the day.
Excellent service and the best prices
Excellent staff. Very friendly,honest and staightforward in their recommendations
friendly fast and professional service. very competative prices too. Would, and have, recommended to others.
Polite efficient service. Job well done and advice on further work offered.
Excellent friendly service that you can trust.
Good value for money
Quick, good service
They were quick, reliable, efficient and helpful.
friendly, fast efficient service
Friendly, efficient and excellent service.
friendly and efficient service
Very good service from initial enquiry through to completion. Courteous and knowledgeable staff and quality of finished article.
On two separate visits all staff were very professional and efficient.
Always helpful and knowledgeable on tyres etc and communicate current offers
The staff were polite, quick and very professional. Also a very competitive price.
Quick, efficient and cost effective service. The staff (at Cheltenham) were knowledgeable, cheerful and polite. The staff were a credit to the company.
Work was carried out quickly and efficiently
good customer service. website was easy to compare tyres in terms of energy efficiency etc. (e.g. in comparison to halfords website)
Great service - always friendly and helpful (especially david wale), great price for tyres - cant find them cheaper elsewhere!
Friendly, helpful, efficient service
Prompt and efficient usually
GOOD SERVICE, HELPFUL STAFF ANDGOOD PRICES
courtesy and efficiency
Very prompt, courteous and efficient service
staff are polite, helpful and fair. prices are competitive.
Efficient service at a 'value for money' price.
Quality and speed of service
Excellent service, Dave Wales was always polite on both the phone and in person.
A very good prompt service, and very competitive prices with helpful staff.
Good price with friendly and efficient service.
I always receive excellent, courteous customer service from all the staff & along with good prices, I feel happy to recommend the company.
Excellent service from my local depot.
Good service, located close to town centre so I can shop while I wait and had the tyres I wanted
Always excellent service and good value.
Unfortunately on my previous visit I forgot to get a damage guarantee for my tyres, and sustained irreparable sidewall damage in one tyre 3 days later.
Always excellent service and good value.
Price and customer service
What a pleasure to actually receive great customer service, they were efficient and courteous, would definitely recommend!
Fantastic service from the brilliant staff at Cheltenham (Dave and Graham). Friendly, helpful, efficient and excellent at their job.
I was pleased with the whole service provided.
I was supplied what I had asked for, there was no attempt to 'stitch' me up with anything else.
Fast & efficient service
I have used this branch a number of times in the past and I have felt that the service was good, the products were of high quality and I trust them to do a good & safe work
Good prompt and helpful service
work required was carried out and in a timely manner.
Excellent staff and quality of work
great knowledgeable and helpful service
Efficient quick and friendly
Good effective service
Best customer service ever. Cheltenham branch is so customer focused I will always use them in future. And will highly recommend them to all my freinds.
Excellent service, pleasant salesmen who were extremely helpful. Product purchased appears to be of very good quality.
good service and very reasonable prices
You are the only company to get the tracking right compared to several attempts by various competitors.
Good range of tyres and prices, fast efficient service with excellent advice from staff.
Great service, the staff member I dealt with was very helpful and pointed out aspects/tyre wear I would not have know about!
Clear info on the subject I asked about (Tyre puncture repairs)
I was impressed by the website. I was very impressed by the depot and their service. Dave on reception was very customer orientated and certainly very knowledgeable about the products. When I asked him to explain why tyres were now made with complex patterns he could explain to me in layman terms what it was all about. I was very impressed and will certainly be recommending National to all my friends and family. Of course the buy one get one free was also a very positive reason for choosing National Tyres.
The helpful and quality service provided by David Wale and his colleagues. The response was quich and efficient.
Excellent Website, including payment by PayPal; staff very professional, friendly & pleasant; correct tyre supplied (VW couldn't source it even though it was an original fitment on my VW Polo!)
Quick friendly efficient
Excellent overall service
convenience, speed and pleasant people
Good service and price
Excellent service; friendly and efficient
Parts for the work on my car were seized, job took longer than expected yet original quote was still honoured. Good advice regarding advisories, no pressure sales for future work that needs doing.
Friendly, polite staff, quick service.
Good advice on getting best financial deal
Don't try to sell you something you don't need e.g tracking
good price and quick service, but had to call in several times before ramp was free to do tracking while I waited.
Good value, good service
I have been using the Cheltenham branch now for a few years. If tyres do not need replacing, they tell me & advise me when I should next check. I trust them.
Professional, friendly service, good on price and rewarding loyalty
Very polite and professional service
Helpful, courteous staff.
The guys that run it seem very knowledgeable and can always fit my car in for a job. Competitive pricing is good too!
I WAS GIVEN A PROMPT , EFFICIENT SERVICE WITH A COURTEOUS PROFESSIONAL APPROACH, FROM THE TIME OF ORDERING THE TYRE TO ITS FITTING ,PLUS TRACKING AND BALANCING.
Friendly, helpfull honest and free parking while we went shopping
Customer care by staff. The mechanic went out of his way to help me, even walking to my car a couple of streets away and jump starting my car when the battery died! I would really like to recommend Matthew Edmonson.
Excellent and friendly service, fitted me in at short notice. Advised me of future problems that may need attention. Very happy.
David and Leon where fantastic.
staff communication very good. good prices.
In an urgent situation they were professional and friendly and fixed my tyre as quickly as possible
Good price, Good service.
Discount for local staff (CLC in this case). Convenient location.
Friendly, professional service; accurate diagnosis of problem(s), clear explanation of what work was required and very competitively priced
Very helpful professional service competitive pricing
Good value for money good location friendly professional staff
Quick friendly accommodating
Excellent service every time
Excellent service obliging staff quick turnaround
Very good service
Continual excellent service and prices
Good explanation of what is wrong helpful did their best to fix same day good results reasonable price
Good service and very helpful at head office when I queried price of exhaust system which turned out to be to my benefit with subsequent refund
Very professional and friendly service good value for money
Good prompt service
Excellent service at Cheltenham staff were first rate and thorough carried out work promptly and efficiently
Friendly efficient staff who know their trade park and return service means you can go into town rather than just waiting
Efficient service quick with no surprises when car was picked up
Very friendly and efficient
Friendly helpful good prices reliable
Staff could perhaps walk around customers cars to see and agree any damage to the vehicle before they take the vehicle into the depot mine had a scratch on it that was not there when I left it but I did not day anything
Prompt professional service
Friendly staff polite and professional
Really friendly, helpful service from guys who know their stuff and don't patronise. They seem to go that extra mile as standard which is really appreciated in today's society.
Great customer satisfaction
Friendly fast efficient service
Friendly helpful and courteous staff prompt telephone and counter service tyreshopper link
Same story everytime I visit National professional staff quality of service excellent value for money the tyre guarantee is well worthwhile
All the staff are helpful and friendly
Always friendly and professional service Dave is excellent pricing competitive jobs always completed properly
Fast quality service good value for money
Efficient service, excellent vehicle assessment scheme, friendly staff.
The staff were helpful ; friendly the work was carried out promptly and other information provided about the tyres was also very useful.
Competitive price and no fuss booking procedure.
Very helpful and professional service
Jobs carried out professionally and timely
Quick service sound advice
Price and service
Quality reliability and professionalism in every aspect of the service every visit
Identified problem and repaired topped up oil from oil change
Quick to answer call and quote replaced tyre and fitted within an hour friendly manager no pressure for additional purchases although offered advice
Quick efficient service
I have always had prompt and professional service - this time was no exception.
Good reliable and friendly service.
The staff has been outstanding. Very friendly and helpful. Certainly will come back
Good courtieous service
Efficient Service and Friendly staff
Very helpful customer service very competitive prices
Good fast service convenient location
I have confidence that whenever I come to National Tyres that I will get an efficient reliable and quality service
Excellent service and friendly staff
Quick efficient service and advice
Quality of service competitive pricing
Knowledge of product no hidden costs remember me from repeat business
Helpful advice professional and polite reception no wait car ready when advised
Price service and location
Speed of service and cost
Price paid good job done friendly and polite staff far better than the stressed miserable staff at KF
I know the staff and trust them on quality and price
I find the staff friendly polite and their workmanship very good
Efficient service helpful discount
Friendly and helpful staff good prices and handy location
Excellent service from staff although busy they were happy to explain how things worked and problems that could occur
Service by staff and location
The service I received from Mark was nothing short of excellent please make an example of his fantastic service skills
Good service good value
Friendly and helpful staff good prices quick service
Always very helpful and explain what has gone wrong
Phoned and got a competitive quote straight away over the phone dropped car off and went shopping in town both tyres replaced within the hour as stated on drop off invoice fully explained all by Dave
Helpful staff quick turnaround competitive prices
Notified me of problem I didn't know existed
Excellent price did not attempt to overcharge
Friendly efficient service good prices
Very helpful staff showed me the problem areas on my car explained problems well fast service and good price
Price and service and convenience
Courtesy attention to detail advice given ethics customer service
Friendly staff excellent service kept informed of what is happening regarding work being carried out
Quality of advice service and prepared to negotiate on price
Very helpful good price quick service
Friendly professional service with constructive advice at a very competitive price
Good professional customer service
Very friendly quick service and problem was rectified
Friendly courteous job done to my satisfaction price was ok
Friendly helpful very pleasant
Staff and price
Pleased with quick service polite and explained the problems with the car competitive prices
The service provided was excellent the chap who served us was very efficient and pleasantly polite he deserves praise and promotion
Staff were very helpful and timely they also pointed out a tyre which was part worn
Friendly staff you can trust to do a good job
The staff went out of their way to help they made my wife and me feel very welcome and they did not patrionise
Efficient service advised of problems notified and estimates given no pressure to get work done
Friendly service prices good value for money
Attentive helpful staff competitive price
Very good service and first class staff
Service professional manner
Considerable experience of quality service and workmanship
Speedy professional service
Friendly service knowledgeable service efficient waited a short time only excellent value for money
Regularly use you always friendly and reliable
Excellent service good advice good price
Location speed of service
Good price good service car ready on time
The usual very high standard I have had from Mark Claridge and his team for some time now
Professionalism excellent helpful attitude towards the customer willigness to please with a prompt and efficient service
Prompt appointment good advice/cheerful ready early
Had good service
Drive in service no appointment needed open on Good Friday parts ordered and fitted the same day
Realistic assessment of when a tyre needs changing friendly efficient service
Great value excellent service helpful staff
Great service and prices
They gave me the best possible price worked hard and fast and explain everything
Very good customer service and friendly staff I dont have standard tyres and they get them very quickly
Good price and service local centre
Polite efficient service
Very quick good job knowledge good advice
The staff helpful and cutomer friendly
Good value and service
Friendly courteous staff not only to me but to other customers also
Good price and polite and efficient service
Professionalism and value for money every visit
Very efficient service , staff very friendly and helpful
Excelelnt friendly service carried out efficiently and within the quoted timescale
Very friendly and good service
Good service good price
Price and good service
Courteous staff very helpful in dealing with customers both on site and on the phone
Recommended to me and price was the best
A genuinely helpful and professional service at the branch
efficient and prompt service
Courteous and professional staff
Competative pricing convenient location
Quick and easy to order online friendly service advice given
Great customer service great help good laugh aswell
Staff are very polite and helpful, making useful suggestens based on customer needs
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