National Tyres and Autocare
01271 329 845
Monday - Friday: 8.30am - 6.00pmSaturday: 8.30am - 5pm
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Tyres BARNSTAPLE |
Exhausts BARNSTAPLE |
Oil Change BARNSTAPLE
Brakes BARNSTAPLE |
Car Batteries BARNSTAPLE |
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out of 5
307 review(s) of
I was recommended the Barnstaple Branch by a Mr. Steve Clarke who works for National Tyres and Autocare just over a year ago and had my car MoT'd and serviced there. They spotted a fault in the front offside tyre which was not visible because it was on the inside wall of the tyre. So when I changed my car I felt confident that I was in safe hands and knew that I would not be ripped off and the costs would be fair, This proved to be the case.
5 out of 5
Excellent service from all the staff.
3.5 out of 5
Very quick, friendly and professional experience
Good helpful honest service.
Helpful! Efficient! Knowledgeable! An excellent service. The manager was just brilliant. Thank you National Tyres - yet again.
Very polite staff and helpful. Got my exhaust done which was blowing , they managed to sort it and replace it and now it’s running a bit more quieter now thanks a lot guys😁
4 out of 5
Friendly staff. Quick service. Please pass thanks to Sunday staff at Barnstable.
Friendly and professional service.
Excellent, polite well informed staff (Ian). Informed me of the AA membership discount. Advised me that I may need to wait for 90 mins for the tyre change but in fact it was finished before my return.
Can't recommend this branch and the manager I dealt with (Jack Walsh I think) more highly.
Very helpful, straightforward and replaced 3 tyres same day, even gave me a lift back when I had to leave the car. Reasonable prices. I have previously used ATS but will be using this branch of National from now on, much better service.
All staff very polite and obliging. Excellent customer service, very knowledgeable. Made the experience hassle free!
When I visit the branch, I feel assured when your technicians have looked / dealt with my car.
They are always polite to me. I don't go anywhere else for my tyres. Thank you.
The team fitted my wheel tracking in at short notice. When I collected my car, they had also checked my tyre pressure and reset the warning light. brilliant service, above and beyond expectations.
4.5 out of 5
Went to book online but couldn’t get in until Monday so called the branch to see if they could help and the guy who answered the phone Jason was very helpful and accommodating and put two of the tyres aside for me to come in within a couple of hours from my phone call.
Very prompt service and competitive prices.
I would like to thank all the staff I have met at your Barnstaple branch over the last few days for their help, advice and patience.
I booked an appointment on Thursday 16th August for today, 18th August, with Jason, the manager because the sign "Brake wear Visit workshop" came up on the dash board of my Mercedes- Benz Viano campervan,. Today Alan (assistant manager), Martin and Ricky checked all the brake pads and found that they did not need replacing - yet the warning light remained on. Martin replaced two of the sensors but the warning light still remained on. He then spent a lot of time trying, unsuccessfully, to cancel the warning light . He concluded that despite the pads being fine there must be a fault in the warning light system. There was no charge for all their time and the new sensors. Later today I bumped into Jason and his family in Tescos in Barbstaple (today us his day off) - he took the tine to stop and ask me what had happened this morning.
Excellent customer relations by all your staff.
Rang with less than an hour before closing on a Saturday, and said they could fit new tyres. Which was done and also got tracking done and bulbs replaced. The service I received from this branch was exemplary! The whole experience was very pleasant and professional! Great team working with customer service in mind
Quick and very accommodating
Jason was very helpful and was able to get my two new tyres fitted for me on the same day I called up, on a Saturday bank holiday weekend when no other garage was picking up!
Jason and Lee were both polite and helpful. Due to snow I was unable to attend the branch at my appointed time but this was not seen as a problem by the Barnstable staff. Excellent service.
I phoned and spoke to Jason about getting some MOT advisory work completed.Dropped the car in, collected a couple pf hours later, work done.
2 tyres replaced, remedial work/inspection of brakes ( turned out to need cleaning rather than disc/pad replacement) so cost in time and cash was not as bad as I had feared.
Great service as needed a tyre replaced immediately
Polite and effective service
As always the staff at National in Barnstaple (Lee and Jason) were polite, professional and courteous. They are a credit to National.
Can you please pass on my thanks
On this occasion I dealt with the assistant manager lee Hadley he was polite helpful and did the job no problem I was very satisfied with the service they provided
Really helpful and speedy.
I have received very good, sensible advice from Lee and Jason (Barnstaple branch) on the two occasions I have visited their branch (8th September 2017 and 1st December 2017) to buy new tyres.
Two invoices :
Quick, friendly and good price.
Great customer skills and prompt service
Always good service. Detailed information
I was really happy with the service I received and the helpful service by the staff.
Convenient branch, good price, helpful staff
I have always been treated as a VIP Customer. Professional friendly and helpful service Always. On this occasion booked on line followed by a phone call to Jason as I needed my car back by 09.45 to get to the hospital. Jason advised no problem, he would not be in but would leave a message for Lee. On the day I arrived at circa 08.15am and at 08.20am Lee approached me, booked the car in and immediately arranged for it to be taken into the service area. Richard the new area manager was in and as I recognised him he came over for a quick chat. Circa 09.10am Alan who was working on my car came over to explain and clarify a couple of points and by 09.20am I was driving out. A Great Big Thank You to Richard, Jason, Lee and Allan. 5 Star all the way. What a pleasure to do business with you guys.
Good price and friendly service.
First class service and very friendly
Excellent service and support from Jason Wonnacott and Alan Isaac (also good telephone help from Jason Wonnacott and Lee but I don't know his surname)
Good service friendly staff
Easy to book and staff always helpful.
Never had any problems
Good service , fair prices , staff well trained and understanding , honest assessment of repairs .
Very polite & very helpful & efficient.
Excellent service. Friendly staff - highly professional and courteous.
Good service and value
Convenience, price and service.
Professional, efficient, friendly service
The 2 tyres have performed well and I am thinking of buying 2 more
professional service and good location
very busy so had to wait i hour
Easy way - to book and pay for an MOT, online. Also good price for MOT. Efficient when visiting, - drop off keys, and return an hour later to find all done. There is a short delay whilst the staff member types all the details of MOT onto the computer, which does take a few minutes; this did not matter to me but I can imagine some people thinking that part of the process could be quicker. Driver seat was covered with plastic to protect it so that is good. Staff were professional and friendly, - good attitude.
Good customer service
Competitive prices and helpful staff
fast effisiant service only needed the car for a couple of hours not all day like others (kwik fit).
The staff today were exceptionally helpful, and assisted me straight away when I came in with a problem that needed fixing there and then. It is often uncomfortable as a woman alone in these situations, so I was especially appreciative of their help.
Excellent service and value for money
Very pleasant staff,very helpful,know their trade,good advise
3 out of 5
Kevin & his team are really nice & go out of their way to help
staff and manager Mr K ROUS fantastic recommending all friends to use and see them well done
Great friendly service
Friendly, prompt service and very good prices
prompt service and good attitude of staff
Good service, good price, quick and easy
Service and speed
Good service and polite
Prompt efficient service and sound advice
Helpful advice on the choice of tyres
Staff's politeness, sense of humour and helpfulness.
Very prompt service and convenient location
good swift service
Friendly and helpful service
Friendly staff polite and knowledgable.
Great customer service and competitive pricing.
Competitive pricing. Good staff who are always happy to help without pushy sales tactics.
Great one to one service from staff
Very high customer service and good prices
pleased with the service and feel competitive price.
Fast service and value for money.
Good friendly and efficient service.
Staff were very good and advised me on the condition of the other tyres
A good price coupled with a professional job
I have dealt with my Barnstaple branch for many years. I have always received outstanding service, particularly from the manager, Mr Rous. Because my wife and I are always made to feel special, I would have absolutely no hesitatiion in recommending the branch to friends and family, which I have done on numerous ocassions.
Friendly efficient service. good price.
Great friendly service at very reasonable prices
Fast friendly service received when passing through Barnstaple,Devon. Just a puncture repair, but a quick decision on repair or replace, and I was on my way to Northumberland.
Service and price
Excellent friendly, speedy service for new brake discs and pads ??????
It was only an oil and filter change, but it was dealt with promptly and efficiently, and in a friendly manner.
I found the guys at the store very helpful and understanding. I also appreciate the honesty demonstrated.
Trust. Relaxed. Value
Friendly professional advice
The staff are normally very helpful and act in a professional manner.
Quick and helpful
Excellent customer service, friendly and helpful staff, very competitive prices and special offers.
Friendly, polite and efficient service.
Freiendly, cheap price.
competitive prices and good tie up with aa
Friendly helpful good service
Friendly helpful service, tyres in stock and fitted within time frame stated.
Because of their friendly service and prices
Great service and price. Very speedy too.
Very efficient and polite.
VERY EFFICIENT AND QUICK SERVICE.
local and easy to get to.Close to town centre.Pleasant and helpful staff.
Manager very helpful and really good communication.
very pleasant staff
excellent service. quick to book in, and helpful staff
clear pricing structure. Friendly and helpful staff. Lots of good deals and offers
Very good service friendly and professional
good service, good prices
Excellent customer service
staff very helpful on the phone and in person. I thought the price was very good also the fitting of the tyre was done as soon as I got there and it only took 20 minutes.
Price of MOT
Ease of using garage (able to walk in town)
Speed of MOT
Prompt booking of MOT (able to fit me in quick)
Explanations given after MOT
Contacted me by phone when MOT complete even though they had given me an estimated time
Good value.Prompt speedy service.Staff know what they doing.Offers,money back.
Good friendly service
Quick service and helpful staff
Manager at barnstaple always gives me fair advice on my car without pushing things I don.t need and I will continue to use this garage as long as him and is staff give this very good service
Staff and service always very good
good professional service, competitive price.
Friendly staff, fast and good service, very pleased.
GOOD SERVICE, GOOD PRICE
I'm happy with the level of service I received :)
Availability, ease of access, speed of service.
Staff at Barnstaple depot are friendly fast and efficient.Kevin the manager is very helpful and his customer care is excellent.
I was impressed with the service
Quick, cheap, friendly
Great customer service
Fast and fantastic customer service
Price and service
Friendly, prompt service. Good prices. Tyres in stock.
Price and availability. Excellent customer service
Efficient friendly service and work carried out in a timely manner.
service, opening hours and convenient location
Really helpful staff
Great value for money, courteous service, discount vouchers sent on a regular basis
Good price and friendly staff
Courtesy and quality of service for last MOT
friendly and honest staff
Quick and efficient and easy parking.
Because of the unexpected quality of service given and the relevent price charged for the total service.
Friendly, professional, efficient
Good know manager has changed
The server and price wad great
good all round customer service
Fast efficient and friendly service.
quick and discount
Polite and efficient.
was fast service and easy to book.
Also received feedback on the car with a free safety inspection
Excellent speedy friendly service.
Attention to quality, courteousness.
Friendly, good price. Fast service.
Good technical service. But no customer facilities whilst waiting.
£30 guarantee charge added without asking me or explaining what it was for/benefits.
Over 4 previous full sets of tyres, staff have always been extremely helpful and efficient. Prices/tyre performance has been good.
Good value for money - tyres on buy one get one free!
Phoned up at 8.45am on a Saturday told to bring car in right away as they had a slot to do an mot. Arrived at 9.00am did some shopping and in an hour car had passed its mot. All this for half price!! Very happy.
Staff always prompt, courteous and pleasant. I feel valued as a customer.
Very professional and friendly staff, fast, efficient, service, smart price to
Fast service and very friendly thanks
Excellent prompt service nad competetive prices
I've used Barnstaple several times over the past 2 or 3 years, usually mid-week as Saturdays are not good for me. The people there listen to and answer my questions; they explain; they are polite; the place is clean and tidy.
The central location is good with space for waiting and finished vehicles.
Your phone system is good - calls to a national number are routed to the local branch.
I had a complaint about a tyre over a year ago and had to keep chasing for several months to get a definitive answer via National from the manufacturer - hence an 8 rather than 9.
Very friendly staff
Because of the fast, friendly service I received.
At this branch, staff were Professionable, Brownhills should take a look!
Because they Are really good at thier work and do thier job really well and affordable prices aswell!
Good service and good price
Very helpful no nonsense approach and a good sense of hunour. I felt like i could trust what he was telling me.
Price with vouchers
helpful staff, prompt service. Good value for money. Really impressed
went for a coffee car was ready and waiting when i came back
Friendly staff, excellent service.
prompt and courteous service each time I visit.
Having had tyres and front brakes renewed 12 months ago, I found I was getting braking problems. Thought it was possibly a warped disc. Phoned Barnstaple depot, arranged to take car in at short notice. Full check was made and problem with rear pads/disc was found, problems which could not be seen until units were disassembled - very good work, quick result.
wherever I have been nationally, I have found the same high standards of service from all staff.
National Tyres are good for value.
vakue for money
Fast quality service
Quality of service
They were very helpfull,did a good job,and very quick.
Chap was helpful, honest, open very early, not patronising, good choice in stock, competitive price
The staff a really nice and get on with the job
GOOD CUSTOMER SERVICE
the way that i was treated from phone quote to fitting
Quick efficient and friendly service
Good service, good advice. Good value tyres.
staff were very helpful and informative and helped me with choosing the correct tyre
Mark Pound in your Barnstaple Branch was very helpfull with a price match on Kwick Fit and on Tracking,Matthew Bryce fitted the Tyres and Balanced the wheels and did the tracking about the best I have had in over 22 years of driving.
Very very helpful Mark Pounds and his team pulled out all the stops to help us the final bill will extremely reasonable
Helpfulness of Mr Pounds and price of the tyres
Friendly and professional attitude
Mark was very polite and very helpful
Good all round service to find tyres cost and delivery phone when in stock
Helpful advice given and choice of product at reasonable price
Polite helpful service I chose to go to Mark the manager in Barnstaple town centre because of his and his staffs excellent manner this was despite National being unable to meet the price offered by Bathwick who were cheaper
Good price and excellent customer service
Products price service
Good price many branches all inclusive price for tyres fitting previous favourable experience
I have had all my tyres replaced, my exhaust system replaced and now my battery replaced. I have an old car, 22 years old, and the service and courtesy I have received have been exemplary. I find your staff helpful, knowledgeable and honest. I would certainly recommend National wholeheartedly, safe in the knowledge that anyone who visits would find the same result as I have.
Excelant service and product knowledge
couldn't have been more helpful both at original enquiry and when car taken in for fitting new tyres
Great service overall
Helpful courteous and friendly staff
Customer service friendly staff
Very helpful and honest accurate quotation
Quick friendly service good advice given only shop open on Sunday
Very helpful friendly prompt staff work was carried out quickly and useful advise given all staff were great
Because the staff were wonderful
The welcome the attention to detail customer care speedy professional informed service
Service was prompt and was kept informed at all times
Great service as usual have recommended to all my friends and family
Very helpful quick service knowledgeable price
Helpfulness courtesy and price match
Superb communication and expert advice
Helpful speedy service
Customer service value for money efficiency
Pleasant helpful staff great service would not go anywhere else
Pleasant knowledgeable staff availability of required tyres speedy service and good price
Satisfaction with the general efficiency of the service on a freezing cold day
Good service good prices helpful staff staff who are keen to sell you tyres rather than you buy tyres
Staff were knowledgeable helpful and courteous
Friendly helpful fast
First class service at a competitive price
Very friendly helpful and excellent service will definitely be back
Great service prompt open on Sundays good price
Very pleasant manager and staff and keen tyre prices
Good service when drove in on off chance
Efficient and helpfulness shown by staff
Friendly relaxed service felt under no pressure
Very good service and quality of the finish helpful staff
Quick efficient service
Although they were busy they gave us a time slot they waited for us to return before startign job they were pragmatic regarding changing of tyre plus good discount given
Very good service and good price
I could not fault the friendliness of the staff advice given and a genuine desire to help shown by the staff very satisfactory
Very good efficient service making me wish to return
As a first time customer was very impressed
Very good service
Clear answers on telephone good price and excellent service within branch
Excellent customer service from Darren Saunders very friendly and helpful
Excellent service from the manager Darren Saunders who along with his staff James Miller fitted my tyres at short notice many thanks
Staff very helpful could not have made me more welcome 10/10
Price and service from staff
Excellent price good quality of service speedy service friendly helpful staff
Good prices/quick service
Good pricing courteous informative and efficient service
Competitive prices speed of service convenience of location efficiency of staff
Manger informative on problens and car maintanence
Friendly helpful service
Excellent service friendly and very professional
Helpful friendly staff
Friendly and helpful, knowledgeable and efficient
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