National Tyres and Autocare
9 Harbour RoadLongman WestInverness
01463 233 834
Monday - Friday: 8.30am - 6.00pmSaturday: 8.30am - 5pm
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Tyres INVERNESS |
Exhausts INVERNESS |
Oil Change INVERNESS
Brakes INVERNESS |
Car Batteries INVERNESS
Branch listing created by
out of 5
179 review(s) of
Customer service was at this very top level.
5 out of 5
PROMPTLY DEALT WITH BY FRIENDLY STAFF
2 tyres fitted and away within 30mins of arriving at store. You can not argue with that type of service. Jamie and Kyle were nothing but polite and professional and changed my tyres around to replace the ones with least tread.
Excellent experience. Quick, efficient and service second to none - Jamie in particular was great.
First class service
Really good customer service. Very helpful, knowledgeable staff. Really happy.
Jamie and boys made the experience very good. Efficient and professional
Jamie and his team were very friendly and accommodating when I turned up this afternoon to get my two new tyres fitted to my car I had purchased online. My car was taken in straight away despite not having a reservation for both fitting and alignment. I was sat waiting while this was completed and could see Jamie give excellent customer service to both those in the centre and over the phone. Very impressed.
There is a fella working at National in Inverness who seems to be single handedly manning the office, phones and reception while advising customers and getting through to the work bay too. Today, he did this with good manners and never got flustered - I appreciated his advice and guidance and was just so impressed with his people skills.
Inverness branch today. Jamie on the desk was just brilliant. Dealt with a full bay and lots of walk ins really well inc ourselves who had a car thru LeasePlan who are NOT the easiest to deal with (our own view). Honestly he deserves a bonus or award for today.
Very. Helpful. Walter Eyre Inverness was extremely busy yet showed great courtesy and dealt with my replacement tyre in a professional manner.
Kind, courteous staff. Really went the extra mile for me. Really pleased with the work done.
I needed two new tyres for my Mini Countryman and spoke with Tom (Inverness Branch) yesterday who ordered the tyres in for me today. Having confirmed with Walter Eyre that the tyres were in my car was popped round and dealt with faster than I could have imagined. A totally professional service (as always) from Walter and Tom unlike the other 'major' competitor a short distance away. The staff at National Tyres could not have done more for me if they had tried. Thank you so much! :) Highly recommended!
Excellent Service, Went to replacer a bald tyre, Walter Eyre gave us a warm welcome and although he wsas extremely busy he said he would fit us in as fast as they could. Shortly after our car was on the ramp and on inspection we were advised it was best to 2 new tyres fitted on tyhe front by moving one on the front to the rear as it was only partly worn. They also had a guick look at our brakes and suggested we have new front pads fitted which we will have them do tomorrow.
Excellent Service in Inverness, We went for a replacement tyre, the staff checked all out tyres and suggested they swapped the good front tyre to one in the rear that was worn and almost illegal. The other rear tyre was new having just been replaced. The staff then fitted two new tyres on the front that gave us 4 new tyres to keep us safe especially with winter coming on. They gave a quick check on our front brake discs as the car was shuddering a bit and they recommended we have them replaced so we have arranged to have them replaced on Monday.
i just had 2 tyres and my tracking done in the harbour road branch in inverness.i cant praise the staff highly enough especially TOM the assistant manager .he was extremely helpful and a credit to the company i would go as far as to say his customer care was second to none i will using this branch in the future for my motoring needs and will be recommending them to family and friends excellent customer service
Walter provided an excellent service at Inverness branch for a new exhaust
Staff were professional,courteous and extremely helpful
Great service very efficient
needed winter tyres fitted - should have done it ages ago but didn't and got caught out in the snow. national tyres fitted them within an hour of my call to see if they do the job
Very good service, very friendly staff
Walter the manager was extremely helpful and knowledgeable, Josh and Omar very efficient .
However the area manager I found dismissive and not customer friendly. When my mother asked him about having an appointment system he promptly rattled of why you don't have one finishing with " are there no garages on Skye". Does he not understand how a business works - the importance of repeat business and potential new business. Walter knew we have another car which we intended taking to him.
4 out of 5
Pragmatic straight up advice
The two managers at this depot always very attentive sometimes working against the odds with staff shortages etc,they could not fit me in Sunday so I agreed to go back the following day.I could have gone to a competitor but have always had a good rapport with managers at National (Inverness) kept to a price promise agreed with them and will return in the future
4.5 out of 5
Always a very satisfactory service
Very helpful and friendly service.
Guys in Inverness are friendly, decent opening hours and more importantly Oncan trust them and leave car with them!
Efficient and friendly
I was in a fix (650 miles from home) and the service I received was excellent and they did not try and fob me off with an expensive tyre as they knew I wanted one fitted urgently
Very fast helpful service
First class job done
Excellent customer service, friendly professional guys who genuinely cared for both customer and quality of service. Fast service too. A big thank you to Stevie and Walter especially.
good price and also AA discount
was attended to at desk very promptly.had to wait for car to be seen which is understandable at a very busy place. when car was ready and keys taken to front office had to wait for 5 mins as staff were busy talking about rotas.they should have attended to customer first in my opinion.
friendly, helpful staff
The problem with my car was well spotted.
Great price on my tyres
Never did a price check just went to garage and get tyres at the given price
Good prices, fast service
Because I phoned around for the cheapest quote and National were the best deal.
My first experience using national was beyond expectation. The service was good value for money.
Because of the excellent help and advice given...
Helpful staff, quick service.
prompt service, intelligent feedback and a good price
Efficient, helpful,pleasant staff
cost and friendly service
Good service, competitive price
The staff are always friendly and helpful
great service and prices.
Helpful staff and great service.
Good prices and good professional service.
Freindly and polite.
Good efficient service
Very efficient service and advice.
very good friendly service and price
Very helpful and polite
customer service,knowledge of product,reliability of staff and price.
Prompt service, tyres in stock, competitive price
My experience of using National Tyres has always been hassle-free and good value for money
good prompt and friendly service.
Standard of service and workmanship generally better than average.
Pleased with the service
Quick service, good customer care, very helpful staff.
Excellent customer service in the Inverness branch and competitive prices
Instant decision on the time that my vehicle could be admitted before work could commence on its problem. On my arrival at the depot with a tyre problem a wait of 20 minutes were given and adhered to and a new tyre was fitted after consultion with me regarding scrap of damaged one total price required for new one and was out of there within a total of 45 minutes from arrival to departure. excellent.
Very organised, good customer service, good price
The staff are most helpful with any problems and the prices they quote are good.
Quick, knowledgeable and efficient service
Every time I've been to National tyre branches I've had great service, from Ft William branch who helped me when my tyre was suspect and checked it out for me, to Inverness branch where I've had tyres fitted
Good service. Tyres made big difference to handling of vehicle.
Helpful, relaiable service. COst effective.
Usually a good service
Great service and fair pricing
Competitive prices and very helpful and friendly staff.
Friendly and prompt.
good service at a keen price
Always get good service and reasonable prices.
Very fast, efficient and friendly service
Because of the helpful attitude of the staff when I went to the tyre depot in explaining what the problem was and how it could be fixed.
Very straightforward & helpful staff. Great service.
Staff are very courteous & helpfull. Full explanatios are given for the reason repairs are needed. They were able to replace rear spring that same day and because you had sent me discount vouchers I was able to save money
I believe you give great value for money with friendly, down to earth and helpful staff.
THE HELPFULNESS OF THE STAFF. VERY FRIENDLY AND IMFORMATIVE
Very competitive prices, quick and friendly service.
Promt and very helpful service
The service is quick efficient and courteous but professional
I am happy with the services I received every time my vehicles are put in for repair/mot/check ups and also the discounts that other garages don't have for their customers.
Although the staff are always cheerful and obliging I have had some difficulties with tyre valves on two vehicles.
On a campervan, whilst away from home on holiday, all the valves had perished and they all had to be replaced.
Although I have been given good service in the past, I was recently very disappointed because of the fact that on the day I booked my MOT online there were no MOT testers working that day. I was told by your employee that I was not down for that day, yet at the same time the MOT paperwork was in the in-tray for that day! However, I was satisfactorily reimbursed by additional work done on my car.
Good friendly service
Quick efficient service at a competitive price.
Very friendly , very polite and very helpfull
Speedy service at a good price.
Did the job well
Got the job done
Fast, helpful service
good service, quick and the staff were friendly
I have been going to National tyres for tyres etc since the mid 1960's
good quick service
Good service with clear time about job. Checked and made safe my car.
Excellent management team which achieves excellent public relations
They are very professional and quick and efficient.
Excellent customer service and good price on tyres
Price promise means you know you are getting the best price.
Products are ordered very quickly if not in stock.
They are very helpful and open til 6pm
good value and excellent service.
nice friendly and very quick service
Helpful staff, informative and great competitive prices
helpful staff; attentive; explained and showed me what was wrong with brakes
Quick efficient service
James Bryce Duncan
Friendly service good value
Excellent service very helpful and polite staff clear and honest advice given friendly people who smile
Best price quick service good advice
Staff polite and helpful
friendly,really good service and didnt have long to wait.
Courteous staff fast service and overall very happy
Friendly workers good prices fast service
Good service pleasant staff
Friendly quick service
Always very good
have recieved good promt courteous service helpful friendly staff
I have always had very good service from the centre
Good service and reasonable prices
Quick efficient and polite service value for money
Helpful staff good value for money
Continually good service overall the years I have been a customer since 2006
Service was good fixed price oil change
Very efficient reasonable prices friendly
Prompt service courteous service reasonable value
Friendly and courteous no pressure to buy clean bright reception area
Friendly efficient staff speedy service excellent prices
Price promise courteous helpful service
Attitude and professionalism of the staff
Great quality and service with competitive prices
On visit 19/6/2010 was greeted by staff member and my repair was handled fairly quickly and efficiently
Great staff customer focused and well informed about vehicle and product
Quick and efficient service staff seem very knowledgeable and competent
Efficient service reliable advice competitive prices
Quick friendly price
Best price good advice quick service
I trust the staff and they do a good job
Excellent service and very friendly staff
Advice about problems likely to arise giving me time to set aside and save money
Staff were very kind towards me all of them were very helpful
Pleasant informative staff efficient and did a good job
Impressed with customer service very friendly and honest efficient service very happy reasonable price
Discussing appropriate tyres over telephone good customer service
Staff were quick professional and courteous
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