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National Tyres and Autocare - Inverness branch

National Tyres and Autocare Inverness

National Tyres and Autocare
9 Harbour Road
Longman West
Inverness
IV1 1SY UK
Phone: 01463 233 834

(Near to the Fire Station.)

OPENING HOURS:
Monday - Friday: 8.30am - 6.00pm
Saturday: 8.30am - 5pm
Sunday: 10am-4pm

Tyre Search

Phone 0800 432 0460
if you need help with your sizes

SERVICES AVAILABLE

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Branch listing created by Mike Bourne

CUSTOMER REVIEWS

Branch Experience
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4.7 out of 5

165 review(s) of Inverness

Excellent Service, Went to replacer a bald tyre, Walter Eyre gave us a warm welcome and although he wsas extremely busy he said he would fit us in as fast as they could. Shortly after our car was on the ramp and on inspection we were advised it was best to 2 new tyres fitted on tyhe front by moving one on the front to the rear as it was only partly worn. They also had a guick look at our brakes and suggested we have new front pads fitted which we will have them do tomorrow.

Rating 5 out of 5

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Excellent Service in Inverness, We went for a replacement tyre, the staff checked all out tyres and suggested they swapped the good front tyre to one in the rear that was worn and almost illegal. The other rear tyre was new having just been replaced. The staff then fitted two new tyres on the front that gave us 4 new tyres to keep us safe especially with winter coming on. They gave a quick check on our front brake discs as the car was shuddering a bit and they recommended we have them replaced so we have arranged to have them replaced on Monday.

Rating 5 out of 5

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i just had 2 tyres and my tracking done in the harbour road branch in inverness.i cant praise the staff highly enough especially TOM the assistant manager .he was extremely helpful and a credit to the company i would go as far as to say his customer care was second to none i will using this branch in the future for my motoring needs and will be recommending them to family and friends excellent customer service

Rating 5 out of 5

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Walter provided an excellent service at Inverness branch for a new exhaust

Rating 5 out of 5

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Staff were professional,courteous and extremely helpful

Rating 5 out of 5

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Great service very efficient

Rating 5 out of 5

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needed winter tyres fitted - should have done it ages ago but didn't and got caught out in the snow. national tyres fitted them within an hour of my call to see if they do the job

Rating 5 out of 5

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Very good service, very friendly staff

Rating 5 out of 5

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Very good service, very friendly staff

Rating 5 out of 5

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excellent service.

Rating 5 out of 5

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Good service

Rating 5 out of 5

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Walter the manager was extremely helpful and knowledgeable, Josh and Omar very efficient . However the area manager I found dismissive and not customer friendly. When my mother asked him about having an appointment system he promptly rattled of why you don't have one finishing with " are there no garages on Skye". Does he not understand how a business works - the importance of repeat business and potential new business. Walter knew we have another car which we intended taking to him.

Rating 4 out of 5

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Pragmatic straight up advice

Rating 5 out of 5

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The two managers at this depot always very attentive sometimes working against the odds with staff shortages etc,they could not fit me in Sunday so I agreed to go back the following day.I could have gone to a competitor but have always had a good rapport with managers at National (Inverness) kept to a price promise agreed with them and will return in the future

Rating 4.5 out of 5

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Always a very satisfactory service

Rating 4.5 out of 5

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Very helpful and friendly service.

Rating 5 out of 5

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Guys in Inverness are friendly, decent opening hours and more importantly Oncan trust them and leave car with them!

Rating 5 out of 5

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Efficient and friendly

Rating 4 out of 5

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I was in a fix (650 miles from home) and the service I received was excellent and they did not try and fob me off with an expensive tyre as they knew I wanted one fitted urgently

Rating 5 out of 5

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Very fast helpful service

Rating 4.5 out of 5

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First class job done

Rating 5 out of 5

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Excellent customer service, friendly professional guys who genuinely cared for both customer and quality of service. Fast service too. A big thank you to Stevie and Walter especially.

Rating 5 out of 5

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good price and also AA discount

Rating 5 out of 5

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was attended to at desk very promptly.had to wait for car to be seen which is understandable at a very busy place. when car was ready and keys taken to front office had to wait for 5 mins as staff were busy talking about rotas.they should have attended to customer first in my opinion.

Rating 4 out of 5

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friendly, helpful staff

Rating 4 out of 5

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The problem with my car was well spotted.

Rating 5 out of 5

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Great price on my tyres

Rating 5 out of 5

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Never did a price check just went to garage and get tyres at the given price

Rating 4 out of 5

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Good prices, fast service

Rating 4 out of 5

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Because I phoned around for the cheapest quote and National were the best deal.

Rating 5 out of 5

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My first experience using national was beyond expectation. The service was good value for money.

Rating 5 out of 5

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Because of the excellent help and advice given...

Rating 5 out of 5

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Helpful staff, quick service.

Rating 5 out of 5

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prompt service, intelligent feedback and a good price

Rating 4.5 out of 5

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Efficient, helpful,pleasant staff

Rating 4.5 out of 5

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cost and friendly service

Rating 4 out of 5

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Good service, competitive price

Rating 4 out of 5

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The staff are always friendly and helpful

Rating 4.5 out of 5

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great service and prices.

Rating 5 out of 5

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Helpful staff and great service.

Rating 4 out of 5

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Good prices and good professional service.

Rating 4.5 out of 5

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Freindly and polite.

Rating 4 out of 5

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Good efficient service

Rating 4.5 out of 5

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Very efficient service and advice.

Rating 5 out of 5

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very good friendly service and price

Rating 4 out of 5

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Very helpful and polite

Rating 5 out of 5

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customer service,knowledge of product,reliability of staff and price.

Rating 5 out of 5

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Prompt service, tyres in stock, competitive price

Rating 4.5 out of 5

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My experience of using National Tyres has always been hassle-free and good value for money

Rating 5 out of 5

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good prompt and friendly service.

Rating 4 out of 5

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Standard of service and workmanship generally better than average.

Rating 4 out of 5

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Pleased with the service

Rating 4.5 out of 5

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Quick service, good customer care, very helpful staff.

Rating 4.5 out of 5

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Excellent customer service in the Inverness branch and competitive prices

Rating 5 out of 5

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Instant decision on the time that my vehicle could be admitted before work could commence on its problem. On my arrival at the depot with a tyre problem a wait of 20 minutes were given and adhered to and a new tyre was fitted after consultion with me regarding scrap of damaged one total price required for new one and was out of there within a total of 45 minutes from arrival to departure. excellent.

Rating 4.5 out of 5

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Very organised, good customer service, good price

Rating 4.5 out of 5

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The staff are most helpful with any problems and the prices they quote are good.

Rating 4 out of 5

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Quick, knowledgeable and efficient service

Rating 5 out of 5

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staff professionalism

Rating 5 out of 5

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Every time I've been to National tyre branches I've had great service, from Ft William branch who helped me when my tyre was suspect and checked it out for me, to Inverness branch where I've had tyres fitted

Rating 5 out of 5

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Good service. Tyres made big difference to handling of vehicle.

Rating 4.5 out of 5

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good workmanship

Rating 4 out of 5

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Helpful, relaiable service. COst effective.

Rating 4.5 out of 5

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Usually a good service

Rating 4 out of 5

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Great service and fair pricing

Rating 5 out of 5

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Competitive prices and very helpful and friendly staff.

Rating 5 out of 5

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Friendly and prompt.

Rating 4.5 out of 5

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good service at a keen price

Rating 4.5 out of 5

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Always get good service and reasonable prices.

Rating 5 out of 5

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Very fast, efficient and friendly service

Rating 5 out of 5

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Because of the helpful attitude of the staff when I went to the tyre depot in explaining what the problem was and how it could be fixed.

Rating 5 out of 5

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Very straightforward & helpful staff. Great service.

Rating 4.5 out of 5

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Staff are very courteous & helpfull. Full explanatios are given for the reason repairs are needed. They were able to replace rear spring that same day and because you had sent me discount vouchers I was able to save money

Rating 5 out of 5

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Price

Rating 4 out of 5

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service

Rating 4.5 out of 5

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I believe you give great value for money with friendly, down to earth and helpful staff.

Rating 4.5 out of 5

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THE HELPFULNESS OF THE STAFF. VERY FRIENDLY AND IMFORMATIVE

Rating 5 out of 5

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Very competitive prices, quick and friendly service.

Rating 5 out of 5

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Efficient and friendly

Rating 4 out of 5

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Promt and very helpful service

Rating 5 out of 5

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The service is quick efficient and courteous but professional

Rating 5 out of 5

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I am happy with the services I received every time my vehicles are put in for repair/mot/check ups and also the discounts that other garages don't have for their customers.

Rating 5 out of 5

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Brill service

Rating 5 out of 5

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Although the staff are always cheerful and obliging I have had some difficulties with tyre valves on two vehicles. On a campervan, whilst away from home on holiday, all the valves had perished and they all had to be replaced.

Rating 4 out of 5

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Although I have been given good service in the past, I was recently very disappointed because of the fact that on the day I booked my MOT online there were no MOT testers working that day. I was told by your employee that I was not down for that day, yet at the same time the MOT paperwork was in the in-tray for that day! However, I was satisfactorily reimbursed by additional work done on my car.

Rating 4 out of 5

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Good friendly service

Rating 5 out of 5

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Quick efficient service at a competitive price.

Rating 5 out of 5

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Very friendly , very polite and very helpfull

Rating 5 out of 5

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Speedy service at a good price.

Rating 4 out of 5

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Did the job well

Rating 4.5 out of 5

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Got the job done

Rating 4.5 out of 5

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Got the job done

Rating 4.5 out of 5

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Excellent sevice

Rating 5 out of 5

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Excellent sevice

Rating 5 out of 5

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Fast, helpful service

Rating 5 out of 5

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good service, quick and the staff were friendly

Rating 4 out of 5

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I have been going to National tyres for tyres etc since the mid 1960's

Rating 5 out of 5

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good quick service

Rating 5 out of 5

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Good service with clear time about job. Checked and made safe my car.

Rating 4.5 out of 5

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good service

Rating 4 out of 5

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First class service

Rating 4.5 out of 5

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competitive price

Rating 4 out of 5

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Excellent management team which achieves excellent public relations

Rating 5 out of 5

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They are very professional and quick and efficient.

Rating 5 out of 5

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Excellent customer service and good price on tyres

Rating 5 out of 5

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Price promise means you know you are getting the best price. Products are ordered very quickly if not in stock.

Rating 5 out of 5

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They are very helpful and open til 6pm

Rating 5 out of 5

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good value and excellent service.

Rating 5 out of 5

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nice friendly and very quick service

Rating 4.5 out of 5

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Helpful staff, informative and great competitive prices

Rating 5 out of 5

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helpful staff; attentive; explained and showed me what was wrong with brakes

Rating 5 out of 5

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Quick efficient service

Rating 5 out of 5

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Friendly service good value

Rating 4 out of 5

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Reliable

Rating 4.5 out of 5

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Excellent service very helpful and polite staff clear and honest advice given friendly people who smile

Rating 5 out of 5

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Best price quick service good advice

Rating 5 out of 5

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Staff polite and helpful

Rating 5 out of 5

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friendly,really good service and didnt have long to wait.

Rating 4.5 out of 5

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Courteous staff fast service and overall very happy

Rating 5 out of 5

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Friendly workers good prices fast service

Rating 5 out of 5

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Courteous staff fast service and overall very happy

Rating 5 out of 5

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Friendly workers good prices fast service

Rating 5 out of 5

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Good service pleasant staff

Rating 4.5 out of 5

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Friendly quick service

Rating 5 out of 5

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Always very good

Rating 5 out of 5

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Friendly workers good prices fast service

Rating 5 out of 5

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Courteous staff fast service and overall very happy

Rating 5 out of 5

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have recieved good promt courteous service helpful friendly staff

Rating 4 out of 5

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I have always had very good service from the centre

Rating 4 out of 5

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Good service and reasonable prices

Rating 4.5 out of 5

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Quick efficient and polite service value for money

Rating 4 out of 5

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Helpful staff good value for money

Rating 4.5 out of 5

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Continually good service overall the years I have been a customer since 2006

Rating 5 out of 5

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Service was good fixed price oil change

Rating 4 out of 5

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Very efficient reasonable prices friendly

Rating 5 out of 5

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Prompt service courteous service reasonable value

Rating 4 out of 5

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Price service

Rating 4 out of 5

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Friendly and courteous no pressure to buy clean bright reception area

Rating 5 out of 5

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Friendly efficient staff speedy service excellent prices

Rating 5 out of 5

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Price promise courteous helpful service

Rating 4.5 out of 5

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Attitude and professionalism of the staff

Rating 5 out of 5

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Great quality and service with competitive prices

Rating 5 out of 5

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On visit 19/6/2010 was greeted by staff member and my repair was handled fairly quickly and efficiently

Rating 4 out of 5

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Rating 4.5 out of 5

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Great staff customer focused and well informed about vehicle and product

Rating 4.5 out of 5

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Quick and efficient service staff seem very knowledgeable and competent

Rating 5 out of 5

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Efficient service reliable advice competitive prices

Rating 4 out of 5

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Quick friendly price

Rating 5 out of 5

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Best price good advice quick service

Rating 4.5 out of 5

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I trust the staff and they do a good job

Rating 4.5 out of 5

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Excellent service and very friendly staff

Rating 5 out of 5

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Advice about problems likely to arise giving me time to set aside and save money

Rating 4.5 out of 5

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Rating 5 out of 5

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Staff were very kind towards me all of them were very helpful

Rating 5 out of 5

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Pleasant informative staff efficient and did a good job

Rating 5 out of 5

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Impressed with customer service very friendly and honest efficient service very happy reasonable price

Rating 5 out of 5

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Discussing appropriate tyres over telephone good customer service

Rating 4.5 out of 5

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Staff were quick professional and courteous

Rating 5 out of 5

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Rating 5 out of 5

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have recieved good promt courteous service helpful friendly staff

Rating 4 out of 5

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I have always had very good service from the centre

Rating 4 out of 5

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