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MOT Centre National Tyres and Autocare - Folkestone branch

National Tyres and Autocare Folkestone

National Tyres and Autocare
25/35 Bouverie Road West
Folkestone
Kent
CT20 2SZ UK
Phone: 01303 248 758

(Opposite Vauxhall Dealership. Up the road from Sainsbury's.)

OPENING HOURS:
Monday - Friday: 8.30am - 6.00pm
Saturday: 8.30am - 5pm
Sunday: 10am-4pm

Tyre Search

Phone 0800 432 0460
if you need help with your sizes

SERVICES AVAILABLE

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Branch listing created by Mike Bourne

CUSTOMER REVIEWS

Branch Experience
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4.7 out of 5

288 review(s) of Folkestone

Perfect from start to finish.

Rating 5 out of 5

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Another painless MOT; staff and service provided are great

Rating 5 out of 5

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Excellent and friendly service.

Rating 5 out of 5

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Really friendly helpful guys at the folkestone branch. Good customer service

Rating 5 out of 5

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Staff very helpful and done the job with no problem

Rating 5 out of 5

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Adam Kernan was very helpful

Rating 5 out of 5

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Greeted on arrival, promptly had car in workshop very polite team. Well done national.

Rating 5 out of 5

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MOT retest was painless and free.

Rating 4.5 out of 5

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Initial telephone confirmation welcoming MOT completed on time and politely attended.

Rating 5 out of 5

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Helpful and advice was well given.

Rating 5 out of 5

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The service was excellent

Rating 5 out of 5

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Great customer service, also showing compassion to my situation; exhaust fell off. Expert knowledge of their products and getting the job done within 2 hours. I will definitely use again as I have got a MOT coming up along with regular servicing

Rating 5 out of 5

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very helpful and friendly staff. good service. items for car needed was at hand. all done in an hour

Rating 5 out of 5

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MOT mechanic was professional and opening hours are good.

Rating 4.5 out of 5

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Very prompt and polite service

Rating 5 out of 5

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Staff are very courteous and always helpful

Rating 5 out of 5

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The excellent service I have received from Simon Uden (incl his team of Keith Hill and Christopher Fender) at your Folkestone Branch on 3 separate occasions this year. Invoices : 12.05.17/18060245; 16.08.17 / 18061195; 10.10.17 / 18061769 directly relate to my comment. Courtesy / professionalism / "doing what they said they would do". Brilliant!

Rating 5 out of 5

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Made things very easy for me when my car broke down.

Rating 4 out of 5

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Staff knew what they were doing. Work done within given time. Appropriate suggestions were given to me.

Rating 4.5 out of 5

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Honest and helpful staff.

Rating 5 out of 5

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very efficient service and knowledgeable staff

Rating 5 out of 5

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The job took a while for it was finished

Rating 4 out of 5

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The job took a while for it was finished

Rating 4 out of 5

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The job took a while for it was finished

Rating 4 out of 5

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Popped in to Folkestone branch today as my exhaust had rusted and was hanging off. I had to get to a funeral that day and the staff took that in to consideration, ordered the parts in specially and it was all completed within an hour when it normally takes 2-3 hours. I heard them mention they were short staffed too. Very efficient, understanding, helpful, and really lovely staff!!

Rating 5 out of 5

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Quick and cheap

Rating 5 out of 5

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Good personnel sevice

Rating 4 out of 5

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Good price and discounts available. Telephone manner friendly and reassuring. Staff at the Folkestone branch very friendly and knowlegeable. Work carried out within time span suggested and no pressure selling of goods or service. Felt confident my car was in good hands and safe to drive after the work carried out.

Rating 4.5 out of 5

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Good prices, quick and easy service received, very polite and helpful staff.

Rating 4.5 out of 5

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Great customer service especially from Keith and Simon, very helpful and received exceptional service. Repaired my car very quick and a great price. 10/10 for friendliness, efficiency and advice.

Rating 5 out of 5

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For the overall levels of service

Rating 5 out of 5

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Staff very knowledgable and helpful.

Rating 5 out of 5

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Had m o t done today was on time all staff were very polite and helpful

Rating 5 out of 5

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extremely courteous, helpful and professional

Rating 5 out of 5

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Efficiency and politeness

Rating 5 out of 5

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Polite attentive professional service

Rating 4.5 out of 5

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Excellent service from Keith who helped when car tyre burst nearby to the store

Rating 5 out of 5

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Definitely service with a smile (Simon) very professional. Even put ties on my wheel trims. Advisory for brakes and sensor at a very good price and excellent price on m.o.t. So will have this done with National at Folkestone. Value for money.

Rating 5 out of 5

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Overall a very pleasant experience,friendly,professional service

Rating 5 out of 5

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Friendly, helpful service. Keith was a Really nice cheerful lad. Speedy service They had what we needed.

Rating 5 out of 5

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Very efficient service. The technician dealt with the potential problems of my car in a very informative way, without putting me under any pressure.

Rating 5 out of 5

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Great service. The guys helped me out when time was of the essence and got the best possible price for me. Thank you!

Rating 4.5 out of 5

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The guys who work in the Folkestone branch are super friendly, not patronising and always willing to answer questions. There's a really nice friendly atmosphere when you walk through the door. Wish all garages were so accommodating with women! Please give them a Christmas bonus-you don't find customer service like it in many places and they are always consistent.

Rating 5 out of 5

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The service was excellent very comprehensive staff with a wealth of knowledge put across in a friendly manner. Very happy to help and explain things very clearly and concisely especially Simon uden who also checked other aspects of my car and gave a non pushy explanation of why and when these parts would require attention. Price extremely competitive but absolutely won over by the service.

Rating 5 out of 5

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Good communication, prompt service and transparency in costing.

Rating 4.5 out of 5

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Being told 1.5 hours and waiting 2 was a bit of an inconvenience but to see one of your employees leaning on my car Smoking a roll up I feel not acceptable particularly while in the workshop . I think you will find that smoking inside a commercial premises is illegal. I just hope my two year old car has not been marked by your employee.

Rating 0.5 out of 5

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The staff were very knowledgeable and provided good customer service

Rating 4 out of 5

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Because the MOT annual saga is very fraught and the staff at my local National (Folkestone) just make it run smoothly and fuss free. The tyres are Avery good price as well.

Rating 5 out of 5

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Excellent speedy service

Rating 4.5 out of 5

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FAST AND GOOD SRVICE

Rating 5 out of 5

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excellent efficient service

Rating 5 out of 5

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Friendly and informative staff. No nonsense advice with no pressure to buy.

Rating 4.5 out of 5

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Friendly service. Quick and flexible.

Rating 4.5 out of 5

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booked on line, speedy service

Rating 5 out of 5

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Very friendly and knowledgeable staff. Clean working environment and car has been completed when stated. Both occasions used, they have looked after my Audi TT - very happy.

Rating 5 out of 5

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because I was advised to buy a replacement part for £540.00 with discount and yet my car did`nt need it.

Rating 5 out of 5

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Very polite and friendly staff. Very efficient and value for money.

Rating 3.5 out of 5

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Called on spec and received good advise prompt repair and car better than ever

Rating 5 out of 5

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It's cheapest and best

Rating 4 out of 5

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Price and good service

Rating 4.5 out of 5

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Always found the staff at my local National tyres very helpful, very efficient & always polite & friendly.

Rating 5 out of 5

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Good Service Good Pricies

Rating 5 out of 5

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Perfect service

Rating 5 out of 5

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Quick professional service and no up selling if unnecessary work.

Rating 5 out of 5

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Delivered very good service, and more importantly done the job right first time and first time too. No fancy songs and whistles buy having hunter tracking machines, the laser tracking system sorted it. Brake check and prices are very competitive.

Rating 5 out of 5

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good fast friendly service. very helpful.

Rating 4.5 out of 5

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Good service

Rating 5 out of 5

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Good service and friendly staff

Rating 5 out of 5

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fast ,efficient and friendly service from staff at 25/35 Bouverie Road West branch in Folkestone ,Kent Adam & Simon

Rating 5 out of 5

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Qualified adviser and very helpful staff

Rating 5 out of 5

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Efficient service and prices

Rating 4.5 out of 5

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prompt and good service

Rating 5 out of 5

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Very quick, friendly service.

Rating 5 out of 5

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Always professional and honest

Rating 4.5 out of 5

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The staff were very professional and the service was prompt Recommendations were very good Good service quality

Rating 5 out of 5

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Good service

Rating 5 out of 5

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Good service and the manager Simon is really helpful

Rating 4.5 out of 5

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Really good service

Rating 5 out of 5

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Efficency of service and pleasantness of staff

Rating 5 out of 5

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competetive price and it was so easy to have the tyres booked in and fitted

Rating 4.5 out of 5

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Courteous, quick and efficient service.

Rating 4 out of 5

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It is a good service, at least comparable to your competitors

Rating 4.5 out of 5

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Polite, professional staff, with no hassle service. (Adam) Unbiased advice with no big cost flashy facilities. Would recommend.

Rating 5 out of 5

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Good service Speed of service Great staff

Rating 4.5 out of 5

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tyres in stock, good prices. would have been a 9 but had to wait an hour for job to be finished.

Rating 4 out of 5

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Service was done without any fuss and on time

Rating 5 out of 5

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The speed and excellent customer service received from Adam kernan was above and beyond my expectations

Rating 4.5 out of 5

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Friendly service A little out on estimated time for work to be done Second tyre free Road tested and good job done

Rating 5 out of 5

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The MOT staff have for 2 years running treated my car and myself with great respect & care. The workshop environment is clean and very professional in layout. In particular, the MOT advisory notes are very helpful to the customer. I have decided to purchase 2 new tyres for my Rolls Royce car from you, as a consequence. Every time your employees have taken the car in, I'm more than satisfied to leave it in their care, bearing in mind that it is a Rolls Royce. So, I intend to remain a customer with your company in the future.

Rating 5 out of 5

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Good service and quality parts at a good price

Rating 5 out of 5

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Good overall service.

Rating 4.5 out of 5

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They have never let me down over many years

Rating 5 out of 5

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I was impressed- in and out in twenty minutes- I cannot fault the service.

Rating 5 out of 5

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Very good service, what I expected.

Rating 4.5 out of 5

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Always a good service at a goodprice

Rating 4.5 out of 5

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Politeness & Speed

Rating 5 out of 5

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My car was attended to as soon as I asked for a replacement tyre

Rating 5 out of 5

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Staff very obliging & speedy service.

Rating 5 out of 5

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Good and efficient service.

Rating 5 out of 5

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Good price and service

Rating 5 out of 5

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Excellent telephone maner when phoned for price (I believe I spoke to a Simon Uden) Quick service when at the garage (fitted by Adam Kernan)

Rating 5 out of 5

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They have been consistently good value & work has been done on time. Fast quote given for remedial work required.

Rating 4.5 out of 5

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I feel the all round service is good, but I have experienced the same elsewhere, which is why I could not definetly score this at 10. I suppose the £10 feedback form is a plus, as I am unaware of your competitors doing this - although it would not surprise me if they did.

Rating 4 out of 5

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Because I like their customer care and their charges are very good too!

Rating 5 out of 5

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Friendly and helpful staff.

Rating 4.5 out of 5

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Had an oil and filter change, left vehicle at workshop, would have been better for me by appointment and would have waited for job to be done.

Rating 4 out of 5

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Good price, service technician was friendly and helpful. Will be making another booking for brake pads soon.

Rating 4 out of 5

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Good service and reasonable price

Rating 4.5 out of 5

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Good communication and reasonable pricing

Rating 4.5 out of 5

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Good prices and very helpful service

Rating 5 out of 5

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Used for the very first time today and was very impressed with the great customer service, the speed of service and how clean and welcoming the actual shop was.

Rating 4.5 out of 5

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Happy to help and swift in operation

Rating 4 out of 5

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Local, Very quick service and price

Rating 4.5 out of 5

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Good service

Rating 4.5 out of 5

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competitive price good service

Rating 4.5 out of 5

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Excellent service, care for customer

Rating 5 out of 5

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Always receive good customer service

Rating 4.5 out of 5

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Friendly helpful staff. Car ready when stated. Reasonable price.

Rating 5 out of 5

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prompt service, competitive pricing.

Rating 4.5 out of 5

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The service was professional, competent and quick. The only reason why it was not a 9 or a 10 was because I do not know the prices of your competitors!

Rating 4 out of 5

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Very helpful staff especially Adam Kernan who handled my visit. And for the advice given to me re some work needed on my steering and suspension of which I was not aware.

Rating 5 out of 5

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very helpfull and quick

Rating 5 out of 5

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good service. Waiting area comfortable and clean.

Rating 4.5 out of 5

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Cheap mot price

Rating 4 out of 5

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Service is quick and the staff appear to be thorough and know what they are doing.

Rating 5 out of 5

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Prompt service and friendly service.

Rating 5 out of 5

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Quick and friendly service, whilst the quality of the work for the price was outstanding

Rating 5 out of 5

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Exceptional customer service. Honest and personal. Stress free. Speedy service. Ready to help as soon as I entered the reception.

Rating 5 out of 5

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They were very prompt and punctual andnefficient.

Rating 4.5 out of 5

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Drove in, no appointment, job done & sorted in the time I got my shopping done. No complaints.

Rating 5 out of 5

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Good service

Rating 5 out of 5

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Very quick, polite service - only delay was for authorisation via the one link system which was not the fault of the tyre depot

Rating 4.5 out of 5

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Good value

Rating 5 out of 5

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Service,time scale , polite

Rating 5 out of 5

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good job

Rating 4.5 out of 5

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jobs done at booked time. not kept waiting long.

Rating 5 out of 5

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always excellent service

Rating 5 out of 5

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Simon the Manager is excellent, has always helped me with my car. Today was no exception, two tyres fitted in under one hour

Rating 4.5 out of 5

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Friendly, knowledgeable service as always. Thanks to Simon and Martin once again - always excellent service.

Rating 5 out of 5

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Always have had good service from this branch.

Rating 4.5 out of 5

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The very prompt response time.

Rating 4.5 out of 5

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Fast service

Rating 4.5 out of 5

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Good and efficient service. Very pleasant and helpfull staff.

Rating 5 out of 5

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Quick friendly and efficient work twice in recent months

Rating 5 out of 5

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Quick efficient work, helpful and friendly staff at Folkestone Branch

Rating 4.5 out of 5

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Service and value

Rating 4 out of 5

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Open on a sunday. Speedy and polite service.

Rating 5 out of 5

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PHONED PREVIOUS DAY AS CAR MOT HAD RUN OUT. BOOKED IN NEXT DAY FIRST THING MOT DONE PROMPTLY

Rating 5 out of 5

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Excellent service and good price on tyres

Rating 5 out of 5

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Friendly and helpful staff.

Rating 4.5 out of 5

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Phoned up late on a sunday afternoon wanting 4 new tyres, they said bring it in and explained about the promotion rate on the tyres I wanted. As I said it was late and they close at 4 on a Sunday, the 2 lads doing the tyres even stopped a bit late to get the job finished. fantastic service, fantastic price, I couldn't recommend this branch any higher, they are brilliant.

Rating 5 out of 5

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Excellent service, prompt answers to questions, value for my money.Excellent staff.

Rating 5 out of 5

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Done on time and to my satisfaction

Rating 5 out of 5

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I have now used Folkestone branch for the last 3 years and have had such wonderful service from them, even to the tune that they remember my car and make-colour.

Rating 5 out of 5

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trouble free and efficient experience,easy online booking and purchase,reasonable cost of tyres.

Rating 4 out of 5

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Excellent Tyres at a reasonable cost.

Rating 5 out of 5

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Efficient and friendly service at a good price

Rating 5 out of 5

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very good service

Rating 5 out of 5

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helpful, honest

Rating 5 out of 5

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The excellent service I always receive.

Rating 5 out of 5

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Good service.

Rating 5 out of 5

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Good helpful service !!

Rating 5 out of 5

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Booked online for an MoT, turned up at the garage and no problems. Straight forward and friendly servive.

Rating 4.5 out of 5

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Helpful staff. Tyre moved to rear, to enable 2 new tyres to be fitted to the front of the car, and a part worn tyre from the front to be fitted to NSR which had a pincture. Speedy service. Pirelli P6000 tyres readily available.

Rating 5 out of 5

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Staff were polite and efficient

Rating 5 out of 5

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Availability, service and value for money

Rating 4.5 out of 5

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polite, prompt & efficient professional attention to both myself & to my vehicles necessary repairs

Rating 4 out of 5

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Tyre not in stock and delay in delivery. Not the fault of the branch - I don't expect every item to be stocked and it was just unfortunate that van was delayed by a couple of hours

Rating 4 out of 5

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Good service with friendly and helpful staff

Rating 5 out of 5

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I recieved prompt attention and a cheerful welcome at the Folkestone Branch. The service was very good.

Rating 5 out of 5

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pulled in and car was dealt with right away very happy as had school run to do

Rating 5 out of 5

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good quick service

Rating 5 out of 5

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Professional and informative advice

Rating 4.5 out of 5

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Professional service and informative advice

Rating 4.5 out of 5

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good price and service

Rating 5 out of 5

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good service and price

Rating 5 out of 5

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Cheap, quick.

Rating 5 out of 5

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Great service. friendly. and helpful

Rating 5 out of 5

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Very polite and friendly, good quick service.

Rating 5 out of 5

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Consistently good service, clean customer waiting area, competitive prices,availability of advertised products, convenient location.

Rating 5 out of 5

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Fast,efficient service helpful advice and reasonable prices

Rating 5 out of 5

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Staff were polite & helpful. MOT was done at exactly time booked. Tyre price was very competitive.

Rating 5 out of 5

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none

Rating 5 out of 5

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fast, efficient service by seemingly competent, courteous and friendly staff. Tyres were cheaper than elsewhere

Rating 5 out of 5

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Price, professional staff and very fast fitting service.

Rating 5 out of 5

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Am able to make appointments online for MOT, tyres etc and trust staff to carry out proper job. Premises always look clean , well organised and look safe to work in with modern equipment. Always get a phone call to confirm appointment and when work is completed.

Rating 4.5 out of 5

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Super service, super staff.The manager isvery good

Rating 5 out of 5

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Very polite, knowledgeable and helpful staff.

Rating 4.5 out of 5

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Price was higher than quoted, but still good service.

Rating 4 out of 5

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Price and service

Rating 5 out of 5

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we just turned up and product was available and fitted very quickly

Rating 5 out of 5

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good service,value for money

Rating 5 out of 5

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great price, good service

Rating 5 out of 5

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great price, good service

Rating 5 out of 5

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good prices,quality service

Rating 5 out of 5

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Politeness, efficiency and cost

Rating 5 out of 5

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Efficient service, helpful and knowledgeable staff, don't feel as if they were doing any work that wasn't necessary as they explained what needed doing and why.

Rating 4.5 out of 5

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Special offers through the post. Normally a prompt service. Competitive prices.

Rating 4.5 out of 5

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Always the cheapest and with an Honest opinion

Rating 5 out of 5

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Price Service On line booking

Rating 5 out of 5

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I just dropped in to ask about the horrendous sqeaking when I braked, the mechanic said I could leave the car to be checked. He rang me back within 20 mins, told me the problem and said that the work could be carried out that afternoon.

Rating 5 out of 5

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Good, quick and courteous service

Rating 4 out of 5

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Always been helpful, friendly and completed the jobs I need doing at short notice.

Rating 5 out of 5

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Efficient service, helpful staff and competitive price

Rating 4.5 out of 5

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very helpful attitude towards the customer

Rating 5 out of 5

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Good service & buy 1, get one free offer.

Rating 5 out of 5

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because they got my car fixed quickly and efficiently which is just what i needed

Rating 5 out of 5

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friendly helpful service

Rating 5 out of 5

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Good service, polite and friendly staff, good range of tyres competitively priced

Rating 4.5 out of 5

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acknoleged as soon as i arrived intant quote very good price while u wait service

Rating 5 out of 5

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Friendly and efficient service good price

Rating 5 out of 5

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Second visit in a week and staff were just as polite and helpful made it a hassle free experience

Rating 5 out of 5

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Good service

Rating 5 out of 5

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The helpfulness given by the staff and atmosphere of the workshop and waiting area

Rating 5 out of 5

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I called for a price it was provided the tyre was in stock when I arrived tyre was change quickly you provide a detailed invoice

Rating 4.5 out of 5

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A very professional courteous and competent job

Rating 4.5 out of 5

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Good service

Rating 5 out of 5

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The good service I received on day

Rating 4.5 out of 5

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Fast service friendly no hassle with buying through tyreshopper online

Rating 4.5 out of 5

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Politeness of staff very helpful

Rating 5 out of 5

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Price and service

Rating 5 out of 5

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Combination of having ready access to suit my requirements and flexibility on price to better others quotes

Rating 4.5 out of 5

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Staff are professional and are always prepared to give advice. Easy access to premises. Also seven day opening hours gives customers more choice.

Rating 4.5 out of 5

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Friendly and helpful service polite and courteous staff

Rating 5 out of 5

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My main reasons for giving this score is because of your staff's professionalism, good value for money and the friendliness of all the staff with whom I came into contact.

Rating 4.5 out of 5

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Do not work with interest just fill up formalities I always say to workshop tracking do not know why they put front tracking

Rating 1 out of 5

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Service was 1st class I had looked online and phoned branch they were very helpful and fitted tyres within 1 hour

Rating 4.5 out of 5

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Courteous and speedy service very convenient location

Rating 5 out of 5

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Service was 1st class I had looked online and phoned branch they were very helpful and fitted tyres within 1 hour

Rating 4.5 out of 5

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Courteous and speedy service very convenient location

Rating 5 out of 5

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Friendly helpful staff no pressure price match I have already recommended a relative who is purchasing a full set of tyres

Rating 5 out of 5

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friendly helpful staff,no waiting , and very quick reliable job

Rating 5 out of 5

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The staff are very polite and helpful. They were very professional with their service. There was not a long waiting time

Rating 4.5 out of 5

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Simple clear service. Dropped off car, was told come back time, job done well. Polite staff.

Rating 4.5 out of 5

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Very professional/helpfull staff, Competative price and product.

Rating 4 out of 5

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Took my car in needing a new exhaust they ordered parts for me that afternoon and did the work 8:30 next morning for me to get to mums funeral

Rating 5 out of 5

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The most friendly and efficient service I have had for a long time will highly recommend to anyone for tyres and service

Rating 5 out of 5

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Good customer service friendly qualified helpful

Rating 4 out of 5

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Efficient convenient and friendly

Rating 4.5 out of 5

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The guys were cheerful and helpful and even when we could not find the locking wheel nut

Rating 5 out of 5

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Quick service and good advice

Rating 4.5 out of 5

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Good service price

Rating 5 out of 5

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Usually best price friendly service

Rating 4.5 out of 5

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Because its cheaper to book online for tyres I was unaware of this

Rating 4.5 out of 5

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Price punctuality and service

Rating 4.5 out of 5

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Telephone response and manner of Ben Riley at Folkestone branch price of battery and speed of fitting at depot

Rating 5 out of 5

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Friendly untimidating staff very helpful and explained clearly the problem

Rating 4.5 out of 5

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Very friendly and helpful good prices and quick service didn't make me feel uncomfortable being female like other garages

Rating 5 out of 5

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Great service great price and good quality tyres professional and honest

Rating 5 out of 5

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Price beat others staff cheerful helpful and knowledgeable immediate attention and job completed swiftly at this depot

Rating 5 out of 5

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Efficient service fitted my car in as I had an appointment to get to

Rating 5 out of 5

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Excellent service good prices

Rating 5 out of 5

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Prompt polite and efficient service

Rating 4.5 out of 5

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Very highly satisfied with the service

Rating 5 out of 5

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You were cheaper than tyre web and ATS and you had my tyres in stock

Rating 5 out of 5

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Good service good workmanship

Rating 5 out of 5

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Service was quick and good

Rating 4 out of 5

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Easy parking at Folkestone eay opening customer waiting area drinks machine paper

Rating 4.5 out of 5

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Competitive pricing fast friendly service clean waiting area

Rating 5 out of 5

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Friendly and efficient staff good fast service

Rating 4.5 out of 5

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Good service

Rating 4.5 out of 5

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Polite helpful service prices usually quite competitive

Rating 5 out of 5

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Friendly helpful quick service

Rating 5 out of 5

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Helpful friendly service

Rating 4.5 out of 5

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Service satifactory but added £30 guarantee payment without asking for my permission to do so

Rating 5 out of 5

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Rating 5 out of 5

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Helpfulness of staff very hardworking

Rating 5 out of 5

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Good personal service

Rating 4 out of 5

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Great Service

Rating 5 out of 5

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Good service quick reasonable prices and local

Rating 4 out of 5

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Friendly and Excellent Service

Rating 5 out of 5

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Friendly service good knowledge of products willing and quick

Rating 4.5 out of 5

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good service at good price

Rating 5 out of 5

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