National Tyres and Autocare Ipswich

They were very careful with my black painted wheels

Robert

I am Familiar with two representatives on today’s visit. I remember them and, they remembered me. They take their time, give good advise and, represent your ethos, culture and brand in an exemplary fashion. (6240 and 9263)

John

Very professional, friendly, nothing to much trouble. Excellent

Denise

Good service, but were regrettably unable to use the 20% discount offered to current AA members. I appreciate that this is not the fault of the staff but a central issue.

Nic

Service was very quick, guys were friendly and I would definitely come back. Usually when I go to a a garage I feel like I’m being judged for not being overly knowledgable about cars, but here I felt welcome

Jordan

I ordered a battery for my Fiesta online and arranged a time to have it fitted, All fine. Then it turned out that the battery was incorrect for my car. The chap in National tyres had a more expensive one in stock which was fitted with no extra charge. Very impressed.

Martin

Always great service at this branch

Kevin

Efficient and fast

Kenny

Stuart was very accommodating. Staff very professional and they don't rip off woman. Will definitely be back for all my tyres.

Lace

The staff were very helpful and efficient

Charles

very polite, very helpful.

Mark

Nice and friendly staff and very helpful. They didn’t sell you stuff you didn’t need.

Andrew

Excellent service, very knowledgeable fitters. one mark gone due to slightly disappointing waiting area.

S

Prompt attention when I popped in for advice. Time taken to explain clearly what the issue was, and show what work needed to be done. All staff I dealt with were clearly experienced, knowledgeable and polite. (I also observed them treating other customers with courtesy.) The price for the job was reasonable. I would be happy to return for any future work.

David

My first visit to National Tyres and Autocare it’s definitely not going to be the last! Was impressed with the level of service and quality of work (tyres fitted) received.

Ken

Excellent very helpful good job done

V

Very good service. Jon called back quickly with quote and availability for Cat/front exhaust pipe. Made even better with 20% off voucher on exhausts and the cat comes with a two year guarantee. Efficient and convenient.

Alan

excellent service from the start especially as i left the car with them and told them to check the wrong tyre

Alisdair

Stuart and Alan did a top job !

Andrew

Knowledgeable and honest

Aidan

Excellent friendly service from all members in the branch especially from Akhlaqur Rahman

Andrew

Very polite , helpful professional service

Eralp

Excellent Service Always

KEVIN

I purchased the new tyre online, was informed of the date which it would be at the centre and it was fitted almost immediately when I arrive. Very quick and always efficient.

Tanya

Thanks to team and Stuart monk.

Alexander

Used this branch a few times now . Highly recommend to anyone always really helpful friendly and experienced staff

Gary

helped source a new tyre at short notice and kept me well informed

Stuart

Everything I would hope for - Again ! Thanks in particular to John !

Mark

First class service helped me over the bank holiday so iwent back again and will do in the future

Robert

I telephoned Ipswich (Woodbridge Road Branch) to enquire when it would be possible for my vehicle tracking to be checked. Jonathan (Manager) took my call, he was polite and helpful stating he could carry out check as soon as I could get to the branch. At branch I was not kept waiting and was informed by Jonathan that the tracking was only slightly out, providing me with enough information to make an informed choice. I proceeded with having the tracking adjusted. For the services the branch can offer, this is always my first port of call. I have never had a bad experience at this branch. If possible please pass my comments to Jonathan (Manager) Thank You.

Kevin

good

Kenny

The actual fitter was slow, too busy chatting.

Charles

Quick friendly service. Tyres swapped so that new could be added to the front of my car.

Eloise

Staff very polite and helpful, nothing to much trouble by all members of staff

Tony

very competative pricing on tyre replacement combined with prompt and efficient staff and very friendly service

chris

The staff were friendly,helpful and efficient.

Charles

friendly and efficient

Graham

Friendly staff and professional service at a good price, can’t be falted

Anonymous

Good and quick service

Anonymous

Helpful, friendly and knowledgeable staff. Price.

Anonymous

brilliant friendly and efficient service. five star

John

Friendly, knowledgeable & professional staff.

Edward

Polite staff, all very helpful, and clearly knew what they were doing.

Sean

Quick and quality service, competitive prices.

Kutlu

Good service

J

Very helpful and informative following double puncture

Dave

Friendly and speedy service

Dave

I have used National Tyres, Woodbridge Road, Ipswich on several occasions and have always been struck by their honesty and professionalism.

Anonymous

Very prompt and helpful service from the moment of speaking with Jonathan Martin when deciding to place an order for 2no: new Michelin Latitude Sport tyres. To his then taking the trouble to call me when tyres arrived in the depot and finally to the fitting of those tyres with the assistance of other members of staff.

michael anderson

Very efficient and friendly, knowledgeable, quick to answer phone and advise on any other issues.

David

Expert fitter, very knowledgeable and very professional. Thanks.

Allan

They are very good service and quality tyres and good prices.

Anonymous

First time I've used this garage. Very impressed with the customer service, professionalism, and politeness of John and Stuart at this Ipswich branch. Work carried out very quickly and efficiently at a responable price.

Anonymous

Good service

Anonymous

Just had 2x Michelin energy saver tyres fitted by your Ipswich branch today. I cannot praise enough the staff from my initial phone call to the finish. When I arrived they remembered the phone call and tyre make needed, very friendly and chatty and above all professional. They were not aware that Institute of Advanced Motorists got a 17.5% discount but looked it and made a note for future customers. Well done!

Adrian

The staff were very professional and most helpful, they could not have done more, they were quick and helpful and wanted to please

Charles

The staff were very professional and most helpful, they could not have done more, they were quick and helpful and wanted to please

Charles

Came in with a burst tyre fitted new one there an then for us

Anonymous

Professional, friendly, enthusiastic fitter (Alan) and top quality work. Took exceptional care of my car for incredible price for oil change.

Alex

I rate the staff in this branch as a 10 because of their professionalism in explaining what work is required and not leaning on a customer to push the sale, my 2nd visit, wife's visit a month ago with a slow puncture turned out to be a corroded rim, minimal work required and no tyre needed. New rears needed in a couple of months and I will return. (I do not know anyone at the branch)

Anonymous

CHEAPEST PRICE FRIENDLY SERVICE

Chris

Very impressed with the manager and the fitters were very helpful and courteous

Anonymous

Always very friendly helpful service. The chaps are great.

Anonymous

Referring to my local branch visit experience. I switched from a competitor as i was not happy with some of the service experienced on safety grounds and was recommended National. I now regard National as my first choice as the service received was impeccable. Pricing found very reasonable, professionalism and knowledge first class from the manager and staff. I have now had all my van tyres changed over three visits and not pushed into anything that wasn't needed at the time. Advised at every visit on state of all tyres and how to get the most out of them before replacement. That is why i am a returning customer. Well done to the manager and staff as in my eyes they have it just right. Very speedy service as well. Extremely impressed with the service i have found at my branch and i very rarely give feedback as too busy . But this was warranted.

Anonymous

Just had excellent service and advice from Woodbridge Road Ipswich branch

Anonymous

The staff are very helpful and will try to obtain the part that you need, if it is't in stock. Also they were able to come to my house, which is across the road, and check then change the car battery.

Anonymous

I ordered 2 tyres through Tyreshopper over the weekend and on contacting branch to arrange a fitting time I was advised by John that the order had just come through and tyres were anticipated for delivery Tuesday. I said I must have them fitted by Wednesday as I had booked on-line as I was going away. John said he would check availability and call me to confirm when they were in. As good as his word, John called me first thing Tuesday morning to say they had arrived and that I could have them fitted anytime today Tuesday as they had a full team and he was aware that I was going away. I went along just before midday and they were fitted straight away. Also they reset the tyre monitoring system on my BMW. I shall definitely go to this depot again.

Philip

Staff very polite made a good job of doing my exhaust and put it on very quickly

Phil

Very helpful from the moment I called to the moment I left the site. Jonathan Martin was the chap who looked after me. I felt as though things were explained in plain English and I knew what was going on. It was quick and very professional. I don't leave many reviews but when I receive exceptional service I feel it is worth leaving the comment

Anonymous

Very friendly staff

Anonymous

Excellent value, best I could find locally. Efficient and friendly helpful staff. Two tyres changed and safety checks done on others all inside 1 hour at depot. Thank you!

Anonymous

Excellent service but the staff do not advise about discounts. You only get them if you as the customer are aware of all the options open to you.

Charles

The friendly service offered without question, speedy and and effencient.

Anonymous

Fantastic customer service Greater guys Fast work Always accommodating

Kelly

Very helpful staff, no problem with giving advice. Checked and advised on brake ware. Good opening hours, facilities clean and tidy. Advised when asked about tyre rotation, giving both options and reasons for and against. We needed 2 tyres for rear, one close to limit, one with nail embedded. Decided to swap as front were 12 month and 6 month old, so we had 2 new on front driving wheels.

liz

Excellent friendly, informative service.

Anonymous

Really friendly and curteous. Professional job done.

Anonymous

Excellent service at Ipswich branch, extremely helpful people

Simon

good price, great service

Richard

Always get a good reliable service

Anonymous

Very simple to get 2 new tyres

Christopher

Quick service and everything done correctly

James

Good service at a good price

Anonymous

Because I was pleased with your attendance when I needed your services.

Anonymous

Extremely friendly polite and very helpful. Great job guys.

Colleen

Good professional service

Anonymous

Prompt efficient polite service & advice

Anonymous

Good service, friendly staff and low prices.

Glenn

Very good service and a fair price

Anonymous

Excellent price and service and the guarantee was honoured

Simon

Completely honest, friendly & efficient staff.

Anonymous

Good price. Good service. Polite and friendly staff.

Oliver

Staff were friendly and appeared professional

Roger

Prompt efficient and friendly service

Anonymous

good efficient service

Anonymous

Despite being very busy on a Friday afternoon, the technicians still had took time to fit my request in.

Anonymous

polite just got on with the job good online price

Gareth

Really friendly and helpful staff at our local branch , good prices via tyre shopper

Gary

Easy website competitive prices helpful staff shop nearby

Heath

Excellent help over the phone and on-site, helped me solve a problem that would have been far more costly via another route.

Anonymous

Always get great customer service from National, and are happy to offer advise

Anonymous

very good service, prompt and thorough work. Also informative.

Anonymous

Quick friendly service

Anonymous

Friendly service,Jonathan Martin gave me a choice of 3 tyres.job done very quickly.

Anonymous

Although I only went to the Ipswich branch to purchase 2 new tyres I was very impressed with the Engineers Dean Curtis and Jonathan Martin whe were very helpful and brought to my attention that my Brake pad and discs needed to be replaced. They did not pressure me in any way and let me see the worn discs for which I am very grateful.

Anonymous

Very helpful staff

Ian

Good prices and efficient staff

Glenn

my punctured tyre was attended to straight away, no wait, no problem, good value for money, cheerful staff, fantastic service all round!

Anonymous

good price, easy online booking.

Richard

Service in the past. Price and helpfulness

Ann

Got no complaints a little wait like you would expect friendly service job done

Anonymous

Gave useful advice for the future.

Anonymous

Very Quick and professional, friendly, helpfull

Krawiec

Professionalism, honest interaction and flexibility to accommodate my preferred time.

AKSHAY

The service at the Ipswich Woodbridge branch was excellent. They waited for me to turn up slightly after normal closing time. They were fast and efficient and friendly.

Anonymous

Good service and discounts

Charles

very good service

Sajan

price,speed,service

Anonymous

The service was excellent and the fitter Jonathan Martin took great care with my wheels which came off my 2007 Corvette show car.

Anonymous

Ipswich depot was the most helpful service centre I have been to in over 50 years of motoring .I would recogmend that Derek, John and Wayne have a pay rise. many thanks to national,

Anonymous

Quick service

Anonymous

Good Prompt Service

Anonymous

Great service. Telephone service very good. Good communication and very good service during tyre change. Swift change of tyres. Very good value.

Anonymous

Very good service

Anonymous

I phoned up the local branch and got a deal only slightly more than ordering online (with all the delay online involves). Staff were friendly, job looks well done.

Anonymous

Price Impartial advice

melissa

Prompt friendly service and care for the customer.

Anonymous

The staff are excellent and nothing is too much trouble? They are quick and professional.! Can you please give this positive feedback to the staff as they should hear it. A good company should feedback positive comments to their staff not just complaints!!!

Anonymous

Both the staff on duty, Jonathan & Wayne, were first class in their attitude and got the job done with the minimum of fuss. Both tyres were available immediately which was an added bonus due to the size.

Anonymous

Friendly, quick, well priced

pete

Needed a battery on a Sunday, very few places open but got very good service from National Tyres. Didn't have the opportunity to compare price but £86.50 seemed fair.

Anonymous

Cheap prices, very good service

Anonymous

Friendly service, immediate service without booking.

Anonymous

Very easy to deal with, know you're getting value for money, great selection of tyres, very flexible on fitting the tyres, staff are very friendly and polite.

Scott

Fast, efficient and polite. Not much customer facilities.

Anonymous

Mainly because the staff were honest and didn't try to palm me off with a new tyre when all a needed was a new valve.

Anonymous

Very good customer service. Tops car care and fast solutions provided to problems.

Anonymous

staff were very knowledgeable, friendly and helpful and the price was the best price found. Both Derek and Wayne deserve praise in the ay they dealt with my custom.

Craig

What a great service. The team were knowledgeable,keen,friendly, professional and helpful. I would particularly mention Derrick who went out of his way to ensure good service. I will certainly return and will recommend this outlet to others.

Alan

Very good customer service at Ipswich branch and were happy to help as ugh as possible.

Michael

Going to your Ipswich branch on Woodbridge Road with a slow puncture I had an immediate response from your staff .They were on the case right away fixing my problem and I was on my way .It almost felt like I'd experienced a F1 pit stop. Brilliant !

Anonymous

Online ordering very simple, Online customer care re order and confirmation by email very quick. In branch telephone call received advising tyres were at branch and awaiting fitting and was told they could be fitted earlier than booked date. At branch on day, polite and pleasant reception from Derek Cox with his cheerful and excellent explanation of processes including detail on tracking adjustment requirements.

Kevin

Good price, great service and professional.

Anonymous

prompt service

Anonymous

Because of the usual good service at Ipswich branch and the special offers that National Tyres are always promoting.

Shane

Nothing is too much trouble. The staff go out of their way to sort out your car requirements as quickly and efficiently as possible. Please pass on the appropriate recognition as the staff and their service at the Ipswich branch is brilliant. They are a credit to National Tyres!

Anonymous

Excellent service from Derek Cox, manager (?) of Ipswich Branch, who obtained a replacement exhaust for me, saving my sanity on a long journey London to Dunwich. Efficient, friendly and had the part waiting for me as I arrived. 30 Aug 2014

Anonymous

fantastic service and always got stock

Anonymous

I'm a returning customer and always get fantastic help and advice from the boys at my branch couldn't do more.Fantastic!

Anonymous

Fantastic service as always

Anonymous

High quality of staff

Anonymous

Excellent individual needs service on a Saturday afternoon & foc repairs to my alloy wheel.

Anonymous

Great service

Anonymous

Good service

Anonymous

I am always completely satisfied with the quick and efficient service I receive from the Woodbridge Road, Ipswich staff. They are always polite and extremely helpful.

Anonymous

Helpful, friendly and efficient

Anonymous

Very friendly and quick service even though I ordered online

gerald

good, helpful service and a good price for a premium product

Anonymous

No messing about just got on with replacing tyre , which had already been put to one side so guaranteed fitting on day

Anonymous

Advisor was thorough and gave a good explanation of the work necessary and provided two quotes for replacement front tyres.

Anonymous

Good value

Anonymous

I want to keep I happy so U will send me a voucher pretty please

shaun

Good service, but prices are not the most competitive - although your special offers do make you a more attractive choice(which on this occaision was the reason for visiting you). Also, you are having to compete against the likes of Black Circles. Com who have you beaten on price and you can buy and book online - you are missing a trick here. Your market is very competitive, but you are not doing anything that is really very different from the rest of the 'herd'. Finally, presentation is everything these days, and your Ipswich premises does not entice you to come in - just a few yards up the road is a branch of HiQ which looks modern, clean and inviting - your branch by comparison looks dirty and ramshackle. If you had not been offering half price wheel alignment i would definitely have not chosen you. Sorry if this hurts to hear, but you did ask !

Anonymous