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National Tyres and Autocare - Ipswich branch

National Tyres and Autocare Ipswich

National Tyres and Autocare
486 Woodbridge Road
Ipswich
IP4 4PS UK
Phone: 01473 723 227

(Next to The John Bull Pub. Near Barclays Bank.)

OPENING HOURS:
Monday - Friday: 8.30am - 6.00pm
Saturday: 8.30am - 5pm
Sunday: 10am-4pm

Tyre Search

Phone 0800 432 0460
if you need help with your sizes

SERVICES AVAILABLE

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Branch listing created by Mike Bourne

CUSTOMER REVIEWS

Branch Experience
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4.8 out of 5

150 review(s) of Ipswich

Knowledgeable and honest

Rating 5 out of 5

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Excellent friendly service from all members in the branch especially from Akhlaqur Rahman

Rating 5 out of 5

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Very polite , helpful professional service

Rating 5 out of 5

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Excellent Service Always

Rating 5 out of 5

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I purchased the new tyre online, was informed of the date which it would be at the centre and it was fitted almost immediately when I arrive. Very quick and always efficient.

Rating 5 out of 5

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Thanks to team and Stuart monk.

Rating 5 out of 5

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Used this branch a few times now . Highly recommend to anyone always really helpful friendly and experienced staff

Rating 5 out of 5

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helped source a new tyre at short notice and kept me well informed

Rating 5 out of 5

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Everything I would hope for - Again ! Thanks in particular to John !

Rating 5 out of 5

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First class service helped me over the bank holiday so iwent back again and will do in the future

Rating 5 out of 5

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I telephoned Ipswich (Woodbridge Road Branch) to enquire when it would be possible for my vehicle tracking to be checked. Jonathan (Manager) took my call, he was polite and helpful stating he could carry out check as soon as I could get to the branch. At branch I was not kept waiting and was informed by Jonathan that the tracking was only slightly out, providing me with enough information to make an informed choice. I proceeded with having the tracking adjusted. For the services the branch can offer, this is always my first port of call. I have never had a bad experience at this branch. If possible please pass my comments to Jonathan (Manager) Thank You.

Rating 5 out of 5

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good

Rating 4.5 out of 5

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The actual fitter was slow, too busy chatting.

Rating 3.5 out of 5

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Quick friendly service. Tyres swapped so that new could be added to the front of my car.

Rating 5 out of 5

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Staff very polite and helpful, nothing to much trouble by all members of staff

Rating 5 out of 5

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very competative pricing on tyre replacement combined with prompt and efficient staff and very friendly service

Rating 5 out of 5

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The staff were friendly,helpful and efficient.

Rating 4.5 out of 5

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friendly and efficient

Rating 5 out of 5

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Friendly staff and professional service at a good price, can’t be falted

Rating 5 out of 5

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Good and quick service

Rating 5 out of 5

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Helpful, friendly and knowledgeable staff. Price.

Rating 5 out of 5

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brilliant friendly and efficient service. five star

Rating 5 out of 5

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Friendly, knowledgeable & professional staff.

Rating 5 out of 5

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Polite staff, all very helpful, and clearly knew what they were doing.

Rating 5 out of 5

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Quick and quality service, competitive prices.

Rating 4 out of 5

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Good service

Rating 5 out of 5

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Very helpful and informative following double puncture

Rating 5 out of 5

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Friendly and speedy service

Rating 5 out of 5

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I have used National Tyres, Woodbridge Road, Ipswich on several occasions and have always been struck by their honesty and professionalism.

Rating 5 out of 5

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Very prompt and helpful service from the moment of speaking with Jonathan Martin when deciding to place an order for 2no: new Michelin Latitude Sport tyres. To his then taking the trouble to call me when tyres arrived in the depot and finally to the fitting of those tyres with the assistance of other members of staff.

Rating 5 out of 5

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Very efficient and friendly, knowledgeable, quick to answer phone and advise on any other issues.

Rating 5 out of 5

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Expert fitter, very knowledgeable and very professional. Thanks.

Rating 5 out of 5

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They are very good service and quality tyres and good prices.

Rating 4 out of 5

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First time I've used this garage. Very impressed with the customer service, professionalism, and politeness of John and Stuart at this Ipswich branch. Work carried out very quickly and efficiently at a responable price.

Rating 5 out of 5

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Good service

Rating 4 out of 5

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Just had 2x Michelin energy saver tyres fitted by your Ipswich branch today. I cannot praise enough the staff from my initial phone call to the finish. When I arrived they remembered the phone call and tyre make needed, very friendly and chatty and above all professional. They were not aware that Institute of Advanced Motorists got a 17.5% discount but looked it and made a note for future customers. Well done!

Rating 5 out of 5

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The staff were very professional and most helpful, they could not have done more, they were quick and helpful and wanted to please

Rating 5 out of 5

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The staff were very professional and most helpful, they could not have done more, they were quick and helpful and wanted to please

Rating 5 out of 5

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Came in with a burst tyre fitted new one there an then for us

Rating 5 out of 5

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Professional, friendly, enthusiastic fitter (Alan) and top quality work. Took exceptional care of my car for incredible price for oil change.

Rating 5 out of 5

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I rate the staff in this branch as a 10 because of their professionalism in explaining what work is required and not leaning on a customer to push the sale, my 2nd visit, wife's visit a month ago with a slow puncture turned out to be a corroded rim, minimal work required and no tyre needed. New rears needed in a couple of months and I will return. (I do not know anyone at the branch)

Rating 5 out of 5

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CHEAPEST PRICE FRIENDLY SERVICE

Rating 5 out of 5

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Very impressed with the manager and the fitters were very helpful and courteous

Rating 4.5 out of 5

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Always very friendly helpful service. The chaps are great.

Rating 5 out of 5

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Referring to my local branch visit experience. I switched from a competitor as i was not happy with some of the service experienced on safety grounds and was recommended National. I now regard National as my first choice as the service received was impeccable. Pricing found very reasonable, professionalism and knowledge first class from the manager and staff. I have now had all my van tyres changed over three visits and not pushed into anything that wasn't needed at the time. Advised at every visit on state of all tyres and how to get the most out of them before replacement. That is why i am a returning customer. Well done to the manager and staff as in my eyes they have it just right. Very speedy service as well. Extremely impressed with the service i have found at my branch and i very rarely give feedback as too busy . But this was warranted.

Rating 4.5 out of 5

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Just had excellent service and advice from Woodbridge Road Ipswich branch

Rating 5 out of 5

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The staff are very helpful and will try to obtain the part that you need, if it is't in stock. Also they were able to come to my house, which is across the road, and check then change the car battery.

Rating 5 out of 5

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I ordered 2 tyres through Tyreshopper over the weekend and on contacting branch to arrange a fitting time I was advised by John that the order had just come through and tyres were anticipated for delivery Tuesday. I said I must have them fitted by Wednesday as I had booked on-line as I was going away. John said he would check availability and call me to confirm when they were in. As good as his word, John called me first thing Tuesday morning to say they had arrived and that I could have them fitted anytime today Tuesday as they had a full team and he was aware that I was going away. I went along just before midday and they were fitted straight away. Also they reset the tyre monitoring system on my BMW. I shall definitely go to this depot again.

Rating 5 out of 5

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Staff very polite made a good job of doing my exhaust and put it on very quickly

Rating 5 out of 5

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Very helpful from the moment I called to the moment I left the site. Jonathan Martin was the chap who looked after me. I felt as though things were explained in plain English and I knew what was going on. It was quick and very professional. I don't leave many reviews but when I receive exceptional service I feel it is worth leaving the comment

Rating 5 out of 5

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Very friendly staff

Rating 5 out of 5

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Excellent value, best I could find locally. Efficient and friendly helpful staff. Two tyres changed and safety checks done on others all inside 1 hour at depot. Thank you!

Rating 4.5 out of 5

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Excellent service but the staff do not advise about discounts. You only get them if you as the customer are aware of all the options open to you.

Rating 4 out of 5

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The friendly service offered without question, speedy and and effencient.

Rating 5 out of 5

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Fantastic customer service Greater guys Fast work Always accommodating

Rating 5 out of 5

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Very helpful staff, no problem with giving advice. Checked and advised on brake ware. Good opening hours, facilities clean and tidy. Advised when asked about tyre rotation, giving both options and reasons for and against. We needed 2 tyres for rear, one close to limit, one with nail embedded. Decided to swap as front were 12 month and 6 month old, so we had 2 new on front driving wheels.

Rating 4.5 out of 5

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Excellent friendly, informative service.

Rating 5 out of 5

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Really friendly and curteous. Professional job done.

Rating 5 out of 5

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Excellent service at Ipswich branch, extremely helpful people

Rating 5 out of 5

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good price, great service

Rating 5 out of 5

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Always get a good reliable service

Rating 5 out of 5

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Very simple to get 2 new tyres

Rating 5 out of 5

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Quick service and everything done correctly

Rating 5 out of 5

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Good service at a good price

Rating 4 out of 5

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Because I was pleased with your attendance when I needed your services.

Rating 5 out of 5

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Extremely friendly polite and very helpful. Great job guys.

Rating 5 out of 5

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Good professional service

Rating 4 out of 5

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Prompt efficient polite service & advice

Rating 4 out of 5

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Good service, friendly staff and low prices.

Rating 4 out of 5

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Very good service and a fair price

Rating 5 out of 5

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Excellent price and service and the guarantee was honoured

Rating 4.5 out of 5

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Completely honest, friendly & efficient staff.

Rating 5 out of 5

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Good price. Good service. Polite and friendly staff.

Rating 5 out of 5

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Staff were friendly and appeared professional

Rating 5 out of 5

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Prompt efficient and friendly service

Rating 5 out of 5

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good efficient service

Rating 4.5 out of 5

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Despite being very busy on a Friday afternoon, the technicians still had took time to fit my request in.

Rating 5 out of 5

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polite just got on with the job good online price

Rating 4.5 out of 5

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Really friendly and helpful staff at our local branch , good prices via tyre shopper

Rating 5 out of 5

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Easy website competitive prices helpful staff shop nearby

Rating 5 out of 5

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Excellent help over the phone and on-site, helped me solve a problem that would have been far more costly via another route.

Rating 4.5 out of 5

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Always get great customer service from National, and are happy to offer advise

Rating 4.5 out of 5

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very good service, prompt and thorough work. Also informative.

Rating 4.5 out of 5

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Quick friendly service

Rating 4.5 out of 5

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Friendly service,Jonathan Martin gave me a choice of 3 tyres.job done very quickly.

Rating 4.5 out of 5

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Although I only went to the Ipswich branch to purchase 2 new tyres I was very impressed with the Engineers Dean Curtis and Jonathan Martin whe were very helpful and brought to my attention that my Brake pad and discs needed to be replaced. They did not pressure me in any way and let me see the worn discs for which I am very grateful.

Rating 5 out of 5

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Very helpful staff

Rating 4.5 out of 5

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Good prices and efficient staff

Rating 4 out of 5

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my punctured tyre was attended to straight away, no wait, no problem, good value for money, cheerful staff, fantastic service all round!

Rating 5 out of 5

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good price, easy online booking.

Rating 5 out of 5

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Service in the past. Price and helpfulness

Rating 5 out of 5

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Got no complaints a little wait like you would expect friendly service job done

Rating 4.5 out of 5

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Gave useful advice for the future.

Rating 5 out of 5

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Very Quick and professional, friendly, helpfull

Rating 5 out of 5

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Professionalism, honest interaction and flexibility to accommodate my preferred time.

Rating 4 out of 5

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The service at the Ipswich Woodbridge branch was excellent. They waited for me to turn up slightly after normal closing time. They were fast and efficient and friendly.

Rating 5 out of 5

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Good service and discounts

Rating 5 out of 5

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very good service

Rating 5 out of 5

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price,speed,service

Rating 5 out of 5

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The service was excellent and the fitter Jonathan Martin took great care with my wheels which came off my 2007 Corvette show car.

Rating 5 out of 5

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Ipswich depot was the most helpful service centre I have been to in over 50 years of motoring .I would recogmend that Derek, John and Wayne have a pay rise. many thanks to national,

Rating 5 out of 5

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Quick service

Rating 4.5 out of 5

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Good Prompt Service

Rating 5 out of 5

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Great service. Telephone service very good. Good communication and very good service during tyre change. Swift change of tyres. Very good value.

Rating 5 out of 5

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Very good service

Rating 4.5 out of 5

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I phoned up the local branch and got a deal only slightly more than ordering online (with all the delay online involves). Staff were friendly, job looks well done.

Rating 4.5 out of 5

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Price Impartial advice

Rating 5 out of 5

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Prompt friendly service and care for the customer.

Rating 5 out of 5

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The staff are excellent and nothing is too much trouble? They are quick and professional.! Can you please give this positive feedback to the staff as they should hear it. A good company should feedback positive comments to their staff not just complaints!!!

Rating 5 out of 5

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Both the staff on duty, Jonathan & Wayne, were first class in their attitude and got the job done with the minimum of fuss. Both tyres were available immediately which was an added bonus due to the size.

Rating 5 out of 5

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Friendly, quick, well priced

Rating 5 out of 5

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Needed a battery on a Sunday, very few places open but got very good service from National Tyres. Didn't have the opportunity to compare price but £86.50 seemed fair.

Rating 5 out of 5

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Cheap prices, very good service

Rating 5 out of 5

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Friendly service, immediate service without booking.

Rating 4.5 out of 5

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Very easy to deal with, know you're getting value for money, great selection of tyres, very flexible on fitting the tyres, staff are very friendly and polite.

Rating 5 out of 5

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Fast, efficient and polite. Not much customer facilities.

Rating 4.5 out of 5

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Mainly because the staff were honest and didn't try to palm me off with a new tyre when all a needed was a new valve.

Rating 5 out of 5

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Very good customer service. Tops car care and fast solutions provided to problems.

Rating 5 out of 5

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staff were very knowledgeable, friendly and helpful and the price was the best price found. Both Derek and Wayne deserve praise in the ay they dealt with my custom.

Rating 5 out of 5

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What a great service. The team were knowledgeable,keen,friendly, professional and helpful. I would particularly mention Derrick who went out of his way to ensure good service. I will certainly return and will recommend this outlet to others.

Rating 5 out of 5

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Very good customer service at Ipswich branch and were happy to help as ugh as possible.

Rating 4.5 out of 5

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Going to your Ipswich branch on Woodbridge Road with a slow puncture I had an immediate response from your staff .They were on the case right away fixing my problem and I was on my way .It almost felt like I'd experienced a F1 pit stop. Brilliant !

Rating 5 out of 5

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Online ordering very simple, Online customer care re order and confirmation by email very quick. In branch telephone call received advising tyres were at branch and awaiting fitting and was told they could be fitted earlier than booked date. At branch on day, polite and pleasant reception from Derek Cox with his cheerful and excellent explanation of processes including detail on tracking adjustment requirements.

Rating 5 out of 5

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Good price, great service and professional.

Rating 4.5 out of 5

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prompt service

Rating 5 out of 5

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Because of the usual good service at Ipswich branch and the special offers that National Tyres are always promoting.

Rating 5 out of 5

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Nothing is too much trouble. The staff go out of their way to sort out your car requirements as quickly and efficiently as possible. Please pass on the appropriate recognition as the staff and their service at the Ipswich branch is brilliant. They are a credit to National Tyres!

Rating 5 out of 5

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Excellent service from Derek Cox, manager (?) of Ipswich Branch, who obtained a replacement exhaust for me, saving my sanity on a long journey London to Dunwich. Efficient, friendly and had the part waiting for me as I arrived. 30 Aug 2014

Rating 5 out of 5

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fantastic service and always got stock

Rating 5 out of 5

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I'm a returning customer and always get fantastic help and advice from the boys at my branch couldn't do more.Fantastic!

Rating 5 out of 5

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Fantastic service as always

Rating 5 out of 5

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High quality of staff

Rating 5 out of 5

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Excellent individual needs service on a Saturday afternoon & foc repairs to my alloy wheel.

Rating 4.5 out of 5

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Great service

Rating 5 out of 5

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Good service

Rating 4.5 out of 5

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I am always completely satisfied with the quick and efficient service I receive from the Woodbridge Road, Ipswich staff. They are always polite and extremely helpful.

Rating 5 out of 5

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Helpful, friendly and efficient

Rating 5 out of 5

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Very friendly and quick service even though I ordered online

Rating 5 out of 5

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good, helpful service and a good price for a premium product

Rating 5 out of 5

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No messing about just got on with replacing tyre , which had already been put to one side so guaranteed fitting on day

Rating 4.5 out of 5

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Advisor was thorough and gave a good explanation of the work necessary and provided two quotes for replacement front tyres.

Rating 4 out of 5

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Good value

Rating 4 out of 5

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I want to keep I happy so U will send me a voucher pretty please

Rating 5 out of 5

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Good service, but prices are not the most competitive - although your special offers do make you a more attractive choice(which on this occaision was the reason for visiting you). Also, you are having to compete against the likes of Black Circles. Com who have you beaten on price and you can buy and book online - you are missing a trick here. Your market is very competitive, but you are not doing anything that is really very different from the rest of the 'herd'. Finally, presentation is everything these days, and your Ipswich premises does not entice you to come in - just a few yards up the road is a branch of HiQ which looks modern, clean and inviting - your branch by comparison looks dirty and ramshackle. If you had not been offering half price wheel alignment i would definitely have not chosen you. Sorry if this hurts to hear, but you did ask !

Rating 4 out of 5

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