National Tyres and Autocare 5-7 New StreetWorthing BN11 3BT UK Phone: 01903 234 476
OPENING HOURS: Monday - Friday: 8.30am - 6.00pmSaturday: 8.30am - 5pm
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Tyres WORTHING | Exhausts WORTHING | Oil Change WORTHING Brakes WORTHING | Car Batteries WORTHING
Branch listing created by Mike Bourne
Branch Experience 4.7 out of 5
318 review(s) of Worthing
Keith, Tom & Dec were very customer focused and welcoming. After seeing to my puncture repair I was very pleased at the cleanliness of the depot & service. Good lads.
Rating 5 out of 5
Andy
Brilliant service from telephoning to book the car in to being greeted by Thomas (Tom) Kelly and his full attention to my car. Tom took the time to keep me informed and fully appraised of the problems with my brakes and showed me this too. It was far worse than I had thought it was but Tom took the time to ensure he got the parts needed, at the best value he could, without compromising quality and I got my 20% discount with my vouchers that came through the post. It was a good, honest and reassuring experience. Communication with me was excellent, completely professional and informative, with a bit of fun banter thrown in by Tom and the team, to demonstrate friendly characters without compromising professionalism. I drove away reassured - knowing what to expect after the brakes repairs - knowing what to look out for and ultimately feeling that my car was safe to drive. Previously I had all four tyres fitted here nearly 3 years ago - I do plenty of mileage and the tyres they recommended and fitted then were also checked and are still good. As a woman, who knows little about cars, trust is so important when it comes to having the car done - the 'show and tell' - so you can see the problem really helped me to understand without making me feel stupid. I would absolutely recommend Worthing Branch for the open, honest, friendly and professional way they work.
Deborah
Keith Hill was very polite and happy to answer all questions, dealt with me professionally and friendly. Good job
Halil
Extremely friendly staff. Visited a few weeks ago with my partners car. Got my car booked in tomorrow morning
Jake
Excellent customer service
Simon
Called Worthinf Branch early afternoon as needed all round brakes and discs. Staff were fantastic ordered and sourced the parts from multiple areas so that we could have our vechile back by the end of the day.
Meg
All staff are friendly, polite and helpful. I would definitely recommend. Thanks guys
Paul
Good servicr
Frank
Excellent service and the staff could not have been anymore helpful. Really good, efficient and polite. The manager Keith Hill was excellent, as was the mechanic that fitted my 3 new tyres.
Colin
These guys are so helpful. Went in when they where really busy and the manager organised everyone,s work schedule super quick and fixed my puncture. Then went in again when I realised my tyre was illegal and the manager gave me an excellent price and again fitted me in. They are all a nice happy chatty bunch and the manager is good at his job.
sue
Very friendly, very thorough and very knowledgable. Would definitely use again and recommend
James
Had a puncture, put on the temporary wheel and raced to the branch and got there at 4.55pm and it closes at 5pm. The chap (Keith Hill) was extremely helpful and decided to replace the tyre for us there and then. It was way past closing when he finished but he did it with a smile and a cheery disposition. Unusual these days to receive such good service and couldn't let it go without letting your company know what a special employee you have.
Michael
Very friendly staff! Quick and easy.
Laura
The person in charge ,I think his name is Kieth,was very helpful ,polite,and he didn’t push me into a corner like some companies do National Tyres should be very proud to have someone like this.and just to let you know I have never met before today.
Martin
When I phoned to book my car in we agreed I would arrive at 10am and the car would be looked at and fixed on the same day. But when I got there at 9.45 the 9am customer was late arriving and hadn't been started, and a fitter had been sent somewhere else for the day, so at 11am my car hadn't been looked at. They'd received lots of online bookings, one of which wasn't even on their computer. They said they wouldn't be able to fix my car that day, i was unhappy because the suspension was very noisy and i had to go to work in the week so wouldn't be available until the next weekend, and didn't want to drive it for a week unrepaired. Fortunately Keith Hill realised my situation and agreed he would fix the car the same day even if it meant staying late himself. The car was completed by 3pm.
Rating 3.5 out of 5
Sue
Just had one tyre replaced this time. The staff were excellent and the manager Keith managed to fit me in on a busy Saturday morning. The chap doing the tyre fitting obviously took great care not to damage the wheel which was appreciated. only minor point is there was quite a lot of rubber lubricant left on the wheel rim which I did have to clean off when I got home. A quick wipe of the excess would have been better.
Rating 4.5 out of 5
KEITH
Brilliant customer service - exhaust replaced on my Ford Fiesta within 24 hours of me calling.
Finlay
Great young manager, he went out of his way to help me giving me a lift home in the pouring rain and fitting my new battery. Thank you so much.
Guys very polite and helpful, but there was no parking area and I had to wait on a double yellow line while being served.
Rating 4 out of 5
Nik
Having rung the depot to confirm they had the correct tyres in stock I drove to the depot. They were then unable to find the tyres for my vehicle hence the whole job took in excess of 2.5 hours to replace 2 tyres. When I got home I then noticed that one of the centre caps had not been replaced, and this had to be mailed to me.
Rating 3 out of 5
Ian
very helpful and pleasant staff
Malcolm
Good service, good product, polite staff
Always seem to get good service and value. I feel that the staff are honest and straightforward.
Anonymous
Good and prompt service in identifying vehicle issue
I have been using National for a few years now. I called today at 9:00 for a tyre replacement and made an appointment for 10:00 and at 11:00 the job was completed. They also offered to help me load the wheelchair back into the car. Very pleased.
Dean
easy to get to branch plus friendly staff
Nice people. Very helpful going above expectations.
Michal
Great customer service, reliable and a good job.
Helen
Very efficient polite service
Very good service and high quality components at a good price
Nathan, Gary and Dan have done an amazing job. Thank you so much, much appreciated!
Always good service
John
Good staff
Speedy, professional service that made me feel welcome
Friendly staff and helpfull
Served quickly and efficiently
Great friendly staff and speedy service
I've used the Worthing branch of National tyres for a number of years now and have always been very pleased with the whole operation. The staff are always very courteous and accommodating. Of particular note is Gary Crewe, the current manager of the Worthing Branch. He recently sorted out a battery problem with one of my cars and has organised the latest fitting of 4 new tyres and a wheel alignment to another of my vehicles. He is an extremely personable person and is a real asset to your operation. Thanks very much.
Keith
Location of centre and cheap and efficient service.
Tony
Fast service, good price and friendly helpful crew
Great service
michael
efficient clean service
Friendly and helpful staff
Michelle
The guy who fitted my tyre was quick and helpful. I offered to get my wheel out of the boot but he said it was no worries and he would do it. Top geeza
Luke
Very good service despite being fairly busy. Nigel Field and Xavier Pejuan were very helpful and professionals
mazin
Staff were very helpful and polite
Nigel
Really good customer service. Friendly, efficient and a good price.
Really helpful staff
Fast, courteous, do a good job
Arrived at the depot without a booking, was seen immediately by Gary Crewe who gave me good attention and a fast resolve of my problem.Within a very short time both he and the fitter completed the tyre replacement without issue and a little less than was quoted, It was only one tyre blowout but i left with a new tyre and the warm satisfaction of a professional, cheerful manner it which i was served, a rare thing these days. Thank you
Your staff at the worthing branch were very friendly and helpful would make me use The branch again
paul
Excellent friendly service
Polite prompt service. Not too much "bullshit"
Rodney
Customer rep at national tyres in Worthing Very helpful and professional
Competitive pricing, good customer service, expert fitting.
I applied for an oil change online but couldn't get the date I needed and I spoke to a gentleman called gary Crewe from my local branch and he fitted me in to a time and day slot to my requirements.
Cliff
Friendly, fast service and good value.
fitted at appointment time and reasonable price.
Christopher
Polite service , speedy and good value for money
Good price Quick and friendly service Adapted to my work times, by taking the car one day, and picking it up the next day
Good quick service, helpful advise
Alan
Easy access. No problem getting parts.
JOHN
no hassel
Good, helpful service. Competitive price
Quick efficient service
STEPHEN
Quick, efficient service. Large range of tyres in stock. Value for money.
Holly
Courtesy and promptness.
Ralph Maurice
good value and service
Robert
Service was ok The building quite outdated hard location to park Seating area looks outdated to others Not really warm and welcoming reflects and bad image
good service
Ajay
easy to order online. phoned on the day to see when the best time to drop off car would be. Friendly staff. car was ready when they said it would be.
Andrew
Quality, accurate work at a good price.
Good service and reasonable prices
The staff was very helpful and polite and dealt with us very quickly
Good Advice; efficient service
reasonable prices
Booked through tyre shopper and staff were accommodating in booking a time for us to visit, staff were fast efficient professional and informative
David
Prompt work carried out thoroughly
The team appeared to be very professional at fitting the tyres and were able to replace two tyres at short notice. The tyres had to be ordered in and while I received a phone call to say that they hadn't arrived when expected, I had to call back later to find that the tyres had been delivered. Waiting facilities for customers could be hugely improved.
got job done at reasonable price
I always use National Tyres because the service is excellent
Good service from staff and reasonable price for work done
karon
I cannot fault them.
Dennis
Staff are helpful and polite
Had the right tyre in stock at reasonable price. Smoothed bead of alloy wheel as part of fitting.
antony
Very good prices for quality brand tyres
Friendly staff professional service
Although these guys were rushed off their feet, they still had time to help out with questions i had about my own car and gave me a competitive quote to replace my tyres
EXCELLENT SERVICE!
Good service but the branch needs updating
Nick
Good service and prices
Friendly helpful
Excellent service
Well organised, prompt, courteous and friendly service, and good value for money.
Value for money. Good service.
I have always had good service from the Worthing Branch.
Darren was most helpful on the telephone and dwhen we attended the workshop Very efficient all round
Encouragement due to voucher. Locality of branch.
Gareth
Good service and price
always helpful price
Prompt and good service.
very friendly helpfull staff
Prompt service at a reasonable price.
national tyres are always good and the price is ok
Very professional and efficient service by friendly helpful staff.
ALAN
Excellent service and a good competitively priced branded tyre
Value and service
Raymond
Brilliant service
andy
They gave me very good service
Usually give the best price
The service itself is excellent but the staff could be a little more friendly and approachable. No-one smiles! Prices aren't really that competitive. Also the staff didn't know about FOXY Lady Drivers Club and that you offer a discount for members.
very friendly and helpful efficient service looked for best deal
michelle
Service, price, booking time.
Marshall
Service, price booking time.
Very good service from start to finish.
The gentleman who served me took time to explain what my car needed, showed me on my own car the condition of the brakes at the moment and gave clear advice on the best action to take.
Staff were friendly, service was quick and value for money.
Friendly speedy service
Peter
Excellent service and very good quality work done. The only people in Worthing I would trust my wheel-tracking to!
Quick, efficient, courteous, stick to quote
very helpful and good prices
Barry
Good service, fair prices
Accessable facilities and good stock
The Manager, Darryn is not only very helpful, but so very friendly. He gives that little bit extra to customers that is now so lacking in retail business
Good, friendly and efficient service at competitive prices
they were the cheapest i could find with the half oprice voucher and extreemly helpful too - helped me fit a bulb for reg plate
Nicola
Good value, both price and service wise.
the team at worthing are always friendly and get on with the job as quick as possible even with the phone etc seeming to constantly ring. The last two occasions where i have had a tyre blow on my company car they have been really good
Pleasant,professional,fast,informative,no rip-offs
Local service, very competitive price, fast & efficient
Years of dealing with different people, same high level of service
helpful staff,fast reliable service and professional
location speed and service
excellent service and professional advice-very polite
COURTEOUS,QUICK SERVICE WITH CLEAR EXPLANATIONS
I phoned for an appointment to mend a puncture. The staff were ready when I arrived and were very helpful.
Brilliant customer service
Great sevice and very helpful
Managed to book an appointment in advance for the tyres to be changed. Wasn't told on the phone how long I'd have to wait though. Good knowledge and friendly staff though. Good price. Rare tyre but ordered it in for the next day.
the service i received was quick and friendly staff
cyril
Tim
Prompt and very courteous service, competitive pricing.
Steve
Great price match and punctuality.
very efficient and good price.
PRICE MATCH AVAILABILITY OF TYRES PROMPT SERVICE
good price, work was done quickly, staff phoned me when they said they would.
Allan
Good friendly advice and service
david
Easy to do, no hassle service
DAVID
Price
Very helpful & pleasant staff
Very helpful and knowledgable staff. Easy accessibility to local branch. All the staff on the day I visited the Worthing branch (28/01/13) were particularly helpful especially the temporary manager on the day. I have dealt with him before and he is always extremely helpful and one of the main reasons I return to this branch.
Honest, friendly courteous staff. Consistant great customer service across different branches for 20 years. Best fast fit company, no hard sell.
nice people
service, availability of tyres, staff pleasant and informative
Speedy professional service and friendly staff
Excellent service and friendly people
The staff are always very friendly and efficient. I have used them for many years for different cars and have no complaints. They often recognise me!
Polite manner and quick service.
Friendly,efficient staff.
The service is always very good
Excellent offers, good service
Good staff,customer service and attention.I had to return with a similar problem and they re-checked.Found the problem and rectified.
Seen immediately this afternoon staff extremely helpful gave excellent servicfe and good value
All ticked below
Helpful friendly good service
Availability and price
I would have liked to be quoted the cheapest price before I phoned around and then had to get a price guarantee
Quick efficient service very helpful
GEOFF
Prompt efficient and friendly service
Very friendly and prompt service
Courteous knowledgeable and efficient
The staff at Worthing were very helpful especially Chris Dumbleton who took care of everything
Great price great customer service from Chris Dumbleton
The manager at your Worthing branch wa polite well mannered and extremely efficient when supplying me with new tyres what a pleasant surprise
Prompt service helpful advice excellent value
Very good service and very clean workshop
Prompt and efficient
As indicated below
Saturday MOT failed on exhaust by midday Worthing branch has not only sourced but also fitted it afternoon MOT secured
Knowledge of products and friendly staff
The staff at my local branch are very polite helpful and professional giving an excellent customer service
Tessa
Speed of service
Always find helpful although sometimes have to wait a bit
Good price good service
Good speedy service and price
Excellent efficient service
Price & friendliness/information
Price courteous polite staff
All round excellent service
I believe that National provides a good service
Stephen
Good advice good stock good service and value for money
Fair pricing efficient staff
Quick and efficient and polite
Reliable pleasant and clean staff
Excellent service and cooperation came in for exhaust system diagnosed and cured fault with torsion bar
quick service, good product.
I Took my wives car in to the Worthing branch today for a new tyre and also asked for the Brakes to be looked at, the service I received was second to none and would definitely advise anyone to use this branch. A big thanks to John Toone please pass on my thanks.
Good professional service
Quick efficient service cheerful staff nice people to deal with
Very helpful on phone parts available next day good price +20% off voucher from the internet made it even better
Friendly manager efficient told me to return in an hour job done said hed phone me and he did
Gave me good advice on condition of tyres
Quick courteous and professional
All very good
Excellent friendly and helpful service
Friendly service fast and efficient
Good quote on telephone booked in at a time arranged having arrived at that time staff available to service friendly and professional
early appointments price quick service friendly staff
Speed of service and helpful attitude of staff
Polite efficient service clean staff
Competitive pricing quality of work punctuality friendly service
DAVE
Good service
Reliable friendly service
Prompt helpful service
Although didn't have the tyre I wanted advised me on alternatives service was quick and efficient
A certain company seems proud of their motto we take the extra mile this NT & A branch starts where the others stop brilliant
Very quick service polite run through they were very busy
The two staff on duty worked very hard and efficiently trying to minimise waiting time for several customers
Same day service vehicle is a working car so down time is important thank you Chris
Mark
It was an enjoyable shopping experience just a few minutes on the internet and a visit to the tyre centre of our choice
Because you do not do a box 11 whether its face to face or on the telephone help is always volunteered and the speech and economy is in my view unbeatable
Excellent prompt service good value for money extremely polite and friendly staff
Very helpful and friendly staff
Very competitive polite and clean staff
I was offered a price match guarantee which meant it was cheaper plus it was a reputable firm
From telephone enquiry to tyres fitted only 90 minutes of which 30 minutes were travelling to National Tyres
Prices competitive
Price and quality of service
Fair price staff helpful
Neil
Always helpful first people I call if I have a problem seem to do anything I ask within the same day sent my dad there and they looked after him too
Good service and advice given quick and polite with it
All staff very helpful discussed options with me
Fast efficient no nonsense service
The tyres I wanted were in stock I just turned up and the work was done immediately I was given a large discount my car had a safety check and the wheels corrected
Efficient friendly service at a fair price
Customer service
A polite and professional service as ever
Excellent quick service and advise
Competitive prices tyres always in stock friendly customer service flexible and efficient fitting
Polite and helpful staff centre of town can go to shops whilst car being seen to good service and prices
Quick efficient and thorough
Good service competitive price beat my lowest quote for tyres
Good price tyres in stock quick service
Good value
Always helpful quick service
Henry roy
Good service efficient service no waiting friendly staff
Reception by staff quick and efficient work at a good price
Good service helpful staff Dan the manager was very helpful explaining profile of tyres to me and their various useage
All your branch staff are extremely helpful this time it was Dan who fitted me in within 30 minutes of my phone call very competitive prices and I was shown how and why it needed retracking
Service and price
Competitive pricing and prompt service
Good and prompt service by prior appointment
Anthony
In several years of visiting Worthing branch always had a 1st class and prompt service at a fair price
kevin
Prompt assessment of my car tyres, instant availability and speedy service
The ease of ordering items with a reduced price or online booking convenient time for fitting
RICHARD
Chris Dumbleton was so helpful and efficient courteous best service I have had in England for years great fantastic thank you
keith
The staff were both polite and respectful gave me good advice on changing tyres when others would have taken advantage of me very helpful and hard working
Excellent and speedy service polite and unhelpful staff
My local branch did not offer a price match
Excellent service as always from the Worthing centre the team always goes the extra distance to provide customer satisfaction
Very good service time price and staff
Polite/very helpful clean tidy workshop
Convenience of work shop helpful and courteous staff promt service
No waiting prompt service and advice was good
Friendly helpsul polite
Staff gave good advice
Good customer service very helpful
Price and service
Prompt and courteous staff reasonably priced
Service and attitude
Speed & Value
Very competetive price on tyre and fast friendly service
Always very helpful and the price is right
Staff were very helpful completed work quick price very good
Respectful workers polite and helpful
From the first enquiry of price to my tyre being ordered i was kept informed even though it was xmas period
Competitive pricing and courteous professional staff
Despite large demand for batteries after all the snow, and my phoning only a few minute before turning up for a new battery this was done immediately and cheerfully