National Tyres and Autocare Nottingham (Castle Boulevard NG7)

Excellent. Luke was great. Required tyres not in stock, but he sourced them, called me back as promised and booked me in for a convenient time that day 5:30pm. Efficient friendly service from Luke and colleague. Easy sorting of return visit to sort tracking the following evening where option to fix minor deviation given and taken. Equally efficient service then too.

Anton

Polite and helpful- first class quick service

Derek

Wonderful service by Lewis. He is an asset to your business. Mark was great to with his advice.

Ann

Great service from Castle Boulevard Branch. Mark went out of his way to help and assist me. All sorted by lunchtime after at 9.30 and that included sourcing a tyre.

Joanne

Fast service, friendly team and good prices. Very happy, will come back again.

Neil

Outstanding customer service - put me at my ease as I usually feel v uncomfortable going to garages being female. Prompt service and repair for good price. Waiting reception was clean and welcoming .

Anonymous

Friendly and helpful staff, Great customer services and quick efficient work!

Sarah

quick and efficient

PAUL

Have been to the Castle Boulevard Branch twice in the last two days. Firstly for 2x Front Michelin Pilot Sport 4's that were delivered and subsequently fitted a day earlier than expected. Returned next day to have balancing done on rear of car as it had not been done properly by a different company. Dealt with Luke Pearson both days and service was friendly and professional, not the quickest but still more than acceptable since the center was busy and work was carried out at short notice. Price slightly higher than competitors but still happy with value for money considering quality of service.

Barrie

Great service Friendly staff especially Luke Nothing too much trouble for them

Anonymous

Very helpful, prompt service. A great start to the day. Thank you.

Anonymous

Excellent help and advice, very reasonable cost.

Anonymous

Prompt, efficient and courteous service and good value tyres

Anonymous

Prompt, efficient and courteous service and good value tyres

Anonymous

The service I received was efficient and timely

Anonymous

Good service at a fair price.

A

Great customer service! Great prices!

Gaynor

Current offers and work availability

Anonymous

Excellent service repairing tyre on saturday afternoon, especially manager & fitter, M Newton & J Demera. Latter was courteous & explained the process in detail.

Anonymous

Immediate response to telephone call at 0900 hrs. Tyre required quickly established as "in stock" with a quotation. Request to have tyre fitted within next 2 hrs was accepted. Car presented within the hour and work completed within 15 minutes. Car presented at Exit with engine running after completion of formalities. Glen Parker was most helpful, professional and was happy to explain the "Speed rating " of tyres - Well done

Anonymous

Your representative was very smart and welcoming with a smile which is very important as thisand was a first visit. The check on the car tyres was carried out immediately in a friendly but professional manner. It was decided to change one rear tyre and a quotation produced immediately, after confirming that the particular tyre was in stock. This was accepted and the work completed within 15 minutes. Well done Martyn Newton

Anonymous

The gentlemen at castle boulevard Nottingham were very helpful and professional. Well satisfied with the attention received, especially as we sought help towards the end of a working Sunday but the priority of staff was to make sure our concerns were dealt with. This we appreciated very much.

Anonymous

They provided helpful and efficient service despite parts issues beyond their control.

Ian

Good service

Anonymous

Quality of service and reasonable price

Anonymous

Friendly and efficient service

Anonymous

excellent service very helpful staff

Anonymous

Liam(covering from longeaton branch derby) great customer service. Friendly, gave great advice. Manager was really good, couldn't do enough for me. Best service I've had in a long time. I work in retail as a manager so I know the importance of this! I will be returning here in the near future without shopping around

Anonymous

Good service

Daren

Quick service. Friendly staff

Anonymous

Friendly quick service with good advice

Anonymous

good service

Liz

Always find honest advice and helpful approach. Been met by the same fitter for a number of years.

David

Booked on line, easy. Arrived had oil and filter change , in and out in around 40 minutes .

Robert

They were very helpful,did a good job and when we did have to go back with a small fault they put the problem right straight away.Good value for money especially when we don't have a great income also very friendly and looked for best deals to suit us and mostly our pockets.

Michael

Price and availability

Anonymous

Easy-to-use website for ordering, good prices, can get tyres fitted after work (up to 6pm)

Ian

Superb service this morning, as needed urgent tyres after MOT failure. I arrived at 8.20am and staff saw me before opening of premises at 8.30am. Two new tyres fitted along with wheel alighnment.

Parbinder

see below and answer to Q3

Anonymous

Friendly staff and value for money

lajos

Staff,Quality of goods,Speed of service and price.As

harold

I had problems with yourselves as I rang up on Thursday 16th October at 1.15 to book in for Saturday 18th at 9 am.when I got there I wasnt booked in and they never had any recollection of my booking so I wasnt happy.But on the day they ordered the parts and done what I wanted.

Andrew

polite, helpful, friendly staff. good telephone manner. customer facilities not the best.

ian

Customer service, speed and trust

Gerry

I thought that the staff were friendly and helpful.

Anonymous

Very quick and friendly service

Anonymous

Friendly staff, made to feel welcome, easy booking, service with a smile and very professional.

Noel

Fast, professional and helpful service.

Anonymous

Opening hours are great; service was good.

Anonymous

Very friendly, knowledgeable staff and competitive price

Anonymous

Staff were very helpful and resolved problem quickly, as well as advising on future use.

Anonymous

Initial out of hours call was answered quickly but then cut off, I called back which took a long time to be connected to an operator. The service was then quick and efficient from the call handlers through to the fitter

Anonymous

Helpful advice, better price than similar garages, good opening hours.

Anonymous

Excellant service and price

Anonymous

Minimum waiting times. Very friendly staff. Reasonable on price. They do a GOOD JOB!

Abdul

Very efficient, pleasant staff.

Anonymous

used before.

Anonymous

Friendly staff with prompt attention making you feel warm and welcome

lajos

quick, efficient and helpful service

Anonymous

honest staff, product range, opening times, local

Anonymous

Helpful boss and speed of service

Anonymous

Helpful

Anonymous

Very helpful, efficient, friendly service.

Anonymous

Competitive prices, very good customer service, quality repair

Anonymous

I was very impressed with the service and knowledge of the person I spoke to at on of your centres and the price for the job was reasonable too.

Anonymous

good service, polite and professional explanations,seem very efficient. Very helpful and professional manager.

Anonymous

Friendly and efficient service

Stephen

Quick and courteous.

Anonymous

They were friendly, helpful & fitted tyres extremely quickly. Excellent service, very pleased. Thank you!

Charlotte

Excellent service, from friendly knowledgable professionals.

Anonymous

Slight wait but staff very friendly and efficient

Anonymous

Efficient service - keen on price and very helpful

Anonymous

Excellent service, Sound advice on tyres and how to care for them. Explained very clearly what how and why relating to my needs

Kevin

Value for money and Customer service

Duncan

honesty. speed.

Anonymous

Friendly and efficient service, didn't pressure me into getting work done and did a very good job while i waited.

Anonymous

Prompt, friendly, professional service

Anonymous

Very prompt and polite and speedy sevice on a day when i had travelled from Beverley East Yorks to help my daughter move home. National where excellent from first telephone call to job completion.

Anonymous

Perfectly satisfied

Anonymous

Very quick and honest service

Anonymous

Very good service - fitted in a timely manner; polite and friendly staff.

Anonymous

very good service and customer service

Anonymous

Very polite, very helpful, everyone took lots of trouble to make sure I was satisfied. Very well done. I needed caravan tyres with a good date code. Everyone including the regional manager made sure this happened. I have Tyron bands fitted on the wheels and the fitter spent a lot of time and trouble fitting the tyres even though it is a horrible job to do. Please congratulate everyone on a great job!

Anonymous

I have used National previously - although not for some time as my motoring needs are greatly reduced. I was a regular customer of your Penrith garage and more recently Nottingham Castle Boulevard (Canal Street)garage on several occasions over the past 5 years and have always received good service.

Anonymous

Quick service, helpful staff and reasonable price.

Anonymous

Received excellent service from Brian and colleagues at National Tyres, Castle Boulevard, Nottingham. Service just as we would have wished - clearly explained everything - ahowed exhaust problem when car on hoist. Checked tyres and brake pads etc thoroughly and did not try to sell us anything that was not required.This establishes trust and confidence for customers - rare these days! Went over and above what we asked for and good value too. Quick and efficient.

Anonymous

Very helpfull expert infermation

Anonymous

See below for the reasons as to why this was a 9 score

Ryan

Flexbility of the operation, fitting me in at short notice even when purchased via third party internet site. availability of parts. Courteous professional approach of staff and being adaptable to individual requirements. Ecellent standard of workmanship in a reasonable timeframe.

Anonymous

I liked the fact that the wheel nuts new all round were loosened removed and replaced by hand not by power kinder to the wheel nuts

Anonymous

I was treated with the utmost courtesy the staff were helpful and efficient and I appreciated the knowledgeable advice offered

Anonymous

Only had puncture done fast and efficient service

Anonymous

Did not treat me like an idiot took to explain different types of tyres

Anonymous

Good value good service clear price quotation

Anonymous

Good service and friendly

Anonymous

Efficient and attentive service provided by Phil David and Brian

Anonymous

tyres in stock and fitted same day as i need them. price quoted over phone was same as i paid, no suprises.

Anonymous

Web site easy to use. Good range of products. Good prices. Pleasant customer services and efficient staff.

Neal

good,fast and help full service

thomas

Professional customer service

Anonymous

Excellent service product availability courteous staff

Anonymous

Good service and price

Anonymous

Extremely helpful service good advice honest quote speedily fitted

Anonymous

Philip Wilde went out of his way to give great customer service Philip even came to collect my vehicle as I required road side recovery

Anonymous

Superb service excellent choice price

Stuart

When there was a problem with my tyre order the Nottingham (Castle Boulevard) went out of their way to solve the issue quickly.

Anonymous

great, friendly service by Philip and David. They were fast and efficient

Anonymous

Got good advice about moving brands of tyres availability of Avon

Anonymous

Excellent service good price

Anonymous

Pretty good price and service reliable quality

Anonymous

Excellent service and welcome

Andrew

Excellent service at the right price

Anonymous

Good service and price

Anonymous

Staff friendly and competent and don't push parking adequate and waiting room adequate

Anonymous

In the right place at the right time friendly staff tyre in stock

Anonymous

Excellent service tyres I wanted at a good price fitted me in within 40 minutes pleasant courteous and very good communication

Anonymous

Service was quick staff were polite

Anonymous

Good service good value on 4 tyres

Anonymous

The staff are very professional

Anonymous

I was given good advice and information that I knew was correct

Anonymous

Excellent service provided

Anonymous