National Tyres and Autocare
Phone: 01952 223 864
OPENING HOURS:Monday - Friday: 8.30am - 6.00pmSaturday: 8.30am - 5pm
Enter your registration number OR tyre size
Tyres TELFORD |
Exhausts TELFORD |
Oil Change TELFORD
Brakes TELFORD |
Car Batteries TELFORD |
Branch listing created by Mike Bourne
4.8 out of 5
193 review(s) of Telford
Rating 5 out of 5
Tony Green diagnosed problem immediately. Car was put on ramp immediately and problem sorted. Nick Cosford's customer service was outstanding.
The staff were friendly and helpful. The tyres were replaced quickly.
Rating 4.5 out of 5
I dropped in at 1600hrs today, Saturday afternoon and the (I presume Manager) 'Tony' was so accommodating, polite and helpful. No nonsense, just great good old fashioned customer service. I do high mileage and go through tyres like nobodies business and will definitely be using the guys at Ketley, Telford from now on! Also, Tony's colleague was equally as helpful and customer focused. Really refreshing!
Good service provided, helpful staff
Good price and helpful service
Brilliant service from Telford branch. Manager really helpful even though they were very under staffed. All done with patience and consideration for the customer. Could not recommend more highly. Manager deserves a pay rise for all his hard work!
Very friendly, extremely fast at doing the job.
Car was spotless as I had left it.
Advised me on prices for front tyres (which I may be booking in the near future).
Value for money. Fantastic customer service
Slow puncture, visited branch, 100% sorted.
Tony the manager in always helpful and advises and explains all work to be done first also always good prices for all work
they were very polite and I had a satisfactory m o t , did not have to wait long.
great customer service - my job took longer than anticipated due to problems sourcing the correct part. I was driven home and picked up when my car was ready. - did not expect that. Due to these problems job was dearer than quoted and a deal was done on that also. Staff service excellent.
good price,good servis
Rating 0.5 out of 5
Very helpful & professional, great online tyre prices for my car
Very friendly service and the difference to my car is remarkable.
Polite friendly staff .explained and offered advice
Friendly & efficient
Excellent customer service. Very friendly staff.
a phone call in the morning, job done by the afternoon.
Manager very helpful and exceeds expectations. (Tony)
Always sorts B/T Fleet Car Tyre replacements effectively.
I have been going to this branch for the last 2 years and have always appreciated there honesty, and how helpful they have been at short notice
The tyres had to be ordered and I had arranged a day and time with my local branch to have the four tyres fitted which was kept to 100% and the speed of service was as good as I have ever experienced anywhere.
The staff were also very pleasant to deal with.
In future you will be my first call for a quotation.
Called in on spec, very helpful staff, quick and efficient service
SUPERB service, friendly and knowledgable staff. Tony and Andy are the nicest chaps you could meet and are a credit to your company! I don't go anywhere else with my three cars for MOTs and repairs and tyres. All of the staff work as a team and could teach other to do it. Today was a non standard repair me MOT, they just got the job done without charging the earth and the turnaround time was hours not days. FANTASTIC !!!!!!!
Excellent Customer Service from Anthony Green.
Reason I came to National was the two previous Companies didn't have time to talk to me. Anthony on the other hand made time for me, even though he was busy. That was why i placed my £500 order with yourselves.
Good prices and service but did not want additional tyre warranty.
Rating 4 out of 5
The customer service was polite and friendly and the tire fitment was quick
very frendly and helpfull
Because on our recent visit to the branch ( we had never been there before) we received extremely efficient and courteous service. The work on my car was diagnosed and a repair carried out the next day ( at our request). It cured the problem, and all the members of staff we met there were all very friendly, especially Tony. We intend to use the garage for any further repairs, services, mots ,tyres and exhausts we may need in the future and will also recommend them to our friends and neighbours.
Good customer care, politeness and efficient.
Fast service. No hidden charges. Price quoted and agreed before work done.
Excellent service, fast turnaround and great staff.
Helpful friendly efficient service.
friendly honest customer service
I just wanted to write a quick message to say how excellent the service has been I have received from the team at National Tyres in Ketley, Telford. Tony Green and Andy Adams went out of their way to head to Birmingham to collect the tyres as we were desperate for the vehicle today. They always provide quick service and call up often to see if we have anything for them.
A credit to the company!
Many thanks for your service.
Excellent service from a very friendly staff I was a good customer up until 5years ago now I am back and very satisfied.
Very friendly helpful and straight up no messing around
Manager was attentive made and maintained eye contact, was helpful and informative, service was prompt, professional, staff were busy and customer friendly.
I am considering coming to this branch of yours for my M.O.T. after today.
Friendly guys; quick service; easy to just drop in and they'll do all they can to repair your vehicle straight away.
professional and friendly staff
Excellent service from Anthony Green & lads at the Holy Head Road Ketley Branch. I brought 2 Bridgestone Runflat tyres (exactly what I wanted) which were fitted in no time in my lunch hour
My brother had recommended national tyres as he'd had good service their before.
Have sent an internal email at work to recommend the outstanding service and recommend to family and friends
Good prices and very quick quality service.
very helpful.and explained and answered all my questions.
good service and price.
The staff were fab to deal with and service was second to none.
good service and customer care.
fast service, helpful staff.
Good consistent service
Helpful service and online discount vouchers
Quality of service. Care taken with my car. Courtesy and knowledge of personnel. Anthony Green, Andrew Adams and Simon Scrivener are a credit to your company. The training given including H&S is very apparent and they are using it. As Compliance manager it rewarding to see employees want to use training and provide excellent service.
excellent service. very prompt.
Very helpful and good price. No pressure selling.
Local brach offers good honest fast service. Ok you can buy cheaper but the way you are treated counts for more.
Helpful service and advice
Fast efficient courteous service
Good helpful service and advice
Great device at competitive prices
very good prompt sevice
Good service and advice and competitive price
Tony and Andy ROCK!
I'd had four tyres fitted at Chester, but my wheels have never been right since; I'd been back to Chester a few times and they never managed to fix the issues.
Within a couple of hours, Tony and Andy from Telford had identified and resolved all the issues and for no charge!
Since having my tyres fitted in Chester, I'd had a fault with leaking valves on three wheels and tyre pressure sensor warnings. Chester hadn't fitted the valves properly and had put the sensors on the wrong wheels. I'd also had a new sensor, and that hadn't been programmed correctly, so I was getting warnings every time I drove off. I was also told the wrong tyre pressures by Chester, which were the pressures for the standard size wheels for my model - not the pressures for my size tyres, which were an option for my car; consequently, I've been over filling my tyres and now have uneven wear.
Tony and Andy took their time, were patient and methodical in their approach and ensured all my issues were resolved before I drove off. I'm delighted with the service they gave and to have finally sorted my wheels out!
The chap at the service desk were very help and went out of there way to help and assist us
not too much waiting around unlike other tyre centres.
Very efficient service and friendly and helpful staff
Booked in at 3pm, received polite and efficient Service and all was done by 3.25.
Very helpful manager gave good advice about suspension and saved me money as well
Very helpful manager
Found the very helpful and gave advice about suspension on my car
Excellent customer service
Having a exhaust fail on us while in the middle of a 250 mile round day trip to family we thought we were going to have to cancel arrangements and limp home as a Saturday is not the best day for getting a car fixed. Fortunately we chose to ring the local national tyres garage and spoke to Anthony Green who said to bring it in and he would try and help . He fitted a new exhaust part within minutes and was pleasant and helpful. First rate service we were very grateful for his help.
all the fitters were very helpful.
Excellent service and reasonable prices
Good experience this time (today). But have been royally ripped off/scammed in years gone by by national staff, numerous times items have been flagged up in free checks while having tyres fitted, and I've been told brakes/tyres/etc are dangerous, and unfit to be driven "especially with children in the car". But when I got wise to this and decided to check when at the main dealership, was told there were no issues at all. Maybe management has changed since.
NO ISSUES this time, courtious and prompt service today.
Competitive price and good, friendly service.
tony and andy make sure you get the best price and the service is quick no waiting about would recomand to others
-Reliable and friendly service
-Very informative service, as they often inform you of any other problems with the vehicle
-Great quality tyres
First time using National tyres and autocare in Telford yesterday to purchase two front tyres. I found the staff high helpful and friendly with low priced tyres. I have been to garages before where the men have been sleazy towards us women I did not get this here and felt very comfortable. I will be becoming a regular there for my tyres.
Fantastic service and price
I always find the staff very helpful and friendly
Good reliable service. Use then every time.
Friendly service, good prices, special offers. Quick service.
Prompt and friendly service.
quick and efficient service
Good friendly service, been a few times technicians always professional and friendly. (I'm an engineer and pretty car savvi, therefore I have a good idea when I'm in need of work doing on the car) never had the feeling that the garage was "inventing" jobs that needed doing.
Very qood prices. Quick turn around. Excellent customer services
Despite not being able to recall my wife's registration, following a phone call I returned to the depot and purchased the appropriate battery. Very good service fitted in no time at all. Staff were very tolerant of my ineptitude.
I and my son have used your local Ketley branch a few times, and on each occasion the service has been Excellent. Well done to Andy and his team.
Friendly service,fabulous attitude. I was served quickly and respectfully,with a smile and some excellent advice about which tyres would be best for me (and my wallet). Andy was professional and, although it was busy, he didn't rush me or his advice.
Good price & service
prompt service and explanation of works under taken
Good price. Friendly guys.
Excellent, fast service
First class services and good deals
I found the staff friendly and efficient and the price was competative.
Very friendly and welcoming staff. Competitive prices
Good prices and friendly service.
Very good service and very polite staff .
Excellent service at a reasonable competitive cost
Trustworthy and to the point
Good to deal with, honest and to the point
Personal service - made to feel welcome. Quick accurate telephone quote (and competitive). Helpful.
Clear advice and quick, reliable service.
I have already recommended national tyres to friends. Very friendly staff, price match, convenient to my place of work. Quality products.
Good attentive service
When I arrived all the staff where rushed of there feet with customers.
I noticed the telephone rang and a man called Tony, rushed in and answered
it calmly, just as happened when I made a telephone enquiry Yesterday.
As if I was the only customer. He noticed I was waiting and promised to
fit me in ASAP.
Another Fitter Andrew soon Call my in and noticed two technical points
I had concerns about myself. Which makes a big change from the normal grunts I get, giving the impression (I wish this silly old Fart would Go
quickly into the waiting Area) He would not Know I spent 50years in the Design and Manufacture Vehicles and their parts.
We rang our local tyre branch in Ketley, Telford to obtain a price for tyres on our Ford Galaxy. We were dealt with by Tony (Anthony Green) who gave us a competitive price compared with other local tyre companies, the service we received was excellent as was his attitude and willingness to help. We will definatley use them again and recommend to our friends. Please pass this onto Tony. Many Thanks. Matt and Amanda Ellison.
I found the staff very professional and friendly and I did not have to wait on both occasions I called at the Depot.
We found them efficient, friendly and very helpful.
The service was good and cost effective. Some of the tyres requested were not in stock but were ordered online whilst I waited.
Brilliant, fast and personal service and fixed me up 100% super service.
Good price. Good and fast service.
Very helpfull customer service and very good prices and promotions.
Always very happy with the service given
Good service. No fuss no drama.
Friendly service, good prices, excellent customer service
helpfull,fair and best prices.
FIRST CLASS SERVICE AT YOUR TELFORD BRANCH
I find them easy to deal with & they give a great, affordable service. Certainly at my local branch.
price, level of service, trust
Always good service and friendly staff
Work carried out fast and no waiting around
Friendly and honest workers. They price matched my tyres and seem professional
The members of staff were very helpfull and proffesional
Job was done very fast, staff very friendly, price is excellent.
Tyres were fitted quickly and even before opening time!
Staff were really friendly and kept me informed of what they were doing while I waited. Work was quick and I was back on the road in just over half an hour!
service from all members of the telford branch staff friendly, polite and professional when doing business
Very friendly and offer competitive price
The staff were friendly and polite,I was offered a choice of tyres and because of my AA membership the price was reduced.They contributed to making a nasty experience of a torn tyre not so bad!
Very good service.
Reasonably priced. Friendly professional service.
the staff are very helpfull and their safety checks superb, many thanks.
i found the staff very professional polite and helpful
warm welcome, discussion of problem with remdial options offered
Friendly efficient service.
Competitive prices and a good service
Always a great service, great prices and brilliant friendly staff. I would recommend to anyone.
Efficient, friendly,helpful service.
Good prices on tyres.
Good service from staff.
Staff were friendly, courteous, efficient and professional which made me feel at ease.
My car was well looked after as well.
The speed rating on the tyres purchased was explained to me before fitting.
The invoice was explained to us in detail.
Excellent service competitive price
Staff went out of their way to provide the item I required despite none being available on site item was requested and on site within the hour repair carried out
Speed customer service value for money
Friendly happy staff attentive proof that the job needed doing
Good prices friendly and courteous efficient
Excellent service from phone call to complation competitive price and product available
Honest and frank advice
Good service good price good all round
Friendly showed me what was wrong with car made me coffee while waited haven't compared prices I trust you
Price offered courteous staff staff driving car onto ramps speed of service no hanging around unneccesarily
Pleasant helpful and efficient service from quotation over the telephone until fitting purchase and departure very impressed will recommend highly
No problem with service slight problem with paying card machine problem needed to pay by cheque in the end
Always receive top quality service especially from Simon prices are the best in the area
Ive been using Nta at Telford for over 30 years the staff have always and continue to provide excellent customer service
Efficient and friendly got my tyres in very quickly
Very pleasant experience happy staff and professional workmanship
Very friendly staff at Telford branch quick easy and affordable
good helpful staff
Price is all with Good service
Very friendly reception showed an interest knowledgable good job done and caring attitude to me