National Tyres and Autocare Formby (Altcar Rd, L37)

Friendly & professional service

Rob

Polite and Professional

IAN

Both Colin and Chris( who serviced my car today) treated me with respect and courtesy. This has been the case on previous occasions when they have worked on our two Golfs. The work has always been completed within the time schedules stated, costs have always been clearly explained upfront and I have never had reason to find fault with the services they have provided.

Richard

Colin looked after me to replace my passenger tyre on 7th Jan. Very polite, friendly and helpful. Prior to me coming here Chris had helped me over the phone when I had inadvertently flattened my battery, he was so helpful and whilst I wasn't able to take my car in re the battery his help is what made me come to NTA for my new tyre. I was very pleasantly surprised by how both Chris and Colin were extremely helpful, polite and a pleasure to be served by.

Siobhan

Fast, efficient and friendly service

Louise

Brilliant every time I’ve taken my car in. Staff couldn’t be more helpful.

Lauren

I called in on a Saturday afternoon concerned about a rattling noise from my car. It was my birthday and my wife and I were due to drive to the Lake District for a few days break. Obviuosly i didn't want my car to break down on the motorway. The branch was extremely busy but the assistant manager made the time to check my exhaust reassuring me it was a minor problem that would not affect our journey. I booked in for a thorough check when we got back. This, in my opinion, was excellent customer service. Both Chris (the assistant manager) and Colin (the branch manager) whom I met when I subsequently took the car in were very honest, professional and a credit to your organisation.

Graham

Colin was very helpful and good attention to detail.

Graham

I was dealt with quickly and efficiently by the manager. The site was clean and tidy and I like that because it gives you confidence in the company and the staff. I was also happy with the service and the price, which was competitive. Had full discs and brake shoes fitted. I also felt fully appreciated as a customer. Good customer service is important to me. Thanks for everything.

Ian

Arrived at this branch and was immediately was struck at how clean, tidy and organised the office and workshop were. The two staff on duty , Chris and Colin were pleasant and efficient. The tyres were fitted by Chris who did a quick, efficient job. i feel their patience is important to customers because a lot of people turn up on the spare of the moment with what is to them an important time with tyre problems. Their calm and patient manner is reassuring to customers. I recommend this branch. Thank you.

M

Colin in Formby amazing went out his way to help... Sam too great service! Definitely b back these guys are amazing!

Leanne

Colin the branch manager and his team have gone out of their way to be flexible and support me with the jobs that I needed doing in the time that the vehicles were available.

Phil

Nice guys, who completed an oil and filter change for me while I drank coffee over the road.

Barry

Good Service

Stuart

Chris and Colin are the best professionals you could meet at the garages. Always keen to help and advise. And all these with a smile and kindness. Guys are real assets and fantastic ambassadors for the National brand. I am now a returning customer since 4 years. Thank you very much for the service.

Dominik

Good Service

Stuart

staff realy pleasant and helpful as well as being efficient

George

Mobile fitting service was excellent

Mark

Fast and efficient, able to fit me in at short notice staff friendly and knowledgeable

William

I contacted National by phone because my car wouldn't start I said I thought it was the battery but wasn't sure. They said take the battery to them to check, a printout said to replace the battery. They had my battery in stock, they told me to go back to them when it was fitted to check the alternator. Which I did and it was fine. National gave my fantastic and excellent customer service. I wish I had gone sooner when the car started to loose power as I see that do a 5 point check. I won't hesitate to go straight to them next time.

Susan

So helpful and efficient fitted me in on short notice and did everything perfect really happy with the price and the service from Chris and Claire

Samantha

I always use National Tyres for oil and filter changes. Good price and never had a problem. (I have used expensive main dealers in the past and some of them don't seem capable of tying their own shoelaces).Booked an appointment, I was seen on time and I waited at the branch while the work was carried out. The technician was Chris, who did the job professionally. He was friendly and polite (as are all of the staff).The workshop is modern, clean and tidy. Why go anywhere else ?

Stephen

friendly service an explained clearly what was happening

Mark

Colin, Claire & Chris are the nicest people you could hope to meet when you have a problem with tour car. They are honest and very knowledgeable. Great team

Harvie

Staff exceptional!

Lynne

Very good service. 2 new rear tyres and all done in 30 minutes.

John

Great team. Definitely will bring my car back again. Do hope this feedback gets back to the team and they are rewarded accordingly. I'd give them a raise to not lose any of them Well done National tyres and autocare

Brenda

Good Service Good Staff and Good Staff

Stuart

Excellent customer service by staff at the Formby, Merseyside branch today, Friday 2nd Mar 2018. Identified the tyre problem, indicated product available, my selection. New tyre fitted, tracking carried out. Just excellent service, could not be faulted.

John

Colin Campbell was very helpful and professional.

David

Entering Computer data is causing delays in customer service.

steven

Great service and price

keith

My car required an MOT. I was very happy that the job was booked and undertaken without any problems. In those respects, it was very efficiently done and at a good price.

Anonymous

Amazing service with amazing value which surpasses all others.

Mark

Friendly staff and competitive price

IAN

Good Service more Vouchers

Stuart

Quick efficient service

Anonymous

Very friendly, very professional and did a first class job very quickly.

Anonymous

My mot had just run out and one of the employees managed to fit me in the same day. Following the mot I had a full debrief from the mechanic who also told me about wheel alignment.

Anonymous

Excellent service

Anonymous

Service

Jim

Helpful, courteous, knowledgeable and efficient staff

Vanessa

Good service

Hamish

Good service and value

Stephen

Very easy to book in store and online and the service I received was excellent and they were able to sort my car out in the one day

Emma

Friendly helpful service

Jim

Excellent service from Claire Griffin

Lyn

Full satisfaction with the work carried out, attention to detail by Claire Griffin, second to none.

Ray

This branch offered advice and assurance and had the opportunity to over-spec the solution and over-charge me. They didn't! They talked me through all the options from 'worst case scenario' to best and the service was absolutely superb. The additional benefits of state-of -the-art technology ensured that my car's efficiency wasn't affected. I will be using them again and would gladly recommend them.

Anonymous

So fast cheap and easy

Alexander

The staff were very efficient and friendly

Philip

Good Service and Price

Stuart

Excellent service/customer care. Staff extremely helpful, friendly.

John

Very quick and great service.

Anonymous

The staff were very helpful and were very quick fitting my new tyres. Very good service.

Anonymous

Excellent fast and efficient service.

Anonymous

Helpful friendly staff

Anonymous

excellent and helpful service

E. Peter

Efficient friendly and helpfull service. Nice people to deal with

David

Good polite service

Anonymous

Good friendly and helpful service

Anonymous

Professional, friendly, knowledgeable.

Anonymous

Always helpful and try to fit you in immediately

David

The efficient, pleasant service and competitive prices

Anonymous

Prompt and courteous service and very competive prices

Anonymous

Good service. Quick, easy to deal with, customer focussed

David

The operatives were sooo very helpful...polite...friendly....and made me feel very welcome.

Anonymous

Price, friendly service, convenience of local branch

Anonymous

Excellent service and prompt attention from a very friendly and helpful staff.

E. Peter

Convenient depot, professional and helpful service from staff and decent prices. Bought my last set of tyres here because of the helpfulness of the manager and staff and now I have just had my MOT done here for the same reason (even though I have a free for life MOT voucher from the local dealer where I bought my car from). Thank you Colin.

Anonymous

good service and prices

Anonymous

Great prices, service and good customer relations. Very helpful staff. I have been going to the Formby branch since it opened and found it to be fantastic value and service.

Malcolm

Trustworthy, friendly staff, locality and opening hours

Janette

Good price and service

Stephen

Friendly staff very efficient do a good job and finish the job on time

Anonymous

Great service and low prices

Nicole

Excellent service with fitting new tyres and advise given

Helen

Very satisfactory experience.

Anonymous

Good service

Anonymous

it was good

Anonymous

9 is a good answer

Anonymous

Quality of staff and price

IAN

Excellent service-nothing is too much trouble for these guys.

Anonymous

Excellent service-nothing is too much trouble for these guys.

Anonymous

Friendly staff and ok prices

Steven

Excellent price and service.

Alan

Very excellent service, with very technical staff

Anonymous

I had wonderful service on 10th Jan from Tom and his colleague in the Formby branch. I was upset to find a flat tyre on a Sunday morning when I was due to take my daughter back to university in a fully laden car. Tom was so reassuring, helpful and efficient - he even made us a cup of tea! The problem was speedily fixed and at a very reasonable price.

Anonymous

Good service pleasant staff and good products

Anonymous

Formby staff very helpful and friendly.

Margaret

Good Service

Anonymous

Polite staff,good service and competitive prices

Anonymous

Because the staff went above and beyond to ensure I received my tyres after the company had failed to notify me they were out of stock.

Kathy

Good service

Ken

ExerLLent service and price

Anonymous

Tracking alignment cost too high

Michael

It always appears quiet when I go to book my vehicle in but work can never be done there and then, always requiring me to make an appointment and re-attend.

Antony

Very helpful friendly staff , give detailed advice on service issues .

Anonymous

Excellent Customer service and value for money. Speed of service also very good.

Malcolm

Professional staff

Anonymous

Work efficient and friendly

John

Friendly staff, good service, good price.

Anonymous

Satisfactory experience at reasonable price.

Anonymous

Service

karen

I found the staff very helpful and polite. I also didn't have to wait long to be seen to either which was a plus point. Much better service and seen to a lot quicker than kwitfit. Prices look a lot more competitive as well at National Tyres

John

Good prices, service and professionalism

Roger

I have always had excellent service with a smile at a reasonable price

Stephen

I was charged £4.00 more than the price quoted on the website for an oil and filter change for my vehicle. The oil used was not the one you recommended.

Anonymous

Good advice, good service and customer friendly. Thomas Pringle was exceptionally helpful.

Anonymous

good service with a nice attitude, not pushy

Anonymous

The staff at Formby were exceptional fast efficient and very trustworthy

Johanna

Process of booking mot, having it done took exactly 1 hour as promised.

David

service and prices

Len

Excellent Customer service

Anonymous

Good honest service received

Anonymous

Friendly service / confidence in advice given

Anonymous

Service satisfaction

Anonymous

The service was efficent and the cost very reasonable.

Anonymous

Good reliable service

Anonymous

Good service, modern clean premises.

Anonymous

Friendly obliging staff and reasonable prices

colin

good prices,good service

Anonymous

good prices,good sevice

Anonymous

good prices,good sevice

Anonymous

good prices,good sevice

Anonymous

Friendly staff upon initial phone contact, professional service when I had the work done and a good price!

Chris

good service from Daryl Ellison

Shirley

pleasent and helpful staff and a job well done at a good price

Anonymous

Very satisfied with the service.

Anonymous

Good price, great service and attentive staff.

Malcolm

The appointment was easy to make and was available the following day. The price was good. The service received from staff was professional and friendly.

Anonymous

Friendly, prompt service. Clearly expressed information.

Anonymous

Service and price were great.

Anonymous

As below

Anonymous

Friendly professional service.

Phillip

Fast, friendly and efficient service. Also a convenient location. Only small issue was I had to wait 2 days for my tyres to be delivered.

Ann

Competitive prices, good service, easy and straight forward.

Leigh

The staff were informative, polite and very professional. They didn't try to give me the hard sell, but rather discussed and advised me

Anonymous

Fast, efficient friendly service given even though I went into the centre late in the day near to closing time

Anonymous

Excellent customer service received from Tom and staff when ordering an exhaust system on 14/06/2014,and fitted later that day.Very happy with price (including 20 percent off voucher), and would definitely visit Formby branch again.

Anonymous

good price , friendly honest and professional staff

Philip

Good service, quick and efficient staff. Good price.

Anonymous

Great service. - very helpful

David

Very fast service

Anonymous

Outstanding service from Tom Pringle today who was excellent and got me back on the road in double quick time. Rang me when the job was complete and was very friendly and helpful.

Terry

Friendly and fast service and no pushy sales techniques.

Steven

Very Good Service

Stuart

Very Good Service

Stuart

Convenient on-line purchase, easy to make appointment at local branch. Quick and efficient service without having to wait.

David

Good service, good advice

Brian

Price and service job was done while I waited and with care and attention

Ian

Friendly, informative, good price match

Anonymous

Very friendly staff excellent workshop and very clean.

Charles

Superb value and excellent service. Dealt with by Tom Pringle at Formby depot.

Anonymous

Found the branch to be helpful,polite and did job to total satisfaction.

Alan

profesional , courteous knew what they were talking about and listened to me . price ok. negative phones were not working which was very annoying and head office didnt have an alternative phone number. (didnt even have the main phone number!)

david

very helpful staff (Christopher longman and thomas pringle) very friendly efficient, knowledgeable and courteous. will definately use service again. all this despite the fact that we arrived 4 minutes before closing. Thanks lads!!

Anonymous

Good value for money, great discounts given.

Kini