National Tyres and Autocare
97 Altcar RdFormbyMerseyside
Monday - Friday: 8.30am - 6.00pmSaturday: 8.30am – 12:30pm
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Tyres FORMBY (ALTCAR RD, L37) |
Exhausts FORMBY (ALTCAR RD, L37) |
Oil Change FORMBY (ALTCAR RD, L37)
Brakes FORMBY (ALTCAR RD, L37) |
Car Batteries FORMBY (ALTCAR RD, L37) |
Branch listing created by
out of 5
176 review(s) of
Formby (Altcar Rd, L37)
4.5 out of 5
Friendly & professional service
5 out of 5
Polite and Professional
Both Colin and Chris( who serviced my car today) treated me with respect and courtesy. This has been the case on previous occasions when they have worked on our two Golfs. The work has always been completed within the time schedules stated, costs have always been clearly explained upfront and I have never had reason to find fault with the services they have provided.
Colin looked after me to replace my passenger tyre on 7th Jan. Very polite, friendly and helpful.
Prior to me coming here Chris had helped me over the phone when I had inadvertently flattened my battery, he was so helpful and whilst I wasn't able to take my car in re the battery his help is what made me come to NTA for my new tyre. I was very pleasantly surprised by how both Chris and Colin were extremely helpful, polite and a pleasure to be served by.
Fast, efficient and friendly service
Brilliant every time I’ve taken my car in. Staff couldn’t be more helpful.
I called in on a Saturday afternoon concerned about a rattling noise from my car. It was my birthday and my wife and I were due to drive to the Lake District for a few days break. Obviuosly i didn't want my car to break down on the motorway. The branch was extremely busy but the assistant manager made the time to check my exhaust reassuring me it was a minor problem that would not affect our journey. I booked in for a thorough check when we got back. This, in my opinion, was excellent customer service. Both Chris (the assistant manager) and Colin (the branch manager) whom I met when I subsequently took the car in were very honest, professional and a credit to your organisation.
Colin was very helpful and good attention to detail.
I was dealt with quickly and efficiently by the manager. The site was clean and tidy and I like that because it gives you confidence in the company and the staff. I was also happy with the service and the price, which was competitive. Had full discs and brake shoes fitted. I also felt fully appreciated as a customer. Good customer service is important to me. Thanks for everything.
Arrived at this branch and was immediately was struck at how clean, tidy and organised the office and workshop were. The two staff on duty , Chris and Colin were pleasant and efficient. The tyres were fitted by Chris who did a quick, efficient job. i feel their patience is important to customers because a lot of people turn up on the spare of the moment with what is to them an important time with tyre problems. Their calm and patient manner is reassuring to customers. I recommend this branch. Thank you.
Colin in Formby amazing went out his way to help... Sam too great service! Definitely b back these guys are amazing!
Colin the branch manager and his team have gone out of their way to be flexible and support me with the jobs that I needed doing in the time that the vehicles were available.
Nice guys, who completed an oil and filter change for me while I drank coffee over the road.
4 out of 5
Chris and Colin are the best professionals you could meet at the garages. Always keen to help and advise. And all these with a smile and kindness.
Guys are real assets and fantastic ambassadors for the National brand.
I am now a returning customer since 4 years.
Thank you very much for the service.
staff realy pleasant and helpful as well as being efficient
Mobile fitting service was excellent
Fast and efficient, able to fit me in at short notice staff friendly and knowledgeable
I contacted National by phone because my car wouldn't start I said I thought it was the battery but wasn't sure. They said take the battery to them to check, a printout said to replace the battery. They had my battery in stock, they told me to go back to them when it was fitted to check the alternator. Which I did and it was fine. National gave my fantastic and excellent customer service. I wish I had gone sooner when the car started to loose power as I see that do a 5 point check. I won't hesitate to go straight to them next time.
So helpful and efficient fitted me in on short notice and did everything perfect really happy with the price and the service from Chris and Claire
I always use National Tyres for oil and filter changes. Good price and never had a problem. (I have used expensive main dealers in the past and some of them don't seem capable of tying their own shoelaces).Booked an appointment, I was seen on time and I waited at
the branch while the work was carried out. The technician was Chris, who did the job professionally. He was friendly and polite (as are all of the staff).The workshop is modern, clean and tidy. Why go anywhere else ?
friendly service an explained clearly what was happening
Colin, Claire & Chris are the nicest people you could hope to meet when you have a problem with tour car. They are honest and very knowledgeable. Great team
Very good service. 2 new rear tyres and all done in 30 minutes.
Great team. Definitely will bring my car back again.
Do hope this feedback gets back to the team and they are rewarded accordingly.
I'd give them a raise to not lose any of them
Well done National tyres and autocare
Good Service Good Staff and Good Staff
Excellent customer service by staff at the Formby, Merseyside branch today, Friday 2nd Mar 2018. Identified the tyre problem, indicated product available, my selection. New tyre fitted, tracking carried out. Just excellent service, could not be faulted.
Colin Campbell was very helpful and professional.
Entering Computer data is causing delays in customer service.
Great service and price
My car required an MOT. I was very happy that the job was booked and undertaken without any problems. In those respects, it was very efficiently done and at a good price.
Amazing service with amazing value which surpasses all others.
Friendly staff and competitive price
Good Service more Vouchers
3.5 out of 5
Quick efficient service
Very friendly, very professional and did a first class job very quickly.
My mot had just run out and one of the employees managed to fit me in the same day.
Following the mot I had a full debrief from the mechanic who also told me about wheel alignment.
Helpful, courteous, knowledgeable and efficient staff
Good service and value
Very easy to book in store and online and the service I received was excellent and they were able to sort my car out in the one day
Friendly helpful service
Excellent service from Claire Griffin
Full satisfaction with the work carried out, attention to detail by Claire Griffin, second to none.
This branch offered advice and assurance and had the opportunity to over-spec the solution and over-charge me. They didn't! They talked me through all the options from 'worst case scenario' to best and the service was absolutely superb.
The additional benefits of state-of -the-art technology ensured that my car's efficiency wasn't affected. I will be using them again and would gladly recommend them.
So fast cheap and easy
The staff were very efficient and friendly
Good Service and Price
Excellent service/customer care. Staff extremely helpful, friendly.
Very quick and great service.
The staff were very helpful and were very quick fitting my new tyres. Very good service.
Excellent fast and efficient service.
Helpful friendly staff
excellent and helpful service
Efficient friendly and helpfull service. Nice people to deal with
Good polite service
Good friendly and helpful service
Professional, friendly, knowledgeable.
Always helpful and try to fit you in immediately
The efficient, pleasant service and competitive prices
Prompt and courteous service and very competive prices
Good service. Quick, easy to deal with, customer focussed
The operatives were sooo very helpful...polite...friendly....and made me feel very welcome.
Price, friendly service, convenience of local branch
Excellent service and prompt attention from a very friendly and helpful staff.
Convenient depot, professional and helpful service from staff and decent prices.
Bought my last set of tyres here because of the helpfulness of the manager and staff and now I have just had my MOT done here for the same reason (even though I have a free for life MOT voucher from the local dealer where I bought my car from).
Thank you Colin.
good service and prices
Great prices, service and good customer relations. Very helpful staff. I have been going to the Formby branch since it opened and found it to be fantastic value and service.
Trustworthy, friendly staff, locality and opening hours
Good price and service
Friendly staff very efficient do a good job and finish the job on time
Great service and low prices
Excellent service with fitting new tyres and advise given
Very satisfactory experience.
it was good
9 is a good answer
Quality of staff and price
Excellent service-nothing is too much trouble for these guys.
Friendly staff and ok prices
Excellent price and service.
Very excellent service, with very technical staff
I had wonderful service on 10th Jan from Tom and his colleague in the Formby branch. I was upset to find a flat tyre on a Sunday morning when I was due to take my daughter back to university in a fully laden car. Tom was so reassuring, helpful and efficient - he even made us a cup of tea! The problem was speedily fixed and at a very reasonable price.
Good service pleasant staff and good products
Formby staff very helpful and friendly.
Polite staff,good service and competitive prices
Because the staff went above and beyond to ensure I received my tyres after the company had failed to notify me they were out of stock.
ExerLLent service and price
Tracking alignment cost too high
It always appears quiet when I go to book my vehicle in but work can never be done there and then, always requiring me to make an appointment and re-attend.
Very helpful friendly staff , give detailed advice on service issues .
Excellent Customer service and value for money. Speed of service also very good.
Work efficient and friendly
Friendly staff, good service, good price.
Satisfactory experience at reasonable price.
I found the staff very helpful and polite. I also didn't have to wait long to be seen to either which was a plus point. Much better service and seen to a lot quicker than kwitfit. Prices look a lot more competitive as well at National Tyres
Good prices, service and professionalism
I have always had excellent service with a smile at a reasonable price
I was charged £4.00 more than the price quoted on the website for an oil and filter change for my vehicle. The oil used was not the one you recommended.
Good advice, good service and customer friendly. Thomas Pringle was exceptionally helpful.
good service with a nice attitude, not pushy
The staff at Formby were exceptional fast efficient and very trustworthy
Process of booking mot, having it done took exactly 1 hour as promised.
service and prices
Excellent Customer service
Good honest service received
Friendly service / confidence in advice given
The service was efficent and the cost very reasonable.
Good reliable service
Good service, modern clean premises.
Friendly obliging staff and reasonable prices
good prices,good service
good prices,good sevice
Friendly staff upon initial phone contact, professional service when I had the work done and a good price!
good service from Daryl Ellison
pleasent and helpful staff and a job well done at a good price
Very satisfied with the service.
Good price, great service and attentive staff.
The appointment was easy to make and was available the following day. The price was good. The service received from staff was professional and friendly.
Friendly, prompt service. Clearly expressed information.
Service and price were great.
Friendly professional service.
Fast, friendly and efficient service. Also a convenient location. Only small issue was I had to wait 2 days for my tyres to be delivered.
Competitive prices, good service, easy and straight forward.
The staff were informative, polite and very professional. They didn't try to give me the hard sell, but rather discussed and advised me
Fast, efficient friendly service given even though I went into the centre late in the day near to closing time
Excellent customer service received from Tom and staff when ordering an exhaust system on 14/06/2014,and fitted later that day.Very happy with price (including 20 percent off voucher), and would definitely visit Formby branch again.
good price , friendly honest and professional staff
Good service, quick and efficient staff. Good price.
Great service. - very helpful
Very fast service
Outstanding service from Tom Pringle today who was excellent and got me back on the road in double quick time. Rang me when the job was complete and was very friendly and helpful.
Friendly and fast service and no pushy sales techniques.
Very Good Service
Convenient on-line purchase, easy to make appointment at local branch. Quick and efficient service without having to wait.
Good service, good advice
Price and service job was done while I waited and with care and attention
Friendly, informative, good price match
Very friendly staff excellent workshop and very clean.
Superb value and excellent service. Dealt with by Tom Pringle at Formby depot.
Found the branch to be helpful,polite and did job to total satisfaction.
profesional , courteous knew what they were talking about and listened to me . price ok. negative phones were not working which was very annoying and head office didnt have an alternative phone number. (didnt even have the main phone number!)
very helpful staff (Christopher longman and thomas pringle) very friendly efficient, knowledgeable and courteous. will definately use service again. all this despite the fact that we arrived 4 minutes before closing. Thanks lads!!
Good value for money, great discounts given.
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