Avon tyres
Barum tyres
Bridgestone tyres
Continental tyres
Dunlop tyres
Firestone tyres
Goodyear tyres
Michelin tyres
Pirelli tyres
Tigar tyres tyres
Westlake tyres
Yokohama tyres
CUSTOMER REVIEWS

Online Experience

9 out of 10
Branch Experience

9 out of 10

163 review(s) of
STOURBRIDGE
Online & Branch Experience





  • Branch Experience
    Great service firstly on the phone, the member of staff was friendly and very knowledgable. This continued in person. The job was done thoroughly, and quickly.
    Rating 10 out of 10






  • Branch Experience
    High quality service and friendly staff. Good price aswell. Thanks to Billy. And the team
    Rating 10 out of 10






  • Branch Experience
    veryefficient service and friendly faces
    Rating 10 out of 10






  • Branch Experience
    Things like driving you home after you dropped your car of and picking you up when your cars fixed
    Rating 9 out of 10






  • Branch Experience
    not advertising car serviceing online had to visit branch to find out that you offered car services
    Rating 8 out of 10






  • Branch Experience
    Always helpful and friendly and don't rip us off
    Rating 10 out of 10






  • Branch Experience
    fast service and customer care
    Rating 9 out of 10






  • Branch Experience
    Always helpful and competitive costs.
    Rating 10 out of 10






  • Branch Experience
    From nail in wall of tyre to new tyre fitted, all done in a couple of hours and at a good price as well. Ordered online and was offered next day fitting but said I could ring the garage to see if it could be done earlier, which I did and they said to bring it in within the hour.
    Rating 10 out of 10






  • Branch Experience
    The service and politeness of the member of staff. I first phoned for a quote, the call was answered quickly by the manager who was polite and efficient. On arrival, again the manager was extremely polite and helpful, my tyres were fitted quickly. The manager is a credit to your company.
    Rating 10 out of 10






  • Branch Experience
    Customer service & speed of service.
    Rating 10 out of 10






  • Branch Experience
    I went to your Stourbridge branch this morning to have a puncture repaired. I found all three chaps there to be exceedingly helpful, courteous and knowledgeable. The reception area was very clean and tidy too.
    Rating 10 out of 10






  • Branch Experience
    Very helpful. Managed to get car in to be seen quickly and MOT completed with no fuss. Price competitive too.
    Rating 10 out of 10






  • Branch Experience
    i was treated fair and in a polite manner
    Rating 10 out of 10






  • Branch Experience
    superb friendly service every time.
    Rating 10 out of 10






  • Branch Experience
    I have always found staff polite very helpful take time to explain the reason for the work to be done and advise the cost well done
    Rating 9 out of 10






  • Branch Experience
    Polite, professional service. Were advised on items that needed attention and quotes given.
    Rating 10 out of 10






  • Branch Experience
    Attitude of staff/service time spent in depot
    Rating 10 out of 10






  • Branch Experience
    convenience, politeness, good value
    Rating 9 out of 10






  • Branch Experience
    Excellent service by Richard Barratt.
    Rating 9 out of 10






  • Branch Experience
    Best price available and good staff attitude. Richard at Stourbridge was very helpful.
    Rating 10 out of 10






  • Branch Experience
    Good job done by friendly staff
    Rating 9 out of 10






  • Branch Experience
    Brilliant service!!
    Rating 10 out of 10






  • Branch Experience
    Friendly service and filter arrived on time as promised.
    Rating 9 out of 10






  • Branch Experience
    Excellent customer service, great prices
    Rating 10 out of 10






  • Branch Experience
    good friendly service every time i have visited.
    Rating 10 out of 10






  • Branch Experience
    They kept me informed all the way through as to the work that was needed, and kept in touch with me to talk me through the options, and when the car would be ready. They also arranged to get parts in straight away to fix a problem which was very urgent, and were able to complete the work without me having to go back again.
    Rating 10 out of 10






  • Branch Experience
    went for an MOT and couldnt get home while they did the work. They arrangedfor an operative to take me home and piuck meup when work finished
    Rating 8 out of 10






  • Branch Experience
    Excellent customer service
    Rating 10 out of 10






  • Branch Experience
    I use my local National Tyres in Stourbridge for pretty much everything for my car - tyres, servicing, advice - the lot. This place is always a good deal and lately they really helped me out with advice on my exhaust (a bad job done by another well-known franchise!).
    Rating 10 out of 10






  • Branch Experience
    Visited Stourbridge Store on 30th December, the fitting service was incredible quick and the guys very helpful and friendly.
    Rating 10 out of 10






  • Branch Experience
    Quick friendly service. Discount offered to price-match an alternative supplier.
    Rating 10 out of 10






  • Branch Experience
    have always received good service
    Rating 9 out of 10






  • Branch Experience
    The staff explained all that was required, offered alternatives for tyres so I understood the full range in order to make a considered decision. Very friendly
    Rating 10 out of 10






  • Branch Experience
    Friendly service and advice
    Rating 8 out of 10






  • Branch Experience
    Efficient service
    Rating 9 out of 10






  • Branch Experience
    Speed of service helpful staff
    Rating 9 out of 10






  • Branch Experience
    trust
    Rating 9 out of 10






  • Branch Experience
    Really nice guys that were very patient with my girly-non-car-oriented brain! Very understanding and helpful.
    Rating 8 out of 10






  • Branch Experience
    Rapid service no hassles
    Rating 8 out of 10






  • Branch Experience
    This was my third visit as a new customer to National Tyres and Autocare all at the Stourbridge centre within the past couple of months. Each time I received a very good service from courteous and knowledgeable staff. This particular outlet is very clean and well presented. For the record the dates of my visits and details are as follows;- 4/9/13 Invoice 70104981 Brakes; discs, pads, caliper & hose. 8/11/13 Invoice 70105423 MOT 12/11/13 Invoice 70105449 Rear exhaust
    Rating 9 out of 10






  • Branch Experience
    Good customer service, fair price, job done on time and as predicted.
    Rating 10 out of 10






  • Branch Experience
    For the way in which I received a good service
    Rating 9 out of 10






  • Branch Experience
    Because they are so economically priced! I cannot find a better deal anywhere in the area and will definitely be using you again for all of my tyre-related needs.
    Rating 10 out of 10






  • Branch Experience
    High standard of service and polite staff,
    Rating 9 out of 10






  • Branch Experience
    friendly service ,price and time it takes.
    Rating 10 out of 10






  • Branch Experience
    Quick service and friendly staff
    Rating 10 out of 10






  • Branch Experience
    I was very pleased with the service I recently received at the Stourbridge branch. I had asked for a particular size of a certain brand/model and Matt went out of his way to source one for me.
    Rating 10 out of 10






  • Branch Experience
    Staff were very informative on the available offers. Didn't need to book. Service was quick and nothing was attempted unless my permission was given
    Rating 10 out of 10






  • Branch Experience
    Service was excellent and my car was mended in 2 hours
    Rating 10 out of 10






  • Branch Experience
    Fast Efficient Service. Good Price
    Rating 10 out of 10






  • Branch Experience
    Really quick and effective service with reasonable prices.
    Rating 9 out of 10






  • Branch Experience
    Excellent service
    Rating 10 out of 10






  • Branch Experience
    Friendly helpful and knowledgeable staff, together with competitive prices.
    Rating 9 out of 10






  • Branch Experience
    Order 70104421 Accommodated last minute MOT booking great service replaced No Plate bulb for pass then tracked up all within the hour of arrival MOT test thorough and I was able to watch from viewing area and was kept informed as checks progressed; same when adjusting tracking. Very accommodating as they were at the last visit when they fitted purchased tyres online via ebay. Have confidence in Nationals tyre tracking service. They corrected mistake of a local garage - who wrongly assessed tyres worn on inside edge indicating toe out as 3mm toed in causing the problem to be worsened after ajustment. National measured 6mm toe out and adjusted spot on to correct setting dead ahead. Very Pleased. Would definitely use again. Very good value half price MOT and half price tracking service. Both plus fitting bulb came to £47.
    Rating 9 out of 10






  • Branch Experience
    Fantastic service so will certainly be going back
    Rating 10 out of 10






  • Branch Experience
    really good service and a good price
    Rating 9 out of 10






  • Branch Experience
    Price speed of service
    Rating 9 out of 10






  • Branch Experience
    They had the tyre that I wanted in stock, but would not match other local retailers prices. Staff were professional and courteous, workshop was clean. Disappointed my alloy wheel was dropped prior to fitting - will be monitoring this to see if it's cracked, difficult to tell because it was on it's inside face. Work was done quickly while I waited. I asked about doing a deal for buying more than one tyre but the branch/staff member would/could not do this.
    Rating 8 out of 10






  • Branch Experience
    First class service.
    Rating 10 out of 10






  • Branch Experience
    Quick service. Good communication. Convenient location. Fair price.
    Rating 10 out of 10






  • Branch Experience
    Polite service. Local company. Fair prices. Already recommend to others
    Rating 10 out of 10






  • Branch Experience
    All aspects of service etc. were very good
    Rating 10 out of 10






  • Branch Experience
    I was made to feel welcome & all the staff were friendly.
    Rating 10 out of 10






  • Branch Experience
    good service and advice and price
    Rating 10 out of 10






  • Branch Experience
    very prompt attention, easy access to site, well signed.
    Rating 10 out of 10






  • Branch Experience
    Very friendly very professional. Explained everything they were doing and why they were doing it. These two guys are a credit to your company
    Rating 10 out of 10






  • Branch Experience
    very helpful, knowledgable staff who took time to explain problems with my car and solve issues
    Rating 9 out of 10






  • Branch Experience
    Fast service and tyres in stock
    Rating 10 out of 10






  • Branch Experience
    price
    Rating 10 out of 10






  • Branch Experience
    Very professional , good quick service and matched a price I had seen from another Tyre company on the internet .
    Rating 10 out of 10






  • Branch Experience
    fast service
    Rating 10 out of 10






  • Branch Experience
    Great customer service and competitive prices
    Rating 10 out of 10






  • Branch Experience
    The staff were friendly, and very helpfull.
    Rating 10 out of 10






  • Branch Experience
    Staff polite,knowledgeable and helpful. Thejob was done in the time quoted and quickly. The price was fair and economical I did not need to shop around. I will return again.
    Rating 10 out of 10






  • Branch Experience
    Great friendly service - stocked required tyres and price matched previous local quotes.
    Rating 9 out of 10






  • Branch Experience
    Good and friendly service.
    Rating 10 out of 10






  • Branch Experience
    Prompt and courteous attention.
    Rating 8 out of 10






  • Branch Experience
    Professional honest service. Clean environment. Approachable staff.
    Rating 6 out of 10






  • Branch Experience
    Professional honest service. Clean environment. Approachable staff.
    Rating 9 out of 10






  • Branch Experience
    Good service and value
    Rating 10 out of 10






  • Branch Experience
    quick, efficient, polite service at a reasonable cost.
    Rating 9 out of 10






  • Branch Experience

    Rating 10 out of 10

    Jane

    Online Experience
    Excellent. Very straightforward and painless!
    Rating 10 out of 10

    Jane





  • Branch Experience

    Rating 8 out of 10

    Sarah

    Online Experience
    Quick & easy to use
    Rating 8 out of 10

    Sarah





  • Branch Experience
    I went into your Stourbridge branch to have the tracking checked, having experienced some low level noise on cornering. The tracking was slightly out which they corrected, but more than that they checked every other aspect of the front wheels drive and steering, leaving me feeling very confident about the condition and safety of my car. Well done to all the staff for a very professional, caring, friendly and competent service.
    Rating 10 out of 10






  • Branch Experience
    Professional and friendly service by Jason and Jamie.
    Rating 10 out of 10






  • Branch Experience
    good quick service, very helpful, good price
    Rating 9 out of 10






  • Branch Experience
    Good service and pric matching
    Rating 9 out of 10






  • Branch Experience
    friendly and efficient service and competitive price
    Rating 10 out of 10






  • Branch Experience
    As pleasant an experience as spending £300+ can be !
    Rating 10 out of 10






  • Branch Experience
    Quality of service and information provided by staff was excellent.
    Rating 9 out of 10






  • Branch Experience
    Service was friendly and professional, and while the car was on the ramps the mechanic pointed out some other minor faults on the car, including a loose exhaust mount which he tightened.
    Rating 9 out of 10






  • Branch Experience
    efficient, friendly service
    Rating 9 out of 10






  • Branch Experience
    very good, friendly service
    Rating 9 out of 10






  • Branch Experience
    Good price good service
    Rating 10 out of 10






  • Branch Experience
    Very helpful and very happy staff
    Rating 10 out of 10






  • Branch Experience
    Friendly manager and price match
    Rating 9 out of 10






  • Branch Experience
    Efficient service helpful polite and efficient
    Rating 10 out of 10






  • Branch Experience
    Good service
    Rating 8 out of 10






  • Branch Experience
    Happy with the service received
    Rating 8 out of 10






  • Branch Experience
    Kept promise of beating competition on price competitive price component in stock quick service waiting area adequate could be better
    Rating 8 out of 10






  • Branch Experience
    Were able to change and fit 2 new tyres with only 15 minutes to go before they closed at 5pm would recommend all my friends
    Rating 8 out of 10






  • Branch Experience
    Very good service
    Rating 9 out of 10






  • Branch Experience
    Availability of products and the service
    Rating 8 out of 10






  • Branch Experience
    Excellent customer service professional quick helpful price competitive
    Rating 10 out of 10






  • Branch Experience
    Prompt helpful service brilliant customer service
    Rating 10 out of 10






  • Branch Experience
    On telephone for a quote professional and good advice gentleman who dealt with me at reception also very good
    Rating 10 out of 10






  • Branch Experience
    First class service
    Rating 10 out of 10






  • Branch Experience
    Customer relations keeping me informed on the repair work very polite and considerate
    Rating 9 out of 10






  • Branch Experience
    They explain everything to you and show you the part required before they start work on respective part
    Rating 10 out of 10






  • Branch Experience
    Very fast efficient service
    Rating 9 out of 10






  • Branch Experience
    MOT
    Rating 10 out of 10






  • Branch Experience
    Quick service polite attention from staff
    Rating 9 out of 10






  • Branch Experience
    Good service etc
    Rating 10 out of 10






  • Branch Experience
    The service was quick friendly and professional no hidden extras staff were also informative of what were best tyres for driving situations
    Rating 10 out of 10






  • Branch Experience
    Doing job quick
    Rating 10 out of 10






  • Branch Experience
    Professional friendly price
    Rating 9 out of 10






  • Branch Experience
    Paul and his team have the attitude to do very well
    Rating 10 out of 10






  • Branch Experience
    Friendly staff approachable staff who were quite happy to share information and discuss the options available
    Rating 9 out of 10






  • Branch Experience
    Good value friendly service
    Rating 10 out of 10






  • Branch Experience
    Explained in full detail what was wrong nothing too much trouble
    Rating 10 out of 10






  • Branch Experience
    Good service product in stock
    Rating 10 out of 10






  • Branch Experience
    Efficient friendly and a very clean store
    Rating 10 out of 10






  • Branch Experience
    They kept to the promises they made when I ordered the tyres
    Rating 10 out of 10






  • Branch Experience
    I am a new customer and went in for a new brake buld staff hadnt any in stock yet but put themselves out to go and get one for me
    Rating 10 out of 10






  • Branch Experience
    I found the staff very helpful and obliging and friendly did a good job
    Rating 10 out of 10






  • Branch Experience
    Good service and competitive prices staff busy but still remained polite and treated me with respect
    Rating 10 out of 10






  • Branch Experience
    I was seen very quickly and the problem put right in about 30 minutes
    Rating 10 out of 10






  • Branch Experience
    Very helpful and friendly
    Rating 10 out of 10






  • Branch Experience
    Very good service
    Rating 10 out of 10






  • Branch Experience
    I was there 2 hours to have 2 tyres fitted also they did not have the equipment to track it up I had to go back 2 days later
    Rating 9 out of 10






  • Branch Experience
    Duty manager Eddie Baker and his team were on the ball in every way very friendly approach to customers and helpful in every way
    Rating 10 out of 10






  • Branch Experience
    Good service and local
    Rating 9 out of 10






  • Branch Experience
    Polite and very quick service
    Rating 9 out of 10






  • Branch Experience
    Very good service given
    Rating 10 out of 10






  • Branch Experience
    A new branch opened a telephone call made to your manager he promptly informed me of the price of tyre with discount and date of availailibility
    Rating 10 out of 10






  • Branch Experience
    I found the staff approach very professional, and I felt like the customer all the time, which is a rarity these days.
    Rating 10 out of 10






  • Branch Experience
    Great friendly and honest service received by Paul
    Rating 10 out of 10






  • Branch Experience
    customer service staff very helpful and the price was good
    Rating 10 out of 10






  • Branch Experience
    The gentleman on the desk extremely professional and genuine
    Rating 9 out of 10






  • Branch Experience
    good service on first visit
    Rating 8 out of 10






  • Branch Experience
    very good service
    Rating 9 out of 10






  • Branch Experience
    very good service and prices paul hickinbottom dealt with me VERY GOOD at DY8 1JN
    Rating 9 out of 10






  • Branch Experience
    Good efficient service, friendly and helpful
    Rating 9 out of 10






  • Branch Experience
    Friendly helpful service
    Rating 9 out of 10






  • Branch Experience
    The staff were very helpful & understanding & took time to explain everything to me.
    Rating 10 out of 10






  • Branch Experience
    Good service, quick fitment time.
    Rating 8 out of 10






  • Branch Experience
    Fast Efficient friendly service with competitive prices
    Rating 9 out of 10






  • Branch Experience
    Good prices and friendly service
    Rating 10 out of 10






  • Branch Experience
    THEY DID THE JOB (OIL/FILTER CHANGE)PROPERLEY-NO PROBLEMS
    Rating 10 out of 10






  • Branch Experience
    excellent fast competitive.
    Rating 10 out of 10







National Tyres and Autocare Stourbridge

Address:

Stourbridge Trading Estate
Mill Race Lane
Stourbridge

DY8 1JN UK

Reaching Us:

Phone: 01384 377 558

National Tyres Stourbridge opening times
Monday - Friday: 8.30am - 6.00pm
Saturday: 8.30am - 5pm
Sunday: 10am-4pm

Services available at National Tyres & Autocare Stourbridge

  • Wheel Alignment
  • Alloy Wheel Sets
  • Oil Change & Filter Service
MOT Centre

Get Directions | View Map | Get GPS Files



Branch listing created by Mike Bourne

Half Price MOT Only £27.42



 
 
 
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