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CUSTOMER REVIEWS

Online Experience

9 out of 10
Branch Experience

9 out of 10

148 review(s) of
GUILDFORD
Online & Branch Experience





  • Branch Experience
    Cheaper, good service
    Rating 10 out of 10






  • Branch Experience

    Rating 10 out of 10

    Stephen

    Online Experience
    On-line booking fine, and MOT completed on time.
    Rating 10 out of 10

    Stephen





  • Branch Experience

    Rating 9 out of 10

    Simon

    Online Experience
    straightforward
    Rating 8 out of 10

    Simon





  • Branch Experience
    Good service but mechanic arrived at 10.49 when I was told he would come at 3.30. Good thing I didn't go out as planned! Wondered if he would have come back later?
    Rating 9 out of 10

    WSP




  • Branch Experience
    great service
    Rating 10 out of 10






  • Branch Experience
    Excellent service, marked down due to length of time waiting
    Rating 8 out of 10






  • Branch Experience
    Very good service.. mot passed flying colors. Tyres are good and affordable
    Rating 10 out of 10






  • Branch Experience
    Good efficient service with clear information provided on work carried out.
    Rating 8 out of 10






  • Branch Experience
    Quick and professional service
    Rating 10 out of 10

    Pfizer




  • Branch Experience

    Rating 10 out of 10

    David

    Online Experience
    Good, clear website
    Rating 10 out of 10

    David





  • Branch Experience
    very quick to get to us
    Rating 10 out of 10

    Network Rail




  • Branch Experience
    good quick service.
    Rating 8 out of 10






  • Branch Experience
    Have been using National Tyre a few times over the last couple of years and I have been always happy with the service provided.
    Rating 9 out of 10






  • Branch Experience
    Staff were friendly and had a lot of product knowledge
    Rating 9 out of 10






  • Branch Experience
    Good advice & prompt service. Use of discount voucher - for wheel alignment.
    Rating 10 out of 10






  • Branch Experience
    Friendly, efficient and professional customer service whilst getting the job done.
    Rating 10 out of 10






  • Branch Experience
    On time, efficient
    Rating 8 out of 10






  • Branch Experience
    Friendly, courteous,helpful, professional and time estimates to undertake work were accurate
    Rating 9 out of 10






  • Branch Experience
    Excellent service, friendly staff and reasonable prices
    Rating 10 out of 10






  • Branch Experience
    quick, efficient & friendly service
    Rating 8 out of 10






  • Branch Experience
    Fast, efficient, polite, informative service
    Rating 9 out of 10






  • Branch Experience
    Reasonable Value
    Rating 8 out of 10






  • Branch Experience

    Rating 10 out of 10

    Susie

    Online Experience
    Easy to do & when you didn't have the tyres I wanted in stock your call centre staff were friendly & helpful & ensured matter was resolved to my satisfaction
    Rating 9 out of 10

    Susie





  • Branch Experience
    Friendle informative swervice. Job done quickly, advice given about tyre condition. 50% discount on wheel balanncing.
    Rating 9 out of 10






  • Branch Experience
    very simple ordering / booking process and good value products
    Rating 10 out of 10






  • Branch Experience
    Fantastic customer service both on the telephone and also on arrival to the store
    Rating 10 out of 10






  • Branch Experience
    the staff were very poite and very heldful
    Rating 10 out of 10






  • Branch Experience
    I had four tyres fitted at the Guildford branch on 9th March 2013 and received the perfect blend of friendliness, professionalism and quick and efficient service from both Kevin Hoare and Malcolm Lucas
    Rating 9 out of 10






  • Branch Experience
    I had four tyres fitted at the Guildford branch on 9th March 2013 and received the perfect blend of friendliness, professionalism and quick and efficient service from both Kevin Hoare and Malcolm Lucas
    Rating 9 out of 10






  • Branch Experience
    Had to return vehicle three times to get wheel alignment done
    Rating 8 out of 10






  • Branch Experience
    Very professional and friendly staff.
    Rating 10 out of 10






  • Branch Experience
    helpful friendly efficient staff & standard of workmanship
    Rating 10 out of 10






  • Branch Experience
    Got my oil (expensive fully synthetic grade) and filter changed for less money than it would have cost to do it myself (even with Halfords having 20% off the right oil at the time!). Service very efficient too.
    Rating 10 out of 10






  • Branch Experience
    I had my front tyres replaced on my car in November. They were very busy and they did it while I waited.
    Rating 10 out of 10






  • Branch Experience
    The work related to remedial work for an MOT failure. This was performed promptly and for a very fair price. My only concern relates to your discount vouchers which i will explain below.
    Rating 9 out of 10






  • Branch Experience
    I think your prices are very fair and I trust your staff in Guildford. I had an MOT failure and the staff were very helpful in directing me to a garage that could do the necessary welding. The MOT was also very fairly priced.
    Rating 10 out of 10






  • Branch Experience
    Professional service, good communication, flexible
    Rating 8 out of 10






  • Branch Experience
    I wasn't advised that the wheel alignment hadn't been done before I returned to collect the car & had to return another day for this.
    Rating 8 out of 10






  • Branch Experience
    Very Helpfully
    Rating 8 out of 10






  • Branch Experience
    good quick efficient service and competitive pricing
    Rating 9 out of 10






  • Branch Experience
    Kevin the manager in Guildford was excellent. Quick service.
    Rating 9 out of 10






  • Branch Experience
    satisfied customer
    Rating 10 out of 10






  • Branch Experience
    Have always been good for my requirements
    Rating 8 out of 10






  • Branch Experience
    Efficient, quick friendly service
    Rating 10 out of 10






  • Branch Experience
    Friendly and fast service, good price.
    Rating 10 out of 10






  • Branch Experience
    Very good service
    Rating 10 out of 10






  • Branch Experience
    I have used the Guildford branch for some years and have always found the staff helpful and friendly, prices reasonable and speed of service usually quick (sometimes things get busy).
    Rating 9 out of 10






  • Branch Experience
    Good friendly service
    Rating 10 out of 10






  • Branch Experience
    The work was done as quick as possible and the car works great.
    Rating 9 out of 10






  • Branch Experience
    Good price, good customer service, convenient location. Quick.
    Rating 9 out of 10






  • Branch Experience
    I've come in a couple of times to get something checked - I like the fact that this is done for free. Prices are competitive, especially when combined with special offers.
    Rating 9 out of 10






  • Branch Experience
    Quick ordering service of parts (few hours) and fitted within 25 minutes. Friendly team with a welcoming service.
    Rating 10 out of 10






  • Branch Experience
    Courteous, professional advice and service
    Rating 9 out of 10






  • Branch Experience
    Very good value and I feel that people are being truthful with me. The branch manager at Guildford, Kevin Hoare, is excellent and a pleasure to deal with. I am also impressed by how easily you obtain Nissan parts.
    Rating 9 out of 10






  • Branch Experience
    Staff are friendly, efficient, no-nonsense, alert and articulate. Many services are offered for free, and those that are charged for are cheap. Discount vouchers nearly always usable. Waiting time is always short.
    Rating 9 out of 10






  • Branch Experience
    helpful,polite, prompt service
    Rating 9 out of 10






  • Branch Experience
    no hassle keen prices helpful staff
    Rating 10 out of 10






  • Branch Experience
    Speed of service, price could be better for higher score
    Rating 7 out of 10






  • Branch Experience
    good info on phone giving correct advice ref tyre type and correcting another suppliers comments. had to wait a full 3 mins(bit of irony there) at depot before punture not repairable confirmed and new tyre fitted even had the offending screw as a souvenir - and all this on a friday afternoon
    Rating 10 out of 10






  • Branch Experience

    Rating 10 out of 10

    David

    Online Experience
    Simple and quick
    Rating 10 out of 10

    David





  • Branch Experience

    Rating 10 out of 10

    Barbara

    Online Experience
    Easy to book and someone rang me within an hour of booking online to confirm a time.
    Rating 10 out of 10

    Barbara





  • Branch Experience
    Good, quick, honest service.
    Rating 8 out of 10






  • Branch Experience
    Polite, friendly, obliging service. Job done promptly.
    Rating 10 out of 10






  • Branch Experience
    Excellent friendly customer service and good value.
    Rating 10 out of 10






  • Branch Experience
    Polite and friendly as well as efficient
    Rating 9 out of 10






  • Branch Experience
    1. Consistently good service 2. Always the same friendly chap on the phone when you ring 3. They don't find unnecessary and costly faults 4. Everything is done promptly 5. I got my MOT for about £27 (half price) - extremely good value
    Rating 10 out of 10






  • Branch Experience
    First class service
    Rating 10 out of 10






  • Branch Experience

    Rating 3 out of 10

    Glen

    Online Experience
    Very easy
    Rating 10 out of 10

    Glen





  • Branch Experience
    Quick, efficient, polite service.
    Rating 9 out of 10






  • Branch Experience
    Quick, friendly service. The staff were courteous and efficient and completed the work quicker than expected. I cannot judge the quality of the workmanship but trust it is good
    Rating 8 out of 10






  • Branch Experience
    Good service, Speed of service very good
    Rating 7 out of 10






  • Branch Experience
    Excellent, friendly service
    Rating 10 out of 10






  • Branch Experience
    Good value oil change
    Rating 10 out of 10






  • Branch Experience
    I was immediately seen and told how long I would need to wait.
    Rating 10 out of 10

    Michael

    Online Experience
    Using the car registration to select the tyre options was a most valuable feature. Ordering and payment completed a trouble free task.
    Rating 10 out of 10

    Michael





  • Branch Experience
    Fast friendly service
    Rating 10 out of 10






  • Branch Experience
    Efficient service good choice of tyres available at different prices
    Rating 10 out of 10






  • Branch Experience
    Efficient service and friendly staff
    Rating 9 out of 10






  • Branch Experience
    Courteous and helpful staff keen prices quick service
    Rating 9 out of 10






  • Branch Experience
    Ease of work carried out and Kevin Hoare was a nice bloke who chatted with me and gave me guidance on my questions
    Rating 8 out of 10






  • Branch Experience
    The service and speed was great
    Rating 8 out of 10






  • Branch Experience
    They did what the job needed in the time that was said it would be done
    Rating 9 out of 10






  • Branch Experience
    Great service we were due to get a ferry and I got a puncture Shane at Guildford and his staff helped get me back on the road quickly highly recommende
    Rating 10 out of 10






  • Branch Experience
    Helpful and fair with prices once given quote they dont add on extra if work takes longer than normal
    Rating 8 out of 10






  • Branch Experience
    Trailer tyre was not in stock but the staff said it would be in by the next day at 9am and it was the staff said he would phone me when it was in and he did
    Rating 10 out of 10






  • Branch Experience
    Efficient wanted to help do a deal
    Rating 9 out of 10






  • Branch Experience
    Great service but not THE cheapest.
    Rating 7 out of 10






  • Branch Experience
    Excellent service, quick turn round on oil change by appointment
    Rating 8 out of 10






  • Branch Experience
    Good and positive service from staff and value for money
    Rating 10 out of 10






  • Branch Experience
    Excellent service from staff very friendly helpful and polite
    Rating 10 out of 10






  • Branch Experience
    Good service easy to get to friendly efficient staff
    Rating 9 out of 10






  • Branch Experience
    Excellent service and help without delay
    Rating 8 out of 10






  • Branch Experience
    Very quick service with absolute professionalism of staff politeness
    Rating 10 out of 10






  • Branch Experience
    Good service value for money friendly staff two new tyres fitted within 20 minutes
    Rating 10 out of 10






  • Branch Experience
    Everthing is explained well and in a friendly manner
    Rating 10 out of 10






  • Branch Experience
    The friendly staff price speed of fitting would have been more if less paper work involved
    Rating 8 out of 10






  • Branch Experience
    Good prices & quick service
    Rating 9 out of 10






  • Branch Experience
    Frendly staf very helpful
    Rating 9 out of 10






  • Branch Experience
    Great guys to deal with thorough examination of tyres with care and attention to detail
    Rating 10 out of 10






  • Branch Experience
    Very efficient and friendly service clear pricing policy no hidden extras
    Rating 10 out of 10






  • Branch Experience
    Great service and enthusiasm
    Rating 8 out of 10






  • Branch Experience
    Polite efficient
    Rating 10 out of 10






  • Branch Experience
    Quick response by telephone a very efficient process of changing tyres and balancing
    Rating 10 out of 10






  • Branch Experience
    Good straight forward service
    Rating 9 out of 10






  • Branch Experience
    Good friendly service
    Rating 10 out of 10






  • Branch Experience
    Good friendly service good price comfortable waiting area quick service
    Rating 8 out of 10






  • Branch Experience
    Very efficient speedy service good price and very pleasant and helpful staff at the Guildford branch
    Rating 10 out of 10






  • Branch Experience
    Good friendly service
    Rating 10 out of 10






  • Branch Experience
    Good friendly service good price comfortable waiting area quick service
    Rating 8 out of 10






  • Branch Experience
    Very efficient speedy service good price and very pleasant and helpful staff at the Guildford branch
    Rating 10 out of 10






  • Branch Experience
    Friendly and helpful
    Rating 9 out of 10






  • Branch Experience
    Fast friendly service very polite
    Rating 10 out of 10






  • Branch Experience
    Good communication skills speed of service
    Rating 8 out of 10






  • Branch Experience
    Good friendly service good price comfortable waiting area quick service
    Rating 8 out of 10






  • Branch Experience
    Good friendly service
    Rating 10 out of 10






  • Branch Experience
    good
    Rating 8 out of 10

    miles

    Online Experience
    good
    Rating 8 out of 10

    miles





  • Branch Experience
    Very friendly bunch
    Rating 10 out of 10

    Jerome




  • Branch Experience
    Friendly gave advice efficient
    Rating 10 out of 10






  • Branch Experience
    Very helpful and friendly service
    Rating 10 out of 10






  • Branch Experience
    Good stock quick and efficient service friendly personnel
    Rating 9 out of 10






  • Branch Experience
    First class service
    Rating 10 out of 10






  • Branch Experience
    Well priced goods great service quick turn around I left with a smile and assurance my car was more than ok
    Rating 10 out of 10






  • Branch Experience
    Excellent helpful service
    Rating 10 out of 10






  • Branch Experience
    Good value polite staff quick service brilliant
    Rating 10 out of 10






  • Branch Experience
    Friendly and efficient service made buying the tyres a painless experience well done!
    Rating 10 out of 10






  • Branch Experience
    Always pleasant and willing to help I don't know about price I have never been elsewhere to find out
    Rating 9 out of 10






  • Branch Experience
    12 years of good service from the Guildford branch
    Rating 10 out of 10






  • Branch Experience
    Excellent customer service. Very accomodating and professional.
    Rating 10 out of 10

    adrian

    Online Experience
    Excellent - booked it online and was able to have the tyres fitted the samne day rather than waiting a week.
    Rating 10 out of 10

    adrian





  • Branch Experience
    Very good and efficient.
    Rating 10 out of 10

    Ian

    Online Experience
    An excellent service.
    Rating 10 out of 10

    Ian






National Tyres and Autocare Guildford

Address:

Woodbridge Road
Guildford
Surrey

GU1 1EG UK

(Opposite Jaguar Dealership and Dreams. Next to Magnets.)

Reaching Us:

Phone: 01483 572 901

National Tyres Guildford opening times
Monday - Friday: 8.30am - 6.00pm
Saturday: 8.30am - 5pm
Sunday: 10am-4pm

Services available at National Tyres & Autocare Guildford

  • Wheel Alignment
  • Alloy Wheel Sets
  • Oil Change & Filter Service
MOT Centre

Get Directions | View Map | Get GPS Files



Branch listing created by Mike Bourne

Half Price MOT Only £27.42



 
 
 
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