Avon tyres
Barum tyres
Bridgestone tyres
Continental tyres
Dunlop tyres
Firestone tyres
Goodyear tyres
Michelin tyres
Pirelli tyres
Tigar tyres tyres
Westlake tyres
Yokohama tyres
CUSTOMER REVIEWS

Online Experience

8 out of 10
Branch Experience

9 out of 10

173 review(s) of
DORCHESTER
Online & Branch Experience





  • Branch Experience
    very helpful, went out of their way to find the tyre required, fast service
    Rating 9 out of 10






  • Branch Experience
    Good customer care. Friendly approach towards me and all other customers at time of visit.
    Rating 10 out of 10






  • Branch Experience
    Very good service.. local store not open on Sundays
    Rating 9 out of 10






  • Branch Experience
    Because you dealt with my car within an hour of bringing it to you and were very helpful.
    Rating 9 out of 10






  • Branch Experience
    Because you dealt with my car within an hour of bringing it to you and were very helpful.
    Rating 9 out of 10






  • Branch Experience
    While waiting in the Dorchester branch today, I observed the staff dealing with a range of customers. It was an exemplary demonstration of customer service during a very busy period and included some challenging customers, some older and with other communication issues. Every staff member without exemption is a credit to your business. Although some distance from my home town, I returned to this branch due to the previous good service and I will again as well as recommending to friends and I believe all the satisfied customers from today will so do. Well done to all.
    Rating 10 out of 10






  • Branch Experience
    Very friendly staff and work has been carried out swiftly. Reception area slightly shabby and outdated reading material makes this a 9
    Rating 9 out of 10






  • Branch Experience
    Staff very friendly and dealt with enquiry immediately, but slightly shabby reception area.. seen better ones
    Rating 9 out of 10






  • Branch Experience
    First contact on the phone was professional, checked my request for new battery was a real problem. This was the 7th call I had made and the engagement and care for me the customer was far superior to the previous 6 calls. Really stood out. I will be back.
    Rating 10 out of 10






  • Branch Experience
    prompt and courteous service
    Rating 10 out of 10






  • Branch Experience
    Friendly, polite, quick and low cost
    Rating 9 out of 10






  • Branch Experience
    Professional advice and excellent customer service.
    Rating 10 out of 10






  • Branch Experience
    Good service and good price!
    Rating 8 out of 10






  • Branch Experience
    Very competitive prices. Have always got a good choice of tyres in stock. Store manager is very efficient and able to provide a price and availability quickly.
    Rating 8 out of 10






  • Branch Experience
    good service, prompt attention
    Rating 10 out of 10






  • Branch Experience
    Good service and stock availibility
    Rating 10 out of 10






  • Branch Experience
    Helpful and pleasant staff. Good offers on tyres. Useful safety checks.
    Rating 10 out of 10






  • Branch Experience
    Availability of tyres from stock without delay, efficient service, perhaps not as quick as might be desired
    Rating 9 out of 10






  • Branch Experience
    Good all round service
    Rating 9 out of 10






  • Branch Experience
    Excellent service and vfm
    Rating 10 out of 10






  • Branch Experience
    knowledge, politeness
    Rating 9 out of 10






  • Branch Experience
    knowledge,understanding, politeness and gsoh
    Rating 9 out of 10






  • Branch Experience
    Quick efficient polite helpful service
    Rating 10 out of 10






  • Branch Experience
    knowledgeable, professional and approachable staff. excellent.
    Rating 8 out of 10






  • Branch Experience
    Having booked in at the last moment, receiving a slot, a warm greeting and with only a half hour window in which to have works done, I came away poorer financially, but richer knowing there are some good people in the workplace offering excellent customer care.
    Rating 10 out of 10






  • Branch Experience
    continued good service
    Rating 9 out of 10






  • Branch Experience
    The staff at the depot I visited (Dorchester) were professional, friendly and very helpful. I was served by Dean Woolford and he was very polite and professional and put me at ease.
    Rating 10 out of 10






  • Branch Experience
    I received first class service by two gentleman from your Dorchester branch after I had broken down and had to be taken to them by the AA. It was refreshing to receive such a good service in this day and age when it is so often lacking. They were extremely professional and kept me informed at every stage and assisted with a detailed list of the work that would be required once I returned to Bath. I can't praise them enough and just wish they were closer to Bath!
    Rating 10 out of 10






  • Branch Experience
    Quick, polite service
    Rating 9 out of 10






  • Branch Experience
    Went in to your Dorchester Branch on a Sunday as the battery on my car had packed up completely. Firstly i was amazed to find that it was open on a Sunday unlike a lot of your competitors. Secondly you had what i needed in stock and thirdly the service was brilliant. The person who dealt with me was Michael Claxton according to the receipt, and i just want to say that i found him very helpful, efficient and extremely polite. I went on to puchase a pair of tyres while i was there and he carried out a very thorough check underneath my vehicle which impressed me too. If this is the standard of service on a Sunday, then through the week with full staff on duty must be amazing. Will definitely recommend to others and i will be back to National Tyres when i need anything else
    Rating 10 out of 10






  • Branch Experience
    Very helpful and friendly staff quick and easy with a good price and helful advice
    Rating 10 out of 10






  • Branch Experience
    Efficient, professional service
    Rating 10 out of 10






  • Branch Experience
    good helpful friendly service
    Rating 10 out of 10






  • Branch Experience
    Good Friendly helpful service
    Rating 10 out of 10






  • Branch Experience
    very pleased with service
    Rating 10 out of 10






  • Branch Experience
    quick friendly service
    Rating 10 out of 10






  • Branch Experience
    Good price, reliable service
    Rating 8 out of 10






  • Branch Experience
    Because of the "we can go the extra mile " attitude of your staff
    Rating 10 out of 10






  • Branch Experience
    good service and good price
    Rating 10 out of 10






  • Branch Experience
    Was good Service and they were very polite seemed to take a while tho. But they were busy to be fair.
    Rating 9 out of 10






  • Branch Experience
    Good service and best advice.
    Rating 9 out of 10






  • Branch Experience
    Very good customer service, excellent value.
    Rating 9 out of 10






  • Branch Experience
    I've always received prompt and efficient service and good advice.
    Rating 10 out of 10






  • Branch Experience
    Very helpful, explain things clearly and work is of a high standard.
    Rating 8 out of 10






  • Branch Experience
    Good service
    Rating 8 out of 10






  • Branch Experience
    very helpful and competitive prices
    Rating 10 out of 10






  • Branch Experience
    Very helpful & polite.
    Rating 8 out of 10






  • Branch Experience
    Very helpful
    Rating 10 out of 10






  • Branch Experience
    friendly staff
    Rating 9 out of 10






  • Branch Experience
    Prompt and efficient service
    Rating 10 out of 10






  • Branch Experience
    Good service from very polite lads. I liked the way the lad doing the job showed me what he was doing as he did it. I called without making an appointment and had a short wait. I was impressed with the way both lads dealt with other customers whilst I was waiting my turn.
    Rating 9 out of 10






  • Branch Experience
    The excellent service offered by Michael, giving clear and concise information and putting my mind at rest
    Rating 10 out of 10






  • Branch Experience
    The staff are always helpful & friendly. The give good unbiased advice on any problems or questions one may have.
    Rating 10 out of 10






  • Branch Experience
    Value for money, helpfulness and politeness of staff, good location,
    Rating 10 out of 10






  • Branch Experience
    A very friendly depot, nothing to much trouble
    Rating 10 out of 10






  • Branch Experience
    Have used them previous and found them to do a reliable job. Also has kids play park directly opposite, so kids can have a play whilst car is being done.
    Rating 10 out of 10






  • Branch Experience
    they were ready at the time that I had arranged,were friendly and only too pleased to answer any questions I raised.
    Rating 10 out of 10






  • Branch Experience
    Great service from Michael and his professional, efficient team. 2 tyres fitted (ordered through Tyre Shopper - although on-line price from National was very close)and front wheel alignment done in 30 minutes.
    Rating 10 out of 10






  • Branch Experience
    Price, Advice (NOT driven by sales pitching, but sound advice for Customer's best interest - given to others while I was waiting) & Friendly positive attitude
    Rating 9 out of 10






  • Branch Experience
    I felt confident in all aspects of the visit the advice expertise and the work done
    Rating 10 out of 10






  • Branch Experience
    Very good service
    Rating 10 out of 10






  • Branch Experience
    Very good service
    Rating 10 out of 10






  • Branch Experience
    The staff are always very polite and helpful
    Rating 10 out of 10






  • Branch Experience
    Although we had to wait longer for exhaust to be replaced it was due to faulty new parts and staff were very friendly
    Rating 8 out of 10






  • Branch Experience
    Courtesy to customers in first class combined with a helpful and professional service
    Rating 10 out of 10






  • Branch Experience
    Convenience tyre brand price service and recommended
    Rating 10 out of 10






  • Branch Experience
    Good professional customer care and service and always clean tidy workshop office
    Rating 10 out of 10






  • Branch Experience
    Overall, really good. Felt like a valued customer and nothing was too much trouble. The branch contacted me before the allocated fitting date to offer me an earlier slot if convenient. Unfortunately I couldn't take this up but the fact that the manager took the trouble to ask was appreciated.
    Rating 10 out of 10

    Graeme

    Online Experience
    Easy to navigate around, find what I wanted and get it ordered up. Choice of date and time for tyre fitting allowed me to schedule around the work.
    Rating 8 out of 10

    Graeme





  • Branch Experience
    Helpful, professional, speedy service.
    Rating 9 out of 10






  • Branch Experience
    Service provided by Micheal was courteous and proffesional to customers at the counter and whilst undertaking telephone enquiries despite being subject to extreme pressure on the day, he is a credit to your organisation. Well done Dorchester.
    Rating 10 out of 10






  • Branch Experience
    The effort put in to trying (and succeeding) to find a solution to a puncture issue whilst were were on holiday
    Rating 9 out of 10






  • Branch Experience
    Good efficient service but quality control section of invoice not signed hence not 10
    Rating 8 out of 10






  • Branch Experience
    Helpfulness of staff and their clear honest dealings with the customer
    Rating 10 out of 10






  • Branch Experience
    Outstanding customer service friendly members of staff who were very efficient knowledgeable and helpful
    Rating 10 out of 10






  • Branch Experience
    Friendly staff, good price on tyre purchased, fairly quick service.
    Rating 8 out of 10






  • Branch Experience
    Good job good staff
    Rating 10 out of 10






  • Branch Experience
    Replaced two tyres professionally and promptly despite being very busy due to staff sickness
    Rating 8 out of 10






  • Branch Experience
    Staff helpful staff informative no unecessary delay product on hand
    Rating 9 out of 10






  • Branch Experience
    Very efficient service friendly staff with good knowledge of product
    Rating 10 out of 10






  • Branch Experience
    To score 10 there would need to be a swifter service
    Rating 8 out of 10






  • Branch Experience
    Very helpful staff . Excellant prompt service. Kept to £30 day quote.
    Rating 10 out of 10






  • Branch Experience

    Rating 10 out of 10






  • Branch Experience
    They had what I wanted and fitted it quickly and efficiently
    Rating 10 out of 10






  • Branch Experience

    Rating 10 out of 10






  • Branch Experience
    Entirely down to one individual Michael I assume he is the manager if not he should be he is courteous extremely helpful and a credit to you
    Rating 10 out of 10






  • Branch Experience
    Service price and availability
    Rating 8 out of 10






  • Branch Experience
    Good phone quote initially location prompt service
    Rating 10 out of 10






  • Branch Experience
    Outstanding service especially from the manager
    Rating 9 out of 10






  • Branch Experience

    Rating 10 out of 10






  • Branch Experience
    They had what I wanted and fitted it quickly and efficiently
    Rating 10 out of 10






  • Branch Experience

    Rating 10 out of 10






  • Branch Experience
    Entirely down to one individual Michael I assume he is the manager if not he should be he is courteous extremely helpful and a credit to you
    Rating 10 out of 10






  • Branch Experience
    Service price and availability
    Rating 8 out of 10






  • Branch Experience
    Good phone quote initially location prompt service
    Rating 10 out of 10






  • Branch Experience
    Outstanding service especially from the manager
    Rating 9 out of 10






  • Branch Experience
    Because I am happy with the service Ive received over the last 20 years
    Rating 10 out of 10






  • Branch Experience
    They had what I wanted and fitted it quickly and efficiently
    Rating 10 out of 10






  • Branch Experience
    Prompt & courteous service
    Rating 10 out of 10






  • Branch Experience
    Very good service Price Match
    Rating 10 out of 10






  • Branch Experience
    helpful and prompt service
    Rating 8 out of 10






  • Branch Experience
    Efficient service
    Rating 10 out of 10






  • Branch Experience
    I had really good friendly service and a competitive price
    Rating 9 out of 10






  • Branch Experience
    Excellent service advice and delivery of offers pleasant manner of staff
    Rating 10 out of 10






  • Branch Experience
    Have always found the staff helpful and willing
    Rating 10 out of 10






  • Branch Experience
    Polite and prompt service attention to detail advice on tyre wear mileage expected etc
    Rating 10 out of 10






  • Branch Experience
    Friendly service above and beyond care fixed extra problem no charge
    Rating 8 out of 10






  • Branch Experience
    Always helpful friendly staff know their job excellent
    Rating 9 out of 10






  • Branch Experience
    See below and in stock excellent speed of service
    Rating 9 out of 10






  • Branch Experience
    Michael was very helpful and quick too
    Rating 9 out of 10






  • Branch Experience
    Very helpful staff good price always use National
    Rating 10 out of 10






  • Branch Experience
    Local excellent service
    Rating 10 out of 10






  • Branch Experience
    Good value and service
    Rating 8 out of 10






  • Branch Experience
    Prompt service at the time of appointment which had been made earlier efficient processing of customer information helpful attitude of staff
    Rating 10 out of 10






  • Branch Experience
    Good customer care and workmanship
    Rating 10 out of 10






  • Branch Experience
    First class service from Michael Claxton and staff at Dorchester branch
    Rating 10 out of 10






  • Branch Experience
    Because each time I have used them I have had time spent talking advising and be more than helpful
    Rating 10 out of 10






  • Branch Experience
    Always a good price and good service though I buy through Tyreshopper
    Rating 8 out of 10






  • Branch Experience
    Dealt with Michael Claxton who's customer care and professionalism are outstanding
    Rating 7 out of 10






  • Branch Experience
    The manager is most helpful he has the best customer service and is very knowledgeable excellent and well run outlet
    Rating 10 out of 10






  • Branch Experience
    Excellent customer service very professional but not pushy and excellent value for money plus free tests
    Rating 10 out of 10






  • Branch Experience
    Have always had more than satisfactory service
    Rating 10 out of 10






  • Branch Experience
    Price and excellent service
    Rating 10 out of 10






  • Branch Experience
    They were polite and considerate
    Rating 7 out of 10






  • Branch Experience
    Speed and friendliness of service
    Rating 10 out of 10






  • Branch Experience
    Speedy service
    Rating 10 out of 10






  • Branch Experience
    My exhaust fell off during a trip to our holiday resort the Dorchester branch served us immediately with very clear explanations about what was happening
    Rating 10 out of 10






  • Branch Experience
    Customer service honesty
    Rating 10 out of 10






  • Branch Experience
    Service was prompt and range of tyres well explained
    Rating 8 out of 10






  • Branch Experience
    Service was slow had to wait as all staff were busy staff were friendly and helpful appreciate their help as the repair was unprogrammed
    Rating 9 out of 10






  • Branch Experience
    Professional service as a woman driver I didn't feel intimidated at all very pleasant staff reception area and working area very clean and tidy
    Rating 9 out of 10






  • Branch Experience
    Prompt service reasonable price
    Rating 10 out of 10






  • Branch Experience
    Superb cheerful and courteous staff full of advice and info
    Rating 10 out of 10






  • Branch Experience
    Supplying tyres to me for over 20 years
    Rating 10 out of 10






  • Branch Experience
    Good service competitive price helpful staff
    Rating 8 out of 10






  • Branch Experience
    First class service used National Tyres at Dorchester for about 15 years
    Rating 10 out of 10






  • Branch Experience
    Good products good service politeness always
    Rating 9 out of 10






  • Branch Experience
    Always very helpful and polite do not talk down to lady customers
    Rating 10 out of 10






  • Branch Experience
    Very good service and polite staff
    Rating 10 out of 10






  • Branch Experience
    Very polite and good explanation on products and service
    Rating 10 out of 10






  • Branch Experience
    Very good service
    Rating 10 out of 10






  • Branch Experience
    Cost and knowledge of staff and quality of service
    Rating 10 out of 10






  • Branch Experience
    Excellent service
    Rating 8 out of 10






  • Branch Experience
    Excellent service in Dorchester
    Rating 10 out of 10






  • Branch Experience
    Received some very good service since 2005
    Rating 10 out of 10






  • Branch Experience
    Swift informative courteous friendly
    Rating 9 out of 10






  • Branch Experience
    Very open and honest genuine service friendly staff amd good value you're not treated like an idiot or charged hidden costs
    Rating 10 out of 10






  • Branch Experience
    Very professional advice knowledgeable helpful and courteous staff
    Rating 10 out of 10






  • Branch Experience
    Good quick efficient service
    Rating 10 out of 10






  • Branch Experience
    Ability to deal with my issue quickly and calmly
    Rating 9 out of 10






  • Branch Experience
    The thoughtfulness of the way a simple task of mending a puncture is carried out
    Rating 8 out of 10






  • Branch Experience
    Good service but a little expensive compared to online tyre service price
    Rating 7 out of 10






  • Branch Experience
    Just amazing friendly sevice
    Rating 10 out of 10






  • Branch Experience
    Good job quick cheaper than most garages
    Rating 8 out of 10






  • Branch Experience
    very helpful service
    Rating 8 out of 10






  • Branch Experience
    very helpful and good price
    Rating 10 out of 10






  • Branch Experience
    Value and convenience
    Rating 7 out of 10






  • Branch Experience
    Very efficient
    Rating 9 out of 10






  • Branch Experience
    They were very helpful on the phone and went out of their way ton xmas eve to help us out as we were on holiday at the time
    Rating 9 out of 10






  • Branch Experience

    Rating 10 out of 10






  • Branch Experience
    Feeling getting reliable and cometent service, good availability of tyres
    Rating 9 out of 10






  • Branch Experience
    Food advice, knowledge about tyres good customer relations
    Rating 8 out of 10






  • Branch Experience
    Very good service Price Match
    Rating 10 out of 10






  • Branch Experience
    helpful and prompt service
    Rating 8 out of 10






  • Branch Experience
    Friendly staff and willing to give a decent discount on tyres being a taxi drive, very important
    Rating 9 out of 10






  • Branch Experience
    Efficient service
    Rating 10 out of 10






  • Branch Experience
    Very good customer service throughtout and good price
    Rating 8 out of 10






  • Branch Experience
    Good customer service
    Rating 8 out of 10







National Tyres and Autocare Dorchester

Address:

12-14 Kings Road
Dorchester

DT1 1NQ UK

(Opposite King's Road Park)

Reaching Us:

Phone: 01305 263 581

National Tyres Dorchester opening times
Monday - Friday: 8.30am - 6.00pm
Saturday: 8.30am - 5pm
Sunday: 10am-4pm

Services available at National Tyres & Autocare Dorchester

  • Wheel Alignment
  • Alloy Wheel Sets
  • Oil Change & Filter Service

Get Directions | View Map | Get GPS Files



Branch listing created by Mike Bourne

Half Price MOT Only £27.42



 
 
 
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